Falconide API Guide Version 2.3
Falconide API Guide Version 2.3
Falconide API Guide Version 2.3
Version 2.3
Falconide API Guide Version 2.1
Contents
Overview ................................................................................................................................................................................................................................................................ 3
1.1 Falconide API ............................................................................................................................................................................................................................................... 3
2. Get started with Falconide API .......................................................................................................................................................................................................................... 3
2. 1. API Structure.............................................................................................................................................................................................................................................. 3
2.2 Syntax for an API call ................................................................................................................................................................................................................................... 4
3. Falconide API Library .......................................................................................................................................................................................................................................... 4
4. Sending Emails ................................................................................................................................................................................................................................................... 5
5. Template .......................................................................................................................................................................................................................................................... 11
6. Domain ............................................................................................................................................................................................................................................................. 16
7. Job .................................................................................................................................................................................................................................................................... 21
8. Report .............................................................................................................................................................................................................................................................. 27
9. Error Codes....................................................................................................................................................................................................................................................... 33
10. Support........................................................................................................................................................................................................................................................... 34
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Overview
Falconide is an SMTP relay service that delivers highly personalised transactional emails to the inbox within seconds of your customer’s transaction. Falconide helps you
focus on your business without the cost and complexity of owning and maintaining an email infrastructure. It manages all the technicalities like scaling the infrastructure,
ISP outreach, reputation monitoring, whitelist services and real-time analytics. Falconide offers world class deliverability expertise to ensure that your emails get delivered
on time and into the inbox.
Falconide APIs support JSON for all modules, and REST format (for some modules).
2. 1. API Structure
Each API Call consist of three parts:
1. API URL
2. API Key : You can obtain the unique API key from your Falconide panel, at Settings -> API.
3. Input Data: comprise raw parameters like email, templateid, fromname, subject, etc.
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Here is the list of APIs offered by Falconide. These are explained in detail later in the document.
1. Sending Emails
2. Templates: Add, Edit, Preview
3. Domain : Add domain, Whitelist and Blacklist emails IDs and domains
4. Jobs: View status, Update, Delete
5. Reports
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4. Sending Emails
Falconide can receive emails through SMTP and HTTP as well. After processing the email, it sends the email to the target server via Internet through SMTP only.
SMTP is a standard protocol, relatively simpler to implement, and it sends one email per API call.
HTTP API is custom-developed by Falconide, is more sophisticated, and can send up to 1000 emails per API call.
You can use the HTTP API in cases where the same email needs to be sent to multiple recipients.
If you wish to send the same content to multiple recipients, you can use a single API. One API call can suffice for multiple email addresses, helping in significant saving of
bandwidth costs.
SMTP API allows you to deliver custom handling instructions for email. You can categorize your emails with tags like Sign up, Confirmation emails, etc. to get
detailed statistics on each tag. You can tag the emails by inserting X-TAGS in the header of the message.
You can also track each message with an Identifier. Pass the required tracking data under the X-APIHEADER. The X-APIHEADER header is a JSON-encoded
associative array.
Here is a sample:
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SMTP is a fast way to get started since it requires very few changes.
a. Change your SMTP user name and password as per the credentials provided to you.
b. Set the server host name to smtp.Falconide.com.
c. Use port number 25, 587, or 465 for sending emails over SSL connections.
a. JSON API
Input Parameters
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X-APIHEADER No string Array of user-defined unique identifier for each recipients email addresses. The length of X-
APIHEADER cannot be more than 255 characters.
X-APIHEADER_CC No string Array of user-defined unique identifier for each recipients email addresses which were added under
recipients_cc as CC. The length of X-APIHEADER_CC cannot be more than 255 characters.
tags No string This can be used to tag/label each emails, in order to categorize for reports and other purposes. Use
comma to separate multiple values.
