LINE MAINTENANCE

MANUAL

Revision Date: 25 Aug 2023

Issue 02 Rev 09
Document No.: VJC-ENG-M-002

Authorization Name Signature Date

Engineering Director TRAN CONG NGHIEP 25/08/2023

TQA Manager TRAN GIANG PHONG 25/08/2023

SQA Director HOANG HAI TRINH 25/08/2023

CEO/
DINH VIET PHUONG 25/08/2023
Accountable Manager
 AUTH - 1

AUTHORIZATION PAGE Iss02/Rev03

LINE MAINTENANCE MANUAL 01 Nov 2020

This LINE MAINTENANCE MANUAL is published under the authorization of SQA Department.
Any question with respect to the use of this manual or information contained herein should be
addressed to:

Safety, and Quality Assurance Department

Vietjet Aviation Joint Stocks Company
8th floor, VietJet Plaza Building
60A Truong Son Street, Tan Binh District
Ho Chi Minh City, Vietnam

Tel: 84-28-3547 1866

Fax: 84-28-3547 1865
Email: [email protected]

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 AUTH - 2

AUTHORIZATION PAGE Iss02/Rev03

LINE MAINTENANCE MANUAL 01 Nov 2020

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 LOD - 1

LIST OF DISTRIBUTION Iss02/Rev07

LINE MAINTENANCE MANUAL 06 Nov 2022

LIST OF DISTRIBUTION

HOLDER FORMAT COPY NO.

Document Control Center Electronic Master Copy

CAAV Electronic
Technical Library Electronic
VJC Maintenance Stations Electronic
Accountable Manager Electronic
VP Technical Electronic
VP SSQA Electronic
SQA Department Electronic
Engineering Management Electronic
AMO Management Electronic
FCD Management Electronic
GO Management Electronic
AMO QA Department Electronic
Technical Services Section Electronic
Planning Section Electronic
Maintenance Watch Section Electronic
Maintenance Control Center Electronic
Supply Section Electronic
Reliability Section Electronic
Technical Training Section Electronic
All Maintenance Employees Electronic
Contracted Maintenance Providers Electronic

Note: Electronic versions of the document made available through SharePoint DMS/ Coruson
are official and controlled.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 LOD - 2

LIST OF DISTRIBUTION Iss02/Rev07

LINE MAINTENANCE MANUAL 06 Nov 2022

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 ROR - 1

RECORD OF REVISION Iss02/Rev09

LINE MAINTENANCE MANUAL 25 Aug 2023

RECORD OF REVISION

Issue No. Rev. No. Revision Date Reason for Revision

1 0 15 Sep 13
1 1 01 Oct 14
1 2 30 Aug 15
2 0 16 Oct 17
2 1 25 Sep 18
2 2 22 Feb 19
2 3 01 Nov 20
2 4 01 Jun 21
2 5 05 Jul 21
2 6 01 Jun 22
2 7 06 Nov 22
2 8 19 Jun 23 To comply with current operations
2 9 25 Aug 23 Added EDTO

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 ROR - 2

RECORD OF REVISION Iss02/Rev09

LINE MAINTENANCE MANUAL 25 Aug 2023

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 ROTR - 1

RECORD OF TEMPORARY REVISION Iss02/Rev08

LINE MAINTENANCE MANUAL 19 Jun 2023

RECORD OF TEMPORARY REVISIONS

Refer to Quality Manual 4.10.5.4 for Policy and Procedure of Temporary Revision

TR Effective Pages Authorized Reviewed

Date Validity
No. TR Pages Affected by by

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 ROTR - 2

RECORD OF TEMPORARY REVISION Iss02/Rev08

LINE MAINTENANCE MANUAL 19 Jun 2023

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 RH - 1

REVISION HIGHLIGHTS Iss02/Rev09

LINE MAINTENANCE MANUAL 25 Aug 2023

REVISION HIGHLIGHTS

Chapter Description of Significant Changes

2.1 Updated Documents carried on board VietJet aircraft

2.3.5.8 Added EDTO in Instruction for use

2.7.5.1 Revised "General of Defect Control"

2.8.5 Added EDTO Report (EOR) in Reporting System

2.27 Added EDTO Maintenance Procedure

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 RH - 2

REVISION HIGHLIGHTS Iss02/Rev09

LINE MAINTENANCE MANUAL 25 Aug 2023

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 LEP - 1

LIST OF EFFECTIVE PAGES Iss02/Rev09

LINE MAINTENANCE MANUAL 25 Aug 2023

LIST OF EFFECTIVE PAGES

The new pages by ‘N’ and the revised pages by ‘R”.

N/R Section Pages Issue No. Rev. No. Rev. Date

AUTH 1–2 02 03 01/11/2020
LOD 1–2 02 07 06/11/2022
R ROR 1–2 02 09 25/08/2023
RTR 1–2 02 08 19/06/2023
R RH 1–2 02 09 25/08/2023
R LEP 1-2 02 09 25/08/2023
R TOC 1–2 02 09 25/08/2023
1.1 3–4 02 04 01/06/2021
1.2 5–6 02 06 01/06/2022
1.3 7–8 02 04 01/06/2021
1.4 9 – 10 02 04 01/06/2021
1.5 11 – 12 02 06 01/06/2022
1.6 13 – 16 02 06 01/06/2022
R 2.1 9 – 10 02 09 25/08/2023
2.2 11 – 18 02 06 01/06/2022
R 2.3 19 – 32 02 09 25/08/2023
2.4 33 – 34 02 02 22/02/2019
2.5 35 – 40 02 04 01/06/2021
2.6 41 – 44 02 08 19/06/2023
R 2.7 45 – 53 02 09 25/08/2023
R 2.8 54 – 60 02 09 25/08/2023
2.9 61 – 62 02 05 05/07/2021
2.10 63 – 64 02 04 01/06/2021
2.11 65 – 66 02 04 01/06/2021
2.12 67 – 68 02 03 01/11/2020
2.13 69 – 70 02 07 06/11/2022
2.14 71 – 72 02 05 05/07/2021
2.15 73 – 74 02 01 25/09/2018
2.16 75 – 78 02 06 01/06/2022
2.17 79 – 80 02 03 01/11/2020
Engineering Director SQA Director

25/08/2023 25/08/2023
DATE: DATE:

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 LEP - 2

LIST OF EFFECTIVE PAGES Iss02/Rev09

LINE MAINTENANCE MANUAL 25 Aug 2023

N/R Section Pages Issue No. Rev. No. Rev. Date

2.18 81 – 84 02 00 16/10/2017
2.19 85 – 88 02 03 01/11/2020
2.20 89 – 98 02 05 05/07/2021
2.21 99 – 100 02 02 22/02/2019
2.22 101 – 104 02 06 01/06/2022
2.23 105 – 106 02 04 01/06/2021
2.24 107 – 110 02 06 01/06/2022
2.25 111 – 116 02 07 06/11/2022
2.26 117 – 118 02 06 01/06/2022
R 2.27 119 – 120 02 09 25/08/2023
2.28 121 – 122 02 00 16/10/2017
2.29 123 – 124 02 00 16/10/2017
2.30 125 – 126 02 00 16/10/2017
3.1 3–4 02 00 16/10/2017
3.2 5–6 02 06 01/06/2022
Engineering Director SQA Director

DATE: 25/08/2023 DATE: 25/08/2023

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 TOC - 1

TABLE OF CONTENT Iss02/Rev09

LINE MAINTENANCE MANUAL 25 Aug 2023

TABLE OF CONTENTS

Authorization Page AUTH 1-2

List of Distribution LOD 1-2
Record of Revisions ROR 1-2
Record of Temporary Revisions RTR 1-2
Revision Highlights RH 1-2
List of Effective Pages LEP 1-2
Table of Contents TOC 1-2

