Training PLAN Domwork - documents

TRAINING PLAN
Course: Domestic Work NC II

Unit of Competency: Participate in Workplace Communication

Module Title: Participating in Workplace Communication

Learning Outcomes Contents Learning Resources

LO 1: Obtain and convey ● Effective verbal and • Head start Face-to-Face
workplace Program: Domestic
information nonverbal Work NC II
communication • CBLM, 21st Century
● Different modes Module
of communication
● Medium of communication
in the workplace
● Organizational policies

● Communication procedures
and systems
● Technology relevant to the
enterprise and the individual’s
work responsibilities
● Workplace Etiquette

● Perform routine workplace

duties following simple written
notices
● Participate in workplace
meetings and
discussions
● Complete work
related documents
● Estimate, calculate and
record routine
workplace measures
● Basic mathematical
processes of addition,
subtraction, division
and multiplication
● Ability to relate to people of
social range in the
workplace
● Gather and provide
information in response to
workplace Requirements
 ● Relating/ Interacting with
people of various levels in the
workplace
● Basic business writing skills

● Interpersonal skills in
the workplace
Active-listening skills
LO 2: Perform duties ● Effective verbal and • Head start Program:
following workplace DOMESTIC WORK
instructions non- verbal NC II
communication • Video, how to e 昀昀
● Different modes ectively contribute to
team meetings
of communication
• Video, Social Media in
● Medium of communication the workplace
in the workplace (https://bit.ly/30QTuB6 )
(https://bit.ly/39GrbJO )
● Organizational/ Workplace
• Video, Sentence Structure
policies ( https://bit.ly/3eH9GKM
● Communication procedures )
• CBLM, 21st Century
and systems
Module
● Lines of communication

● Technology relevant to the

enterprise and the individual’s
work responsibilities
● Effective questioning
techniques (clarifying
and probing)
● Workplace etiquette

● Following simple
spoken instructions
● Performing routine workplace
duties following simple written
notices
● Participating in workplace
meetings and
discussions
● Completing work-
related documents
● Estimating, calculating and
recording routine
workplace measures
● Relating/ Responding to
people of various levels in the
workplace
● Gathering and providing
information in response to
workplace requirements
 ● Basic questioning/querying

● Skills in reading for

information
Skills in
locating
LO 3: Complete relevant • Headstart Program:
● Effective verbal and
work related DOMESTIC WORK NC II
documents non- verbal • CBLM, 21st Century
communication Module
● Different modes
of communication
● Workplace forms
and documents
● Organizational/ Workplace
policies
● Communication procedures
and systems
● Technology relevant to the
enterprise and the individual’s
work responsibilities
● Completing work-
related documents
● Applying operations of
addition, subtraction,
division and multiplication
● Gathering and providing
information in response to
workplace requirements
Effective record keeping skills
 TRAINING PLAN
Course: Domestic Work NC II

Unit of Competency: Work in a Team Environment

Module Title: Working in a Team Environment

Modality: Check the modality will be applied. Multi- modal is allowed.

(√) Full-online () Blended online ( ) Distance Learning

Learning Outcomes Contents Learning Resources

LO 1: Describe team role • Headstart
● Group structure
and scope Program:
● Group development DOMESTIC WORK
NC II
● Sources of information

● Communicating with others,

appropriately consistent
with the culture of the
workplace
●Developing ways in improving
work structure and
performing respective roles
in
the group or organization
LO 2: Identify one’s role and • CBLM, 21st Century
● Team roles and objectives
responsibility within Module
team ● Team structure
and parameters
● Team development

● Sources of information

● Communicating with others,

appropriately consistent
with the culture of the
workplace
Developing ways in improving
work structure and performing
respective roles in the group or
organization
LO 3: Work as a team ● Communication Process
member • Headstart Program:
● Workplace communication DOMESTIC WORK NC II
protocol • CBLM, 21st Century

● Team planning and decision

making
● Team thinking

● Team roles

● Process of
 team
development

● Workplace context

● Communicating
appropriately, consistent
with the culture of the
workplace
● Interacting effectively
with others
● Deciding as an individual and
as a group using group think
strategies and techniques
Contributing to Resolution of
issues and concerns

TRAINING PLAN
Course: Domestic Work NC II

Unit of Competency: Solve/Address General Workplace Problems

Module Title: Solving/Addressing General Workplace Problems

Modality: Check the modality will be applied. Multi- modal is allowed.

