Error Code Details Processing steps

1.Determine the cpu version of the trolley board; if it is the 910M4 version is the need to upgrade;
1 PC version driver mismatch if not, determine the driver version and whether to open the registration function, update the
corresponding driver.
Balance available less than a 1.Locate the control panel and press return to continue printing, then contact the factory for a
2
certain amount registration code extension.
3 The balance is zero 1. The registered printable square is zero, please register and activate.
1. Make sure the Origin of coordinates sensor is inserted properly and the wiring is not short-
Origin of coordinates Sensor circuited.
4
Error 2. Enter the maintenance mode and make sure the Origin of coordinates sensor is working
properly.
5 Parameter initialization error 1. Parameter abnormality, please contact the board's after-sales engineer.
6 Impact on the trolley platform 1. Make sure the anti-collision sensor is plugged in properly and the wiring is not short-circuited.
Parameter table ID does not
7 1. Parameter abnormality, please contact the board's after-sales engineer.
match the registration ID.
8 Trolley gear ratio is too small 1.Adjust the code on the motor.
9 Trolley gear ratio is too large 1.Adjust the code on the motor.
1. wrong direction of the trolley, adjust the code on the motor. 2. Grating decoder wire is faulty,
12 Wrong direction of trolley
AB wire is reversed. 3. follow the motor replacement
1. Confirm whether the signal line of the trolley motor is normal, and whether the power supply
13 Print Trolley Stop of the motor is normal.
2. Maintenance mode to confirm whether the grating decoder is normal.
1. Confirm whether the signal line of the trolley motor is normal, and whether the motor power is
normal.
14 Wrong position of the trolley
2. Maintenance mode to confirm the grating decoder is normal. 3. The grating decoder wiring is
in the wrong place and not connected.
Servo motor self-test distance is 1. Wrong code dialed for motor, 2. Abnormal parameters, please contact board after-sales
15
not enough engineer.
1. Pull out the small adapter of the board to check whether the board itself is normal 2 . Check
16 Driver Board Alarm whether
the line plug is normal 3. Power supply 42V troubleshooting 4: Replacement of the trolley Board
UI parameter ID does not match
17 1. Parameter abnormality, please contact the board's after-sales engineer.
trolley parameter ID.
18 IP address conflict error 1. Please set the computer ip address correctly. 2: Obtain IP address automatically
19 Ink cartridge initialization error 1. Please make sure the Ink cartridge connection is normal.
20 Cartridge Ink Level Warning 1.Add more ink.
21 Zero cartridge ink level 1.Add ink.
22 UI Parameters Table Test Version 1. Parameter abnormality, please contact the board's after-sales engineer.
23 No support for time locking 1. The board does not support lock time.
24 Time limit reading error 1. The clock chip is connected abnormally, confirm the connection status.
25 The time limit has run out. 1. Lock time has been used up, please register again.
26 The time was illegally modified 1. The time format has been abnormally modified, please contact the board's after-sales engineer.
Wrong type of Printhead in
27 1. Parameter abnormality, please contact the board's after-sales engineer.
the parameter table
29 Motherboard reset 1: Get a ground wire. 2: 26 Pin cable. 3. 24V power fluctuation.

