Poly Edge E400 IP Phone and PoE-enabled

Designed for the new way you work

This desk phone makes hybrid work easy. Built for hot-desking or the home office, these phones offer the perfect user experience. Two displays
and 14-line keys give you more ways to connect, plus quality audio, in a seriously sharp package.

*Product image may differ from actual product

The new office standard Integrated protection Enterprise-quality sound

The perfect desk phone for the modern office, Rest assured that your devices, enhanced with The Poly E400 Series offer quality audio with Poly
the Poly Edge E400 Series is packed with Microban® antimicrobial product protection, stay HD voice and bass frequency enhancing
features and contacts. These phones pair Poly cleaner, fresher, and more durable for longer. speaker design. They reduce noise and
noise reduction technology with cutting-edge Protection that lasts the life of the product, distractions with Poly NoiseBlockAI and Acoustic
design that brings style to any desktop. actively reducing the growth of bacteria 24/7 1. Fence technologies.

All the features you need

Get fast access to features via the main 3.5” color display with a surround light status indicator with 8-line keys supporting 32 lines. Speed dialing is a breeze with
a second integrated 2.4” display with 6-line keys.
Versatile connectivity
Enjoy better connectivity with two high-speed GigE PoE Ethernet ports for the LAN connection to your IP phone with a passthrough connection to your PC. And a
Poly headset for your workstyle: USB, RJ9, or Electronic Hook Switch.2
Accessibility is key
Enhance the user experience with phones that sound great and are more efficient. Features like improved accessibility with text-to-speech, screen color
adjustments for color blindness, and bigger font settings provide more ways to connect.

Datasheet
Datasheet

Poly Edge E400 IP Phone and PoE-enabled

Specifications

Display Certifications
Aspect ratio: 16:9 (primary); 9:16 (secondary) Special features:
Native resolution: 320 x 240 (primary); 240 x 320 (secondary) Unicode UTF-8 character support
Panel technology: Color IPS LCD Adjustable desk stand (2 positions)
Display size (diagonal): 3.5" (primary); 2.4" (secondary) Second display with 6 keys supporting up to 12 contacts5
Display size (diagonal, metric): 8.9 cm (3.5") (primary); 6.1 cm (2.4") (secondary)
Applications supported
Connectivity and communications Management software:
External I/O ports: Poly Zero Touch Provisioning
1 USB 2.0 Type-C® (for media, storage applications, headset, expansion module) Poly Lens
2 RJ-45 (10/100/1000BASE-TX Mbps) Polycom Device Management Service for Service Providers (PDMS-SP) Cloud Management
Wireless technologies: SDP
NFC3
Display features
Battery Lightbar status indicator (RGB with color mixing)
Power features:
13 W (maximum) Security
Built-in auto-sensing IEEE 802.3af Power over Ethernet (Class 4)2, 4 Security management:
802.1X Authentication and EAPOL Media encryption via SRTP
User interface features Digest authentication
Languages: Encrypted configuration files
Arabic; Chinese; Czech; Danish; Dutch; English; French; German; Hungarian; Italian; Japanese; Korean; Norwegian; Polish; HTTPS secure provisioning
Portuguese; Romanian; Russian; Slovenian; Spanish; Swedish Password login
Support for signed software executables
Audio Support for URL syntax with password
Audio features: Transport Layer Security (TLS)
Poly HD Voice SRTP media encryption using AES 256 bits
Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise
suppression Network
Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset Supported network protocols:
Poly NoiseBlockAI technology removes most background noise when using the speakerphone DHCP VLAN discovery
Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio LLDP-MED for VLAN discovery
in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications FTP/TFTP/HTTP/HTTPS server-based central provisioning
Bass frequency enhancing design Hardware diagnostics
TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex) Manual or dynamic host configuration protocol (DHCP) network setup
Individual volume settings with visual feedback for each audio path Network address translation support for static configuration and Keep-Alive
Voice activity detection QoS Support — IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
Comfort noise generation Status and statistics reporting
DTMF tone generation (RFC 2833 and in-band) Syslog Event Logging
Low delay audio packet transmission Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
Adaptive jitter buffers Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
Frequency response (microphone): 150 Hz to 14 kHz Time and date synchronization using SNTP
Audio codecs: RTCP and RTP support
G.711 (A-law and μ-law) IPv4
G.722 IPv6
G.729AB Provisioning and call server redundancy support
iLBC DNS-SRV
OPUS UDP
G.722.1 SIP protocol support
IETF SIP (RFC 3261 and companion RFCs)
Environmental VoIP features:
Certifications and compliances: AS/NZS 60950.1; AS/NZS 62368.1; Australia RCM; Brazil ANATEL; CAN/CSA C22.2 No. 8 line keys supporting up to 32 SIP lines with pagination
62368-1-14; CE Mark; CISPR22 Class B; EN55024; EN55032 Class B; EN 60950-1 & EN 62368-1; EN61000-3-2, EN61000-3-
3; FCC Part 15 (CFR 47) Class B; IEC 60950-1 & IEC 62368-1; ICES-003 Class B; NZ Telepermit; ROHS compliant; Saudi
Arabia CITC; So. Africa ICASA; So. Korea KC; UAE TRA; UL 62368-1; VCCI Class B; Eurasian Customs Union EAC;
Indonesia SDPPI; Mexico NOM ANCE; TAA; UK - UKCA
Operating humidity range: 5 to 95%
Operating Temperature Range (Celsius) / Operating Temperature Range (Fahrenheit): 0 to 40°C / 32 to 104°F
Storage temperature range (Celsius) / Storage temperature range (Fahrenheit): -40 to 70°C / -40 to 160°F
Energy star certified: ENERGY STAR® certified
Datasheet

