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16 views5 pages

211 Courseoutline

Uploaded by

msalharbi1544
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Introduction to Business Analysis Training: Defining Successful Projects

Course: 211

• Duration: 3 days
• Language: English
• Level: Foundation
• 17 IIBA CDU Credits
• 17 NASBA CPE Information Technology Credits
• 17 Project Management Institute PDUs

This Introduction to Business Analysis training course provides the essentials of the business analysis
process, incorporating industry best practices from IIBA®, BCS, and Project Management. Through
interactive workshops you will conduct a business needs analysis to elicit stakeholder requirements, apply
business analysis techniques to identify key problems and potential opportunities in your enterprise and
create effective requirements and communication plans. Improve your analytical competencies by
analyzing and specifying requirements using industry best practices in this Introduction to Business
Analysis course.

In this 3-day Introduction to Business Analysis course, you will learn how to apply a core business
analysis framework through interactive workshops.

Introduction to Business Analysis Training: Defining Successful Projects


Delivery Methods
• After-course instructor coaching benefit
• Learning Tree end-of-course exam included

Introduction to Business Analysis Training: Defining Successful Projects


Course Information
Perform external and internal analysis to understand the pressures on the business and root cause of a
problemWrite clear requirements for formal and Agile projectsCreate UML models and diagrams to
analyze requirementsPerform strategy analysis to understand your organization's business
landscapeDevelop user stories and use cases
Introduction to Business Analysis Training: Defining Successful Projects
Course Outline
Defining Business Analysis Course Information

Overview of the business analysis discipline

1 of 5
• What is business analysis?
• The scope of the business analyst’s work
• Responsibilities of the business analyst

Introducing the business analysis process

• From strategy analysis to requirements engineering


• Best practices used throughout the business analysis process

Performing Strategic Analysis


Introducing strategy analysis
• Identifying strategic context
• Performing root cause analysis
Internal analysis
• Responding to business challenges through internal analysis
• Identifying your key stakeholders
• Clarifying the organizational mission using MOST
External analysis
• Optimizing organizational flexibility using external analysis
• Investigating competitive pressures using Porter’s Five Forces
• Analyzing the business landscape using PESTLE

Analyzing and Managing Your Stakeholders


Identifying your stakeholders
• The stakeholder wheel and identification matrix
• Creating stakeholder personas
Analyzing your stakeholders
• Examining stakeholder impact for your project
• Evaluating stakeholder attitude towards your project
• Placing your stakeholder in the organizational hierarchy using STOP
• Developing action-oriented business initiatives to address business needs and opportunities
Managing your stakeholders
• Interacting with your stakeholders
• Creating a stakeholder communication plan
• Assessing your stakeholders

2 of 5
Defining the Solution
Exploring business and technical options
• Forming scope from business goals and objectives
• Writing the business requirements
Developing criteria and solutions
• Making use of affinity diagrams to elicit high-level criteria
• Comparing evaluation techniques

Making the Business Case


The structure of the business case
• Creating a pyramid of information
• Using customer-focused persuasion
Analyzing costs and benefits
• Categories of costs and benefits
• Identifying tangible and intangible costs and benefits
• Investment appraisal using a cash flow forecast
• Evaluating risk and impact

The Requirements Engineering Framework


Defining requirements
• The cost of poor requirements
• Distinguishing between functional and non-functional requirements
• Key sources of requirements
Planning the requirements communication process
• Addressing common pitfalls typically encountered during requirements development
• Actors in the requirements engineering process
• Dealing with tacit and explicit knowledge
Developing the requirements document
• Building the requirements list
• Applying requirements filters
• Developing well-formed requirements

Establishing the Requirements

3 of 5
The elicitation process
• Elicitation tools and techniques
• Guidelines and checklists
Eliciting the requirements
• Conducting effective interviews and workshops
• Deploying observation techniques
• Getting user feedback by using prototypes
• Analyzing the situation using visualization techniques
• Spotting non-functional requirements using quantitative analysis

Analyzing the Requirements


Organizing and prioritizing requirements
• Arranging requirements by focus
• Gap analysis techniques
Employing modeling techniques
• Modeling the business context
• Shaping the business processes
• Inspecting the requirements

Writing the Requirements Documentation


Creating formal requirements documentation
• Structuring a standard functional requirement
• Structuring a standard non-functional requirement
Creating agile requirements documentation
• Developing and splitting user stories
• Crafting, and elaborating on, use cases
Validating the requirements
• Stakeholders and their areas of concern
• Types of validation
Managing the written requirements
• Dealing with changing requirements
• Sources of requirements change
• Components of requirements management

4 of 5
Presenting the Business Solution
• Delivering the requirements
• Transferring the business solution
• Supporting developmental activities

5 of 5

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