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Network Administrator

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13 views3 pages

Network Administrator

App

Uploaded by

Litzy Patt
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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BELIZE WATER SERVICES LIMITED

JOB DESCRIPTION

JOB TITLE: Network Administrator


DEPARTMENT: IT
Reports To: Chief Technology and Strategy Officer

SUMMARY
The Network Administrator ensures the proper operation of the network and related
computer equipment, so users can use them to accomplish their tasks. The goal is to
maintain network, server, and infrastructure reliability so that BWS staff can be more
productive in carrying out their duties. In addition, the Network Administrator must
comply with all BWS policies and procedures; must have good problem solving, customer
service, communication, time management, and prioritization skills and the ability to
interact successfully in a team environment.

General Technical Skills


The following are some of the skills possessed by a Network Administrator:

• Computer hardware (understanding of individual components as well as underlying


technologies)
• Operation and interaction of computer components
• Operating systems basics-DOS, Windows Server, Linux.
• Networking principles, performance and best practice.
• Networking security, firewalls and threat detection techniques.
• Diagnostic utilities and other research tools for troubleshooting and issue resolution
• Internet know-how for accessing software updates, drivers, knowledge bases, FAQs,
etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Management reserves the
right from time to time to vary the duties as assigned.

Strategy & Planning

• Collaboration with Systems and Data Administrator to ensure smooth and


reliable operation and availability of the company in-house network and
communication links for fulfilling business objectives and strategy.
• Provision of a solid, secure, reliable backbone for the company’s resources
and demand.

Problem Resolution

• Troubleshoot users' issues (problems, requests, and questions) as they


pertain to network issues or outages.
• Collect information, research solutions, and analyze possible resolutions to
issues.
• Determine severity and complexity of current issues
• Resolve problems accurately in the shortest amount of time
• Test and implement new solutions
• Evaluate resolutions for ways to prevent future problems
• Learn new hardware and software to be supported

Job Description for Network Administrator – Last Revised May 7, 2024


LAN/WAN/Telecommunications

• Manage, operate, support and maintain the infrastructure to support LAN/WAN


communication requirements.
• Plan, operate, administer, map, maintain, and manage cabling infrastructure
Perform engineering functions related to ordering, upgrading and installing network
circuits, systems and equipment.
• Plan, operate and maintain network firewall equipment and VPN access.
• Manage the installation and repairs of telecommunications equipment through liaison
with BTL.
• Monitor circuit utilization to determine appropriate sizing and port speed given the
topology of the network and usage patterns.
• Select and operate the optimum routing protocol using standardized (non-
proprietary) routing protocol.
• Tune and manage networks on an on-going basis to minimize cost
• Determine the appropriateness of equipment changes or modifications.
• Monitor Firewall logs and enforce LAN/WAN security policies.
• Submit monthly report on network outages/ system failures.

Maintenance

• Check and maintain network equipment and perform other preventative


maintenance as scheduled.
• Purchase and install hardware (network) systems as needed
• Perform network system updates

Administration

• Implement the problem and request management processes


• Schedule and prioritize issues (new or unresolved problems and request
regular tasks)
• Produce and maintain documentation of hardware, network, and problem
resolutions
• Plan for future needs of end users
• Analyze users' computing needs and recommend solutions

SUPERVISORY RESPONSIBILITIES

The Network Administrator in collaboration with the Systems and Data Administrator and Business
Information Systems Specialist can reasonably ask for assistance from the Helpdesk Technicians in
the undertaking of projects, companywide upgrades and scheduled maintenance.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are represented to the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

EDUCATION and/or EXPERIENCE


Associate Degree Ideally with Professional/ technical qualifications with minimum of 3 years related
experience in a senior technical position. Cisco certifications are desirable

Job Description for Network Administrator – Last Revised May 7, 2024


LIAISON REQUIREMENTS
To perform this job successfully, an individual must be able to communicate and liase with Senior
Management, Directors, Regulators, Vendors, Contractors, and other employees from within the
company including Managers, supervisors, cashiers and clerks. He/She must be able to impart
required BWS IT policies and procedures clearly to others.

LANGUAGE SKILLS
Ability to read, analyse and interpret IT related technical documents/journals as well documents
such as safety rules, operating and maintenance instructions and procedures manuals. He/she must
demonstrate the ability to prepare reports, procedures and correspondence, as well as the ability to
speak effectively before groups of customers or employees and to present information to senior
management, public groups, and/or boards of directors.

REASONING ABILITY
Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to
interpret an extensive variety of technical instructions in mathematical, programmatic, and
diagrammatic form. Ability to deal with abstract concepts and variables.

Applications may be submitted here: http://bit.ly/join-bws

Job Description for Network Administrator – Last Revised May 7, 2024

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