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PowerScale - Isilon - HD400-CTO Hardware Upgrade Checklist

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0% found this document useful (0 votes)
67 views14 pages

PowerScale - Isilon - HD400-CTO Hardware Upgrade Checklist

Uploaded by

hanumankn
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 14

PowerScale - Isilon ® SolVe Generator

Solution for Validating your engagement

Topic
HD400

Selections
HD400 - Select CTO Node Activity: CTO Hardware Upgrade Checklist
Serial Number(s) or Service Tag(s): xya
SR Number(s): 12342
Company Location: STCS

Generated: May 13, 2024 12:03 PM GMT

REPORT PROBLEMS

If you find any errors in this procedure or have comments regarding this application, send email to
[email protected]

Copyright © 2024 Dell Inc. or its subsidiaries. All Rights Reserved. Dell Technologies, Dell, EMC, Dell
EMC and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.

The information in this publication is provided “as is.” Dell Inc. makes no representations or warranties of
any kind with respect to the information in this publication, and specifically disclaims implied warranties of
merchantability or fitness for a particular purpose.

Use, copying, and distribution of any software described in this publication requires an applicable
software license.

This document may contain certain words that are not consistent with Dell's current language guidelines.
Dell plans to update the document over subsequent future releases to revise these words accordingly.

This document may contain language from third party content that is not under Dell's control and is not
consistent with Dell's current guidelines for Dell's own content. When such third party content is updated
by the relevant third parties, this document will be revised accordingly.

Publication Date: May, 2024

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Contents
Preliminary Activity Tasks .......................................................................................................3
Read, understand, and perform these tasks.................................................................................................3

General Information for Removing and Installing FRUs..........................................................4


Avoiding Electrostatic Discharge (ESD) damage..........................................................................................4
Emergency procedures (without an ESD kit)...........................................................................................4
Removing, installing, or storing FRUs .....................................................................................................5
EMC Isilon: CTO Hardware Upgrade Checklist ......................................................................5
Introduction: CTO Hardware Field Upgrades................................................................................................5
Before the Engagement ................................................................................................................................6

Prepare the Cluster for Upgrading ..........................................................................................8


Upgrades.................................................................................................................................8
General Guidelines .......................................................................................................................................8
RAM Upgrades .............................................................................................................................................9
NIC Upgrades ...............................................................................................................................................9
Drive Upgrades (SSDs) ................................................................................................................................9
Out-of-sequence Upgrades.........................................................................................................................10
Post-Upgrade..............................................................................................................................................10
Installation Rollback ....................................................................................................................................11

Known Issues........................................................................................................................12
Upgrade script and error handling output ...................................................................................................12
Empty node pools .......................................................................................................................................13
Document Change Management Version Control ......................................................................................13

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Preliminary Activity Tasks
This section may contain tasks that you must complete before performing this procedure.

Read, understand, and perform these tasks


1. Table 1 lists tasks, cautions, warnings, notes, and/or knowledgebase (KB) solutions that you need to
be aware of before performing this activity. Read, understand, and when necessary perform any
tasks contained in this table and any tasks contained in any associated knowledgebase solution.

Table 1 List of cautions, warnings, notes, and/or KB solutions related to this activity

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General Information for Removing and Installing FRUs
This section describes precautions you must take and general procedures you must follow when
removing, installing, or storing field-replaceable units (FRUs). The procedures in this section apply to FRU
handling during hardware upgrades as well as during general replacement.
FRUs are designed to be powered up at all times. This means you can accomplish FRU replacements
and most hardware upgrades while the cabinet is powered up. To maintain proper airflow for cooling and
to ensure EMI compliance, make sure all front bezels, filler panels, and filler modules are reinstalled after
the FRU replacement or hardware upgrade is completed.

