12th CS-Eng Notes 2024-25
12th CS-Eng Notes 2024-25
Dear Students!!
In this e-book of 12th class, study material of computer science
is being sent to you as per new syllabus (2024-25). You can
easily prepare your test / papers by reading these notes and
watching the video lectures given below. Following are the
links of the video lectures in blue colour. Watch these video
lectures by clicking on the relevant link of chapter to have
better understanding of various concepts.
12th Class - Monthly distribution of Computer Science Syllabus & Video Lecture Links (Pbi)
Month Chaper & Its Name Link of Video Lecture
April Chapter-1 Office Automation & Typing (Explanation) https://youtu.be/HEJpX01IwpM
Chapter-1 Office Automation & Typing (Solution) https://youtu.be/LwOpv8j92bo
May Chapter -2 Control Statements (Explanation) https://youtu.be/T6zvUn61x-k
Chapter -2 Control Statements (Solution) https://youtu.be/JXe2kGAJ7WY
July Chapter -3 Computer Networks https://youtu.be/6YULI1naDZI
Aug Chapter -4 Current Trends in Information Technology https://youtu.be/YHtjpOWi-ZY
Oct Chapter -5 Artificial Intelligence & Expert System https://youtu.be/rvn2FpS1PKQ
Nov Chapter -6 Digitialization https://youtu.be/galuEBdTkuI
Dec Chapter -7 E Governance (Part-2)
Jan Chapter -8 Image Editing & File Conversion Tools
Feb Chapter –9 Audio & Video Editing
PLEASE DO NOT FORGET TO LIKE, SHARE AND SUBSCRIBE OUR YOUTUBE CHANNEL
http://youtube.com/c/computersciencepunjab
Prepared By:
Vikas Kansal and Sukhwinder Singh
Computer Faculties, S.U.S. Govt. (G) Sen. Sec. School, Sunam Udham Singh Wala (Sangrur)
Please use the following link to download the study material/e-books/e-contents for 6th to
12th classes:
http://cspunjab.nirmancampus.co.in/study.php
Vikas Kansal (Computer Faculty, S.U.S. Govt. Girls Sen. Sec. School, Sunam Udham Singh Wala) 0|Page
12th Class Computer Science (Session 2024-25)
Chapter 1st
Office Automation and Typing
Que:1 Multiple Choice Questions:
1. _________________ is word processor software.
a. MS Window b. MS Excel c. MS PowerPoint d. MS Word
2. To check spelling and grammar _________________ key is used.
a. Ctrl+F7 b. Alt+F7 c. F7 d. Shift F7
3. _________________ option in Word changes the structure and layout of pages.
a. Format b. Print and Print Preview c. Page Setup d. Proofing
4. ______________ is an electronic spread sheet software used for automated calculations.
a. MS Window b. MS Excel c. MS PowerPoint d. MS Word
5. ______________ refers to changing the font style, size, color, bold, italic, underline and other
related parameters.
a. Formatting b. Alignment c. Proofing d. Filtering
Que:2 Fill in the Blanks:
1. _________ and ________ Functions used to find the minimum and maximum value in a range.
2. Filter option is available in ____________ tab of Excel.
3. If the cursor is placed at the end of the file, then __________ button is pressed to delete the text.
4. Two options of orientations for page setup are ________ And __________
5. _________ Symbol is used to start any formula (function) in excel calculations.
Ans: 1. MIN, MAX 2. Data 3. Backspace 4. Portrait, Landscape 5. = (Equals to)
Que:3 Write Shortcut Keys
I. For copying contents Ctrl+C
II. For Paste Ctrl+V
III. For Bold Ctrl+B
IV. For Underline Ctrl+U
V. For Center Alignment Ctrl+E
VI. For Justify Alignment Ctrl+J
VII. For Double Line Spacing Ctrl+Shift+D
VIII. For Replace Ctrl+H
IX. For Printing Ctrl+P
X. For Spelling and Grammer Check F7
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12th Class Computer Science (Session 2024-25)
getting its hard copy while Print command is used to get the hardcopy of our document by printing it
on the paper.
Print Preview
Formula
Bar
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12th Class Computer Science (Session 2024-25)
Q:2 Describe the Proofing options in MS Word?
Ans: Word can also proof read our document to highlight other possible mistakes. For example:
misplaced commas or correctly spelled words that may be used incorrectly etc can be highlighed using
Proofing option. To make word proof read our document, Click the Proofing icon at the bottom of the
document window. Following are the options that can be used for proofing:
Auto Correct: This option helps us to replace a misspelled word with the correct one
automatically during typing text.
Spelling and Grammer: MS Word also helps us to find and correct grammer and spelling
errors in our document. Word displays a red wavy line under the misspelt word while green
wavy line is used to show the gramatical error in the document. A new blue wavy line has also
been added in the new versions of word which represents the formatting inconsistency. For
checking and correcting spelling and grammer mistakes, function key F7 can be used.
