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Details About Chatbot

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14 views3 pages

Details About Chatbot

Uploaded by

sahar.lajmi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Chatbot Details

Functionalities:

1. Answering Questions:
○ Description: Utilize a pre-trained natural language processing (NLP) model
to understand and respond to user queries about products, services, or other
relevant requests.
2. Recommending Gifts:
○ Description: Integrate a hybrid recommendation system to analyze users'
stated preferences and suggest suitable gifts based on product
characteristics and similar purchase behaviors.

Implementation Time:

● Dependence on Complexity: Approximately 6 to 8 weeks for a basic


implementation with question-answering and gift recommendation features.

Which Functionality to Start With:

● Start with Answering Questions:


○ Reason: Implementing a question-answering system first helps establish a
solid foundation for understanding user inputs and generating relevant
responses. This is crucial for ensuring that the chatbot can effectively
communicate with users. Additionally, this functionality will allow you to gather
initial feedback and refine the chatbot's interaction capabilities before
integrating more complex features like gift recommendations.

Deployment on WhatsApp
To deploy your model on WhatsApp, you can use the WhatsApp Business API. Here are the
main steps:

1. Registration and Approval:

● Sign Up: Register as a business account on WhatsApp Business through their


official website.
● Submit Request: Apply for access to the WhatsApp Business API. WhatsApp
reviews and approves access after verification.

2. Model Preparation:

● Ensure Compatibility: Ensure your Python model can handle interactions via APIs.
If your model is based on machine learning or NLP, it should be able to receive
requests and return responses appropriately.

3. Using the WhatsApp Business API:

● Access Token: Obtain an access token for the WhatsApp Business API after
approval.
● Program Responses: Program your model to automatically respond to messages
received on WhatsApp using the API endpoints and features.
4. Deployment and Integration:

● Integrate Model: Integrate your model into your Python application that
communicates with the WhatsApp Business API.
● Configure Interactions: Configure the model to smoothly interact with WhatsApp
users, responding to their queries or providing relevant information based on input
data.

Requesting Access to the WhatsApp Business API


1. Sign Up on WhatsApp Business:

● Go to Official Site: Visit the official WhatsApp Business website and register as a
business account.

2. Submit Request:

● Log In: Once registered, log in to your WhatsApp Business account.


● Find API Access: Look for the section or instructions to request access to the
WhatsApp Business API. This process might vary slightly depending on WhatsApp's
policies at the time.

3. Verification and Approval:

● Submit Information: Submit your request, providing all necessary information about
your business and intended API use.
● Review: WhatsApp will review your request and notify you of approval or any
additional requirements.

Initial Implementation Steps for WhatsApp API


1. Handling Incoming Requests:

● Functionality: Create an endpoint to receive incoming messages from WhatsApp.


● Reason: This is the first step to enable your model to receive interactions from
WhatsApp users. By listening to incoming messages, your application can start
processing and automatically responding to them.

2. Natural Language Processing (NLP):

● Functionality: Integrate an NLP library such as spaCy, NLTK, or Hugging Face


Transformers to understand user intents.
● Reason: NLP is crucial to interpret user messages and extract relevant information.
This will allow your model to generate appropriate responses based on the received
message content.

3. Automatic Response Logic:

● Functionality: Develop the logic that enables your model to automatically generate
responses based on incoming messages.
● Reason: This functionality is essential to ensure your chatbot can effectively respond
to users without human intervention, providing a smooth and instant user experience.

4. Integration with WhatsApp Business API:

● Functionality: Utilize the features provided by the WhatsApp Business API to send
responses to users and manage chat sessions.
● Reason: Integration with the WhatsApp Business API is necessary to directly interact
with users on WhatsApp. This includes sending messages, managing notifications,
and maintaining the state of the conversation.

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