Deutsch GroupFormation 1973
Deutsch GroupFormation 1973
Deutsch GroupFormation 1973
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Resolution of Conflict
WHAT Is A GROUP?
48
and toward those not part of the system is affected by their member-
ship in that system and by the particular characteristics of the system.
In chapter 2, some of the features of cooperative relations were de-
lineated; individuals who are part of an organized group are more
likely to manifest such features than individuals who do not form one.
Thus members of such a group are more prone to attend to and un-
derstand one another; communication among them is more effective
and more frequent; they are more ready to be influenced by one an-
other, to respond helpfully to others, and to facilitate each other's ac-
tions; their attitudes toward one another are more often friendly and
trusting; they are more apt to develop similar beliefs, values, and cus-
toms and to expect other members to conform to them; they are more
inclined to organize themselves so as to pool their specialized skills
and responses in a coordinated effort to achieve their interrelated
objectives; when conflicts occur, they are more prone to view them as
mutual problems to be solved by collaborative effort and are less
likely to use coercive techniques to influence one another or to ex-
pand the scope of the issues in conflict.
To illustrate the difference between an organized group and an ag-
gregate of people with similar interests, consider tenants in a New
York apartment house who are, as individuals, discontent with many
aspects of their housing. If they recognize that the discontent is shared
and if they interact with the objective of changing conditions in their
housing, the tenants will in the process transform themselves into a
functioning group. If they cooperate effectively, their relations to one
another will change. Instead of remaining strangers who interact
rarely and cautiously, they will develop many of the "symptoms" of
cooperation outlined in the preceding paragraph.
GRouP FoRMATION
Choosing to Cooperate
The choice to cooperate or not is in many respects sin,ilar to any
other choice. Hence, such general theories of choice as level-of-aspira-
tion theory (Lewin et al. 1944) or utility theory (Edwards 1954) are
applicable. A basic assumption in such theories is that an individual
will choose, from a set of perceived alternatives, the positively valued
alternative that has the highest "effective attractiveness." As applied
to the choice of cooperating or not, this statement means that an indi-
vidual will want to cooperate when he sees that this is the best or only
way to achieve a goal (or goals) that he is motivated to attain.
It is obvious that many goals are social in nature and intrinsically
require the collaboration of others for their attainment-e.g., to be-
long to a given group, to achieve racial and sexual equality, to have
an intimate relationship, to play a game of tennis, to participate in an
interesting conversation, to sell or buy anything, to obtain someone's
approval or support. Other goals, though not intrinsically social, may
nevertheless be impossible to attain without collaboration of others--
e.g., to have a lobster dinner in Chicago, to travel from the United
States to Europe, to live in a better house than one could construct
oneself. Of course, there are many types of nonsocial goals that can
be attained through either individual or collaborative effort~.g .• to
build a canoe, to solve a problem, to repaint the living room. There
are, moreover, certain types of goals relating to self-expression or
self-activity from which it would be intrinsically impossible to gain
personal satisfaction through the activities of others alone-e.g .• to
make a painting or to eat a lobster. For other types of goals, the activ-
ities of others may be entirely self-sufficient-e.g., to see that a blind
man crosses a street safely, to have a nursery school organized so that
one's children may have an opportunity to engage in supervised activ-
ities with other children.
Whether or not one's goals require or permit cooperation for their
attainment will obviously be an important determinant of the choice
to cooperate or not. If one's goals permit but do not require coopera-
tion, the choice to cooperate will be determined by the effective at-
tractiveness of cooperation as compared to other perceived alterna-
tives. The effective attraction of an alternative is a function of two
sets of factors: those that influence its desirability or undesirability
and those that influence the subjective probability that it will lead to
the desired result.
The desirability of cooperation is determined by the gains, plea-
sures, and values one hopes to realize through it; its undesirability by
the costs, pains, and disvalues one expects. Clearly, a choice to coop-
erate is unlikely if it is anticipated that the "negatives" will outweigh
the "positives"-unless, of course, cooperation is chosen as the lesser
of evils. In addition to the nature of one's objectives, several other
major types of determinants influence the. desirability of cooperation.
Personality dispositions affect both one's general inclination to be co-
operative and one's preferences regarding with whom one would like
to cooperate (see Terhune 1970 a, b for a review). It is also evident,
as Mead (1937) has demonstrated in her classical study of Coopera-
tion and Competition Among Primitive Peoples, that societal values
may be more or less oriented toward cooperation. In addition to the
more enduring general influences of personality dispositions and cul-
tural values, the desirability of cooperation is influenced by a host of
such specific external factors as the social and personality characteris-
tics of other group members, the reputation of the group, and one's
anticipated activities and status within the group.
No matter how desirable the various aspects of cooperation may
seem, cooperation is not likely to be undertaken unless there is some
hope that what one wants from it will be attained. This is especially
the case when unsuccessful cooperation is seen to be costly. There are
many determinants of an individual's estimate of his chances of suc-
cess in a given situation. These include his prior experiences in similar
situations, his perceptions of the judgments of others, and his person-
ality. Thus if he has had a prior history of success or if his friends as-
sure him that he will be successful, and if he is inclined to be
optimistic, he is likely to be quite confident. There are, of course, con-
siderable differences among individuals in terms of how much confi-
dence of success each requires before he will initiate cooperation.
