Quest® SQL Optimizer for Oracle 7.5.

Installation Guide
 2

© 2009 Quest Software, Inc.

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Quest SQL Optimizer 7.5.1 for Oracle

Installation Guide
November 2009
Table of Contents

Installation ............................................................................................................................................................4
Installation Requirements................................................................................................................................................. 5
NET Framework ...................................................................................................................................................... 5
Privileges Required for Installation .......................................................................................................................... 5
Hardware Requirements.......................................................................................................................................... 6
Software Requirements ........................................................................................................................................... 6
Install Quest SQL Optimizer for Oracle ........................................................................................................................... 7
Silent Install of Quest SQL Optimizer for Oracle ............................................................................................................. 8
Upgrade Quest SQL Optimizer for Oracle ....................................................................................................................... 9
Uninstall Quest SQL Optimizer for Oracle ....................................................................................................................... 9
Register Quest SQL Optimizer for Oracle ...................................................................................................................... 10

Configuration......................................................................................................................................................11
Access Quest SQL Optimizer for Oracle........................................................................................................................ 12
Review Option Settings ................................................................................................................................................. 12
Data Files Directory ....................................................................................................................................................... 12
Copy Impact Analyzer Files .......................................................................................................................................... 12
Troubleshooting ............................................................................................................................................................. 14
Silent Installation on Vista ..................................................................................................................................... 14
Failing to Connect to Oracle .................................................................................................................................. 15

Appendix: Contact Quest ..................................................................................................................................16

Contact Quest Support .................................................................................................................................................. 16
Contact Quest Software ................................................................................................................................................. 17
About Quest .................................................................................................................................................................. 17

Index....................................................................................................................................................................18
 1
Installation

Contents

Installation Requirements
Install Quest SQL Optimizer for Oracle
Silent Install of Quest SQL Optimizer for Oracle
Upgrade Quest SQL Optimizer for Oracle
Uninstall Quest SQL Optimizer for Oracle
Register Quest SQL Optimizer for Oracle
 Chapter 1 5
Installation

Installation Requirements
Before beginning installation, review this section to ensure required privileges are set
and system requirements are met.

NET Framework
When Quest SQL Optimizer for Oracle is run on a computer with the Windows 2000,
2003, or XP Professional operating system, you must have .NET Framework 2.0 with
SP1 or SP2, or NET Framework 3.5 installed. You can download the installation
program, dotnetfx.exe, from the following website:
http://msdn2.microsoft.com/en-us/netframework/aa731542.aspx
For Windows Vista, Microsoft’s .NET Framework 3.0 is required.

Privileges Required for Installation

none
 Chapter 1 6
Installation

Hardware Requirements

Component Requirement

Processor 233 MHZ minimum

Disk Space 90 MB of disk space for installation

Note The disk space required may vary based on options selected
for installation.

Memory 512 MB of RAM minimum; 768 MB of RAM recommended

Note The memory required may vary based on the following:
• Applications that are running on your system.
• Size and complexity of the database.
• Amount of database activity.
• Number of concurrent users accessing the database.

Monitor SVGA with a minimum resolution of 800x600, 1024x768

recommended

Software Requirements

Component Requirement

Operating System Microsoft Windows 2000

Microsoft Windows 2003 (32-bit and 64-bit)
Microsoft Windows XP (32-bit and 64-bit)
Microsoft Windows Vista (32-bit and 64-bit)
Microsoft Windows 2008 (32-bit and 64-bit)
Microsoft Windows 7 (32-bit)

Browser Microsoft Internet Explorer 6.0 or later

PDF Viewer Adobe Acrobat Reader 7.0 or later (for viewing the
Installation Guide)
 Chapter 1 7
Installation

Component Requirement

Database Client One of the following connection is needed to the database

• Oracle SQL*Net
• NET8 (32-bit only)
• NET9
• NET10
• NET11
• Instant Client

Database Server Oracle 8.1.7, 9i, 10g,11g R1 & R2

.NET Framework For Windows 2000, 2003, or XP Professional, Microsoft’s

.NET Framework 2.0 SP1 or SP2, or .NET Framework 3.5

Note You must have either SP1 or SP2 for .NET Framework 2.0
installed. If you have only .NET Framework 3.0 installed, you
must still install .NET Framework 2.0 and the service pack or
you must install .NET Framework 3.5 (which includes .NET 2.0
SP1)

For Windows Vista, Microsoft’s .NET Framework 3.0

Install Quest SQL Optimizer for Oracle

To install Quest SQL Optimizer for Oracle
1 Run the Quest SQL Optimizer for Oracle installation program from the CD or the
download file.
2 In the Welcome screen, click Next.
3 In the License Agreement window, review and accept the license agreement.
Click Next.
4 In the Install Location window, review the default installation directory and
change if desired. Click Next.
5 In the Select the Products to Install window, select Quest SQL Optimizer for
Oracle. Click Next.
 Chapter 1 8
Installation

6 In the Summary and Confirmation window, click Next.

7 When the installation completes, click Finish.

The production version, the trial version, and the beta version of Quest SQL Optimizer
are installed independent of each other. Therefore, you can install or uninstall one
without effect the other.