CHAPTER 1 - GENERAL ADMINISTRATION

1.1 FOREWORD 3

1.2 PROCEDURE OF AMENDMENT AND REVISION 5

1.3 MAINTENANCE ADMINISTRATION AND ARRANGEMENT 7

1.4 COMMUNICATION CONTACT 9

1.5 VJC AIRCRAFT FLEET 11

1.6 ABBREVIATION 13

CHAPTER 2 - LINE MAINTENANCE PROCEDURE

2.1 DOCUMENTS CARRIED ON BOARD VIETJET AIR AIRCRAFT 9

2.2 GENERAL LINE MAINTENANCE PROCEDURE 11

2.3 AIRCRAFT TECHNICAL LOG 19

2.4 CABIN CONDITION LOG 33

2.5 ACCEPTABLE DEFERRED DEFECT LOG 35

2.6 USE AND COMPLETION OF LINE MAINTENANCE DOCUMENTATIONS 41

2.7 DEFECT CONTROL PROCEDURE 45

2.8 REPORTING SYSTEM 54

2.9 AIRCRAFT DENT AND BUCKLE CHART 61

2.10 DOCUMENTS ALLOCATED TO LINE STATIONS 63

2.11 USE OF COMPONENT MAINTENANCE MANUAL 65

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 TOC - 2

TABLE OF CONTENT Iss02/Rev09

LINE MAINTENANCE MANUAL 25 Aug 2023

2.12 AIRCRAFT WORK ORDER/ WORK PACK ISSUANCE AND ACCOMPLISHMENT 67

2.13 CERTIFYING STAFF – MONITORING AND CONTROL 69

2.14 ONE-OFF AUTHORIZATION 71

2.15 CONTROL OF THE USE OF BLANKING AND LOCKING DEVICES 73

2.16 INSTALLATION OF AIRCRAFT WHEEL-CHOCKS PROCEDURE 75

2.17 FUELING PROCEDURE 79

2.18 FUEL SPILLAGE 81

2.19 AIRCRAFT TOWING 85

2.20 AIRCRAFT ARRIVAL AND DEPARTURE 89

2.21 DE/ANTI-ICING PROCEDURE 99

2.22 LRU ROBBERY (CANNIBALIZATION)/SWAPPING ON VJC AIRCRAFT 101

2.23 RE-CERTIFYING A COMPONENT/ PART REMOVED FROM AIRCRAFT 105

2.24 HANDLING AIRCRAFT PARTS AND MATERIAL 107

2.25 RVSM, PBN AND CAT II MAINTENANCE PROCEDURE 111

2.26 CRITICAL TASK CERTIFICATION 117

2.27 EDTO MAINTENANE PROCEDURE 119

2.28 RESERVED 121

2.29 ENGINE GROUND RUN 123

2.30 GROUND SUPPORT EQUIPMENT (GSE) MAINTENANCE 125

CHAPTER 3 - LIST OF FORMS AND INSTRUCTION

3.1 LIST OF FORMS 3

3.2 FORM COMPLETION INSTRUCTION 5

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 GENERAL AND ADMINISTRATION Iss02/Rev00

LINE MAINTENANCE MANUAL 16 Oct 2017

CHAPTER 1
GENERAL AND ADMINISTRATION

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 GENERAL AND ADMINISTRATION Iss02/Rev00

LINE MAINTENANCE MANUAL 16 Oct 2017

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 1
GENERAL AND ADMINISTRATION
Iss02/Rev06
TABLE OF CONTENTS
LINE MAINTENANCE MANUAL 01 Jun 2022

1.1 FOREWORD 3

1.2 PROCEDURE OF AMENDMENT AND REVISION 5

1.2.1 General 5

1.2.2 Temporary revision 5

1.2.3 Distribution of new amendment 5

1.3 MAINTENANCE ADMINISTRATION AND ARRANGEMENT 7

1.4 COMMUNICATION CONTACT 9

1.5 VJC AIRCRAFT FLEET 11

1.6 ABBREVIATION 13

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 2
GENERAL AND ADMINISTRATION
Iss02/Rev06
TABLE OF CONTENTS
LINE MAINTENANCE MANUAL 01 Jun 2022

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 3
GENERAL AND ADMINISTRATION
Iss02/Rev04
FOREWORD
LINE MAINTENANCE MANUAL 01 Jun 2021

1.1 FOREWORD
VietJet Air’s Line Maintenance Manual (LMM) complements the policies and
requirements as laid down in its approved Maintenance Management Exposition (MME).
The LMM applies on all VJC maintenance locations and its contracted maintenance
organization who provide line maintenance services.
All contracted maintenance organizations providing line maintenance for VJC aircrafts
must hold a copy of this manual, at its latest revision, to ensure compliance with VJC
requirements. In the event of the termination of the maintenance contract, this manual
shall be destroyed by the holder.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 4
GENERAL AND ADMINISTRATION
Iss02/Rev04
FOREWORD
LINE MAINTENANCE MANUAL 01 Jun 2021

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 5
GENERAL AND ADMINISTRATION
PROCEDURE OF AMENDMENT AND Iss02/Rev06
REVISION
LINE MAINTENANCE MANUAL 01 Jun 2022

1.2 PROCEDURE OF AMENDMENT AND REVISION

1.2.1 General
The Line Maintenance Manual (LMM) amendment shall be carried out by Engineering
Director, reviewed by Deputy Director of SQA/ TQA Manager and finally approved by
Director of SQA and Accountable Manager.
This manual is applied for all line maintenance activities and at all airports where VJC’s
aircraft are operating. All revisions to the manual must be approved before coming into
force.
In the 12-month period, any requirement of changes to the LMM should be sent to SQA
Department for consideration of amendment by using form TQAF009.
Revised pages will be annotated to show the issue number, revision number and its
date, and the portion of the text which has been revised or new text inserted, as
indicated by vertical marginal lines on the left hand side of the page adjacent to the
changes.
The Manual will be reviewed when there are changes in the regulations, MME, etc. that
are related to line maintenance activities. When immediate revisions are required on the
interest of safety, the revision shall be published and promulgated immediately in the
format “Temporary revision”.
1.2.2 Temporary revision
In case of requirements from CAAV, other authorities or VJC relating to safety issues
which must be applied immediately, the Temporary Revision will be approved by the
TQA Manager and promulgated to relevant manual holders. The pages of Temporary
revision will be accompanied by a transmittal letter.
Temporary revisions will be disposed of as soon as they are no longer relevant or they
will be updated in Line Maintenance Manual at the next revision.
A temporary revision can be issued at the discretion of the SQA Director in case of:
a) Immediate regulatory compliance required;
b) Safety urgent issue; or
c) Changes on process/ procedure needed prompt implementation.
Typically, TRs are published in yellow pages with clearly identified TR number, effective
date, expire date and approval.
A Temporary Revisions List including temporary revision pages, Record of Temporary
Revision, and Revision Highlights should be prepared with each TR distribution to
ensure all current and effective TRs supersede the corresponding pages in the
document.
All Temporary Revisions must be reviewed and approved by SQA Director prior to
distribution.
1.2.3 Distribution of new amendment
The new revision of LMM will be effective 14 days after approval. This will allow
Document Control Center to prepare the electronic copies of LMM and distribute to VJC
personnel to review and understand changes by Coruson.
Email notification shall be generated and sent to VJC personnel. They shall be aware
about new MME changes and, at least, shall acknowledge new revision of LMM in
Coruson.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 6
GENERAL AND ADMINISTRATION
PROCEDURE OF AMENDMENT AND Iss02/Rev06
REVISION
LINE MAINTENANCE MANUAL 01 Jun 2022

Technical Library will distribute electronic copies of new revision of LMM to all current
Contracted maintenance organizations who perform aircraft line maintenance for VJC
based on current list of approved contractors.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 7
GENERAL AND ADMINISTRATION
MAINTENANCE ADMINISTRATION AND Iss02/Rev04
ARRANGEMENT
LINE MAINTENANCE MANUAL 01 Jun 2021

1.3 MAINTENANCE ADMINISTRATION AND ARRANGEMENT

Legend:
Audit, Approval, Safety and Quality Support

Engineering/Maintenance: Work required/Work package; Work done,

Maintenance records

Contact, Communication during operations

VJC
AOC Holder
No.2011-09/CAAV

SQA Dept. VJC’s

Representatives
Outstations

MW
Engineering Div.

