Sanction/Facility Letter

Reference No. Application No.59022465 17/04/2024

UMAPRASHANTH J

Halebudanur Kasaba Hobli Mandya Karnataka 571404

Dear:UMAPRASHANTH J

Ref: Your application form No. 59022465 dated 17/04/2024 together with its schedule and annexure for sanction of Loan
(“Loan Application”).

Sub: Sanction of Loan.

We refer to the Application Form cited above, and we are glad to inform you that the Loan applied for vide the said Loan
Application has been sanctioned.

Please find below the details of the summary of the most important terms and conditions governing your Loan.

Loan Details
Loan Term loan of an amount INR 55962/- (Indian Rupees fifty-five
thousand nine hundred sixty-two only).
End Use Personal Loan
Interest Rate 50.52% per annum calculated on reducing balance basis.
Tenor (in months) 6 month(s)
Disbursement Account
Account Name JAYARAMU UMAPRASHANTH
Bank A/c no. 50100546078650
Bank name HDFC
Branch address
IFSC Code HDFC0002567

Equated monthly installment comprising of INR [10749]/- (Indian Rupees [ten thousand seven hundred forty-nine
principal and interest ] only)

The first and/or last installment amount could be a figure that may be
different from other installment amounts.
Number of monthly installments 6 month(s)
Repayment Schedule Annexed herewith as Annexure 1 (Repayment Schedule).
Other Charges
Rate of annualized penal charges in case of
109.5% per annum (0.3% per day) on overdue principal
delayed payments
Processing Charges INR 3962.00/- (Indian Rupees [three thousand nine hundred sixty-two
] only) plus applicable taxes.
Prepayment premium 100% Interest amount for balance tenure to paid as per Repayment
schedule
Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33
Northern Arc Capital Ltd.
For any assistance from the customer support of Northern Arc Capital Limited, feel free to call our toll-free number 1800
4198 766 anytime between 10.00 am and 6.00 pm Monday to Friday except public holidays or write in to
[email protected]. Our detailed grievance redressal mechanism is available at https://www.northernarc.
com/grievance-redressal-mechanism .

We request you to return to us the duly signed duplicate copy of this Sanction Letter in token of your acknowledgement
of the same.

For Northern Arc Capital Limited

Acceptance as per IT Act 2000

Digitally Signed By

UMAPRASHANTH J

IP: 152.58.232.53

17/04/2024

Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33

Northern Arc Capital Ltd.
 REPAYMENT SCHEDULE

Below is indicative since repayment schedule will depend on actual date of disbursement

(In Indian Rupees)

No. Instalment Amount Balance Amount Interest Due Principal Due

1 Rs. 10749 Rs. 49395 Rs. 4182 Rs. 6567
2 Rs. 10749 Rs. 40697 Rs. 2051 Rs. 8698
3 Rs. 10749 Rs. 31694 Rs. 1746 Rs. 9003
4 Rs. 10749 Rs. 22304 Rs. 1359 Rs. 9390
5 Rs. 10749 Rs. 12481 Rs. 926 Rs. 9823
6 Rs. 13016 Rs. 0 Rs. 535 Rs. 12481

Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33

Northern Arc Capital Ltd.
 Date: 17/04/2024

1. INTRODUCTION
1. This application form together with its annexure (“Loan Terms and Conditions”) appended hereto and
other terms and conditions, documents and consents during loan journey constitutes the loan application
(hereinafter referred to as the “Loan Application”).
2. The applicant (hereinafter referred to as the, “Applicant”, which expression shall mean each one of them
unless repugnant to the context and shall also mean and include their legal heirs, representatives in
interest, executors, administrators, successors and permitted assigns as the context may admit or require)
who wish to avail of the Loan (as defined hereinafter) from the Lender (as defined hereinafter) may apply
for the same by submitting the Loan Application complete in all respects along with supporting documents
to the Facility Agent (as defined hereinafter).
3. Request of the Loan by Applicant vide the Loan Application, sanction of the Loan by Lender,
disbursement of the Loan, repayment of the Loan and payment of interest thereon along with other monies
payable, and other incidental and ancillary matters in relation to the Loan shall be subject to and governed
by the terms and conditions contained in the Loan Documents (as defined hereinafter).
4. Submission of the Loan Application to the Facility Agent in electronic form by pressing the ‘APPLY’
button below this window constitutes an expression of willingness to contract on the Loan Terms and
Conditions made with an express intention that it is to become binding on the Applicant irrevocably as
soon as it is submitted to the Facility Agent and the Applicant hereby expressly acknowledges that the
disbursement of the Loan (or any part thereof) into the Disbursement Account (as defined hereinafter)
shall constitute such acceptance by the Lender resulting in formation of a binding contract between the
Applicant and the Lender. PROVIDED HOWEVER, the absolute discretion to accept or reject the Loan
Application submitted by the Applicant shall be with the Lender.
5. Neither the submission of the Loan Application by the Applicant to the Facility Agent nor the
receipt of the Loan Application by the Facility Agent constitutes any commitment from any Lender
to lend (on either an express or implied basis) and does not impose any obligations on any Lender.
6. All capitalised terms used but not specifically defined hereinabove shall have the respective meanings
given to such terms in the Loan Terms and Conditions.
7. I agree to submit the details of my following documents for doing KYC in order to avail the loan:
1. PAN
2. KYC Documents
3. KYC details available with CKYCR, if required.
4. Bank Statement of last 3 months, if applicable.
5. Any other document for the purpose of KYC or loan processing, if required

Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33

Northern Arc Capital Ltd.
2. DETAILS OF THE APPLICANT
Description Particulars

Name UMAPRASHANTH J

Father Name/ Guardian/ Spouse Name S/O JAYARAMU K B

Date of Birth 1995-01-06

Gender MALE

Marital Status SINGLE

Citizenship Indian

Residential Status OWN

Occupation Type SALARIED

PAN AFOPU4161K

Proof of Address ( Current) Aadhaar - XXXXXXXX7950

Current Address Halebudanur Kasaba Hobli Mandya Karnataka 571404

Correspondence Address Halebudanur Kasaba Hobli Mandya Karnataka 571404

Mobile No. 7760807741

Email Id [email protected]

Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33

Northern Arc Capital Ltd.
3. DETAILS OF THE LOAN AND OTHER CHARGES
Loan Details
Loan Term loan of an amount INR 55962/- (Indian Rupees fifty-five
thousand nine hundred sixty-two only).
End Use Personal Loan
Interest Rate 50.52% per annum calculated on reducing balance basis.
Disbursement Account
Account Name JAYARAMU UMAPRASHANTH
Bank A/c no. 50100546078650
Bank name HDFC
Branch address
IFSC Code HDFC0002567