(√) Full-online () Blended online ( ) Distance Learning

Learning Outcomes Contents Learning Resources

LO 1: Identify routine problems • Current industry hardware • Headstart Program:
and software products and DOMESTIC WORK
services NC II
• Industry maintenance, • CBLM, 21st
service and helpdesk Century Module
practices, processes and
procedures
• Industry standard
diagnostic tools
• Malfunctions and resolutions
• Identifying current
industry hardware and
software products and
services
• Identifying current industry
maintenance, services and
helpdesk practices,
processes and procedures.
• Identifying current
industry standard
diagnostic tools
• Describing common
malfunctions and resolutions.
Determining the root cause of a
routine malfunction
LO 2: Look for solutions to • Current industry hardware • Headstart Program:
routine problems and software products and DOMESTIC WORK
services NC II
• Industry service and • CBLM, 21st Century
helpdesk practices, Module
processes and procedures
• Operating systems
• Industry standard diagnostic
tools

• Malfunctions and resolutions. Headstart Program:

• Root cause analysis DOMESTIC WORK NC II
• Identifying current • CBLM, 21st
industry hardware and Century Module
software products and
services
• Identifying services and
helpdesk practices,
processes and procedures.
• Identifying operating system
• Identifying current
industry standard
diagnostic tools
• Describing common
malfunctions and resolutions.
Determining the root cause of a
routine malfunction
LO 3: Recommend solutions to • Standard procedures
problems • Documentation produce • Headstart Program:
• Producing documentation DOMESTIC WORK
that recommends solutions to NC II
problems • CBLM, 21st
• Following established Century Module
procedures
 TRAINING PLAN
Course: Domestic Work NC II

Unit of Develop Career and Life Decisions

Competency:
Module Title: Developing Career and Life Decisions

Modality: Check the modality will be applied. Multi- modal is allowed.

(√) Full-online () Blended online ( ) Distance Learning

Learning Outcomes Contents Learning Resources

LO 1: Manage one’s • Self-management • Headstart Program:
emotion strategies that assist in DOMESTIC WORK NC II
regulating behavior and • CBLM, 21st Century Module
achieving personal and
learning goals (e.g.
Nine self-management
strategies according to
Robert Kelley)
• Enablers and barriers
in achieving personal
and career goals
• Techniques in handling
negative emotions and
unpleasant situation in
the workplace such as
frustration, anger, worry,
anxiety, etc.
• Managing properly, one’s
emotions and recognizing
situations that cannot be
changed and accept
them and remain
professional
• Developing self-
discipline, working
independently, and
showing initiative to
achieve personal and
career goals
Showing confidence,
and resilience in the face
of setbacks and
frustrations and other
negative emotions and
unpleasant
situations in the workplace
LO 2: Develop reflective • Basic SWOT analysis • Headstart Program:
practice • Strategies to DOMESTIC WORK NC II
improve one’s • CBLM, 21st Century Module
attitude in the
workplace
• Gibbs’ Reflective
Cycle/Model (Description,
Feelings, Evaluation,
Analysis, Conclusion,
and Action plan)
• Using the basic
SWOT analysis as
self- assessment
strategy
• Developing reflective
practice through
realization of limitations,
likes/ dislikes; through
showing of self-
confidence Demonstrating
self-acceptance and
being able to accept
challenges