VJC AMO
VAR-5 Holder Contracted AMO/
Legend: No.VN-688/CAAV Ground Handling
Full Technical Support/ In Provider
Line Maintenance Contract
Quality Audit Line & Qualit
MCC (SGN)

Maintenance Stations

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 8
GENERAL AND ADMINISTRATION
MAINTENANCE ADMINISTRATION AND Iss02/Rev04
ARRANGEMENT
LINE MAINTENANCE MANUAL 01 Jun 2021

VJC has its own approved CAAV Part 05 AMO and performs aircraft line maintenance
and aircraft components maintenance for VJC Operator, within the limits specified in its
CAAV Approved Maintenance Organization Certificate (VN-688/CAAV) and Operation
Specification.
Aircraft base maintenance, engine shop maintenance and component maintenance that
is not within scope of approval of VJC AMO are contracted to CAAV approved AMO.
At other locations where are not VJC AMO’s approved stations, unscheduled line
maintenance maybe carried out by contracted CAAV approved AMO.
Preflight inspection (first flight of the day) is carried out by VJC AMO certifying staff at its
approved stations and by contracted AMO at outstations. Transit check is carried out by
Pilot in Command (PIC).

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 9
GENERAL AND ADMINISTRATION
Iss02/Rev04
COMMUNICATION CONTACT
LINE MAINTENANCE MANUAL 01 Jun 2021

1.4 COMMUNICATION CONTACT

All contracted maintenance providers need contact Maintenance Watch (MW) as
primary contact for operation and maintenance inquiries. The MW then coordinate with
other Departments e.g. Maintenance Control Center (MCC), Operation Management
Center (OMC).
VJC AMO shall contact its MCC as first point of contact.
The following are the contact details
Maintenance Watch
Email : [email protected]
Cell phone +84 989 964 814
+84 918 076 218
Maintenance Control Center
E-Mail [email protected]
Cell phone : +84 979 362 783

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 10
GENERAL AND ADMINISTRATION
Iss02/Rev04
COMMUNICATION CONTACT
LINE MAINTENANCE MANUAL 01 Jun 2021

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 11
GENERAL AND ADMINISTRATION
Iss02/Rev06
VJC AIRCRAFT FLEET
LINE MAINTENANCE MANUAL 01 Jun 2022

1.5 VJC AIRCRAFT FLEET

VJC operates aircraft A320/A321 and A330 currently. The registration marks of the VJC
aircrafts can be found in the current AOC Operation Specification sheets.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 12
GENERAL AND ADMINISTRATION
Iss02/Rev06
VJC AIRCRAFT FLEET
LINE MAINTENANCE MANUAL 01 Jun 2022

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 13
GENERAL AND ADMINISTRATION
Iss02/Rev06
ABBREVIATION
LINE MAINTENANCE MANUAL 01 Jun 2022

1.6 ABBREVIATION

ADD Acceptable Deferred Defect

AMM Aircraft Maintenance Manual

AMO Approved Maintenance Organisation

AMP Aircraft Maintenance Program

AOG Aircraft On Ground

APU Auxiliary Power Unit

CAAV Civil Aviation Authority of Vietnam

CDL Configuration Deviation List

CMR Certificate of Maintenance Review

COC Certificate of Conformance

CRS Certificate of Release to Service

CRS-SMI Certificate of Release to Service - Schedule Maintenance Inspection

DI Duplicate Inspection

EO Engineering Order

ER Engineering Request

ESDS Electro-static Discharge Sensitive

FC Flight Cycle

FH Flight Hour

GRN Good Received Number

HT Hard Time

IPC Illustration Part Catalog

LLP Life Limited Part

LRU Line Replaceable Unit

LMM Line Maintenance Manual

MCC Maintenance Control Centre

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 14
GENERAL AND ADMINISTRATION
Iss02/Rev06
ABBREVIATION
LINE MAINTENANCE MANUAL 01 Jun 2022

MEL Minimum Equipment List

MOR Mandatory Occurrence Report

MME Maintenance Management Exposition

MOE Maintenance Organization Exposition

MOR Mandatory Occurrence Report

MW Maintenance Watch

NRC Non-Routine Card

NTC Notice to Crew

PIC Pilot In Command

OMC Operation Management Center

OSR Occurrence Safety Report

PN Part Number

RII Required Inspection Item

RIRCS Repetitive Inspection Requirement Control Sheet

RVSM Reduced Vertical Separation Minima

RNAV Required Area Navigation

RNP Required Navigation Performance

TOR Technical Occurrence Report

TSM Trouble Shooting Manual

SDR Structure Damage Report

SN Serial Number

SQA Safety and Quality Assurance

SRM Structure Repair Manual

SRO Structure Repair Order

TC Task Card

TQA Technical Quality Assurance

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 15
GENERAL AND ADMINISTRATION
Iss02/Rev06
ABBREVIATION
LINE MAINTENANCE MANUAL 01 Jun 2022

TSE Technical Service Engineer

VAR Vietnam Aviation Regulation

VJC VietJet Air

VJC AMO VietJet Air Approved Maintenance Organization

WO Work Order

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 1 – 16
GENERAL AND ADMINISTRATION
Iss02/Rev06
ABBREVIATION
LINE MAINTENANCE MANUAL 01 Jun 2022

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 LINE MAINTENANCE PROCEDURE Iss02/Rev00

LINE MAINTENANCE MANUAL 16 Oct 2017

CHAPTER 2
LINE MAINTENANCE PROCEDURE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 LINE MAINTENANCE PROCEDURE Iss02/Rev00

LINE MAINTENANCE MANUAL 16 Oct 2017

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 1
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
TABLE OF CONTENTS
LINE MAINTENANCE MANUAL 25 Aug 2023

2.1 DOCUMENTS CARRIED ON BOARD VIETJET AIR AIRCRAFT 9

2.1.1 Purpose 9
2.1.2 Scope and Responsibility 9
2.1.3 Procedure 9
2.2 GENERAL LINE MAINTENANCE PROCEDURE 11
2.2.1 Purpose 11
2.2.2 Scope 11
2.2.3 Responsibility 11
2.2.4 Definition 11
2.2.4.1 Line Maintenance 11
2.2.4.2 Preflight/Transit check 12
2.2.4.3 Daily/ Stayover check 12
2.2.4.4 Weekly check 12
2.2.4.5 10-day check 12
2.2.4.6 Phase checks 12
2.2.4.7 2.2.4.7 “A” checks 12
2.2.5 Procedure 12
2.2.5.1 Safety precautions – General 12
2.2.5.2 General maintenance requirements 13
2.2.5.3 The entries in maintenance documentation 13
2.2.5.4 Aircraft Preflight/Transit check 14
2.2.5.5 Daily check (applicable to A320 family)/ Stayover check (applicable to A330
family) 15
2.2.5.6 Weekly check 17
2.2.5.7 Certification of Phase Checks 17
2.2.5.8 Defect rectification 18
2.2.5.9 Refueling 18
2.2.5.10 De/Anti-icing 18
2.2.5.11 Incident/Accident report 18
2.3 AIRCRAFT TECHNICAL LOG 19
2.3.1 Purpose 19
2.3.2 Scope 19
2.3.3 Responsibility 19