Tenor (in months) 6 month(s)

Collection Account
Account Name Northern Arc Collections Account
Bank A/c no.
Bank name
Branch address
IFSC Code

Other Charges
Rate of annualized penal charges in
109.5% per annum (0.3% per day) on overdue principal
case of delayed payments
Processing Charges 3962.00 (6.000% of loan), inclusive of GST of 18%

REPAYMENT SCHEDULE
Below is indicative since repayment schedule will depend on actual date of disbursement
In Indian Rupees

Instalment Outstanding Principal Principal (in Interest (in Instalment (in

No. (in Rupees) Rupees) Rupees) Rupees)
1 Rs. 55962 Rs. 6567 Rs. 4182 Rs. 10749
2 Rs. 49395 Rs. 8698 Rs. 2051 Rs. 10749
3 Rs. 40697 Rs. 9003 Rs. 1746 Rs. 10749
4 Rs. 31694 Rs. 9390 Rs. 1359 Rs. 10749
5 Rs. 22304 Rs. 9823 Rs. 926 Rs. 10749
6 Rs. 12481 Rs. 12481 Rs. 535 Rs. 13016
4. DECLARATIONS BY THE APPLICANT
1. I declare that all the particulars and information and details given/filled in this Loan Application are true,
correct, complete and up-to-date in all respects and that I have not withheld any information whatsoever. I
agree and confirm that the Loan Details or the Loan Terms and Conditions appended hereto are deemed to
be an integral part of the Loan Application.
2. I do hereby represent, warrant, make and confirm to Lender each of the representations, declarations,
warranties and confirmations set out in the Loan Application and do hereby further represent, warrant and
confirm to Lender that each of such representations, declarations, warranties and confirmations are, true,
correct, valid and subsisting in every respect as of the date of this Loan Application, and all such
representations, declarations, warranties and agreements shall survive the submission of this Loan
Application, the provision of the Loan pursuant to this Loan Application and the repayment/payment in
full of the Loan and all monies in respect thereof.

Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33

Northern Arc Capital Ltd.
 3. I confirm that no insolvency proceedings or suits for recovery of outstanding dues or monies whatsoever
or for attachment of my assets or properties and/or any criminal proceedings have been initiated and/or are
impending against me and that I have never been adjudicated insolvent by any court or other authority. I
have not taken any action and no other steps have been taken or legal proceedings started by or against me
in any court of law / other authorities for winding up, dissolution, administration or re-organisation or for
the appointment of a receiver, administrator, administrative receiver, trustee or similar officer or for my
assets.
4. I confirm that I shall use the Loan only for the end use specified in the Loan Details and the Loan shall not
be used for any improper or illegal or unlawful purposes/activities.
5. I have fully read and understood all the terms and conditions contained in this Loan Application (including
but not limited to the Loan Details and the Loan Terms and Conditions), copy of which has been provided
to me.
6. I acknowledge and agree that the grant of the Loan by Lender to me shall be subject to compliance by me
of the terms and conditions contained in the Loan Application and other Loan Documents.
7. I confirm that all details and terms (including the amount of the Loan, rate of interest, default interest rate,
charges and fees) have been filled-in this Loan Application (including the Loan Details) prior to
submission of the same to Facility Agent and that there are no blanks.
8. I understand and acknowledge that the Loan if provided by Lender, based on this Loan Application
submitted by me, is a commercial transaction and I waive any defence under usury or other laws relating
to the charging of the interest.
9. I understand and acknowledge that Lender shall have the absolute discretion, without assigning any
reasons (unless required by applicable law), to reject our application and not sanction/disburse the Loan
and that Lender shall not be responsible/liable in any manner whatsoever to me for such rejection or any
delay in notifying me of such rejection and any costs, losses, damages or expenses, or other consequences,
caused by reason of such rejection/non-disbursement or any delay in notifying me of such rejection / non-
disbursement.
10. This Loan Application has been duly and validly executed by me or on my behalf and when accepted
/acted upon by Lender/Facility Agent would constitute legal and valid obligations that are binding on and
enforceable against me in accordance with the terms and conditions contained in the Loan Documents.
The disbursement of the loan to any third party on behalf of the applicant shall be treated as the loan
having been disbursed to the Applicant.
11. I understand and acknowledge that the rate of interest for the same product and tenor sanction by the
Lender during same period by different customers need not be the same. It could vary for different
customers depending upon consideration of all or combination of multiple factors including but not
limited to the following:
Credit and default risk in the related business segment
Historical performance of similar homogeneous clients
Profile of the applicant
Industry segment
Repayment track record of the applicant
Nature and value of collateral security
Secured Vs unsecured loan
Loan ticket size
Credit rating of the applicant
Loan tenor
Location delinquency and collection performance
Other indebtedness of the applicant
12. I have exercised due care and caution and have made well informed independent decision (including if
necessary, obtaining of advise of tax/legal/accounting/financial/other professionals) prior to applying for
the Loan and signing the Loan Documents.

Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33

Northern Arc Capital Ltd.
1. DEFINITIONS

In these Loan Terms and Conditions, unless there is anything repugnant to the subject or context thereof, the
expressions listed below shall have the following meanings:
“Affiliate” means, with respect to an Applicant, another person which is (a) Controlled, directly or indirectly, by
such Applicant; or (b) Controlling, directly or indirectly, and singly or together with other Affiliates, such
Applicant; or (c) directly or indirectly under the same Control as such Applicant.

“Applicable Law” means any statute, law, regulation, ordinance, rule, judgement, order, decree, ruling, bye-law,
approval of any Competent Authority, directive, guideline, policy, requirement or other governmental restriction
or any similar form of decision of or determination by, or any interpretation or administration having the force of
law of any of the foregoing by any Competent Authority having jurisdiction over the matter in question, whether
in effect as of the date of the Loan Application or at any time thereafter.

“Application Form” means the application form to which this Loan Terms and Conditions is appended to.

“Authorisations” means all approvals, authorisations, concessions, consents, permits, licenses and all rights
granted by and all filings, registrations and agreements with any person (including any Competent Authority)
necessary for the business carried on by the Applicant.

“Bounce Charges” means the charges specified as such in the Loan Details.

“Business Day” means a day that is not a Public Holiday.

“Collection Account” means and refers to the account specified as such in the Loan Details.

“Collection Charges” means the charges specified as such in the Loan Details.