Proofing
option
Q:3 Explain the Page Setup and Printing Options available in Excel.
Ans: Page Setup allows us to change the structure and layout of pages in a document. The “Page
Setup” group on the “Page Layout” tab contains buttons that allow us to make changes in the page
setup of document. Using these options, we can change the margins, page orientation (portrait or
landscape), paper size (A4, Legal, Letter) etc. We can do these operations using the Page Setup dialog
box. This dialog box can be opened by clicking on the dialog launcher icon present at the bottom-right
corner of Page Setup group.
Printing options include Print Preview and Print commands. Print preview is a feature that displays
on the screen what a hard copy would look like when printed. When we click on Print option in File
menu, it automatically shows the preview of our document. It means Print Preview option is used to
preview our document on the screen before getting its hard copy while Print command is used to get
the hardcopy of our document by printing it on the paper.
Print Preview
Print
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12th Class Computer Science (Session 2024-25)
Q:4 What are functions in Excel? Explain any two functions with example.
Ans: A function is a predefined formula that performs calculations using specific values in a
particular order. Excel includes many common functions that can be used to quickly perform
calculations, for example: SUM, AVERAGE, COUNT, MAX and MIN etc. Following is the
explanation of two functions:
MAX: This function is used to find the largest numeric value from a range of values. It ignores
empty cells, the logical values TRUE and FALSE, and text values. Example: =MAX(A1:C1)
MIN: This function is used to find the smallest numeric value from a range of values. It ignores
empty cells, the logical values TRUE and FALSE, and text values. Example: =MIN(A1:C1)
Q:5 Explain the various methods of Typing?
Ans: Typing is the process of writing or inputting text by pressing keys on a typewriter, computer
keyboard, cell phone, or calculator. Text can be in the form of letters, numbers and other symbols.
For typing on computer system, we can use the following techniques:
Touch Typing: Touch typing is a technique by which we can learn typing with all fingers, step
by step, without having to look down at the keyboard. It helps us to increase our typing speed.
Any typing-tutor software can be used for learning this technique.
Voice Typing: In this type of typing technique, speech recognition programs are used for typing
that converts spoken words into text. Voice-to-text technique was originally developed as an
assistive technology for the visually impaired or handicapped persons. For typing in punjabi
language, we usually use Lipikar punjabi app in mobiles.
Chapter 2nd
Control Statements
Q:1 Objective Type Multiple Choice Questions:
1. Which of the following statement is also called as conditional statement?
a. for b. break c. if d. while
2. switch-case is similar to ________________ statement
a. if else b. if else if c. break d. goto
3. Which statement can be used to terminate a case in the switch statement?
a. continue b. goto c. if d. break
4. Which of the following is an example of Post Test loop?
a. for b. while c. do while d. continue
5. Which of the following is not a jumping statement?
a. while b. continue c. goto d. break
Q:2 Fill in the Blanks:
1. In ____________ loops, the control conditions are tested before the body of loop
2. In ____________ loops, the control conditions are tested after the body of loop
3. ______________ statement is used to skip some statements inside the loop
4. _______________ is a multi-way conditional control statement
5. The break statement can be used to terminate a case in the _________ statement.
Ans: 1. Pre-Test 2. Post-Test 3. continue 4. Switch case 5. switch
Q:3 Write True or False
I. Writing if statement with-in another if is called Nested Loop.
II. Control statements in C programming are used for altering the normal flow of a program.
III. continue statement is sometimes desirable to skip some statements inside the loop?
IV. Looping statements provide a way to repeat commands?
Ans: I. False II. True III. True IV. True
Q:4 Short Answer Type Questions:
Q:1 Define Branching? Name its different control statements?
Ans: Those control statements which are used for decision making purpose or for making multi-way
selection in the program are called Branching Statements. These statements choose to follow one
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12th Class Computer Science (Session 2024-25)
branch or another during execution in the program. Branching statements are of the following two
types:
Conditional Control Statements (if else)
Multiway Conditional Control Statement (switch case)
Q:2 What is looping? Name three different types of looping statements?
Ans: Those control statements which are used to repeat a set of statements in the program are called
looping statements. Looping statements are also called Iterative Statements. Following three looping
statements are used in the C programming:
for loop
while loop
do while loop
Q:3 What is nested if statement? Write its syntax?
Ans: When one if statement is used within another if statement, it is
known as nested if statement. Syntax of nested if statement is shown in
the figure.
Q:4 What is if-else statement? Write a program of if-else statement?
Ans: if else statement is a branching statement. It is used for decision making purpose in the C
programs. Following program shows the usage of if else statement:
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Q:3 What is jumping statement? Explain its types?
