duke-energy.

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800.544.6900
Service address Bill date May 7, 2024
MICHAEL C FRANKLIN For service Apr 4 - May 3
418 HILLSIDE AVE 30 days
CINCINNATI OH 45215
Account number 9101 0584 7426
Billing summary
Previous Amount Due $206.78
Payment Received May 01 -206.78
Thank you for your payment.
Gas Delivery 51.81
Duke Energy does not maintain customers' natural gas piping after
Electric Delivery 43.68 or downstream of the meter. You should maintain such piping
Energy Harbor LLC by periodically inspecting for leaks. If the piping is metal, you
should also check for signs of corrosion. You should repair such
Electric Generation Supply 36.28
piping if leaks or corrosion are discovered. For assistance locating,
AEP Energy INC inspecting or repairing buried piping, please contact a licensed
Gas Generation Supply 26.85 heating/plumbing contractor. You should always call 811 prior to
digging. Once your lines are marked, always dig by hand if digging
Taxes 2.09 near natural gas piping.
Total Amount Due May 28 $160.71

Your usage snapshot

Electric usage history
kWh 2023 2024
1837
1633
1429
1224
1020
816
612
408
204
0
May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

Average temperature in degrees

62o 69o 76o 73o 67o 57o 45o 41o 32o 42o 48o 57o 68o

Current Month May 2023 12-Month Usage Avg Monthly Usage

Electric (kWh) 502 510 9,227 769
12-month usage based on most recent history

Mail your payment at least 7 days before the due date or

pay instantly at duke-energy.com/billing. Late payments are
subject to a 1.5% late charge.

Please return this portion with your payment. Thank you for your business. Amount due
Account number $160.71 After May 28, the amount due
9101 0584 7426 by May 28 will increase to $163.12.

Duke Energy Return Mail

PO Box 1090
Charlotte, NC 28201-1090 $_____________________ $_________________
Add here, to help others with a Amount enclosed
contribution to Share the Light

MICHAEL C FRANKLIN
418 HILLSIDE AVE
Duke Energy Payment Processing
CINCINNATI OH 45215-3039 PO Box 1094
Charlotte, NC 28201-1094

88910105847426000220000000000000001607100000160710
 Page 2 of 4
duke-energy.com Account number 9101 0584 7426
800.544.6900
200262622091

We're here for you Important to know

Report an emergency Your next meter reading: Jun 5

Please be sure we can safely access your meter for
Electric/Gas outage duke-energy.com/outages actual readings. Don't worry if your digital meter
Electric 800.543.5599 flashes eights from time to time. That's a normal part
Gas 800.634.4300 of the energy measuring process.
Your service(s) may be disconnected if your
payment is past due
Convenient ways to pay your bill If payment for your service(s) is past due, we may
Online duke-energy.com/billing begin disconnection procedures. If your service is
disconnected because of a missed payment, you
Automatically from your bank account duke-energy.com/autodraft must pay the amount specified in the Important
Speedpay (fee applies) duke-energy.com/pay-now Disconnect Information section on your bill, as well
800.544.6900 as, a reconnection fee, before your service will be
reconnected. The reconnection fee is $10 for electric
By mail payable to Duke Energy P.O. Box 1094 service that may be reconnected remotely, $90 for
Charlotte, NC 28201-1094 electric service that is not eligible to be reconnected
In person duke-energy.com/location remotely, and $70 for gas service.
Failure to pay may result in a return to our
standard offer for generation
Failure to pay charges for a competitive retail service
Help managing your account (not applicable for all customers) may result in cancellation of your contract with the
respective retail electric supplier. You will then be
Register for free paperless billing duke-energy.com/paperless returned to Duke Energy Ohio's standard offer for
Home duke-energy.com/manage-home generation services.
Business duke-energy.com/manage-bus When you pay by check
We may process the payment as a regular check or
Correspond with Duke Energy (not for payment) convert it into a one-time electronic check
payment.
P.O. Box 1326
Customer Charge - The fixed monthly charge covers
Charlotte, NC 28201
the cost of providing service to your location as
well as maintaining customer records, billing and
transactions affecting your account.
General questions or concerns
Online duke-energy.com Delivery Charge - Charges for the operating expenses
and delivering energy.
Home: Mon - Fri (7 a.m. to 7 p.m.) 800.544.6900
Generation Charge - Charges associated with the
Business: Mon - Fri (7 a.m. to 6 p.m.) 800.774.1202 production of electricity.
For hearing impaired TDD/TTY 711
Questions or complaints
International 1.407.629.1010 If you have a question or complaint about your bill
or service, please contact us via one of the contact
options provided.
General utility information or commission assistance
If your complaint is not resolved after contacting Duke
Public Utilities Commission of Ohio (PUCO) Energy or if you need general utility information,
please contact the Public Utilities Commission of
Call (8 a.m. to 5 p.m.) 800.686.7826 Ohio (PUCO) or the Ohio Consumers' Counsel (OCC)
Online puco.ohio.gov via one of the contact options provided.
For hearing impaired TDD/TTY 937.643.4600 or 711
Choice Service ID
Once you have chosen a Certified Supplier to
Ohio Consumers' Counsel (OCC) provide your energy supply, share this information
with them so they can sign you up.
Call (8:30 a.m. to 5:30 p.m.) 877.742.5622
Online occ.ohio.gov Para nuestros clientes que hablan Español
Representantes bilingües están disponibles para
asistirle de lunes a viernes de 7 a.m. - 7 p.m. Para
Request the condensed or detailed bill format obtener más información o reportar problemas con su
Call (7a.m. to 7 p.m.) 800.544.6900 servicio eléctrico, favor de llamar al 800.544.6900.
 Page 3 of 4
duke-energy.com Account number 9101 0584 7426
800.544.6900