“Competent Authority” means any regulatory authority, or the Government of India, or any regional or
municipal authority thereof, or other central, state or local Government or any legislature, ministry, department,
commission, board, authority, instrumentality, agency, political sub-division or commission under the direct or
indirect control of the Government of India, or any State Government or any political sub-division of either of
them, or the RBI as to matters of policy or otherwise, owned or controlled by the Government of India or any
State Government or any of their sub-divisions or any court, tribunal, judicial or regulatory body within India or
any other court, administrative agency or arbitrator.

“Conditions Precedent” shall have the meaning assigned to such term in Clause 2 (Conditions Precedent)
below.

“Credit Information Company” means a company within the meaning of the Companies Act, 2013 and which
has been granted a certificate of registration under sub-section (2) of Section 5 of the Credit Information
Companies (Regulation) Act, 2005.

“Default Interest Rate” shall mean the rate of interest specified as such in the Loan Details.

“Disbursement Account” means and refers to the account specified as such in the Loan Details.

“Event of Default” means any event or circumstance specified as such in Clause 11 (Events of Default) of this
Loan Terms and Conditions.

“Facility Agent” means True Credits Private Limited, a company incorporated under the Companies Act, 2013,
having its registered office at 5th Floor, Hunch Circle, Huda City Centre Metro Statioin, Sector 29, Gurgaon,
Haryana-122001.

“Facility Letter” means and refers to the most important terms and conditions document containing the
summary of the terms and conditions governing the Loan issued by the Facility Agent/Lender in relation to the
Loan Application.

Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33

Northern Arc Capital Ltd.
“Financial Indebtedness” means any indebtedness for or in respect of:

a. moneys borrowed;
b. any amount raised by acceptance under any credit facility;
c. any amount raised pursuant to any note purchase facility or the issue of bonds, notes, debentures, loan
stock or any similar instrument;
d. any amount payable for redemption of any redeemable preference share which:
a. is redeemable at the option of the Applicant; or
b. according to the terms of its issue, is redeemable prior to the maturity of this Loan;
e. the amount of any liability in respect of any lease or hire purchase contract which would, in accordance
with GAAP, be treated as a finance or capital lease;
f. receivables sold or discounted (other than any receivables to the extent they are sold on a non-recourse
basis);
g. any amount raised under any other transaction (including any forward sale or purchase agreement) having
the commercial effect of a borrowing;
h. the acquisition cost of any asset or service to the extent payable before or after its acquisition or
possession by the party liable where the advance or deferred payment:
a. is arranged primarily as a method of raising finance or of financing the acquisition of that asset or
service or the construction of that asset or service; or
b. involves a period of more than six months before or after the date of acquisition or supply;
i. any derivative transaction entered into in connection with protection against or benefit from fluctuation in
any rate or price (and, when calculating the value of any derivative transaction, only the marked to market
value shall be taken into account);
j. any counter-indemnity obligation in respect of a guarantee, indemnity, bond, standby or documentary
letter of credit or any other instrument issued by a bank or financial institution;
k. any obligation under any call or put option arrangement in respect of any shares or any form of guarantee
or indemnity in respect of any call or put option arrangement; and
l. without double counting, the amount of any liability in respect of any guarantee or indemnity for any of
the items referred to in paragraphs (a) to (k) above.

“Interest Rate” shall mean the rate of interest specified as such in the Loan Details.

“Information Utility” shall have the meaning assigned to it under the Insolvency and Bankruptcy Code, 2016.

“Key Fact Statement” or “KFS” shall have the meaning assigned to it by the guidelines issued by the Reserve
Bank of India from time to time.

“Lender” means Northern Arc Capital Limited, a company incorporated under the Companies Act, 1956 and a
non-banking finance company registered with the Reserve Bank of India, having its registered office at IIT-M
Research Park, Phase 1, 10th Floor, No. 1 Kanagam Village, Taramani, Chennai – 600 113, Tamil Nadu, India.

“Loan” shall mean the loan specified as such in the Loan Details.

“Loan Details” means the details of the Loan and other charges applicable in relation to the Loan specified under
the heading ‘DETAILS OF THE LOAN AND OTHER CHARGES’ in the Application Form.

“Loan Documents” means the Loan Application, Repayment Schedule, Facility Letter and include all writings
and other agreement(s), document(s) or deed(s) executed or entered into, or to be executed or entered into, by the
Applicant or, as the case may be, any other person, in relation, or pertaining, to the Loan and each such Loan
Document as amended from time to time and “Loan Document” shall mean any one of them.

“Material Adverse Change” means any set of circumstances or events, which is or may, reasonably determined
by the Facility Agent / Lender, be expected to have a material and adverse effect upon the Applicant or its
business, financial condition, results and/or operations.
Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33
Northern Arc Capital Ltd.
 “Outstanding Amounts” means all amounts payable by the Applicant pursuant to the terms of the Loan
Documents, including without limitation:

1. the principal and interest on the Loan, default interest and Prepayment Premium and all other
indebtedness, obligations and liabilities of the Applicant whatsoever including Taxes, costs, charges,
expenses, fees and interest incurred under, arising out of or in connection with Loan Documents; and
2. in the event of any proceedings for the collection or enforcement of any amounts payable under the Loan
Documents, after an Event of Default shall have occurred and be continuing, the expenses of legal fees
and court costs.

“Prepayment Premium” means the amount specified as such in the Loan Details.

“Processing Charges” means the charges specified as such in the Loan Details.

“Public Holiday” means Saturday, Sunday or a public holiday for the purpose of Section 25 of the Negotiable
Instruments Act, 1881 (26 of 1881), and days on which banks are not open for business in [Chennai].

“RBI” means the Reserve Bank of India.

“Repayment Schedule” means the repayment schedule set out under the heading ‘Repayment Schedule’ in the
Loan Details.

“Swap Charges” means the charges specified as such in the Loan Details.

“Tax” or “Taxes” means any and all present or future claims for tax, levy, impost, duty, cess, surcharge or other
charge of a similar nature (including any penalty or interest payable in connection with any failure to pay or any
delay in paying any of the same) including on gross receipts, sales, turn-over, value addition, use, consumption,
property, income, franchise, capital, occupation, license, excise, documents (such as stamp duties) and customs
duty, import duty and other taxes, duties.

“Tenor” means the period as specified in the Loan Details, for which the Loan has been provided and within
which period the Loan along with accrued interest and other additional interest, charges and payments shall be
paid/repaid to the Lender.

