INSTRUCTION MANUAL

ENGLISH
 INDEX

PAGE

1. Safety Information 03
2. How It Works - Topology 04
2.1 Account Setup - First Registration 04
3. Unboxing - Box Setup 06
4. Cloudio Box Application Launcher 08
4.1 Cloudio Gateway 08
4.2 Fixture Firmware Uploader 09
4.3 Settings 10
4.3.1 General Info - Set Access Pin 10
4.3.2 Wi-Fi -Wi-Fi Settings 11
4.3.3 Ethernet - Ethernet Settings 12
4.3.4 Cloud - Box Paring 12
4.3.5 Cloudio Box Firmware Update 13
5. Cloudio Web Interface 14
5.1 Dashboard 15
5.2 Overview 16
5.3 Fixture Detailed Info 17
5.3.1 Log Overview 17
5.3.2 Firmware Details 18
5.3.3 Fixture Properties 18
5.4 Operations 19
5.4.1 Cloudio Box Selection 19
5.4.2 Batch Overview + Functionality Batch Overview 20
Parameter Factory Default 21
Movement Reset 21
Clear Errors 21
Smart Calibration 21
Smart Notepad 25
Smart Coding 26
Start Locate 27
5.4.3 Firmware Update 27
5.4.4 Dmx Settings 29
5.4.4.1 Rdm Live Menu 29
5.5 Smart Notepad 31
5.6 Users 33
5.7 Settings 34
5.7.1 Change Password 34
5.7.2 General Setup 35
5.7.3 Line Setup 35
5.7.4 Smart Coding 36
6. F.A.Q. 38
7. Trouble Shooting 39

2
Congratulations on choosing a Claypaky product! We thank you for your choice.

Please note that this product, as all the others in the rich Claypaky range, has been designed and
made with the highest quality to ensure excellent performance and to meet your expectations and
requirements.

In this instruction manual you will find a careful explanation of all the components that make up CloudIO.
You will be guided step by step from hardware installation to software use.

The first part will show you an overview of CloudIo, in the second part you will find quick tutorials that will
show you how to carry out the different features that CloudIO offers.

1. SAFETY INFORMATION

SAFETY INFORMATION
EN IMPORTANT: Claypaky recommends you carefully read and keep t he s afety information on this p roduct, also
available in digital format at the following link:
www.claypaky.com
FIS01X - Safety Information CloudIO

INFORMAZIONI DI SICUREZZA
IT IMPORTANTE: Claypaky raccomanda di leggere accuratamente e conservare le informazioni di sicurezza relative
a questo prodotto, sempre reperibili in versione digitale al seguente link:
www.claypaky.com
FIS01X - Safety Information CloudIO

INFORMATIONEN ZUR SICHERHEIT

DE WICHTIG: Claypaky empfiehlt, die Sicherheitsinformationen bezüglich dieses Produkts genau zu l esen und
aufzubewahren. Sie sind in Digitalversion immer unter folgendem Link auffindbar:
www.claypaky.com
FIS01X - Safety Information CloudIO

INFORMACIONES DE SEGURIDAD
ES IMPORTANTE: Claypaky recomienda leer detenidamente y conservar la información de seguridad relativa a este
producto. Además, está disponible una versión digital de la misma en el siguiente enlace:
www.claypaky.com
FIS01X - Safety Information CloudIO

CONSIGNES DE SÉCURITÉ
FR IMPORTANT: Claypaky recommande de lire attentivement et de conserver les informations de sécurité relatives à
ce produit, disponibles en version digitale au lien suivant:
www.claypaky.com
FIS01X - Safety Information CloudIO

RU : Claypaky
, :
www.claypaky.com
FIS01X - Safety Information CloudIO

3
 2. HOW IT WORKS - TOPOLOGY

CloudIO is a compact IoT device capable of offering a whole world of fixture information, diagnostics and remote assistance.

COMPACT HARDWARE SMART WEB APP CLOUD DATA

INTERFACE COLLECTION

CloudIO box is a very The web interface works with All the information is stored in
compact device, that allows any browser. A user-friendly the cloud. Statistics and analysis
the connection between the interface gives an overview of all on the connected fixtures will be
moving heads and the cloud, fixtures and allows you to select available for the user, offering a
through a smart user interface information, statistics, firmwares complete monitoring of your fixture
based on a web interface. to update, errors and solutions. inventory or on installed fixtures.

MASTER SLAVE

CLOUD

topology of CloudIO

2.1 ACCOUNT SETUP - FIRST REGISTRATION

To start using CloudIO the first thing to do is register your account. Follow these simple steps:

Visit the webpage https://www.cloudiobox.tech/

FIRST REGISTRATION

Press the button login/register

On the login page, click on “Don’t have an account? Register”
Fill out the registration form and click on submit
You will receive an e-mail after you click submit in which you will be asked to confirm your e-mail
address.
Please click on the link in the e-mail to confirm.
Claypaky will then validate your registration.
Your account is not yet active until you receive another e-mail from Claypaky, within 48 hours from
the registration submission, with the account activation confirmation.

4
 NOTICE

Only the Admin, responsible for the company, should do the “First Registration”, the remaining components will not
have to worry about creating any account or waiting for a verification email, it will be the Admin’s task to go to the
dedicated section “USERS” (p. 28) to create a new user inside the company.
The user will receive an email that will notify him that an account has been created for him, the user must go to the
login page and log in by entering the username and password that can be found in the email.

login/register CloudIO webpage, screen_1

login/register CloudIO webpage, screen_2

user and company registration Cloudio

5
 3. UNBOXING

Inside the box there you will find:

x2 WiFi antennas, x1 power cable, x4 rubber feet for the CloudIO box, the instruction manual and the safety.
information

packing contents

Ethernet 1 Ethernet 2 Encoder Wheels

Gigabit

Antenna
DMX OUT DMX IN Wi-Fi PowerCon IN Main Switch USB IN

legend parts and components

DMX OUT: used to connect the controlled lighting fixtures

DMX IN : used to connect a Lighting Control Console
WiFi: used to connect the CloudIO Box to a local AP WiFi for Cloud Service Connection
Ethernet 1: Fast Ethernet for Art-Net connection
Ethernet 2: GbE to be used to connected the CloudIo box to a local AP Ethernet for Cloud Service Connection
Main Switch: used to power on/power off the CloudIO box
PowerCon IN: Main power input
USB IN: Used to connect eternal USB keyboard, mouse or USB Mass-storage key

6
 3. BOX SETUP

To setup the box, attach the 2 WiFi antennas onto the back of the box. Install provided feet onto the bottom of the box

instruction rubber feet assembly

LOCAL
NETWORK
DMX cable

Ethernet
cable

DMX cable

connection diagram

connection instructions step_1 connection instructions step_2

7
 4. CLOUDIO BOX APPLICATION LAUNCHER

At power up CloudIO presents the “Applicaton Launcher” page, this is where we can find the 3 main apps:
- CloudIO Gateway: by launching this app, the user can enable or disable the CloudIO Gateway feature.
- Fixture Firmware Uploader: by launching this app the user can upload, a FW from an external storage device.
- Settings: by launching this app, the user can configure all the parameters such as connection and cloud settings.

CloudIO Gateway Fixture Firmware Uploader Settings

home view CloudIO box

4.1 CLOUDIO GATEWAY

The CloudIO Gateway app, allows the management of the fixtures connected
to the DMX OUT output through the services provided by the CloudIO platform.
When the Cloudio Box is enabled, the DMX IN /DMX OUT digital short-cut is
opened and the CloudIO Box takes the control of the Fixture as the Master DMX/
RDM device excluding any other control device connected on DMX IN.
CloudIO box must be first paired to the user account.
To pair your account to the CloudIO box please refer to the instruction (p.12)

CLOUDIO GATEWAY CLOUDIO GATEWAY

CONNECTIVITY

Internet Cloud Internet Cloud

WAREHOUSE 1 WAREHOUSE 1

ENABLED DISABLED

Sending firmware... Swipe right to enable CloudIO

screen view CloudIO gateway enabled screen view CloudIO gateway disabled

8
 4.2 FIXTURE FIRMWARE UPLOADER

The Fixture Firmware Uploader app, allows you to update the firmware of any
Claypaky fixture.

User can upload the ‘’.img file’’ of the new firmware in the root folder of a
USB KEY and press CONTINUE in order to activate the update procedure:
all Claypaky lights connected to the DMX OUT output, if compatible with the
firmware version present selected, will be updated to the new firmware version.

