User Manual

MyTax

MyTax 2.0 - English

30/10/2022
MyTax Landing Page
MyTax Landing Page
Before Login

1. Go to MyTax landing page via the URL

https://mytax.hasil.gov.my/.
2. The landing page for before login is displayed.
3. At the landing page, user have optional to
access other e-application or login into the
Mytax system.
Tax Payer Login
Tax Payer Login

1. Select Identification Type:

• Identification Number
• Army Number
• Police Number
• Passport Number
Tax Payer Login

1. Choose “Identification Number”.

2. Enter identification number.
3. Click “Send”.
Tax Payer Login

1. Key in password.
2. Enter the password.
3. Click “Login”.
Tax Payer Login

1. Login successful.
2. Shows dashboard.
3. Dashboard user is displayed.
First Time Login
First Time Login
Registered taxpayers without digital
certificate

1. System will display “Digital Certificate

does not exist”.
2. Select one (1) method to continue
registration of digital certificate:
• e-CP55D
• e-KYC
3. Select:
• e-CP55D to continue digital
certificate registration via web.
• e-KYC to continue digital certificate
registration via face identification.
First Time Login
Registered taxpayers without digital
certificate

1. Click “e-CP55D” and user will be sent

to the “Confirmation of Information”
page.
2. Click “Yes” if it is the registered email
address.
3. Click “No” if it not the registered email
address.
First Time Login
Registered taxpayers without digital
certificate

1. Confirm:
• Identification Number
• Full Name
• email
2. Click “Send” if the information is
correct.
First Time Login
Registered taxpayers without digital
certificate

1. “Success” notification is displayed.

2. Activation link is sent to the registered
email.
First Time Login
Registered taxpayers without digital
certificate

1. Click the provided link to activate the

digital certificate.
2. The link is valid for two (2) days only.
Digital Certificate Registration
Digital Certificate
Registration
1. The link will take user to the landing
page.
2. Select “Identification Number”.
3. Enter identification number.
4. Click “Send”.
Digital Certificate
Registration
1. PIN Number is displayed.
2. Select the “identification type”.
3. Enter identification number.
4. Click “Send”.
Digital Certificate
Registration
1. Confirm the information displayed.
2. Verify the information displayed.
3. If true, create a password.
4. Re-enter the password.
5. Create “Security Phrase”.
6. Click “Agree” if all the information is
confirmed.
7. Click “Agree” after user understands the
term and condition.
8. Click “Submit” button.
9. Click “Reset” to make any changes to the
password or security phrase.
Digital Certificate
Registration
1. “Digital Certificate created successfully” is
displayed.
2. Success notification displayed.
3. Click “Ok” to proceed.
Login
Login

1. Select identification type and enter the

identification number.
2. Click “Send”.
Login

1. Confirm security phrase.

2. Click “Send” if the correct Security Phrase
is displayed.
Login

1. “Login successful” is displayed.

2. User dashboard is displayed after success
to login.
Wrong Password
Wrong Password

1. Enter the wrong password for three (3)

times.
2. “Two (2) attempts left” will be displayed
after the first wrong attempt.
3. System will instruct to reset password if
TP forgot the password.
Wrong Password

1. Login attempted four (4) times.

2. System will inform that the login attempt
will be blocked for 10 minutes after one
(1) more wrong attempt.
Wrong Password

1. Fifth (5th) wrong attempt.

2. Account is blocked for 10 minutes.
Forgot Password
Forgot Password

1. Click “Forgot Password”.

Forgot Password

1. Select the medium to reset password.

2. Click “Send”.
Forgot Password

1. Select the method for password reset:

• Registered email with LHDNM
• Temporary Activation Code
Forgot Password
Registered email with LHDNM

1. Confirming the information for

Information Verification purposes.
2. Verifying the information provided.
3. Click “Yes” to proceed if the information is
correct.
Forgot Password
Registered email with LHDNM

1. Link sent to registered email.

2. “Success” prompt will appear.
3. Click “OK” to proceed.
Forgot Password
Registered email with LHDNM

1. Reset password link is sent to registered

email.
2. Reset password link is valid for two (2)
days only.
Forgot Password
Registered email with LHDNM

1. The reset password link will take user to

the reset password page.
2. Confirm the new password.
3. Click “Send”.
Forgot Password
Registered email with LHDNM

1. “Reset Password Successful” is displayed.

2. “Success” notification is displayed.
Forgot Password
Temporary Activation Code

1. Select “Temporary Activation Code”.

2. Click “Send”.
Forgot Password
Temporary Activation Code

1. Confirm the registered phone number.

2. Click “Yes” if the displayed number is
correct.
3. “Click Here” if incorrect.
4. Click “Close” button to cancel the process.
Forgot Password
Temporary Activation Code

1. Key in New Password.

2. Click submit.
Forgot Password
Temporary Activation Code

1. Click “User Guide” for more information.

2. A guide is displayed.
3. Click close when it is done.
Dashboard
Dashboard

1. Login successful.
2. Dashboard is displayed.
Dashboard

1. Select the roles.

2. Role selection that are displayed:
• Individual
• Company Director
• Estate Administrator
Dashboard
Organization

1. Login successful.
2. Dashboard is displayed.
Dashboard
Organization

1. Login successful.
2. Dashboard is displayed.
Dashboard
Tax Agent/ Estate Administrator

1. Select “Estate Administrator”.

2. Select the appointed company.
Dashboard
Tax Agent/ Estate Administrator

1. Estate Administrator information is

displayed.
Dashboard
Tax Agent/ Estate Administrator

1. Estate Administrator information is

displayed.
Inbox
Inbox

1. Click “Mailbox” at the top-right of the

dashboard page.
Inbox
Notifications

1. Inbox is displayed.
2. Select from the menu:
• Notification
• Notice of Assessment
• Letter
• Prosecution/ Civil Lawsuit
3. Click “Form Alert” on the notification tab.
Inbox
Notice of Assessment