Ans: Jumping statements in the C progamming are used to change the normal execution flow of the
program. We can transfer the exection flow from one location to some other location in the program.
Following jumping statements are used in the C programming:
goto statement: For using these statements, we have to use labels in the program. This
statement transfers the execution control at the label specified after the goto statement.
break statement: This statement is used to terminate the exection of a loop or switch statement
and transfter the execution control immediately after the loop or switch statement.
continue statement: Sometimes it is benficial to skip statements in the loop. continue statement
is used in such situtations.
Chapter 3rd
Computer Networks
Que:1 Multiple Choice Questions:
1. A computer _______________ is a set of computers that are connected together.
a. Network b. System c. Protocol d. Internet
2. A _______________ is basically a multiport repeater.
a. Hub b. Switch c. Router d. Bridge
3. A _______________ is a 2-port device.
a. Hub b. Switch c. Router d. Bridge
4. Wi-Fi stands for_______________
a. Wireless Field b. Wireless Fidelity c. Wire Fire d. Wire Fidelity
5. A _______________ is a combination of a Bridge and a Router.
a. Switch b. Bridge c. Hub d. Brouter
Que:2 Write Full Forms
1. UTP Unshielded Twisted Pair
2. FTP File Transfer Protocol
3. SMTP Simple Mail Transfer Protocol
4. POP Post Office Protocol
5. HTTP HyperText Transfer Protocol
6. MAC Media Access Control
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12th Class Computer Science (Session 2024-25)
Que:3 Fill in the blanks:
I. There are total __________ layers in the OSI Model
II. ___________layer of OSI model manges device addressing.
III. In _________ media, data is transmitted using cables.
IV. Bluetooth is an example of ____________ media.
V. In __________ communication mode, data communication is unidirectional.
Ans: I. Seven (7) II. Network III. Guided IV. Unguided V. Simplex
Que:4 Short Answer Type Questions.
Q:1 What is a Network?
Ans: Networks are the base of communication in Information Technology. A
Computer Network is a set of two or more computers which are connected with
each other using some communication media. This communication media can
be either guided or unguided. Computer networks are used to share
information, for communication or to perform some other tasks.
Q:2 Write the different types of OSI layers.
Ans: OSI stands for Open System Interconnection. ISO develops a 7 layered model for
communication between computer systems in a network. Each layer performs its designated function.
These 7 layers are:
1. Application Layer
2. Presentation Layer
3. Session Layer
4. Transport Layer
5. Network Layer
6. Data Link Layer
7. Pyhsical Layer
Q:3 What is a Bridge?
Ans: Bridge is a network device. This device is used to connect
two different ethernet networks. This device uses MAC
addresses to forward data packets in a network. It only
forwards packets from one network to another concerned
network. This device has only one input port and only one
output port. Hence this device is also called 2-port device.
Q:4 Why do we need a network?
Ans: Following are some of the important reasons why we need a network:
To Communicate information (using email, video, instant messaging).
To share different types of hardware devices (such as printers, modems, etc.).
To share files.
To share software and operating systems available on remote systems.
For network users so that they can easily access and manage information.
Q:5 What is guided media?
Ans: Guided media is a type of transmission media. Using this media, data
is transferred using cable wires. This media transfers data through a
particular fixed path. Examples of commonly used guided media are:
Twisted pair cable
Co-axial cable
Optical fiber cable
Q:6 What is un-guided media?
Ans: Unguided media is also a type of transmission media. Using this media, data is transferred
through air without using cable wires. This type of communication is often referred to as wireless
communication. In this media, data transfer can take place in any direction instead of a fixed path.
Examples of commonly used unguided media are:
Infrared Wi-Fi Microwaves
Bluetooth Radio waves Satellites
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12th Computer Science for Session:2023-24
Q:7 Define Protocol.
Ans: Network protocols are a set of rules. These rules control the exchange of information in an easy,
reliable and secure way. Any kind of data transfer over the network or the Internet is possible only
with the help of these protocols. TCP/IP, FTP, SMTP, HTTP, etc. are examples of some commonly
used network protocols.
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12th Class Computer Science (Session 2024-25)
Advantages of optical fiber:
It is suitable for industrial and noisy areas.
Its data transfer rate is very high.
It can be used to transfer data over hundreds of miles.
Disadvantages of optical fiber:
Optical fiber cables are expensive.
These wires are not easy to use.
Chapter 4th
Current Trends in Information Technology
Que1: Multiple Choice Questions
1. Information Technology (IT) is an area under which computers or other physical devices
(hardware, software) are used to create, _______, secure and exchange electronic data.
a. Access b. process c. define d. save
2. With the introduction of online education services, students can learn from anywhere using the
__________
a. Internet b. electricity c. 5G Technology d. email
3. Android operating system is a _________ operating system.
a. Computer b. Mobile c. Technology d. Virtual reality
4. Cloud computing is a kind of ____________based computing.
a. Big-data b. IoT c. Internet d. Bluetooth
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Que:3 Fill in the blanks
I. __________ is a technology that uses radio waves for wire-less high speed internet and
network-coinnections.
