Installation and User Guide

EV Charger 3 year
WARRANTY

Type 2 Socket, 7.4kW

EVS7G / EVS7GG

Tools needed:
Hex bit holder, PZ2 and flat blade screwdriver, suitable drill bit and fixings.

BOX CONTENT
• EV charger
• Decorative trim
• Installation template
• Accessories pack containing:

» Power connector » Fixing screw caps

» Cord grip and screws » Assembly screws
» M25 gland » Anti-tamper bit
» 2x 25mm blanking plug

INTRODUCTION
This guide is intended for use by competent electrical installers to explain basic requirements and options to
be considered when installed a BG SyncEV charger. The unit is designed for installations inside or outside,
the advanced safety technology we have built into the unit ensures its safe usage. This guide provides
information to assist when installing the EVS7 charger and should not be used with other EV chargers.

BG SyncEV Charger – EVS7G.202303.GJW www.syncev.co.uk | 1

Installation Requirements

SAFETY INFORMATION The EV charger may be connected directly to a TN-C-S (PME)

earthing system without any special arrangements. It remains
Warning: The supplied BG SyncEV charger is manufactured
the responsibility of the installer to conduct a risk assessment of
to be safe without risk provide they are installed correctly,
the immediate area to a range of 10 meters (equipotential zone)
used, and maintained in accordance with the manufacturers
to ensure no other conductive metal fixings pose risks (mixture
recommendations and installed by a competent electrical
of TT/TN-S and TN-C-S), this is important where cable length
installer in accordance with national and local regulations
may enable charging inside or outside of a building/garage
and legislation applicable at the time of installation,
where the vehicle is within touch distance. Where certain
e.g. BS7671:2018 amendment 2.
conditions dictate an earth electrode must be used it shall be
The single phase EV charger should be connected to a independent from the distributors earth system with no direct
230V/240V nominal AC supply. The supply should run from interconnection (the incoming supply SWA protective earth
a dedicated 40A circuit breaker. We recommend the use of should be isolated from the housing and/ or earth electrode).
a Type B curve circuit breakers. The EV charger features an The electrical installer shall install a suitable electrode complete
integral 30mA type-A RCD with 6mA DC leakage detection and with termination housing and covers where appropriate,
therefore an external RCD is not usually required: warning labels should be visible and close to the unconnected
1. For cables without earthed metallic covering installed in SWA protective earth, e.g. inside the charger.
walls or partitions at a depth of less than 50mm and also within The earth connection shall be made from the electrode to the
walls and partitions with metal parts, and not protected by charger via copper conductor earth wire of an appropriate CSA
steel conduit or similar then RCD protection is required. This for the installation. The earth wire shall be installed in conduit
can be achieved by using the BG IP65 EV protection enclosure where there is a risk of mechanical damage or UV exposure.
(CFEV1A) when mounted next to the existing consumer unit Additional note: BG SyncEV recommend Earth electrode
as it includes a double pole 40A 30mA Type A RCD device impedance to be <100 ohms.
to protect the circuit. This can be used if the cable has no
mechanical protection where it passes through walls and SURGE PROTECTION
partitions and if the cable is buried within the ground before
Guidance on requirements for surge protection devices given In
reaching the EV charger. This will be in compliance with the
BS7671: section 443.
current BS7671 Amendment 2 Wiring Regulations.
The EV charger is protected against transient over voltages
2. If the cable is clipped directly to the surface of a wall and
(+/-2kV Line-Earth and +/-1kV Line-Line as a requirement of
does not pass through a wall or partition to the EV charger then
EN 61000-6-1), a direct lightning strike carries a current of 30~
a standard B type 40A MCB may be installed into the Consumer
200kA the EV charger’s internal protection would provide little or
unit, however RCD protection may be required for other reasons
no protection in such an event, likewise nor would an SPD rated
such as if it forms part of a TT system and the earth fault loop
less than 30kA. If life support equipment or business operations
impedance values cannot be met. This will be in compliance
could be affected by a lightning strike central SPD protection is
with the current BS7671 Amendment 2 Wiring Regulations.
advised if it does not already exist.
To conform with BS 7671, on occasions a double pole
The guidance on risk calculation in section 443.5 of BS7671 in
MCB/RCD or other means of isolation may be required.
most cases is not possible due to unknown location of any SPD
Important note: A DC Leakage fault in the vehicle may “blind” already fitted, length of cables to calculate LP etc, it is therefore
a type “AC” RCD and render it ineffective, never feed any EVSE recommended a common sense approach is used on choice of
From an upstream Type “AC” RCD. SPD (or if required).