To download the firmware versions of the Claypaky products refer to www.

claypaky.it

FIXTURE FIRMWARE UPLOADER OFFLINE FIRMWARE UPDATER

Attention
The user is aware of the damage
that a not compatible firmware
can cause on the fixtures.
All the operations are intended under
user's own responsability
Please insert USB Key in the USB slot
and then press "Continue"

BACK ACCEPT CONTINUE

fixture firmware uploader screen _1 fixture firmware uploader screen _2

FIXTURE FIRMWARE UPLOADER FIXTURE FIRMWARE UPLOADER

0.14.210
Attention
2.21.004 The fixtures will be updated following
the current firmware selection
2.21.011
AX_301.kdf
2.22.000

Click "send firmware" to continue

CONTINUE BACK SEND FIRMWARE

fixture firmware uploader screen _3 fixture firmware uploader screen _4

FIXTURE FIRMWARE UPLOADER FIXTURE FIRMWARE UPLOADER

Firmware successfully sent Firmware update successfully done

Click "Reboot" to reboot the fixtures

REBOOT CONTINUE

fixture firmware uploader screen _5 fixture firmware uploader screen _6

9
 4.3 SETTINGS

In this screen a second application launcher screen is displayed, here the user can configure all the parameters
such as connection and cloud settings. There are 5 apps:

General Info / WiFi / Ethernet / Cloud / CloudIO Update

SETTINGS

General Info Wi-Fi Ethernet Cloud CloudIO Update

screen home CloudIO with applications

4.3.1 GENERAL INFO - SET ACCESS PIN

In this app, the user can view all of the general information relating to the
CloudIO box, such as internet connection info, serial number, firmware version
and a readable version of the licensing. It is also possible to set an FFU Delay
and a PIN for access and protection. The FFU allows you to set a delay between
the start of the firmware update process and the sending of the firmware data file, General Info
necessary to allow the fixture to enter the firmware update mode.

GENERAL INFO GENERAL INFO

Ethernet 1 MAC CloudIO Serial Number AI000001

00-E0-18-98-56-35

Ethernet 2 MAC 50-Q0-48-27-56-15 CloudIO Fw Version 1.02

Wi Fi MAC 00-D0-78-75-16-14 Contains FCC ID RYK-WUBT236ACNBT

CloudIO Serial Number AI000001 FFU Delay 7500ms

CloudIO Fw Version 1.02 Settings PIN CHANGE PIN

Contains FCC ID RYK-WUBT236ACNBT LICENSING

BACK BACK

general info screen_1 general info screen_2

10
 4.3.2 Wi-Fi -Wi-Fi SETTINGS

In this app the user can manage the internet connection via WiFi, the user can
toggle the wifi from off to on to allow the search for an available network. Once
your WiFi network has been identified, it will be possible to connect by simply
clicking on it, if the network is protected by a password, you will be asked to
enter it and then hitting to connect. If you need custom settings on the Wi-Fi
connection, press on the “i” icon from the list of networks, you will be able to set
custom parameters on the desired network
Wi-Fi

WI FI SETTINGS WI-FI SETTINGS

Wi-Fi Wi-Fi 41656488xxsde8185a

054516516321

41656488xxsde8185a

11drtd006684w

Switch on Wi Fi to connect CloudIO 51edcsvrgs

BACK BACK

wifi settings screen _1 wifi settings screen _2

WI FI SETTINGS WI FI SETTINGS

Wi-Fi 41656488xxsde8185a

054516516321 IPv4 Address Automatic

41656488xxsde8185a DNS Automatic

Insert Password ******************* JOIN Http Proxy Off

51edcsvrgs FORGET THIS NETWORK

Ap188756

BACK BACK

wifi settings screen _3 wifi settings screen _4

BE AWARE
Please be aware that in case of a network that uses a firewall or with custom security
restrictions, the network requirements for the CloudIO box are the following:
- HTTPS address reached: live.cloudiobox.tech - port 443
- MQTT address reached: mqtt.cloudiobox.tech - port 443

11
 4.3.3 ETHERNET - ETHERNET SETTINGS

In this app, the user can access the settings of the Ethernet network parameters.
The user can configure different parameters such as IPv4 in Manual or DHCP,
DNS in automatic or manual and can also choose to enable or disable PROXYs.

On the back of the box there are two Ethernet connections, Ethernet 1 is a Art
Net ready port (see legend p.06)

Ethernet 2 is a Gigabit Ethernet port and must be used for the internt connection.
Ethernet

ETHERNET SETTINGS ETHERNET SETTINGS

Ethernet Port 1 Ethernet Port 1

Configure IPv4 Use DHCP Configure IPv4 Use DHCP

IPv4 Address 10.188.45.58 IPv4 Address Static IP

Manual
Subnet Mask 255.255.255.0 Subnet Mask

Gateway 10.188.45.1 Gateway 10.188.45.1

DNS Automatic DNS Automatic

Proxy Automatic Proxy Automatic

BACK BACK

ethernet settings screen _1 ethernet settings screen _2

4.3.4 CLOUD - BOX PARING

The “Cloud” app allows the user to connect all his CloudIO boxes to his account.
To perform pairing insert your CloudIO account credentials and click “Login”.
On the screen will appear your company name and the CloudIO Box will then
be paired to your account. If the user has already paired the box, the name with
which he is paired will be shown and it will be possible to disconnect the box from
his account using the LOGOUT button.
The user must insert CloudIO credentials to pair the box to his account. Cloud

CLOUD SETTINGS CLOUD SETTINGS

Sign In

Email Device currently paired with

CLAY PAKY S.p.A
Password

LOGIN LOGOUT

BACK BACK

cloud settings pairing for log in screen _1 cloud settings unpairing logout screen _2

12
 4.3.5 CLOUDIO BOX FIRMWARE UPDATE

With this app, the user has the ability to update the firmware related to the
CloudIO box.
It will be necessary to go to the E-ASSIST website https://e-assist.tech/en/login
dedicated to assistance, download the latest firmware version released and save
it to a USB key.

Now the user can go to the dedicated CloudIO Update app, insert the USB key in
one of the slots at the base of the box, select the firmware he wants to install and
start the installation.
CloudIO Update

CLOUDIO UPDATE CLOUDIO UPDATE

0.14.210

2.21.004

2.21.011

2.22.000
Please insert USB Key in the USB slot
and then press "Continue"

BACK CONTINUE BACK CONTINUE

CloudIO update screen _1 CloudIO update screen _2

CLOUDIO UPDATE CLOUDIO UPDATE

Attention
The system will be updated using
the following file

AX_301.kdf

Update successfully installed

Click "Install Update" to continue

BACK INSTALL UPDATE CONTINUE

CloudIO update screen _3 CloudIO update screen _4

13
 5. CloudIO WEB INTERFACE

Once the account and the company is activated, the internet connection and the pairing done, the user can start
using CloudIO. Visit the webpage https://www.cloudiobox.tech/, click in the section at the top right dedicated to
Registration / Login, insert your CloudIO account credentials and click “Login”.
In case you have forgotten your password, don’t worry, you will always have the opportunity to recover it using the
section dedicated “Forgot password?”

Forgot your password?

Enter your username or email adress and we will send you instructions on how to create a new password.

Email

Email used to authenticate to CloudIO

Submit

screen _password recovery

The web server interface consists of a series of elements that make the user experience easy to use.
On the left side there is a menu with which the user can navigate within the different sections, which are:
DASHBOARD / OVERVIEW / OPERATIONS / SMART NOTEPAD / USERS (admin) / SETTINGS (admin).
At the top right we find the notification icon, with a number that indicates the number of notifications and by clicking
on it we can view them and the account icon that if you hover over it with the mouse shows the profile in use, the
information notes, the firmware version installed and the Log Out button.
5

NOTIFICATIONS

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OVERVIEW Lorem Ipsum 24/04/20

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Italy Lorem Ipsum 24/04/20

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USERS

SETTINGS

SMART CODING CHANGE PASSWORD GENERAL SETUP LINE SETUP

screen user interface with side menu open and notification window open

14
 5.1 DASHBOARD

The DASHBOARD shows an informative report of all fixtures that have been connected at least once to CloudIO.
The interface shows a quick and intuitive view of the inventory through 6 information boxes:

- “Fixture Overview” list: List and number of all the fixtures owned and discovered by CloudIO
- “Firmware update” graphic: Overall status of the firmware update status of the fleet / selected model
- “New Info” graphic: Overall status of the fixtures internal errors of the fleet / selected model
- “Lamp lifetime” graphic: Overall status of the lamp lifetime of the fleet / selected model
- “Fixtures lifetime” graphic: Overall status of the fixture lifetime of the fleet / selected model
- “Maintenance analytics” graphic: Operations tracking done by the user during the year

Clicking on one of the fixtures in the “fixtures overview” list, the charts next to it will show the data related to the
individual selected fixture model.
By clicking on any of the graphics boxes you will give you access to the OVERVIEW page.