II. _____________ means experiencing things through our computer that do not really exists.
III. M.Commerce is also known as __________ Commerce
IV. ____________ storage is a way of saving digital things online.
Ans: I. WiFi II. Virtual Reality III. Mobile IV. Cloud
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Que:4 Long Answer Type Questions.
Q:1 What is Information Technology? Describe the various applications of Information Technology?
Ans: Information technology is used in every field of human life. Here is a description of some of the
application areas of information technology:
Business: Information technology is used in business to run it smoothly.
Online education: In online education, students can get education from anywhere by using
internet.
Health: Information technology has greatly improved the field of health. Information technology
is used to manage lab test results, patient records, etc.
Transportation: In the field of transportation, information technology is used for various
purposes, such as: booking railways and airplane tickets from home, availability of seats, travel
time, etc.
Telecommunications: Information technology has opened the door to new telecommunication
services, such as: exchanging information via email, video conferencing etc,
Entertainment: The computer has become an important tool for watching movies, listening
music and playing games etc.
Q:2 Describe Android Technology with its advantages.
Ans: Android is an operating system. It is used for mobile devices. It was
developed by the Open Handset Alliance and later supported by Google.
It was later used for touch screen devices, cellphones and tablets.
Benefits of Android:
It is compatible with different platforms, such as Windows, Linux operating system, etc.
It supports different media, such as: MP3, MP4 etc.
It supports various technologies, such as: Camera, Bluetooth, Wi-Fi etc.
It supports multi-tasking.
It can be used easily.
Q:3 Describe Internet of Things (IoT) with its advantages
Ans: The Internet of Things or (IoT) is a new technology that focuses on making human life more
comfortable. The Internet of Things (IoT) is a cyber physical system that uses sensors to collect data
from the physical world. It is a network of interconnected digital devices and objects. The Internet of
Things (IoT) aims to connect everyday devices, such as ACs, refrigerators, TVs etc. to the Internet.
Some of the benefits of the Internet of Things (IoT):
IoT devices work automatically so it makes human work easier.
All devices are more secure as they are automatic and technical.
They definitely save a lot of human time due to high mechanical processing.
We and our home appliances - cameras etc. stay connected to each other through this
technology.
Our home appliances can be turned on and off automatically, which helps in efficient use of
electricity and energy.
Chapter 5th
Artificial Intelligence and Expert System
Que1: Multiple Choice Questions
1. Who brought the concept of AI?
a) Victor Allis b) Marvin Minsky c) Alan Turing d) John McCarthy
2. Which type of AI focuses on single set of abilities &performs a particular task?
a) Super AI b) Narrow AI c) General AI d) None of these.
3. Which one of AI type does not have memory for data storage
a) Limited Memory b) Reactive machines c) Things of Mind d) Self Awareness
4. The core of the expert system which by applying set of rules and draw the results of the user
question is the function of
a) Inference engine b) Knowledge base c) User Interface d) None of these
5. Place where knowledge from the human expert is collected
a) Domain expert b) Knowledge Base c) User d) All of these
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6. Robots which provides help for analyzing the collected data are
a) Healthcare robots b) Domestic robots c) Military robots d) Research robots
Q:3 What do you mean by expert systems? Give examples of expert systems.
Ans: Expert systems are computer software. These softwares fall under the category of Artificial
Intelligence which is a branch of computer science. These softwares are primarily developed using AI
technology. Such software systems have specialized knowledge of a particular field, subject or skill.
Here are some examples of expert systems:
DENDRAL: This is an expert system for chemical analysis.
MYCIN: This expert system specializes in the treatment of blood infections.
Q:4 What is the difference between human system and expert system?
Ans: The differences between the human system and the expert system are as follows:
Human System Expert System
1. Its capacity decreases with time. 1. Its capacity is permanent.
2. Human outcomes cannot be 2. The results obtained from these are
predicted. consistent.
3. They are difficult to transfer. 3. They can be easily transferred.
4. Human experts are expensive. 4. It is a cheaper alternative than a human
being.
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Q:5 Summarize about some computer languages used in the field of AI?
Ans: Computer Languages used to develop Artificial Intelligence are as follows:
1. PYTHON: This language is widely used in the field of Artificial Intelligence.
2. LISP: LISP is a very old language for the development of AI. It was developed in 1958 by John
McCarthy, the father of AI.
3. PROLOG: This language is used to work on medical projects and is also used extensively to
develop Expert Systems.