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 2
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
TABLE OF CONTENTS
LINE MAINTENANCE MANUAL 25 Aug 2023

2.3.4 Reference 19
2.3.5 Procedure 19
2.3.5.1 General 19
2.3.5.2 Responsibilities 19
2.3.5.3 Technical Logs carried on aircraft 20
2.3.5.4 Color of Technical Log pages 20
2.3.5.5 Removal/Distribution of Technical Log 20
2.3.5.6 Replace Technical Log book by certifying staff 21
2.3.5.7 General requirements for Technical Log entry 21
2.3.5.8 Instruction for use 22
2.4 CABIN CONDITION LOG 33
2.4.1 Purpose 33
2.4.2 Scope and responsibility 33
2.4.3 Procedure 33
2.4.3.1 Cabin Condition Log Record Sheet 33
2.4.3.2 Recording of Defects 33
2.4.3.3 Action taken 33
2.5 ACCEPTABLE DEFERRED DEFECT LOG 35
2.5.1 Purpose 35
2.5.2 Scope 35
2.5.3 Responsibility 35
2.5.4 Reference 35
2.5.5 Procedure 35
2.5.5.1 General 35
2.5.5.2 Airworthiness Acceptable Deferred Defect Log (form QDF101-B) 35
2.5.5.3 Non-Airworthiness Deferred Defect log (form QDF101-C) 38
2.6 USE AND COMPLETION OF LINE MAINTENANCE DOCUMENTATIONS 41
2.6.1 Purpose 41
2.6.2 Scope 41
2.6.3 Responsibility 41
2.6.4 Reference 41
2.6.5 Procedure 41
2.6.5.1 General 41

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 3
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
TABLE OF CONTENTS
LINE MAINTENANCE MANUAL 25 Aug 2023

2.6.5.2 Responsibility 43
2.6.5.3 Completion Of The Line Maintenance Documents Before Departure 43
2.7 DEFECT CONTROL PROCEDURE 45
2.7.1 Purpose 45
2.7.2 Scope 45
2.7.3 Responsibility 45
2.7.4 References 45
2.7.5 Procedure 45
2.7.5.1 General 45
2.7.5.2 Deferral of Airworthiness Defect 46
2.7.5.3 Required Maintenance Action (M)/ Operational Procedure (O) before Flight 47
2.7.5.4 Rectification of Airworthiness Deferred Defect 48
2.7.5.5 Concession Request 48
2.7.5.6 Repeated Intermittent Fault 49
2.7.5.7 Repetitive Defect Monitoring 49
2.7.5.8 Control of Required Repetitive Inspection of Deferred Defect 50
2.7.5.9 Deferral of Non-Airworthiness Defect 52
2.7.5.10 Non-Airworthiness Deferred Defect Rectification 52
2.8 REPORTING SYSTEM 54
2.8.1 Purpose 54
2.8.2 Scope 54
2.8.3 Responsibility 54
2.8.4 Reference 54
2.8.5 Procedure 54
2.9 AIRCRAFT DENT AND BUCKLE CHART 61
2.9.1 Purpose 61
2.9.2 Scope and responsibility 61
2.9.3 Procedure 61
2.10 DOCUMENTS ALLOCATED TO LINE STATIONS 63
2.10.1 Purpose 63
2.10.2 Scope and Responsibility 63
2.10.3 Procedure 63
2.11 USE OF COMPONENT MAINTENANCE MANUAL 65

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 4
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
TABLE OF CONTENTS
LINE MAINTENANCE MANUAL 25 Aug 2023

2.11.1 Purpose 65
2.11.2 Scope 65
2.11.3 Responsibility 65
2.11.4 Procedure 65
2.12 AIRCRAFT WORK ORDER/ WORK PACK ISSUANCE AND ACCOMPLISHMENT 67
2.12.1 Purpose 67
2.12.2 Scope 67
2.12.3 Responsibility 67
2.12.4 Procedure 67
2.12.4.1 General 67
2.12.4.2 WO, WP Issuance 67
2.12.4.3 WO/ WP Accomplishment and Control 68
2.13 CERTIFYING STAFF – MONITORING AND CONTROL 69
2.13.1 Purpose 69
2.13.2 Scope 69
2.13.3 Responsibility 69
2.13.4 Reference 69
2.13.5 Procedure 69
2.14 ONE-OFF AUTHORIZATION 71
2.14.1 Purpose 71
2.14.2 Scope 71
2.14.3 Responsibilities 71
2.14.4 Reference 71
2.14.5 Procedure 71
2.15 CONTROL OF THE USE OF BLANKING AND LOCKING DEVICES 73
2.15.1 Purpose 73
2.15.2 Scope and Responsibility 73
2.15.3 Procedure 73
2.16 INSTALLATION OF AIRCRAFT WHEEL-CHOCKS PROCEDURE 75
2.16.1 Purpose 75
2.16.2 Scope 75
2.16.3 Responsibility 75
2.16.4 Procedure 75

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 5
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
TABLE OF CONTENTS
LINE MAINTENANCE MANUAL 25 Aug 2023

2.16.4.1 General 75
2.16.4.2 Wheel chock installation and removal procedure 75
2.17 FUELING PROCEDURE 79
2.17.1 Purpose 79
2.17.2 Scope 79
2.17.3 Responsibility 79
2.17.4 Procedure 79
2.18 FUEL SPILLAGE 81
2.18.1 Purpose 81
2.18.2 Scope and Responsibility 81
2.18.3 Procedure 81
2.19 AIRCRAFT TOWING 85
2.19.1 Purpose 85
2.19.2 Scope 85
2.19.3 Responsibility 85
2.19.4 Procedure 85
2.20 AIRCRAFT ARRIVAL AND DEPARTURE 89
2.20.1 Purpose 89
2.20.2 Scope 89
2.20.3 Responsibility 89
2.20.4 Procedure 89
2.20.4.1 Aircraft Arrival 89
2.20.4.2 Aircraft Departure 89
2.20.4.3 Conversation Between Maintenance Staff And Fight Crew 91
2.21 DE/ANTI-ICING PROCEDURE 99
2.21.1 Purpose 99
2.21.2 Scope 99
2.21.3 Responsibility 99
2.21.4 References 99
2.21.5 Definition and Abbreviation 99
2.21.6 Procedure 99
2.22 LRU ROBBERY (CANNIBALIZATION)/SWAPPING ON VJC AIRCRAFT 101
2.22.1 Purpose 101

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 6
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
TABLE OF CONTENTS
LINE MAINTENANCE MANUAL 25 Aug 2023

2.22.2 Scope 101

2.22.3 Responsibility 101
2.22.4 Reference 101
2.22.5 Procedure 101
2.22.5.1 General 101
2.22.5.2 Source 101
2.22.5.3 Cannibalization/ Robbery 102
2.22.5.4 Swapping 103
2.22.5.5 Rob Part from Next Higher Assembly in Store 104
2.23 RE-CERTIFYING A COMPONENT/ PART REMOVED FROM AIRCRAFT 105
2.23.1 Purpose 105
2.23.2 Scope 105
2.23.3 Responsibility 105
2.23.4 Reference 105
2.23.5 Procedure 105
2.24 HANDLING AIRCRAFT PARTS AND MATERIAL 107
2.24.1 Purpose 107
2.24.2 Scope 107
2.24.3 Reference 107
2.24.4 Responsibility 107
2.24.5 Procedure 107
2.24.5.1 Spare request and Logistic 107
2.24.5.2 Part receiving 107
2.24.5.3 Removal/ Installation of the Parts 108
2.24.5.4 Returning of part 109
2.25 RVSM, PBN AND CAT II MAINTENANCE PROCEDURE 111
2.25.1 Purpose 111
2.25.2 Scope 111
2.25.3 Responsibility 111
2.25.4 Reference 111
2.25.5 Definition and Abbreviation 111
2.25.6 Procedure 112
2.25.6.1 Required Equipment 112

