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Acess CT Software Installation Instructions

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171 views124 pages

Acess CT Software Installation Instructions

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Renato Dianno

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Access CT

Software Installation Instructions

459800863381
Revision Q

This document and the information contained in it is proprietary and confidential information of Philips and may not be reproduced, copied in
whole or in part, adapted, modified, disclosed to others, or disseminated without the prior written permission of the Philips Legal Department. Use
of this document and the information contained in it is strictly reserved for current Philips personnel and Philips customers who have a current and
valid license from Philips for use by the customer's designated in-house service employee on equipment located at the customer's designated
site. Use of this document by unauthorized persons is strictly prohibited. Report violation of these requirements to the Philips Legal Department.
This document must be returned to Philips when the user is no longer licensed and in any event upon Philips' first written request.
This document or digital media and the information contained in it is strictly reserved for current Philips personnel, Philips licensed representatives
and Philips customers who have purchased a valid service agreement for use by the customer's designated in-house service employee on
equipment located at the customer's designated site. Use of this document or digital media by unauthorized persons is strictly prohibited. This
document or digital media must be returned to Philips when the user is no longer licensed and in any event upon Philips' first written request.

© 2020 Koninklijke Philips N.V. All Rights Reserved. CSIP Level 1

Access CT Software Installation Instructions

Safety and Legal Information

To the User of This Manual
The user of this manual is directed to read and carefully review the instructions, warnings and cautions contained herein
prior to beginning installation or service activities. While you may have previously installed or serviced equipment similar
to that described in this manual, changes in design, manufacture or procedure may have occurred which significantly
affect the present installation or service.

Warranty Disclaimer
Philips provides this document without warranty of any kind, implied or expressed, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability
Philips has taken care to ensure the accuracy of this document. However, Philips assumes no liability for errors or
omissions and reserves the right to make changes without further notice to any products herein to improve reliability,
function, or design. Philips may make improvements or changes in the product(s) or program(s) described in this
document at any time.

Password Notice
The PASSWORD is the property of Philips Healthcare and is provided for the exclusive purpose of providing access to
selected service utilities which are described in this service manual as being associated with the password. Use of this
password for any purpose other than for the access to the selected services utilities is strictly prohibited.

459800863381 Rev Q CSIP Level 1 2

Safety

WARNING: In addition to the warnings listed above, follow all safety guidelines as described in the
Safety Manual. Failure to do so can result in severe personal injury.

Installation and Environment

Except for installations requiring certification by the manufacturer, see that a radiation protection survey is made by a qualified expert
in accordance with NCRP 102, section 7, as revised. Perform a survey after every change in equipment, workload, or operating
conditions which might significantly increase the probability of persons receiving more than the maximum permissible dose
equivalent.

Diagnostic Imaging Systems - Mechanical-electrical Warning

WARNING: Before initiating a movement of the patient table or gantry, ensure that the area is free of
obstructions such as tools, boxes, chairs, and step stools. Physical injury or damage can
occur.
All of the moveable assemblies and parts of this equipment should be operated with care and routinely inspected in accordance with
the manufacturer’s recommendations contained in the equipment manuals.
Only properly trained and qualified personnel should be permitted access to any internal parts. Live electrical terminals are deadly; be
sure line disconnects are opened and other appropriate precautions are taken before opening access doors, removing enclosure
panels, or attaching accessories.

Do not under any circumstances remove the flexible high tension cables from the x-ray tube housing or high tension generator and/or
the access covers from the generator until the main and auxiliary power supplies have been disconnected. Failure to comply with the
above may result in serious or fatal bodily injuries to the operator or those in the area.

Prior to any service and maintenance activities inside components:

• Switch off the system at the main power supply, and the uninterruptible power supply (UPS).
• Make sure that no other person can switch on power or switch off any safety measures, when installation, maintenance or service
work on the system is performed.

459800863381 Rev Q CSIP Level 1 3

• Always use an ESD protection wrist strap when servicing any component in the system.

Electrical-grounding Instructions
The equipment must be grounded to an earth ground by a separate conductor. The neutral side of the line is not to be considered the
earth ground. On equipment provided with a line cord, the equipment must be connected to a properly grounded, three-pin
receptacle. Do not use a three-to-two pin adapter.

Diagnostic Imaging Systems - Radiation Warning

X-ray and Gamma-rays are dangerous to both operator and others in the vicinity unless established safe exposure procedures are
strictly observed.

The useful and scattered beams can produce serious or fatal bodily injuries to any persons in the surrounding area if used by an
unskilled operator. Adequate precautions must always be taken to avoid exposure to the useful beam, as well as to leakage radiation
from within the source housing or to scattered radiation resulting from the passage of radiation through matter.

Those authorized to operate, participate in or supervise the operation of the equipment must be thoroughly familiar and comply
completely with the current established safe exposure factors and procedures described in publications, such as: Subchapter J of Title
21 of the Code of Federal Regulations, "Diagnostic X-ray Systems and Their Major Components", and the national council on radiation
protection (NCRP) no. 102, "Medical X-ray And Gamma-ray Protection For Energies Up To 10 Mev-equipment Design and Use".

Those responsible for planning of x-ray and gamma-ray equipment installations must be thoroughly familiar and comply completely
with NCRP no. 49, "Structural Shielding Design and Evaluation for Medical of X-rays and Gamma-rays of Energies Up to 10 Mev".
Failure to observe these warnings may cause serious or fatal bodily injuries to the operator or those in the area.

459800863381 Rev Q CSIP Level 1 4

Symbol Descriptions

Warning symbol Radiation warning symbol

Laser warning symbol Biohazard warning symbol

Magnetism warning symbol Projectile warning symbol

Electrical warning symbol Do not touch

Recycle Label
Dispose of in accordance with your country’s
requirements. This label indicates that there is
Crush warning symbol material in the system that you must separately
collect and recycle in accordance with the
requirements of the European Waste Electrical
Equipment (WEEE) Directive.

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Revision History

ECO # Revision Date Comments

E-054382 A March 2015 New Release

Updated the contents including:

Install Windows 7 with Win7 OS Image on page 36
Restoring System Information on page 83
E-056831 B May 2015
RSN Configuration on page 90
Selecting the Application Language on page 97
Option Key Label on page 107

C July 2016 Updating Option Key Regenerate System on page 74

Updated the contents including:

Updated the instructions in the section of Backing Up Patient Data on
page 22.
Deleted the section of clear adobe update.
Added the Note: on page 37 in the section of Install Windows 7 with
Win7 OS Image on page 36.
Added the Step 11 on page 40 in the section of Install Windows 7 with
Win7 OS Image on page 36.
E-063178 C October 2015 Updated the estimated application software installation time in the
Step 3 on page 66.
Updated the build number information in the Step 17 on page 86.
Added detailed instruction in the section of Restoring Patient Images
on page 87.
Added the Note: on page 100 about Customize Format setting in the
section of Setting the OS language on page 100.
Updated the information in the section of Verifying and/or Installing
the Option License Key on page 106.

459800863381 Rev Q CSIP Level 1 6

ECO # Revision Date Comments

Updated the Option key Manager website access in the section of

Option Key Manager System on page 108
E-075049 D July 2016
Updated the figures and added a note in the section of Option Key
Manager System on page 108

Updated the figure of firmware DVD Table 1-3 on page 18

Updated the build number information in the Step 17 on page 86.
E-079191 E October 2016
Updated the figure of Figure 5-6 on page 86 with the new
build No. information.

E-071305 F March 2017 Added the section of Firmware Versions on page 124

Add Step Note: on page 18;

E-080139 G April 2017 Added the section of T5810XL BIOS Setting on page 32;
Updated the figure of Figure 2-11 on page 36.

Updated the content of Access CT Software Installation Kit Contents

on page 17;
Updated the content of Time Required on page 17;
Added the content of Table 1-3 on page 18;
E-094043 H September 2017
Added the contents in the Anti-Virus Installation Instructions on page
71;
Modified the contents of Firmware Versions for Access CT V2.0.0.13
Firmware Disc on page 124.

Added the section of Disconnect the system on page 27;

E-094572 I September 2017 Added the content of Update the Anti-Virus Database on page 73;
Added the section of Disconnect the System on page 19.