EARTHING REQUIREMENTS ISOLATION AND SWITCHING FOR SAFETY

AND MAINTENANCE
The supplied EV charger features an on-board safety monitoring
To ensure the EV charger can be “turned off” to enhance
system to detect low or high voltage supplies and potential
security and enable maintenance activities, a double pole
earth-neutral faults, this in accordance with regulation
isolator (or DP RCD or RCBO) suitably rated must be
722.411.4.1 (iv) of BS7671 2018 (Compliant on single phase
installed within the customer’s property. An isolator switch is
supplies only). If such a condition is encountered the charge
a mandatory requirement for “new builds”, but optional for
cycle is ended or prevented and the EV charger indicator goes
existing dwellings (at customer’s request), the switch should be
red and effectively becomes a double insulated (class II) device.
mounted between 500mm and 1500mm above finished floor
The vehicle becomes isolated from incoming supply and poses
level to comply with regulations. The switch should be rated at
no risk to touch. This feature removes the requirement for an
45 Amps. All installations must comply to BS7671: 2018.
earth electrode where it may be ineffective or introduce
further risk.

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Installation Requirements

INSTALLATION • Verification of the characteristics of the electrical supply at

The EV charger is suitable for installation inside and outside on the origin of the installation to confirm the supply is suitable
a solid wall or structure. The installer should consult with the for the additional load.
building owner to establish their preferred installation location. • A test to confirm the continuity of the circuit protective
This should take into consideration the length of charging cable conductors.
and risk of vehicle impact etc. • A test to confirm the integrity of the circuit insulation
It is recommended the charger is installed at a height of resistance.
500mm-1500mm as per building regulations BS8300:2018. • A test to confirm the polarity of the installation is correct.
If no suitable permanent structure is available, the EV charger • Where applicable a test to confirm the earth electrode
can be mounted to a stand. We recommend of the BG SyncEV resistance is within acceptable tolerances.
stand, EVASTAND12S (single) or EVASTAND12T (twin). (or)
Ensure suitable fixings are used depending on the mounting • An earth loop impedance test.
surface. To avoid unnecessary dust inside the enclosure, it is
• A test of the mechanical operation of residual current
recommended to use the included fixing hole template drill the
devices (RCD’s).
surface, before fitting the enclosure.
• A test to confirm the operation of residual current devices
Ensure installation wall has been checked for electric cabling or
(RCD’s)
pipework with a suitable detector.
is within stipulated time scales (at the rated current and at
NOTE: if any groundworks are required e.g. cable trenching or five times the rated current operating current).
earth electrode fitment, it is advisable to check if underground
• A test or calculated measurement of the prospective fault
services could be present before commencement. Plans may
current.
be available at: www.linesearchbeforeudig.co.uk (free to
domestic users). • A verification of the functional operation of the EV charger.
The EV charger is suitable for bottom or rear cable entry, if An electrical installation certificate must be completed.
using rear cable entry ensure the blanking plug supplied is Ensure electrical testing is done before EV charger
fitted to the open bottom cable entry hole. If using SWA cable commissioning and network setup is performed.
the included 25mm compression gland is NOT suitable, and an For this testing, the Charger can be set to “Plug and
alternative gland will be required. Do not drill alternative cable Charge” Mode in the installation App.
entries into the charger housing, except marked cable entry
location for rear entry.
TROUBLESHOOTING
BG SyncEV recommends using EV-Ultra™ – Power & Data
Combined cable on installs that require a CT clamp to use the For further information, or to refer to our FAQs,
chargers dynamic load management capabilities. Please see: please visit our website – www.syncev.co.uk
www.doncastercables.com/uploads/EV-Ultra_Datasheet.pdf
The status of the EV charger can be identified by referencing
the colour shown on the LED indicator
All of the cables that are to be connected into the supply • SOLID BLUE – Standby – Charger has power and is
connector should have their insulation striped back 18-20mm. connected to the network. Or, if in ‘plug and charge’ mode is
Connectors supplied are suitable for cables of 4-6mm2 and not connected to the network, is ready to charge.
suitable for solid and stranded cores. • FLASHING BLUE – Charger is connected but not charging,
awaiting confirmation of charge in APP or scheduled start
time
LOAD BALANCING
• SOLID DARK GREEN – Charger is active and Charging
If Load Balancing is required, we suggest of the BG SyncEV CT • SOLID YELLOW – Charger is offline from network, check
clamp, EVA120CT1. This should be fitted around the incoming local network is active and Wi-Fi is working on the 2.4Ghz
power to the main fuse and the correct max load (A) to be band
entered during setup and installation steps. • FLASHING RED – Indicates the charger is in fault mode and
has stopped charging for users safety
FINAL ELECTRICAL TESTING Potential causes:
» Internal RCD has tripped
To meet the BS7671:2018 (18th edition) requirements for testing
of an electrical installation, the following tests and checks shall » Vehicle fault
be performed by a competent electrical installer before during » Under or over suitable charging voltage
and after a BG SyncEV charger is installed:
Remove connection to EV vehicle and reset power to the
• A visual inspection of the installation including the existing EV charger.
electrical installation.