Note A known Oracle issue causes the connection to the database to fail when using a pre-11G
client when the application path contains parentheses. In a 64-bit environment the default
directory for 32-bit application would be "C:\Program Files (x86)\" so if you use the default
directory for the installation of Quest SQL Optimizer, you will not be able to connect to
Oracle. Therefore, if using a pre-11g client, install Quest SQL Optimizer into a directory path
that does not contain parentheses.

Silent Install of Quest SQL Optimizer for Oracle

To silently install Quest SQL Optimizer
1 Execute this command:
msiexec /i "path to msi file\QuestSQLOptimizer_Oracle_Common.msi” /qn
2 Execute this command:
msiexec /i "path to msi file\QuestSQLOptimzer_Oracle_version.msi" /qn
where
/i = install
/qn = quiet, no UI
To install it in a directory different from the default product directory
1 Execute this command:
msiexec /i "path to msi file\QuestSQLOptimizer_Oracle_Common.msi” /qn
INSTALLDIR="InstallDir"
2 Execute this command:
 Chapter 1 9
Installation

msiexec /i "path to msi file\QuestSQLOptimzer_Oracle_version.msi" /qn

INSTALLDIR="InstallDir"
Note Use the INSTALLDIR parameter if you are doing an upgrade and would like to have
both the current version and the new version installed. Otherwise, the upgrade will
be installed in place of the current version.

Note If you are installing on Window Vista, see the Troubleshooting section.

Upgrade Quest SQL Optimizer for Oracle

If have an earlier 7.n version of Quest SQL Optimizer currently installed, when you run
the installation program for Quest SQL Optimizer 7.5 for Oracle, you either install the
upgrade into the current directory or you can install it into another directory and have
both the upgrade and the previous version so that you can run them both.
If you install the new version in a separate directory, you need to enter the license key
the first time you run Quest SQL Optimizer 7.5 for Oracle.
Quest SQL Optimizer 7.5 for Oracle requires a full installation if you are upgrading
from SQL Tuning for Oracle 6.1.2 or earlier.

Uninstall Quest SQL Optimizer for Oracle

To uninstall SQL Optimizer using the Quest Installer
1 Select Start | All Programs | Quest Software | Quest Installer |Quest Installer.
2 On the Quest Installer Welcome page, select Uninstall a Product, then click
Next.
3 Select Quest SQL Optimizer for Oracle, then click Next.
4 Confirm that you want to remove SQL Optimizer, then click Uninstall.
5 After the Quest Installer has completed uninstalling SQL Tuning, click Finish.
 Chapter 1 10
Installation

Register Quest SQL Optimizer for Oracle

To register the trial or production key
1 In Quest SQL Optimizer for Oracle, select Help | Register.
2 Enter your Authorization key.
3 If it is a Production key, enter your site message.
4 Click OK.
 2
Configuration

Contents

Access Quest SQL Optimizer for Oracle

Review Option Settings
Data Files Directory
Copy Impact Analyzer Files
Troubleshooting
 Chapter 2 12
Configuration

Access Quest SQL Optimizer for Oracle

To run Quest SQL Optimizer for Oracle
• Select Start | All Programs | Quest Software | Quest SQL Optimizer for
Oracle | Quest SQL Optimzer version for Oracle.

Review Option Settings

Starting with version 7.0, Quest SQL Optimizer for Oracle uses a new Windows
registry location and the whole registry structure has been revised. If you have been
using SQL Tuning version 6.1.2. or earlier or Quest SQL Optimizer 3.8.5 or earlier you
may want to review the Option settings and reselect your preferences.

Data Files Directory

Starting with version 7.5, each new version of Quest SQL Optimizer for Oracle can be
installed in a new directory, so that you can have the current and previous versions
installed. If installed separately, each new version will have its own data directory. The
directory path now includes the version number in the path.
C:\Documents and Settings\User\Application Data\Quest Software\Quest SQL
Optimizer for Oracle\version\
You will need to move your current data to this directory or change the default
directories in the Options to continue using your current data in the new version.

Copy Impact Analyzer Files

If you have created a SQL Repository, Script files, and Analyzers in the Impact Analzer
module in a version 6.1.2, or earlier, of SQL Tuning and would like to use these in
verison 7.0 or later, you must copy the files manually.
A new Group feature has been added to the Impact Analyzer to allow you to create
multiple SQL Repositories with corresponding Analyzers and Scripts according to the
database connection. The SQL Repository, Analyzers, and Scripts from the previous
version will all be placed in one Group in Quest SQL Optimizer for Oracle.
 Chapter 2 13
Configuration

