Abdul Jaleel

Immediate Joiner / Willing to relocate

London Road, Norbury, SW16 4 BE, UK
074 35658447 / [email protected]
Visa: Tier 2 Skilled Worker General Visa

Career Objective:
To secure a challenging position as a Cloud ‐ Infra security Engineer /Sr. Systems Engineer/
/Senior Infrastructure Engineer / Relevant Position where I can effectively contribute my skills
as professional, possessing competent technical skills. Willing to work as a key player in
challenging and creative environment. Having 17+ years of experience in the field of IT
Operations management, DR, Backup, Security administration. Strong experience in Windows
Infrastructure with Azure and Office 365 Packages, Microsoft Sentinel, Can lead team of
Infrastructure Operations. About me I am Friendly, Supportive, Open Minded & Can Do Attitude.

EDUCATION
 B.E (Computer Science& Engineering) AJ College of Engineering Affiliated from Anna
University, Chennai, India‐ Year 2005 with 68.6 %
 Diploma in Computer Technology from AMS Polytechnic college, Chennai, India‐ Year
2002 with 83 %

CERTIFICATION

Certifications Held
1. MCSE Microsoft Certified Systems Engineer 2003
2. CEH V7.0 Certified Ethical Hacker V7.0
3. ITILV3 IT Service Management Foundation v3.0
4. JNCIA Juniper Networks Certified Internet Associate
5. AWS Amazon Certified Solutions Architect
6. Azure Azure Administrator

TECHNICAL SKILLS

Security monitoring Azure Sentinel, MS Defender, Azure Security center, PAM.

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 Windows server 2003/2008/2012/2019/2022 AD,DNS,DHCP,Win
Microsoft 7/8,10/11,MBSA,OFFICE 365,SCOM,WSUS, Intune.
SharePoint Portal,Teams,OneDrive,Exchange online
Backup Exec 2010/2012/2014, For Backup operations using tape
Backup
and other media’s, Azure Backup and Veeam Backup
Anti‐Virus Trend Micro, Symantec, Nod32 Enterprise, Sophos, McAfee
Virtualization VMware vSphere, Hyper V
Cloud IBM Soft layer, Azure
Disk Encryption Azure, Trellix

Additional Skills:
 MS Defender  Architect,  Project Management
 Azure Sentinel Design&Implement  Office 365
 Intune  Email Security  Dynatrace
 Azure IaaS  DLP  Linux Administration
 Cyber‐security  AIP  Forcepoint DLP,
 Tenable  Disaster Recovery Email Security
and Backups

Azure Skills Sets:

 Azure Core Services: Experience in core services like Azure Virtual Machines, Azure
App Services, Azure Storage, and Azure SQL Database.
 Networking: Knowledge of Azure networking solutions such as Virtual Networks,
VPNs, ExpressRoute, Load Balancers, and Network Security Groups.
 Security: Familiarity with Azure security tools and features like Azure Active
Directory, Network Security Groups, Azure Firewall, and knowledge of security best
practices.
 Identity Management: Experience with managing identities using Azure Active
Directory, including single sign‐on (SSO), Multi‐Factor Authentication (MFA), and
identity protection.
 Compliance and Governance: Experience in compliance standards relevant to Azure
and the ability to use tools like Azure Policy, Blueprints, and Azure Monitor to ensure
compliance.
 Scripting and Automation: Proficiency in scripting languages like PowerShell or Azure
CLI for automation of Azure resources management.
 Monitoring and Diagnostics: Experience with Azure Monitor, Application Insights,
and Log Analytics for monitoring, alerting, and troubleshooting.
 Cost Management: Skills in managing and optimizing Azure costs using tools like
Azure Cost Management and Azure Advisor.
 Backup and Disaster Recovery: Experience in of Azure Backup, Azure Site Recovery,
and strategies for ensuring business continuity.
 Hybrid Cloud Integration: Experience in integrating on‐premises environments with
Azure using technologies like Azure Arc and Azure Stack.

