Student and Trainer/Trainer Details

Student ID
Student name
Contact number
Email address
Trainer name

Course and Unit Details

Course code ICT50220/ICT60220

Course name Diploma/Advanced Diploma of IT

Unit code ICTNWK540

Unit name Design, build and test a network server

Assessment Title 2

Assessment Submission Method

By hand to trainer/Trainer By email to Online submission via Learning
trainer/Trainer Management System (LMS)

By Australia Post to RTO Any other method

_________________________________________________
(Please mention here)

Student Declaration
 I certify that the work submitted for this assessment pack is my own. I have clearly referenced any sources
used in my submission. I understand that a false declaration is a form of malpractice;
 I have kept a copy of this assessment pack and all relevant notes, attachments, and reference material that
I used in the production of the assessment pack;
 For the purposes of assessment, I give the trainer/Trainer of this assessment the permission to:
o Reproduce this assessment and provide a copy to another member of staff; and
o Take steps to authenticate the assessment, including communicating a copy of this assessment to
a checking service (which may retain a copy of the assessment on its database for future
plagiarism checking).

Student signature: ____________________________ Date: ____/_____/______________

Assessment 2 – Practical Demonstration
SCENARIO

AIBT College is a nationally recognised training institution, specialising in providing

international students with vocational education training in a supportive and caring
environment. Due to the progressive success of the institute, it has been decided by the IT
department and the Academics department to have the centralised system for the
management of the students’ records, both the academic progress and the personal
information.

For this purpose, an online academics management system has already been approved and
is set to be implemented across the institute. The system is known as the Moodle and will
make the students to do their assessments online on the premises of the institute. This
system will also help the trainers to check and assess these assessments online. In addition,
an in house developed Student Information Management System is to be implemented to
record the personal information and documents of the students along with their
accounts/fees management.

The IT department led by Neil, IT Manager will supervise the implementation of the network
server so that these systems can be implemented and can be used on the network of the
institute. While Rob, the System Administrator will be responsible for the setup of a
network server for the implementation of the Moodle and Student Information
Management System on it.

The network server will be online and can be accessed from anywhere in the college using
the network connected computers. In addition, the network is comprised of computers,
scanners, printers and a Wi-Fi access point enabling the laptops and hand held devices to be
connected with the network and can access the network server.

Note, the network server can only be accessed within the LAN of the institute that means it
cannot be accessed remotely or using the internet.

Issues with the current system:

 Excessive use of paper
 No server management
 Data is not backed up properly
 Wi-Fi is not working most of the time
 Data loss issues
 VPN and securities issues
The job descriptions of IT Manager and System Administrator are as below:

Job Description of IT manager:

 Analyse business needs presented by users and recommend technical solutions with
completion timeline
  Maintain organisation’s effectiveness and efficiency by defining, delivering, and
supporting strategic plans
 Direct research in emerging technology by studying organisation goals, strategies,
practices, and user projects
 Produce detailed timelines and implement effective project control for each
software release
 Verify application results by conducting system audits of technologies implemented
 Preserve assets by implementing disaster recovery, backup procedures, information
security and control structures
 Recommend information technology strategies, policies, and procedures by
evaluating organisation outcomes, identifying problems, and anticipating
organisational requirements
 Accomplish financial objectives by forecasting requirements, preparing an annual
budget, scheduling expenditures, analyzing variances, and initiating corrective action
 Install hardware and peripheral components
 Load appropriate software packages such as operating systems
 Administer email and anti-virus systems
 Troubleshoot and resolve user issues relative to all corporate software in a timely
manner
 Participate in all hardware and software evaluations and maintains vendor contracts

Job Description of System Administrator:

 Providing 1st and 2nd level support to ICT setup.
 Solving our student's and staff’s IT issues in a manner that exceeds their
expectations.
 New Ticket Triage.
 Creating and documenting tickets, problem descriptions and technical background to
ensure that our team members have all the information required to determine the
right solution for the issue.
 Completing assigned backup checks.
 Updating ticket status as they change.
 Updating client and internal documents to reflect changing environments and
knowledge.
 Providing 1st and 2nd level support to our clients based on ticket priority.
 Solving our client's IT issues in a manner that exceeds their expectations.
 Taking accountability and ownership for our client's IT issues as allocated on the
Response Team Board, New Ticket Triage.
 Creating and documenting tickets, problem descriptions and technical background to
ensure that our team members have all the information required to determine the
right solution for the issue.
 Completing assigned backup checks.
 Updating ticket status as they change.
 Updating client and internal documents to reflect changing environments and
knowledge.
The Network Diagram for the AIBT College is given as below:

