Shopping Experience
Shopping Experience
Shopping Experience
DESIGN
MEDIA
PUBLISHING
LIMITED DESIGN MEDIA PUBLISHING LIMITED
Shopping Experience
Store & Showroom
Shopping Experience
Store & Showroom
Edited by Jasmin Yu
Preface 6 Ann Demeulemeester Shop 88 Legacy Books 184 IMAGINARIUM in Barcelona 264
Casa Palacio 18
Hermès Rive Gauche 118
Davis + Warshow Showroom 24 Electronic Products
Kaloo (Prince Building) 126
Italia Shop-in-Shop 28
Komplementair Accessories 132
A1 Shop 212
Maxalto Store 34
L'eclaireur Paris 138
BASE Flagship Store 218
Novo Ambiente Store 40
Louis Vuitton New York Office and Showroom 144
FlatFlat in Harajuku 224
Robert Kuo Retail Store 46
V2K Designer, Nisantasi 150
O2 228
Showroom Saporiti Italia 52
Van de Velde Showroom 156
One2free Flagship Store 234
Studio Hagen Flagship Showroom 58
-
Ilaria Marelli
Ilaria marelli studio
Each of my project, in interior, and The starting point is always a mix of change the mood of people coming the space and its purpose (selling-
in exhibit design, starts from a strong cultural influences, intuition, projection from outside), and to a general educational..), and also with the
and clear idea, that unify the space into the future, and a careful listening welcoming atmosphere. director of the space, since I have
and make it immersive for customers, a to people desires. a lot of respect for their knowledge
space where to experience emotions Usually I try to surprise the customer in everyday use my design and their
and beauty. This is an important point in my directly at the entrance, so that he strategy to display products in the
design…at the basic level I work to feels entering in something different, better way.
I feel I am a sort of “storyteller” through obtain a friendly experience for users: the door is the gateway, then I add
my design, and I see that people they must be guided to understand some touch of “ magic” as heart to
always understand a project if they the path – the display of product etc, discover in every centre of different
perceive that there is a story behind but more than that I take care that displays…If there are more brands
that. users get fascinated by the general each one will have its own peculiar
mood of the space. “emotional display”, the same if
The experiencing centre in my opinion, the space is divided into different
is always a story displayed in a space, I always add something “magic” in my categories or themes, each one must
that mixes elements that reminds interior design, it could be an unusual have its own personality.
previous experiences with something element of display (such as real trees,
surprising, poetic and beautiful which out of scale furniture, boat shells…) Then the specific details are to be
makes people stay more, and usually plus I always give a special attention defined according to the identity of
share it with friends. to light (very bright – or very dark – to
-
LABscape
Tecla Tangorra & Robert Ivanov + Cecilia Bernasconi de Luca
1.How do you understand the concept interaction with the customer. The adapt the concept to the functions linked with the experience that the
of the Experience Store ? experience is an act that calls for the 5 and purposes. customer have while is in the store.
senses and memory, whether in a shop It's make the client more close to the
Is to put the customer in an unusual you get to ask at least two senses and 4.What kind of added value does the situation of choosing the right product
ambiance - to create experience, in create a souvenir, then it has partly design of the experience store bring for him.
an unusual place - to find the right succeeded in creating experience. for the products ?
product - to create an experience
in the act of purchase, not only an 3.How to design the atmosphere of an The product is not anymore shows as a
aesthetically space, or innovative, but experience store ? stand-alone object but is taking part of
also create a range of services that the overall scenography, which create
complete the promenade. There isn’t an universal receipt. But the complete experience.