2. INTERPRETATION

In these Loan Terms and Conditions, unless the context otherwise requires:

a. Headings to Clauses are inserted for the convenience of reference only and shall not form part of the
operative provisions and shall not be taken into consideration in its interpretation or construction.
b. Unless the context otherwise requires, reference to one gender includes a reference to the other, words
importing the singular include the plural and vice versa.
c. Words and expressions used and not defined here shall have the meanings assigned to them in the General
Clauses Act, 1887 if they are defined there.
d. References to a Recital, Clause, Schedule or Annexure are, unless the context otherwise requires, to a
recital to, a clause of, schedule to or an annexure to this Loan Terms and Conditions, which shall
constitute an integral operative part of this Loan Terms and Conditions.
e. The term ‘person’ includes an individual (including a proprietorship), partnership firm, limited liability
partnership, company, a co-operative society and association of persons whether incorporated or not.
f. Any reference to an agreement, deed or document shall mean such agreement, deed or document as
amended, modified and altered from time to time.
g. Any reference to any enactment or statutory provision is a reference to it as it may have been, or may from
time to time, be amended, modified, consolidated or re-enacted.
h. Consent, permission, approval or no-objection (by whatever name called) shall mean prior written consent
of the Facility Agent with the concurrence of Lender or Lender.
Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33
Northern Arc Capital Ltd.
 i. Words and abbreviations, which have well known technical or trade/commercial meanings are used in the
Loan Agreement in accordance with such meanings.
j. The arrangement of Clauses in these Loan Terms and Conditions shall have no bearing on their
interpretation.
3. COVENANTS
1. SANCTION AND DISBURSEMENT OF LOAN
1. Sanction and disbursement of the Loan being the amount specified as such in the Loan Details
shall be at the absolute discretion of Lender, subject to consideration of this Loan Application and
all other particulars / documents (whether in relation to KYC or otherwise) furnished by me to the
Facility Agent and compliance of all formalities and terms and conditions (including these Loan
Terms and Conditions) by the Applicant in connection with the availing / disbursement of the
Loan to the satisfaction of Lender. The Lender will only be obliged to fund a Loan in accordance
with Loan Documents if there no Event of Default.
2. Notwithstanding anything contained in the Loan Documents, the Facility Agent / Lender shall
have the unconditional right to cancel all or any undrawn portion of the Loan, in whole or in part,
at any time during the subsistence of the Loan, without giving any prior notice to Applicant, for
any reason whatsoever, including but not limited to occurrence of an event which in the opinion of
the Lender constitutes or may constitute deterioration in the creditworthiness of the Applicant, or
non-compliance of any terms and conditions of any Loan Document.
2. CONDITIONS PRECEDENT TO DISBURSEMENT OF LOAN
1. Lender shall not be obliged to disburse the Loan unless and until the Applicant has fulfilled the
following requirements (Conditions Precedent):
a. The Applicant shall have executed and delivered to the Facility Agent the duly filled post-
dated cheques, demand promissory note and/or electronic payment instructions, as
applicable, in the form and manner required by the Facility Agent favouring the Collection
Account;
b. Copy of any approvals required by the Applicant to execute the Loan Document including
consent of other lenders of the Applicant (if applicable);
c. Payment of Processing Charges to the Collection Account; and
d. Provide any other forms, particulars and documents required by the Facility Agent.
3. REPAYMENT AND REPAYMENT MODE
1. The Applicant shall repay the outstanding principal amount under the Loan and pay the interest
thereon in Indian Rupees in accordance with the Repayment Schedule. The interest on the Loan
shall be paid at the Interest Rate and shall accrue from the date of disbursement of the Loan to the
Applicant and shall be computed at such periodicity as stated in the Loan Details taking the basis
of 365 days in a year/366 day for a leap year at the Interest Rate as stated in the Loan Details.
2. In the event of delay on the part of the Applicant in making any payment to Lender as
contemplated in the Loan Documents, the Applicant shall, without prejudice to the other rights or
remedies of Lender under the Loan Documents, pay additional interest at annualized penal charges
in case of delayed payments on the principal amount overdue from the date of such payment
default till the date such default is cured. The Applicant agrees that the copy of the statement of
accounts issued by the Facility Agent/Lender duly certified as correct shall be binding on the
Applicant as sums due and payable under the Loan Documents.
3. In the event a date mentioned in the Repayment Schedule, as the case may be, falls on a Public
Holiday then the instalment pertaining to that date shall be paid by the Applicant on the
succeeding Business Day.
4. Repayment of principal, accrued interest and other monies payable under the Loan Terms and
Conditions and the Loan Documents; and in relation to the Loan shall be by way of post-dated
cheques, electronic payment instructions or by Applicant’s remittance by cash or by demand drafts
or any other accepted modes of transfer of funds permitted under the Indian banking system and
towards this purpose the Applicant shall deliver to the Facility Agent duly filled post-dated
cheques (PDCs) / electronic clearing services (ECS) / automated clearing house (ACH) mandates,
as applicable, in a manner required by the Facility Agent from time to time.

Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33

Northern Arc Capital Ltd.
 In case of dishonour of any cheque/electronic payment instruction delivered to the Facility Agent
as aforesaid, Bounce Charges as stated in the Loan Details shall be payable by the Applicant to the
Lender.
5. The levy of charge upon dishonouring of the cheque or electronic payment instructions is without
prejudice to the rights of Lender under of the Negotiable Instruments Act, 1881 or the Payment
and Settlement Systems Act, 2007, as the case may be, and without prejudice to the other rights,
which Lender have under the Loan Documents or under Applicable Law or equity.
6. If any or all of the post-dated cheque(s)/demand promissory note delivered to the Facility Agent as
aforesaid by the Applicant in terms hereof is/are lost, destroyed or misplaced while in the custody
of the Facility Agent or become(s) non encashable due to death, insolvency, lunacy, termination of
authority or otherwise of the signatory or any or more of the signatories (if more than one) thereof
or for any other reason whatsoever, then in such an event, the Applicant shall, on receipt of the
intimation of such loss, destruction or misplacement (as the case may be) from the Facility Agent
or immediately on the said post-dated cheques/demand promissory note or any of those being non
encashable, deliver to the Facility Agent such numbers of post-cheques/ demand promissory note
as are adequate to replace those that have been lost, destroyed, misplaced or become non
encashable, or make such suitable alternative arrangement for repayment of Loan as is acceptable
to and is approved by the Facility Agent.
7. Lender shall have a right to apply towards amounts due and payable under the Loan Documents
any payments received by Lender from the Applicant in the order Lender deem fit, towards (i)
Prepayment Premium, if any; (ii) costs, charges, expenses and other monies including cost of
maintaining legal proceedings, if any; (iii) interest on costs, charges, expenses and other monies;
(iv) service charges and fees, if any; (v) interest, including additional interest, if any; (vi)
repayment of installments of principal due and payable in related to the Loan.
8. The Borrower acknowledges that any delay or default in payment of any amount due and payable
under the Facility might adversely affect the Borrower’s credit score. The Borrower further
acknowledges that the Facility might be classified in the Lender’s books as a special mention
account (SMA) if any amount due and payable thereunder is overdue.