Notes:
Response parameters
Parameter Description
message On Success : Success , On Failure : Error
errorcode specifies error code
errormessage indicates error message
Input:
Host: http://api.falconide.com
Content-Type: application/json
POST /api/web.send.json HTTP/1.1
{
"api_key":"yourapikey",
"email_details":{
"fromname":"sender name",
"subject":"test email subject",
"from":"[email protected]",
"replytoid": "[email protected]",
"content":"<p>Hi [%NAME%], This is a test email sent using Falconide JSON/Email API</p>"
},
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"tags": "AccountDeactivation, Verification",
"X-APIHEADER": ["ID3","ID2"],
"X-APIHEADER_CC": ["ID6","ID7"],
"settings":{
"footer":"1",
"clicktrack":"1",
"opentrack":"1",
"unsubscribe":"1",
"bcc":"[email protected]",
"attachmentID":"1,3,4",
"template":"101",
},
"recipients":["[email protected]","[email protected]"],
"recipients_cc":["[email protected]","[email protected]"],
"attributes":{
"NAME":["NameOfFirstRecipient","NameOfSecondRecipient"],
"AGE":["20","30"]
},
"files": {
"attachment_example1.txt": "VGhpcyBpcyB0aGUgY29udGVudCBvZiBhIHRlc3QgZmlsZS4K",
"attachment_example2.txt": "VGhpcyBpcyB0aGUgY29udGVudCBvZiBhIHRlc3QgZmlsZSAyLgo="
}
}
Output:
On Success -
On Failure -
{"message":"ERROR","errorcode": "102" ,"errormessage":"InvalID API key used in API call.Hence authentication failed."}
Input:
http://api.falconide.com/falconapi/web.send.json?data=
{"api_key": "49fbb3455c086argcf9ssse739a1755a","email_details": {"fromname": "Testing Falconide","subject": "Welcome to our falconide product","from":
"[email protected]","content": "This is test mail"},"recipients": ["[email protected]"],"X-APIHEADER": ["ACC123", "SE2532"]}
Output:
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{"message":"SUCCESS","errorcode": "0" ,"errormessage":""}
b. REST
Input Parameters
Parameter Description
message On Success : Success , On Failure : Error
errorcode specifies error code
errormessage indicates error message
REST API Call Format
Input:
HTTP/1.1
Content-Type: application/json
GET http://api.falconide.com/api/web.send.rest?
api_key=yoursecretkey
&subject=yourtestsubject
&fromname=yourfromname
&[email protected]
&[email protected]
&X-APIHEADER=ACC123,SE2532
&X-APIHEADER_CC=ID1,ID2
&tags=AccountDeactivation,Verification
&content=YourEmailContent
&[email protected],[email protected]
&[email protected],[email protected]
&footer=1
&template=123
&[email protected]
&attachmentID=1,2
&clicktrack=1
&ATT_NAME=NameOfRecipient1,NameOfRecipient2
&ATT_AGE=12,25
Output:
Input
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http://api.falconide.com/falconapi/web.send.rest?
api_key=6301eb4f3asde6dader334ad15fd1ase
&opentrack=1
&clicktrack=1
&content=%22This%20is%20test%20mail%22
&subject=TestingAPI
&fromname=Test
&[email protected]
&[email protected]
&X-APIHEADER=1234
Output
5. Template
This module enables you to create and manage your email templates. You can: Add, Edit, and Preview templates.
a. Add Template
This API enables you to add email templates.
JSON API
Input parameters
Parameter Description
message On Success : Success , On Failure : Error
errorcode specifies error code
errormessage indicates error message
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JSON API Call Format
Input:
http://admin.falconide.com/falconapi/manage.falconide?data=
{
"api_key":"<api_key>",
"type" : "templateadd",
"templatename" : "<sample_template_name>",
"content" : "<template_content>"
}
Output:
On Success -
{
"status": "success",
"templateid": "1922",
"message": "Data added successfully in Falconide."
}
On Failure -
{
"status": "error",
"message": "error adding template" // If Template name already exists
}
http://admin.falconide.com/falconapi/manage.falconide?data=
{
"api_key":"43dd4743ad54brtadw13rad45667",
"type" : "templateadd",
"templatename" : "Sample Template",
"content" : "This is a sample template"
}
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b. Edit Template
This API enables you to edit the templates.