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Electrical Installation

1 2 110mm

Cable entry

145mm
Use included hole template to drill fixing holes

3 4
L E N

Ensure the supplied caps are fitted over installation Ensure correct polarity when making
screws to maintain IP rating incoming power connections

5 6

Ensure supplied cord grip is fitted on incoming power Ensure 3-pole power connector is fully inserted,
cable if using bottom cable entry location then clip power connector into the base

4 | BG SyncEV Charger – EVS7G.202303.GJW

Electrical Installation

7 8
T25S Security Torx

2.5 N m

For dynamic load balancing, ensure connections are made

in correct polarity to CT+ (Brown) and CT- (Blue) terminals.

We recommend completing electrcial installation testing and

network set up at this stage.

9 10

Snap front cover trim into place To remove trim, pry at shown points with a flat tool

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Network Setup / Commissioning Stage (1 of 2)

INSTALLER APP - Download the ‘BG EV Charging’ app here: Apple Version or
Google / Android Version. Also available from the Installer Portal on the
syncev.co.uk website, or using the QR codes opposite.
Upon powering the charger, the status indicator light will show Yellow. This indicates that the charger
is ready for network setup but is not yet connected to the internet.
For Wi-Fi connection we recommend that the router is set to only 2.4GHz band to reduce the risk of
possible conflicts. Once setup the router can be restored to both 2.4GHz & 5GHz bands.

Toggle to select
connection method
– Only one can be
activate at a time Wifi SSID (network
Name) – Drop down
to scan for available
networks and
password
4G Network
settings (4G
Enabled chargers
only)

Lan DHCP – Enable

for Lan/ethernet
connections
App Type – Home
Charge – EV.Energy
Adjustable Max
output current – 6-32A
configurable
APP – smart
charging with app
12345678 control Enable for Dynamic
RFID – RFID load management,
enabled chargers when using an
only external CT Clamp.
Plug And Charge Set to CT sampling
– Non Smart method and enter
2 charging use 3 maximum current
rating of the supply
circuit

1. Ensure Bluetooth is active on your device. Open the BG EV 7. Power Distribution Enable: If dynamic load management is
Charging App and select the Charger ID Code as shown on the required then toggle right and set sampling method to CT.
charger identification label.
8. Maximum Current Limit: For load balancing this should be the
2. Then enter the password shown on the identification label. same or less than the main fuse rating. EV charger will reduce its
We recommend this is changed during setup and noted on the charging rate to limit the total home load to be under the limit. If
identification label. the available current is under the minimum of 6A the EV charger
will pause the charging session.
3. Choose between Wifi, 4G and LAN (only one can be set).
Press ‘Set’ to upload correct settings and the charger will beep to
For Wi-Fi select the SSID network name and enter password. confirm.
‘Get’ will read current settings from the charger.
For LAN ensure that “LAN DHCP” is enabled.
In less than 2 minutes, the indicator should turn from Yellow to Blue to
For 4G the setting will have been pre-configured.
confirm network connection. If the charger continues to show yellow,
power cycle (switch off/on at fuse board) and reconnect via the app to
4. Server URL: ‘Home Charge’ for home charging or ‘Commercial
check the settings are correct.
for other’. ‘Manual Entry’ is for Monta or similar alternative back
offices.
If still unable to connect to the network but need to use the charger
then change Charge Mode to ‘Plug and Charge’ and press ‘SET’ again
5. Output Current: set to max current supported by installation if less
to re-update settings.
than default 32A.
If unable to establish network connection call (01952) 983 940 or email
6. Charge Mode: ‘APP’ for smart charging via the consumer App
[email protected]
(see next page); ‘Plug and Charge’ for non-smart charging. Use
‘Plug and Charge’ if connection to server cannot be established
Note: The network connection from the device to the Internet is fully
and car charging is required.
encrypted and secure. Additionally, no user data is stored on the
charger.