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 7
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
TABLE OF CONTENTS
LINE MAINTENANCE MANUAL 25 Aug 2023

2.25.6.2 Pre-Flight Action 112

2.25.6.3 MEL Application For RVSM, PBN And CAT II 112
2.25.6.4 Other Maintenance Application for CAT II 113
2.26 CRITICAL TASK CERTIFICATION 117
2.26.1 Purpose 117
2.26.2 Scope 117
2.26.3 Responsibility 117
2.26.4 Procedure 117
2.26.4.1 Definition 117
2.26.4.2 Control of Critical tasks 117
2.27 EDTO MAINTENANCE PROCEDURE 119
2.27.1 Purpose 119
2.27.2 Scope 119
2.27.3 Responsibility 119
2.27.4 Reference 119
2.27.5 Definition and abbreviation 119
2.27.6 Procedure 119
2.28 RESERVED 121
2.29 ENGINE GROUND RUN 123
2.29.1 Purpose 123
2.29.2 Scope 123
2.29.3 Procedure 123
2.30 GROUND SUPPORT EQUIPMENT (GSE) MAINTENANCE 125
2.30.1 Purpose 125
2.30.2 Schedule Maintenance 125

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 8
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
TABLE OF CONTENTS
LINE MAINTENANCE MANUAL 25 Aug 2023

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 9
LINE MAINTENANCE PROCEDURE
DOCUMENTS CARRIED ON BOARD VIETJET Iss02/Rev09
AIR AIRCRAFT 25 Aug 2023
LINE MAINTENANCE MANUAL

2.1 DOCUMENTS CARRIED ON BOARD VIETJET AIR AIRCRAFT

2.1.1 Purpose
To comply with CAAV requirements and Company policies this procedure lists the paper
documents to be carried on board each VietJet Air aircraft.
2.1.2 Scope and Responsibility
Certifying staff releasing aircraft to service must ensure that all documents required as
per this procedure are on board the aircraft prior to departure.
Flight Operation Division and Engineering Division are responsible to keep all documents
onboard up-to-date.
2.1.3 Procedure
a) Aircraft documents
1) Aircraft Technical Log Folder,
2) Cabin Log,
3) Essential Folder.
b) Aircraft Technical Log Folder
Following are the contents of the Technical log folder
1) Technical Log book
2) Notice to Crew
3) MEL/ Airworthiness related Acceptable Deferred Defects log
4) Non Airworthiness related Acceptable Deferred Defects log
5) Repetitive Inspection Requirement Control Sheet (RIRCS)
6) Pre-Flight/Transit Check
7) Terminal/Daily Check
8) Weekly Check
9) Concession Request if any
10) Inoperative Placard
11) Dent and Buckle chart
12) Vibration sheet
13) Autoland Monitoring form
14) List of Oil and Fluid Used on Aircraft
15) Variation Request if any
16) Scheduled Maintenance Check Monitoring
17) APU In-Flight Start Form
18) APU Oil Uplift Record Sheet

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 10
LINE MAINTENANCE PROCEDURE
DOCUMENTS CARRIED ON BOARD VIETJET Iss02/Rev09
AIR AIRCRAFT 25 Aug 2023
LINE MAINTENANCE MANUAL

c) Essential Folder
Following are the contents of the essential folder:
1) Air Operator Certificate (Certified True Copy)
2) Operation Specifications (Copy)
3) Certificate of Registration (Original)
4) Certificate of Airworthiness (Original)
5) Noise Certificate (Original)
6) Radio Licence Station (Original)
7) Certificate of Insurance and Certificate of Reinsurance (Copy)
8) Operation Safety Report form (OSR)
9) CAAV MOR form
10) EDTO Report Form
11) Technical Occurrence Report form (TOR)
12) Emergency Equipment List
13) LOPA
14) CMR (CMR is not required for the new aircraft within 03 months EIS).
d) Documents onboard update requisitions:
1) During aircraft in service, the documents shall be placed onboard by certifying
staff.
2) The onboard documents mentioned in above paragraph 2.1.3 a), b) and c) may
come from different departments (called requestors), such as Quality Assurance
Department (C of A, Radio license, CMR certificate, Certificate of insurance…) ,
Engineering Division (Dent & Buckle chart, EEL…), or Planning Department
(preflight/transit check, daily check, weekly check card…).
3) Whenever, there is a need to update documents onboard, the relevant requestors
will inform to MCC. MCC will receive these documents from requestors, then
MCC will issue Work order (WO) to put it into Overnight work pack for
implementation as applicable. Based on the issued WR or WO, the maintenance
staff will update/place the said documents/certificates onboard, sign off WR/WO
and record this information in the Technical log page. Afterwards, the
maintenance staff shall bring all removed documents or certificates back to MCC
office. Finally, MCC staff will return all removed documents/certificates to the
requestors if applicable

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 11
LINE MAINTENANCE PROCEDURE
Iss02/Rev06
GENERAL LINE MAINTENANCE PROCEDURE
LINE MAINTENANCE MANUAL 01 Jun 2022

2.2 GENERAL LINE MAINTENANCE PROCEDURE

2.2.1 Purpose
a) To establish policies and general procedures for the Line Maintenance Processes in
accordance with the appropriate CAAV Regulations and VietJet Air Requirements.
b) To ensure that an acceptable safety standards and practices for aircraft maintenance
at all stations to be maintained.
2.2.2 Scope
a) This Line Maintenance Procedure applies to Organisations and Personnel involved to
Line Maintenance Processes for VJC’s aircraft at all line stations located in and
outside of Vietnam territories.
b) This procedure contains only general instructions for a normal aircraft line
maintenance process. It does not contain all intructions necessary to solve all the
situations that might appeared at any outstation during daily operation.
c) In some parts of this manual, maintenance requirements are also applicable for base
maintenance activities e.g. Deferred defect log, Duplicate inspection.
d) For the detailed intructions to solve a situation please contact at following:

Department TEL Email

Engineering Division +842835471866 [email protected]

SQA Division +84915264242 [email protected]

MCC SGN +84979362783 [email protected]

2.2.3 Responsibility
a) Contracted Maintenance Organisations which have contracts and provide the
maintenance services for VJC’s aircraft must be responsible for the retainment,
updating, dissemination and application of this procedure.
b) The station Supervisor is responsible for ensurring the following:
1) Only designated (trained and qualified) staff carry out maintenance services for
VJC aircraft.
2) All procedures related are strictly applied by the designated staff.
3) All tooling/equipment used for maintenance works on VJC aircraft are controlled,
callibrated in accordance with manufacturers’ requirements.
4) Best standard practices are pertained.
2.2.4 Definition
2.2.4.1 Line Maintenance
Line maintenance: Line maintenance means any maintenance that is carried out before
flight to ensure that the aircraft is fit for the intended flight. It may include:
(i) Trouble shooting/ Fault isolation.
(ii) Defect rectification.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 12
LINE MAINTENANCE PROCEDURE
Iss02/Rev06
GENERAL LINE MAINTENANCE PROCEDURE
LINE MAINTENANCE MANUAL 01 Jun 2022