LO 3: Boost self- • Four components of • Headstart Program:

confidence and self- regulation based on DOMESTIC WORK NC II
develop self-regulation Self- Regulation Theory • CBLM, 21st Century Module
(SRT)
• Personality
development concepts
• Self-help concepts (e.
g., 7 Habits by Stephen
Covey, transactional
analysis, psycho-spiritual
concepts)
• Performing effective
communication skills
– reading, writing,
conversing skills
• Showing affective skills –
flexibility, adaptability, etc.
Self-assessment for
determining one’s
strengths and weaknesses
 TRAINING PLAN
Course: Domestic Work NC II

Unit of Contribute to Workplace Innovation

Competency:
Module Title: Contributing to Workplace Innovation

Modality: Check the modality will be applied. Multi- modal is allowed.

(√) Full-online () Blended online ( ) Distance Learning

Learning Outcomes Contents Learning Resources

LO 1: Identify • Roles of individuals in • Headstart Program:
opportunities to suggesting and DOMESTIC WORK NC II
do things better making improvements. • CBLM, 21st Century Module
• Positive impacts and
challenges in innovation.
• Types of changes
and responsibility.
• Seven habits of
highly effective
people.
• Identifying opportunities
to improve and to do
things better.
Involvement.
• Identifying the positive
impacts and the
challenges of change
and innovation
Identifying examples of the
types of changes that are
within and outside own
scope of responsibility
LO 2: Discuss and develop • Roles of individuals in • Headstart Program:
ideas with others suggesting and DOMESTIC WORK NC II
making improvements. • CBLM, 21st Century Module
• Positive impacts and
challenges in innovation.
• Types of changes
and responsibility.
• Seven habits of
highly effective
people.
• Identifying opportunities
to improve and to do
things better.
Involvement.
• Identifying the positive
impacts and the
challenges of change
and innovation.
• Providing examples of
the types of changes that
are within and outside
own scope of
responsibility
• Communicating ideas
for change through
small group discussions
and meetings

LO 3: Integrate ideas for • Roles of individuals in • Headstart Program:

change in the workplace suggesting and DOMESTIC WORK NC II
making improvements. • CBLM, 21st Century Module
• Positive impacts and
challenges in innovation.
• Types of changes
and responsibility.
• Seven habits of
highly effective
people.
• Basic research skills.
• Identifying opportunities
to improve and to do
things better.
Involvement.
• Identifying the positive
impacts and the
challenges of change
and innovation.
• Providing examples of
the types of changes that
are within and outside
own scope of
responsibility.
• Communicating ideas
for change through
small group discussions
and meetings.
Demonstrating skills in
analysis and
interpretation
of data.
 TRAINING PLAN
Course: Domestic Work NC II

Unit of Present Relevant Information

Competency:
Module Title: Presenting Relevant Information

Modality: Check the modality will be applied. Multi- modal is allowed.

(√ ) Full-online () Blended online ( ) Distance Learning

Learning Outcomes Contents Learning Resources

LO 1: Gather • Organizational protocols • Headstart Program:
data/information • Confidentiality DOMESTIC WORK NC II
• Accuracy • CBLM, 21st Century Module
• Business
mathematics and
statistics
• Data analysis
techniques/procedures
• Reporting requirements
to a range of audiences
• Legislation, policy and
procedures relating to
the conduct of
evaluations
• Organizational
values, ethics and
codes of conduct
• Describing organizational
protocols relating to
client liaison
• Protecting confidentiality
• Describing accuracy
• Computing
business
mathematics and
statistics
• Describing data
analysis techniques/
procedures
• Reporting requirements
to a range of audiences
• Stating legislation, policy
and procedures relating
to the conduct of
evaluations
Stating organizational
values, ethics and codes of
conduct
LO 2: Assess gathered • Business • Head start Online
data/ information mathematics and Program: DOMESTIC
statistics WORK NC II
• Data analysis • CBLM, 21st Century Module
techniques/ procedures
• Reporting requirements
to a range of audiences
• Legislation, policy and
procedures relating to
the conduct of
evaluations
• Organizational
values, ethics and
codes of conduct
• Computing
business
mathematics and
statistics
• Describing data
analysis techniques/
procedures
• Reporting requirements
to a range of audiences
• Stating legislation, policy
and procedures relating
to the conduct of
evaluations
• Stating organizational
values, ethics and
codes of conduct
LO 3: Record and present • Data analysis • Headstart Program:
information techniques/ procedures DOMESTIC WORK NC II
• Reporting requirements • CBLM, 21st Century Module
to a range of audiences
• Legislation, policy and
procedures relating to
the conduct of
evaluations
• Organizational
values, ethics and
codes of conduct
• Describing data
analysis techniques/
procedures
• Reporting requirements
to a range of audiences
• Stating legislation, policy
and procedures relating
to the conduct of
evaluations
• Stating organizational
values, ethics and
codes of conduct
practices
 TRAINING PLAN
Course: Domestic Work NC II