4. JAVA: Java can also be considered as a good option for the development of AI.
5. R: This language is a good choice for statistical analysis.
Que:5 Long Answer Type Questions.
Q:1 What are the applications of artificial intelligence?
Ans: The major application areas of artificial intelligence are described below:
1. AI is used to build Intrusion Detection Systems. For example, a firewall program in the operating
system that automatically blocks unauthorized websites.
2. AI is used in the Gaming field. In particular, it plays an important role in strategic games such as
chess, tic-tac-toe.
3. AI plays an important role in systems that process Natural Languages. For example: human
interactive computer systems that can understand and process human language.
4. AI is used to create Vision Systems. These systems are able to understand and analyze the visual
input on the computer. Example: Spy Drones
5. AI is used in building Expert Systems.
6. AI is used to make Intelligent Robots.
7. AI is used in building Machine Learning Systems.
Q:2 What is the importance of AI?
Ans: There are many areas of importance for artificial intelligence. Here is a brief description of some
of these key areas:
1. Game Playing: AI plays an important role in strategic games like Chess, Poker, Tic-Tac-Toe etc.
For example: Deep Blue machine developed by IBM for playing the game of chess.
2. Voice recognition: AI technology recognizing words spoken by the user and convert them into the
text or prerform some operations. It is also called Speech Recognition System. For example:
Apple's Siri software also provides voice recognition and answers to questions asked by users.
3. Understanding Natural Language: AI is used to understand and analyze natural languages
(Punjabi, Hindi, English etc.). The main function of natural language processing is to translate,
analyze grammar, etc. For example: Dragon Dictation, Voice Text Messaging, Alexa etc.
4. Computer Vision and Analysis: AI plays an important role in computer vision. This system
automatically gathers and provides information from pictures and patterns. For Example: Spy
Drones
Q:3 What are the Pros and Cons of Artificial Intelligence?
Ans: The advantages and disadvantages of artificial intelligence are described below:
Benefits of Artificial Intelligence:
1. AI-based systems increase performance. These systems perform complex tasks without errors.
2. AI based systems can work for a long time without having rest. These systems are not as sick as
human beings and do not take leave.
3. Machines are emotionless so emotional interruptions cannot stop machines or robots to work.
4. There is no possibility of error in the operation of these systems.
5. These systems can operate in hazardous areas where human life is in danger, such as: work in
deep mines, work in space, etc.
Disadvantages of Artificial Intelligence:
1. There is no sympathy in machines.
2. Excessive use of these systems will increase unemployment.
3. If these systems break down, important data stored in them will also be lost.
4. These systems can be misused if they fall into the wrong hands.
Q:4 Discuss the characteristics of expert systems?
Ans: Following are some of the import characgeristics of Expert System:
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Expertise: Expert systems specialize in a specific area. For example, the MYCIN Expert System
specializes in the treatment of blood infections.
Quick Reaction Time: Expert Systems provide quick answers to the questions being asked from
them.
Reliability: No mistakes are made by the expert system, so they are trustworthy.
Decision Quality: Expert systems are capable of making high quality decisions.
Consistent: Expert systems always give same answer for the same questions.
Low cost: It reduces the cost of consulting a specialist for various areas such as: medical
examination.
Successful Model of Artificial Intelligence: Expert System is a successful model of Artificial
Intelligence.
Chapter 6th
Digitization
Que:1 Multiple Choice Questions:
1. ____________ is the process to convert information into computer readable form.
a) E-learning b) E-commerce c) Digitization d) Net Banking
2. ________ is meant to be online buying and selling of goods.
a) E-commerce b) Digi Locker c) Digital Payment d) None of these
3. Easiest and convenient way for cashless payment is ________.
a) Digitization b) Storage c) Offline d) Digital Payment
4. _______________ stores only those educational certificates, issued by educational institutes through
digital mode.
a) SWAYAM b) NAD c) MOOCs d) DigiLocker
5. ___________ is a type of e-commerce which involves company and customer.
a) B2B b) B2C c) C2C d) None of these
Que:2 Write the full forms:
I. B2B Business to Business IV. NAD National Academic Depository
II. B2C Business to Consumer V. UPI Unified Payment Interface
III. C2C Customer to Customer OR
Consumer to Consumer
Que:3 Short Answer Type Questions.
Q:1 What is digitization?
Ans: Digitization means the process of converting information into digital medium. Converting
information to a digital medium means converting information into a computer readable and
manageable form. In digital media, information is stored in bits. Nowadays pictures, documents,
audio, video, etc. can be converted to digital medium with the help of various devices. Examples of
digitization are land records, Aadhaar cards, e-books etc.
Q:2 Describe Net Banking.