(iii) Aircraft component replacement with use of external test equipment, if required.
Aircraft component replacement may include components such as engines and
propellers.
(iv) Scheduled maintenance and/or checks including visual inspections that will detect
obvious unsatisfactory conditions/discrepancies but do not require extensive in-depth
inspection. It may also include internal structure, systems, and powerplant items which
are visible through quick opening access panels/doors.
(v) Minor repairs and modifications which do not require extensive disassembly and can
be accomplished by simple means.
(vi) For temporary or occasional cases (Airworthiness Directive (AD), Service Bulletin
(SB)), the Quality Manager may accept base maintenance tasks to be performed by
a line maintenance organization provided all requirements are fulfilled as defined by
the regulation.
2.2.4.2 Preflight/Transit check
Being applicable to A320 Family and A330 Family, the Preflight/Transit check is
performed at each transit or before each flight, but not earlier than two (2) hours before
the flight. This check includes also the correction of troubles reported in the Aircraft
Technical Log if the airworthiness of the aircraft is affected.
2.2.4.3 Daily/ Stayover check
a) Being applicable to A320 Family: the Daily check shall be performed in principle every
day when aircraft night stop in VJC’s maintenance station. In any case, interval must
not exceed 48 elapsed hours.
b) Being applicable to A330 Family: the Stayover check shall be performed in principle
every three calendar days when aircraft night stop in VJC’s maintenance station. In
any case, interval must not exceed 72 elapsed hours.
2.2.4.4 Weekly check
Being applicable to A320 Family: The Weekly check is carried out within every 08 days.
2.2.4.5 10-day check
Being applicable to A330 Family: the 10-day check is carried out within 10 days.
2.2.4.6 Phase checks
Being applicable to A320 Family: Phase checks are group of scheduled tasks as required
by the AMP with intervals between 750 FH or 750 FC or 4 MO and less than 7500 FH or
5000 FC or 24 MO.
2.2.4.7 2.2.4.7 “A” checks
Being applicable to A330 Family: “A” checks are group of scheduled tasks as required by
AMP with interval equal to, or multiple of or higher than 1000 FH and less than 12,000 FH
or 24 MO.
2.2.5 Procedure
2.2.5.1 Safety precautions – General
During Line maintenance, the following safety precautions must be observed:
a) All safety precautions and precautions relating to the parking of aircraft are to be
observed.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 13
LINE MAINTENANCE PROCEDURE
Iss02/Rev06
GENERAL LINE MAINTENANCE PROCEDURE
LINE MAINTENANCE MANUAL 01 Jun 2022

b) Designated roadways are to be utilized at all times when moving to and from aircraft.
c) Any vehicle which moves in the vicinity of the aircraft is to do so in accordance with
the conditions specified in the Maintenance/Handling Manuals.
d) Any unsafe condition observed is to be reported to the Supervisor immediately and
the soonest action is to be taken to preserve the safety of personnel/aircraft.
e) Priority is always to be given to emergency service personnel and vehicles.
2.2.5.2 General maintenance requirements
a) All maintenance tasks shall be performed and completed in accordance with:
1) Approved data (current revision),
2) Authorised methods, and
3) Approved tool/equipment and materials.
b) An applicable maintenance task in the Task Card (TC), Work Order (WO),
Engineering Order (EO) etc. must be performed by an appropriately trained and
qualified maintenance personnel. Each maintenance task must thereafter be certified
by an appropriately certifying staff. The aircraft technical log must be certified as final
release to service, all reference maintenance data shall be annotated in technical log.
c) All additional tasks generated by routine or rectification work e.g. duplicate
inspections, functional checks, leak checks etc. shall be recorded and certified as
applicable. Staff initiating such requirements, are responsible for ensuring that these
additional tasks are adequate to restore the aircraft to an airworthy condition.
d) The type, P/N, S/N and expire date of the calibrated tooling/equipment used to
perform the task; P/N, Good Receive Number (GRN) of standard part, consumable
and expendable material must be recorded in the appropriate portion of Technical
Log/TC/NRC/WO where applicable by the certifying staff who has performed the task
for traceability purpose.
e) The information of component ON/OFF (e.g. P/N, S/N, GRN) shall be recorded in the
appropriate portion of Technical Log/NRC/ER/WO where applicable by the certifying
staff who has performed the task for traceability purpose.
NOTE: For phase checks and above, a summary record of component changes shall
also be recorded and kept in work package.
f) All measuring value must be recorded into relevant TLP, TC, NRC, ER, WO where
applicable.
2.2.5.3 The entries in maintenance documentation
The entries in maintenance documentation shall satisfy the following general
requirements:
a) All the maintenance records shall be recorded in English by ink or indelible pen, using
capital letters and using only familiar abbreviations or acronyms.
b) All maintenance record entries shall include a description of work perform, reference
to the approved data (e.g. AMM, TSM, SRM) used including its revision status and
date. The reference shall be detailed enough to identify what part of the applicable
manual was used;
c) When a step of work is completed on a task card or maintenance document, the
authorized personnel shall sign on appropriate block in the maintenance document;

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 14
LINE MAINTENANCE PROCEDURE
Iss02/Rev06
GENERAL LINE MAINTENANCE PROCEDURE
LINE MAINTENANCE MANUAL 01 Jun 2022

d) Leaving blocks blank of maintenance documents is not allowed. In cases where the
particular maintenance step is not applicable or not carried out due
conditional in nature then such steps shall be commented as “N/A”;
e) The necessary information such as specified test result shall be recorded in
appropriate block of maintenance documentation;
f) Where Maintenance instructions requiring a specific dimension or test figure
be within a specific tolerance, the dimensions or test figures shall be recorded
unless the instructions permit the use of Go/No Go gauges. For structural
damage or leak, the dimension or leak rate shall be also recorded. It is
insufficient to state that the dimension or the test figure is within tolerance;
g) The date the work was completed. The date shall be recorded as DD-MM-YYYY, for
example 20-10-2010;
h) The signature or stamp constitutes the approval for return to service for the work
performed;
i) Erroneous entries shall be corrected by drawing a single line over the incorrect entry
and writing the correct information adjacent to it. The wrong entries may be corrected
by originator or a responsible person (team leader, foreman, section manager etc.)
who are certifying staff. He/she shall affix his/her initial, authorization number and date
on the documents where the correction was made. Erasing, using correction fluid or
overwriting is not allowed.
2.2.5.4 Aircraft Preflight/Transit check
Preflight/Transit check of aircraft is limited to PIC and certifying staff who has achieved a
required level of practical experience and training relating to the specific tasks.
First flight of the day (also called as Pre-flight) will be performed by the approved
maintenance organization. Other subsequent pre-flight (also called as Transit)
inspections of the day will be performed by PIC who is authorized to carry out preflight
inspection. The certifying staff may perform transit check when required.
The requirements of the specified Preflight/Transit check card (checklist) corresponding
to type of aircraft are to be followed when carrying out inspection.
NOTE: Check tire pressure before first departure of the day and record the measurement
value of each tire in Aircraft Technical Log. Part number, Serial number and
expire date of pressure gauge will be recorded in TLP as well.
Certification for the Preflight/Transit Check shall be recorded by the certifying staff or PIC
in the Technical Log.
In addition to the general safety precautions, the following requirements must be met:
a) The VJC certifying staff may use electronic Preflight/Transit checklist during
performing of maintenance.. Refer SOP Line Maintenance 3.40 for more details.
b) Movement towards an aircraft is only to be made once the aircraft has come to a
complete stop. The chocks are then to be installed in front of and behind the nose
wheels prior to the headset being connected. Parking brake still set on. After engines
shut down the chocks to be installed in front of and behind the outboard set of one
MLG (LH MLG is recommended). Parking brake set off when nose wheels and at least
one set of wheels on MLG have been chocked up. In abnormal circumstances,
additional chocks may be required to be installed in front of and behind other main
landing gear wheels. Refer LMM 2.16 for more details.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 15
LINE MAINTENANCE PROCEDURE
Iss02/Rev06
GENERAL LINE MAINTENANCE PROCEDURE
LINE MAINTENANCE MANUAL 01 Jun 2022

