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    Introduction To Banking

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    harishchbil1991

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    Introduction To Banking

    Uploaded by

    harishchbil1991
    11 views4 pages

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    Introduction to Banking

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    11 views4 pages

    Introduction To Banking

    Uploaded by

    harishchbil1991

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    © All Rights Reserved
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    of 4

    INDIAN INSTITUTE OF BANKING & FINANCE

    (AN ISO 9001 - 2008 CERTIFIED ORGANISATION)


    Kohinoor City, Commercial-II, Tower-1, 2nd Floor, Korol Road, Kurla West, Mumbai 400 070.
    Web-site : www.iibf.org.in

    CERTIFICATE EXAMINATION IN INTRODUCTION TO BANKING

    Rules & Syllabus: 2016


    EXAMINATION OBJECTIVE:

    To upgrade the job related knowledge of the sub-ordinate staff in banks so that they
    can play a bigger role in customer engagement.

    The course will broadly cover the basics of branch banking to enable the subordinate
    staff to be of help to customers. This will make them familiar with relevant aspects
    such that they could help in rendering improved customer service and also will help
    them in properly guiding the customers as and when needed.

    TRAINING :

    Candidates to undergo a self-paced study of comprehensive course material and


    training for about 3-5 days to be arranged by employer Banks (at their option), before
    taking the Certificate Examination.

    ELIGIBILITY: Open to Sub-ordinate Staff in Banks

    SUBJECT OF EXAMINATION: Introduction to Banking

    PASSING CRITERIA: Minimum marks for pass in the subject is 50 out of 100

    EXAMINATION FEES (For Members and Non-Members) : `1000/- *

    * Plus Service Tax as applicable (Reg. No. AAATT3309DSD002)

    MEDIUM OF EXAMINATION :

    Examination will be conducted in English and Hindi only.

    PATTERN OF EXAMINATION:

    (i) Question Paper will contain 100 objective type multiple choice questions for 100
    marks.. The Institute may however vary the number of questions to be asked for
    a subject

    (ii) Examination will be of 2 hours duration

    (iii) The examination will be held in Online Mode only

    (iv) There will NOT be negative marking for wrong answers.

    DURATION OF EXAMINATION:

    The duration of the examination will be of 2 hours.


    1
    PERIODICITY AND EXAMINATION CENTRES:

    a) Examination will be conducted on pre-announced dates published on IIBF Web


    Site. Institute conducts examination on half yearly basis, however periodicity of
    the examination may be changed depending upon the requirement of banking
    industry.
    b) List of Examination centers will be available on the website. (Institute will conduct
    examination in those centers where there are 20 or more candidates.)

    PROCEDURE FOR APPLYING FOR EXAMINATION

    Application for examination should be registered online from the Institute’s website
    www.iibf.org.in. The schedule of examination and dates for registration will be
    published on IIBF website.

    PRE-REQUISITE FOR ONLINE REGISTRATION

    1) For Non-members:
    Applicant should have scanned copy of his/her i) Photograph ii) Signature
    and iii) ID proof ensuring that all are within the required specifications as
    under :
    • Images format should be in JPG 8bit and size should be minimum 8KB and
    maximum 20KB
    • Image Dimension of Photograph should be 100(Width) * 120(Height) Pixel
    only
    • Image Dimension of Signature should be 140(Width) * 60(Height) Pixel only
    • Image Dimension of ID Proof should be 400(Width) * 420(Height) Pixel only.
    ID Proof should contain Name, Photo, Date of Birth and Signature. Size
    should be minimum 8KB and maximum 25KB.
    • ID proof can be any one of the following:
    Aadhaar Card, Driving License, Election Voter’s Card, ID Card issued by
    Employer(with Photo & Signature), PAN Card, Passport
    2) To make online payment, applicant should keep ready the necessary details
    about his/her Credit/Debit Card/Net Banking
    3) Applicant should have a valid personal email id. Admit letter of the examination
    will be emailed to the personal email id only. It will also be available on our
    website for download. No hard copy of admit letter will be sent through post/
    courier etc.

    Banks giving training should endeavour to familiarise the candidates regarding


    the Online Registration process and the online examination.

