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12.4.2.3 Common Problems and Solutions For Linux and macOS Operating Systems

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31 views2 pages

12.4.2.3 Common Problems and Solutions For Linux and macOS Operating Systems

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dexterpogchamp
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© © All Rights Reserved
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Common Problems and Solutions for Linux and macOS Operating

Systems
Identify the Problem Probable Causes Possible Solutions

The automatic backup operation Time Machine is turned off in Turn on Time Machine in macOS.
does not start. macOS.
The automatic backup operation Deja Dup is turned off in Linux. Turn on Dejà Dup in Linux.
does not start.

The directory appears empty. The directory is the mount point Remount the disk using the correct
for another disk or partition. directory with Disk Utility for macOS.
The directory appears empty. The directory is the mount point Remount the disk using the correct
for another disk or partition. directory with Disks for Linux.
The directory appears empty. The files were accidentally Restore the deleted files from backup
deleted. using Time Machine or Dejà Dup.
The directory appears empty. The files are hidden. Use the Show Hidden Files option in the
file browser.

An application stops responding The application has stopped Force Quit the application
in macOS. working
An application stops responding The application was using a Force Quit the application
in macOS. resource that became unavailable

Wi-Fi is not accessible using The wireless NIC driver did not Install the Linux driver from the
Ubuntu. install correctly. manufacturer’s website, if available.
Wi-Fi is not accessible using The wireless NIC driver did not Install the Linux driver from the Ubuntu
Ubuntu. install correctly. repositories, if available.
Wi-Fi is not accessible using The wireless NIC driver did not Check the Linux distribution’s hardware
Ubuntu. install correctly. compatibility list for the wireless card.

macOS cannot read the remote The Mac already has an optical Place the media in the local optical
optical disc using Remote Disc. drive installed. drive.
macOS cannot read the remote The option to request permission Accept the request for permission to
optical disc using Remote Disc. to use the optical drive has been use the drive.
enabled.

Linux fails to boot and you GRUB or LILO has been Run Linux from the installation media,
receive a “Missing GRUB” or corrupted. open a terminal and install the boot
“Missing LILO” message. manager with the command: sudo grub-
install or sudo lilo-install

 2015 - 2019 Cisco and/or its affiliates. All rights reserved. Cisco Public Page 1 of 2 www.netacad.com
Common Problems and Solutions for Linux and macOS Operating Systems

Identify the Problem Probable Causes Possible Solutions

Linux fails to boot and you GRUB or LILO has been deleted. Run Linux from the installation media,
receive a “Missing GRUB” or open a terminal and install the boot
“Missing LILO” message. manager with the command: sudo grub-
install or sudo lilo-install

Linux or Mac OS freezes on A driver has become corrupted. Update all device drivers from the
startup and exhibits kernel panic manufacturer’s website.
where there is a stop screen.
Linux or Mac OS freezes on Hardware is failing. Replace any failing hardware.
startup and exhibits kernel panic
where there is a stop screen.
End of Document

 2015 - 2019 Cisco and/or its affiliates. All rights reserved. Cisco Public Page 2 of 2 www.netacad.com

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