JOB DESCRIPTION

BASIC POSITION INFORMATION

Job Code: 2161 Title: Director, Student Life

Department: Student Affairs Essential Personnel:

Job Family: Student Operations Job Sub-Family: Student Success

FLSA Classification: E Job Grade: 27

Grade Min: $58,337 Grade Mid: $78,754

UHD Succession Plan: Criticality of Position:

Campus Security
Career Ladder: Individualized Y
Authority:
Motor Vehicle Record
Screening Committee: Y Y
Check:

JOB SUMMARY

The Director of Student Life is responsible for creating and supporting a high-quality student life experience for all students at UHD. The Director of
Student Life creates, implements, and facilitates opportunities for co-curricular learning and student leadership development. The Director of Student
Life will also promote proactive retention activities and student engagement. The Director of Student Life functions as a student advocate by responding
directly to student needs and issues affecting student well-being. The Director of Student Life reports to the Dean of Students.

DUTIES

• Develops and market student initiatives and programming that will promote high-quality student life experiences and holistic well-being
• Implements and facilitates educational and developmental workshops that foster student leadership and professionalism
• Provides oversight to campus-wide signature student events and programs such as Homecoming, Ring Ceremony, Blue Coats, and others as
requested by the Dean of Students
• Stays abreast of campus services, programs, resources, and other opportunities to aid in the retention of all students
• Directs students to resources, policies, and procedures to address personal or academic concerns
• Assists with addressing and responding to student complaints
• Serves as back-up student conduct officer for Assistant Dean of Students
• Works with faculty, staff, and administration to address and respond to student concerns and needs
• Builds relationships and partnerships with student service offices across campus
• Assists Assistant Dean of Students with leading orientation programming for Student Affairs
• Oversees social media accounts for Student Affairs
• Assists the Dean of Students with special projects
• Assists and supports programming hosted by departments within Student Affairs
• Performs all other duties assigned by the Dean of Students

MARGINAL DUTIES

Performs all other duties assigned

SUPERVISORY RESPONSIBILITIES

Direct Reports: Assists with supervising student workers

Delegation of Work: N/A

Supervision Given: N/A

QUALIFICATIONS
Required Education: Master's degree in Student Affairs Administration, Higher Education, Education, Counseling, Social Work, or related field

Required Experience: • Minimum of five (5) years’ experience in Student Affairs, college student personnel, higher education administration, or
related field with demonstration of progressive leadership and responsibilities

• Minimum of three (3) to five (5) years’ experience in programming and event management on a collegiate level

• Minimum of three (3) years’ experience with leadership development/training programs

License/Certification: None Required

PREFERRED QUALIFICATIONS

• Experience with college student leadership development

• Experience working and providing intervention to college students lacking basic needs and other barriers to well-being
• Experience with student conduct
• Experience working with an urban/diverse student population
• Experience with managing business social media accounts.
•Demonstrated experience with commonly used higher education software and applications (PeopleSoft, CampusGroups, Zoom)

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge: Knowledge of trends, issues, and accepted practices relevant to higher education,
student affairs, student leadership development, and student well-being

Skills: • Proficiency in MS Word, PowerPoint, Excel, and Outlook

• Excellent diplomacy and interpersonal skills
• Excellent customer service skills
• Strong planning and organizational skills, accompanied by strong attention to detail
• Skilled in analyzing and organizing data sets into reports and presentations

Abilities: • Ability to deliver excellent written and oral communication in a manner appropriate to the audience
• Ability to work through processes quickly and prioritize responsibilities
• Ability to synthesize detailed, complex information into clear and compelling recommendations for problem-solving and
decision-making

WORK LOCATION AND PHYSICAL DEMANDS

Primary Work Location: Primary Work Location: Works in an office environment

Physical Demands: Physical Demands: Work is normally performed in a typical interior work environment which does not subject the
employee to any unpleasant elements.

Position is physically comfortable; individual has discretion about sitting (80%) walking (10%), standing (10%), etc.

Occasional lifting, pushing, climbing, and pulling may be required. Work environment involves minimal
exposure to physical risks.

Occasional evening and/or weekend work may be required.

Position Specific Competencies

Title and Definition

Commitment to Excellence - UHD

* Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames. * Continuously strives to
improve work performance. * Accepts responsibility for his/her commitments to the university. * Contributes to the success of the university by
consistently providing quality results in the performance of his/her job duties and responsibilities.

Respect and Cooperation

* Treats others with courtesy, respect, and dignity in the workplace. * Promotes cooperation through open and honest communications and
consideration of others ideas, thoughts, and opinions.

Integrity
* Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities. * Accepts responsibility for his/her
actions. * Respects and complies with department and university policies, procedures, and work rules.

Proficiency
* Possesses required job skills and knowledge. * Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties
and assignments.
Dependability
* Takes responsibility to accomplish job assignments within reasonable deadlines. * Willing to accept new projects and/or commitments. * Does due
diligence to complete projects within specified timeframes and/or fulfill commitments. * Arrives to work on time prepared and ready to contribute.

Flexibility
* Willingly adjusts to changing work assignments or conditions. * Open to changes in operational procedures, technology, and/or organizational
structure. * Views changes as opportunities for learning and professional development. * Displays a positive attitude to encourage others. * Promptly
responds to changes in work priorities and/or unexpected circumstances or situations.

Customer Relations Management

* Ensures customer’s needs and expectations are addressed within his/her department or section. (Customers can be students, external constituents,
employees, or university guests.) * Mentors and guides department/section staff by sharing knowledge and best practices to appropriately respond to
customer’s requests. * Monitors staff interactions with customers for professional conduct, consistent application of university policies and procedures,
and follow up of outstanding requests. * Assumes responsibility for addressing complex or unusual requests.

Computer/Automated System Proficiency

* Proficient in the use of university applications or automated systems to perform job duties. * Complies with related policies, procedures, and work
rules to maintain system security and data integrity.

Building External Relationships

* Demonstrates the ability to build rapport and develop relationships with external constituents. * Displays a genuine interest in constituents’ ideas and
concerns, and pursues mutual interests and aspirations between the university and external constituents. * Builds trust and forms alliances through
shared respect and cooperation.

Leadership
* Leads the organizational unit’s endeavors to achieve its goals and objectives in support of the university’s vision and mission. * Oversees the
organizational unit’s operations in accordance with the university’s shared values of excellence, student success, inclusiveness, respect, and integrity. *
Fosters a dynamic work environment that encourages teamwork and cooperation.

Student Advising/Assistance
* Demonstrates the ability to advise and assist university students and/or prospective students with academic plans and course selection, financial
options, career plans, and/or student opportunities. * Shares relevant knowledge and insight to apprise students of the university’s programs and
services. * Provides encouragement and guidance to foster student success. * Listens and responds to student requests and concerns with patience
and understanding. * Treats students with respect.

This job description may not encompass all duties and responsibilities associated with the position.