NUMBER OF FIXTURES FIRMWARE UPDATE REQUIRED LAMP LIFETIME LIMIT FIXTURE ERRORS AVG FIXTURES LIFETIME

16
25%
4 0%
0 43%
7 0.3 khrs

FIXTURES OVERVIEW FIRMWARE UPDATE NEW INFO

4 3
1
N. 5 N.
FIXTURE FIXTURE

11 7
457

UPDATED MANUAL CHECK OLD FW LOGS WARNINGS ERRORS NO LOGS

LAMP LIFETIME FIXTURES LIFETIME

12
16
10

8
N.
N. of Fixtures

FIXTURE 6

0
30 30 30 30 30 30 Khrs
GOOD WARNING EXCEEDED LED ENGINE

MAINTENANCE ANALYTICS

100

80

60

40

20

0
AUG. SEPT. OCT. NOV. DEC. JAN. FEB. MAR. APR. MAY JUNE JULY

FIRMWARE OPERATION ERRORS OPERATION LAMP OPERATION

screen home page dashboard

15
 5.2 OVERVIEW

The overview page shows, in list format, the details of each fixture in the system, which are filtered according
to the operator’s choice. The system provides for a cataloging based on: model name, fixture uid, custom label,
warehouse code, serial number, firmware version, errors, lamp lifetime, led engine, or fixture lifetime.
Above the table list, through a drop-down menu it is also possible to choose whether to display all the fixtures “ALL”
or only those belonging to a specific family. Please note, when no filter is activated, the default order is set by UID.

From this screen it is possible to perform some functions using the buttons located in the lower right part of the
screen. The functions are:
- creation of a new SmartNote with Smart Notepad or the option to add a note to an existing one (p.27)
- export all the details of the fixtures present in a .csv format
- the option to select and delete fixtures

The fixtures can be filtered and viewed based on the items listed above, depending on the operator’s preferences.
By selecting the toggle buttons above the table: “FW UPDATE”, “ERRORS”, “LAMP LIFETIME”, the table will show
only the fixtures marked with notifications relating to the selected item.

ERRORS 6

FIXTURES OVERVIEW

MODEL ALL FW UPDATE 11 ERRORS 6 LAMP LIFETIME 2

MODEL NAME UID FIXTURE NAME FW VERSION ERRORS LAMP LIFETIME (HRS) LED ENGINE (W/HRS) FIXTURE LIFETIME (HRS)

Aleda B-Eye K10 Easy 435022256B6F 2.22.002 0/2 - 0 60 DETAILS

Aleda B-Eye K20 43502425AC40 2.22.002 0 / 12 - 0 62 DETAILS

Aleda B-Eye K20 4350242548A9 2.21.003 32 / 32 - 5 35 DETAILS

Aleda Wash K10 43501E259378 2.21.003 1/1 - 15 52 DETAILS

Aleda Wash K10 43501E258989 2.21.003 5/5 - 1 32 DETAILS

Aleda Wash K10 43501E258A2F 2.23.500 1/1 - 0 743 DETAILS

Aleda Wash K20 CC 435008300CFF 1.14.012 0/0 - 40 0 DETAILS

Alpha Beam 700 435010027941 2.22.001 0/6 0 - 49 DETAILS

Aleda Profile 800 43501C02876B 2.22.001 0/0 0 - 62 DETAILS

HEPIKOS 43502A057C25 2.22.001 0/4 1008 - 2019 DETAILS

HEPIKOS 43502A0568FF 2.22.001 0 / 56 1008 - 2235 DETAILS

HY B-Eye K15 43502E25964E 2.24.000 6 / 154 - 100 223 DETAILS

HY B-Eye K25 43502C25A53A 2.23.600 16 / 958 - 13025 1593 DETAILS

DELETE FIXTURES EXPORT CSV

screen overview section

16
 5.3 FIXTURE DETAILED INFO

From the “DETAILS” button on the right side of the list table, the user can access the detailed view of each single
device. On this page you can see 3 different sections: Log Overview, Firmware Details, Fixture Properties.

Aleda B-Eye K20 4350242548A9 2.21.003 32 / 32 - 5 35 DETAILS

Aleda Wash K10 43501E259378 2.21.003 1/1 - 15 52 DETAILS

Aleda Wash K10 43501E258989 2.21.003 5/5 - 1 32 DETAILS

DETAILS
5.3.1 LOG OVERVIEW

From this page the user can monitor all the internal events recorded in the fixtures. Events are divided in 3 toggle.
that allow a quick view based on the selected category:
- INFO: Normal operating information
- WARNING: Errors happened but that are not preventing the correct operation of the fixture
- ERROR: Important failure on the fixture

On the right side the user can find an interactive manual with description of the events and a “first aid” for trouble fixing.
The intuitive interface and graphics allow the user to solve the problem quickly and safely.

INFO 0 WARNING 0 ERROR 0

FIXTURE DETAILED INFO BACK

CLAY PAKY - A.LEDA WASH K10 UID: 43501E258989

LOG OVERVIEW FIRMWARE DETAILS FIXTURE PROPERTIES

INFO 11 WARNING 42 ERROR 24

FIXTURE HOURS ... EVENT VALUE DOWNLOAD TIME

NEW LOGS (0) MARK ALL AS READ EXPORT CSV i

screen fixture detailed info + section log overview open

17
 5.3.2 FIRMWARE DETAILS

On this page, the user can view the firmware version installed on each board and the latest firmware version
released, following the sections in the list table; “BOARD” / “FW VERSION” / “LATEST FW
5

FIXTURE DETAILED INFO BACK

CLAY PAKY - A.LEDA WASH K10 UID: 43501E258989

LOG OVERVIEW FIRMWARE DETAILS FIXTURE PROPERTIES

BOARD FW VERSION LATEST FW VERSION

CPU 2.25.002 2.25.002

Pan/Tilt Type 1 000.010 000.010

Led Driver ALEDA K10 000.011 000.011

CPU Standard 000.014 000.014

screen fixture detailed info + section firmware details open

5.3.3 FIXTURE properties

From this page, the user can insert a custom name on the fixture and insert the Warehouse code to align the WMS,
where present, with CloudIO web interface.
From this tab the user can also insert a custom threshold for the lamp usage.
5

FIXTURE DETAILED INFO BACK

CLAY PAKY - A.LEDA WASH K10 UID: 43501E258989

LOG OVERVIEW FIRMWARE DETAILS FIXTURE PROPERTIES

General properties

Fixture name / description Warehouse Code Serial Number

Lamp Thresholds

Enable custom threshold

screen fixture detailed info + sectionfixture properties open

18
 5.4 OPERATIONS

5.4.1 CLOUDIO BOX SELECTION

From this page, the user can choose on which CloudIO box operate. In the “Default Line” there are all the CloudIO
boxes paired (p. 00), the information box shows the name of the box, the serial number, the administrator, the
firmware version installed and the status of the box, which can be OFFLINE, ONLINE, ACTIVE, IN USE.

FLOOR THEATER BOX NAME

AI007619 SERIAL NUMBER

John Smith USER NAME / EMAIL
v1.3.3 FIRMWARE VERSION

ONLINE STATUS BOX

Once the box is selected, the fixtures connected to the box can be discovered using the button “start discovery”.
The number of lines, the number of CloudIO per lines and CloudIO Box names are parameters easily customizable
only by the administrator, entering the LINE SETUP section, present in the SETTINGS section (p. 31).