E-096020 J November 2017 Deleted the section of “Update the Anti-Virus Database” on page 73.

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ECO # Revision Date Comments

Modified the estimated time in Table 1-2 on page 17;

Modified the Access CT ASTR disc in Table 1-3 on page 18;
Modified the section of Install Windows 7 with Win7 OS Image on
page 36;
E-097569 K December 2017
Added the section of Graphics Card Driver Installation on page 54;
Added the section of ASTR Installation on page 67;
Modified the Couch Motion Control Board firmware version in
Table E-1 on page 124.

Adjust the order of section Disconnect the System on page 19 before

Performing Backup on page 19;
Add the steps from Step 23 on page 75 to Step 26 on page 75.
E-099101 L January 2018 Delete the section 5.5 Reconnect the system.
Update the Step 17 on page 86.
Add Italian and French in the section of Selecting the Application
Language on page 97.

Updated T5810XL BIOS Setting on page 32;

Added the section of T5810XL Resetting on page 41;
E-108950 M February 2019
Added a step of 18 on page 86;
Deleted Firmware version section.

E-114785 N May 2019 Administrative changes.

Updated the table of Table 1-3 on page 18;

Added the section of T5820 BIOS Setting on page 27;
Added the caution for CAUTION on page 40;
E-120362 O October 2019 Updated the section of Graphics Card Driver Installation on page 54;
Added the section of Drive Configuration for T5820 on page 63;
Added the caution for CAUTION: on page 87.
Added the section of Firmware Versions on page 124.

E-124634 P March 2020 Added the section of Update Patch (only for T5810) on page 76

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ECO # Revision Date Comments

Administrative change: move 1.4.1 Required Tools and 1.4.2 Time

E-127735 Q June 2020 Required to 1.5Access CT Software Installation Kit Contents on page
17.

This document was prepared by CT/AMI Service Innovations.

For any additions, corrections, or suggestions, contact your next level of support.

459800863381 Rev Q CSIP Level 1 9

Copyright@ 2020 Koninklijke Philips N.V. All Rights Reserved.
ATTENTION: THIS PAGE CONTAINS COPYRIGHTED MATERIALS THAT ARE CONFIDENTIAL AND/OR PROPRIETARY. ANY RELEASE OR DISTRIBUTION OF THIS MATERIAL, WITHOUT PERMISSION, IS A VIOLATION OF LAW.
Contents
Section 1: Software Installation Procedures Overview: ...................................... 13
1.1 iSSL Functionality for Remote Connection .....................................................................14
1.2 Installation Reasons Matrix .........................................................................................14
1.3 Prerequisite ..............................................................................................................16
1.4 Installation of RSN Direct Connection ...........................................................................16
1.5 Access CT Software Installation Kit Contents .................................................................17
1.5.1 Required Tools.................................................................................................17
1.5.2 Time Required .................................................................................................17
1.5.3 The contents of the Access CT software kit ..........................................................18
1.6 Disconnect the System...............................................................................................19
1.7 Performing Backup ....................................................................................................19
1.7.1 Backing Up System Configuration.......................................................................20
1.7.2 Backing Up Patient Data....................................................................................22

Section 2: Windows 7 & Third-Party Software Installation Using Win7 OS Image: 26

2.1 T5820 BIOS Setting ...................................................................................................27
2.1.1 T5820 BIOS Setting..........................................................................................27
2.2 T5810XL BIOS Setting ...............................................................................................32
2.2.1 T5810XL BIOS Setting ......................................................................................32
2.3 T3600 BIOS Setting ...................................................................................................34
2.3.1 T3600 BIOS Setting..........................................................................................34
2.4 Install Windows 7 with Win7 OS Image ........................................................................36
2.5 T5810XL Resetting ....................................................................................................41
2.6 Windows Activation....................................................................................................43

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2.7 Hardware Configuration Procedures .............................................................................49

2.7.1 Installing the Microphone ..................................................................................50
2.7.2 Change the Date and Time ................................................................................51
2.8 Graphics Card Driver Installation .................................................................................54

Section 3: Configuring Computer Drives: ........................................................... 55

3.1 Drive Configuration for T3600/T5810XL ........................................................................56
3.1.1 Checking Drive Configuration.............................................................................56
3.1.2 Change Drive Letter .........................................................................................57
3.1.3 Verifying the Drive Configuration after Drive Changes ...........................................62
3.2 Drive Configuration for T5820 .....................................................................................63

Section 4: Application Software Installation: ..................................................... 64

4.1 Remove folders .........................................................................................................64
4.2 Host Application Software ...........................................................................................66
4.3 ASTR Installation.......................................................................................................67
4.4 Update Patch (only for T5810) ....................................................................................76
4.4.1 Download Patch ...............................................................................................76
4.4.2 Update Patch Procedures...................................................................................77

Section 5: Restoring System Information and Parameters: ................................. 83

5.1 Restoring System Information.....................................................................................83
5.2 Restoring Patient Images............................................................................................87
5.3 RSN Configuration .....................................................................................................90
5.4 Verifying System Operation ........................................................................................96

Appendix A: Selecting the Language: ................................................................ 97

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A.1 Selecting the Application Language ..............................................................................97

A.2 Setting the OS language .......................................................................................... 100

Appendix B: Verifying and/or Installing the Option License Key: ....................... 106
B.1 Option Key Setup .................................................................................................... 106
B.2 Option Key Manager System ..................................................................................... 108

Appendix C: Deleting and Configuring the RAID Configuration: ......................... 111

C.1 Deleting the RAID Configuration ................................................................................ 111
C.2 Hard Disk Initialization ............................................................................................. 113
C.3 Configuring the RAID 0 ............................................................................................ 115
C.4 Initializing and Converting Disk Wizard....................................................................... 118

Appendix D: System Time Setting: ................................................................... 122

D.1 Direct Short Time Correction Back ............................................................................. 122
D.2 Time Correction Back with Windows 7 and Application Software Re-installation................ 123

Appendix E: Firmware Versions: ...................................................................... 124

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These installation procedures provide the instructions for reinstalling Windows 7 operating system and
the application software for Access CT systems.

!
CAUTION: You are required to read and understand the entire document before proceeding.

!
CAUTION: Always perform Backup before reinstalling the software (see Performing Backup on page
19).

The default workflow in this document is for reinstalling Windows 7 and Console Application Software.
Table 1-1 on page 14 shows other installation workflows. After selecting your desired workflow make
sure to perform the workflow procedures as they are listed in the table.

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1.1 iSSL Functionality for Remote Connection

Access CT now has iSSL functionality. iSSL is the recommended method to remotely connect systems.
The websites below will help the FSE when using iSSL:
• Philips Remote Service (PRS) Homepage
• M2M User Guide and Troubleshooting Steps Website
• iSSLLink FAQ Website.

1.2 Installation Reasons Matrix

Table 1-1: Installation Reasons Matrix

Installation Reasons Workflow Reasons

1. Performing Backup on page 19

2. Windows 7 & Third-Party Software Installation Using Win7 OS
Image on page 26
Reinstalling Windows 7 3. Checking Drive Configuration on page 56
1. and Console Software Windows 7 Crashed
(default)
4. Application Software Installation on page 64
5. Restoring System Information and Parameters on page 83
6. RSN Configuration on page 90
7. Verifying System Operation on page 96

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Table 1-1: Installation Reasons Matrix

Installation Reasons Workflow Reasons

1. Performing Backup on page 19

2. T3600 BIOS Setting on page 34/T5810XL BIOS Setting on page 32
3. Windows 7 & Third-Party Software Installation Using Win7 OS
Image on page 26
Reinstalling Windows 7 Replace Console
2.
and Software as new 4. Checking Drive Configuration on page 56 computer
5. Application Software Installation on page 64
6. RSN Configuration on page 90
7. Verifying System Operation on page 96
1. Performing Backup on page 19
2. Deleting and Configuring the RAID Configuration on page 111
3. Checking Drive Configuration on page 56
Setup RAID & Partition Replace 300G
3.
Disk
4. Application Software Installation on page 64 Harddisk (T3600)
5. Restoring System Information and Parameters on page 83
6. RSN Configuration on page 90
7. Verifying System Operation on page 96

4. Replacing Network Card 1. Verifying and/or Installing the Option License Key on page 106 Replacing Network
Card

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1.3 Prerequisite

IMPORTANT: Prior to the site visit, make sure prepare and bring the materials mentioned below:
• If you use a USB device to save the backup, connect the device to the FSE laptop and run a virus check
to prevent virus from infecting the system.
• Prior to the site visit for the installation, obtain the License Key from the Philips Healthcare Web site
in case that there is no internet access on site. See Option Key Manager System on page 108.
• A blank CD/DVD disk must be available on-site to be used as a backup media.

