DHR2309/DPM2309/DSC2309/DSW2309

DFB2309
Demonstrate Digital Literacy
May 2024

TVET CURRICULUM DEVELOPMENT, ASSESSMENT AND CERTIFICATION

COUNCIL (TVET CDACC)

ASSESSOR’S GUIDE
TIME: 3 hours

INSTRUCTION TO CANDIDATE:

1. Answer ALL questions in section A and ANY THREE in section B

 SECTION A (40 marks)

1. Identify THREE ways in which computers have made work easier in learning institutions.
- Automated administrative tasks (1 mark)
- Enhanced research capabilities (1 mark)
- Improved communication (1 mark)
Total: 3 marks

2. Elizabeth reads an article on common computer technology. She does not understand the
meaning of the operating system. How will you explain the term operating system to Elizabeth.
- An operating system (OS) is software that manages computer hardware and software
resources and provides common services for computer programs. (2 marks) Total: 2 marks

3. Mwikali selected a paragraph in word processing. Explain what happened after pressing the
following keys on the keyboard

(a) Ctrl + A: Selects all the content in the document. (1 mark)

(b) Ctrl + B: Bolds the selected text. (1 mark)
(c) Ctrl + I: Italicizes the selected text. (1 mark)
(d) Ctrl + U: Underlines the selected text. (1 mark)

Total: 4 marks

4. Outline FIVE reasons why microcomputers are suitable for personal computing.
- Cost-effective (1 mark)
- Portable (1 mark)
- User-friendly (1 mark)
- Versatile in use (1 mark)
- Lower power consumption (1 mark)
Total: 5 marks

5. Highlight FIVE application areas where spreadsheet software can be used.

- Financial analysis (1 mark)
- Data visualization (1 mark)
- Budgeting (1 mark)
- Inventory management (1 mark)
- Scheduling (1 mark)
Total: 5 marks

6. Barbara wants to create a newsletter. She needs a program that provides several newsletter
templates. Identify the program that will meet her needs.
- Microsoft Publisher (1 mark) Total: 1 mark

2
 7. State TWO mouse actions.
- Clicking (1 mark)
- Dragging (1 mark)
Total: 2 marks

8. Differentiate between a workbook and a worksheet as used in a spreadsheet.

- A workbook is a file that contains one or more worksheets. (1 mark)
- A worksheet is a single page within a workbook that contains cells organized by rows and
columns. (1 mark)
Total: 2 marks

9. The following functions are used in a spreasheet program: AND, AVERAGE, OR, TRUE, IF,
AVERAGEIF. Classify them as either statistical or logical functions.
- Statistical functions: AVERAGE, AVERAGEIF (2 marks)
- Logical functions: AND, OR, TRUE, IF (4 marks)
Total: 6 marks

10. Jane was advised to purchase an uninterruptible power supply for her computer. State TWO
uses of the device she purchased.
- Provides backup power (1 mark)
- Protects against power surges (1 mark)
Total: 2 marks

11. A computer virus is a program which interferes the normal working of the computer systems.
Highlight the FOUR computer virus “symptoms”?
- Slow performance (1 mark)
- Frequent crashes (1 mark)
- Unexpected pop-ups (1 mark)
- Unusual files or programs (1 mark)
Total: 4 marks

12. Outline TWO reasons why it is important to shut down the computer using the right procedure.
- Prevents data corruption (1 mark)
- Ensures updates and backups are completed (1 mark)
Total: 2 marks

13. Veronica tried to retrieve a document file using all the steps correctly. The file did not appear
in the file directory. State TWO possible causes for this.
- The file might have been deleted. (1 mark)
- The file might be in a different directory. (1 mark)
Total: 2 marks

3
 SECTION B (60 marks)

14. (a) Discuss FOUR disadvantages of the internet.

