Anees Ahmed Sales Train3r R3sume

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ANEES AHMED

Mumbai, MH | 9920347025 | [email protected] |


Experience of 11+ years and a passion to drive sales performance while fostering a culture of continuous learning and growth.
Committed to staying ahead of industry trends and adapting strategies to meet evolving market demands.

EXPERIENCE
J U N 2 02 1- SALES TRAINER, FURNURTURE
PRE SEN T
Curriculum Development and Delivery: Develops and conducts training programs on product
knowledge, sales techniques, and customer service to enhance sales team performance.
Performance Coaching and Development: Provides one-on-one coaching, feedback, and
performance analysis to improve sales representatives' skills and productivity.
Sales Process Optimization: Analyzes sales data to identify areas for improvement and develops
strategies to optimize the sales funnel and increase conversion rates.
Sales Enablement: Creates and maintains sales tools, resources, and materials to support the sales
team's success.
Training Evaluation and Improvement: Measures training effectiveness, gathers feedback, and makes
necessary adjustments to enhance training programs.

A UG 2 01 8- TEAM LEAD/SALES TRAINER, CALIBEHR


M A Y 2 02 1
Leveraging Sales Expertise: Utilizing prior experience as a team leader, the trainer applies practical
sales knowledge to develop and refine sales strategies and techniques.
Curriculum Development and Delivery: Designs and conducts comprehensive training programs
focusing on the unique needs of working professionals targeting premium institutes like IIMs and IITs,
covering product knowledge, sales processes, and customer relationship management.
Performance Enhancement: Provides ongoing coaching and mentoring to sales teams, focusing on
improving conversion rates, average deal size, and customer satisfaction.
Sales Process Optimization: Analyzes sales data to identify bottlenecks and inefficiencies,
implementing strategies to enhance the sales funnel and overall team performance.
Knowledge Transfer: Shares industry insights, competitor analysis, and market trends with the sales
team to equip them with the necessary knowledge to excel in the competitive edtech landscape.

M A R 2 01 6- BDM, ORAN INTERNATIONAL


A UG 2 018
Market Penetration: Identify and target new salon clientele to expand market reach and increase
product distribution.
Sales Strategy Development: Develop and implement effective sales strategies to promote hair color
tubes, shampoos, conditioners, nail polish, and skin products within the salon market.
Relationship Building: Establish and maintain strong relationships with salon owners and key decision-
makers to foster long-term partnerships.
Business Growth: Achieve sales targets and revenue goals by driving product adoption and increasing
market share.
Product Knowledge: Possess in-depth knowledge of the product range to effectively communicate
product benefits and address customer inquiries.
EXPERIENCE
AP R 201 3- CSR/TEAM LEAD, SERCO
M A R 2 016
Team Management: Oversees a team of customer service representatives, ensuring efficient call
handling and customer satisfaction.
Performance Management: Monitors team performance, sets goals, and provides coaching and
feedback to enhance agent skills and productivity.
Quality Assurance: Maintains quality standards by conducting call audits and providing corrective
actions to improve customer experience.
Problem Resolution: Handles escalated customer issues, finding effective solutions and ensuring
customer satisfaction.
Operational Efficiency: Optimizes team performance through efficient resource allocation, scheduling,
and process improvement.

EDUCATION
M A R 2 0 13 B.COM, MAHRASHTRA BOARD

M A R 2 00 7 HSC, MAHARSHTRA BOARD

SKILLS
• Microsoft Office, (Excel, Word, Power Point), • Adobe, Flash, Illustrator,
• Photoshop, Corel Draw, • AI Prompts expertise

ABILITIES
• Demonstrated ability to lead, mentor, and inspire sales teams of various sizes, fostering a culture of continuous learning and
performance improvement
• Analyzing sales performance metrics, identifying areas for improvement, and developing targeted training interventions to
address skill gaps and boost overall sales effectiveness.
• Expertise in designing and delivering comprehensive sales training programs, with a proven track record of improving team
performance across various industries including edtech, beauty, and luxury services.
• Advanced skills in utilizing various computer software for creating training content, managing learning systems, and analyzing
sales data. Experienced in adapting to new technologies to enhance training effectiveness and streamline sales processes.

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