Poly Edge E400 IP Phone and PoE-enabled

Specifications

Headset and handset compatibility Weight and dimensions

Headset ports: Product Primary Color: Black
1 RJ-9 Package dimensions (imperial): 10.2 x 12 x 3.5 in
1 Electronic Hook Switch (EHS) port for optional APP-51 adapter Package dimensions (metric): 25.8 x 30.6 x 8.9 cm
Headset and handset compatibility: Package weight (imperial): 2.45 lb
Compatible with commercially available TTY adapter equipment Package Weight (metric): 1110 g
Compliant with ADA Section 508 Subpart B 1194.23 (all) Product number: 82M93AA
Hearing aid compatibility to ITU-TP.370 and TIA 504A standards
Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids Country of origin
USB Type-C® headset support Country of origin: Made in China

Telephony and call handling features Warranty

Telephony and call handling features: Poly standard one-year limited warranty
4 context-sensitive soft keys
4 way navigation key cluster with center Select key What is in the box
Setup sheet
Bundled with Polycom UC Software: Corporate Directory Access using LDAP
Busy Lamp Field (BLF) Network (LAN) cable-CAT-5E
Call timer and call waiting Desk stand
Console with Microban® Antimicrobial protection
Call transfer, hold, divert (forward), park, pickup
Called, calling, connected party information Handset with Microban® Antimicrobial protection

Calling Party Identification (RFC8225 classifications — Trusted, Unknown, SPAM) Handset cord

Distinctive incoming call treatment/call waiting

Do not disturb function
Electronic hook switch capable
Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys
Headset select key (illuminated when selected)
Hold and transfer keys
Home and back feature keys
Local three-way audio conferencing
Local configurable digit map/dial plan
Mute key (illuminated when muted)
One-touch speed dial, redial
Pagination key for additional lines/contacts
Remote missed call notification
Reverse number lookup via LDAP
Shared call/bridged line appearance
Speakerphone select key (illuminated when selected)
Supports Polycom Apps SDK and API for third- party business and personal application
Visual Conference Management
Voicemail key
Volume +/- control keys
Flexible line appearance (one or more line keys can be assigned for each line extension)
14 line keys (arranged 8+6 on two displays) supporting up to 44 line key assignments for lines, contacts, and features
with pagination1

Key Selling Points Footnotes

1
Microban antimicrobial product protection available for the Poly Edge E Series phones protects the entire phone except for the handset cord. Microban antimicrobial product protection is a built-in active ingredient that enables products to resist the growth of microbes such as bacteria,
mold, and mildew. Microban protection helps products stay cleaner, fresher, and last longer than products with untreated surfaces. 2 Poly headsets sold separately. Poly Electronic Hook Switch (EHS) sold separately.

Technical Specifications Footnotes

1
Most software-enabled features must be supported by the service provider platform. Please contact your IP PBX/softswitch vendor or service provider for a list of supported features. 2 External universal AC/DC adapter, 5 VDC, 3 A, 15 W (sold separately). Power supply unit (PSU) sold
separately. 3 NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling. 4 Ordering an optional power supply unit will be necessary if not powered
over ethernet with PoE (i.e. using Wi-Fi for network). 5 Optional wall mount kit can be ordered separately.

© Copyright 2023 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

July 2023
DOC-M