Ans: Net-banking is also called internet-banking. Using Net Banking, we can easily perform a variety
of banking activites from home at any time, such as:
View our bank account statement
Make a variety of online payments
Pay bills
Transfer money to other accounts, etc.
Q:3 What do you mean by E-Commerce.
Ans: E-commerce stands for Electronic Commerce. It is also known as Internet Commerce. It is a way
of doing business using the internet. With the use of this technology, buying or selling of goods and
services is possible through the Internet. In this technology, two or more parties exchange data and
money electronically. Examples of E-Commerce websites are Amazon, Flipkart etc.
Q:4 Name types of E-Comemerce.
Ans: Following are the names of types of e-commerce:
1. Business to Business (B2B) 3. Consumer to Consumer (C2C)
2. Business to Consumer (B2C) 4. Consumer to Business (C2B)
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Q:5 Write down the benefits of online payment.
Ans: The main benefits of online payment are as follows:
1. Online payment is a very easy and convenient way to transact money.
2. With this facility, there is no need to keep more cash in our pocket.
3. Due to online payment, we can easily make money transactions anytime and anywhere.
4. There are various concessions offered by the government on digital payments to promote digital
payments. This returns a small percentage of what we have paid back to our account.
Q:6 Describe Digi Locker.
Ans: DIGILOCKER is a secure way to store all our important documents online. We need to register
online to store documents on Digilocker. Our account is linked to Aadhaar card during registration.
This account provides 1GB of cloud storage to the person concerned. In Digilocker, we can store other
documents besides educational documents like Aadhaar card, driving license etc.
Q:7 What is e-learning?
Ans: E-learning is also called Electronic-Learning or Online Learning or Online Education. E-
learning means getting online education. It is an easy and comfortable way to get an education. Using
this learning method, we can study online courses from home. The exam is also given online. After
passing the examination, the certificate can also be downloaded from the website of the concerned
institution. Course related materials like e-books, video or audio lectures etc. are also provided online
by the concerned institute. MOOCs, SWAYAM, SWAYAM-PRABHA, PSEB E-BOOKS etc. are some
of the important popular e-learning tools.
Q:8 What is digital or online payment?
Ans: Online payments are also called Digital Payments or E-Payments or Electronic Payments. This is
an easy and fast way to make cashless payments. Both the payer and the receiver use digital media.
Money transfer, purchase of goods, payment of bills, etc. can be done easily through digital payment.
Credit-card, debit-card, e-wallet, net-banking, Bhim app etc. can be used for online payment.
Que:4 Long Answer Type Questions.
Q:1 Write down the types of e-commerce in detail.
Ans: E-commerce can be divided into four main types:
Business to Business (B2B): In this type of e-commerce, different companies do their business
with each other. This type of e-commerce involves only manufacturers, wholesalers and
retailers.
Business to Consumer (B2C): It includes companies and consumers. Through this mofrl og r-
commerce, companies provide their products and services directly to
their consumers. Examples: Amazon, Flipkart, eBay etc.
Consumer to Consumer (C2C): In this type of e-commerce,
Consumers are in direct contact with each other and no company is
involved. In this model, people can sell and buy their personal
belongings to each other. It is usually used by people to sell their
surplus or second-hand goods. For example: OLX, Quikr etc.
Consumer to Business (C2B): In this type of e-commerce, consumer provides his goods or
services to the company. Example: An individual develops his own software and sells it to a
company.
Q:2 Write down the advantages and disadvantages of e-commerce.
Ans: The advantages and disadvantages of e-commerce are described as follows:
Benefits of e-commerce:
1. E-commerce companies can provide their goods or services anywhere in the world.
2. E-commerce saves a lot of money as we can buy directly from the manufacturing company,
which eliminates many taxes and additional costs. This is how we get the product at a lower
price.
3. Purchased goods are delivered to the consumer in the shortest possible time by the companies
directly to the address given by the consumer.
4. Shopping can be done at any time through e-commerce. Business never stops here.
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5. From the long list of items on e-commerce websites, we can select any item to purchase very
easily.
Disadvantages of e-commerce:
1. Items purchased through e-commerce are not immediately received by the customer, as it takes
a few days for the e-commerce company to deliver the goods to the customer's given address.
2. The quality of the item purchased through e-commerce is known to the customer when he
receives the item.
3. E-commerce websites store important customer details and information. If this information is
obtained by an unauthorized person, the customer may suffer heavy financial or personal loss.
Q:3 Give brief note on various digital or online payment modes.
Ans: There are many ways to pay online. Here is a description of some of the major online payment
methods:
1. Credit Cards: This is a plastic card issued by banks to their customers. When the customer
makes a purchase using this card, the concerned bank pays for that purchase. The customer has
to repay the payment made by the bank within the stipulated time.