Unit of Practice Occupational Health and Safety Procedures

Competency:
Module Title: Practicing Occupational Health and Safety Procedures

Learning Outcomes Contents Learning Resources

LO 1: Identify OSH • OSH preventive and • Headstart Program:
compliance requirements control requirements DOMESTIC WORK NC II
• Hierarchy of Controls • CBLM, 21st Century Module
• Hazard Prevention
and Control
• General OSH principles
• Work standards
and procedures
• Safe handling
procedures of tools,
equipment and
materials
• Standard emergency
plan and procedures
in the workplace
• Communication skills
• Interpersonal skills
• Critical thinking skills
Observation skills
LO 2: Prepare OSH • Resources necessary • HeadStart Online
requirements for to execute hierarchy of Program: DOMESTIC
compliance controls WORK NC II)
• General OSH principles • CBLM, 21st Century Module
• Work standards
and procedures
• Safe handling
procedures of tools,
equipment and
materials
• Different OSH
control measures
• Communication skills
• Estimation skills
• Interpersonal skills
• Critical thinking skills
• Observation skills
• Material, tool and
equipment identification
skills

LO 3: Perform tasks in • OSH work standards • Headstart Program:

accordance with • Industry related DOMESTIC WORK NC II
relevant OSH policies work activities • CBLM, 21st Century Module
and procedures • General OSH principles
• OSH Violations
• Non-compliance
work activities
• Communication skills
• Interpersonal skills
• Troubleshooting skills
• Critical thinking
skills Observation skills
 TRAINING PLAN
Course: Domestic Work NC II

Unit of Exercise E 昀케 cient and E 昀昀 ective Sustainable Practices in The

Competency: Workplace
Module Title: Exercising E 昀케 cient and E 昀昀 ective Sustainable Practices in The
Workplace
Learning Outcomes Contents Learning Resources
LO 1: Identify the • Importance of • Headstart Program: DOMESTIC WORK
e 昀케 ciency and Environmental Literacy NC II
e 昀昀 ectiveness of • Environmental
Work Procedures
resource utilization
• Waste Minimization
• Efficient
Energy
Consumptions
• Recording Skills
• Writing Skills
Innovation Skills
LO 2: Determine causes of • Causes of • CBLM, 21st Century Module
inefficiency and/or environmental
ineffectiveness of resource inefficiencies and
utilization ineffectiveness
• Deductive
Reasoning Skills
• Critical thinking
• Problem Solving
Observation Skills

LO 3: Convey inefficient • Appropriate Personnel • Headstart Program:

and ineffective to address the DOMESTIC WORK NC II
environmental practices environmental hazards • CBLM, 21st Century Module
• Environmental
corrective actions
• Written and Oral
Communication Skills
• Critical thinking
• Problem Solving
• Observation Skills
• Practice
Environmental
Awareness
 TRAINING PLAN
Course: Domestic Work NC II