c) To help to cool the brakes and reduce the chance of thermal pressure release from
the tires, brakes should not be applied longer than necessary. During transit parking
brake is required only when wheel chocks are considered not sufficient. Use of brake
cooling fans, if available, is recommended.
d) No control system is to be operated during aircraft transits without an observer first
being placed in an appropriate position to ensure that safe operation is maintained.
e) A final walk around check of the aircraft is to be carried out once all doors are closed
to ensure the aircraft is fit for flight. Particular attention must be paid to doors and
panels normally opened during transit and especially the re-fuel cap.
f) At aircraft departure, when the flight crew have stated their intention to depart, the
head set man shall:
1) Make sure that the areas surrounding the aircraft are clear for taxiing
2) Advise the flight crew to obey marshalling signals from the applicable side of the
aircraft.
3) Disconnect the head set from the aircraft and secure the panel.
4) Remove any remaining safety pins.
5) Remove the nose wheel chocks and walk to the marshalling position.
6) Show the cockpit crew the remove chocks and safety pins and marshal the aircraft
to the taxiing way.
g) If the flight crew indicate that the aircraft should return for any reason, then the
maintenance staff is to confirm brake application with the flight crew prior to advancing
towards the aircraft, apply the conditions stated in term f) above.
2.2.5.5 Daily check (applicable to A320 family)/ Stayover check (applicable to A330 family)
a) Daily/ Stayover check shall be performed by certifying staff in accordance with the
current Daily/ Stayover check card (checklist) as approved in the Aircraft Maintenance
Programe. The checklist might be revised between the 2 revisions of AMP
b) Daily check shall be performed in principle every day when aircraft night stop in VJC’s
maintenance stations. In any case, the interval must not exceed 48 hours elapsed
time respectively.
c) Stayover check shall be performed in principle every 03 days (including operator
requirements and AMP tasks).
d) Certifying staff shall review ECAM messages, MAINT status; Post Flight Report (PFR)
for the presence of defects (cockpit effect); and Previous Legs Report within 10
previous legs during performing the Daily Check/ Stayover Check:
1) If there is an ECAM or MAINT status message, the defect must be troubleshooted,
rectified or deferred as per approved document.
2) If there is a failure message recorded in the PFR and/or Previous Legs Report, the
certifying staff must verify whether it has a cockpit effect (ECAM or MAINT status
message, indication of a FAULT or INOP light on the control panel, a PIREP entry
in the technical logbook) of the system which is related to that failure message:
i. If there is a cockpit effect, the defect must be troubleshooted and rectified or
deferred as per approved document.
ii. If there is no cockpit effect, the certifying staff shall review the occurrence of the
message in the last 10 flights.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 16
LINE MAINTENANCE PROCEDURE
Iss02/Rev06
GENERAL LINE MAINTENANCE PROCEDURE
LINE MAINTENANCE MANUAL 01 Jun 2022

• The failure message occurred during phase 2, 9 and 10 can be considered as

spurious because of power transfer and can be ignored.
• If the occurrence of the message is not more than 03 times within 10 previous
flights, the failure message can be considered as spurious or could be
generated during power transfer.
• If the occurrence of the message is more than 03 times within 10 previous
flights, even though the test is still OK, the certifying staff must perform the
fault isolation procedure and raise an ADD for that defect if it cannot be
rectified before the aircraft dispatched. The aircraft may be dispatched
providing recording in the technical logbook and monitoring of the subject
fault.
e) All general safety precautions must be observed.
f) All defects found during Daily check shall be recorded in Technical log for further
action taken before flight.
g) If part replacement had been made, all data (P/N, S/N, GRN or batch number) have
been entered correctly into the appropriate fields.
NOTE: when aircraft is in out station, all accompanied release documentation of the
replacement part is attached (using stapler for example) to the corresponding
Technical Log page or inserted securely in the Technical Log cover folder (if
too big to be stapled into the Technical Log page).
h) All ADD have been reviewed and have had sufficient time limit for the intended flight
(taking into account any possible en-route weather conditions) to the next destination.
If any ADD requires a maintenance action to be done before the flight, the entry in the
Technical Log for that maintenance action had been made and certified accordingly.
i) All fuel and oil uplifts have been properly recorded. Fluid (oil, hydraulic) uplift into
aircraft need have proper entry and certification in Technical log.
j) Concessions (if any) have not expired and have had sufficient time limit for the
intended flight (taking into account any possible en-route weather conditions) to the
next destination.
k) The Notice to Crews (NTC) if any has been reviewed to ensure all notices be aware.
l) All items on the appropriate check cards have been carried out and verified.
m) Due date of scheduled maintenance checks (e.g. weekly, phase checks, C check) that
indicated in Scheduled Maintenance Check Monitoring sheet are still valid and
sufficient for intended flight.
NOTE: if there is any doubt when checking next due of weekly check and phase checks,
certifying staff shall contact MCC for further verification before signing off daily
check.
n) Certifying staff carrying out daily check shall check the Cabin Condition Log to ensure
that all defects, which have not been transferred, are non-airworthiness related, and
have been acted (fix or deferment) accordingly as required. Defects that have
airworthiness implications and have been transferred into Aircraft Technical Log shall
be annotated as such in the Cabin Condition Log and initialled in the “ACTION
TAKEN” block.
o) Certification of Daily check shall be made in Daily check card and aircraft technical
log by certifying staff.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 17
LINE MAINTENANCE PROCEDURE
Iss02/Rev06
GENERAL LINE MAINTENANCE PROCEDURE
LINE MAINTENANCE MANUAL 01 Jun 2022

p) Before leaving the aircraft, ensure that all lights are switched off and all aircraft power
switches are switched off. Ensure that all windows on flight deck are closed, the Pax
and cargo hold doors are closed.
2.2.5.6 Weekly check
a) Weekly Check shall be performed by appropriately rated certifying staff in accordance
with the Weekly Check sheet as approved in the Approved Aircraft Maintenance
Schedule. A certifying staff holding a certification authorization with CAT B1, B2 or A
(if authorized to perform weekly check) may perform all the tasks listed in the Weekly
check sheet.
b) Each Weekly check on the aircraft is planned to be accomplished weekly and remains
valid for 8 days elapsed time. Weekly Check shall be accomplished on a newly
delivered aircraft prior to introducing the aircraft for revenue service.
c) A maintenance accomplishment shall be recorded and certify in Weekly check sheet,
Work Order. Final release to service shall be certified in the Technical Log. In addition,
the APU hours and start cycles shall be annotated in the Technical Log when certifying
the Weekly Check.
d) Upon completion of weekly check, the certifying staff shall make correspondence
entries in Scheduled Maintenance Check Monitoring sheet form EPF168 to indicate
date performed, TLP and signature.
2.2.5.7 Certification of Phase Checks
a) Phase check package shall be performed by AMO which has appropriate capacity.
Maintenance accomplishment shall be recorded and certified in related Task card,
Non-routine card, Engineering Order, Work Order etc.
b) AMO performs maintenance shall produce a completed and signed maintenance
release that certifies all maintenance work performed has been completed
satisfactorily and in accordance with the approved data and procedures described in
the MOE of the AMO.
c) Work performed shall be released in aircraft technical log and maintenance
organization’s Certificate Release to Service form. Authorized person can give CRS
only in accordance of his/her authorization limitation. CRS shall include:
1) Basic details of the maintenance performed;
2) A reference of the approved AMP which itself may cross-reference to a
manufacturer's instruction in a maintenance manual;
3) Maintenance tasks that were not accomplished;
4) The date maintenance was completed, flight hours and flight cycles of the aircraft;
5) The identity of the approved maintenance organization (e.g. CAAV part 5
approval number);
6) The identity of the person(s) that sign the release (e.g. signature, stamp,
authorization number, rating).
NOTE: The authorized person signing the maintenance release shall use only unique
signature for the accomplished works.
d) The maintenance release shall contain the following statement: "Certifies that the
work specified except as otherwise specified was carried out in accordance with
current regulations and in respect to that work the aircraft/aircraft component is
considered ready for return to service."

