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Pratik R
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Even before the pandemic upended our world, eCommerce was a booming industry. As of today,
it has made considerable progress - with online shopping becoming second skin to us due to
extended lockdowns and increased social distancing.
Even when things are more or less back to normal, eCommerce is well on its way to redefining
the shopping experience by providing convenience and accessibility. Consumers can buy what
they want from across the globe with just a click. That is how great eCommerce is!
On top of that, retail eCommerce sales across the globe are forecasted to reach $7.4 trillion by
2025. Out of this, mobile commerce sales are expected to reach $728.28 billion in the US alone.
These figures show now is the right time to plan your eCommerce business strategy.
There is demand across all sectors - be it healthcare, oil and gas, automotive, manufacturing,
technology, fintech, or hospitality. Even shopping for crop seeds is not an outrageous thought
anymore. It is happening now!
So, if you have decided to start your own eCommerce business, that is great! The process
begins with you identifying the suitable eCommerce business model for your business and
finding ways to monetize it efficiently and effectively.
In this article, we will understand the different types of eCommerce websites suitable for
different business models:
The B2B eCommerce market is a well-structured platform where businesses sell products to
other companies. The types of goods offered help companies enhance their performance and
customer experience.
These products usually make life easier for their employees. Enterprise software such as
Salesforce, HubSpot, and SurveyMonkey are good examples of B2B platforms.
Regarding eCommerce, ACME, a major tare and packaging provider, Firerock, a supplier for
construction materials, and Blake, a postal packaging service provider, are solid examples.
2. Business-to-Consumer (B2C)
The B2C eCommerce model involves a company selling its products directly to consumers. The
end-users of the items can place an order online - via a desktop or through a mobile device.
These online retailers have become an integral part of the shopping experience and have helped
many businesses (such as the local groceries) sail through the pandemic. B2C eCommerce
companies allow consumers to buy things from any corner of this world with just a few clicks.
The top B2C eCommerce companies are giants such as Amazon, eBay, and Alibaba, where
multiple sellers come together with their products. However, others have both a website and a
physical location. These include popular retailers like H&M, Nike, and Nordstrom.
3. Consumer-to-Consumer (C2C)
The business model of a consumer-to-consumer transaction is when the original buyer can then
sell their product or service to another person. The consumer may use a platform like Amazon,
Etsy, or eBay to sell products to another consumer. Consumers can run a C2C business via their
website using online eCommerce site builders such as Shopify and WordPress.
4. Consumer-to-Business (C2B)
Another type of eCommerce business model is C2B, where consumers sell their products or
services to other businesses directly. This is where the tables turn.
You could have anyone, say, a business consultant, freelance graphic designer, content creator,
or a social media influencer selling their services online - via social media channels. Or, they
could also go for eCommerce website development and create a site on their own.
Websites such as freelancer.in, Fiverr and Upwork are some excellent examples. These platforms
empower consumers to engage businesses through the use of their expertise.
A single brand website could refer to a personal or business website that sells products or
services provided only by one company or person.
This might seem like the most common type of web design for new eCommerce stores - wherein
there is little scope for joining hands with our vendors. Such a site has a distinct look and feel of
a brand that reflects its personality.
This would be the first website that most companies create to establish their online presence
among the intended audience. It comes with beginner-friendly features such as customer reviews
or product tags, with detailed descriptions of each item.
The next type of eCommerce website you might see is suitable for online retailers. These e-stores
are larger in size, and they typically sell another brand's products.
These websites have expansive customer bases and sell goods from multiple vendors, often due
to their ability to offer lower product prices than most brick-and-mortar locations. For example, a
brand might have its own website while also selling through an online retailer.
They may even offer a discount considering the high sales volume through the online retailer.
These websites are equipped with a built-in filter to help you find products according to rates,
popularity, and brands. Allbirds, Misguided, and Zappos are fantastic examples in this case.
3. Affiliate websites
Another way to make money with an eCommerce business is by setting up an affiliate site. With
this, you can promote other brands' products and get paid for them through commission or flat
fees, depending on their affiliate program.
If you build a website and attract many engaged followers, setting up an affiliate site can be an
effective way to generate revenue repeatedly.
4. Marketplaces
Marketplace websites offer an incredible and lucrative way for you to make your products more
accessible and profitable. They allow individual entrepreneurs the opportunity to list their goods
for sale on an online platform.
Marketplaces provide customers access to historically high-demand items and new creative items
from multiple vendors in different niches.
This eCommerce business model helps increase brand awareness among the target audience.
Think "marketplace," and it is hard not to think of Amazon, Etsy, or Alibaba first that have,
with time, become famous for online shopping.
These multi-vendor sites offer products from a wide variety of domains. Companies with unique
products or services can set up a niche online marketplace where their customers can shop
conveniently and hassle-free!
Ecommerce offers many opportunities to grow for companies that want to use the internet for
exporting their products. Following a few steps are necessary to enrich your company's website
with eCommerce capabilities.
Most marketing executives in US firms are aware of the characteristics that make a website
eCommerce compatible. They are:
5. Transactional sites
Such sites act as electronic storefronts or digital stores for brick-and-mortar retailers. Catalog
businesses such as Walmart or certain automotive manufacturers can use these stores as online
showrooms to display and sell their products online. This type of website can either be hosted or
on-premise. A transactional website:
These eCommerce websites work as brochures to promote corporate awareness and generate
sales through information sharing. They provide information on products or services along with
the seller's contact details.
Static content websites suit companies with products or services that cannot be sold online, like a
car dealership. Customers who wish to purchase their offerings can go through the details online.
The content on these websites must be strategically planned and written as it acts as
advertisements to generate sales.
A brochure-like feature allows website visitors to access the information right away without
requiring any software system, which makes maintenance of such sites much easier.
Static content sites are often cheaper than other traditional websites as they do not require to be
constantly updated with new information about product features.
Besides, some websites like that of authorized dealers of Honda America include an online
shopping feature that allows customers to compare rates between competing vendors. The type
of experience you plan to give your intended audience drives the design of such a site.
7. Auction websites
These are typically platforms that bring buyers and sellers together to facilitate transactions.
Sellers can efficiently find customers by participating in an online marketplace. They save the
cost and effort of building a transactional website and use the prebuilt auctioning or eCommerce
software instead.
Online marketplaces perform efficiently, whether the product is local or international. Several
examples of these websites include eBay for auctions, Etsy as an online art gallery and handicraft
store, Amazon for retailers, and Alibaba for wholesalers.
These websites manage the end-to-end transaction process - from ordering, shipping, payment
gateways, and order fulfillment, allowing the sellers to sell and buyers to buy easily.