2. Debit Cards: Like a credit card, it is a plastic card. When a customer pays by debit card, the
payment amount is immediately deducted from the amount deposited in the customer's account.
3. E-Wallets: This method of payment uses digital payment apps. These apps store the customer's
credit, debit card or bank account information so that payments can be made easily. Paytm,
JioMoney, Google Pay etc. are some of the major e-wallet apps.
4. Net Banking: Net-banking is also called internet-banking. Using Net Banking, we can easily
perform various banking related activities at any time from home. It also allows us to make
different types of online payments.
5. BHIM App (Bharat Interface for Money): BHIM is a mobile app. It's an easy and fast way of
payment. Payment is made by using the UPI ID of the person concerned or by scanning the QR
Code.
Chapter 7th
E Governance (Part-II)
Que:1 Multiple Choice Questions:
1. The online service of government is called-
a) Public welfare services b) democracy services c) E-governance d) internet services
2. G2C Stands for –
a) Government to employee b) Government to citizens
c) Government to business man d) Government to government
3. The modern form of E-Governance services is:
a) E-Business b) E-Commerce c) E-Services d)Smart governance
4. How many digits are there in Aadhar card number?
a) 14 b) 12 c) 16 d) 10
5. Which one is the part of information system?
a) Database and procedures b) network c) Hardware and software d) All of these
1. G2G (Government to Government): This type of e-governance includes online services in which
the Central Government and the State Governments share data and information with each
other.
2. G2C (Government to Citizen): In this form of e-governance, the government provides services
and facilities to its citizens. These services are free or provided at very low cost. Such as: online
payment of bills, online payment of income tax etc.
3. G2B (Government to Business): This type of e-governance provides services and facilities to
businesses by the government. For example: online services related to online sales, purchase of
goods, taxes on goods and subsidies etc.
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4. G2E (Government to Employee): In this form of e-governance, the government provides services
and facilities to its employees. Such as: online services for pay-bills of employees, maintenance of
their service records, departmental transfers etc. For example: iHRMS
5. G2N (Government to NGOs) / Government to NGOs: In this type of e-governance, services and
facilities are provided by the government to NGOs. For example: Online registration of NGOs
or societies etc.
Q:2 What are the benefits and limitations of E-Governance?
Ans: The advantages and disadvantages of e-governance are as follows:
Benefits of e-Governance:
1. People can easily get e-governance services online or at their nearest Service or Suwidha
Kendras.
2. With the advent of e-governance, government work has also accelerated.
3. E-Governance reduces the cost of documentation.
4. e-Governance has created a transparent environment in the working style of all offices.
5. The concerned officer or employee is liable for any delay in work.
Disadvantages of e-Governance:
1. Uneducated or technically ignorant people cannot avail these services properly.
2. We must have Internet access to use these services.
3. Opening a service center in every village is an expensive task.
4. The Internet cannot be considered completely secure.
Q:3 What is Aadhar card? Describe its characteristics?
Ans: Aadhaar is a unique 12-digit identification card number. This
number is issued to Indian citizens by UIDAI (Unique Identification
Authority of India). No two people in India can have the same Aadhaar
number. Basic characteristics of aadhar card are as follows:
1. Unique Identity: Aadhaar provides a unique identity to every Indian citizen.
2. Residential document: The complete residential address of the person concerned is printed on it.
3. No expiration date: There is no expiration date of Aadhaar card.
4. Identity Proof: Since the Aadhaar card contains personal and biometric information of the
person, it can be used as proof of identity.
5. Online Authentication: Nowadays authentication is done only through Aadhaar card number
for various types of online facilities.
Q:4 Write down the list of services provided by Sewa/Suvidha Kendra?
Ans: Following are some of the online services and facilities offered by the service centers:
1. Issuance of residency certificate
2. Issuance of Caste Certificate
3. Issuance of birth and death certificate
4. Issuance of income certificate
5. Issuance of Aadhaar Card
6. Issuance of Certificate of Religion
7. Issue copies of registry, mutations.
8. Issuance of Vehicle Registration (RC) Certificate
9. Filling up old age/widow pension forms
10. Issuance of driving license
11. Submitting electricity, telephone and many other types of bills online.
Chapter 8th
Image Editing and File Conversion Tools
Que:1 Multiple choice question:
1. ______________ tool allows us to select a drawing with a free hand.
a. Fuzzy Selection b. Lasso c. Text d. Bucket Fill
2. SHIFT + C is a shortcut for ________________
a. To Create Duplicate Image b. To Delete Layer
c. To Copy of an image d. To Crop an Image
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3. Scale option is used to change the _____________ of an image.
a. Color b. Size b. Area d. All of the above
4. ______________ is known as group of sheets looking at each other.