- Privacy concerns (2 marks)
- Exposure to inappropriate content (2 marks)
- Cybersecurity threats (2 marks)
- Addiction to online activities (2 marks)
Total: 8 marks
(b) A technician was asked to purchase a monitor to be used in a conference room. Explain
THREE factors that she should consider when purchasing the device.
- Screen size (2 marks)
- Resolution (2 marks)
- Connectivity options (2 marks)
Total: 6 marks
(c) Computing machines can be classified in many ways and these classifications depend on
their functions and definitions. Describe THREE types of computers based on their
processing power.
- Supercomputers: Most powerful, used for complex calculations (2 marks)
- Mainframe computers: Large, powerful, used by large organizations for bulk data
processing (2 marks)
- Personal computers: Used by individuals, for general tasks (2 marks)
Total: 6 marks

15. (a) Based on a recent survey of Internet traffic, internet is widely being used in education
institutions, cyber, homes and almost all organizations that have automated their
operations. Explain FOUR uses of internet that makes it popular in our society today.
- Communication (2 marks)
- Research (2 marks)
- Entertainment (2 marks)
- Online shopping (2 marks)
Total: 8 marks
(b) Utility software are the programs used frequently to carry out routine jobs in computer
systems. Explain THREE types of utility software.
- Antivirus software: Protects against malware (2 marks)
- Disk cleanup tools: Frees up disk space (2 marks)
- Backup software: Creates copies of data (2 marks)
Total: 6 marks
(c) An Agrovet company wants to analyze its employees personal details using Microsoft
Excel. The company has five employees: Mary Anne, Francis Kihara, Lena Apiyo, Helen
Ciku and Mwangi Peter. Their ages are 20, 45, 90, 45 and 34 years respectively. Mary

4
 Anne and Lena Apiyo are in Research department; Mwangi Peter and Helen Ciku in
Computer department whereas Francis Kihara is in Personnel department. Mary
Anne and Helen Ciku are single whereas the other three employees are married.
Represent the above information in a table as it would have appeared on an electronic
spreadsheet using appropriate column headings.

Name Age Department Marital Status

Mary Anne 20 Research Single
Francis Kihara 45 Personnel Married
Lena Apiyo 90 Research Married
Helen Ciku 45 Computer Single
Mwangi Peter 34 Computer Married

(6 marks)

16. (a) Akili Bora enterprise integrated mobile technology into business practice. Clarify the
advantages of embracing this technology by explaining FIVE key benefits.
- Enhanced communication (2 marks)
- Increased productivity (2 marks)
- Better customer service (2 marks)
- Cost savings (2 marks)
- Flexibility in operations (2 marks)
Total: 10 marks
(b) Figure 1 below is an extract from MS Excel. Using appropriate EXCEL functions, derive
formulas that can be used to compute the following:

i. Total marks for Eric

- =SUM(B2:F2) (2 marks)
ii. Average mark for Jane
- =AVERAGE(B3:F3) (2 marks)

5
 iii. Eric’s grade using the following scale:
Score Range Grade
80 - 100 A
70 - 79 B
60 - 69 C
50 - 59 D
50 F
- =IFpG2 ¡ 80, ”A”, IF pG2 ¡ 70, ”B”, IF pG2 ¡ 60, ”C”, IF pG2 ¡
50, ”D”, ”F ”qqqq (4 marks)
iv. Maximum score in the ENG column.
- =MAX(B2:B5) (2 marks)
Total: 10 marks

17. (a) Joel was asked to source for an internet service provider to supply his college with
internet. Discuss FOUR factors other than cost that he should consider during the
selection.
- Speed (2 marks)
- Reliability (2 marks)
- Customer support (2 marks)
- Security features (2 marks)
Total: 8 marks
(b) Speed and accuracy are some of the advantages of using computers. Explain FOUR other
advantages of using computers in banking.
- Efficient data processing (2 marks)
- Online banking services (2 marks)
- Secure transactions (2 marks)
- Better customer service (2 marks)
Total: 8 marks
(c) Hacking is the gaining of unauthorized access to data in a computer system. It is a major
threat to any business that has automated its operations. Identify FOUR measures you
should undertake to prevent hacking of your online account, phone, tablet or personal
computer.
- Use strong passwords (1 mark)
- Enable two-factor authentication (1 mark)
- Regularly update software (1 mark)
- Avoid clicking on suspicious links (1 mark)
Total: 4 marks