Fiber optic version

1. Enter the maintenance mode, move the trolley, confirm that the grating reading change is
104 High resistance of the trolley normal. Confirm the grating decoder and grating connector again when abnormal.
2.Confirm whether the motor signal line is connected incorrectly.DIR±,PUL±.
105 Trolley moving in reverse 1.Grating AB opposite phase, motor direction opposite
1. Check the print start point and image width.
106 Out of width
2. Check the print width.
Error in the Origin of coordinates 1. Make sure the Origin of coordinates sensor is working. After entering the maintenance mode,
107 sensor block
of the trolley the Origin of coordinates sensor and make sure it is sensing normally.
108 Grating detection error 1. Abnormal grating signal
109 SDR detection error 1. Return to repair
110 PC driver error 1. Calibration tool is used incorrectly, replace with the correct calibration tool
Insufficient number of square
111 1. If the number of registered squares is less than the set value, please register again in time.
balances
1. Make sure the sensor is working. After entering the maintenance mode, block the sensor and
112 Liftable Ink Station Sensor Error make sure
it is sensing normally.
Communication error between 1. For cable version, please make sure the 26pin cable is normal.
113
motherboard and trolley board 2. For fiber optic version, please make sure the fiber optic is inserted properly.
1. When the number of registered square meters runs out, please contact the manufacturer for
114 Print square number 0
registration.
 1.Fiber optic insertion error.
115 Fiber optics can't communicate
2.Abnormal fiber optic cable.
116 Empty paper alarm 1. Consumables are runs out. Please add more.
Parameter table ID does not
117 1. Parameter abnormality, please contact the board after-sales engineer.
match registration ID.
118 Invalid parameter table 1. Parameter abnormality, please contact the board after-sales engineer.
The trolley board doesn't have
119 1. Abnormal program, please contact the board after-sales engineer.
the main program written in it.
1. The lift motor sensor of the printhead rack is abnormal, enter the maintenance mode to confirm
The lift motor of the printhead
120 whether
is reporting an error.
the sensor is working properly.
1. The Feeding paper Limit Sensor senses abnormally, please make sure there is no interference at
121 Feeding paper Limit Sensor the sensor.
2. Please make sure whether the feeder is working normally.
Limit sensor sensing abnormality, confirm that the sensor is working properly in maintenance
122 Paper feeder initialization error
mode.
1. Confirm whether the anti-collision sensor interface is inserted normally, and whether the sensor
line
123 anti-collision
is short-circuited.
2. Maintenance mode confirms that the anti-collision works properly.
1. Confirm that the anti-collision sensor interface is inserted normally and that the sensor line is
Anti-collision sensor
124 not short-circuited.
initialisation error
2. Maintenance mode confirms that the anti-collision works properly.
125 Ink overflow 1. Check the safety bottle
126 Trolley gear ratio is too small 1.Adjust the code on the motor.
127 Trolley gear ratio is too large 1.Adjust the code on the motor.
Wrong type of Printhead matched 1. The motherboard (parameter table) and trolley board (FPGA) do not match, contact the board
128
by the main board of the trolley after-sales engineers
Infrared alignment sensor during 1. The infrared alignment sensor senses a foreign object and confirms that there is no foreign
129
printing causes a pause in printing object on the surface of the flat plate.
130 External ram error 1. Board error, return to repair
1. Confirm whether the signal cable of the trolley motor is normal, and whether the power supply
Position overrun error when
131 of the motor is normal.
trolley stops
2. Maintenance mode to confirm whether the grating decoder is normal.
1. Confirm whether the signal cable of the trolley motor is normal, and whether the power supply
Wrong position when the
132 of the motor is normal.
trolley is moving
2. Maintenance mode to confirm whether the grating decoder is normal.
133 Multi-computer system startup error 1. Only exists in the catalog and is not yet live.
1. Enter the maintenance mode to confirm whether the sdr can work normally, if not work
SDR power-on detection abnormality
134 normally,
, can't be detected
please return to repair.
Ink Station Expansion Board
135 1. Check if the ink station expansion board is connected properly
not connected
136 Temperature Alarms 1. Confirm that the printhead is not abnormal.
137 Humidity Alarm 1. Confirm the environmental humidity.
138 FPGA reset timeout 1. Restart the machine, many times do not work, please return to the service
Failed request for external SRAM
139 1. Confirm that the SRAM status is normal.
for 485 initialisation
485 communication failure in
140 1. Confirm that the 485 connection is correct and the connection status is normal.
multi-computer system
Multi-computer system printing
141 1. Master and slave board data are not synchronised.
abnormality
142 Main ink bottle empty 1. Ink is missing, add ink in time.
143 waste ink bottle full 1. Clean up the waste ink in time.
Paper Feeder/receiver's expansion
144 1. Make sure that the paper Feeder/receiver is connected.
board is not connected
Paper Feeder/receiver's expansion
145 1.The Paper feeder/receiver programme ran incorrectly.
board operation error
146 Ink pump motor board not connected 1. Confirm that the ink pump motor is properly connected.
No network connection from
147 1. Check the slave network cable connection
slave-computer
Master-slave 485 communication
148
failure in multi-computer system
149 Time limit not supported
150 Time limit read error
151 The time limit has been used up
152 Illegal modification of time
Multi-computer system
153
synchronisation failure
154 Printhead auto-detection error
155 The spreading stick has not fallen