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Collecting Supportsave Via CLI On A FOS Based Switch

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15 views1 page

Collecting Supportsave Via CLI On A FOS Based Switch

Uploaded by

bcrfirimhgxugwfyip
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Collecting supportSave via CLI on a FOS based switch

Steps:

1. Log onto the switch as admin using telnet or ssh.


2. At the command prompt type: supportsave
3. Answer the prompts that follow.
a) You will need to give the IP address of your FTP server.
b) You will be asked to provide the user name/password for your ftp server.
c) You will be asked to select a protocol. ie: FTP
d) Finally you will be asked to select the remote directory.
4. Once the log files are collected, compress the logs together.

Example:

switch:admin> supportsave
This command will collect RASLOG, TRACE, supportShow, core file, FFDC data
and other support information and then transfer them to a FTP/SCP server
or a USB device. This operation can take several minutes.
NOTE: supportSave will transfer existing trace dump file first, then
automatically generate and transfer latest one. There will be two trace dump
files transferred after this command.
OK to proceed? (yes, y, no, n): [no]y
Host IP or Host Name: xxx.xxx.xxx.xxx
User Name: admin
Password:
Protocol (ftp or scp): ftp
Remote Directory: /users/home/admin/support
Saving support information for switch:art_saturn1, module:CONSOLE0...
...ave_files/art_saturn1-S6-200802171208-CONSOLE0.gz: 7.27 kB 230.59 kB/s
Saving support information for switch:art_saturn1, module:RASLOG...
...ve_files/art_saturn1-S6-200802171208-RASLOG.ss.gz: 56.17 kB 39.91 kB/s
Saving support information for switch:art_saturn1, module:TRACE_OLD...
.../art_saturn1-S6-200802171208-old-tracedump.dmp.gz: 257.18 kB 6.25 MB/s
Saving support information for switch:art_saturn1, module:CHKRPM...
...tSave_files/art_saturn1-S6-200802171210-CHKRPM.gz: 974.00 B 27.54 kB/s
Saving support information for switch:art_saturn1, module:SSLOG...
...ave_files/art_saturn1-S6-200802171210-SSLOG.ss.gz: 5.35 kB 154.79 kB/s
Saving support information for switch:art_saturn1, module:SUPPORTSHOW...
.............................................................................
.............................................................................
.............................................................................
....................................................................
Saving support information for switch:art_saturn1, module:CONSOLE1...
...ave_files/art_saturn1-S6-200802171211-CONSOLE1.gz: 7.45 kB 217.17 kB/s
Saving support information for switch:art_saturn1, module:SSAVELOG...
...ave_files/art_saturn1-S6-200802171212-sslog.ss.gz: 1.88 kB 53.35 kB/s
SupportSave completed

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