CLOUDIO BOX SELECTION

OLYMPUS CRUISE

SEA HALL BLUE SHELL RIG SAND THEATER

AI007619 AI007623 AI007688
Mark Johnson Jo Bennington Carl Roose
v1.3.3 v1.3.3 v1.3.3
ONLINE OFFLINE OFFLINE

APOLLO ABYSS CRUISE

CASSIOPEA FLOOR CALYPSO THEATER C2 LAB

AI007633 AI007677 AI007657
Nick Herton Ralph Rudess Amy Delore
v1.3.3 v1.3.3 v1.3.3
ONLINE ONLINE OFFLINE

screen operation + box selection open

5 5

LINE 2 - INCOMING TEST ONLINE CHANGE CLOUDIOBOX

BATCH OVERVIEW FIRMWARE UPDATE DMX SETTINGS

START DISCOVERY
10
Fixtures found

screen operation + box selection start discovery screen operation + box selection find fixtures

19
 5.4.2 BATCH OVERVIEW

Once the discovery is completed, CloudIO web interface will show to the user an overview on the connected
fixtures. From this page the user can locate the fixtures or perform a parameter or movement reset.
The color coding is related to FW UPDATE / INTERNAL ERRORS / LAMP LIFETIME ISSUE.
Using the icons in the upper right part of the screen, the user can choose whether to view the fixtures in table list
format, in blocks or divided by models

ERRORS 6

FW UPDATE 11 LAMP LIFETIME 2

5
John Smith

LINE 2 - INCOMING TEST ONLINE CHANGE CLOUDIOBOX

BATCH OVERVIEW FIRMWARE UPDATE DMX SETTINGS

START DISCOVERY FW UPDATE 11 ERRORS 6 LAMP LIFETIME 2 SELECT ALL DESELECT ALL

Claypaky Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS HEPIKOS

DMX Address DMX Address DMX Address DMX Address DMX Address
001 001 001 001 001
Firmware on board Firmware on board Firmware on board Firmware on board Firmware on board
2.23.00 2.24.00 2.24.00 2.24.00 2.24.00
Lamp hours Lamp hours Lamp hours Lamp hours Lamp hours
3 3 3 3 3

Claypaky Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS HEPIKOS

DMX Address DMX Address DMX Address DMX Address DMX Address
001 001 001 001 001
Firmware on board Firmware on board Firmware on board Firmware on board Firmware on board
2.24.00 2.24.00 2.24.00 2.24.00 2.24.00
Lamp hours Lamp hours Lamp hours Lamp hours Lamp hours
3 3 3 3 3

Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS

DMX Address DMX Address DMX Address DMX Address
001 001 001 001
Firmware on board Firmware on board Firmware on board Firmware on board
2.24.00 2.24.00 2.24.00 2.23.00
Lamp hours Lamp hours Lamp hours Lamp hours
3 3 3 3

1
Reset
2
Reset
3 4 5 6 7 8
RESET OPTIONS MOVEMENT RESET CLEAR ERRORS SMART CALIBRATION SMART NOTEPAD SMART CODING START LOCATE

screen operation + batch overview and legend number

5 5

LINE 2 - INCOMING TEST ONLINE CHANGE CLOUDIOBOX LINE 2 - INCOMING TEST ONLINE CHANGE CLOUDIOBOX

BATCH OVERVIEW FIRMWARE UPDATE DMX SETTINGS BATCH OVERVIEW FIRMWARE UPDATE DMX SETTINGS

START DISCOVERY FW UPDATE 11 ERRORS 6 LAMP LIFETIME 2 SELECT ALL DESELECT ALL START DISCOVERY FW UPDATE 11 ERRORS 6 LAMP LIFETIME 2 SELECT ALL DESELECT ALL

Claypaky Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS HEPIKOS

Claypaky
DMX Address DMX Address DMX Address DMX Address DMX Address
001 001 001 001 001 HEPIKOS
Firmware on board Firmware on board Firmware on board Firmware on board Firmware on board
2.23.00
Lamp hours
2.24.00
Lamp hours
2.24.00
Lamp hours
2.24.00
Lamp hours
2.24.00
Lamp hours
14
3 3 3 3 3

Claypaky Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS HEPIKOS

DMX Address DMX Address DMX Address DMX Address DMX Address
001 001 001 001 001
Firmware on board Firmware on board Firmware on board Firmware on board Firmware on board
2.24.00 2.24.00 2.24.00 2.24.00 2.24.00
Lamp hours Lamp hours Lamp hours Lamp hours Lamp hours
3 3 3 3 3

Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS

DMX Address DMX Address DMX Address DMX Address
001 001 001 001
Firmware on board Firmware on board Firmware on board Firmware on board
2.24.00 2.24.00 2.24.00 2.23.00
Lamp hours Lamp hours Lamp hours Lamp hours
3 3 3 3

PARAMETER RESET MOVEMENT RESET CLEAR ERRORS SMART NOTEPAD SMART CODING START LOCATE PARAMETER RESET MOVEMENT RESET CLEAR ERRORS SMART NOTEPAD SMART CODING START LOCATE

screen batch overview page organization screen batch overview page organization

20
 NOTICE

The features and operations that can be performed depend on which package has been chosen.

FUNCTIONALITY BATCH OVERVIEW

1 PARAMETER FACTORY DEFAULT

By pressing this button, the user has the possibility to restore the fixture to the factory parameters. A window
will then open that will allow the user to choose whether to perform a “USER DEFAULT RESET”, “FACTORY
DEFAULT” or “SOFTWARE REBOOT”.

2 MOVEMENT RESET

Once the user has selected the fixtures on which he wants to operate, pressing this button activates the function
that allows you to reset all the effects and pan and tilt movements of the fixtures, thus returning the fixture to its
default conditions.

3 CLEAR ERRORS

By clicking on this button, the user can select to clear the errors detected by the system.

4 SMART CALIBRATION

The CloudIO Color Calibration procedure requires the connection to the external sensor (GL SPECTIS), sold as an
accessory with the CloudIO box.

4.1 GL SPECTIS SETUP

To set the communication between GL SPECTIS and CloudIO, please perform the following
steps:

4.1.1. Switch on both the devices

IP address matching
4.1.2. On the GL SPECTIS: between the GL
SPECTIS and the
• Go to “MORE”“SETTINGS”“Wi-Fi”, select your desired Wi-Fi CloudIO calibration
settings window
network and connect to it
• Press the right-side button two times in order to go back to the
main menu
• Enter “SETTINGS” and check the IP address assigned to the
device.
4.1.3. On the CloudIO:
• Go to “SETTINGS”“Wi-Fi”, select the same Wi-Fi network
chosen for GL SPECTIS and connect to it
• Go to “SETTINGS”“CALIBRATION” and fill in with the GL
SPECTIS IP address.

21
4.2 GL SPECTIS DEFAULT PARAMETERS CONFIGURATION
• SETTINGS  “Keep Display On” = Always
• SETTINGS  “Idle time” = Off
• Wi-Fi  |  “Avanced WiFi Settings” \ “Keep WiFi On during sleep” = Always
• SETTINGS  “Mute” = Disabled

4.3 SMART COLOR CALIBRATION

To start the calibration wizard go to Operations, from the web interface, choose your CloudIO box and perform the
Discovery. In Batch Overview, the user can find the button “Smart Calibration”.

4.4 ABSOLUTE COLOR CALIBRATION

From the Smart Calibration menu, choose “Absolute Color Calibration”. From this page the user can decide if recall
the factory color calibration on the fixtures connected or if proceed to the creation of a new one. To create a new color
calibration, press “New Calibration”. Follow the instructions and select your target fixture, after it will be located.

Absolute color calibration web interface wizard

Once the target fixture is identified, it

will be ask to point the fixture beam to
the sensor. To do that use the console
that will appear on the CloudIO box,
open the dimmer, set a color and
the correct pan, tilt, zoom and focus
parameters. The user can reach
the zoom, focus and dimmer fine
parameters clicking on the CloudIO
box knobs.

CloudIO box console

22
4.4.1. SENSOR PLACEMENT AND MEASUREMENT HINTS
Remove as much as possible the ambient light and all the possible color
casts. Both background and indirect light may affect the quality of the
calibration. Check and remove as possible any light in the ambient and
avoid any reflection or reflective materials. Anyhow, the system has been
proven to be robust also in case of non-negligible ambient light.
Two conditions must be respected absolutely to avoid wrong calibration:
• Avoid the beam to shine on reflective surfaces in proximity of the
sensor;
• Avoid variable ambient light.
The environment lighting conditions should not change during the
calibration process to ensure consistent results.

4.4.2. CHECK THE DISTANCE OF THE FIXTURE FROM THE COLOR

SENSOR
The distance between the fixture and the sensor depends on the type of
fixture and light beam. Check the table below for the proper maximum and
minimum distances based on your target fixture.