Avoiding Electrostatic Discharge (ESD) damage


When replacing or installing FRUs, you can inadvertently damage the sensitive electronic circuits in the
equipment by simply touching them. Electrostatic charge that has accumulated on your body discharges
through the circuits. If the air in the work area is very dry, running a humidifier in the work area helps
decrease the risk of ESD damage. You must use the following procedures to prevent damage to the
equipment, so read the following instructions carefully.
• Provide enough room to work on the equipment. Clear the work site of any unnecessary materials or
materials that naturally build up electrostatic charge, such as foam packaging, foam cups, cellophane
wrappers, and similar items.
• Do not remove replacement or upgrade FRUs from their antistatic packaging until you are ready to
install them.
• Gather the ESD kit and all other materials you will need before you service a component. Once
servicing begins, you should avoid moving away from the work site; otherwise, you may build up an
electrostatic charge.
• Use the ESD kit when handling any FRU.
If an emergency arises and the ESD kit is not available, follow the procedures in the section
Emergency procedures (without an ESD kit).
• Use the ESD wristband that is supplied with your system.
To use it, attach the clip of the ESD wristband (strap) to any bare (unpainted) metal on the cabinet
enclosure; then secure the wristband around your wrist with the metal button against your skin.

Emergency procedures (without an ESD kit)


In an emergency, when an ESD kit is not available, use the following procedures to reduce the possibility
of an electrostatic discharge by ensuring that your body and the subassembly are at the same
electrostatic potential.

IMPORTANT: These procedures are not a substitute for the use of an ESD kit. You should follow them
only in the event of an emergency.

• Before touching any FRU, touch a bare (unpainted) metal surface of the enclosure.
• Before removing any FRU from its antistatic bag, place one hand firmly on a bare metal surface of the
enclosure, and at the same time, pick up the FRU while it is still sealed in the antistatic bag. Once you
have done this, do not move around the room or contact other furnishings, personnel, or surfaces
until you have installed the FRU.

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• When you remove a FRU from the antistatic bag, avoid touching any electronic components and
circuits on it.
• If you must move around the room or touch other surfaces before installing a FRU, first place the
FRU back in the antistatic bag. When you are ready again to install the FRU, repeat these
procedures.

Removing, installing, or storing FRUs


Use the following precautions when you remove, handle, or store FRUs:
• Do not remove a FRU from the cabinet until you have the replacement available.
• Handle a FRU only when wearing a properly attached ESD wristband:
Attach the clip of the ESD wristband to the ESD bracket or to a bare metal portion of the FRU’s
enclosure.
Secure the wristband around your wrist with the metal button against your skin.
• Handle a FRU gently. A sudden jar, drop, or violent vibration can permanently damage some FRUs.
• The weight of some FRUs is not evenly distributed. To prevent personal injury or equipment damage
when removing, installing, or handling theses FRUs, use both hands and provide extra support at the
heavy end of the FRU.
• Never use excessive force to remove or install a FRU.
• Store a FRU in the antistatic bag and the specially designed shipping container in which you received
it. Use this special shipping container when you need to return the FRU.
• If you need to store a FRU for a short time, make sure the temperature of the location where you
store the FRU is within the limits specified by the FRU’s Technical Specifications.
• Disk modules are sensitive to the extreme temperatures sometimes encountered during shipping. We
recommend that you leave a new disk module in its shipping container and allow it to acclimate to the
installation site’s ambient temperature for at least four hours before operating the new module in the
system.
• When removing a disk module, pull the module part way out of the slot; then wait 30 seconds for the
drive to spin down before removing it.
• When installing multiple disks in a powered-up system, wait at least 6 seconds before sliding the
second and each subsequent disk into the system.
• Place a disk module on a soft, antistatic surface, such as an industry-standard antistatic foam pad or
the container used to ship the module. Never place a disk module directly on a hard surface.