1.4 Installation of RSN Direct Connection

• If there are any problems, the PRS leader (RSN Champion) needs to communicate with the hospital
and investigate. Any questions should be sent to the [email protected]
• To connect to RSN by a direct internet connection, ask the Hospital Network Administrator for the
permanent IP address, and use the same IP address for the Host Hospital LAN connection.
• To connect to RSN by router, first you need to apply for a new router spare part from the local RSN
administrator. The new router IP address has been set to connect to the Philips network. For complete
instructions how to configure the direct network connection, refer to Access CT Network Installation
and Configuration which can be downloaded from the InCenter.

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1.5 Access CT Software Installation Kit Contents

1.5.1 Required Tools
• Access CT Software Kit
• IST Dongle

1.5.2 Time Required

Table 1-2: Time Required

No. Procedure Estimated Time Required

1. Windows 7 Installation/Recovery using

35 minutes
Win7 OS Image Disk

2. Host software Installation 25 minutes

3. Backup & Restore 15 minutes

4. Calibration and Performance Test 1 hour

5. TOTAL ESTIMATED TIME 2.25 hours

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1.5.3 The contents of the Access CT software kit

Table 1-3: Access CT Console Software Kit
Description Directory Tree Qty

Access CT Console Software DVD 1

Access CT OS Package disc for T3600

or Access CT OS Package disc for T5810XL 1
or Access CT OS Package disc for T5820

Access CT Firmware CD 1

Access CT ASTR disc 1

Note: Windows 7 OS image DVD depends on the Host Computer. If the host computer is T3600, Choose Access
CT OS Package disc for T3600. If the host computer is T5810XL, choose Access CT T5810 OS Package
disc. If the host computer is T5820, choose Access CT T5820 OS Package disc.

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1.6 Disconnect the System

Disconnect the system from the hospital LAN.

1.7 Performing Backup

This section includes two procedures:
• Backing Up System Configuration on page 20
• Backing Up Patient Data on page 22.

Note: Table 1-4 lists the backup requirements. Confirm with hospital doctor if the Patient Images and Raw
Data need to be backed up.

Table 1-4: Backup Matrix

Backup Patient Images Backup RawData

Items Backup Database
(on Hospital Demand) (on Hospital Demand)

Installing Windows 7 and software on a new hard drive Necessary Necessary Suggested

Reinstalling Windows 7 and software Necessary Suggested Suggested

Windows 7 Installation/Recovery (format C:) Necessary Suggested Suggested

Windows 7 Installation/Recovery (format C:& D:) Necessary Necessary Suggested

Note: It is recommended to backup the Database to a CD or DVD.

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1.7.1 Backing Up System Configuration

1. Insert your IST dongle. In the Log On window, type your
IST password.
2. Double-click the Backup & Restore icon on desktop.
3. Log On as philips_service. The Backup & Restore dialog
window opens (see Figure 1-1).
4. Select the Backup tab.
Note: There are two ways to backup the system:
a. Local - Backup Database to HardDisk;
b. CD/DVD - Backup Database to a CD/DVD.
5. In the Backup Mode tab, select local or CD/DVD
a. If Backup to Local, click Browse and choose the
destination where to backup. Recommend to backup to
D :\Temp\.
b. If Backup to CD/DVD, Insert a blank CD/DVD into the
drive.
6. Check Select All and then click Backup.

!
CAUTION Select All must be selected, otherwise an
error will occur when the system Restore is performed
using this backup.

! Figure 1-1: Backup

CAUTION Make sure the folder name does NOT
include a space.

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7. Click Yes to start.

If ‘Backup the selected items?’ window appears, click Yes. IF not, ignore it.
8. When the backup is complete, click OK.
9. Click Exit to close the Backup & Restore dialog box.
10. Open the Backup CD/DVD or local folder, and check the files selected to backup are all in the CD/
DVD or local folder.
11. Eject the CD/DVD.
12. Unplug the IST dongle.

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1.7.2 Backing Up Patient Data

!
CAUTION: If the D:\ partition is going to be formatted during the installation, make sure to backup the
patient data, otherwise the patient images will be lost.

Note: Check with the hospital if the Patient Images need to be backuped or not. If it is required by the hospital, backup
the images refer to this section.

Notes: If a PACS server is connected, copying the patient images to a PACS server is the recommended and easiest way to
backup the patient images.
To ensure the patient data will not be erased by accident, the following conditions must be fulfilled
during the upgrade:
1. Insert your IST dongle. In the Log On window, type your IST password.
2. Log on to the Host application as philips_service.
3. Insert a blank CD or DVD into the DVD Drive.

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4 Select Patient records from Home page list

by pressing the Shift key and click the
Patient record(see Figure 1-2).
Note: The data size to DVD will be
automatically controlled by the system.

Figure 1-2: Select Patient List

5 Click Copy to and choose DVDR, then click

OK (see Figure 1-3).

Figure 1-3: Copy to DVDR

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6 Click Local on Home Page and then click

DVDR (see Figure 1-4).

Figure 1-4: Local DVDR

7 Click .

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!
WARNING: Do not select Hide Patient
Information, otherwise the patient
information will be erased automatically
during the backup process.
8 Click OK button to start the DVD burning
process.
9 If the data size is larger than one disc, a
message box “Insert a blank CD/DVD disc
to burn Disc2?” will appear.
10 Insert a blank CD or DVD into the Console Figure 1-5: Click ‘OK’ button to Burn
DVD Drive, Repeat Step 6 on page 24 to
Step 11 on page 25 to burn the rest of the
Patient data on DVD or CD.
11 When burning is complete, and a message
box "Burn ended successfully" will be
shown(see Figure 1-6), click Yes.
12 To verify the backup,view the Images on
CD or DVD, insert the DVD or CD to DVD
drive, open F:\ and click run.bat. The
image reader will start. Figure 1-6: Burning Ended
13 Log off the application, and eject the CD or
DVD.
14 Unplug the IST dongle.

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This section provides the instructions to restore/install the Windows 7 by using the Win7 OS Image DVD.

!
WARNING: Reinstalling Windows 7 will result in the loss of patient information. Make sure you have a
backup of the patient information and configuration files before starting the installation
procedure. Refer to Performing Backup on page 19.

!
WARNING: Before booting the computer to the Win7 OS Image DVD, make sure to remove any USB
device connected to the computer.

!
WARNING: Make sure you use the correct BIOS settings for your Host computer.

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2.1 T5820 BIOS Setting

• To reinstall Windows 7 and Software on a new T5820 computer, refer to T5820 BIOS Setting on page
27 and Install Windows 7 with Win7 OS Image on page 36.
• To reinstall Windows 7 and Software on the same T5820 computer, refer to Install Windows 7 with
Win7 OS Image on page 36.

2.1.1 T5820 BIOS Setting

The following BIOS setting procedures are for T5820.

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1. Restart the computer and during startup press F12 to enter Startup Menu (see Figure 2-1 ).

Figure 2-1:

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2. Navigate to General->Boot Sequence(see Figure 2-2 ).

3. Check P0: SATA SSD, P1: SATA SSD and P6: HL-DT-ST DVD+/-RW GU90N and use arrow to make
the sequence same in (see Figure 2-2 ).

Figure 2-2:

4. Click Apply(see Figure 2-2 ).

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5. Navigate to General->Advanced Boot Options and check Enable legacy Option ROMs (see
Figure 2-3 ).