Activity 1: (Role Play on preparation of designing of a network server as per the business
requirements)
The IT department has decided to arrange a meeting and discuss with the other
stakeholders about the planning, designing and implementation of the network server. The
IT department also needs to consult with the stakeholders about the benefits of the
implementation of the network server and then acquire the approval from the competent
authority.
In this role play the stakeholders include the General Manager, Finance Manager, IT
Manager, System Administrator and the Operations Manager who will act as the client. The
system administrator will elaborate and discuss the planning and designing of the network
server. While the finance Manager will be responsible for consideration of the budget
issues. The Assessor will act as the IT Manager and will supervise all the discussion of the
System Administrator with the stakeholders. While three students will act as a Finance
Manager, General Manager and the Operations Manager.
The trainer will provide you 10-15 minutes to complete the role play. Additional time will be
given as required. Your trainer will observe you during the role play and complete the
following performance checklist.
In the role play, the Student will act as the System Administrator and will need to discuss
the following and also, he is responsible for the recording of the minutes of meetings and
get these signed from the authorised personals, the template of the minutes of meetings is
given below:
 Discuss with the stakeholders about the requirements of the network server. You
need to elaborate the requirements for the network server for the organisation.
 Discuss with the Finance Manager, about the business problems, opportunities,
scope and budget of the implementation. The Finance Manager will arise the
financial constraints but you need to explain the benefits of paperless environment
as per the scenario.
 Discuss and identify the hazards and risks associated and discuss these with the IT
Manager and Operations Manager.
 Also, discuss and take suggestions from both the Finance Manager and the
Operations Manager that the implementation of the network server is done properly
and the task is coordinate with the input of all the stakeholders. Ensure that
everyone at the role play give their input properly.
 Discuss the site clean-up and restoration for the server room.
 Get the minutes of meetings signed by the General Manager.
You are required to complete the following meeting minute’s template and submit to your
trainer/assessor.

Minutes of Meeting

Meeting Objective: To discuss the planning, designing, and implementation of the new
network server as per the business requirements and to acquire the necessary approvals.

Attendees: Finance Manager

IT Manager (Assessor)
System Administrator (Your Role)
Operations Manager
 Venue: VIRTUAL (Google Meet)

Date: 15/06/2024

No Points Discussed Actions Suggested Target Date

1 Requirements for the network Improve data 23/06/2024
server security and
performance
Ensure scalability for
future growth
2 Business problems, Discuss budget 17/06/2024
opportunities, scope, and constraints
budget Explain benefits of a
paperless
environment
3 Hazards and risks associated Identify risks like 17/06/2024
data loss and cyber-
attacks
Discuss mitigation
strategies
4 Site clean-up and restoration Plan for post- 24/06/2024
installation clean-up
Ensure server room
standards

Signature of attendee 1: Signature of attendee 2:

Signature of attendee 3: Signature of attendee 4:

Activity 2: Report - (Documentation of the plan and design of the Network Server)
Once the discussion and the approval of the project have been acquired, you need to
prepare a report on the design and the planning of the implementation of the Network
Server. Also, once the report is completed, you need to be signed from the IT Manager for
the approval of the designing phase and initiation of the implementation. The report will
include the following points and also complete the template given below:
 Requirements for the data migration for the new server
 Specifications of the network server including system requirements (Windows Server
2012 or 2016)
 Prepare network design documentation including configuration of network services,
server applications security and redundancy
 Checklist for the installation of the server for the quality assurance process
 Test plan as per the requirement of the organisation along with the performance
standards and quality expectations
  Details of Work Health and Safety processes and procedures
 Details of safety hazards associated in the server room along with their mitigation
and implementation of the risks control measures
 Details of backup of the system for the installation procedures
 Ask your manager to review the prototype design and update the design based on
the feedback.
 Obtain sign-off from your manager (Trainer/assessor)

Report on Design and Planning of the Network Server

Purpose: The purpose of this report is to detail the design and planning of the new network
server, ensuring it meets the requirements for data migration, system specifications,
network design, and safety measures. This includes improving data security, enhancing
performance, ensuring scalability, and addressing all associated hazards and risks.

Department: Information Technology

Stakeholders:
IT Department
Project Management Team
Business Unit Managers
End-users

Supervised by:

 Requirements for the data migration

Data Assessment
Evaluate the size and type of data to be migrated
Identify the critical data sets that need to be migrated first
Understand the current data storage and organization
Data Backup
Ensure all existing data is backed up to prevent loss during migration
Document the current backup strategy, including backup frequency and storage location
Verify the data restoration process
Data Cleansing
Remove any redundant or obsolete data
Establish criteria for identifying and removing redundant/obsolete data
Plan for any data normalization or standardization required during cleansing
Migration Tools
Select appropriate tools for the data migration (e.g., Robocopy, Windows Server Migration
Tools)
Evaluate the capabilities of the chosen migration tools to handle different data types and
formats
Assess the performance and effectiveness of the migration tools
Testing
Conduct a test migration to identify potential issues
Define the test scenarios and use cases to validate the migration process
Establish success criteria and metrics to evaluate the test migration results
Migration Scheduling
Schedule the migration during off-peak hours to minimize disruption
Coordinate the migration schedule with stakeholders to ensure minimal impact on business
operations
Develop contingency plans for unexpected delays or issues during the migration