Nevertheless, if one cannot trust that the other potential group mem-
bers will have the motivation and ability to cooperate effectively, one
is not likely to enter a cooperative process. Because of the centrality
of trust to the initiation of cooperation, a separate chapter (chapter 7)
will be concerned with this topic. Trust is, however, only one of the
three key problems of mutuality that must be resolved if cooperative
interaction is to be successfully initiated and reciprocated. The others
c D
c +I,+ I -2, +2
D +2, -2 -1, -1
Figure 4.1. The trust problem. This and the following matrices should be read as fol-
lows: P1 chooses between rows C and D, P2 between columns C and D. Pt 's payoffs are
the first numbers in the cell; P2 's are the second numbers. For illustrative purposes,
consider that the payoffs are in money and that each person would prefer to gain rather
than lose, as well as gain + 2 rather than + 1, or lose - 1 rather than - 2.
agreement is possible. Whether or not the buyer and the seller reach an
agreement will be determined by how successfully they bargain to-
gether.
Bargaining is not only characteristic of economic transactions but
is a feature of all social relationships. Husbands and wives who want
to spend an evening out together but have dissimilar preferences on
where to go will bargain to determine the nature of their cooperation;
similarly, parents and children who have dissimilar views about "bed-
time" will often engage in elaborate negotiations in the process of
working out an agreement. Students and faculty who may have differ-
ent preferences regarding the timing of various academic events never-
theless will need to come to an agreement to prevent an academic im-
passe.
Figure 4.2 presents the bargaining problem in abstract form. It is
evident that each side is better off if they can agree.
X y
A 0,0 +2, +4
B +4, +2 0,0
Figure 4.2. The bargaining problem.
gether, but how, when, and where can they meet? They face the prob-
lem of coordination. Suppose each of them decides to meet the other
by going to some hangout for "singles" for the next several nights.
Where should each go and at what time to maximize their chance of
meeting?
An abstract version of the couple's problem is presented in figure
4.3. In this version, P 1 and P2 both want to converge on the same
choice, but they do not know what the other is going to choose. In such
a situation, P 1's best course of action depends on the action he expects
P 2 to take, which depends in turn on P 2's expectation of P 1's action.
Each must try to guess what the other thinks he will guess, and so on.
What permits the convergence of expectations rather than an endless
spiral of "second-guessing"? (See Schelling 1960 for an insightful dis-
cussion.)
p2
A B c
A +4, +4 0,0 0,0
Pt B 0,0 +4, +4 0,0
c 0,0 0,0 +4, +4
Figure 4.3. The coordination problem.
George Herbert Mead, in his classic work Mind, Self, and Society
(1934), pointed out that the individual's self as well as his capacity for
reflective thought develop in the course of social interaction with the
their unalterability and their social significance that gives these as-
cribed statuses their personal importance. One's handedness, left or
right, may be as difficult to alter as one's race, but it is by no means
as socially significant. Membership in a family, racial, sexual, ethnic,
or national group affects one's thoughts and actions in many situa-
tions; these effects are pervasive. In addition, by common definition,
membership in such groups typically excludes membership in other
groups of a similar type. That is, if you are black, you are not also
white; if you are male, you are not also female; if you are Jewish, you
are not also Christian. Thus being a member is thought to be more or
less distinctive, and since membership is linked to experiences from
early on in one's life, it is not unusual for one to get emotionally at-
tached to such groups, with the result that these memberships play an
important positive role in determining one's sense of identity.
Bonds of commitment may also tie one to a group and to the iden-
tity connected with it. The commitment may be to other members of
the group or to interested outsiders. Thus a girl who is engaged but no
longer interested in marrying may be reluctant to break the engage-
ment because of her commitment to her fiance or because of the ex-
pected disappointment of her parents and friends. Similarly, one's in-
vestments in a given identity-the amount of time, energy, life's
chances, money, and emotion previously expended in establishing and
maintaining the identity-will generally serve to bind one to continue
it even when one might not otherwise choose to do so. Nevertheless, it
should be noted that people do break up long-standing marriages or
change well-established careers if they expect that continued invest-
ments will be costly and not worthwhile. This is particularly likely if
they are aware of a more rewarding alternative for their future invest-
ments. The restraining bonds of commitment and investment are,
however, usually easier to break than those of ascription.
Bonds of attachment attract one to a group; such bonds develop
when significant personal needs-for security, acceptance, and
meaning-have been fulfilled in the group, and the group is thought
to be largely irreplaceable or nonsubstitutable as a source of fulfill-
ment for these needs. A group is likely to be viewed as irreplaceable
when no readily available alternatives are perceived (as in the case of
the small child in relation to the nuclear family), when the feasibility
of leaving the group to go to another one is small (as is the case of the
citizens of most nations), or when, as a result of an extended history