Figure 2-3:

6. Navigate to System Configuration->SATA Operation and check AHCI (see Figure 2-4 ).

Figure 2-4:

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7. Navigate to System Configuration->Miscellaneous Devices and check Enable PCI Slot (see Figure 2-
5 ).

Figure 2-5:

8. Press Esc and click Save/Exit to reboot the console computer.

9. Continue with Install Windows 7 with Win7 OS Image on page 36 to install Windows 7.

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2.2 T5810XL BIOS Setting

• To reinstall Windows 7 and Software on a new T5810XL computer, refer to T5810XL BIOS Setting on
page 32 and Install Windows 7 with Win7 OS Image on page 36.
• To reinstall Windows 7 and Software on the same T5810XL computer, refer to Install Windows 7 with
Win7 OS Image on page 36.

2.2.1 T5810XL BIOS Setting

The following BIOS setting procedures are for T5810XL computer installation.
1. Restart the computer and during the startup press F2 to enter BIOS Setup.

Note: The mouse is available.

2. Select System Configuration and then SATA Operation (see Figure 2-6).
3. Select AHCI (see Figure 2-6 ).

Figure 2-6:

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4. Select Drives and check ODD-0 and ODD-1 (see Figure 2-7 ).

Figure 2-7:
5. Press Esc and click Yes to reboot the Console.

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2.3 T3600 BIOS Setting

• To reinstall Windows 7 and Software on a new T3600 computer, refer to T3600 BIOS Setting on page
34 and Install Windows 7 with Win7 OS Image on page 36
• To reinstall Windows 7 and Software on the same T3600 computer, refer to Install Windows 7 with
Win7 OS Image on page 36.

2.3.1 T3600 BIOS Setting

The following BIOS setting procedures are for a newT3600 computer installation.

!
CAUTION: Do not change any other BIOS settings that is not mentioned in this procedure.

1. Restart the computer and during startup

press F2 to enter BIOS Setup.

Note: The mouse is available.

2. Select Drives (see Figure 2-8)
3. Check SATA-0 and SATA-1 (see Figure 2-8).

Figure 2-8: SATA setting

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4. Select ACHI Operation.

5. Select ATA(see Figure 2-9).
6. Click Yes in the pop window.

Figure 2-9: ACHI Operation

7. Select SATA/RAID Operation.
8. Select Enable (see Figure 2-10)
9. Press Esc and click Yes to reboot the Console
Computer.
10. Continue with Install Windows 7 with Win7
OS Image on page 36 to install Windows 7.

Figure 2-10: SATA/RAID Operation

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2.4 Install Windows 7 with Win7 OS Image

!
CAUTION: Make sure there are no USB drives connected before starting Win7 OS Image installation. If
a USB drive is connected, a bad sector error may appear.

1. While the computer restarts, press F12 to enter the

Boot Device Menue.
2. Insert the Access CT OS Package disc for T3600/
Access CT T5810XL OS Package disc/ Access CT
T5820 OS Disc into DVD Drive.
3. The Boot Device Menu window opens.
4. In the Boot Device Menu, use the UP/Down arrow
key to highlight CD/DVD/CD-RW Drive (see
Figure 2-11).
5. Press Enter.

Figure 2-11: Device Select for T3600/T5810XL

Figure 2-12: For T5820

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Note: Press any key to boot from CD or DVD(see Figure 2-

13), otherwise the windows will start.

Figure 2-13: Boot from CD or DVD

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!
WARNING: If item 1 is chosen, the patient
images stored on Drive D will be erased and are
not recoverable. Make sure you have a complete
backup of the Patient images on Drive D before
using boot option 1.
6. Type 1 or 2 in the System Restore (see Figure 2-14 ).
• 1 Automatically Setup System Disk will format
the Drive C as well as Drive D.
• 2 Automatically Restore Windows 7 (default)
will format the Drive C ONLY (see Figure 2-14 ).
Note: Always choose option 2 for Win7 OS Image Figure 2-14: Restore Windows 7 for T3600/T5810XL
Installation.

!
CAUTION For T5820, if the System Restore
list is different from Figure 2-15 on page 38, the
Hard disk has problems.

Figure 2-15: Restore Windows 7 for T5820

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7. Press Enter.
Note: This procedure will take approximately 30 minutes.

Figure 2-16: Restore Progress

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8. After Windows 7 is installed, the system

automatically restarts.
9. Log on to Windows.
10. When first Logon Windows 7, wait a few minutes for
the automatic disk settings.

!
CAUTION After first log on windows for
T5820, make sure that the Identify Hardware exe
is automatically finished and do not restart the
computer before finish.Otherwise, the computer
drive configuration could cause error.

Figure 2-18: Windows Activation

Figure 2-17:
11. A Windows Activation dialog box appears, click Ask
me later (see Figure 2-18). Click OK.
12. The Microsoft Windows dialog box pops up, click
Restart Later (see Figure 2-19 ). Click OK. Figure 2-19: Restart
Note: Do NOT restart the computer till the automatic
setting is complete.
13. After the automatic disk setting is complete,
manually restart Windows.
14. Eject the Win7 OS Image DVD from DVD Drive.
15. Continue with Windows Activation on page 43.

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2.5 T5810XL Resetting

1. Restart the computer and during the startup press F2 to enter BIOS Setup.

Note: The mouse is available.

2. Select System Configuration-> Drives and then check HDD-0,HDD-1,ODD-1, ODD-1 (see Figure 2-
20 ).

Figure 2-20:
3. Select System Configuration and then select SATA Operation.

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4. Check RAID ON (see Figure 2-21 ).

Figure 2-21:
5. Press Esc and click YES to reboot the console.

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2.6 Windows Activation

!
CAUTION: If there is a problem activating Windows, activate by a telephone call to the local Microsoft
Support representative.

1. When Windows 7 firstly starts, right click

on My Computer and choose Properties.
2. Click Change product key at the bottom
(see Figure 2-22 ).
3. The Active Window opens.

Figure 2-22: Change Product Key

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4. Enter the new key which is printed on the

sticker attached to the Console PC cover
Product Key (see Figure 2-23 ).
5. Click Next.

Figure 2-23: Product Key

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6. Wait 3 minutes to verify the product key

(see Figure 2-24 ).

Figure 2-24: Verify Product Key

Note: If a problem occurs during product key

verification, check Show me other ways
to activate.
7. If the product key is verified, check Show
me other ways to activate(see Figure 2-25
).

Figure 2-25:

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8. Check Use the automated phone

system(see Figure 2-26 ).

Figure 2-26:

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9. Choose the nearest location from the

dropdown list to find available phone
numbers for activation(see Figure 2-27 ).
10. Click Next.

Figure 2-27:

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11. Telephone a customer service

representative.
12. Type the numbers according to service tip
(see Figure 2-28 )
13. Click Next to complete Windows 7
activation (see Figure 2-28 ).

Figure 2-28: Type Confirmation ID

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14. Windows activation is complete, continue

with Hardware Configuration Procedures
on page 49.

Figure 2-29: Windows Activation Completed

2.7 Hardware Configuration Procedures

This section includes the following procedures:
• Installing the Microphone on page 50
• Change the Date and Time on page 51
• If the system time needs to be corrected after the installation process, refer to the section of System
Time Setting on page 122 for detail of time correction. on page 51

!
WARNING: Do not change the system language before Application Software Installation is completely
finished.

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2.7.1 Installing the Microphone

1. When a Microphone is connected, a
system setup window appears with
audio connection.
2. Click OK to install the
microphone(see Figure 2-30).

Figure 2-30: Microphone connect

Note: If the window as Figure 2-31 appears, it means new hardware was installed. It is necessary to click YES
to restart the computer.

Figure 2-31: Restart after new device installation

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2.7.2 Change the Date and Time

Note: If the system time needs to be corrected after the installation process, refer to the section of System Time
Setting on page 122 for detail of time correction.

1. Click the Time tray at the bottom-right corner of the

windows desktop.
2. The Date and Time window opens at the bottom-
right corner.
3. Click Change date and time setting(see Figure 2-32).

Figure 2-32:

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4. In the Date and Time window, click Change time

zone(see Figure 2-33).

