INSTITUTIONAL ASSESSMENTS
Work in a Diverse Environment
Written Test
Test I True or False. Write TRUE if the statement is true and FALSE if the statement is
incorrect.
_____________ 1. In good intercultural communication,
understanding depends on the ability to perceive,
react and accept differences and similarities.
_____________ 2. Adaptation: recognizing that cultural differences
must be respected in order to improve
interactions We may not agree with a specific
cultural practice or difference but we respect a co-
worker's values.
_____________ 3. Denial: recognizing cultural differences perceived by
the naked eye (schedules, holidays, food, dress, etc.)
but denying deeper intrinsic differences
_____________ 4. Minimization: thinking that values and behavior
are universal principles and are equal to one's
own.
_____________ 5. Acceptance: to be able to change a cultural
outlook or behavior, which improves
understanding and communication in different
cultural contexts.
Test II: ENUMERATION. Enumerate all the key cultural aspects that might affect your
leadership and give their definitions.
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Test III: MULTIPLE CHOICE. CHOOSE THE LETTER OF YOUR ANSWER THAT
BEST DESCRIBE THE QUESTIONS.
1. What barriers are ever-present in companies with a
diverse workforce that leads to miscommunication?
A. Generation gaps
B. Language and Communication
C. Gender Equality
D. Accommodation of Beliefs
2. There are still some individuals who hold prejudice against people
who have different ethnic, cultural, and religious backgrounds as their
own.
A. Ethnic and Cultural Differences
B. Gender equality
C. Accommodation of Beliefs
D. Acceptance and request
3. When employees accept the differences between each other, it
results in a sharing of ideas and effective collaboration.
A. Ethnic and Cultural Differences
B. Gender equality
C. Language and Communication
D. Acceptance and request
4. Ensuring a fair and comfortable work environment for employees
with physical and mental disabilities helps successfully create a more
diverse workforce.
A. Generation gaps
B. Physical and Mental Disabilities
C. Gender Equality
D. Accommodation of Beliefs
5. To maintain teamwork and collaboration, create an open
communication culture within your organization to help bridge the gap
between generations.
A. Ethnic and Cultural Differences
B. Gender gaps
C. Language and Communication
D. Acceptance and request