Your usage snapshot - Continued

Gas usage history
CCF 2023 2024
215
191
167
143
119
96
72
48
24
0
May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

Average temperature in degrees

62o 69o 76o 73o 67o 57o 45o 41o 32o 42o 48o 57o 68o

Current Month May 2023 12-Month Usage Avg Monthly Usage

Gas (CCF) 32 36 756 63
12-month usage based on most recent history

Choice Service ID
910105847426Z110392513
Current Electric Usage
Meter Number Usage Type Billing Period
328205198 Actual Apr 4 - May 3

Usage Values
Measured kWh 502.491 kWh
Billed kWh 502.491 kWh
Billed On Peak kWh 154.639 kWh
Billed Off Peak kWh 347.852 kWh

Choice Service ID
910105847426Z110621589
Current Gas usage for meter number 1119555
Actual reading on May 3 3836
Previous reading on Apr 4 - 3804

Gas Used 32 CCF

Billed CCF 32.000 CCF

Billing details - Electric

Billing Period - Apr 04 24 to May 03 24 Your current rate is Residential Service (RS).
Meter - 328205198 For a complete listing of all Ohio rates and riders, visit duke-
energy.com/rates
Duke Energy Delivery
Your current generation rate with Energy Harbor LLC is FB281.If you
Service Delivery have any questions about your electric supplier's service or charges,
Distribution-Customer Charge $8.00 contact Energy Harbor LLC at 888.254.6359 or write to them at
168 E MARKET ST UNIT ATTN: RETA, AKRON OH 44308-2014.
Distribution-Energy Charge
Price to compare: If you're considering using a different electric
502.491 kWh @ $0.03969300 19.95
supplier, their rate would have to be lower than 9.82 cents per
Delivery Riders 15.01 kWh for you to save money. Visit energychoice.ohio.gov to compare
rates of all electric suppliers or contact Duke Energy for a written
Generation Riders 0.72
explanation.

To obtain a comparison of available competitive electric

supplier offers, visit the Ohio Electric Choice website at
 Page 4 of 4
duke-energy.com Account number 9101 0584 7426
800.544.6900

Billing details - Electric continued

energychoice.ohio.gov.
Total Delivery Charges $43.68
Riders are costs the Public Utilities Commission of Ohio has
approved to cover investments in improving the energy infrastructure
or other additional expenses.

Energy Harbor LLC

Choice Supplier Energy Charge
502.491 kWh @ $0.07220000 $36.28

Total Current Charges $79.96

Billing details - Gas

Billing Period - Apr 04 24 to May 03 24 Your current rate is Residential Firm Transportation Service (RFT).
Meter - 1119555

Duke Energy Delivery Your current generation rate with AEP Energy INC is AE34. Your
Service Delivery AEP Energy INC account number is 4736385. If you have any
questions about your gas supplier's service or charges, contact AEP
Fixed Delivery Service Charge $43.29 Energy INC at 866.258.3782 or write to them at P.O. BOX 340,
Usage-Based Charge ZELIENOPLE PA 16063-2300.

32.000 CCF @ $0.09915300 3.17 Price to compare: If you're considering using a different natural gas
supplier, their rate would have to be lower than $0.40930000 per
Gas Delivery Riders 5.31 CCF for you to save money. Visit energychoice.ohio.gov to compare
Applicable Surcharge rates of all natural gas suppliers or contact Duke Energy for a written
explanation.
32.000 CCF @ $0.00125000 0.04
This month's Gas Cost Recovery (GCR) charge for customers
Total Delivery Charges $51.81 purchasing their natural gas from Duke Energy is $0.4293148 per
AEP Energy INC CCF, which includes a base GCR of $0.4093000 and Ohio excise
tax of $0.0200148.
Gas Supplier Energy Charge
When shopping for a natural gas supplier, it may be useful to
32.000 CCF @ $0.83900000 26.85 compare supplier offers with the standard service offer (SSO) rate
available to eligible customers, which varies monthly based on the
Total Current Charges $78.66 market price of natural gas. Price represents one feature of any
offer; there may be other features which you consider of value. More
information about SSO and other suppliers' offers is available at
energychoice.ohio.gov or by contacting the PUCO.

Riders are costs the Public Utilities Commission of Ohio has

approved to cover investments in improving the energy infrastructure
or other additional expenses.

Billing details - Taxes

County Sales Tax $0.55
Sales Tax 1.54

Total Taxes $2.09