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Professional Work Experiences:

Company : FutureTech Infovision UK Ltd

Period : March 2024‐ Till Date
Designation : System Administrator
Place : Leicester, UK

Job Responsibilities:
 Managing Office 365, Azure AD, and Entra Admin functionalities.
 Administering Intune and Multi‐Factor Authentication (MFA) controls.
 Resolving issues based on tickets assigned.
 Proactive Management of Vulnerability Management (Reporting, Fixing and Patching)
 Experience with Authentication and Identity Access Management systems.
 Maintain regular relationships and escalate and work with vendors.
 Liaise with project management teams, third‐line engineers, and service desk engineers
on a regular basis.
 Select and implement security tools, policies, and procedures in conjunction with the
company’s security team.
 VMware : vSphere Administration, User Groups,accounts,VM Creations,etc.

Company : Cloud Technologies LLC , Abu Dhabi, UAE

Period : March 2022‐ Feb 2024
Designation : Senior Systems Engineer
Company : Intertec Systems LLC, Abu Dhabi, UAE
Period : April 2020 – Feb, 2022
Designation : Senior Technical Support Engineer
Place : Abu Dhabi, UAE
Client : Department Of Community Development (ADDCD)

Job Responsibilities:

• Privileged Access Management: Implementation, Onboarding Servers (Windows, Linux,

Virtual appliances) and Applications, DB Credentials.
• PAM: Password Policies, Auto Password Rotation, Vault, Account Management, expiration
time set, Services Assignment Workflow, Approval Workflow for access request, Vendors
Services & Accounts Onboarding, Service and Audit reports.
• Privileged Identity Management(PIM): RBAC Based PIM ,MFA, Expiration date set.
• TrendMicro Endpoint/ Server Security, CASB AV Policies Config and Management.
• Provide Escalation support for Azure hosted infrastructure, Windows servers, and enterprise
3rd party systems.
• Support and maintain core Windows Server services including AD, DHCP, DNS, LDAP, ADFS,
NDES, Azure AD connect, SSO - SAML,PKI Infrastructure,
• Hands on experience in Azure migrate / database migration from On premise migration
to Azure cloud Using VA, Site Replications, Veeam Restore.
• Support and maintain Microsoft cloud solutions such as Office 365, Teams, Intune, Azure.
• 3rd line Support engineer for Microsoft Azure IaaS, PaaS
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 • Security incident monitoring for Office 365 and remediate action based on alert and
tightening IAM Security by amending policy for Conditional access policy.
• Conditional Access Policy: Location, Device, User Type based Access Controls.
• Support and maintain 3rd party on-prem and cloud-based enterprise systems. This includes
but is not limited to MDM solutions, MS ATP, file sharing services, etc.
• Worked with the Cloud Deployment and Solution Architect teams to qualify customer
managed environments.
• Veeam backup policies config for O365, Azure, ONP Servers & administration, Monitoring
and Troubleshooting, Backup & restore.
• Windows Cloud PC: Integrate with Intune Policy, VNet to ONP Subnet, Assign GPO and
testing.
• Patch Management: Policies Config Azure Update Manager, Intune Windows Patching.
• Act as the security oversight, ensuring projects are securely designed and implemented in
line with legislative, regulatory, and business requirements.
• PKI: CSR Generate, Uploading to Generate Certificates Based on Templates and Assigning
to Applications, Renewal, New Certificates, (MS Certificate Authority, DigiCert)
• Recommending, reviewing, and maintaining security tools and services
• Providing support across all Security Team functions; technical and assurance expertise
when required.
• DLP : Implementation, Policy creation, Testing for Pilot Users, Reports, Compliance
Templates
• Cloud based email signature solution Integrated with Azure AD.
• Knowledge about Kubernetes, azure devops, Terraform, azure security center.
• Azure Devops: Implementation, Tier Creation, DB Migration, Project Creation, Security
Members, Project Assignments, Integration With Git Hub, Agent Pools Creation, DB Backup.
• Worked on Azure monitor, ASC.
• Azure ARC Implementation experience for Hybrid Infrastructure Management.
• Configured Conditional access policies, windows defender / endpoint security policies for
windows, Linux servers.
• Experience in MS Sentinel, Sentinel UEBA, AIP, Defender, CASB, ATP & Intune for security
operations technical engineering, assessment, and recommendations in the areas of real-
time security, operational network & identity management system, and applications
systems security.
• Sentinel Operations- Log analytics, CEF syslog server, Analytical Rules, Workspace
Integration of 3rd Party devices into Sentinel Using CEF, Incident Dashboard, converting
RAW Data into Power BI Dashboards
• Implement and support solutions with Microsoft security technologies, CASB, Office 365
advanced threat protection (O365 ATP), Microsoft Defender ATP, and their integrations
used to deliver internet-scale intelligence and managed security products
• Worked on Change Management / ITIL Processes, ISO270001, NIST Security requirements.
• Expert in Manageengine: ADManager Plus, OPManager, DesktopCentral , ADAudit.
• Migration to Always ON SQL: Windows Clustering, Load balancing rules, DB Migration,
Failover Testing