Figure 2-33: Date and Time

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5. In the Time Zone Settings window,

select the time zone to local from the
dropdown list, then click OK (see
Figure 2-34).
Note: If the selected location uses daylight
saving changes, it shows
automatically when you set the time
zone (see Figure 2-34).
6. In the Date and Time Window, click
Change Data & Time(see Figure 2-33).
7. Change the Date & Time to local time,
then click OK (see Figure 2-35).
Figure 2-34: Time Zone Setting

Figure 2-35: Date and Time Settings

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2.8 Graphics Card Driver Installation

Table 2-1: Graphics Card Driver

Host Computer Graphics Card Graphics Card Driver

GTX 750Ti no need manually install, integrated in Win7 OS Image

T3600XL
Graphic Card 1050 manually install Graphic Card 1050 driver

T5810XL Graphic Card 1050 no need manually install, integrated in Win7 OS Image

T5820 Graphic Card 1050 no need manually install, integrated in Win7 OS Image

For manually install GTX 1050 driver in T3600XL, please refer to the Access CT Workspace Repair and
Replacement Instructions Manual.

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To configure the computer drives correctly, perform the following procedures:

• Drive Configuration for T3600/T5810XL on page 56
• Checking Drive Configuration on page 56
• Change Drive Letter on page 57
• Importing Drive E on page 60
• Verifying the Drive Configuration after Drive Changes on page 62
• Drive Configuration for T5820 on page 63

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3.1 Drive Configuration for T3600/T5810XL

3.1.1 Checking Drive Configuration

Note: If the drive configuration is not correct as following, refer to the section of Deleting and Configuring the
RAID Configuration on page 111.

1. On the Microsoft Windows desktop, right click My

Computer.
2. In the popup menu, click Manage.
3. Navigate to Storage -->Disk management.
4. Check the drive letters according to the list below:
• Drive C: should be 80 GB
• Drive D: should be 385 GB
• Drive E: should be 884 GB
Note: If drive E: is missing refer to Importing Drive E on
page 60.
• Drive F: should be assigned to DVD Drive
Figure 3-1:

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3.1.2 Change Drive Letter

Note: If a drive letter is not correct, change it. If the drive letters are correct, skip this section and continue with
Verifying the Drive Configuration after Drive Changes on page 62.
Quick guide to change drive letters:
1. If the Drive D: and Drive E: are swapped, first change Drive letter of E: to H:.
a. Right click Drive E: and click Change Drive Letter and Paths...(see Figure 3-2 ).

Figure 3-2: Change Drive Letter

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b. In the Change Drive Letter and Paths for E: window, click Change (see Figure 3-3 ).
c. In the Change Drive Letter or Path window, click E: and choose H:. And then click OK in the Change
Drive Letter or Path window(see Figure 3-4 ).

Figure 3-4: Choose H

Figure 3-3: Select Change

d. When the Disk Management Window appears, click Yes (see Figure 3-5 ).

Figure 3-5: Confirm to Change

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e. Verify that Volume E: was changed to Volume H: (see Figure 3-6 ).

Figure 3-6: Change Drive Letter

2. Repeat Step a on page 57 to Step e on page 59 to change Drive D: to E:.
3. Repeat Step a on page 57 to Step e on page 59 to change Drive H: to D:.

Figure 3-7: Hard Disk Configuration

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Importing Drive E

Note: If Drive E: is missing, perform the following instructions to import Drive E:

1. On the Windows desktop right-click My Computer.

2. In the popup menu, click Manage.
3. Navigate to Storage-->Disk management.
• If a Foreign disk does not appear, the Raid was
deleted. refer to Deleting and Configuring the
RAID Configuration on page 111 to Initialize
Drive E.
• If Drive E: is missing, perform the following
instructions:
4. If the CD_ROM0 drive letter is E, right click CD-
ROM0, select Change drive letter and paths to
change DVD drive letter to F. If not, continue with Figure 3-8:
next step.
5. Right click Disk 1 (see Figure 3-9 ).
6. Select Convert to Basic Disk (see Figure 3-9 ).

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Figure 3-9: Convert to Basic Disk

7. Click Yes to confirm converting the disk to basic(see Figure 3-10 ).

Figure 3-10:
8. Continue with Initializing and Converting Disk Wizard from Step 4 on page 119 to Step 8 on page
121.

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3.1.3 Verifying the Drive Configuration after Drive Changes

Check the Drives letters according to the following list:
• Drive C: should be 80 GB
• Drive D: should be 385 GB
• Drive E: should be 884 GB
• Drive F: should be assigned to DVD Drive.

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3.2 Drive Configuration for T5820

1. On the Microsoft Windows desktop, right click My

Computer.
2. In the popup menu, click Manage.
3. Navigate to Storage -->Disk management.
4. Check the drive letters according to the list below:
• Drive C: should be 80 GB
• Drive D: should be 367 GB
• Drive E: should be 447 GB
• Drive F: should be assigned to DVD Drive

Figure 3-11:

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If Drive D was formatted when installing Windows 7, skip to Host Application Software on page 66.
If Drive D was not formatted when installing Windows 7, go to Remove folders on page 64

4.1 Remove folders

!
WARNING: All files and folders in Drive D will be deleted permanently after click Yes except for folder
name include strings “D:\imagedata” and “Backupdatabase“.
1. Insert the Access CT Console Software DVD.
2. Double click F:\ Access CT 16\Access CT\ Service Tools\DriveClean\Drive_D_Clean.exe. or F:\
Access CT 6\Access CT\ Service Tools\DriveClean\Drive_D_Clean.exe.
3. The Drive_D_Clean window appears. Click Yes (see Figure 4-1).
4. The Prompt window opens. Click OK (see Figure 4-2).

Note: This will take some time. Wait for the window Finish cleaning drive D: to appear.

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Figure 4-1: Figure 4-2:

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4.2 Host Application Software

!
WARNING: Before starting the OneClickInstall.exe, make sure you have performed Remove folders on
page 64.
1. Double click F:\OneClickInstall.exe.
2. The Installation window opens. Click Start. The Host Application, Recon application, FRU History
and RSN are installed automatically.

Figure 4-3:
3. Wait about 10 minutes for the installation to finish. When the installation is completed, click Finish.

!
WARNING: Do not start the Console software before Restoring System Information and Parameters on
page 83 completed.
4. Eject the Console Software DVD.

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5. After the oneclickinstall, manually restart the computer.

4.3 ASTR Installation

ASTR Installation procedures are only applicable to Access CT system with 32 slice configuration.
1. Insert your IST dongle. In the Log On window, type your IST password.
2. Double-click the Access CT icon on the desktop, and log on as philips_service.
3. Insert an Access CT ASTR disc into the DVD Drive.

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4. Navigate to Service - Daily - Protocol Edit in the Application Software (see Figure 4-4).

Figure 4-4: Protocol Edit

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5. Click Import Protocols (see Figure 4-5).

Figure 4-5: Import Protocols

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6. Select CD\DVD ROM - Ear - Lung - Extremity - Pelvis, click OK (see Figure 4-6).

Figure 4-6: Import Protocols

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7. A message box “Please restart to load the imported protocols” will be shown, click OK (see Figure 4-
7).

Figure 4-7: Restart the Application Software

8. Click Cancel.
9. Click Exit.
10. Click Home - Logout (see Figure 4-8).

Figure 4-8: Logout

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11. A message box “Logout” will be shown, click Yes (see Figure 4-9).

Figure 4-9: Logout Box

12. Double-click the Access CT icon on the desktop, and log on as philips_service.

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13. Navigate to Service - Daily - Protocol Edit in the Application Software (see Figure 4-10).

Figure 4-10: Protocol Edit

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14. Click Ear, make sure IAC_ASTR is shown (see Figure 4-11).

Figure 4-11: Ear

15. Navigate to Exit - Service - Daily - Protocol Edit in the Application Software (see Figure 4-4).
16. Click Lung, make sure HRCT_ASTR is shown (see Figure 4-12).

Figure 4-12: Lung

17. Navigate to Exit - Service - Daily - Protocol Edit in the Application Software (see Figure 4-4).

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18. Click Extremity, make sure Extremity Volume_ASTR is shown (see Figure 4-13).