Max Distance Max Distance Min Distance Min Distance

FIXTURE MODEL
(m) (ft) (m) (ft)

SINFONYA 20 65.6 1.5 4.9

ORKIS FRESNEL M 7 22.9 0.4 1.3
ORKIS PROFILE M 5 16.4 0.7 2.3
KLEMANTIS AS1000 - - - -
KLEMANTIS AS500 - - - -
KLEMANTIS RGBW - - - -
K-EYE K10 HCR 17 55.8 1.2 3.9
K-EYE K20 HCR 22 72.2 1.4 1.6
ALEDA WASH K10 20 65.6 1.4 1.6
ALEDA B-EYE K10 28 91.9 1.7 5.6
ALEDA B-EYE K10 EASY 27 88.6 1.7 5.6
ALEDA WASH K20 27 88.6 1.8 5.9
ALEDA B-EYE K20 41 134.5 2.7 8.8
ALEDA WASH K10 TW-W-CC 15 49.2 1 3.3
ALEDA BEYE K10 CC 25 82.1 1.5 4.9
ALEDA WASH K20 TW-W-CC 20 65.6 1.4 4.6
ALEDA BEYE K20 CC 35 114.8 2.3 7.5
HY B-EYE K15 39 127.9 2.5 8.2
HY B-EYE K25 56 183.7 3.7 12.1
HY B-EYE K25 TEATRO 57 187 3.8 12.5

23
4.4.3 CHECK THE BEAM FOCUS ON THE SENSOR
Ideally, the sensor shall be positioned, at the best of the operator possibilities, in the central part of the beam,
when a center can be detected and perpendicular to the optical axis of the fixture. The beam must be focused in
correspondence of the sensor distance.
In the case of wall washers type of fixtures, the sensor must be placed adherent to the cyclorama, at the height of
approximately 1 meter from the fixture horizontal level and in correspondence of the middle of the fixture, facing the
light beam.
In these ways, the signal level is maximized and minimizing the impact of background light (noise).
The sensor is anyhow not so much dependent on the angle between its normal and the optical axis of the fixture if this
is between 0° - 50°. When signal compared noise is high enough, the operator can use the sensor without considering
the angular position.
Generally speaking, there is not a recommended beam diameter, as the sensor measures locally in an area of
approximately 1cm. It is however recommended to maintain a beam diameter of at least 1mt to reduce the sensitivity
of the sensor.

Once the fixture is pointed to the sensor, on the web interface, press
the button “Start Color Calibration”
The procedure and the measurement are automatic and will continue
as follow:
• Noise signal measure - complete darkness
• Noise signal measure – colors
• Fixture LEDs warming up – 30s
• Color measure – colors
• Color measure – white point check
On the web interface, during the procedure, the standard CIE color
space image will appear.

On this image the user will find information about the fixture color
gamut and on the different color points that have been measured
during the procedure, including the white point check, present at the
Example of color measurement graphic
end of the calibration. Sinfonya Profile 600

NB: Please note that this measurement may be different from any other measure that the user can do as the system
is subtracting the noise level to the real color measure to give the precise color point information.

4.4.4 PROCEDURE ERRORS

There is no way to detect a variable ambient light during the calibration phase. It is fully under respomsability of the
operator mantaining stable ambient light conditions.
• WEAK SIGNAL LEVEL
Light intensity that hits the sensor is too weak. Please increase the light output that is reaching the sensor and
retry.

24
 Blue Cyan Green PC G PC A Red White

Minimum LUX level 20 64 125 202 360 55 202

• SATURATED SIGNAL LEVEL

The detected signal it too intense. Please reduce the light output that hits the sensor and retry.
• SENSOR COMMUNICATION ERROR
The sensor is not responding. Please check the communication between the sensor and the CloudIO box and
retry.
• BAD XML FILE
The exchange communication file is corrupt. Please try again.
• BACKGROUND NOISE ERROR
The background noise is too high compared the target light beam. Please reduce the ambient light and retry.
• WHITE TEST MATCH ERROR
The final white test match was not successful. The fixture was not properly calibrated or the result of the
calibration is not precise enough. Please perform the calibration process again.
• INTERNAL SERVER ERROR
Internal server communication error. Please check your network connection and try again.

5 SMART NOTEPAD

From this screen you have the option to create a smart note immediately based on the fixture you have selected.
The user can choose whether to create a new note relating to the fixture or add to an existing note. The same
procedure can be performed from the SMART NOTEPAD panel (p. 27)

NEW NOTE
LINE 2 - INCOMING TEST ONLINE CHANGE CLOUDIOBOX
Note title

BATCH OVERVIEW Change custom

FIRMWARE gobo pos.5
UPDATE DMX SETTINGS
Note type
START DISCOVERY FW UPDATE 11 ERRORS 6 LAMP
Fixture type LIFETIME 2 SELECT ALL DESELECT ALL

Claypaky Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS

Linked Fixtures HEPIKOS HEPIKOS
DMX Address DMX Address DMX Address DMX Address DMX Address
Model name UID Serial Number
001 001 001 001 001
Firmware on board Firmware on board Aleda WashFirmware
K20 CC on board43501601E11A 0519686500302
Firmware on board Firmware on board
2.23.00 2.24.00 2.24.00 2.24.00 2.24.00
Lamp hours Lamp hours Alpha BeamLamp
700 hours 43501601E11A 0519686500302
Lamp hours Lamp hours
3 3 3 3 3
Aleda Profile 800 43501601E11A 0519686500302

Claypaky Claypaky Claypaky Claypaky Claypaky

Note
HEPIKOS HEPIKOS HEPIKOS HEPIKOS HEPIKOS
DMX Address DMX Address Lorem ipsumDMXdolor sit amet, consectetur adipiscing elit, sed do eiusmod
Address DMX Address DMX Address
001 001 tempor incididunt
001 ut labore et dolore magna aliqua. Ut enim ad minim 001 001
Firmware on board Firmware on board veniam, quisFirmware on board
nostrud exercitation ullamco laboris nisi ut aliquip exFirmware
ea on board Firmware on board
2.24.00 2.24.00 2.24.00 Duis aute irure dolor in reprehenderit in voluptate
commodo consequat. 2.24.00velit 2.24.00
Lamp hours Lamp hours
esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecatLamp
Lamp hours hours
cupidatat Lamp hours
3 3 3 3 3
non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS Alert Schedule

HEPIKOS HEPIKOS
DMX Address DMX Address DMX Address DMX Address
001 001 Next time
001the fixture will be reconnected to the CloudIO 001
Firmware on board Firmware on board Firmware on board Firmware on board
Once one of the fixture will reach 1200 fixture hours
2.24.00 2.24.00 2.24.00 2.23.00
Lamp hours Lamp hours Lamp hours Lamp hours
Once one of the fixture will reach 1200 fixture hours
3 3 3 3
Every 500 fixture hours

Select data and time 01/05/2020 03:00 PM

Every 30 days
CREATE NEW NOTE

BACK SAVE ADD TO EXISTING NOTE

PARAMETER RESET MOVEMENT RESET CLEAR ERRORS SMART NOTEPAD SMART CODING START LOCATE

screen pop-up smart notepad, create new note

25
 6 SMART CODING

Once you have selected the fixtures, clicking on this button will start a system that will allows you to link your
warehouse code of the fixture to CloudIO system. The fixture will be located one after another.
Once you identify the fixture that is blinking please scan or insert into the system your warehouse code.
5

LINE 2 - INCOMING TEST ONLINE CHANGE CLOUDIOBOX

BATCH OVERVIEW SMART CODING

FIRMWARE UPDATE DMX SETTINGS

START DISCOVERY FW UPDATE 11 ERRORS 6 LAMP LIFETIME 2 SELECT ALL DESELECT ALL

Claypaky Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS HEPIKOS

DMX Address DMX Address DMX Address DMX Address DMX Address
001 001 001 001 001
Firmware on board Firmware on board Firmware on board Firmware on board Firmware on board
2.23.00 2.24.00 This process
2.24.00 will guide you through a smart 2.24.00 2.24.00
Lamp hours Lamp hours procedure to link your warehouse code
Lamp hours Lamp hours Lamp hours
3 3 3 3 3
of the fixture to the CloudIO system.
Claypaky Claypaky Claypaky Claypaky Claypaky
The fixtures will be located
HEPIKOS HEPIKOS HEPIKOS HEPIKOS HEPIKOS
one after another.
DMX Address DMX Address DMX Address DMX Address DMX Address
001 001 Once
001 you have identify the fixture 001 001
Firmware on board Firmware on board that is
Firmware on moving
board or blinking Firmware on board Firmware on board
2.24.00 2.24.00 2.24.00 2.24.00 2.24.00
Lamp hours Lamp hours please scan or insert in the system
Lamp hours Lamp hours Lamp hours
3 3 3 your warehouse code. 3 3

Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS

DMX Address DMX Address DMX Address DMX Address
001 001 CANCEL
001 START 001
Firmware on board Firmware on board Firmware on board Firmware on board
2.24.00 2.24.00 2.24.00 2.23.00
Lamp hours Lamp hours Lamp hours Lamp hours
3 3 3 3

PARAMETER RESET MOVEMENT RESET CLEAR ERRORS SMART NOTEPAD SMART CODING START LOCATE

screen smart coding first advise pop up screen

5

LINE 2 - INCOMING TEST ONLINE CHANGE CLOUDIOBOX

BATCH OVERVIEW
SMART CODING
FIRMWARE UPDATE DMX SETTINGS

START DISCOVERY FW UPDATE 11 ERRORS 6 LAMP LIFETIME 2 SELECT ALL DESELECT ALL
NOW LOCATING...
Claypaky Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS HEPIKOS

Claypaky
DMX Address DMX Address DMX Address DMX Address DMX Address
001 001 001 HEPIKOS 001 001
Firmware on board Firmware on board Firmware on board Firmware on board Firmware on board
2.23.00 2.24.00 2.24.00 UID 2.24.00 2.24.00
Lamp hours Lamp hours Lamp hours 43502425AC40 Lamp hours Lamp hours
3 3 3 3 3

Claypaky Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS HEPIKOS

Warehouse code
DMX Address DMX Address DMX Address DMX Address DMX Address
001 001 001 1325846541 001 001
Firmware on board Firmware on board Firmware on board Firmware on board Firmware on board
2.24.00 2.24.00 2.24.00 2.24.00 2.24.00
Lamp hours Lamp hours Lamp hours Lamp hours Lamp hours
3 3 3 3 3

Claypaky Claypaky Claypaky Claypaky

STOP LOCATE
HEPIKOS HEPIKOS HEPIKOS HEPIKOS
DMX Address DMX Address DMX Address DMX Address
001 001 001 001
Firmware on board Firmware on board Firmware on board
NEXT Firmware on board
2.24.00 2.24.00 2.24.00 2.23.00
Lamp hours Lamp hours Lamp hours Lamp hours
3 3 3 3

PARAMETER RESET MOVEMENT RESET CLEAR ERRORS SMART NOTEPAD SMART CODING START LOCATE

screen smart coding second advise pop up screen

26
 7 START LOCATE

By selecting the fixtures in the panel and clicking on the START LOCATE button, the selected fixtures will start
blinking in such a way as to be identified by the user.

8 HEALTH STATUS DMX LINE “i”

The info button on the lower right of the screen, if clicked, it shows the health status of the DMX line, retry number
indicates health if it is 0 everything is ok, if it is greater than 0 it is possible that there are problems on the network,
in this case you will need to check cables, check welds, check for the presence of comliant RDM splitters.

5.4.3 FIRMWARE UPDATE

From this page the user can upload the firmware on the connected fixtures and can update the firmware
simultaneously on multiple fixtures with a single click.
The system will automatically suggest which type of firmware the fixtures need and on which board.
The flag near every selection box will select which firmware will be sent to the DMX network.
A downgrade installation is also possible, selecting the desired firmware from the selection box.

LINE 2 - INCOMING TEST ONLINE CHANGE CLOUDIOBOX

BATCH OVERVIEW FIRMWARE UPDATE DMX SETTINGS

START DISCOVERY

Claypaky Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS HEPIKOS

DMX Address DMX Address DMX Address DMX Address DMX Address
001 001 001 001 001
Firmware on board Firmware on board Firmware on board Firmware on board Firmware on board
2.23.00 2.24.00 2.24.00 2.24.00 2.24.00
Lamp hours Lamp hours Lamp hours Lamp hours Lamp hours
3 3 3 3 3

Claypaky Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS HEPIKOS

DMX Address DMX Address DMX Address DMX Address DMX Address
001 001 001 001 001
Firmware on board Firmware on board Firmware on board Firmware on board Firmware on board
2.24.00 2.24.00 2.24.00 2.24.00 2.24.00
Lamp hours Lamp hours Lamp hours Lamp hours Lamp hours
3 3 3 3 3

Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS

DMX Address DMX Address DMX Address DMX Address
001 001 001 001
Firmware on board Firmware on board Firmware on board Firmware on board
2.24.00 2.24.00 2.24.00 2.23.00
Lamp hours Lamp hours Lamp hours Lamp hours
3 3 3 3

CPU Pan/Tilt Type 1 Led Driver ALEDA K10 CPU STandard

SETTINGS ARM9_PT_0.10 ALEDA_K10_3.11 ARM9_HW_14.0.000 UPDATE

screen operaton firmware update select

27
screen operaton firmware update select

Please note that the CPU can perform a software reboot, while all other boards need a physical reboot (on / off), in
this case you will be advised with a popup window on how to best operate the firmware update.

5 NOTICE

Be aware, during the update you

must stay on the OPERATIONS
CHANGE CLOUDIOBOX
page, at the end of the operation a
new discovery will be automatically
DMX SETTINGS
performed and the updated fixtures
will be shown.
If you exit the page while the update

Claypaky
is running, all RDM operations
will be disabled and the user will
HEPIKOS
be responsible for performing
DMX Address
001 discovery again when buffering is
Firmware on board finished
2.24.00
It’s suggested to wait for the
Lamp hours
3 buffering wheel (in the top right of
the screen) to disappear, before
Claypaky performing other operations.
HEPIKOS
screen operaton firmware update select
DMX Address
001
28
Firmware on board
 5.4.4 DMX SETTINGS

This page is related to the DMX parameter settings. From this page the user can set the fixtures personality, the
dmx address and perform, if needed, a parameter or movement reset. By clicking on the RDM key, the user can
access another screen, from which he can perform various actions relating to the selected fixture
5

LINE 2 - INCOMING TEST ONLINE CHANGE CLOUDIOBOX

BATCH OVERVIEW FIRMWARE UPDATE DMX SETTINGS

RDM SELECT ALL DESELECT ALL

Claypaky Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS HEPIKOS

DMX Address DMX Address DMX Address DMX Address DMX Address
001 001 001 001 001
Firmware on board Firmware on board Firmware on board Firmware on board Firmware on board
2.23.00 2.24.00 2.24.00 2.24.00 2.24.00
Lamp hours Lamp hours Lamp hours Lamp hours Lamp hours
3 3 3 3 3

Claypaky Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS HEPIKOS

DMX Address DMX Address DMX Address DMX Address DMX Address
001 001 001 001 001
Firmware on board Firmware on board Firmware on board Firmware on board Firmware on board
2.24.00 2.24.00 2.24.00 2.24.00 2.24.00
Lamp hours Lamp hours Lamp hours Lamp hours Lamp hours
3 3 3 3 3

Claypaky Claypaky Claypaky Claypaky

HEPIKOS HEPIKOS HEPIKOS HEPIKOS

DMX Address DMX Address DMX Address DMX Address
001 001 001 001
Firmware on board Firmware on board Firmware on board Firmware on board
2.24.00 2.24.00 2.24.00 2.23.00
Lamp hours Lamp hours Lamp hours Lamp hours
3 3 3 3

PARAMETER FACTORY DEFAULT MOVEMENTS RESET CHANNEL MODE DMX ADDRESS 001 A START LOCATE

screen operaton DMX settings select

5.4.4.1 RDM LIVE MENU

In this screen it is possible to see and modify some parameters according to the selected fixture.
In the left part of the screen there are a series of boxes with editable parameters.