Company : Smart Integrated Solutions

Period : October 2017 to December 2018
Role : Senior IT Engineer
Place : Dubai, UAE

JOB RESPONSIBILITIES:
 Ensure existing and new implementations follow best practice standards and eliminate
technical debt.
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  Identify and resolve performance bottlenecks in both on-premises and cloud infrastructure.
 Conduct regular assessments and implement optimizations for improved performance.
Experience of supporting a multi-site enterprise IT environment and providing third line
support of servers, workstations and peripherals.
 A track record in developing, implementing and maintaining a resilient Windows Server
infrastructure. This includes Active Directory, Site Topologies, DNS and DHCP.
 Windows Failover Clustering experience.
 PowerShell scripting knowledge and scripted automation experience.
 Internet Information Services (IIS). SQL Server
 O/S build, software deployment and security patching using Microsoft SCCM
Proactive system events monitoring
 Experience of managing Android based devices using MDM software.
 Experience of developing and supporting Microsoft Hyper-V clusters.
 Experience of IT change management and configuration management processes.
 Talent for solving problems.

Company : Al Masah Capital Management Ltd

Period : August 1, 2016 – August 2, 2017
Designation : IT Manager, Cloud Projects
Place : Dubai, UAE

Job Responsibility:
 Design, implement, and maintain a hybrid infrastructure that spans on-premises and cloud
environments.
 Collaborate with development and operations teams to ensure effective integration and
operation of both environments.
 Build scalable solutions in line with IT and business strategies.
 Manage and optimize cloud infrastructure, including servers, storage, networking components
and business applications.
 Collaborate with global IT teams to implement tools and scripts for efficient infrastructure
management and deployment.
 Ensure existing and new implementations follow best practice standards and eliminate technical
debt.
 Identify and resolve performance bottlenecks in both on-premises and cloud infrastructure.
 Conduct regular assessments and implement optimizations for improved performance.
 MDM - Setup devices using Intune MDM ensuring security and compliance
 Team Lead VMWare Migration Project.
 Team Lead for JAMF Project for Apple School Ipad Implementation.
 Heading the IT team and handling the overall IT Projects and feasibility studies for the new
technologies in cyber security and operations management, cloud solutions and infra
management and managing multi branch issues and apply the technology whenever needed,
budgeting and end to end of project implementations.
 Working experience IBM SoftLayer Cloud infrastructure.
 Testing and Implementing Group polices for domain and OU level
 Hands on experience in POP3 To O365 Migrations.
 Implemented DFS, Never fail HA, Site-to-Site VPN, Centralized DLP Using cloud, Failover File
Servers.

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 Worked with the Cloud Deployment and Solution Architect teams to qualify customer managed
environments.
 Define standards and governance to deploy and operate client solutions within VDI Technology.
 Build and support functionality, configuration and scalability.
 Committed to data privacy and information security best practices

Company : EFECO ( an subsidiary of ARABTEC Holding)

Period : March 2014 – July 31, 2016
Designation : Sr.IT Infrastructure Engineer
Place : Dubai, UAE

Hands-on Technical Experience of Routing LAN/WAN, Switching, Juniper SRX firewalls, VLANs, VPNs
and network segmentations.