we very often looking how organized
2.What do you think is the most system in nature works then we try to When the product and the space
important for an experience store ? recreate it for the project incorporated are completely working together it's
the program and all the constrains. On making a new way to see the product,
Curiosity - Create a place where the the first process of the design it will be because the product are taking all
product and the space is merging the concept to find in correlation with of his meaning inside the space. The
together, adding technology and the services. The second process is to values of the product are completely
10 - 11
1
Calle Veinte
12 - 13 2
1. A concise and clean interior plan
2. The busy traffic outside seen through
the windows make a contrast with the
quiet interior atmosphere
3. Decorations of retro style
4. Taking the white wall as a backdrop,
the fabrics look more colourful
5. The open space provide customers
with more comfortable shopping
experience
6. The ceiling and floor are made of
natural wood and stone
1. Salon
2. Cashier desk
3. Exhibition area 3
14 - 15
5
6
4
16 - 17
1
Casa Palacio
18 - 19 2
1. Furniture is arranged into different
areas in this round building
2. The colour ful towels add lively
elements to the interior
3. A showroom of living room
4. A warm and cosy European-style
dining area
5. The hung lamp has a distinguishing
feature
6. A lovely baby room
7. Different areas transit naturally and
softly
8. A classic and elegant bedroom
3
4
2 3
1. Electric staircases
2. Bedroom display area
3. Living room display area
4. Pillar
20 - 21
5 7
6 8
22 - 23
1
24 - 25 2
1. A general view of the showroom Displays are set in thirty-six moveable "Pods",
2. The wall of rubber is dotted with designed on a 1:2 ratio, which allows them the
honey-coloured Chroma Resin utmost flexibility when rearranging for events
blocks, providing the space with or to redesign the showroom. All displays
energy and dynamic are designed with drop in panels of stone
3. The sales area is separated from which can be lifted out, and replaced, as the
the showroom by low semi-opaque products changes. To accommodate the ever
resin dividers changing and endless display options RRA
4. The display of a bathroom designed a lighting system which allows the
receptionist to choose between several pre-
set lighting schemes, instantly bringing the
showroom from a retail focus to an evening
presentation space, or a dramatic cocktail
party. For a large event, the moveable Pods
are relocated into the sales area, hidden by a
large sliding panel, the lighting scheme will be
switched to place lighting emphasis only on the
remaining pods.
3
4
1. Reception
2. Showroom
3. Pantry
4. Conference
5. Storage
6. Sales
26 - 27
1
Italia Shop-in-Shop
28 - 29 2
1. It is a clean and elegant space
2. The war m tone of the lighting
create a comfortable experience
3. The white backdrop is bright and
clear
4. The carpet and sofa match well
and have a rich texture
5. Customers can enjoy the cosy
furniture in display
6. The lamp and background wall
level up the modern sense
1. Entrance
2. Living room area
3. Bedroom area
4. Storage
5. Main display area 3
30 - 31
4
5
6
32 - 33
1
Maxalto Store
34 - 35 2
1. The yellow lighting add warmth to The showroom manager, Brigitte Silvera, uses
the interior space the 425-square-metre selling space to share the
2. Different areas transit naturally and prestigious Maxalto experience with clients. This
softly larger selling space offers greater visibility to the
3. Walls of red bricks are simple and creative world of the brand, without restoring
unique to excess and without altering the intimate and
4. The dark wood floor combines with refined atmosphere that Brigitte Silvera has
the interior style harmoniously maintained since the store first opened.
5. The cosy sofa and dignified carpet
match perfectly
6. The pendant and dinning tables
look decent and sophisticated
1. Entrance
2. Bedroom area
3. Shelf
4. Living room area 3
36 - 37
4
5
6
38 - 39
1
3 6 7
8
1. Deck 1
2. Garden
3. Deck 2
4. Store
5. Deck 3
6. Lavatory
7. Kitchen
8. Cloakroom
9. Mall 3
42 - 43
4 6
5 7
44 - 45
1
1. Entrance
2. Water feature
3. Wall
4. Display area 3
48 - 49
4 5
50 - 51
1
3
3
1. Entrance
2. Stairs
3. Showing area 3
54 - 55
6
4
5
56 - 57
1
5
2
62 - 63
1
1. Entrance
2. Showing area
3. Stairs 3
66 - 67
5
6
68 - 69
1
5
6
4
8 9
1. High-end merchandise
2. Classic
3. Reception
4. West entry
5. Exhibition area
6. Main entry
7. Objects
8. Classic
9. Traveler’s objects 3
72 - 73
4 6
5 7
74 - 75
1
VilaSofa
76 - 77 2
1. There are rich decorations in the systems so that clients can actually pay from
store their newly adopted sofa. VilaSofa offers a
2. The fairy-tale white wall combination of existing sofa models and
3. The window is decorated with a specially designed sofas by designers such as
circle of bulbs Monica Mulder and Khodi Feiz.