For example, if any principle, interest, or any other amount is scheduled to be paid on the 31st day
of a given month ("Scheduled Date") and such amount is not fully paid on or before such day,
then the relevant loan account will be classified as SMA-0 as of such day. If the overdue continues
for more than 30 days from the Scheduled Date up to 60 days from the Scheduled Date, then the
account will be classified as SMA-1. If the overdue continues for more than 60 days from the
Scheduled Date up to 90 days from the Scheduled Date, then the account will be classified as
SMA-2. If the overdue continues for more than 90 days from the Scheduled Date, then the account
will be classified as Non-Performing Asset (NPA). Once a loan is classified as a NPA, it shall
remain as such till the time all overdue amounts are paid.

Please refer the below illustration/example:

Illustration:

Scheduled Date: March 31, 2023

Classification Date of Condition for classification
classification
SMA-0 Scheduled If the amount(s) scheduled to be paid on the Scheduled Date
Date is not paid on the Scheduled Date.
SMA-1 April 30, If any amount remains overdue for more than 30 days from
2021 the Scheduled Date.
SMA-2 May 30, If any amount remains overdue for more than 60 days from
2021 the Scheduled Date.
NPA June 29, If any amount remains overdue for more than 90 days from
2021 the Scheduled Date.

Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33

Northern Arc Capital Ltd.
4. PREPAYMENT AND MANDATORY PREPAYMENT
1. The Applicant may prepay the Outstanding Amounts, in full and not in part, upon providing the
Facility Agent or Lender with a written notice of 7 (seven) Business Days subject to payment of
Prepayment Premium.
2. If it becomes unlawful for the Lender to provide the Loan as set out in Loan Terms and Conditions
due to any change in the Applicable Laws:
a. the Lender shall notify the Applicant and the Facility Agent upon becoming aware of that
event;
b. if such event occurs prior to disbursement of the Loan, upon the Lender notifying the
Applicant, the Loan will be immediately cancelled; and
c. if such event occurs after the disbursement of the Loan, the Applicant shall immediately
repay the Loan(s) along with the other Outstanding Amounts within 15 (fifteen) days of
receipt of such notice.
5. LIEN AND SET-OFF
1. Upon occurrence of any Event of Default, Lender shall have the right of lien and set-off and apply
any and all assets, security, credits, money or properties of the Applicant in the possession or
control of Lender against any obligation of the Applicant to the Lender.
2. In addition to any general lien or similar right to which Lender may be entitled by law, Lender
may, upon the occurrence of an Event of Default, at any time and without notice to the Applicant,
combine or consolidate all or any of the Applicant’s accounts with and liabilities to Lender and set
off or transfer any sum or sums standing to the credit of any one or more of such accounts in or
towards satisfaction of any of the Applicant’s liabilities to Lender on any other account or in any
other respect, whether such liabilities be actual or contingent, primary or collateral and several or
joint.
3. It is agreed, acknowledged and understood by the Applicant that if the Applicant commits a
default in related to the Loan, then such default shall be and deemed to be a default of all the other
loans availed of by the Applicant, and notwithstanding anything contrary elsewhere contained in
any writing or otherwise, and Lender shall regard all the borrowings of the Applicant as
immediately due and payable and Lender shall be entitled to recall all the facilities granted to the
Applicant.
4. Lender shall not be obliged to exercise any right given to it under this Clause 5 (Lien and Set-off).
6. FACILITY AGENT AND AGENCY
1. The Applicant hereby expressly agrees and acknowledges that Facility Agent will, in accordance
with the terms as may be agreed between the Facility Agent and Lender from time to time, act as
the facility agent of Lender (other than the Facility Agent) to facilitate transactions contemplated
under the Loan Documents.
2. The Applicant expressly recognizes and accepts that Lender shall, without prejudice to its right to
perform such activities itself or through its officers or servants, be absolutely entitled and have full
powers and authority to appoint one or more third parties of their choice and to transfer and
delegate to such third parties the right and authority to collect on behalf of Lender the amounts
payable by the Applicant to Lender in relation to the Loan and to perform and execute all acts,
deeds, matters and things connected therewith or incidental thereto including sending notices of
demand, attending the residence or office of the Applicant or otherwise contacting the Applicant;
or receiving the amounts due and recovering the amounts overdue;.
7. COMMUNICATIONS AND NOTICES

All notices, requests, consents, approvals, agreements, authorizations, acknowledgements, waivers and
other communications required or permitted herein will be in writing and will be deemed duly served : (i)
upon receipt, when delivered personally; (ii) upon receipt, when sent by facsimile (provided confirmation
of transmission is mechanically or electronically generated and kept on file by the sending party) or
electronic mail; (iii) on the expiry of 3 (three) Business Days after posting if sent by registered post or
speed post with acknowledgement due; or (iv) upon actual receipt, if sent by reputable courier, to the
addresses as set forth below or at such other address as the Party to be served may have notified as its
address for service of notices to be given in terms hereof, provided however, no notice to Lender shall be
effective until actually received by them:
Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33
Northern Arc Capital Ltd.
 For Lender

The address for service of any notice to the Lender in relation to the Loan will be the address(es) set out
in the definition ‘Lender’ under Clause I (Definitions).

For Applicant

The address for service of notices to the Applicant will be the address(es) set out in the Application Form.
If Applicant is more than one person, a notice to any one of them shall be deemed to be given to all of
them.

For the Facility Agent

The address for service of notices to the Facility Agent will be the address(es) set out in the definition
‘Facility Agent under Clause I (Definitions).