JSON API
Input parameters
Parameter Description
message On Success : Success , On Failure : Error
errorcode specifies error code
errormessage indicates error message
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Input:
http://admin.falconide.com/falconapi/manage.falconide?data=
{
"api_key":"<api_key>",
"type" : "templateadd",
"templatename" : "<sample_template_name>",
"content" : "<template_content>",
"templateid" : "<template_id>"
Output:
On Success -
{
"status": "success",
"message": "Data updated successfully in Falconide."
}
On Failure -
{
“status": "error",
"message": "error adding template //If Template id or Template name is missing
}
http://admin.falconide.com/falconapi/manage.falconide?data=
{
"api_key":"43dd4743ad54brtadw13rad45667",
"type" : "templateadd",
"templatename" : "This is a sample",
"content" : "The sample has been edited",
"templateid" : "3771"
}
c. Preview Template
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This API enables you to preview the templates.
JSON API
Input parameters
Response parameters
Parameter Description
message On Success : Success , On Failure : Error
errorcode specifies error code
errormessage indicates error message
Input:
http://admin.falconide.com/falconapi/manage.falconide?data=
{
api_key:<api_key>,
type:<templatedownload>,
templateid:<template_id>
}
Output:
On Success -
{
“status": "error",
"message": "No template found for you" //Invalid Template id
}
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On Failure -
{
“status": "error",
"message": "Missing template id"
http://admin.falconide.com/falconapi/manage.falconide?data=
{
"api_key": "43dd4743ad54brtadw13rad45667",
"type": "templatedownload",
"templateid": “1923”
}
6. Domain
Using the APIs in this section, you can Add a domain, Whitelist or Blacklist existing domains and email IDs.
a. Add Domain
This API module enables you to add domains which can be used for sending emails.
JSON API
Input Parameters
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Response parameters
Input:
http://admin.falconide.com/falconapi/manage.falconide?data=
{
"api_key":"<api_key>",
"type" : "domadd",
"domainname" : "<sample_domain>"
}
Output:
On Success -
{
"status": "success",
"message": "Data updated successfully in Falconide."
}
On Failure -
{
"status": "error", // domain already exists
"message": "Domain is already in use"
}
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Input:
http://admin.falconide.com/falconapi/manage.falconide?data=
{"api_key":"49fbb3455c086argcf9ssse739a1755a",
"type" : "domadd",
"domainname" : "m3m.in"}
Output:
b. Whitelist Domain
This API is to whitelist previously blacklisted domains.
Input:
http://admin.falconide.com/falconapi/manage.falconide?
data=
{“api_key” : “<api key>”,
“type” : “domainwhitelist”,
“emaildomain” : “<domain to be whitelisted>” }
Output:
On Success -
On Failure -
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http://admin.falconide.com/falconapi/manage.falconide?
data=
{"api_key" : "43dd4743ad54b20sdsfa44545676554",
"type" : "domainwhitelist",
"emaildomain" : "nstest.in" }
c. Blacklist Domain
This API is to blacklist domains.
http://admin.falconide.com/falconapi/manage.falconide?
data=
{“api_key” : “<api key>”,
“type” : “domainblacklist”,
“emaildomain” : “<domain to be blacklisted>” }
Output
On Success -
On Failure -
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Sample JSON API Call
http://admin.falconide.com/falconapi/manage.falconide?
data=
{"api_key" : "43dd4743ad54b20eb446b060289df555",
"type" : "domainblacklist",
"emaildomain" : " nstest.in " }
d. Whitelist Email ID
This API is to whitelist previously blacklisted email IDs.
http://admin.falconide.com/falconapi/manage.falconide
data=
{'api_key' :<api key>,
'type' : 'emailwhitelist',
'email' : ‘<email ID to be whitelisted>' }
http://admin.falconide.com/falconapi/manage.falconide?
data=
{"api_key" : "43dd4743ad54b20eb446b560289df555",
"type" : "emailwhitelist",
"email" : "[email protected]" }
e. Blacklist Email ID
This API enables you to blacklist email IDs.