EMC Isilon: CTO Hardware Upgrade Checklist


Last updated on May 13, 2024

Introduction: CTO Hardware Field Upgrades


Configure to Order (CTO) is a process by which customers are free to configure nodes according to their
individual specifications. The process to convert a node to a CTO-enabled node requires planning and
preparation. Some steps in the process can take days or weeks to complete (for example, smartfailing
multiple drives from several nodes). Cluster downtimes are typically scheduled well in advance. You
should coordinate CTO hardware upgrades with the customer to prevent disruptions.

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This document presents the steps that project team members should complete before, during, and after a
CTO hardware upgrade. It is important to review this document in its entirety prior to performing any of
the steps.

Before the Engagement


Complete these learning and administrative steps before meeting with the customer. These preparations
will help ensure that disruptions, if they occur, are appropriately and quickly resolved.
Roles legend: PM – Project Manager, SA – Solutions Architect, CE – Customer Engineer

Role Steps to complete


1 � PM, Review this document in its entirety.
SA
2 � SA, Watch the Isilon Hardware Field Upgrade Demo video.
CE
3 � SA, Review the procedures in the SolVe Desktop application for upgrading hardware (for example:
CE S200 > CTO > Upgrade a Drive).
4 � PM (Best Practice)
Open a Support case for the customer prior to the CTO upgrade and configuration. This will
save time assigning a resource if an issue is encountered.
5 � PM (Required)
CTO upgrades are not an online activity! Ask the customer to schedule a maintenance
window for the CTO upgrade to avoid unexpected interruptions. The window should allow up
to one hour per node.
Note: The cluster will remain online during the upgrade; however, nodes will be rebooted one
at a time, nodes will be automatically removed from and added to storage pools, and full
cluster availability cannot be guaranteed.
Isilon can provide guidance for moving clients off the nodes, if the customer requests
assistance. Review best practices for moving clients off nodes to avoid interrupting access to
data.
NFS clients: If SmartConnect is enabled, NFS clients will fail over to the next available node
automatically.
SMB clients: SMB clients might need to reconnect if they are connected to the IP address of
the node that is being rebooted.
6 � PM (Required)
A custom Serial Number-specific upgrade package file is required for CTO hardware upgrades
in addition to the physical hardware kit for each node being upgraded.
Obtain the download link for the upgrade packages from the Account team. You can also
request hardware upgrade packages from [email protected], either directly
or via the TSS Shared Services. Requests can take more than 24 hours to process and must
be made prior to the upgrade.
EMC Isilon Technical Support will NOT help with the creation or correction of hardware
upgrade packages or changes to receipts. These must be obtained from Isilon Sales
Operations.
7 � All The hardware upgrade package should be installed prior to replacing the hardware. If the
hardware is replaced first, it might not work correctly. For more information, see the "
Out-of-sequence Upgrades" section.
8 � SA or Verify that the node is CTO-capable. On the node, run the following command:
CE isi_inventory_tool --help | grep CTO

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If the node is CTO-capable, output similar to the following is displayed:
Note: tool intended for use on CTO capable nodes and this node is CTO
capable.
For nodes that are not CTO capable (SKU-based nodes), you must install the CTO conversion
package. For instructions, see the "Non-CTO to CTO Node Conversion" procedure in the
SolVe Desktop.
9 � SA (Best Practice)
Gather the logs by running the isi_gather_info command. Review the as-built records in
the logs to verify the current CTO configuration for the nodes. These logs provide Support with
a baseline configuration of the cluster and will be necessary if issues arise.
Run the isi status -w command to view the status of the cluster and active jobs. Pause
jobs for the duration of the maintenance window.
Run the following commands to view the status and configuration information for the RAM,
drives, and network interfaces that are currently installed. The output should match the current
CTO configuration. Capture this pre-upgrade information to refer to after the upgrade is
complete.
isi_hw_status -iIc View the current hardware configuration, including
installed RAM.
isi_radish -q View the installed drives.
ifconfig | grep flags View the installed network interfaces