1. Click “Notice of Assessment” to view

information detailed.
Inbox
Letter

1. Click “Letter” to view information

detailed.
Inbox
Prosecution / Civil Litigation

1. Click “Prosecution/ Civil Lawsuit” to view

information detailed.
MyTax Status
MyTax Status

1. Point cursor to the top-right.

2. Click “MyTax Status”.
MyTax Status
Individual

1. MyTax Status is displayed.

2. Select status:
• MTD
• Ledger
• Refund
• CP500
• TSL
• ITDF
MyTax Status
Organization

1. MyTax Status is displayed.

2. Select status:
• MTD
• Ledger
• Refund
• CP500
• TSL
• ITDF
Monthly Tax Deduction

1. Click “MTD” to display Monthly Tax

Deduction.
Ledger

1. Click “Ledger” to display balance

summary based on ledger type.
2. Click “Ledger Balance” amount for
breakdown
Ledger

1. System shows breakdown of Ledger

Balance.
2. System will only shows most recent 5
years.
3. Click on the year to spread the
breakdown.
Ledger

1. System will show the breakdown

according to the year.
Refund

1. Click “Refund” to display refund process.

ITDF

1. Click “BNCP/ ITDF” to display Income Tax

Declaration Form.
Profile
Profile

1. Click “Profile” on the top-right of the main

page.
Profile
Information Display

1. Select display:
• Information Display
• Maintenance
• Role Application
Maintenance
Maintenance
Change Password

1. Click “Maintenance”.
2. Select “Change Password”.
3. Insert current password.
4. Insert new password.
5. Confirm the new password.
6. Click “Submit” to continue.
7. Click “Reset” to clear field.
Maintenance
Change Password

1. Password change successful is displayed.

Maintenance
Change Security Phrase

1. Click “Maintenance”.
2. Click “Change Security Phrase”
3. Insert new security phrase.
4. Click “Submit”.
Maintenance
Change Security Phrase

1. Change Security Phrase Successful is

displayed.
Role Application
Role Application

1. Click “Role Application”.

Role Application

1. Select application type:

• New Application
• Termination
Role Application

1. Select Role Type:

• Estate Administrator
• Company Director
• Tax agent Administration Firm
• Representative of The Non-Able
• Employer
• Lawyer
 Role Application

1. Tax payer information and transaction is

displayed.
2. Click “Upload File” to upload document/ file.
3. Click “Cancel” to cancel the application.
Role Application

1. Click “Submit”.
2. Signing field is popped out.
3. Enter identification number.
4. Enter correct password.
5. Click “Sign” to continue the application.
6. Click “Cancel” to return to main page.
Role Application

1. If application is success, successful

notification is displayed.
Short Cut Tabs
Short Cut Tabs
1. Click “ezHasil Services”.
2. Sub-selections:
• e-PCB
• e-Filing
• e-CKHT
• ByrHasil
• e-Payment
• e-WHT
• e-SPC
• e-CP8D
• e-Billing
• e-Kemaskini
• MTD Calculator
• STAMPS
• TAeF
Short Cut Tabs
e-PCB

1. Click “e-PCB” to go to e-PCB page.

Short Cut Tabs
e-Filing

1. Click “e-Filing”.
2. Select the desired menu in e-Filing
services.
Short Cut Tabs
e-byrHasil

1. Click “byrHasil” to proceed with payment.

Short Cut Tabs
e-TT

1. Click “e-TT” to proceed with Telegraphic

Transfer.
Short Cut Tabs
e-TT

1. System will shows e-TT front page.

Short Cut Tabs
e-TT

1. Click “FAQ” to proceed with Frequent

Asked Question.
Short Cut Tabs
TAeF

1. Click “TAeF” to proceed with TAeF page.

Profile
Profile
Individual

1. Profile page is displayed.

2. Displayed information:
• Full Name
• Identification Number
• TIN Number
• Telephone Number
• Account Number
• Role Type
• Email
• Branch
• Mailing Address
• Digital Certificate Status
Profile
Company Director

1. Profile page is displayed.

2. Displayed information:
• Company Full Name
• TIN Number
• Phone Number
• Account Number
• Role Type
• Email
• Branch
• Mailing Address
• Digital Certificate Status
Profile
Estate Administrator

1. Profile page is displayed.

2. Displayed information:
• Full Name
• Identification Number
• TIN Number
• Phone Number
• Account Number
• Role Type
• Email
• Branch
• Mailing Address
• Digital Certificate Status
Logout
Logout

1. Click “Logout” on the top-right corner of

the main page.
Logout

1. Successful logout is displayed.

2. Rate your experience when using the
MyTax System.
Logout

1. Successful rating notification is displayed

Display Theme/ Mode
Display Theme/ Mode
Night Mode

1. Click “Light” or “Dark” on the top-right

corner of the landing page.
2. Display is based on the selected theme/
mode.
Thank You

MyTax 2.0 - English

30/10/2022