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JSON API Call Format
http://admin.falconide.com/falconapi/manage.falconide?
data=
{“api_key” : “<api key>”,
“type” : “emailblacklist”,
“email” : “<email ID to be blacklisted>” }
http://admin.falconide.com/falconapi/manage.falconide?
data=
{“api_key” : “43dd4743ad54b20eb446b060289df555”,
“type” : “emailblacklist”,
“email” : “[email protected]” }
7. Job
a. View Status
You can view the status of a particular job ID.
Input Parameters
Response Parameters
Parameter Description
JOBID Job id requested
Status Status of the job.
Entered Date when the job was added.
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XML format
Input
http://app.falconide.com/falconapi/index.php?type=job&activity=Status&calltype=xml&data=
<DATASET>
<CONSTANT>
<ApiKey>Value</ApiKey>
</CONSTANT>
<INPUT>
<JOBID>Value</JOBID>
</INPUT>
</DATASET>
Output
<DATASET>
<TYPE>success</TYPE>
<OUTPUT>
<JOBID>Value</JOBID>
<Status>Value</Status>
<Entered>Value</Entered>
</OUTPUT>
</DATASET>
Sample XML Call
http://app.falconide.com/falconapi/index.php?type=job&activity=Status&calltype=xml&data=
<DATASET>
<CONSTANT>
<ApiKey>6301eb4f3ab96d9a5b21565af154d1dd</ApiKey>
</CONSTANT>
<INPUT>
<JOBID>1</JOBID>
</INPUT>
</DATASET>
JSON format
http://app.falconide.com/falconapi/index.php?type=job&activity=Status&calltype=json&data=
{
"CONSTANT": {
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"ApiKey":"<Api_key>"
},
"INPUT": {
"JOBID":"<jobid>"
}
}
http://app.falconide.com/falconapi/index.php?type=job&activity=Status&calltype=json&data=
{
"CONSTANT": {
"ApiKey":"6301eb4f3ab96d9a5b21565af154d1dd"
},
"INPUT": {
"JOBID":"2659"
}
}
b. Update
This API enables you to update an existing job.
Input parameters
NotifyEmail Yes string Specify the email address to which you want to receive the notification of the job status. You can
provide multiple email addresses, separated by commas
CallbackUrl Yes string Specify the URL to which output is to be posted.
Response Parameters
Parameter Description
JOBID Job id requested
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XML Format
Input
http://app.falconide.com/falconapi/index.php?type=job&activity=Update&calltype=xml&data=
<DATASET>
<CONSTANT>
<ApiKey>Value</ApiKey>
</CONSTANT>
<INPUT>
<JOBID>Value</JOBID>
<NotifyEmail>Value</NotifyEmail>
<CallbackUrl>Value</CallbackUrl>
</INPUT>
</DATASET>
Output
<DATASET>
<TYPE>success</TYPE>
<OUTPUT>
<JOBID>Value updated.</JOBID>
</OUTPUT>
</DATASET>
http://app.falconide.com/falconapi/index.php?type=job&activity=Update&calltype=xml&data=
<DATASET>
<CONSTANT>
<ApiKey>6301eb4f3ab96d9a5b21565af154d1dd</ApiKey>
</CONSTANT>
<INPUT>
<JOBID>1</JOBID>
<NotifyEmail>[email protected]</NotifyEmail>
<CallbackUrl>http://xyz.com/test.php</CallbackUrl>
</INPUT>
</DATASET>
http://app.falconide.com/falconapi/index.php?type=job&activity=Update&calltype=json&data=
{
"CONSTANT": {
"ApiKey":"6301eb4f3ab96d9a5b21565af154d1dd"
},
"INPUT": {
"JOBID":"1",
"NotifyEmail":"[email protected]",
"CallbackUrl":"http://xyz.com/test.php"
}
}
c. Delete
This API enables you to delete the jobs. The input parameter is:
JOBID Yes string ID of the job whose details need to be removed/deleted. You can provide multiple job ids, separated by
commas.