Migration Execution
Document the step-by-step process for executing the data migration
Track and monitor the progress of the migration
Establish rollback or recovery procedures in case the migration needs to be halted or
reversed
Data Verification
Verify the integrity and completeness of the migrated data
Validate the accuracy and consistency of the migrated data
Define the acceptance criteria for the migrated data and the process for addressing any
discrepancies

 Specifications of the network server (Windows Server 2016) and Installation

Checklist
Operating System
Windows Server 2016 Standard or Datacenter edition

Hardware Requirements
Processor: Minimum 1.4 GHz 64-bit processor (2 GHz or faster recommended)
RAM: Minimum 512 MB (2 GB or more recommended)
Disk Space: At least 32 GB (more recommended based on data requirements)
Network Interface: Gigabit Ethernet adapter
Other Hardware: Reliable power supply and cooling system
Software Requirements
Latest Service Packs and updates installed
Server roles and features as required (e.g., File and Storage Services, Active Directory)
  Installation Checklist
Hardware installation and configuration
Operating system installation and updates
Network configuration and testing
Installation of required server roles and features
Security configurations
Data migration and verification
Backup and restore testing
Performance testing
Documentation of all configurations and procedures

 Details of design, configuration of network services, server applications security

and redundancy
Network Configuration

IP Addressing
Assign static IP addresses for all servers
Implement subnetting to organize network segments
DNS Configuration
Ensure proper DNS setup to resolve domain names
DHCP
Configure DHCP to manage IP address allocation

Server Applications
Active Directory
Implement Active Directory for user and resource management
File Services
Configure shared folders with appropriate permissions
Print Services
Set up network printers and manage print queues
Web Services
Configure IIS for hosting web applications
Security
Firewall Configuration
Set up firewalls to control inbound and outbound traffic
Antivirus
Install and configure antivirus software
Updates
Ensure regular updates and patches are applied
Access Controls
Implement role-based access control (RBAC)
Redundancy
Backup Servers
Set up backup servers for failover
Data Redundancy
Implement RAID for disk redundancy
Network Redundancy
Use redundant network connections
  Prototype design

1. Network Topology

The network topology consists of the following elements:

Core Layer
2 x Cisco Catalyst 9500 Series Switches (Redundant)
Interconnected with 10GbE fiber links
Distribution Layer
2 x Cisco Catalyst 9300 Series Switches (Redundant)
Connected to the core layer switches with 10GbE fiber links
Provide connectivity to the access layer switches
Access Layer
Multiple Cisco Catalyst 2960-X Series Switches
Connected to the distribution layer switches with 1GbE uplinks
Provide connectivity to end-user devices and server infrastructure
Firewall
Cisco Firepower 2110 Firewall (Active/Passive)
Implements perimeter security and controls inbound/outbound traffic
DNS/DHCP Servers
2 x Windows Server 2016 (Redundant)
Provide DNS resolution and DHCP address management
Active Directory
2 x Windows Server 2016 (Redundant)
Implement centralized user and resource management
File Servers
2 x Windows Server 2016 (Redundant)
Provide shared file storage and access
Web Servers
2 x Windows Server 2016 (Redundant)
Host internal web applications
2. Server Configurations
Windows Server 2016 Configuration
Processor: Minimum 1.4 GHz 64-bit processor (2 GHz or faster recommended)
RAM: Minimum 512 MB (2 GB or more recommended)
Disk Space: At least 32 GB (more recommended based on data requirements)
Network Interface: Gigabit Ethernet adapter
Operating System: Windows Server 2016 Standard or Datacenter edition
Latest Service Packs and updates installed
Roles and features installed as required (e.g., File and Storage Services, Active Directory,
Web Server)
3. Software Configurations
Active Directory: Implement user and resource management, group policies
File Services: Configure shared folders with appropriate permissions
Print Services: Set up network printers and manage print queues
Web Services: Configure IIS for hosting internal web applications
4. Backup and Redundancy

Backup Systems
2 x Dell PowerVault ME4 Series Storage Arrays (Redundant)
Configured in a RAID 6 array for data redundancy
Integrated with Windows Server Backup for scheduled backups
Backup data stored on-premises and replicated to a secondary site
Network Redundancy
Redundant core and distribution layer switches
Redundant network connections between layers
Failover capabilities between redundant components
Server Redundancy
Redundant servers for critical services (DNS, DHCP, AD, File, Web)
Configured in a high-availability cluster or failover configuration
Automated failover and load balancing between redundant servers