 Architect design and Implement of Firewall for HQ Security.

 Experience with management of devices with Microsoft Endpoint Manager/Microsoft Intune
 Implemented the Symantec BackupExec for backup and recovery concepts
 Experience of configuring backups and running restores to all environments mentioned
above
 Feasibility study for new projects.
 Planning and Implementing new IT projects. Sizing and budgeting for new projects.
 Project management and project budgeting and scheduling.
 Hands on experience in AD, DNS,DHCP,hyper-v,sharepoint portal. Juniper ex series switches ,
SRX firewalls, Symantec backup exec 2014 implementation.
Implemented of ITIL Based service desk tool to cut down the calls to 15 % via ticket system.

Company : ADNIP
Period : March 2009 – March 2014
Designation : IT Hardware and network administrator
Place : Abu Dhabi,UAE
 Configuration and Maintaining Managed switches Juniper and Brocade.
 Configuring VLAN Voice and Data in Juniper and Brocade switch.
 Diagnosing trouble Shooting Wi‐Fi, LAN network and Outlook Mails
 Supporting VPN Connectivity Problems for clients.
 Implementation of Distributed files systems and testing synchronizations.
 Knowledge of IBM HS22 and Brocade switch for Blade server.
 Symantec Backup exec 2012 Configurations& Monitoring Backup Jobs.
 Accurately maintain the inventory database of all servers, switches and routers, as
well as warranty information, support agreements, modification history, software &
service packs installed, and physical location.
 Responsible for ensuring all computer programs in company use are properly
licensed, adhere to company standards, and are operational and functional at all
times.

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 Renewing all licenses related to Software /applications related to business and
maintaining the record.
 Maintaining the Inventory Records related to ICT department.
 Independently install, configure and troubleshoot enterprise server applications such
as Microsoft Exchange, SQL, and Ms Windows servers 2003/2008/2012.
 Perform daily network administrative tasks such as network user directory services
& email account creation & removal, assign security permissions, and perform daily
backups of all servers.
 Maintains production databases to ensure integrity, performance, accessibility, and
recoverability of data. Develops long‐term strategy for historical data retention and
archival plan for storage needs; defines data retention, backup, and recovery.
 Add and configure network devices and servers in the network monitoring systems,
acknowledge alerts and calculate uptime and take appropriate actions based on
severity of the issues.
 Install new/rebuild existing servers and configure hardware, peripherals, services,
settings, directories, storage, etc. in accordance with standards and
project/operational requirements.
 Windows Deploy applications and patches in production, test and development
environment.
 Collaborate with the end users, business resource and hosting provider to ensure
smooth and reliable operation of webhosting, infrastructure and systems for
fulfilling business objectives and processes.
 Collaborate with the business and hosting provider to perform server and security
audits, review system backup procedures, and other recovery processes in
accordance with the company's disaster recovery and business continuity strategies
 Ensure end user connectivity to the systems and Oracle Hyperion/ERP application(s)
 Collaborate with Vendors for AV Control systems Extron/Creston Maintenance and
Upgrades for the conference room.
 Perform on‐site analysis, diagnosis, and resolution of problems for end‐users and
recommend and implement corrective solutions
 Assist in developing long‐term strategies and capacity planning for meeting future
infrastructure needs.
 Service desk software Management and Implementation according to Defined SLA.
 Teammate Software Implementation and Maintenance.
Company : People Source Management
Period : Nov 2006 – Feb 2009
Designation : IT Support Engineer
Place : Dubai,UAE

 Enhancements to security policies and anti-virus/spam

 Expert knowledge in Group Policy management and administration.
 User account creation, Group Creation, Modifications, Reset passwords
 Support for End users Including Outlook, Windows, Blackberry, Printers, File Share.
 Encore Application Support

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  Backup and Restore Operations
 Exchange Management
 Active Directory and DNS Management
 Site to Site VPN using Juniper NS 5GT Device using Dyndns.
 Juniper IPS, IDS Configuration.
Declaration: I hereby declare that the above‐mentioned information is correct up to my
knowledge and I bear the responsibility for the correctness of the above‐mentioned particulars.

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