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    My Resume

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    My Resume

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    MY RESUME (1)

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    3 views3 pages

    My Resume

    Uploaded by

    splitmindsmarketing
    resume

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    ADEDAMOLA OBADOFIN

    3950 Manatee Way


    Mississauga, ON L5M6P5
    (437)216-8423
    [email protected]

    SUMMARY

    Experienced and highly motivated customer service representative who has


    strong communications skills to meet and exceed productivity goals. Proven
    ability to resolve issues quickly. Maintains a high level of dedication,
    professionalism and patience tocontribute to company success by providing
    clients with reliable, high quality service.

    HIGHLIGHTS

    ▪ Substantial experience and outstanding skills in customer service with over


    fifteen years’ experience providing high quality service to ensure to customer
    satisfaction

    ▪ Excellent interpersonal skills and ability to work effectively individually and in


    a team environment

    ▪ Detail oriented and ability to prioritize and multitask workload to meet


    changing demands

    ▪ Dedicated and motivated learner with excellent critical thinking and problem
    solving skills

    ▪ Proven ability to work in a face-paced, result-driven work environment

    ▪ Enthusiastic, personable, and professional in both appearance and manner

    ▪ Proficient in Microsoft Office applications


    EDUCATION

    General Business Studies Diploma​​ ​1995-1997


    Citadel College of E-Commerce, Brooklyn, New York, USA​

    RELEVANT PROFESSIONAL EXPERIENCE

    Marketing Specialist​​ Sept. 2008 - Present

    Todays World E-Commerce, Toronto Ontario

    ▪ Contacted clients to assess specific marketing needs for their business


    ▪ Created and updated unique websites for clients for their business and
    personal needs
    ▪ Collaborated with clients regarding their business marketing strategies
    ▪ Designed business cards, flyers, and promotional pamphlets

    Customer Service Representative​​ Aug. 2006 – Sept. 2008

    D.K.G Inc., Toronto Ontario​

    ▪ Maintained a good working relationship with customers by responding to all


    inquiries and complaints concerning work orders, invoices, and shipments in a
    courteous timely manner
    ▪ Processed and inputted all customer orders and checked database for
    product availability
    ▪ Handled returned goods with the authorization process according to return
    policy and assured proper credit was given to clients
    ▪ Maintained online catalog database.

    Customer Service Representative​ Apr. 2003 – Jul. 2005

    SPS Group, Toronto Ontario

    ▪ Provided high quality and timely customer service to achieve individual goals
    and targeted performance levels
    ▪ Marketed products in order to up sell and cross sell products to existing
    clients
    ▪ Processed online customer orders and solved problems at all stages of the
    customer life cycle
    ▪ Prioritized and organized daily follow ups to ensure a timely resolution and
    Inputted client information into the computer to enable quotes to be
    generated

    References Available Upon Request

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