Topic:-Online canteen Management System

Presented By:-
 MOUMITA PAL
 SWEETY RAJAK
 MADHUCHANDA KUNDU
 ADRIJA MANDAL
INDEX
SL NO. CONTENTS PAGE NO.

1 Introduction

2 Objective

3
Literature Review

4 Feasibility

5 Methodology

6 Tools Required

7 Expected Outcome

8 References
OBJECTIVE
To overcome the problems faced in offline canteen management---

1. To create a user-friendly mobile application for students to efficiently browse the canteen
menu, select items, and place orders, thereby reducing food procurement time and effort.
2. To provide real-time updates of the menu, including daily specials, dietary information,
and pricing. This helps users make informed choices.
3. To implement a feature allowing students to schedule food orders in advance, ensuring
meals are prepared and ready for pickup or delivery at specified times.
4. To provide a table delivery option for students to request their orders at specific tables
within the canteen, reducing waiting times and seating issues.
5. To integrate a user feedback mechanism within the application to collect input from
students, allowing continuous improvement of the canteen services based on user
suggestions and preferences.
6. It will provide a page where the canteen owner can provide the data about food prices in
other neighbourhood food outlets and make a comparison and analyze a price which is
both pocket-friendly of the and the canteen also makes a profit.
 LITERATURE REVIEW

Prashant Avhad, Harsh Bhanushali, et al.; in 'Canteen Automation System with Payment
Gateway' [2016], propose an automated web-based system to streamline the canteen ordering
process. While this system offers several advantages, potential disadvantages should be
considered. Implementing and maintaining an automated system may require financial
investments in hardware, software, and staff training. Ensuring data privacy and security for
online transactions and customer information is crucial. Some individuals may be hesitant to
transition from traditional manual methods to the automated webbased platform, which could
require time for adaptation. Additionally, the availability of internet access and digital literacy
is necessary for both canteen staff and customers, which may not be universally accessible.
Ensuring a smooth and secure user experience while addressing these challenges is essential for
the successful adoption of this system in canteens.

Ali Ibrahim, Aris Pratiwi, et al.; in 'Measuring Customer Satisfaction Using CRM Scorecard in
Canteen' [2018], discuss the use of customer relationship management (CRM) to measure and
improve customer satisfaction in Fasilkom canteen. While this approach is valuable for
enhancing the customer experience, it's essential to consider potential disadvantages.
Implementing CRM requires a significant commitment of resources, including time, staff, and
potentially technology. Addressing customer concerns and improving various aspects of service
may require changes in canteen operations, which can be challenging and costly. Additionally,
the results of the CRM evaluation may reveal areas of dissatisfaction, which may be initially
met with resistance from staff or reluctance to change. It's important to ensure that the CRM
approach is carefully implemented to achieve the desired improvements in customer
satisfaction.

Alfiya M. Shaikh, Aditya C. Shetgaonkar, et al.; in ‘Food Ordering Management using

Recommendations’[2019], proposed a system such that the consumer may place an order for
meals by choosing products from an electronic menu and registering on the institute's website or
intranet thanks to the suggested food ordering management system. The method is helpful for
canteens that deal with high traffic during break times and for those where manual tasks like
collecting orders for food at the counter and figuring out the price are performed. Customers are
also not happy with order delays and extended wait times for their orders. The suggested system
addresses and resolves these problems. project can automate most of the manual tasks in the
canteen, such as ordering and billing.

Petr Tykal1 , Diana Brnovik1, et al.; in ‘Creating a Food Menu Application For Mendel
University In Brno’ [2020], proposed a system that details the development of a mobile
application module that displays the cafeteria's current menu. The menu is now available to
university employees and students via a static webpage. The solution that is being given
functions as a dynamic menu display for all cafeterias. Earlier, RESTful architectures were used
by menu apps to access the server backend. The use of the Google Firebase Realtime database
as a server backend is the paper's contribution. In contrast to conventional REST design, users
always have access to the most recent information, and data, such as meal ratings, is updated
instantly.

1. Misbah Dalal, Zaid Barmare, et al.; “Android Based Canteen Management System”
[2021], In this paper author says that as canteen in colleges get extremely crowded
nowadays, so in this project, we concentrate on fast service of food to the users to reduce
paper work and save the time of the student by avoiding long queue and to keep things
organized. This will satisfy all the customers need and overall sale of the canteen will
increase. This application program reduces the manual work for managing the Canteen.
Students can place their order through the e-menu available on the mobile application
which would be further transferred to the canteen. The student can therefore know their
order details and the order progress through the mobile application. The canteen manages
the students order and keeps updating the progress of the order through their web
application. The admin manages the student and canteen through the web application.
2. Sujata Joshi, Bivek Kasaju, Pratik Karki, et al.; “Smart Canteen Management System”
[2022], In this paper author purposes that the study aims to develop an efficient smart
canteen management system using radio frequency identification to counter billing
delays. The system can be used in large industries, universities, and government offices,
offering cost-effectiveness and quick, easy-to-use service. It detects and authenticates
users, automatically debits at the end of the month, and is less time-consuming than
existing system.