8. OTHER RIGHTS OF THE LENDER

1. Lender be entitled at their absolute discretion and in the manner they deem fit to disclose/publish
any information about the Applicant, his/ her account relationship with Lender and/ or any default
committed by him/ her in repayment of amounts/payment of interest (whether such information is
provided by the Applicant or obtained by Lender themselves and whether in form or repayment
conduct, rating or defaults) to its affiliated entities, its auditors, RBI, Banks, financial institutions,
credit information companies, any refinancing agency and such third parties including rating
agencies as Lender may, in their absolute discretion, deem fit and proper.
2. Facility Agent and Lender shall have the right to inspect books of accounts and other records
maintained by the Applicant.
3. The Applicant acknowledge(s) that certain services may be outsourced by Lender to various
service provider/ third parties and in pursuance of which Applicant information may be disclosed
by Lender to such service provider/ third parties. The Applicant hereby gives its consent to
disclosure by Lender to such service provider/ third parties confidential information relating to
Applicant and disclaims any liability that may arise by such disclosure by Lender. Further, the
Applicant accepts and recognizes that Lender shall enter into outsourcing arrangement and that
any such arrangement shall comply with the regulations/ directions provided by the RBI from time
to time.
4. In the event of default in payments or other obligations under the Loan Documents, Lender and
their representatives shall have the right to visit, call at his/her office and/or residence at
reasonable hours.
9. REPRESENTATIONS AND WARRANTIES OF THE APPLICANT
1. The Applicant hereby represents, warrants and undertakes as follows and acknowledges that any
decision of Lender to grant the Loan to the Applicant will be in reliance of the following
representations, warranties and undertakings:
a. The Applicant is a resident Indian and is (i) competent in law to execute the Loan
Documents and avail the Loan; and (ii) will continue to remain so during the tenure of this
Loan and the Applicant shall not leave India for employment or business or for long term
stay abroad without fully repaying the Loan then outstanding together with accrued
interest and other monies payable in relation to the Loan.
b. The Applicant shall utilize the Loan only for the end use specified in the Loan Details and
not for any improper, illegal, unlawful, speculative capital market related activities, or
prohibited activities related to crypto-currency.
c. The Applicant declares that all information given in the Loan Application and the
supporting documents is true, complete and accurate and no misrepresentation, either
directly or otherwise, has been made.

Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33

Northern Arc Capital Ltd.
 d. All acts, conditions and things required to be done, fulfilled and performed in order to:
i. enable the Applicant lawfully to enter into, exercise its rights under and perform
and comply with the obligations expressed to be assumed by it under the Loan
Terms and Conditions and each of the Loan Documents to which it is party;
ii. ensure that the obligations expressed to be assumed by the Applicant under the
Loan Terms and Conditions and each of the Loan Documents to which it is party
are valid, enforceable and binding; and
iii. make each of the Loan Documents valid and admissible in evidence in India;

e. The execution, delivery and performance by the Applicant of the Loan Documents and
the acts and transactions contemplated hereby do not and will not, with or without the
giving of notice or lapse of time or both, violate, conflict with, require any consent under
or result in a breach of or default under:

i. any law to which the Applicant is subject; or

ii. any order, judgement or decree applicable to the Applicant; or
iii. any term, condition, covenant, undertaking, agreement or other instrument to
which the Applicant is a party or by which the Applicant is bound.
f. All Authorisations are in full force and effect and the Applicant is in compliance with the
provisions thereof and, none of the aforementioned Authorisations is the subject of any
pending or threatened proceedings or revocation.
g. In relation to the conduct of the business of the Applicant, the Applicant has not infringed
any Applicable Law and has obtained all Authorisations required to conduct the business.
h. The Applicant has not taken any corporate action nor have any other steps been taken or
legal proceedings been started or threatened against the Applicant for its winding-up,
dissolution, administration or re-organisation or for the appointment of a receiver,
administrator, administrative receiver, trustee or similar officer of it or of any of all of its
assets or revenues.
i. All of the information supplied by the authorized persons of the Applicant notified in
writing to Lender and the Applicant is true, complete and accurate in all material respects.
The Applicant is not aware of any facts or circumstances that have not been disclosed to
Lender and which might, if disclosed, adversely affect the decision of a person
considering whether or not to provide finance to the Applicant on the terms set out herein.
j. The Applicant has disclosed all facts relating to its borrowings to the Facility Agent and
has made available to the Facility Agent all the details in respect thereof.
k. The Applicant is not in default of any of the provisions of agreements with other lenders
in respect of subsisting loans availed by the Applicant from such other lenders
l. No litigation, arbitration or administrative proceedings of or before any court, arbitral
body or agency which, if adversely determined, might reasonably be expected to have a
Material Adverse Change.
m. The Applicant is aware and acknowledges that that any decision of Lender to grant the
Loan to the Applicant will be on the basis of and relying upon the representations,
warranties, statements, covenants, agreements and undertakings on the part of the
Applicant contained under the Loan Terms and Conditions and each of the Loan
Documents, and that Lender would not grant the Loan in the absence of such
representations, warranties, statements, covenants, agreements and undertakings by the
Applicant.
10. COVENANTS AND UNDERTAKINGS
1. The Applicant hereby covenants and undertakes:
a. to keep Facility Agent and Lender informed of any change in the Applicant's e-mail
address, contact number and address within 15 (Fifteen) days of change thereof.

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Northern Arc Capital Ltd.
 b. to forthwith provide written notice to both the Facility Agent and Lender of the occurrence
of any Event of Default or any event which after the notice or lapse of time, or both,
would become an Event of Default;
c. to forthwith provide written notice to both the Facility Agent and Lender of the occurrence
of any Material Adverse Change.
d. not to close the bank account(s) in relation to which the cheques/electronic payment
instructions are furnished to Facility Agent / Lender, if any.
e. not to issue any communication or instruction for stopping or postponing the presentment
of the cheques / electronic payment instructions furnished to the Facility Agent.
f. to maintain sufficient balance in the bank account(s) from which the cheques/electronic
payment instructions are furnished to the Facility Agent.
g. to pay to Lender any costs and expenses incurred by Lender in collecting or attempting to
collect the payments due to Lender, including the expenses of postage, telegrams, telex,
registered posts, telephone calls, legal proceedings and additional expenses of the
representatives deputed for making collections, etc, if any.
h. that it shall be the Applicant’s obligation to pay all stamp duties, charges and other levies
in relation to the Loan Documents, if any.
i. to bear and reimburse separately to Lender the following:
i. Tax on interest income, goods and service tax, stamp duty and other levies as
maybe applicable from time to time; and
ii. the costs and expenses involved or incurred by Lender in the recovery of the Loan,
directly or indirectly, if the Loan or any part thereof, when due is not paid by
Applicant.
j. to pay Collection Charges of an amount specified in the Loan Details if Facility Agent /
Lender makes any arrangements to collect any overdue amounts payable by the Applicant
under the Loan Documents for every such instance.
k. not to make any payment / repayments or have such payments made on its behalf upon the
occurrence of any Event of Default, in relation to any Financial Indebtedness other than
such Financial Indebtedness contained under the Loan Documents in priority over the
claims of the Lender under the Loan Documents.
l. to pay all sums payable under the Loan Documents free and clear of, and without any
deduction/withholding, except to the extent that the Applicant is required by law to make
the payment subject to any deduction/withholding of taxes. Provided that, all taxes
required by law to be deducted/withheld by (any) Applicant from any amounts paid or
payable, to the Lender (including but not limited to, principal, Interest, additional interest
at Default Interest Rate, commission, discount, service and other charges and any fees,
under the Loan Documents) shall be paid by (such) Applicant when due and (such)
Applicant shall, within the statutory time frame prescribed under the law or 30 (thirty)
days of the payment being made, whichever is earlier, deliver to the Lender satisfactory
evidence that the tax has been duly remitted to the appropriate authority and the tax
deduction certificates. In the event, (such) Applicant fails to furnish satisfactory evidence
that the tax has been duly remitted to the appropriate authority and the tax deduction
certificates to the Lender within such time as specified under Applicable Law, the
Applicant shall be liable to pay liquidated damages at the rate of 2% per annum to the
Lender, in addition to the Interest Rate, calculated from the date that this was due till such
date the tax deduction certificate is furnished to the Lender. Any loss incurred by the
Lender on account of (any) Applicant’s failure to furnish satisfactory evidence that the tax
has been duly remitted to the appropriate authority and the tax deduction certificates shall
be compensated in full by the (each) Applicant within 15 days of Lender incurring such a
loss and intimating the Applicant of the same. Such losses will include but without
limitation, any borrowing cost of the Lender to fund any shortfall in its own tax obligation
resulting from the absence / delay / error of such certificate as well as any interest and / or
penalty, relatable to such shortfall, levied on the Lender.