4. The products are cosy and
comfortable
5. It is a place full of romantic elements
3
1
1. Display area
2. Main hall
3. Stairs
4. Sofa stand
5. Rest area 3
78 - 79
4 5
80 - 81
1
2006Feb01
4
3
1. Entrance
2. Clothes-hanger
3. Sofa
4. Fitting room 3
84 - 85
4 5
86 - 87
1
1. Display area
2. Fitting rooms
3. Storage
4. Emergency escape 3
90 - 91
5
6
92 - 93
1
Aquagirl Shop
9
7
6
8
4
2
1. Entrance
2. Mirror
3. Counter
4. Shoes & bag
5. Carpet
6. Fitting room
7. Storage
8. Office
9. Kitchen 3
96 - 97
4 5
98 - 99
1
BMW Lifestyle
4
2
1
1. Shopfront
2. Display areas
3. Cash wrap
4. VIP lounge
5. Fitting rooms
6. BOH 3
102 - 103
4 5
104 - 105
1
Brother+Sister
106 - 107 2
1. The symmetrical design has a
classicism style
2. The products are fashionable and
modern
3. The sneaker area
4. When tired, customers can have a
rest at the bar
5. The main bar is elegant with
flowing light and colours
6. The showcase with unique products
3
5 3
4
4
1. Exhibition area
2. Bar
3. Display area
4. Restaurant
5. Toilet
108 - 109
5 6
110 - 111
1
Carlino Agency
5
4
1
6
1. Exhibition area
2. Outlet
3. Bar
4. Hall
5. Fidelity
6. Toilet 3
114 - 115
5
6
4
116 - 117
1
2
4
5
6
3
1. Entrance
2. Stair
3. Café area
4. Dining area
5. Clothes display area
6. Library 3
120 - 121
5
6
122 - 123
7 8
124 - 125
1
126 - 127 2
1. Passers-by can see the war m
interior design through the display
windows
2. The wood floor and walls create a
warm and natural atmosphere
3. The goods in display are quite cute
4. The lighting fixtures set in the walls
cast a soft and warm light
5. The brand’s concept “ Love, Care,
and Happiness ” are shown in the
store design
5
2
1. Entrance
2. Bedroom area
3. Garment display counter
4. Recessed wall display
5. Seating area
6. Wrapping area
7. Bedding display corner
8. Store room 3
128 - 129
4 5
130 - 131
1
Komplementair Accessories
1. Entrance
2. Display stand
3. Toilet 3
134 - 135
4
5
6
136 - 137
1
L'Eclaireur Paris
S u r f a c e s w e re t h e n t h i c k l y c o a t e d w i t h
automotive paint in a silvery gold. The paint
was allowed to form drips and bubbles, making
the already irregular surface even more highly
textured, while changing ambient light adjusts
the effect. Lighting is a combination of natural
and artificial, as modular LEDs supplement the
sales floor's skylit roof. Mirrors, scattered around,
reflect the iridescent walls. At times, the entire
space appears to be in motion.
Wa l l s a r e p u n c t u a t e d b y s q u a r e a n d
rectangular niches. Smaller ones, even
those in the fitting rooms, are used to display
accessories as well as exotic artifacts. (Niches
holding jewelry have lockable glass doors.)
The niches animate the walls, but they're not
alone in doing that. Interspersed with them,
small video screens can be programmed to
138 - 139 2
1. Walls are punctuated by square flash branding images – to support a perfume
and rectangular niches launch, for example, or just to create a mood.