10 � SA (Best Practice)
Run the following command to display the upgrade receipt:
isi_inventory_tool --display --itemType=receipt
Compare the command output to the receipt file in the hardware upgrade package. The
receipt has a file name similar to <SO_number>_<Serial_Number>.xml. If the package is
already installed on the cluster, the receipt file can be found in
/var/crash/cto/hwPackages/isiHWPackage…/
You will see output similar to the following:
<receipt receiptFileName="30301230_SX4001013160081.xml"
receiptFormatVersion="1.2" date="2014-01-23T01:40:03Z">
<bom>
<sbb qty="1" desc="SBB, BASE, DDR, X400" part="610-0005-03"/>
<sbb qty="1" desc="SBB, 3.5" 66TB HDD / 1.2TB SSD EMLC" part="611-0075-02"/>
<sbb qty="1" desc="SBB, Memory, 48GB DDR3, 12x4G" part="612-0006-01"/>
<sbb qty="1" desc="SBB, 10GbE, Dual-port, SFP+, without Optics" part="613-
0002-01"/>
</bom>
</receipt>
Verify that the receipt file in the hardware upgrade package is consistent with the defined
upgrade path and hardware order. Verify the accuracy the Sales Building Blocks (SBBs),
including Base, Drive, RAM, and NIC.
If the receipt needs to be corrected, contact [email protected] to request a
change. For issues that are not related to the receipt, contact EMC Isilon Technical Support
instead.

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Prepare the Cluster for Upgrading
Complete these general preparatory steps before performing an upgrade. These steps will help you
determine if the cluster is in a healthy state beforehand, and if the hardware package is valid or needs to
be updated.

Role Steps to complete


1 � SA (Best Practice)
When possible, and only if the customer agrees, reboot the cluster prior to the CTO
upgrade. This ensures that the cluster is in a healthy state.
2 � SA (Best Practice)
Copy the hardware upgrade packages to the /ifs/admin/upgrade directory, or a similar
directory, on the cluster prior to upgrading the CTO nodes.
Also, the customer should plan to provide root access to the Isilon Support Engineer during
the upgrade. Doing this will save time.
Note: hardware upgrades are not supported on Compliance Mode clusters running OneFS
7.0.2.9 or earlier, or OneFS 7.1.0.3 or earlier. For later versions of OneFS, special
Compliance Mode upgrade packages should be generated, these packages have different
command line syntax viewable with the isi pkg info command.
3 � SA Review the SmartPools configuration before the upgrade. You should determine whether
any SmartPools file pool policies should be changed after the upgrade is complete.
4 � SA Suspend SmartConnect queries for the CTO node if it is in a production cluster. For more
information, see OneFS 5.0.3 and later: How to suspend SmartConnect DNS queries for
nodes in a specific zone, KB 16673.
5 � SA Be prepared to roll back the upgrade if it is not successful. For more information, see the
"Error! Reference source not found." section.

Upgrades
Review the General Guidelines prior to beginning the update process, then follow the checklist for the
particular type of upgrade that you are performing.
The hardware upgrade package should be installed prior to replacing the hardware. If the hardware is replaced first, it might not work correctly. For more information, see the "
Out-of-sequence Upgrades" section.

General Guidelines
Role Steps to complete
1 � All During the upgrade process, contact EMC Isilon Technical Support if any issues are
encountered.
2 � SA If new nodes need to be upgraded and are the same type as existing nodes, add them to
the cluster first, and then upgrade all the nodes together.
If new nodes match the post-configuration of the nodes to be upgraded, add the new
nodes after the CTO upgrade completes successfully and the cluster is healthy. This is to
prevent new node pools from being created before the CTO upgrade is finished.
3 � CE If the node has preexisting CTO configuration issues, they will be presented for review
during the pre-upgrade script execution. These configuration issues are frequently
cosmetic and relate to description changes and substitution rules in the CTO supporting
libraries. See Known Issues below for more information. You can accept the changes or

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engage EMC Isilon Remote Support for validation of the script output.