Unit of Practice Entrepreneurial Skills in the Workplace

Competency:
Module Title: Practicing Entrepreneurial Skills in the Workplace

Learning Outcomes Contents Learning Resources

LO 1: Apply entrepreneurial • Workplace best • Headstart Program:
workplace best practices practices, policies and DOMESTIC WORK NC II
criteria • CBLM, 21st Century Module
• Resource utilization
• Ways in fostering
entrepreneurial attitudes:
- Patience
- Honesty
- Quality-
consciousness
- Safety-consciousness
- Resourcefulness
• Communication skills
Complying with quality
procedures
LO 2: Communicate • Workplace best • Headstart Program:
entrepreneurial workplace practices, policies and DOMESTIC WORK NC II
best practices criteria • CBLM, 21st Century Module
• Resource utilization
• Ways in fostering
entrepreneurial attitudes:
- Patience
- Honesty
- Quality-
consciousness
- Safety-consciousness
- Resourcefulness
• Communication skills
• Complying with
quality procedures
Following workplace
communication protocol
LO 3: Implement cost- • Optimization of • Headstart Program:
effective operations workplace resources DOMESTIC WORK NC II
• 5S procedures • CBLM, 21st Century Module
and concepts
• Criteria for
cost-
effectiveness
• Workplace productivity
• Impact of
entrepreneurial mindset
to workplace productivity
• Ways in fostering
entrepreneurial attitudes:
- Quality-
consciousness
- Safety-consciousness
• Implementing
 preservation and
optimizing workplace
resources
• Observing judicious use
of workplace tools,
equipment and
materials
• Making constructive
contributions to
office operations
Sustaining ability to work
within allotted time and
finances
 TRAINING PLAN
Course: DOMESTIC WORK NC II

Unit of Competency: MAINTAIN AN EFFECTIVE RELATIONSHIP WITH

CLIENT/CUSTOMER
Module Title: MAINTAINING AN EFFECTIVE RELATIONSHIP WITH
CLIENT/CUSTOMER
bpp Contents Learning Resources
LO1: Maintain a Personal Presence • Headstart
professional image. Program:
Employer Standards DOMESTIC
WORK NC II
• CBLM, 21st Century
Module

LO2: Meet client Client Requirements • Head start

requirements Program: DOM
Assessment instructions WORKS NC II)
Headstart Program:
DOMESTIC WORK NC II
Clients’ needs and CBLM, 21st Century
requirements Module
LO3 Perform after-care Customer service skills • Headstart Program:
activities DOMESTIC WORK
Telephone etiquette NC II
• CBLM, 21st Century
Module

Learning Outcomes Contents Learning Resources

LO4: Establish Effect on customer • Headstart
professional satisfaction Program:
relationship with the DOMESTIC
client.. Type of Clients WORK NC II
• CBLM, 21st
Century
Module
 • CBLM / Module

LO5: Manage client Causes of • Headstart Program:

interactions. client/customer DOMESTIC
dissatisfaction WORK NC II
• CBLM, 21st Century
Module
Reporting
procedures

LO6: Provide effective Common industry and • Headstart

responses to client company services, Program:
enquiries problems and solutions DOMESTIC
WORK NC II
Effective • CBLM, 21st Century
communication Module
techniques
 TRAINING PLAN
Course: DOMESTIC WORK NC II

Unit of Competency: MANAGE OWN PERFORMANCE

Module Title: MANAGING OWN PERFORMANCE

Learning Outcomes Contents Learning Resources

LO1: Plan for Tasks Head start Program: DOM
completion of own May be identified WORKS NC II)
workload through: Headstart Program:
-Assignment Instructions DOMESTIC WORK NC II
-Verbal Instructions by • CBLM, 21st Century
-Senior Staff/household Module
members
Policy Documents
Duty Statements
Self-Assessment
May be:
Daily tasks
Weekly tasks
Regularly or
Irregularly occurring
tasks