XML format
Input
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http://app.falconide.com/falconapi/index.php?type=job&activity=Update&calltype=xml&data=
<DATASET>
<CONSTANT>
<ApiKey>Value</ApiKey>
</CONSTANT>
<INPUT>
<JOBID>Value</JOBID>
</INPUT>
</DATASET>
Output
<DATASET>
<TYPE>success</TYPE>
<OUTPUT>
<RECORD><JOBID>48</JOBID><Status>Deleted</Status></RECORD>
</OUTPUT>
</DATASET>
http://app.falconide.com/falconapi/index.php?type=job&activity=Delete&calltype=xml&data=
<DATASET>
<CONSTANT>
<ApiKey>6301eb4f3ab96d9a5b21565af154d1dd</ApiKey>
</CONSTANT>
<INPUT>
<JOBID>1</JOBID>
</INPUT>
</DATASET>
http://app.falconide.com/falconapi/index.php?type=job&activity=Update&calltype=json&data=
{
"CONSTANT": {
"ApiKey":"<api_key>"
},
"INPUT": {
"JOBID":"<job_id>"}
}
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Sample JSON API Call
http://app.falconide.com/falconapi/index.php?type=job&activity=Delete&calltype=json&data=
{
"CONSTANT": {
"ApiKey":"6301eb4f3ab96d9a5b21565af154d1dd"
},
"INPUT": {
"JOBID":"1"}
}
8. Report
This API enables you to download the report of each email transaction happening through Falconide.
Input Parameters:
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Dropped No boolean Number of mails in dropped state. The value of this parameter can be 0 or 1.
NotifyEmail Yes string Specify the email address to which the report download link has to be sent.
callbackUrl Yes string Specify the call back URL to which the downloaded report file is to be posted. The callback URL can
be either http(s) or ftp.
Note: If the parameters from Processed through Dropped are not defined, then the API call searches for all the emails sent in the specified timespan.
Response Parameters
Jobid: This tag provides the job id using which the status and other information on the job can be fetched.
<DATASET>
<CONSTANT>
<ApiKey>Value</ApiKey>
</CONSTANT>
<CRITERIA>
<StartDate>Value</StartDate>
<EndDate>Value</EndDate>
</CRITERIA>
<INPUT>
<Processed>1/0</Processed>
<Sent>1/0</Sent>
<Open>1/0</Open>
<Click>1/0</Click>
<Unsubscribe>1/0</Unsubscribe>
<Bounce>1/0</Bounce>
<SoftBounce>1/0</SoftBounce>
<HardBounce>1/0</HardBounce>
<Spam>1/0</Spam>
<Invalid>1/0</Invalid>
<Dropped>1/0</Dropped>
<NotifyEmail>Value</NotifyEmail>
<CallbackUrl>Value</CallbackUrl>
</INPUT>
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Output XML
<DATASET>
<TYPE>success</TYPE>
<RECORD>
<Jobid>Value</Jobid>
</RECORD>
< /DATASET>
http://app.falconide.com/falconapi/index.php?type=report
&activity=DownloadLog
&calltype=xml
&data=
<DATASET><CONSTANT><ApiKey>6301eb4f3ab96d9a5b215623445ada</ApiKey>
<RefIp></RefIp><RefWeb></RefWeb></CONSTANT>
<CRITERIA>
<StartDate>2014-07-25</StartDate>
<EndDate>2014-07-25</EndDate>
</CRITERIA>
<INPUT><Processed>1</Processed>
<Sent>1</Sent>
<Open>1</Open>
<Click>1</Click>
<Unsubscribe>1</Unsubscribe>
<Bounce>1</Bounce>
<SoftBounce>1</SoftBounce>
<Spam>1</Spam>
<Invalid>1</Invalid>
<Dropped>1</Dropped>
<HardBounce>1</HardBounce>
<NotifyEmail>[email protected]</NotifyEmail>
<CallbackUrl></CallbackUrl>
</INPUT>
</DATASET>
http://app.falconide.com/falconapi/index.php?
