01.narrative - Workbook Interactive Optimized
01.narrative - Workbook Interactive Optimized
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As we begin . . .
• This tool is one of many in the Narrative Coach program.
• How to gracefully interrupt clients and help them to rewind their stories in the moment
• How to travel the “last mile” from ‘aha’ to action to enable clients to sustain change
• Increase the range of clients and issues you can work with.
• Get a feel for the Narrative Coach program though two of its tools.
• Key to your success is the ability to pause and pivot when you are triggered and move in the direction of your new story.
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Case Story: Coaching client
• We explore his lack of follow-through on assignments.
• In talking through what this means for him, he asked me what it was like to become a parent (why he was leaving).
• He shifts from making lists to empowering others before he goes (a result of the pivot he created).
Solution
Problem
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What triggers you?
S S
Example: A trigger
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How can this help you in your practice?
S S
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Research suggests it is better to:
• Focus on the cue not the behavior so the client can practice in any moment and build healthy habits.
• Start with what is envisioned or desired; it activates parasympathetic system and openness for learning.
• Balance it with actions that activate the sympathetic nervous system to create structures for success.
S S
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Example: Shifting a coaching client’s story
S S
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Reflecting on a challenge . . .
1. What did you observe? (Experience)
3. What does this say about how you see yourself? (Identity)
S S
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Insights related to old story
S S
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Rewinding your story . . .
1. What would you like to have had happen in the end? (Outcome)
4. What could you tell yourself next time this happens? (Story)
S S
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Insights related to new story?
S S
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You can use this tool with clients who:
• Need support to increase their self-awareness.
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Moving from Rewinding to Pivoting
Solution
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Solution
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Case stories: Organizations
• Used this process with global IT Team at BHP Billiton to finally get the business onboard with game-changing project.
• Used this process with Change Team at Nike to identify three cultural barriers to the success of global supply chain
Solution
project.
• Used this process with Finance leadership team at Westpac to develop a new frame that transformed how they
communicated.
“If we could talk like this, it would utterly transform our bank.”
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How will these tools improve your results?
Solution
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BONUS FOR YOU
The better and more often your clients can Pivot, the better and more often they will be able to:
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