 Test plan
Test Objectives
Ensure the server meets performance standards and quality expectations.
Test Cases
a) Performance Testing
Measure server response times under various loads
Baseline performance
Average load
Peak load
Stress testing

b) Functional Testing
Verify all server roles and features are functioning correctly
Active Directory
File Services
Print Services
Web Services
c) Security Testing

Conduct vulnerability assessments

Scan for known vulnerabilities
Identify potential security risks
Perform penetration testing
Attempt to exploit potential vulnerabilities
Validate security controls
d) Backup and Restore Testing

Test backup procedures

Verify backup creation and integrity
Test backup scheduling and automation
Validate data restoration
Restore data from backups
Ensure data integrity
e) User Acceptance Testing (UAT)

Get feedback from end-users on server performance and functionality

Application usability
Response times
Reliability
Quality Expectations
i. High availability
ii. Redundant components
iii. Failover mechanisms
iv. Reliable performance under peak load
v. Meets or exceeds performance targets
vi. Robust security measures
vii. Vulnerability-free
viii. Penetration tests passed
ix. Effective backup and restore capabilities
x. Successful backup and restore operations
xi. Data integrity maintained

 Work Health and Safety processes and procedures

Regular Risk Assessments

Conduct periodic risk assessments of the server room environment

Identify potential hazards and evaluate associated risks
Implement appropriate control measures to mitigate identified risks
Emergency Procedures

Establish clear emergency procedures and exit routes in the event of an incident
Ensure all personnel are aware of the emergency plan and their responsibilities
Conduct regular emergency drills and training exercises
Ergonomics

Ensure ergonomic practices and workstation setup for personnel handling servers
Provide adjustable chairs, desks, and monitor stands to promote proper posture
Encourage regular breaks and stretching to prevent musculoskeletal issues
Training

Provide comprehensive Work Health and Safety (WHS) training for all IT staff
Cover topics such as electrical safety, fire safety, first aid, and hazard identification
Ensure all personnel are equipped with the knowledge and skills to work safely

 Safety Hazards and their Solution

Electrical Hazards

1)
Electrical shocks from power sources
Fires or explosions due to electrical faults
Mitigation Measures:
Use surge protectors and uninterruptible power supply (UPS) systems
Implement proper earthing and bonding of electrical equipment
Conduct regular inspections and maintenance of electrical systems
Heat-related Hazards
Hazards:
Overheating of server equipment leading to fires or failures
Excessive heat exposure for personnel working in the server room
Mitigation Measures:
Install adequate cooling and ventilation systems in the server room
Maintain proper airflow and temperature control
Provide personal protective equipment (PPE) such as heat-resistant gloves, if necessary
Trip Hazards

2)
Tripping over cables or other obstructions in the server room
Mitigation Measures:
Use cable management systems to organize and secure cables
Maintain a clean and organized server room, free from clutter
Ensure proper lighting and signage to identify potential trip hazards

 Backup of the system for the installation procedures

Backup Procedures for the Installation
To ensure the safety and recoverability of the system during the installation process, the
following backup procedures will be implemented:
a) Full Backup
Perform a full backup of the server before the installation begins
This will create a complete snapshot of the server's data and configuration
The full backup will be stored on the redundant Dell PowerVault ME4 Series Storage
Arrays
b) Incremental Backups
Schedule regular incremental backups during the installation process
Incremental backups will capture any changes made to the system since the last backup
These incremental backups will be performed on a daily basis and stored on the redundant
storage arrays
c) Offsite Backup
Copies of the full and incremental backups will be replicated to a secure offsite location
This offsite backup will serve as a disaster recovery measure in case of a local catastrophe
Verification
Regularly test the backup and restore procedures to ensure data integrity
Perform test restores to verify the reliability and completeness of the backup process
Document the results of the backup and restore tests for future reference

SIGN –off Document

1. Implementation SummarySummary
Start Date Finish Date
 5. Document Signatures
Name Description Signature Date

Activity 3:
You need to implement the network server solution as per the given points:

 Backup the data to make sure the preparation for the installation of the network server

 Install the Network operating system as per the report prepared in the assessment task
2 (install Windows Server 2012 or 2016)
 Install Antivirus software on the server

 Install printer services on the server

 Install third party troubleshooting and server monitoring tools on the server

 Patch and set the automatic updates for the Server Operating system to ensure security
and reliability.
 Configure the following server network and security services, including:
 Domain name system (DNS)

 Dynamic host configuration protocol (DHCP)

 Web and proxy mail

 File transfer protocol (FTP)

 Firewall.

 NTP
 Implement the backup and restoration in case to avoid data damage during the event
of a disaster

 Complete the test Plan and submit the document