LO2: Maintain quality of Performance Standard • Head start Program:

performance DOM WORKS NC II)
Headstart Program:
DOMESTIC WORK NC II
CBLM, 21st Century
Module

Assessment Instruments,
including personal planner
and assessment record book
• CBLM / Module
LO3: Build credibility Possible causes of Head start Program: (DOM
with customers/ clients client/ customer WORK NC II)
dissatisfaction The following resources
should be provided:
-Assessment
Centers/Venues
-Accredited Assessors
-Modes of Assessment
-Evaluation Reports
-Access to relevant
venue, equipment and
materials
-Assignment Instructions
-Logbooks
-Operational
manuals and
makers’/
customers’
instructions
Assessment Instruments,
including personal planner
and assessment record book
• CBLM / Module
 TRAINING PLAN
Course: DOMESTIC WORK NC II

Unit of Competency: CLEAN LIVING ROOM, DINING ROOM, BEDROOM, BATHROOM

AND KITCHEN
Module Title: CLEANING LIVING ROOM, DINING ROOM, BEDROOM, BATHROOM
AND KITCHEN
Learning Outcomes Contents Learning Resources
LO1: Clean surfaces Removal/cleaning Head start Program: (DOM WORK NC
and floors equipment, supplies, II)
materials The following resources should be
provided may include:
Floor types and surface Brooms
textures Dust Pan and Brush
Cleaning Implements
Cleaning, Polishing Vacuum Cleaner
Sweeping and Floor Carpet
Maintenance Water Hoses
Procedures Bucket
Bed
Dining Table
Water Pitcher
Table Cloth
Flowers
Bed Cover
Spoon
Fork
Knife
Plate
Wine Glass
Serving Utensils
Table Napkin
Paper Towel
Flower Vase
Drinking Water
Serving Tray
Soiled Table
Cleaning Detergent
Liquid Detergent
Cleaning Solution
Scrubbing Foam
Flat Sheets
Fitted Sheet

Pillow Pillow Case

Bed Mattress
Dish Pan Dish Sponge/Dish Cloth
Pan with hot water
Rolled Newspaper
Cleaning Rag
Wax Paper/Aluminum Foil
 Talcum Powder
Bowl Cleaner
Toilet Disinfectant
Acid Cleaner
Cup
Soup Plate
Soup Bowl
• CBLM / Module

LO2: Clean furnishing Furnishings and fixtures Head start Program: (DOM WORK NC
and fixtures II)
Procedures in cleaning,
The following resources should be
arranging furniture
provided may include
Types and uses of Desks
cleaning agents Tables
, Chairs
Computers
Filing Cabinets
Clocks
Stoves
Lamps
Railing
Window Sills
Skirting
-Copies of Relevant
Standards,Training Books
-Assessment Planning
Guides
-Accident Report Forms
-Job Speci 昀椀 cations
and Reporting Forms
-Access to a Suitable Venue
Manufacturer/Enterprise
Product Speci 昀椀 cations
A range of equipment, including -
personal protective equipment
• CBLM / Module
LO3: Make up beds and Types/Classifications of Head start Program: (DOM WORK NC
cots Beds II)
Styles and The following resources should be
arrangements of beds provided may include
and accessories -Copies of Relevant
Standards, Training Books
Procedures in Bed -Assessment Planning
Making Guides
-Accident Report Forms
Principles of bed -Job Speci 昀椀 cations
designs and and Reporting Forms
arrangements -Access to a Suitable Venue
Manufacturer/Enterprise
Product Speci 昀椀 cations
A range of equipment, including -
personal protective equipment
• CBLM / Module
LO4: Clean bathrooms Procedures and safety
 in cleaning ceiling Head start Program: (DOM WORK NC
II)
The following resources should be
Types of cleaning provided:
reagents for bathroom -Copies of Relevant
Standards, Training Books
-Assessment Planning
Bathroom supplies Guides
-Accident Report Forms
-Job Speci 昀椀 cations
Measurements of and Reporting Forms
chemicals/solutions -Access to a Suitable Venue
formulations Manufacturer/Enterprise
Product Speci 昀椀 cations
-A range of equipment, including -
personal protective equipment
-Bathroom Supplies Accessories
• CBLM / Module
LO5: Sanitize rooms. Sanitizing agents Head start Program: (DOM WORK NC
II)
The following resources should be
provided:
-Copies of Relevant
Standards, Training Books
-Assessment Planning
Guides
-Accident Report Forms
-Job Speci 昀椀 cations
and Reporting Forms
-Access to a Suitable Venue
Manufacturer/Enterprise
Product Speci 昀椀 cations
A range of equipment, including -
personal protective equipment
- Sanitizing Agents
May include:
Solvent Spray
Anti-Static Solution
Anti-Static Spray