2. Walls with automotive paint have a
unique texture Along the bottom of the walls, much larger
3. The columns with waste materials niches hold hanging clothes. These niches are
become art works hidden behind electronically controlled panels
4. The deck chair echoes with the that swing out and up, pulling the racks forward
mysterious interior design in the process. Salespeople open the closets
5. Modular LEDs supplement the sales for prospective buyers, making the wares a
floor's skylit roof special surprise. Each closet is devoted to a
6. A slatted art work looking like a single designer, style, or type of merchandise:
dinosaur Dries Van Noten, Comme des Garçons, leather-
wear. Tall double doors, almost invisible on
a sidewall, open to become a traditional
couturier's triptych mirror. And another set of
hidden doors opens to reveal perhaps the
biggest surprise, an audiovisual installation titled
Echo & Narcisse.
4
9
6 2
1
1. Entrance hallway
2. Central room
3. Secret room
4. Dressing room 1
5. Dressing room 2
6. Corridor
7. Multi room
8. Storage
9. Event room 3
140 - 141
5
6
4
142 - 143
1
144 - 145 2
1. The open store positioning The interior details and finishes are designed to
2. The interior lighting is bright and soft minimally express the architectonic connection
3. Glass walls divide the space into between surfaces and to highlight the Louis
different areas Vuitton aesthetic. For example, the interior
4. The display of products glass partitions are butt glazed to minimise
5. The staircase connecting two areas and minimise the vertical structure needed to
6. Upper-floor working area support the glass wall and allow the wall to be
7. The store has a good daylighting as transparent as possible. The showroom is
located at the corner of the 5th and 57th street
on the eighth floor. This retail space displays the
most current pieces in the Vuitton collection.
3
4
3
7
2
4
6 6
1. Showroom
2. Conference room
3. Kitchen
4. Packing
5. Media
6. Office
7. Lobby
8. Changing
146 - 147
6
7
148 - 149
1
4
3
2 1
1. Entrance
2. Stairs
3. Counter
4. Main sales room
5. Sofa 3
152 - 153
5
6
4
154 - 155
1
156 - 157 2
1. The grid display windows with It is a new space breaking away from
geometric patterns the design conventions of lingerie's retail
2. The design is novel and fashionable environments with novel and contemporary
3. Different areas transit naturally look developed by Italian-New York based
4. The transparent office studio LABscape.
5. A general view of the store
6. The white service stand
7. The display of the products
2
1
4
3
5 4
1. Fitting room
2. Air-Conditioner room
3. Product presentation
4. Meeting room
5. Work table
6.Enclosed workspace
158 - 159
5
6
7
160 - 161
1
BRIO Store
8
10 1
2
5 3
9
11 6
1. Stroller parking
2. To borrow - prams/strollers you can borrow if yours is being fixed
3. Now - New objects from the BRIO collection
4. To go - Display of prams/strollers
5. To play (toys)
6. Nurse - Chair for nursing babies
7. Sit - Display of high-chairs for children
8. Look - Mirror on the wall on the "catwalk" for prams
9. Coffee/juice
10. To be - Display of furniture
11. Toilet 3
164 - 165
4
5
6
166 - 167
1
Casa Natura
1. Entrance
2. Reception
3. Products
4. Makeup area 3
170 - 171
4 6
5 7
172 - 173
1
Healthy Spot
174 - 175 2
1. A open and clear storefront
2. The display fixtures are set off from
the floor to allow space underneath
to be visible and open
3. The interior lighting is lively and bright
4. The display area
5 4
6
1. Office
2. Retail display
3. Day care
4. Shampoo
5. Grooming
6. Restroom
176 - 177
1
LeFel Store
1
2
1. Stairs
2. Display area
3. Rest space
4. Washroom
180 - 181
5 6
182 - 183
1
Legacy Books
12
5
7
3
8
4
6
11 10
1. Entrance
2. Café
3. Terrace
4. Demonstration kitchen
5. Front of house
6. Periodicals & gifts
7. Fiction
8. Children’s
9. Sort room
10. Break room
11. Office
12. Seating 3
186 - 187
5
6
4
188 - 189
1
London Luxury
190 - 191 2
1. It is a peaceful and elegant space
2. The chandelier and products
express a luxury style
3. The towel and bathrobe area
4. The interior decoration has a
natural atmosphere
5. The main material used in space
design is bamboo
6. A corner of the display area
4
2 3
1. Entrance
2. Bed
3. Display area
4. Tub
5. Office 3
192 - 193
5
6
4
194 - 195
1
3 5
7
2
8
1
1. Tea-making area
2. Porcelain display
3. Tea display
4. VIP area
5. Cashier
6. Brand display
7.High quality Tea
8. New arrival 3
198 - 199
5
6
4
200 - 201
1
202 - 203 2
1. The entrance with pure white tiles Finishes have been selected to reflect a natural
2. The molecular skin cells motif minimal aesthetic: American Oak flooring,
extends to the glass wall white leather, mirror, low VOC paints, and white
3. It is a fashionable and clean solid surface joinery. White on white walls and
design, low-key but luxurious gloss on matt reflective signage elements add
4. A stand for testing products and another layer of subtle texture to the interior
make-up and reinforce the Sensora brand. The day spa
layout covers two adjacent retail tenancies
and is set out at a 45-degree angle creating a
more dynamic sense of space and allowing the
display units and half height merchandise walls
to face the customer on approach.