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Northern Arc Capital Ltd.
 m. to do and perform, or cause to be done and performed, all such further acts and things, and
shall execute and deliver all such other agreements, certificates, instruments and
documents, as the Facility Agent and/or Lender may require in order to effectuate the
purposes and to carry out the terms of the Loan Documents.
11. EVENTS OF DEFAULT
1. Each of the events or circumstances set out in the following sub-clauses of this Clause is an Event
of Default (Event of Default):
a. Applicant fails to pay to Lender any amount payable under the Loan Documents within
the stipulated timelines;
b. Any default in performance of any obligations or breach of any terms under any Loan
Document by the Applicant;
c. Any representation, warranty or statement made or deemed to be made by the Applicant in
any Loan Documents proves to have been incorrect or misleading in any material respect
when made or deemed to be made;
d. Any Financial Indebtedness of the Applicant is not paid when due or within any originally
applicable grace period;
e. If the Applicant repudiates any Loan Document or evidences an intention to repudiate any
Loan Document;
f. One or more events, conditions or circumstances whether related or not, (including any
change in Applicable Law) has occurred or is reasonably expected to occur which could
have a Material Adverse Change;
g. Any litigation, arbitration, investigative or administrative proceeding is current, pending
or threatened to restrain any of the Applicant’s entry into, the exercise of any of the
Applicants’ rights under, or compliance by any of the Applicants with any of its
obligations under, the Loan Documents;
h. Any Applicant, either for itself or in relation to any of its assets, is or becomes entitled to
claim immunity from suit, execution, attachment or other legal process.
i. An event of default, howsoever described, occurs under any agreement or document
relating to any Financial Indebtedness of the Applicant or if any other lender(s) of the
Applicant has recalled the loan/ assistance provided to the Applicant;
j. The occurrence of any Material Adverse Change;
k. The Applicant fails to furnish any information or documents required by Facility Agent
and / or Lender;
2. On and at any time after the occurrence of an Event of Default, Facility Agent (with the
concurrence of the Lender) / Lender may:
a. declare that all or part of the Loan, together with accrued interest and all other amounts
accrued or Outstanding under the Loan Terms and Conditions and/or the Loan Documents
to be immediately due and payable, whereupon they shall become immediately due and
payable; and/or
b. declare that all or part of the Loan be payable on demand, whereupon it shall immediately
become payable on demand together with accrued interest and all other amounts accrued
or Outstanding under the Loan Terms and Conditions and/or the Loan Documents; and/or
c. cancel any further disbursement of Loan; and/or
d. stipulate such other conditions or amend any terms of the Loan Documents as Lender
considers necessary; and/or
e. exercise such other rights as may be available to Lender under Loan Documents or under
Applicable Law.

12. Intentionally left blank

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Northern Arc Capital Ltd.
13. ASSIGNMENTS AND TRANSFERS
1. The terms and conditions of the Loan Application and the transactions contemplated therein shall
be binding upon and ensure to the benefit of each Party hereto and any legal representatives, heirs,
executors, administrators, successors and permitted assigns of the Applicant as also the successors
and assigns of Lender.
2. Applicant shall not, under any circumstance, be entitled to assign, alienate or transfer all or any of
its rights, benefits and obligations herein without the prior written consent of Lender.
3. Applicant expressly acknowledges and agrees that Lender may, at any time, without requiring the
prior consent from the Applicant or any other person and without giving notice to the Applicant
any other person, sell, transfer, assign, securitise, novate, part with any or all of its receivables
arising in relation to the Loan and its rights and benefits and obligations (if any) under all or any
of the Loan Documents, to any third party (“Assignee”), in any manner whatsoever including by
direct assignment or by the process of securitisation. Applicant irrevocably and unconditionally
confirms that it shall continue to be bound by the terms herein and other Loan Documents
notwithstanding such transfer or assignment by Lender and that the Assignee shall acquire an
interest in the Loan Documents forthwith.
14. DISCLOUSRE OF INFORMATION
1. Applicant accepts, confirms and consents for the disclosure and sharing by the Lender and the
Facility Agent of all or any information and data relating to the Applicant, the Loan, any other
transactions that the Applicant has with the Lender, the agreements and documents related to the
facilities and transactions, including but not limited to information relating to payments and
default, if any, committed by the Applicant, in the discharge of the Applicant’s obligations in
relation to the facilities or other transactions, as the Lender or Facility Agent may deem
appropriate and necessary to disclose and furnish, to the RBI; CICs; Information Utility and/or to
any other regulatory authority, department, agency or body as authorized in this behalf under
Applicable Law.
2. Applicant also understands that:
a. CICs and any other agency including Information Utility so authorized may use, process
the said information and data disclosed by the Facility Agent / Lender(s) in the manner as
deemed fit by them; and
b. CICs and any other agency including Information Utility so authorized may furnish for
consideration the processed information and data prepared by them to banks/financial
institutions and other credit grantors or registered users, as may be specified by the
Competent Authority in this behalf.
15. JURISDICTION AND GOVERNING LAW
1. Loan Terms and Conditions shall be governed and construed in accordance with the laws of India
and subject to the provisions of Clause 15.2 below, Applicant and Lender hereby submit to the
exclusive jurisdiction of courts and tribunals at Chennai. The submission to the jurisdiction of the
courts and tribunals at Chennai is for the benefit of Lender only and shall not (and shall not be
construed so as to) limit the right of Lender to take any other action or initiate proceedings in any
other court of competent jurisdiction, nor shall the taking of proceedings by Lender in any one or
more jurisdictions preclude the taking of proceedings by Lender in any other jurisdiction (whether
concurrently or not) if and to the extent permitted by law.
2. If any dispute arises between Lender and (any) Applicant, in connection with the validity,
interpretation, implementation or alleged breach of any provision of the Loan Documents, the
dispute shall be referred to a sole arbitrator who shall be a neutral and suitably qualified third party
appointed by Lender.
3. The place of arbitration shall be Chennai. The arbitration proceeding shall be governed by the
Indian Arbitration and Conciliation Act, 1996. The arbitration proceedings shall be conducted in
English and the arbitral award shall be recorded in writing.
16. TERMINATION AND RELEASE
1. The rights and obligations of Applicant under the Loan Terms and Conditions and the Loan
Documents may be terminated only by a written release from Lender upon the payment of the
Outstanding Amounts under the Loan Terms and Conditions and the Loan Documents and in
relation to the Loan, as may be applicable, to the satisfaction of Lender.
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Northern Arc Capital Ltd.
17. MISCELLANEOUS
1. Severability