• CBLM / Module

LO6: Maintain clean Equipment Operation Head start Program: (DOM WORK NC
room environment. and Cleaning II)
The following resources should be
Types of Cleaning provided:
Equipment and -Copies of Relevant
Maintenance Standards, Training Books
Procedures -Assessment Planning
Guides
-Accident Report Forms
-Job Speci 昀椀 cations
and Reporting Forms
-Access to a Suitable Venue
Manufacturer/Enterprise
 Product Speci 昀椀 cations
-A range of equipment, including -
personal protective equipment
-Bathroom Supplies Accessories
Cleaning Detergent
Liquid Detergent
Cleaning Solution
Scrubbing Foam
May include: linen
Napkins
Tablecloths
Serving Cloths
Tea Towels
Clothing
Cleaning Cloths
Flat Sheets
Fitted Sheet
Pillow
Pillow Case
• CBLM / Module
LO7: Clean kitchen. Kitchen appliances Head start Program: (DOM WORK NC
II)
The following resources should be
Kitchen Supplies provided:
-Copies of Relevant
Standards, Training Books
-Assessment Planning
Guides
-Accident Report Forms
-Job Speci 昀椀 cations
and Reporting Forms
-Access to a Suitable Venue
Manufacturer/Enterprise
Product Speci 昀椀 cations
Brooms
Dust Pan and Brush
Cleaning Implements
Vacuum Cleaner

-A range of equipment, including -

personal protective equipment
Kitchen Supplies and Materials:
All-Purpose Detergent
All-Purpose Soap
Coffee, Tea, Cream
Condiments
Disinfectants
Drain Solvent
Food Items (dairy, vegetable,
bread, meat and fruits)
Garbage Bag
 • Head start Program: DOM WORKS NC
II)
Headstart Program: DOMESTIC WORK NC II
• CBLM, 21st Century Module CBLM /
Module

Course: DOMESTIC WORK NC II

Unit of Competency: WASH AND IRON CLOTHES, LINEN AND FABRIC

Module Title: WASHING AND IRONING CLOTHES, LINEN AND FABRIC

Learning Outcomes Contents Learning Resources

LO1: Check and sort -Language Label Head start Program: DOM
clothes, linen and (Fabric and Garments WORKS NC II)
fabric Labels) Headstart Program:
Types of Fabrics DOMESTIC WORK NC II
Cotton
Lenin • CBLM, 21st Century
Tencel Module
Acetate
Silk
Blend

Procedures in Sorting
Hygiene, Health and Safety
issues Specific to Laundry
Operations
LO2: Remove stains Types/Uses and handling Head start Program: DOM
of Laundry Chemicals WORKS NC II)
Headstart Program:
Principles and DOMESTIC WORK NC II
Procedures in
Removing Stains • CBLM, 21st Century
Module
Types of stain removing
agents