1 In Quest SQL Optimizer for Oracle version 7.0 or later, create a Group in the
Impact Analyzer. Do not open or add any SQL statements or Scripts to this new
Group. If you do, they will be over written by the data in your previous SQL
Repository and Scripts.
2 Locate the Analyzer Data directory where the files will be stored by clicking the
Options button and selecting the Analyzer page. This is the directory that is used
by default:

C:\Documents and Settings\User\Application Data\Quest Software\Quest SQL

Optimizer for Oracle\Impact Analyzer Data.
3 In the previous version of SQL Tuning for Oracle, locate the DATA directory
where the files are currently stored. From the SQL Tuning Analyzer, select Files |
Preferences and look at the Directory Setup page. This is the directory that is
used by default:
C:\Documents and Settings\User\Application Data\Software\Quest
Software\STA\DATA
4 In Windows Explorer, located the folder for the Group that you just created. The
name of the folder will be PCAnnnnnnnnn. Check the time and date for the one
you just created.
5 From the SQL Tuning directory,

C:\Documents and Settings\User\Application Data\Software\Quest

Software\STA\DATA

copy the following files and folders to the Quest SQL Optimizer directory:

C:\Documents and Settings\User\Application Data\Quest Software\Quest SQL

Optimizer for Oracle\7.5\Impact Analyzer Data\PCAnnnnnnnnn

Name Type Description

ODRepRep.tvw File Analyzer tree

ODRepScr.tvw File Script tree

ODRepSQL.tvw File SQL Repository

 Chapter 2 14
Configuration

Name Type Description

EDRepHdr.hdr File Header Information

ODANALYZER Folder Folder with Analyzer files

ODSCRIPT Folder Folder with Script files

ODSQL Folder Folder with SQL Repository files

Troubleshooting

Silent Installation on Vista

You cannot do a silent installation on a Windows Vista computer if the User Account
Control (UAC) is set to ON.
Workaround: Set the User Account Control to OFF.

1 Log on to Vista with an Admin user.

2 Select Start | Control Panel | User Accounts.
3 Select Turn User Account Control on or off.
4 Clear Use User Account Control (UAC) to help protect your computer.
5 Restart the computer.
6 Shift right-click on the desktop and select Open Command Window Here.
7 Enter the following commands:
msiexec /i "path to msi file\QuestSQLOptimizer_Oracle_Common.msi” /qn
msiexec /i "path to msi file\QuestSQLOptimzer_Oracle_version.msi" /qn
8 Follow steps 1-3 and then check Use User Account Control (UAC) to help
protect your computer.
 Chapter 2 15
Configuration

Failing to Connect to Oracle

A known Oracle issue causes the connection to the database to fail when using a pre-
11G client when the application path contains parentheses. In a 64-bit environment the
default directory for 32-bit application would be "C:\Program Files (x86)\" so if you use
the default directory for the installation of Quest SQL Optimizer, you will not be able to
connect to Oracle. Therefore, if using a pre-11G client, install Quest SQL Optimizer
into a directory path that does not contain parentheses. Or, install an 11g client.
 A
Appendix: Contact Quest

Contact Quest Support

Quest Support is available to customers who have purchased a commercial or trial
version of Quest software and have a valid maintenance contract. Quest Support
provides around the clock coverage with SupportLink, our web self-service. Visit
SupportLink at: http://support.quest.com.
With SupportLink, you can do the following:
• Quickly find thousands of solutions (Knowledgebase articles/documents).
• Download patches and upgrades.
• Seek help from a Support engineer.
• Log and update your case, and check its status.

View the Global Support Guide for a detailed explanation of support programs, online
services, contact information, and policy and procedures. The guide is available at:
http://support.quest.com/pdfs/Global%20Support%20Guide.pdf.

Note This document is only available in English.

 Appendix A 17
Contact Quest

Contact Quest Software

Email [email protected]

Mail Quest Software, Inc.

World Headquarters
5 Polaris Way
Aliso Viejo, CA 92656
USA
Web site www.quest.com

Refer to our web site for regional and international office information.

About Quest
Quest Software, Inc., a leading enterprise systems management vendor, delivers
innovative products that help organizations get more performance and productivity from
their applications, databases, Windows infrastructure, and virtual environments.
Through a deep expertise in IT operations and a continued focus on what works best,
Quest helps more than 90,000 customers worldwide meet higher expectations for
enterprise IT. Quest Software helps organizations deliver, manage and control complex
database environments through award-winning products for Oracle, SQL Server, IBM
DB2, Sybase, and MySQL. Quest Software can be found in offices around the globe and
at www.quest.com.
Index

A R
access 12 registration 10
requirements
C hardware 6
installation 5
configuration 12
software 6
roles
H for installation 5
hardware requirements 6
S
I software requirements 6
Impact Analyzer Files 12 support (technical)
installation 7 contact 16
hardware requirements 6 system requirements 5
requirements 5 hardware 6
software requirements 6 privileges 5
installlation software 6
roles and privileges required 5
T
L technical support
launch 12 contact 16
troubleshoot 12
P
privileges U
for installlation 5 uninstall 9
product registration 10 upgrade 9