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Smart Charge App Commissioning (2 of 2)

IMPORTANT!

THE INSTALLER MUST CONNECT THE CHARGE POINT TO THE SMART CHARGING APP AFTER
INSTALLATION. SMART CHARGING WON’T WORK UNLESS YOU COMPLETE THE PROCESS BELOW:

1 2 3

To optimise smart charging and save

the most money, a recent energy bill
is required that to get the customers
MPAN (this step can be skipped
during commissioning). Also needed to
commission the app is the customer’s
email, postcode and first line of
address. This is the Homeowner
email address

Scan this QR Code: 1. Enter the Charger ID – Found on the front of the installation
manual. This is a 9 Character alpha-numeric code.
Follow the on-screen instructions as shown in steps 2 & 3 above,
or click here to visit the commissioning site: and that’s it!
https://app.ev.energy/commissioning/syncev The process should take ~ 2 minutes

Problem connecting to the app? Contact us at [email protected]

Alternatively, for business-hours support call (01952) 983 940.

APP SETUP Three Simple steps to set up smart charging:

Download the ev.energy App by clicking 1. Create an account in the app using the same email you gave to
here, using the QR code or follow the link in the installer
your ‘setup your smart charger’ Email. 2. Have your car registration number and your energy supply details
ready.
The car information is used to maximise the amount of money
Important - The charger is linked to an email that can be saved from smart charging according to your car
address stored on the ev.energy server, battery size
it is imperative that this email address is 3. Follow the steps within the app to set up your car, charger and
correct otherwise the charger will need to be energy supply
recommissioned. If the required car or energy information cannot be obtained you can
skip these features.

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Technical Information

ENVIRONMENTAL PROTECTION
This symbol is known as the “Crossed-out Wheelie Bin Symbol”. When this symbol is marked on a product or battery,
it means that it should not be disposed of with your general household waste. Some chemicals contained within
electrical/electronic products or batteries can be harmful to health and the environment. Only dispose of electrical/
electronic/battery items in separate collection schemes, which cater for the recovery and recycling of materials
contained within. Your co-operation is vital to ensure the success of these schemes and for the protection of
the environment.

GUARANTEE
BG SyncEV products are guaranteed against faulty materials and workmanship for a period of 3 years from date of delivery:
products will be repaired or (at BG SyncEV’s discretion) replacements will be supplied or (at BG SyncEV’s discretion) a credit note
will be issued. This guarantee is subject to BG SyncEV’s conditions of sale and in particular to the following conditions
being met:

1. Notification of any defect is given to BG SyncEV as soon as reasonably practicable after becoming apparent, and the products
then returned to BG SyncEV.
2. The products have only been operated under normal operating conditions and have only been subject to normal use.
3. No work (other than normal and proper maintenance) has been carried out to the products without BG SyncEV’s prior
written consent.
4. The products have been assembled, or incorporated into other goods, by a qualified and recognised electrician and
only in accordance with any instructions issued by BG SyncEV.
5. The defect has not arisen from an item manufactured or supplied by a person other than BG SyncEV.
6. 3 year warranty as standard, optional product registration can be completed on the BG SyncEV website.

TECHNICAL
Voltage 220-240V ac
Frequency 50-60Hz
Rating 6-32A output
Wi-Fi 2.4GHz Band b/g/n/e/i
RCD protection 6mA DC and 30mA AC Type A
Wi-Fi security WPA/WPA2/WPA2-Enterprise/WPS
Bluetooth 4.2 BR/EDR

STANDARDS
Approval standard IEC 61851-1
Communication protocol OCPP1.6J

If you have any further technical assistance you can get in touch with our Support Team:
[email protected]

BG SyncEV is a trading name of Luceco PLC.

Luceco PLC – Stafford Park 1, Telford, TF3 3BD, England | (EU) Luceco SE – C/ Bobinadora 1-5, 08302 Mataro, Spain

BG SyncEV Charger – EVS7G.202303.GJW www.syncev.co.uk | 8