Sources of stains how

chemical reacts on stains

Chemical
reactions on fabrics
LO3: Prepare washing Laundry Area • Head start Program: DOM
equipment and WORKS NC II)
supplies Laundry supplies and Headstart Program:
materials DOMESTIC WORK NC II
CBLM, 21st
Century Module

should be
LO4: Perform laundry. Labeling codes Head start Program: (DOM
WORK NC II)
Laundry equipment
The following resources
should be provided:
-Facilities, equipment, supplies
and materials relevant to the
unit of competency

• CBLM / Module

LO5: Dry clothes, linen Types of drying Head start Program: (DOM
and fabric machines WORK NC II)

Procedures in drying The following resources

clothes, linen and fabric on should be provided:
dryers -Facilities, equipment, supplies
and materials relevant to the
unit of competency

• CBLM / Module

LO6: Iron clothes, Ironing equipment and Head start Program: (DOM
linen and fabric. materials WORK NC II)

The following resources

should be provided:
-Facilities, equipment, supplies
and materials relevant to the
unit of competency

• CBLM / Module
Course: DOMESTIC WORK NC II

Unit of Competency: PREPARE HOT AND COLD MEALS

Module Title: PREPARING HOT AND COLD MEALS

Learning Outcomes Contents Learning Resources

LO1: Prepare Ingredients and Recipes Head start Program: (DOM
ingredients according WORK NC II)
to recipes Mise en place
The following resources
Food theory should be provided:
Personal Hygiene Facilities, equipment, supplies
and materials relevant to the
unit of competency

CBLM / Module
LO2: Cook meals and Soup Head start Program: (DOM
dishes according to WORK NC II)
recipes
Culinary methods The following resources
should be provided:

Facilities, equipment, supplies

and materials relevant to the
unit of competency

CBLM / Module
LO3: Present cooked Methods of Cooking Head start Program: (DOM
dishes. WORK NC II)
Meat Dishes
Preparation The following resources
-Poultry Dishes should be provided:
Preparation
-Fish Dishes Facilities, equipment, supplies
Preparation and materials relevant to the
-Seafood Dishes unit of competency
Preparation
-Vegetable Dishes CBLM / Module
Preparation
LO4: Prepare sauces, Methods of preparing Head start Program: (DOM
dressings and -Sauces WORK NC II)
garnishes -Garnishes
-Hot and cold dressing The following resources
Types of Sauces should be provided:
-Ingredients and recipes Facilities, equipment, supplies
and materials relevant to the
Methods of unit of competency
Cooking
CBLM / Module
Proper Storage of Sauce
LO5: Prepare Kinds and Head start Program: (DOM
appetizers. preparation of WORK NC II)
-D’oeuvres
-Canape’s The following resources
-Finger Foods should be provided:

Kinds of Appetizer Facilities, equipment, supplies

and materials relevant to the
unit of competency

CBLM / Module
LO6: Prepare Preparation of Desserts Head start Program: (DOM
desserts and salads. and Salads WORK NC II)

Kinds of Dessert’s The following resources

-Sherbet’s, ices and ice should be provided:
cream
-Fruit desserts Facilities, equipment, supplies
-Pastry desserts and materials relevant to the
-Mousse unit of competency
Kinds of Salad’s
-Cold salads CBLM / Module
-Molded salads
LO7: Prepare sandwiches Types of Sandwiches Head start Program: (DOM
WORK NC II)
Procedures in Preparing
Sandwiches The following resources
should be provided:

Facilities, equipment, supplies

and materials relevant to the
unit of competency

CBLM / Module
LO8: Store excess food Food storage Head start Program: (DOM
and ingredients WORK NC II)
Methods of storing food
and ingredients The following resources
should be provided:
Conversion of unconsumed
food into new dishes Facilities, equipment, supplies
and materials relevant to the
unit of competency

CBLM / Module
LO9: Convert Food storage Head start Program: (DOM
unconsumed cooked WORK NC II)
food Methods of storing food
and ingredients The following resources
should be provided:
Conversion of unconsumed
food into new dishes Facilities, equipment, supplies
and materials relevant to the
unit of competency

CBLM / Module