    STUDY MATERIAL/COURSEWARE

    The Institute has developed a courseware to cover the syllabus. Candidates are
    advised to make full use of the courseware. However, as banking and finance fields
    are dynamic, rules and regulations witness rapid changes. Therefore, the courseware
    should not be considered as the only source of information while preparing for
    the examinations. Candidates are advised to go through the updates put on the
    IIBF website from time to time and go through Master Circulars/ Master Directions

    2
    issued by RBI and publications of IIBF like IIBF Vision, Bank Quest, etc. All these
    sources are important from the examination point of view. Candidates are also to
    visit the websites of organizations like RBI, SEBI, BIS, IRDAI, FEDAI etc. besides
    going through other books & publications covering the subject/exam concerned etc.
    Questions based on current developments relating to the subject/exam may also be
    asked.

    Cut-off Date of Guidelines /Important Developments for Examinations

    The Institute has a practice of asking questions in each exam about the recent
    developments / guidelines issued by the regulator(s) in order to test if the candidates
    keep themselves abreast of the current developments. However, there could be
    changes in the developments / guidelines from the date the question papers are
    prepared and the dates of the actual examinations.

    In order to address these issues effectively, it has been decided that:

    (i) In respect of the exams to be conducted by the Institute during May / June of a
    calendar year, instructions / guidelines issued by the regulator(s) and important
    developments in banking and finance up to 31st December of the previous year
    will only be considered for the purpose of inclusion in the question papers".
    (ii) In respect of the exams to be conducted by the Institute during November /
    December of a calendar year, instructions / guidelines issued by the regulator(s)
    and important developments in banking and finance up to 30th June of that year
    will only be considered for the purpose of inclusion in the question papers.

    The table given below further clarifies the situation.

    Particulars Cut-off Date of Guidelines /Important


    Developments for Examinations
    For the exams to be conducted by the 31st December 2015 and 31st December
    Institute during May / June 2016 and 2016 respectively.
    May / June 2017
    For the exams to be conducted by the 30th June 2016 and 30th June 2017
    Institute during November / December respectively.
    2016 and November / December 2017

    The courseware for the subject/s will be available at outlets of publisher/s. Please
    visit IIBF web-site www.iibf.org.in Home> Education > Courseware for details of
    book/s and address of publisher/s outlets.

    The details of the prescribed syllabus which is indicative are furnished in this booklet.
    The Institute however, also reserves to itself the right to vary the syllabus / rules / fee
    structure from time to time. Any alterations made will be notified.

    SYLLABUS :

    Course will cover basics on areas like -

    I. Role of Banks
    II. Deposits
    III. Advances
    IV. Other Services provided by the Bank
    3
    V. Information Technology
    VI. Financial Inclusion
    VII. Security measures including system security
    VIII.Customer Service
    IX. Financial literacy and the role of branch staff.

    CONTACT DETAILS:

    Email all your queries to [email protected] or


    register your queries through website www.iibf.org.in > Members/Candidates
    Support Services.

    Member Support Service Office:

    Indian Institute of Banking & Finance


    191-F, Maker Towers, 19th Floor,
    Cuffe Parade, Mumbai - 400 005
    Tel. : 022-2218 3302 / 2218 5134

    For training related queries contact:

    Leadership Centre
    Indian Institute of Banking & Finance
    Kohinoor City, Commercial-II, Tower-I, 3rd Floor,
    Kirol Road, Off L.B.S.Marg, Kurla West, Mumbai 400 070.
    Tel : 022 25039746 / 9604 / 9907
    Email :

    PROFESSIONAL DEVELOPMENT CENTRES:

    South Zone North Zone East Zone


    Indian Institute of Banking & Indian Institute of Banking Indian Institute of Banking
    Finance & Finance & Finance Hindusthan
    No. 94, Jawaharlal Nehru Road, 102-113, Vikrant Towers, Building (Annexe),
    (100 Feet Road), Opp. Hotel 1st Floor, 7th Floor, 4, C.R. Avenue,
    Ambica Empire, Vadapalani, 4 Rajendra Place, New Kolkatta 700 072.
    Chennai – 600 026. Delhi – 110 008. Tel: 033 22124992
    Tel:044 24722990 / 24727961 Tel: 011 25752191/92

    Corporate Office : Indian Institute of Banking & Finance,


    Kohinoor City, Commercial-II, Tower-1, 2nd Floor, Kirol Road, Kurla (West),
    Mumbai - 400 070 Tel : 022-2503 9746 / 9604 / 9907

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