LINE 2 - INCOMING TEST ONLINE CHANGE CLOUDIOBOX

BATCH OVERVIEW FIRMWARE UPDATE DMX SETTINGS

RDM LIVE MENU BACK

Claypaky
ALEDA WASH K10
LOCATE 435022256B6F
435022256B6F
435022256B6F
435022256B6F
435022256B6F
READ
435022256B6F
435022256B6F
435022256B6F

WRITE Claypaky
ALEDA WASH K15
Claypaky
SHARPY
SAVE Claypaky
MYTHOS
Claypaky
HEPIKOS
LOAD

1/2

screen operaton RDMlive select

29
 In the column next to the boxes there are a series of actions that allow you to confirm the changes made
parameters, locate the fixture in use, download and upload and change the page.
On the right side of the screen you can view a tree diagram showing the different fixtures belonging to the same
family and on which you can set the same parameters in a single action. 5
John Smith

The user has the ability to perform two saving modes, one on the PC and one as a “standard user preset
LINE 2 - INCOMING TEST ONLINE CHANGE CLOUDIOBOX

VERVIEW FIRMWARE UPDATE DMX SETTINGS

RDM LIVE MENU BACK

Claypaky
SAVE PRESET ALEDA WASH K10
LOCATE 435022256B6F
435022256B6F
435022256B6F
435022256B6F
Please select the preset saving destination
435022256B6F
READ
435022256B6F
SAVE FILE 435022256B6F
435022256B6F
SET AS USER DEFAULT RESET

WRITE Claypaky
CANCEL
ALEDA WASH K15

Claypaky
SHARPY
SAVE Claypaky
MYTHOS
Claypaky
HEPIKOS
LOAD - LOCATE:
the fixture will start flashing
LOCATE and allows you to locate it
Claypaky
ALEDA WASH K10 2/2
- READ:
435022256B6F
get RDM parameters from the
435022256B6F
READ selected fixture
435022256B6F
435022256B6F
435022256B6F - WRITE:
435022256B6F set parameters to multiple
435022256B6F WRITE
fixtures of the same model
435022256B6F
- SAVE:
Claypaky allows you to download the
ALEDA WASH K15
SAVE parameter info
Claypaky
SHARPY - LOAD

Claypaky allows you to upload the

MYTHOS LOAD parameter info
Claypaky
- CHANGE PAGE:
HEPIKOS
allows you to change the page

screen operaton RDMlive select_tree structure details 1/2 inside the screenview

30
 5.5 SMART NOTEPAD

The smart notepad is a feature that allows the creation and management of smart notes with which you can create
notes and alerts relating to a single fixture or the entire family.
By pressing the add button you can decide whether to create a new fixture or user style note.
Once the note has been created and any alerts have been set, in the notifications section at the top right the user
will be notified of any reminders or warnings.

The user also has the ability to create quick notes using the shortcuts on the left hand side.
In the left column, the user has the ability to manage the notes present or to create new ones through a shortcut
and on the right side of the screen a window will be shown where you can edit or add a smartnote, give it a name,
add a textual part and set up alerts.

SMART NOTEPAD

Type here to search ...

New note Note_02 Fixture type Created by:

[email protected]
Description
Date: 2021-01-01 00:00

New note Linked Fixtures Add

Note_01 Model UID WH Code Serial Number Custom label

Claypaky Sharpy 43501601E11A 00258 005478512105 Mirabel 2020

Note_01 Fixture type Claypaky Sharpy 43501601E11A 00258 005478512105 Mirabel 2020

Claypaky Sharpy 43501601E11A 00258 005478512105 Mirabel 2020

Claypaky Sharpy 43501601E11A 00258 005478512105 Mirabel 2020
Note_02 Fixture type Claypaky Sharpy 43501601E11A 00258 005478512105 Mirabel 2020

Claypaky Sharpy 43501601E11A 00258 005478512105 Mirabel 2020

Claypaky Sharpy 43501601E11A 00258 005478512105 Mirabel 2020

Note_03 Fixture type
Claypaky Sharpy 43501601E11A 00258 005478512105 Mirabel 2020

Claypaky Sharpy 43501601E11A 00258 005478512105 Mirabel 2020

Note_04 Fixture type

Custom label
Note_01 User type

Alert Schedule

Next time the fixture will be reconnected to the CloudIO

Once one of the fixture will reach 1200 fixture hours
Once one of the fixture will reach 1200 lamp hours
Every 500 fixture hours
Select data time gg/mm/aaaa --:--
Every 30 days

SAVE

screen smart notepad quick note

If the user chooses to create a new “fixture type” note, a “fixture selection” window will open, this screen displays
all the fixtures cataloged by “MODEL” “UID” and “WH CODE”. After that the user can decide which fixtures to link
the note to. Clicking on the “NEXT” button the user will be shown the window in which to create the Smart Note, in
which he can set the name, type and comments and alerts.

31
From the OPERATION section it is posslayoutible to create a smart note quickly, the user must select the fixture
you want to create the note for and then click on the SMART NOTEPAD button at the bottom right, a window will be
displayed which is the same as you can see in the SMART NOTEPAD menu section.

screen smart notepad new fixture type

If the user chooses to create a new “User type” note, a “NEW NOTE” window will open, in which the user can
create the Smart Note, in which he can set the name, type and comments and alerts.

SMART NOTEPAD

Type here to search ...

NEW USER NOTE
Note title

Check the line soldering

New note Note_02 Fixture type Note type Created by:
[email protected]
Description User type
Date: 2021-01-01 00:00

New note Linked Fixtures

Alert Schedule Add

Reminder next time the user will login

Note_01 Model Remind every UID
500 days WH Code Serial Number Custom label
Claypaky SharpySelect data and time43501601E11A
01/05/2020 03:00 PM 00258 005478512105 Mirabel 2020

Note_01 Fixture type Claypaky Sharpy 43501601E11A 00258 005478512105 Mirabel 2020
Claypaky Sharpy 43501601E11A 00258 005478512105 Mirabel 2020
User selection
Claypaky Sharpy 43501601E11A 00258 005478512105 Mirabel 2020
Note_02 Fixture type Claypaky Sharpy
User name
43501601E11A
Email
00258 005478512105 Mirabel 2020
George Taylor [email protected]
Claypaky Sharpy 43501601E11A 00258 005478512105 Mirabel 2020

Claypaky Sharpy Joe Smith [email protected]

43501601E11A 00258 005478512105 Mirabel 2020
Note_03 Fixture type Jane Beltram [email protected]
Claypaky Sharpy 43501601E11A 00258 005478512105 Mirabel 2020

Claypaky Sharpy 43501601E11A 00258 005478512105 Mirabel 2020

Note_04 Fixture type Note

Custom labelLorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod
tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim
Note_01 User type veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea
commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit
esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat
non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

CANCEL SAVE

Alert Schedule

SAVE

screen smart notepad new user type

32
 5.6 USERS

This is a menu interface that can only be viewed by the administrator. On this page, the admin has the ability to
manage users connected to their company. He can then decide whether to add a new user, grant permissions to
each individual, or delete their account.
The User profile, compared to the admin profile, has fewer priorities and permissions which may or may not be
granted by the admin himself.
5

USERS ADD USER

ADMINISTRATOR USER 01 USER 02 USER 03

152 Operations 88 Operations 1 Operations 1 Operations

screen users

If the administrator wants to create a new user, just click on the “ADD USER” button at the top right of the screen, if
instead he wants to change the permissions and info of an existing user, just click on the icon that shows the name
of the selected user and the “EDIT USER” window will pop up.
In this window, the administrator can choose, by checking the box, to also give the new user permission to:
update fixture serial number, update fixture warehouse code or to, use the Smart Coding functionality.

USERS ADD USER

ADD USER

Email

[email protected]

Name
ADMINISTRATOR USER 01 USER 02 LAURA DIETRICHJohn Smith

152 Operations 88 Operations 1 Operations 1 Operations

Profile photo

IMG0001.jpg SELECT

Level
Operator

Password

Confirm Password

Can update fixture serial number

Can update fixture warehouse code

Can use Smart Coding

BACK SAVE

screen users add user

33
 5.7 SETTINGS

This is a menu interface that can only be viewed by the administrator.