RAM Upgrades
Role Steps to complete
1 � CE RAM upgrades are "rip-and-replace." Remove all DIMMs and replace them with new
DIMMs to avoid hardware mismatches.
2 � SA Nodes with upgraded RAM that are running OneFS 7.0 and later will form their own pool.
SmartPools policies may need to be configured after the upgrade is completed.

NIC Upgrades
Role Steps to complete
1 � CE One NIC (ext-3/ext-4) is removed and replaced during the upgrade.
2 � SA Ensure ext-3/ext-4 1 GigE interfaces are removed from active pools before the upgrade
takes place.

Drive Upgrades (SSDs)


Role Steps to complete
1 � SA Check the amount of free space that is available on the cluster before starting the
smartfail process. Follow best practices for available space and protection levels on the
cluster.
Refer to the following documentation for more information:
Best Practice Guide for Maintaining Enough Free Space on Isilon Clusters and Pools
How to determine if an Isilon cluster is in a window of risk for data loss, KB 16701
2 � Customer For SSD upgrades, customers should smartfail all the drives that will be upgraded, one
(SA to node at a time. Wait for the smartfail process to complete, then proceed to the next
advise) node and smartfail the designated drives.
Note: The length of time it takes for the smartfail process to complete depends on the
size of the cluster, drive capacity, and how the cluster is used. Plan ahead!
3 � Customer Customers should smartfail as many drives as possible, but without disrupting system
(SA to performance, to save restriping data off other drives that will be smartfailed later. As a
advise) best practice, smartfail all drives that will be upgraded, one node at a time. Smartfail
the lowest numbered drives (drives 1-6) for replacement with SSDs. Verify available
free space before starting the smartfail process.
4 � Customer Review scheduled jobs, such as SnapshotDelete jobs, to prevent performance issues
(SA to during the upgrade. Pause any running jobs to allow the smartfail process to complete
advise) as quickly as possible. Jobs can be restarted after the upgrade is complete.
5 � SA, CE If upgrading to eMLC SSDs, please make sure the cluster is running the correct version
of OneFS or is patched to support these drives. For more information see eMLC Drive
Decision Tree - All Procedures.
6 � SA Nodes with upgraded SSDs that are running OneFS 7.0 and later will form their own
pool. SmartPools policies may need to be configured after the upgrade is completed.
7 � CE To ensure correct provisioning of the new drives during the upgrade, only add new
drives after the node is rebooted and at the login prompt. Do not add drives while the

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node is powered down.

Out-of-sequence Upgrades
Role Steps to complete
1 � CE In most cases, the hardware upgrade package should be installed prior to replacing the
hardware. If the hardware is replaced first, it might not work correctly until the hardware
upgrade package is installed.
For an out-of-sequence upgrade (when the hardware is already installed, but the
configuration is not yet updated), first review the hardware configuration to confirm that the
new hardware is installed and the configuration is not updated. To do this, run the following
commands to view the status and configuration information for the RAM, drives, and
network interfaces:
isi_hw_status -iIc View the current hardware configuration, including
installed RAM.
isi_radish -q View the installed drives.
ifconfig | grep flags View the installed network interfaces

2 � CE Run the pre-upgrade script. The output will warn about hardware mismatches compared to
the current receipt.
../isi_cto_upgrade --pre
When prompted to continue with the upgrade anyway, type y.
3 � CE Answer no to the prompt to shut down the node. Restart the node so that the new
configuration is recognized by the system.
4 � CE Run the post-upgrade script after the node restarts to complete the upgrade and generate
an ABR:
../isi_cto_upgrade --post

Post-Upgrade
Role Steps to complete
1 � SA After the upgrade is complete, review the cluster status and status of the node pools. This
can be done via the command-line or web administration interface.
SmartPools and file pool policies might need to be added or updated if a new tier was
created.
2 � CE Confirm that the configuration change was successful by running the following commands.
The expected hardware changes should be listed in the output.
isi_hw_status -iIc View the current hardware configuration,
including installed RAM.
isi_radish -q View the installed drives.
ifconfig | grep flags View the installed network interfaces
isi status -d View current storage pools
isi_inventory_tool --display -- View the hardware as-built record.
itemType=asbuilt

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isi_inventory_tool --display -- Confirm that the receipt was installed.
itemType=receipt
isi_inventory_tool --configCheck Perform a configuration check.
isi_cto_update --abr Verify the package integrity. Sends the
package report via SupportIQ.

