Problem Solving - 025419hn
Problem Solving - 025419hn
What is problem-solving?
To solve a problem, we must find out what caused it. This requires us to gather and evaluate
data, isolate possible contributing circumstances, and pinpoint what needs to be addressed for a
resolution.
Data gathering
Data analysis
Fact-finding
Historical analysis
2. Generate Interventions
Once we’ve determined the cause, brainstorm possible solutions. Sometimes this involves
teamwork since two (or more) minds are often better than one. A single strategy is rarely the
obvious route to solving a complex problem; devising a set of alternatives helps us to cover our
bases and reduces your risk of exposure should the first strategy you implement fail.
Brainstorming
Creative thinking
Prediction
Forecasting
Project design
Project planning
3. Evaluate Solutions
Depending on the nature of the problem and our chain of command, evaluating best solutions
may be performed by assigned teams, team leads, or forwarded to corporate decision-makers.
Whoever makes the decision must evaluate potential costs, required resources, and possible
barriers to successful solution implementation.
Analysis
Discussion
Corroboration
Teamwork
Test development
Mediation
Prioritizing
4. Implement a Plan
Once a course of action has been decided, it must be implemented along with benchmarks that
can quickly and accurately determine whether it’s working. Plan implementation also involves
letting personnel know about changes in standard operating procedures.
Project management
Project implementation
Collaboration
Time management
Benchmark development
Once a solution is implemented, the best problem-solvers have systems in place to evaluate if
and how quickly it's working. This way, they know as soon as possible whether the issue has
been resolved or whether they’ll have to change their response to the problem mid-stream.
This requires:
Communication
Data analysis
Surveys
Customer feedback
Follow-through
1. Analysis
We’ll solve each problem by assessing the situation first. Then, we’ll use analytical skills to
distinguish between ineffective and effective solutions.
2. Communication
3. Emotional intelligence
Emotional intelligence is the ability to recognize and manage emotions in any situation. People
with emotional intelligence usually solve problems calmly and systematically, which often yields
better results.
4. Resilience
. Resiliency is the ability to cope with and bounce back quickly from difficult situations. Those
who possess resilience are often capable of accurately interpreting people and situations, which
can be incredibly advantageous when difficulties arise.
5. Creativity
Problem-solving strategies can be enhanced with the application of creative techniques. You can
use creativity to:
6. Adaptability
Adaptability is the capacity to adjust to change. When a particular solution to an issue doesn't
work, an adaptable person can revisit the concern to think up another one without getting
frustrated.
7. Teamwork
Finding a solution to a problem regularly involves working in a team. Good teamwork requires
being comfortable working with others and collaborating with them, which can result in better
problem-solving overall.
To solve a problem, you must first admit that one exists to then find its root cause.
Once you've defined the goals you hope to achieve when problem-solving, it's time to start the
process. This involves steps that often include fact-finding, brainstorming, prioritizing solutions,
and assessing the cost of top solutions in terms of time, labor, and money.
Evaluate the pros and cons of each potential solution, and choose the one most likely to solve the
problem within your given budget, abilities, and resources. Once you choose a solution, it's
important to make a commitment and see it through.
Evaluation offers insights into your current situation and future problem-solving