On this page, the admin has the ability to view various features such as:
CHANGE PASSWORD / GENERAL SETUP / LINE SETUP / SMART CODING

SETTINGS

CLAYPAKY SpA
Bergamo
Italy

CHANGE PASSWORD GENERAL SETUP LINE SETUP SMART CODING

screen settings

5.7.1 CHANGE PASSWORD

By clicking on the “CHANGE PASSWORD” button, the EDIT USER window will be shown to the user, from here

SETTINGS

CLAYPAKY SpA EDIT USER

Bergamo
Italy Email

[email protected]

Name
John Smith

Profile photo

SELECT
Leave blank to keep the current profile photo

Level

SMART CODING CHANGE PASSWORDOperator GENERAL SETUP LINE SETUP

Password

Confirm Password

BACK SAVE

screen settings change password

34
 5.7.2 GENERAL SETUP

By clicking on the “GENERAL SETUP” button, the user will be redirected to a page where he can set the general
setup related to the fixture properties by flagging the choice whether to show or not to show the serial number or
warehouse code and to add custom lamp thresholds.
5

GENERAL SETUP ADD USER

Fixture properties
Show Serial Number

Show Warehouse Code

Custom lamp thresholds

ADD

No lamp thresholds configured

5.7.3 LINE SETUP

By clicking on the “LINE SETUP” button, the user will see a page, where a section called LINE SETUP will be
shown in addition to the “Default Line”, with two buttons below:
LINE MANAGER and CLOUDIO BOX MANAGER where the user can manage an existing line or create new ones.

LINE SETUP BACK

LINE MANAGER CLOUDIO BOX MANAGER

OLYMPUS CRUISE

SEA HALL BLUE SHELL RIG SAND THEATER

AI007619 AI007623 AI007688
Mark Johnson Jo Bennington Carl Roose
v1.3.3 v1.3.3 v1.3.3
ONLINE OFFLINE OFFLINE

APOLLO ABYSS CRUISE

CASSIOPEA FLOOR CALYPSO THEATER C2 LAB

AI007633 AI007677 AI007657
Nick Herton Ralph Rudess Amy Delore
v1.3.3 v1.3.3 v1.3.3
ONLINE ONLINE OFFLINE

screen settings change password

35
 Clicking on LINE MANAGER, a pop up screen will appear in which you can select the line, view/modify
John Smith
the name and 5

decide whether to add or remove the line. Clicking on CloudIO box manager a pop up screen will appear in which
LINES SETUP
you can select and manage theSETUP
LINES registered boxes, see the line to which it is assigned, and to add or remove the line.
LINE MANAGER CLOUDIO BOX MANAGER
O BOX MANAGER

CLOUDIO BOX MANAGER

LINE MANAGER Select CloudIO box
OLYMPUS CRUISE
AI007529
Select line
OLYMPUS CRUISE
Line 1 SEA HALL Name
BLUE SHELL RIG SAN
Olympus Cruise
AI007619 AI007623 AI007
Name
BLUE SHELL RIG Mark Johnson SAND THEATER
Serial number Jo Bennington Carl R
Olympus Cruise v1.3.3 v1.3.3
AI007623 AI007688 v1.3.3 AI007529
Jo Bennington ONLINE Carl Roose OFFLINE OFFL
Assigned line
v1.3.3 v1.3.3
AI007529
OFFLINE
REMOVE LINE OFFLINE

ADD LINE APOLLO ABYSS CRUISE

ADD LINE

APOLLO ABYSS CRUISE CASSIOPEA FLOOR CALYPSO

REMOVETHEATER
LINE C2 L
BACK DONEAI007633 AI007677 AI007
Nick Herton Ralph Rudess Amy
FLOOR CALYPSO THEATER v1.3.3
C2 LAB v1.3.3 v1.3.3
BACK DELETE DONE
AI007677 AI007657
ONLINE ONLINE OFFL
Ralph Rudess Amy Delore
v1.3.3 v1.3.3
ONLINE OFFLINE
pop up screen line manager pop up screen CloudIO manager

5.7.4 SMART CODING

In this screen the administrator can perform the following features, by clicking on the UPLOAD FILE button, it is
possible to load a .csv file containing various info.
(If a null value is left, this will be replaced with the value already present).
By clicking on the RECOVERY button it is possible to restore the values to the version previously stored.
Attention!! it is possible to go backwards in memory only of one passage.

SMART CODING BACK

UPLOAD FILE RECOVERY

screen settings smart coding

36
This is an example of how a .csv must be set up to be read correctly by the software. You have to put it in this
order: ULD, Warehouse Code, Serial Number.
It’s important to note that the entered values must be divided by commas to be read correctly by the software.

screen .csv smart coding

If during the loading of the .csv file the system detects an error, a popup screen will appear, which will notify you of
problems detected. Here you will be asked if you want to overwrite the data, modify the file or cancel the operation.

SMART CODING BACK

WARNING
The system found the following conflicts (5) between the
file uploaded and the internal database.

Please check the errors, correct your file and

reupload it to correct the conflicts.

If the file is correct please press “continue” to

overwrite the existing files on the CloudIO database

UID SERIAL NUMBER WH CODE

12432454 12432454 12432454
12432454 12432454 12432454
12432454 12432454 12432454
12432454 12432454 12432454
12432454 12432454 12432454

CANCEL EXPORT CONTINUE

screen settings smart coding popup screen warning

37
 6. F.A.Q.

1. Does CloudIO only work with Claypaky fixtures?

RDM compliant fixtures will be compatible; RDM basic parameters would be available with the CoudIO.

Unfortunately, we cannot guarantee the other brand compliance and that future firmware upgrades of other Brands’ Fixture

(that do not fulfil RDM standards) will make non-compatible what is today compatible (as we cannot influence other Brand

development).

2. What about the encoders? Which is their function?

CloudIO is a so called Edge Computing IoT Solution. The Encoders are intended to be used in the application where a low

latency is needed (e.g. real time control of a moving head). There are some additional features we will develop, E.g. an app for

an optimized set of test cues for the fixtures: an extremely simplified console app with a guided procedure to test all the fixture

functionalities. All cues will be available on the cloud and downloaded on CloudIO as soon as new fixture is available on the

market (reduced programming effort!)

3. How many fixtures per time I can connect to CloudIO?

The physical limits of DMX state that there can be a max. of 32 devices on a single cable. The cable can not be longer than 300

m and it should be wired in a daisy chain. You can connect 31 devices and we strongly recommend to put a DMX terminator

over 20 fixtures. The terminator a single 120 Ohm termination resistor to be fitted at the extreme end of the signal cable.

4. Is the solution also available on other devices, IPad, tablet, etc.?

It is a web-based application and will run on the most common web-browsers on PC/MAC/Tablets.

5. Is it possible to use CloudIO display to work on the Platform?

CloudIO display is designed to setup and activate CloudIO Gateway, not to connect to the Cloud Platform.

The Cloud Platform can be accessed by an internet connected device with a web browser (e.g. Chrome)

6. Is it possible to use CloudIO without Internet Connection?

CloudIO platform is an online platform, therefore it works only if CloudIO and the device that host the web browser are

connected online. CloudIO Box can be used offline to update Fixture firmwares previously downloaded on an USB stick.

7. Does CloudIO support Artnet?

CloudIO is equipped with an Artnet ready port, and it will be available soon.

38
 7. TROUBLE SHOOTING

1. Does my fixture need to have minimum firmware requirements to work with CloudIO?
The fixture must have on board the CPU FPGA firmware from the version ARM9_HW_14.0.000 onwards. This firmware must be

installed in all the connected fixtures; it indeed enables the RDM communication. If even one of the connected lights does not

have this firmware installed, you may not be able to see any discovered fixture. You can download it in the Claypaky customer

care area, store it in a USB stick and update the fixtures using CloudIO Fixtures Firmware Uploader.

2. I Can’t connect the cloudIO box to the network

Please be aware that in case of a network behind a firewall or with peculiar security restrictions, the network requirements for

the CloudIO box are the following:

• HTTPS address reached: live.cloudiobox.tech – port 443

• MQTT address reached: mqtt.cloudiobox.tech – port 443

3. My keyboard connected to the USB port does not work properly

You can connect the keyboard using the frontal usb ports; just be aware that the keyboard will have US layout.

4. I want to perform the factory reset on the cloudio box

To perform the factory reset of the CloudIO box, you must simultaneously press the 4 corners of the touchscreen,
and the reset will start automatically.

5. My CloudIO box seems to be stuck on power up

If the file system gets corrupted, CloudIO box will boot with a Recovery software version.
When the Recovery version starts, a new software installation is required; just copy the latest software update
package in a USB pendrive and update the box following the steps displayed on the screen. To avoid file system
corruptions, we strongly recommend to wait the boot phase to complete before switching off the box.

WARNING
The system image is corrupted
due to system update failure or
file system corruption.

Please press "Continue" to proceed

to a new installation

CONTINUE

39
 ­ EN - Rev.C 06/2022
IST01T/001 —

Clay Paky S.p.A. - Via Pastrengo, 3/b - 24068 Seriate (BG) Italy - Tel. +39-035-654311 - www.claypaky.com