3 � CE Run the isi_gather_info command to gather logs and send to EMC Isilon Technical
Support. This provides Support with the post-upgrade configuration information.
4 � CE Follow the standard EMC Installed Base (IB) debriefing process. Top-level assets need to
have updated SBBs to match the upgrade, and new part serial numbers need to be added
to the asset. As-Built Record contains the inventory of parts and serial numbers captured
after the upgrade. Supply As-Built Record xml to the IB, if necessary.

Installation Rollback
Complete these steps if you need to roll back the CTO hardware upgrade. In the event that a rollback is
necessary, you should contact EMC Isilon Technical Support for assistance.
When the new receipt is installed, a backup of the existing receipt is made on the boot drive partition. To
access and install one of the backup receipts, complete the following steps:

1. [ ] At the command line, run the following command:

mount

2. [ ] Mount the file system:

mount /dev/mirror/mfg/mfg

3. [ ] Change to the receipts directory:

cd /mfg/receipts

4. [ ] View receipts by date and determine which receipt you want to revert to:

ls -lan

5. [ ] Copy the recovery receipt before installing it:

cp <receipt.xml> /ifs/admin/receipts/

6. [ ] Install the Recovery receipt:

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isi_inventory_tool --import --fileType receipt --/ifs/admin/receipts/<receipt.xml>

7. [ ] Reboot the node.

Known Issues
Upgrade script and error handling output
The output for the upgrade script and subsequent error handling can be confusing. To help, a typical
script output is provided for reference. You can copy the hardware upgrade package anywhere on the
node (e.g. /ifs/admin). The script unpacks the content of the hardware package to a predetermined
location and runs an inventory check and comparison of the current configuration on the node and the
updated configuration as defined by the receipt.
Output similar to the following appears then the --pre command is run:
Verifying package integrity
Package integrity is good
Beginning pre-installation actions
Node CTO capability verified
Upgrade is for Order 30200245, Node S/N SX2003012123456
Chassis VPD verified
Node S/N verified
Node CTO configuration verified
Importing SoftAVL (./Soft-AVL_201304241555.xml)
Success
Importing local /etc/gconfig/probe_config.0.gc (/etc/gconfig/probe_config.0.gc)
Success
Importing local /etc/gconfig/probe_config.gc (/etc/gconfig/probe_config.gc)
Success
Importing package probe_config.0.gc (./probe_config.0.gc)
Success
Importing package probe_config.1.gc (./probe_config.1.gc)
"/usr/bin/isi_inventory_tool --importFile --fileType probeconfig --filePath
./probe_config.1.gc" failed
WARNING: "/mfg/probeconfigs/probe_config.1.gc" does not exist
cat: /etc/gconfig/probe_config.1.gc: No such file or directory
ERROR: Unable to cat "/etc/gconfig/probe_config.1.gc"
ERROR: Unable to get version of "/etc/gconfig/probe_config.1.gc"
Unable to import probe configuration file (./probe_config.1.gc)
Importing package probe_config.gc (./probe_config.gc)
Success
Importing receipt (./30200245_SX2003012123456.xml)
Success
CTO files imported
HAL re-initialized
"/usr/bin/isi_inventory_tool --configCheck" failed
ERROR: Configuration check FAILED!!!