3
4
1
4
3 2
1. Entrance
2. Microzone room
3. Store room
4. Change room
5. Treatment room
6. Managers room/store room
7. Kitchenette/staff
204 - 205
1
1. Register
2. Counter
3. Glass counter
4. Store front 3
208 - 209
4 5
210 - 211
1
A1 Shop
212 - 213 2
1. The exterior view of the shop
2. A display stand in unique form
3. The space design is open and free
4. A small meeting room behind the
curtain
5. Customers can choose their favourite
products in a comfortable environment
6. The relaxing area
1 2
1. Entrance
2. Counter
3. Display area
4. Rest area 3
214 - 215
5
6
4
216 - 217
1
3
1
1. Entrance
2. New product presentation
3. Back office
4. Printing zone
5. Counters 3
220 - 221
4 5
222 - 223
1
FlatFlat in Harajuku
3
4
2
1
3
6
5
1. Ware house
2. Eps
3. Kitchen
4. Sampling section
5. Promotion area
6. Office
226 - 227
1
O2
1
5
1. Browse
2. Retail area
3. Guru bar
4. Membership sign up
5. Live product play
6. Store area 3
230 - 231
4
5
232 - 233
1
5
3
1. Exit
2. Office & stock
3. Display
4. Monitor
5. Handrail
6. Stock 3
236 - 237
5
6
4
238 - 239
1
240 - 241 2
1. The display area with rectangle
niches
2. The ring is the centre of the store
3. The raised wall plate create a
mysterious future atmosphere with blue
light
4. A general view of the store
5. The open interior space is convenient
for customers to experience the
products
2
3
1. Display
2. Ring counter
3. Showing table
4. Rest area 3
242 - 243
4 5
244 - 245
1
246 - 247 2
1. The reception of the store
2. The bold and novel design of the
orange frame
3. The display windows are delicate
4. The whole interior space are
decorated with orange pixels
5. The curving and soft experiencing
stand design
2
5
1
1. Entrance
2. Display
3. Counter
4. Cashier
5. Experience area 3
248 - 249
4 5
250 - 251
1
Barbie Shanghai
3
4 4
2
1 5
1. Home
2. Girl’s fashion
3. Shoes
4. Fashion runway
5. Giftables
6. Café
7. Offices
8. Restaurant
254 - 255
5 6
256 - 257
1
Fantasy World
1. Entrance
2. Display area
3. Mech. shaft
4. Washroom 3
260 - 261
4 6
5 7
262 - 263
1
IMAGINARIUM in Barcelona
1
2
1. Entrance
2. Cashier
3. Terrace
4. Bookshop
5. Café 3
266 - 267
5
6
268 - 269
Index
BMA Beijing Matsubara and Architects Ivan Rezende Architecture SAKO Architects
Royal Tea Barn 196 Novo Ambiente Store 40 FlatFlat in Harajuku 224
Imaginarium in Barcelona 264
JHP
Creneau International O2 228 Slade Architecture
BASE Flagship Store 218 Barbie Shanghai 252
JGA
Curiosity, Gwenael Nicolas Store at the Museum of Arts and Design 206 Studio Arne Quinze
One2free Flagship Store 234 Fantasy World 258 L'eclaireur Paris 138