a. Masking b. Tools c. Layers d. None of the above
5. ______________ helps to make a duplicate copy of the active layer
a. Smudge Tool b. Dodge Tool c. Perspective Tool d. Duplicate Layer
Que:2 Fill in the blanks:
1. To resize the layer _____________ tool is used.
2. To move the layers _____________ tool is used.
3. The quality of the picture decreases when the picture is _____________
4. An important part of the Image Window is ____________ where the picture is shown.
Ans: 1. Scale 2. Move 3. Scaled 4. Canvas
Que:3 Write shortcut Keys:
I. For Creating a New File Ctrl+N
II. For Opening a File Ctrl+O
III. For Creating duplicate Image Ctrl+D
IV. For Viewing Image Properties Alt+Enter
V. For Cropping the Image Shift+C
VI. For Merging Layers Ctrl+M
Que:4 Short Answer Type Questions.
Q:1 What is Image Editing?
Ans: The image editing process is also called image re-touching. It is a process by which we make
required changes to the images stored in digital format. We often make these changes to make the
pictures look better. While editing the image, we can perform various tasks on the image such as:
enlarging or shrinking the image size, adjusting the brightness and contrast, crop, rotate, flip etc. For
these tasks we use image editing software in the computer. For example: Photoshop, GIMP, etc.
Q:2 What are Layers?
Ans: Layers means Stack of Slides. Layers are groups of sheets that appear on top of each other. An
image is composed of multiple layers. Layers can be set one above the other. In GIMP, we can
perform many operations related to layers, such as: insert, delete, merge layers, etc.
Q:3 How can a duplicate image be made?
Ans: Following are the steps to make a duplicate copy of image in GIMP:
1. Click on the Image menu.
2. Click on the Duplicate option
Duplicate copy of image can also be made using shortcut key CTRL + D.
Q:4 Write two ways to open the picture.
Ans: Here's how to open a pre-created image in GIMP:
1. Click on File → Open
2. Open dialog box will appear. Select the image that we want to open and click on the Open
button.
Que:4 Long Answer Type Questions.
Q:1 Write down the names of any 4 tools of GIMP and explain the usage.
Ans: Following is the description of 4 commonly used GIMP's tools:
1. Eraser Tool: This tool is used to erase the area of the current layer. This tool can be activated by
clicking on the Eraser icon at the Tool Box or by using SHIFT + E.
2. Text Tool: This tool is used to write text on pictures. Click on the Tools → Text command to use
this tool or it can be activated by clicking on the A symbol in the Tool Box.
3. Move Tool: This tool is used to move selection (to change position), i.e. text, layers etc. Click on
the Tools → Transform Tools → Move command to use this tool or click the Move Tools icon
from the Tool Box.
4. Scale Tool: This tool is used to scale layers, objects, i.e. to change their size. Click on the Tools →
Transform Tools → Scale option or SHIFT + S command to use this tool.
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Q:2 How to resize a picture in GIMP?
Ans: Sometimes we need to resize the image, i.e. increase or decrease the width or height of the image.
Modifying these dimensions of the image is called resizing. The steps to resize the image are as
follows:
1. Click on the Image menu.
2. Click on Scale Image.
3. The Scale Image dialog box opens. Change the Width and Height values as required.
GIMP also allows us to set the measurement units such as px, percentage, centimeters, meteres,
inches, feet etc.
Chapter 9th
Video Editing
Que:1 Fill in the Blanks:
1. In order for the computer to play audio files, different _________ are required.
a. Video codecs b. Audio Codecs c. Both a & b d. None
2. _________ format is a common audio format that is played extensively on electronic devices.
a. wmv b. avi c. mp3 d. cda
3. Audio files are stored on the Audio CD in _______ format.
a. flv b. aac c. mov d. cda
4. The effect applied between two video-clips is called ____________
a. sound b. video c. video transition d. photo
5. The process of dividing the video into sections is called ______________
a. merging b. splitting c. compressing d. decompressing
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Q:4 What are codecs?
Ans: A codec is a file or program used to Compress and Decompress a digital media file. The codec
can be divided into two parts: Encoder and Decoder. The Encoder compresses the media and the
decoder decodes it. Some codecs contain both of these components and some codecs contain only one
of them. For example: When a song is Riped from an audio CD to a computer, Windows Media
Player compress the song in the .WMA (Windows Media Access) format by default using the audio
codec. When the .WMA file is played, Windows Media Player decompress the file using the audio
codec to play the audio properly.
Q:3 Explain the difference between Video Transitions and Video Effects.
Ans: Video transitions are the effects applied to a video. These effects are applied between two objects.
A video transition controls how another video or picture will be displayed after one video clip or
picture has been played in the movie. We can apply transition effects between two images, video clips
or titles. Storyboards or timelines are used to insert transition effects. This transition takes place after
one clip is finished and before the next clip starts. We can also set the transition time according to our
requirements.
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