Figure 4-13: Extremity Volume

19. Navigate to Exit - Service - Daily - Protocol Edit in the Application Software (see Figure 4-4).
20. Click Pelvis, make sure Pelvis Bone_ASTR is shown (see Figure 4-14).

Figure 4-14: Pelvis

21. Click Exit.
22. Log off the Application Software and eject the Access CT ASTR disc.
23. Restart the Host Computer.
24. Log on the Application Software.
25. Reconnect the system to the hospital LAN.
26. Log off the Application Software.

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4.4 Update Patch (only for T5810)

4.4.1 Download Patch
1. Download T5810 Shutdown Issue Patch.zip from InCenter.
2. Save the folder in laptop.
3. Extract the T5810 Shutdown Issue Patch.zip to the folder with same name.
4. Burn the extracted folder to a blank disc and write T5810 Shutdown Issue Patch Disc.
5. Check the file existing in the disc (see Figure 4-15).

Figure 4-15:

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4.4.2 Update Patch Procedures

1. Insert T5810 Shutdown Issue Patch Disc to Host Computer.
2. Press Win+R and type regedit(see Figure 4-16).

Figure 4-16:

3. Click OK (see Figure 4-16).

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4. The dialog Box pops up (see Figure 4-17).

Figure 4-17:

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5. Navigate to File->Import...(see Figure 4-18).

Figure 4-18:

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6. Navigate to T5810. reg file where you save (see Figure 4-19).

Figure 4-19:

7. Click OK (see Figure 4-19).

8. Click OK (see Figure 4-20).

Figure 4-20:

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9. Navigate to HKEY-LOCAL-MACHINE-SYSTEM-CurrentControlSet-Service-pci.
10. Check the same content in Parameters folder (see Figure 4-21).

Figure 4-21:

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11. Restart the Host Computer.

12. Restart the Host Computer to verify whether the issue is solved. If the issue still exists, perform the
steps from Step 2 on page 76 to Step 12 on page 82.
13. Eject the T5810 Shutdown Issue Patch Disc and keep it on site.

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5.1 Restoring System Information

Note: If you do not have the Backup (see Performing Backup )to restore the system information and
parameters, you must perform Calibrations and set System Setting for clinical application.
• If the Patient Images have been backed up and will not be restored, the Patient Information could be unselected in
Step 11 on page 84.
Restore the system information as follows:
1. Insert your IST dongle and in the log on window, type in your IST password.
2. Double-click the Backup & Restore icon.
3. Log on as philips_service.

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4. The Backup & Restore dialog appears (see

Figure 5-1).
5. Select the Restore tab.
6. In the Restore mode area, select the Restore tab.
7. In the Restore Mode box, select CD/DVD or
Local according to the backup option choosen in
the sction Performing Backup on page 19.
8. Insert the backup CD/DVD(if restore from CD/
DVD).
9. Click Browse and navigate to the backup folder
on the CD/DVD or Local.
10. Click OK.
11. In the Restore Option box, click Select All and
then click Restore.

!
CAUTION It is necessary to Select All to
restore.

Figure 5-1: Perform Restore

12. Click Yes to confirm restore TubeHistory(see Figure 5-2).
13. Click Yes to confirm restore(see Figure 5-3).

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Figure 5-2: Tube History Figure 5-3:

14. When the restore is complete, click OK and then click Exit to close the Restore window.
15. Double-click the Access CT Host icon on desktop.

!
CAUTION: When starting the application, the system will autodetect the system’s memory
configuration. If the window shown in Figure 5-4 appears, it means there is a virtual
memory error. Click YES to restart the computer. In the following steps, if the window shown
in Figure 5-4 appears during the Access CT startup or while working, click Yes to restart the
computer.

Figure 5-4:
16. Log On as philips_service.

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Note: If the window shown in Figure 5-5 appears, click No. If it does not appear, ignore it.

Figure 5-5:
17. Click Service-->Advanced-->System Setting-->Hospital Information and check whether the
Application software version matches the version of Console Software DVD on site.

Figure 5-6: Check Software Version and Build No.(For example)

18. Check that firmware file version is latest. If not, upload system with latest firmware version. Refer to
Access CT System Programming Instructions.

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!
CAUTION: Make sure the firmware file is latest version. If not, the system could cause error.

5.2 Restoring Patient Images

Note: If the patient images were lost during the software installation, check with the hospital if the Patient
Images need to be restored. If required by the hospital, restore the images backed up in section Performing
Backup on page 19.
The system backup data includes the patient database, which is the index to all the patient data. During
the Win7 OS Image installation, if option 2 is chosen, the data on drive D: (where image data is stored)
and E: (where raw data is stored) will not be touched. The data will remain on the drive.
The Drive_D_Clean.exe tool used in the section Remove folders on page 64 deleted almost everything on
drive D: except for the D:\Image Data\ folder and the default backup data folder. The patient data list in
the application software will be recovered after a successful system restore.
If the patient data base was damaged during software installation, try first to use the service tool
ImageRawDataAutoGenerator to rebuild the patient database.
If the ImageRawDataAutoGenerator tool did not restore the patient data, manually copy all the patient
data.

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1. Insert your IST dongle. In the Log

On window, type your IST
password.
2. Double-click the Access CT icon on
the desktop, and log on as
philips_service.
3 Insert the backup CD or DVD.
4 Choose DVD(see Figure 5-7).
5 Select Patient records from Home
page list (see Figure 5-7).

Figure 5-7: Select Patient List

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6. Click Copy to and choose Local,

then click OK.

7. After the restore complete, log off
the application and eject the CD or
DVD.
8. Unplug the IST dongle.

Figure 5-8:

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5.3 RSN Configuration

1. Insert your IST dongle. In the Log On

window, type your IST password.
2. Double-click the Aceess CT icon on the
desktop, and log on as philips_service.
3. In the RSN program click Unblock in the
Windows Security Alert window.
Note: To connect to RSN by a direct internet
connection, ask the Hospital Network
Administrator for the permanent IP address,
and use the same IP address for the Host
Hospital LAN connection.

To connect to RSN by router, first you need

to apply for a new router spare part from the
local RSN administrator. The new router IP
address has been set to connect to the Philips
network.
4. Click Remind me later at Air Calibration
dialog box and click Confirm.
5. Navigate to Service -->Advanced -->System
Setting -->PSA Setting (see Figure 5-9).
6. Click Start to start the Remote Service
function.
Figure 5-9: PSA Setting

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7. When the process is complete, a caution

dialog box appears, click OK(see Figure 5-
10).

Figure 5-10:
8. Choose to unblock the qsaMain program at
Windows Security Alert window.
9. Restart the application software.
10. When the application software starts, open
the PSA Setting interface again, and check
the Link Test Output

Figure 5-11: Link Test Output

Note: The link test results shown below reflect a normal connection status. When performing the link test,
verify that the status on your machine shows that all servers are reachable or active.
Name: Agent Diagnose Test
Section: Questra Server
Questra Servers-m2m.prs.healthcare.philips.com:443 is Reachable.
Section: Total Access Connections - Enterprise
TA Enterprise Server ta-m2m.prs.healthcare.philips.com:443 is Reachable.
TA Enterprise Server ta-m2m.prs.healthcare.philips.com:443 is Reachable.

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TA Enterprise Server ta-m2m.prs.healthcare.philips.com:443 is Reachable.

TA Enterprise Server ta-m2m.prs.healthcare.philips.com:443 is Reachable.
TA Enterprise Server ta-m2m.prs.healthcare.philips.com:443 is Reachable.

Section: Total Access Connections - Agent

TA Agent Side Server Localhost:9055 is Active.
TA Agent Side Server Locakhost:22 is Active.
TA Agent Side Server Localhost:22 is Active.
TA Agent Side Server Localhost:16001 is Active.
TA Agent Side Server Localhost:23 is Active.
Section: Public Key Infrastructure (PKI) Server

Section: Public Key Infrastructure (PKI) Server

PKI RA Server car-m2m-qa-prs-healthcare.philips.com.443 is Reachable.

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Note: If any Connection is not reachable, check the local internet connection or contact the Philips GCS team.