2 missing BOM item(s). Part breakdown is as follows:


1) P/N="415-0017-09", Desc="PC ASSY, PCIE,DUAL IB-NVRAM,DDR", Qty="1"
2) P/N="050-0027-01", Desc="PCA,PCI-E,DUAL 10GE SFP+", Qty="1"

2 unexpected BOM item(s). Part breakdown is as follows:


1) P/N="415-0017-08", Desc="PC ASSY, PCIE,DUAL IB-NVRAM,DDR", Qty="1", Vendor
ID="415-0017-08", Firmware="4.8.930"

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2) P/N="050-0025-01", Desc="PCA,PCI-E,GE DUAL PORT,82571EB", Qty="1", Vendor
ID="Intel(R) PRO/1000 Network Connection 6.9.6", Firmware="None"
Unable to run configuration check or configuration check failed

Configuration check failed, which is expected.


Do the failures look acceptable to continue with upgrade? (y/n)

In the highlighted text in the example above, the current 1 GbE NIC configuration is listed as
"unexpected," and the new 10 GbE is listed as "missing." This configuration disparity is expected. You
can accept the changes and proceed with the upgrade.
You may see other hardware disparities for hardware components that are not related to the upgrade.
This happens when the hardware upgrade packages adds new SoftAVL and probe_config files to the
cluster; these files process current inventory differently. If the hardware descriptions and counts match,
you can accept these checks, particularly only the part revision numbers (that is, the last two digits) are
different. If you have questions, you should contact EMC Isilon Technical Support, and ask a hardware
coach or SME to validate the script output. For more on configuration change failures see Configuration
check fails when installing a FRU package on X200 or S200 CTO nodes, KB 88678.
The error message for probe_config.1.gc in the example above is typical for nodes that are running
OneFS 6.5. This format of probe_config file is designed for OneFS 7.0. This message is acceptable.
Here is another example of an acceptable probe_config check for a 10 GbE upgrade:
3 missing BOM item(s). Part breakdown is as follows:
1) P/N="415-0017-09", Desc="PC ASSY, PCIE,DUAL IB-NVRAM,DDR", Qty="1"
2) P/N="415-0039-05", Desc="PC ASSY,SEFC,2U 12 DRIVE", Qty="1"
3) P/N="050-0027-01", Desc="PCA,PCI-E,DUAL 10GE SFP+", Qty="1"

3 unexpected BOM item(s). Part breakdown is as follows:


1) P/N="415-0039-04", Desc="PC ASSY,SEFC,2U 12 DRIVE", Qty="1", Vendor ID="415-
0039-04", Firmware="None" cosmetic
2) P/N="415-0017-08", Desc="PC ASSY, PCIE,DUAL IB-NVRAM,DDR", Qty="1", Vendor
ID="415-0017-08", Firmware="4.8.930" cosmetic
3) P/N="050-0025-01", Desc="PCA,PCI-E,GE DUAL PORT,82571EB", Qty="1", Vendor
ID="Intel(R) PRO/1000 Network Connection 6.9.6", Firmware="None"
Unable to run configuration check or configuration check failed

In the preceding example, the first highlighted item is the new card that is expected after the hardware
package is installed. The second highlighted item is the old card that is to be replaced.

Empty node pools


After upgrading all the nodes in a node pool, the nodes should become part of the new pool. It is
possible, however, that the old node pool remains visible with no nodes in it. If this happens, contact EMC
Isilon Technical Support for assistance.

Document Change Management Version Control


Version Date Author Revision Description
1.0 6/27/14 Andrey Tychkin (Isilon Offer Initial Release
and Enablement)
1.1 12/23/14 Andrey Tychkin (Isilon Offer Updated link to SolVe, revised drive add
and Enablement) sequence, revised maintenance window
requirement, revised Compliance Mode
upgrade package requirements, added
command to view node pools, other minor

Dell Technologies – Restricted Use – Confidential

Generator version: 6.0.0.37

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corrections.

Dell Technologies – Restricted Use – Confidential

Generator version: 6.0.0.37

Page 14 of 14

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