Pradeep Y

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Pradeep Y

Email: [email protected]
Phone: +91 9739071780

PROFESSIONAL SYNOPSIS
Experienced professional with 13 years in Sales, Business Development, Training, and Customer
Service. Effective communicator skilled in building long-term relationships and achieving high
customer satisfaction. Proven ability to lead teams and drive strategic initiatives.

Objective:
To secure a challenging position in an organization where I can leverage my leadership skills and
experience in sales and business development.

PROFESSIONAL BACKGROUND

 Exito Media Concepts


Microsoft Partner Development (Inside Sales)
2021 – 2024
Responsibilities:
o Managed a lead generation team of 8 focused on identifying and qualifying
potential customers for Microsoft products & SaaS products.
o Provided leadership and guidance to the team, setting clear goals and objectives
aligned with business objectives.
o Developed and implemented lead generation strategies to maximize opportunities
and drive revenue growth.
o Optimized lead generation processes, streamlined workflows, and implemented
best practices to enhance efficiency.
o Conducted training and development programs to enhance team skills in lead
generation and qualification.
o Monitored team performance against KPIs, provided regular feedback, and
implemented performance improvement initiatives.
o Collaborated closely with sales and marketing teams to align lead generation
efforts with overall business strategies.
o Analyzed lead generation data and metrics to derive insights for strategic
decision-making and continuous improvement.
 ProForte Inc. d/b/a ComplianceIQ
Business Development Manager
2015 - 2020
Responsibilities:
o Onboarded speakers and developed growth strategies for financial gain and
customer satisfaction.
o Conducted market research, organized webinars, and facilitated business
meetings.
o Promoted company products/services, prepared sales contracts, and maintained
records.
o Stayed updated on industry trends across Healthcare, Life Sciences, BFSI,
Banking Insurance, Human Resources, and Multi-Industry sectors.
o Managed event operations and scheduled webinar sessions.
o Provided customer service, conducted data mining, and supported after-sales
processes.
o Built long-term relationships with speakers and customers, developing entry-level
staff and enhancing communication and negotiation skills.
 Intercall
Sr PCS Web Conference Services Specialist / Internal Global PCS Trainer
2010 - 2015
Responsibilities:
o Provided support for remote conferences and trained on call execution and sales
techniques.
o Developed training programs and materials, enhancing team productivity and
service quality.
o Built and maintained relationships with global customers through direct
marketing techniques.
o Participated in curriculum design and shared best practices to improve service
quality.

EDUCATION QUALIFICATION

 B.Com, Bangalore University, 2010


 2nd PUC, Bangalore University, 2006
 10th Standard, 2004

PERSONAL DOSSIER

 Date of Birth: 1st March 1985


 Marital Status: Married
 Permanent Address: #1324, Ramiah Layout, Kammanhalli, Bangalore-560084

DECLARATION
I hereby declare that the above-furnished details are true to my belief and knowledge.

Place: Bangalore
Date:

Pradeep Y

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