Jira
Jira
A bit of History
• The word Jira is derived from the Japanese word ‘Gojira’ which means ‘Godzilla’.
• It has been developed since 2002.
• At first JIRA was purely an issue tracker.
• But later it was split into 2 packages:-
1. Jira software:- Base software including project management, issue tracking and Jira work management.
2. Jira service Management:- helps with customers service management.
What is Jira?
• Jira is a tool developed by an Australian company named
“Atlassian”.
• Jira is an issue tracking product and It provides bug tracking,
issue tracking, and project management functions.
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Types of issues?
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Issue Priorities.
• An issue's priority indicates its relative importance.
• Can be customizable.
• The default priorities are listed below.
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Workflow
• Process from creation to completion.
• Jira workflows are composed of 3 unique elements:
1. Status: issue is within the workflow. Open, In Progress, In Review,
Scheduled, Pending, Waiting, etc.
2. Transition: Action being taken to move an issue from status to
status.
3. Resolution: Indicate the outcome of an issue, such as Fixed, Won't
Fix, Duplicate, Closed, Resolved, Shipped, Completed, Done,
Finalized, Won’t Do, etc.
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What is Projects?
A JIRA project is a collection of issues, and is defined according to your
organization's requirements. For example, a JIRA project could be:
• A software development.
• A project marketing campaign.
• A helpdesk system
• A leave request management system.
• A website enhancement request system.
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Components
• Smaller chunks of projects.
• Grouping issues into specific areas of work.
• It is also used to filter and categorize issues
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What is a version?
• For some types of projects, particularly software development, it is useful to be able to associate an issue with a
particular project version (e.g. 1.0 beta, 1.0, 1.2. 2.0).
1. Affects Version(s) -- this is the version(s) in which the issue is manifesting. For instance, a software bug
might affect versions 1.1 and 1.2.
2. Fix Version(s) - this is the version(s) in which the issue was (or will be) fixed. For instance. the bug affecting
versions 1.1 and 1.2 might be fixed in version 2.0. Note that issues which do not have a Fix Version are
classified as 'Unscheduled, as shown in the screenshot above
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• Customizable Workflows: Adaptable workflows that can be tailored to fit any team's unique processes.
For Marketing Team:
Default Workflow: To Do → In Progress → Done.
Custom Workflow: Planning → Design → Content Creation → Approval → Published.
• Scalability: Scales easily from small teams to large enterprises, supporting growth and changing needs.
• Integration Capabilities: Integrates seamlessly with numerous third-party tools, enhancing overall productivity.
• User-Friendly Interface: Intuitive and easy-to-navigate interface that reduces the learning curve for new users.
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Drawbacks of Jira
These disadvantages are based on common user feedback and industry analysis regarding Jira's performance, cost,
complexity, and integration challenges. These issues are frequently highlighted in reviews and feedbacks.
• Complexity: Jira can be complex to set up and configure, requiring a steep learning curve for new users.
• Cost: The pricing model can become expensive, especially for large teams and organizations.
• Performance Issues: As the number of users and projects increase, Jira may experience performance
slowdowns.
• Customization: Over-customization can lead to maintenance challenges and complicate upgrades.
• Integration: Integrating Jira with other tools can be cumbersome and sometimes requires additional plugins
or custom development.
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Competitors
User-friendly interface, Versatile project management Integration with Microsoft Highly customizable workflows, automation
intuitive Kanban boards, ease with goal tracking, ecosystem, comprehensive DevOps features, suitable for various project
of use for small teams. affordability, and extensive tools like CI/CD pipelines, version management needs.
features in one platform. control.
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