If any provision of the Loan Terms and Conditions or the application thereof to any person or
circumstance is held to be invalid or unenforceable to any extent, the remainder of Loan Terms
and Conditions and the application of such provision to persons or circumstances other than those
as to which it is held invalid or unenforceable shall not be affected thereby, and each provision of
the Loan Terms and Conditions shall be valid and enforceable to the fullest extent permitted by
law. Any invalid or unenforceable provision of Loan Terms and Conditions shall be replaced
with a provision, which is valid and enforceable and most nearly reflects the original intent of the
unenforceable provision.

2. Reservation of Rights

Any delay in exercising or omission to exercise any right, power or remedy accruing to Lender
under the Loan Terms and Conditions or any other Loan Document or agreement or document
shall not impair any such right, power or remedy and shall not be construed to be a waiver thereof
or any acquiescence in any default; nor shall the action or inaction of Facility Agent and/or
Lender in respect of any default or any acquiescence in any default, affect or impair any right,
power or remedy of Lender in respect of any other default.

3. Relationship

Nothing contained in this Agreement shall constitute a partnership between the Parties or
authorise any Party to act as an agent of the other except to the extent specifically set forth herein.

4. Amendment

Any modification, variation or amendment to the Loan Terms and Conditions shall be made only
by writing duly executed by Applicant and Facility Agent (with the concurrence of the Lender) /
Lender.

5. Cumulative Rights

All remedies of the Applicant and Lender under the Loan Terms and Conditions and other Loan
Documents whether provided herein or conferred by statute, contract, civil law, common law,
custom, trade, or usage, are cumulative and not alternative and may be enforced successively or
concurrently.

Name of Applicant: UMAPRASHANTH J

UMAPRASHANTH J

Signature of Applicant

I agree and acknowledge that by clicking the “I accept” button given above I electronically submit this
Loan Application to the Facility Agent and acknowledge and accept that such submission constitutes an
expression of willingness to contract on the Loan Terms and Conditions made with an express intention
that it is to become binding on me irrevocably as soon as it is submitted to the Facility Agent and I hereby
expressly acknowledge that the disbursement of the Loan (or any part thereof) into the Disbursement
Account shall constitute such acceptance by the Lender resulting in formation of a binding contract
between me and the Lender.

Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33

Northern Arc Capital Ltd.
 GRIEVANCE REDRESSAL MECHANISM

In case of any grievances against Northern Arc Capital Limited (the “Company”), or any person acting on its behalf, you
may reach out to our representatives below at any time between 10.00 am and 6.00 pm Monday to Friday except public
holidays.

1. Grievance Redressal Officer

Customers are requested to address all their grievances at the first instance to the Grievance Redressal Officer.
The contact details of the Grievance Redressal Officer are as provided below.

Grievance Redressal Officer

Name: Mr. Madhan Mohan K
Address: IndiQube Golf View Homes, 6th Floor, Tower B, 3rd
Cross Road, S R Layout, Murgesh Pallya, Bengaluru-560017
Toll free number: 1800 4198 766
Email ID: [email protected]

The Grievance Redressal Officer may be reached on the toll-free number provided above anytime between 10:00
am and 6:00 pm on weekdays except public holidays or through the e-mail address above. The Grievance
Redressal Officer shall endeavour to resolve the grievance within a period of fifteen days from the date of receipt
of a grievance

2. Nodal Officer

If the customer does not receive a response from the Grievance Redressal Officer within 15 days of making a
representation, or if the customer is not satisfied with the response received from the Grievance Redressal
Officer, the customer may reach the Nodal Officer on the toll-free number below anytime between 10:00am and
6:00 pm on weekdays except public holidays or write to the Nodal Officer at the e-mail address below. The
contact details of our Nodal Officer are provided below.

Nodal Officer
Ms. Deepa Nair
Address: IndiQube Golf View Homes, 6th Floor, Tower B, 3rd
Cross Road, S R Layout, Murgesh Pallya, Bengaluru-560017
Toll free number: 1800 258 7010
Email ID: [email protected]

Complaints to Ombudsman
In case the customer does not receive a response from the Grievance Redressal Officer or the Nodal Officer
within one month from the date of making a representation to the Company, or if the customer is not satisfied
with the response so received, a complaint may be made in accordance with the ‘The Reserve Bank – Integrated
Ombudsman Scheme, 2021’ (“Ombudsman Scheme”) to the Ombudsman in whose jurisdiction the office of the
Company complained against, is located. For contact details of the Ombudsman and for salient features of the
Ombudsman Scheme, please refer to Annexure - A of the Fair Practices Code adopted by the Company and
available on our website https://www.northernarc.com/. A copy of the Ombudsman Scheme is available on the
website of the Reserve Bank of India at www.rbi.org.in and also with our Nodal Officer.

Borrower Name: UMAPRASHANTH J, ClientIp: 152.58.232.53,TimeStamp: 17/04/2024T19:42:33

Northern Arc Capital Ltd.