11. The Alert and Properties services will be started

with Host console if the RSN has been configured
successfully. FSE can stop it manually when he
wants to servicing the system.
• To start the service click Start. The service is
started and the Start button is grayed out and the
Stop button is enabled.
• To stop the service click Stop. The service is
stopped and the Stop button is grayed out and the
Start button is enabled

Figure 5-12: Alerts and Monitor

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Note: If the PSA is running, the Start button is not highlighted. Do not check the“address setting” in the PSA
manager when the PSA agent is running. If you check, Figure 5-13 on page 94 will appear and the system
will hang. If the system hangs, follow Step on page 94 to Step d on page 95.

Figure 5-13: System Hung-up when PSA setting

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a. Press Ctrl+Alt+Del to open the Windows Task Manager.

b. Select the Processes tab and select ChMonitor.exe (Figure 5-14).

Figure 5-14: Window Task Manager - Process

c. Click End Process and close the Windows Task Manager window.
d. Restart the computer.

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5.4 Verifying System Operation

1. Insert your IST dongle. In the Log On window, type your IST password.
2. Double-click the Aceess CT icon on the desktop, and log on as philips_service.
3. Perform a few scans: Surview, Spiral, and Axial scans, to verify proper operation of the scanner.

Note: The Options License Key is saved and reinserted when performing Backup/Restore. New systems without
a backup must perform Option License Key installation. Refer to section Appendix B: Verifying and/or
Installing the Option License Key on page 106.

Note: To change the system language settings, refer to Appendix A: Selecting the Language on page 97.
4. Logout from Homepage.
5. After the system operation verification is complete, perform a backup (see Performing Backup on
page 19).
6. Double-click the Access CT icon on desktop, and log on as philips_service.
7. Go to Advanced Service and click Logout.
8. Unplug the IST Dongle.

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A.1 Selecting the Application Language

Follow this procedure to setup the language during system installation or after re-installing the
application software.
1. Insert your IST dongle and in the log on window, type in your IST password.
2. Logon as philips_service.
3. Go to Advanced Service, click System Setting.
4. Select Patient Registration Settings, set the keyboard language according to Table A-1 .
5. Click Apply and then click OK (see Figure A-1 on page 98).
Table A-1: Keyboard Language and Character Set

Keyboard Language Character Set

English (default) ISO_IR 100

Chinese ISO_IR 192 or GB18030

Spanish ISO_IR 100

German ISO_IR 100

Portuguese ISO_IR 100

Russian ISO_IR 144

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Figure A-1:

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6. In the Advanced Service window select

Language Setting.
7. The Language Setting dialog box
opens.The following languages are
supported:
• English
• Chinese
• Spanish Figure A-2: Language Setting
• German
• Italian
• Russian
• French
• Portuguese
8. Select the Language from the drop-down
list and click OK (see Figure A-2).
If the system language is English, the setting language procedure is complete.
If the system language is not English, continue with Setting the OS language on page 100.

459800863381 Rev Q CSIP Level 1 99

A.2 Setting the OS language

Note: In the following procedure German is used as an example.

1. Log off the application.
2. Open the Control Panel; click Start --> Control Panel.
3. Click Regional & Language Options.
4. In the Regional & Language Options window, select the
Formats to match its local preferences (see Figure A-3).
5. Click Additional settings.
Note: If the OS Language is in the following list, make sure
perform the Step 6 on page 101.
• German
• Russian
• French
• Italian
• Spanish
• Portuguese

Figure A-3: Standards and Location

459800863381 Rev Q CSIP Level 1 100

6. Set the Decimal Symbol as “.“,the Digit grouping

symbol as “,”, click OK and then Apply(see Figure A-
4).

Figure A-4: Customize Format

7. Select the Location tab and select your present location (see Figure A-5).
8. Click Apply.
9. If the system is using a non-English Language Keyboard, continue with next step.
If not, continue with Administrative setting(see Figure A-7).
10. Select the Keyboards and Languages tab and select the Change Keyboards (see Figure A-6).

459800863381 Rev Q CSIP Level 1 101

Figure A-5: Standards and the Location Figure A-6: Keyboards and Languages

11. In Text Services and Input Languages Options, click Add (see Figure A-7).
12. Select German (Germany) in Add Input Language window and click OK (see Figure A-8).

459800863381 Rev Q CSIP Level 1 102

Figure A-8:

Figure A-7:

459800863381 Rev Q CSIP Level 1 103

13. In the default input language tap, select German

(Germany)-German in the drop down list(see
Figure A-9), and then click Apply.

Figure A-9:

459800863381 Rev Q CSIP Level 1 104

14. Select the Administrative tab, click Change System Location to confirm the Language for non-Unicode programs
as your present location (see Figure A-10).
15. The Region and language Setting dialog opens, select German(Germany) in the drop down list, and then click OK
(see Figure A-11).
16. Restart Windows (see Figure A-12).

Figure A-11:

Figure A-12:

Figure A-10:

459800863381 Rev Q CSIP Level 1 105

Copyright@ 2020 Koninklijke Philips N.V. All Rights Reserved.
ATTENTION: THIS PAGE CONTAINS COPYRIGHTED MATERIALS THAT ARE CONFIDENTIAL AND/OR PROPRIETARY. ANY RELEASE OR DISTRIBUTION OF THIS MATERIAL, WITHOUT PERMISSION, IS A VIOLATION OF LAW.
Appendix B
Appendix B: Verifying and/or Installing the Option License Key

B.1 Option Key Setup

The Option License Key has been installed in the production stage before delivery of the system. The
purpose of this procedure is to:
• Verify that the Option key is installed on the system.
If not,Install the Option Key, refer to this section.
Note: If no options have been purchased by the customer, a
code will not be on the Option Key Manager System
on page 108
Verify procedure as follows:
1. Insert your IST dongle. In the Log On window, type
your IST password.
2. Double-click the Access CT icon on the desktop, and
log on as philips_service.
3. Click the Advanced Service tab. The Advanced
Service window opens.
4. Click System Setting.
5. In the left pane, click Option Key Setup(see Figure B-
1).
6. Enter the Option Key(see Option Key Manager
System on page 108).
Figure B-1: Option Key Setup

459800863381 Rev Q CSIP Level 1 106

7. If an Option Function was purchased by the

customer, the function status will be Opened.
Otherwise, the status will be empty.
8. If the Option Function is not the same as Option key
according to the Option Key Manager System on
page 108, rewrite the option key.
9. Click Save and exit.
10. Restart the application software, and log on as
philips_service.
11. Re-check the status of the Option.

Figure B-2: Option Key Label

459800863381 Rev Q CSIP Level 1 107

B.2 Option Key Manager System

Note: Prior to installation, go to the Philips Medical website to download a new license key.
The Option Key Manager System is available online.
1. Launch Internet Explorer.
2. Go to the license key website.

3. If the system Serial Number can not be found, contact the Help Desk.

The system Login interface opens (see Figure B-3).

Figure B-3: Option Key System Interface

4. Type the User ID: philips_service and Password (see Figure B-3).
5. Click Login.

459800863381 Rev Q CSIP Level 1 108

Note: The ID and Password are case-sensitive.

Figure B-4: View System Option Interface

6. Click View System Options.
7. The View System Options interface opens(see Figure B-4).
8. Select one of the View System Options(see Figure B-5).
• By System S/N: only show the input S/N system Option.
• By System Type: show selected Type system Options
• Show All: show all systems Options

Figure B-5: Option by System S/N (example)

459800863381 Rev Q CSIP Level 1 109

9. Click the View buttun in front of the system on the View Option Interface, the option description
will be shown (see Figure B-6).

Figure B-6:
10. Click the Save buttun of the system on the View Option Interface.
11. Click Save on the popup window to save the option key information of the system to a text file.
12. Click LogOut on the upper right corner on the interface.

!
WARNING: All USB devices must be scanned for virus’ by the site’s IT department before being inserted
into a host computer. Do not use a USB device that has been connected to non-Philips
computers.
13. Save the text file on an external device that you can be used when you are at the site.

