Preeti Singh

Mobile No: -+971- 501041968

E-Mail :- [email protected]

CARRIER OBJECTIVE:

To provide value-added services to a company that will harness and enhance both my
professional and personal capabilities.

EMPLOYMENT PROFILE:
ENBD HEADQUARTER (Deira)
MARCH-2020 TO UNTIL
Admin security officer (Under Transguard Security)

Job Summary:
▪ Protects customers and staffs.
▪ Conducting investigations in related to theft, complaints and
incidents.
▪ Conduct interviews with relevant person in order to obtain
statements and information related to incidents.
▪ Check all company and safety and security policies and
procedures; report accidents, injuries.
▪ Maintain confidentiality of proprietary information; protect
company.
▪ Develop and maintain positive working relationships with
others; support team to reach common goals
▪ Opening the safe box with the decoder for the customer
following the bank policy
▪ Stopping UDE (Undesired Element) diplomatically to enter to
the bank room as per the UAE law
▪ Identify and prevent attempts at illegal activity, such as
forgeries and embezzlement
▪ Work to ensure Bank Secrecy Act (BSA) compliance
▪ Act as a liaison between employees and law enforcement as
necessary
▪ Evaluate cybersecurity tools
 ▪ Design systems and procedures to protect customers and their
data
Ensure that customers have the proper documentation for
applying new account in bank.

Mar-2019-to- 2020 W Dubai The Palm

Admin security officer (Under Transguard Security)

Job Summary:
▪ Protects and safeguards all hotel guests and associates, their
belongings and all hotel assets.
▪ Conducting investigations in related to theft, fraud or lost items
guest complaints and incidents.
▪ Conduct interviews with relevant person in order to obtain
statements and information related to incidents.
▪ Assist with and notify LP Supervisor, LP manager or LP
Director. Complete incident reports to document all Security,
Loss Prevention related incidents such as theft, accidents,
physical hazards, and fire alarms. Such as suspicious
individuals,
▪ Follow all company and safety and security policies and
procedures; report accidents, injuries, and unsafe work
conditions to LPSL, LPS, LP Manager or LP Director.
▪ Maintain confidentiality of proprietary information; protect
company assets.
▪ Welcome and acknowledge all guests according to Hotel
standards; anticipate and address guests’ service needs.
▪ Develop and maintain positive working relationships with
others; support team to reach common goals;
▪ Listen and respond appropriately to the concerns of other
employees.
▪ Give wake up call for the guests as requested timing.
▪ Opening the safe box with the decoder for the guest following
the hotel policy.
▪ Key Auditing Report for all the Dept. and sent mail to
concerned person.
▪ Monthly fire extinguisher checking in the hotel and the staff
accommodations and sending mail to concerned person.

▪ Handle guest complaint professionally and inform concerns to

do the needful and follow up.

▪ Knowledge of how to take the door locks reading and set the
date and time accordingly.
▪ Stopping UDE (Undesired Element) diplomatically to enter to
the hotel room as per the UAE law
MAY-2017 TO 2018
Hotel Suvidha -INDIA
DECEMBER
Job Summary:

▪ Handling the Check in and Check out Guest process

▪ Handling all log books
▪ Maintain the team work and positivity between the staff
members
▪ Handling the guest online bookings and reservations
▪ Handling the guest feedback.
▪ Maintain the journal
▪ Handling the Cost control
▪ A polite manner
▪ A high standard of personal presentation
▪ excellent verbal and written communication skills
▪ A good telephone manner
▪ Customer service skills, patience and tact
▪ The ability to be calm and well organized, even when working
under pressure
▪ IT skills; most hotel booking and billing systems are operated
through specialist computer software
▪ The ability to handle cash, credit/debit cards and foreign
currency
▪ Some secretarial and keyboard skills; you will need to be
accurate and should pay attention to detail
▪ The ability to operate standard office equipment such as
photocopiers

ATTRIBUTES

 A positive outlook on work with a sense of enjoyment and vibrancy

in all situations with a charismatic and vibrant personality.
 Excels working in high-pressure environments whilst providing
adaptability, initiative and problem solving skills.
 Ability to work as part of a team as well as individually. Able to
lead a diverse team, employing effective people and time
management skills
 Hardworking and focused, reliant and trustworthy with strong
communications skills and ability to grow relationships into
partnerships.
 A passion for the hospitality industry and a genuine desire to
provide high quality service.

EDUCATION
 I Com (Intermediate in commerce) from India
 Bachelor in Hotel Management (2017) From India
 Diploma in Computer Application from India
 ▪ Fluent Written & Spoken :- English, Hindi & Punjabi
LANGUAGE

Computer Knowledge:
TRAININGS (MS Office – word, excel, power point, outlook),
Security Trainings.
Fire Fighting, Fire control systems (both manual and electronic),
Radio communication procedures
Emergency producers
Bomb threat
Customer care service course
Six months Internship in Taj Gateway hotel, PUNE,Maharashtra.
 Licenses:
First Aid (CPR) International.
Security officer (SIRA Dubai)

 Date of Birth - 1996

PERSONAL  Civil Status - Single
INFORMATIONS  Nationality - Indian
 Place of Birth - Punjab, INDIA

Passport Details:-
 Passport No- P3632954
 Visa status - Residence Visa

REFREENCES Upon Request