type=report&activity=DownloadLog&calltype=json&data=
{
"CONSTANT":{
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"ApiKey": "<you api key>"
},
"CRITERIA": {
"StartDate": "<start date>",
"EndDate": "<end date>"
},
"INPUT": {
"Processed": "1/0",
"Sent": "<1/0>",
"Open": "<1/0>",
"Click": "<1/0>",
"Unsubscribe": "<1/0>",
"Bounce": "<1/0>",
"SoftBounce": "<1/0>",
"HardBounce": "<1/0>",
"Spam": "<1/0>",
"Invalid": "<1/0>",
"Dropped": "<1/0>",
"NotifyEmail": "<notification email ID>"
}
}
Output JSON
{"DATASET":
{
"TYPE":"success",
"RECORD":
{
"Jobid":Value
}
}
}
http://app.falconide.com/falconapi/index.php?
type=report&activity=DownloadLog&calltype=json&data=
{
"CONSTANT":{
"ApiKey": "6301eb4f3asde6dader334ad15fd1dd"
},
"CRITERIA": {
"StartDate": "2016-08-01",
"EndDate": "2016-08-10"
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},
"INPUT": {
"Processed": "1",
"Sent": "1",
"Open": "1",
"Click": "1",
"Unsubscribe": "1",
"Bounce": "1",
"SoftBounce": "1",
"HardBounce": "1",
"Spam": "1",
"Invalid": "1",
"Dropped": "1",
"NotifyEmail": "[email protected]"
}
}
Report download is available in zip format and the job id for the report request is the report file name. The zip file comprises a CSV file with the requested data.
For example, if the job id for the report request is 4109, the zip file of the report is named as 4109.zip.
Tr- X- To Email From Email Requested Modified Date Mail Status Remarks
ID APIHEADER Address Address On Size
(KB)
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Input parameters
Input:
http://api.falconide.com/falconapi/reports.falconide?data=
{
"api_key" : "your_api_key",
"type":"tagwise",
"from":"2016-01-01",
"to":"2016-06-05"
}
Output:
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{
"tag_sumary":{"2016-07-01":{"SIGNUP_MAILER":{"adate":"2016-07-01",
"bounce":"10587",
"unique_open":"10723","unique_click":"1951",
"open":"15277","unsub":"0",
"dropped":"0","click":"2882",
"fbl_abuse":"1","tag":"SIGNUP_MAILER",
"sent":"80360","invalid":"0"},
"EORS_WISHLIST":{"adate":"2016-07-01",
"bounce":"79","unique_open":"16528",
"unique_click":"0","open":"20178",
"unsub":"60","dropped":"0",
"click":"0","fbl_abuse":"0",
"tag":"EORS_WISHLIST","sent":"421861",
"invalid":"0"},"SIGNUP_MAILER_EORS":{"adate":"2016-07-01",
"bounce":"4459","unique_open":"4483",
"unique_click":"0","open":"4853",
"unsub":"0","dropped":"0",
"click":"0","fbl_abuse":"0",
"tag":"SIGNUP_MAILER_EORS","sent":"40453",
"invalid":"0"}}},"status":"success"
}
9. Error Codes
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Falconide API Guide Version 2.1
1103 Invalid call Type specified If call type is not defined as xml or json
(JSON/XML).
1104 Invalid date format specified. If start date and end date specified is not
Required format is "Y-m-d" in required format
1105 Invalid date range specified If start date is less than end date
1106 Response parameters not specified If neither call back URL nor email-address
is specified
1107 Invalid email address specified for If email address specified for response
handling response handling is invalid
1109 Error creating job. Please try again Generic error
after some time
1111 Call back URL specified is not If call back URL is not reachable
reachable
1112 Invalid Job ID passed If job ID to be queried is invalid
1113 Cannot delete job since not in If job id to be deleted is not in queued
queued state state
10. Support
You may also submit a request online using your Falconide Account or else drop a mail to [email protected].
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