459800863381 Rev Q CSIP Level 1 110

Copyright@ 2020 Koninklijke Philips N.V. All Rights Reserved.
ATTENTION: THIS PAGE CONTAINS COPYRIGHTED MATERIALS THAT ARE CONFIDENTIAL AND/OR PROPRIETARY. ANY RELEASE OR DISTRIBUTION OF THIS MATERIAL, WITHOUT PERMISSION, IS A VIOLATION OF LAW.
Appendix C
Deleting and Configuring the RAID Configuration
Appendix C:

C.1 Deleting the RAID Configuration

!
WARNING: Deleting the RAID 0 hard disk array will result in the loss of all of the Patient
Data.

1. As the computer boots, press Ctrl+I to enter

the RAID Configuration Utility (see

Figure C-1 ).

Figure C-1: Ctrl I to Start RAID

459800863381 Rev Q CSIP Level 1 111

2. In the Main Menu, use the UP/Down arrow

key to select Delete RAID Volume(see
Figure C-2).
3. Press Enter .

Figure C-2: Delete RAID Volume

4. The Delete Volume Menu window opens,
press DEL to delete the RAID
configuration(see Figure C-3).
• T3600XL Volume Capacity is 884.9GB

Figure C-3: RAID Properties

5. The Delete Volume Verification window opens,
press Y to confirm deleting the volume (see
Figure C-4).

Figure C-4: Manage Volume

459800863381 Rev Q CSIP Level 1 112

6. In Disk/Volume Information window, check

the Type/Status of the RAID, it shows Non-
RAID Disk (see Figure C-5).
7. Use the UP/Down arrow key to highlight
Exit, then press Enter.

Figure C-5: Manage Volume

C.2 Hard Disk Initialization

1. On system desktop, right click My computer
and open Computer Management.
2. Click Disk Management.
3. The Initialize Disk dialog opens, click OK.

Figure C-6: Initialize Disk

459800863381 Rev Q CSIP Level 1 113

4. Return to the Disk Management (see Figure C-7).

Figure C-7: Unlocated Disk1&Disk2

459800863381 Rev Q CSIP Level 1 114

C.3 Configuring the RAID 0

!
WARNING: Rebuilding the RAID 0 hard disk array will result in the Loss of all of the
patient Data.

1. As the computer boots, press Ctrl+I to enter

the RAID Configuration Utility (see Figure C-

8 ).

Figure C-8: Ctrl I to Start RAID

2. In the Main Menu, use the UP/Down arrow
key to select Create RAID Volume(see
Figure C-9).
3. Press Enter.

Figure C-9: Create RAID Volume

459800863381 Rev Q CSIP Level 1 115

4. In the Creat Volume Menu window, the

Volume0 is highlightened,press Enter to
continue (see Figure C-10).

Figure C-10: Volume Name

5. The RAID0(Stripe) is highlightened, press
Enter to continue (see Figure C-11).

Figure C-11: RAID Level

6. The Strip Size: 128KB is highlightened, press
Enter to continue (see Figure C-12).

Figure C-12: Strip Size

459800863381 Rev Q CSIP Level 1 116

7. The 884.9GB is highlightened, press Enter to

continue (see Figure C-13).

Figure C-13: Capacity Setting

8. Press Y to confirm creating the RAID Volume
(see Figure C-14).

Figure C-14:

459800863381 Rev Q CSIP Level 1 117

C.4 Initializing and Converting Disk Wizard

After installing a new disk, the disk must be initialized.

1. Right-click My Computer on the Windows

desktop and choose Manage.
2. Select Disk Management (see Figure C-15).

Figure C-15: Disk Management

3. Right-click Unallocated Area and click New
Simple Volume (see Figure C-16).

Figure C-16: New Simple Volume

459800863381 Rev Q CSIP Level 1 118

4. Click Next in Welcome to the New Partition

Wizard window (see Figure C-17).

Figure C-17: New Partition Welcome

459800863381 Rev Q CSIP Level 1 119

5. Keep the default information in the Simple

volumsize, and click Next in Specify Partition
Size window (see Figure C-18).

Figure C-18: Simple Volume Size

6. Select Drive letter as E, and click Next in
Assign Drive Letter to Path window(see
Figure C-19).

Figure C-19: Assign Drive Letter

459800863381 Rev Q CSIP Level 1 120

7. Keep the default setting information, and

select Perform a Quick format. And then
click Next in Format Partition window (see
Figure C-20).
8. In the Completing New Simple Volume Wizard
window, click Finish.
9. Check the drive letters refer to Checking
Drive Configuration on page 56.

Figure C-20: Format Partition

459800863381 Rev Q CSIP Level 1 121

The purpose of this section is to instruct the field engineer on the workaround procedure to change the
System Time.

Notes: Time Zone correction forward and back is unrestricted.

• Time correction forward is unrestricted.
If the system time needs to be corrected back, there are two workarounds to correct the time:
• Short time correction BACK (see Direct Short Time Correction Back on page 122).

Note: To avoid a complicated re-installation, it is recommended to use the Short Time Correction Back
procedure.
• Time correction BACK BY MORE THAN A FEW HOURS (see Time Correction Back with Windows 7
and Application Software Re-installation on page 123).

D.1 Direct Short Time Correction Back

Note: Make sure you read and understand the following procedure before starting.
Perform the following procedure if the time only needs to be reset a few hours back.
1. Restart the Host computer and log On as philips_service.
2. Log off the application to windows desktop.

459800863381 Rev Q CSIP Level 1 122

Copyright@ 2019 Koninklijke Philips N.V. All Rights Reserved.
ATTENTION: THIS PAGE CONTAINS COPYRIGHTED MATERIALS THAT ARE CONFIDENTIAL AND/OR PROPRIETARY. ANY RELEASE OR DISTRIBUTION OF THIS MATERIAL, WITHOUT PERMISSION, IS A VIOLATION OF LAW.
Access CT Software Installation Instructions System Time Setting

!
CAUTION: Do not start the CT Scanner application. The following steps are critical.
3. Change the System Time to the desired time.
4. Wait for more than the time change you just made.
For example: if you corrected the time by moving it back two (2) hours (from 5 p.m. back to 3 p.m.),
wait more than two hours before continuing.
5. Do not start the CT Application before the waiting period is over.

!
CAUTION: The computer can be shutdown during this period.
6. If the computer was shutdown, turn On the computer and log On normally.
7. Start the Access CT Application.
8. Make sure check the time is changed.

D.2 Time Correction Back with Windows 7 and

Application Software Re-installation

!
CAUTION: The Time must be corrected BEFORE installing Access CT application software.
Perform the following procedure if the time must be corrected back more than just a few hours.
1. Reinstall Windows 7, refer to Install Windows 7 with Win7 OS Image on page 36.
2. Check and change the Time Zone to local.
3. Check and change the System Time to local.
4. Reinstall the Access CT application software, refer to Host Application Software on page 66.

459800863381 Rev Q CSIP Level 1 123

Table E-1: Firmware Versions for Access CT V2.0.0.13 Firmware Disc

Board Firmware Versions Firmware File Date (MM/DD/YYYY)

Stator Control Board 0.0.2.1536 ULC16_GHOST_0.0.2.1536.mcs

Rotor Control Board 0.0.5.1579 ULC16_RHOST_0.0.5.1579.mcs

Data Receiving Card 0.0.4.1589 ULC16_DRC_0.0.4.1589.mcs

RCOM_ Center 00A7 ULC16_DMSCENTER_00A7.mcs

RCOM_ Splitter 00B6 ULC16_DMSSPLITTER_00B6.mcs

Couch Motion Control Board 0.0.2.1548 ULC16_COUCH_0.0.2.1548.mcs

CT Box Control Board 2.0.1.1536 ULC16_CTBox_2.0.1.1536.hex

Check the firmware versions:

1. Insert IST dongle, and type in the password.
2. Double-click Access CT Host on the desktop, and log On as philips_service.
3. Click Processing tab -->Service tab -->Advanced.
4. Click Firmware Update to open the firmware update window.
5. The firmware versions of files will be automatically shown in the firmware update window.
6. Check if the existing firmware versions the same as Table E-1 on page 124

459800863381 Rev Q CSIP Level 1 124

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