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 18
LINE MAINTENANCE PROCEDURE
Iss02/Rev06
GENERAL LINE MAINTENANCE PROCEDURE
LINE MAINTENANCE MANUAL 01 Jun 2022

e) Any deferred maintenance task (e.g. exemption, variation) and new defects identified
during maintenance shall be proceeded in accordance with respective procedures of
this MME. This fact is entered in the aircraft CRS before issue of such certificate.
f) Upon completion of phase check, the certifying staff shall make correspondence
entries in Scheduled Maintenance Check Monitoring sheet form EPF168 to indicate
date performed, TLP and signature.
2.2.5.8 Defect rectification
a) Maintenance release is required before flight at the completion of any defect
rectification.
b) All defect rectification during line maintenance shall be recorded in Technical log.
Entries shall include a description of work perform, reference to the approved data
(e.g. AMM, TSM, SRM) used including its revision status and date. The reference
shall be detailed enough to identify what part of the applicable manual was used.
NOTE: For structure repair, when damage is repaired as per the SRM, a copy of the
applicable pages from the current SRM shall be attached to the original SRO, SDR
etc., for future reference to the repair data and revision dates of the SRM pages
used.
2.2.5.9 Refueling
Not in all the cases but re-fueling of aircraft may be necessary during transit service or
before a flight. The amount of fuel to be re-fueled is given by the captain of the flight.
Maintenance staff has a responsibility to coordinate closely with the fueling company
during the fueling process.
For the refueling process referred to the Refueling Procedure 2.17 for details.
2.2.5.10 De/Anti-icing
De/anti-icing is normally carried out by the Contracted ground service Company/Part 5 –
AMO before take-off.
Refer LMM 2.21 and De-icing/Anti-Icing Program Manual for more details.
2.2.5.11 Incident/Accident report
If Incident/Accident occurred, keep informed as soon as possible to VJC MCC and follow
their instruction. Refer to LMM 2.8 for more details.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 19
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
AIRCRAFT TECHNICAL LOG
LINE MAINTENANCE MANUAL 25 Aug 2023

2.3 AIRCRAFT TECHNICAL LOG

2.3.1 Purpose
To establish the requirements for the use and completion of the aircraft Technical Log.
2.3.2 Scope
This procedure applies to the maintenance certification of VJC aircraft Technical Log at
the Line and base maintenance.
2.3.3 Responsibility
The VJC AMO and contracted AMO is responsible for compliance with the requirements
in this procedure.
2.3.4 Reference
MME 2.1
2.3.5 Procedure
2.3.5.1 General
a) The aircraft technical log is a system for recording defects and malfunctions during
the aircraft operation and for recording details of all maintenance carried out on an
aircraft between scheduled base maintenance visits. In addition, it is used for
recording flight safety and maintenance information the operating crew need to know.
b) Next scheduled maintenance including out of phase, component changes shall be
controlled by Engineering Department using the AMOS software.
2.3.5.2 Responsibilities
The PIC is responsible to ensure that all defects noted are correctly recorded in the
Aircraft Technical Log providing as much detail as possible to assist in defect
rectification.
NOTE: PIC can do reset of computer if FCOM/ QRH’s computer reset allow to perform
on ground reset.
Certifying staff is responsible for action maintenance discrepancies reported in the
Technical Log and determining the need to defer a discrepancy and for recording the
deferral in the appropriate forms.
All contracted AMO shall maintain a list of staff authorized to complete the technical log
and provide instructions that ensure certification is completed including the signature,
approval number and stamp of the person performing the certification (if stamp is not
available it is permissible to write the approval number).
In case of irregularities or defect arisen during operation, the MW is as focal point of
contact to coordinate operations and maintenance. PIC, OMC will contact MW first for
support, help and advice. Upon receive details information and aircraft status, MW will
then contact MCC or contracted AMO to get support for recovery of the aircraft.
The MCC is responsible for monitoring and tracking deferrals and scheduling timely
corrective action. For defects, occurring at stations (non-availability of certifying staff)
MCC is also responsible for the coordination of the recovery of the aircraft.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 20
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
AIRCRAFT TECHNICAL LOG
LINE MAINTENANCE MANUAL 25 Aug 2023

2.3.5.3 Technical Logs carried on aircraft

The Technical Logs carried on each VJC aircraft included
a) The Technical log in current used;
b) One spare Technical log.
2.3.5.4 Color of Technical Log pages
Technical log is printed in quadruplicate and having a unique identification number. The
pages are color coded as follows:
WHITE - Book Copy;
BLUE - Technical Records Copy;
PINK - Data Entry Copy (for the maintenance stations which have the data entry staffs);
YELLOW - Station Copy
2.3.5.5 Removal/Distribution of Technical Log
The tech log pages shall be removed as the table matrix following:

TL Page WHITE BLUE PINK YELLOW Note

(Book copy) (Tech (Data entry (Station
record copy) copy)
Station
copy)

Prior to flight
Retained Retained Retained (kept in minimum
All Stations Removed
in TLB in TLB in TLB 48 hours from
aircraft departure)

Prior to flight
In VJC
Maintenance including all Blue,
Stations Retained Pink pages of
Removed Removed Removed
in TLB previous flights if
(AMOS Data
any. See the
Entry available)
Note (1).

In VJC Daily check

Maintenance Removed Removed Removed Removed
stations See the Note (2).

Note (1): All of BLUE, PINK and YELLOW copies (including previous flights) shall be
removed at the stations where the data entry staffs are available. For
example: SGN, DAD, HAN.
BLUE copies forward to MCC (in SGN) to send to Tech Record section.
Note (2): After daily check is completed, if remaining blank Tech Log pages are less
than 10 pages, whole Tech log pages from last flight backward (not included
last flight pages) shall be removed from aircraft. New TL book shall be placed
in Tech Log folder.
MCC sent the Tech log book to Tech Record section.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 21
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
AIRCRAFT TECHNICAL LOG
LINE MAINTENANCE MANUAL 25 Aug 2023

2.3.5.6 Replace Technical Log book by certifying staff

a) After daily check is completed, if remaining blank Tech Log pages are less than 10
pages, whole Tech log pages from last flight backward (not included last flight pages)
shall be removed from aircraft. New TL book shall be placed in Tech Log folder
b) Replacement only made by VJC certifying staff at its approved maintenance locations.
c) The following entries will be made in tech log:

DEFECT ACTION TAKEN

TECH LOG CHANGE PERFORMED. THE LAST
TECHLOG CHANGE DUE PAGE OF OLD TECH LOG IS XXXXX, THE FIRST
PAGE OF NEW TECH LOG IS YYYYY.
NOTE: XXXXX: the serial number of last page of old tech log, but not the page at the
time make an entry into.
YYYYY: the serial number of first page of new tech log book.
For example, tech log change is performed and recorded at page 0023443.
However, the last page of in used tech log book is 0023450. The first page of
new tech log book is 0033151. XXXXX is 0023450 and YYYYY is 0033151.
2.3.5.7 General requirements for Technical Log entry
a) All entries shall be in English.
b) All entries shall be in BLOCK LETTER.
c) All entries shall be made on the first copy (WHITE).
d) The Technical log shall be accurately completed and must be legible. All entries shall
be in black or blue ballpoint pen to ensure entries cannot be erased or deleted.
e) When more than one page of Technical Log recorded for a flight, before transfer the
aircraft to flight crew, Technical staff must sign in block 15 or 16 of the last tech log
page (depending on maintenance type has been done for that flight); Flight Crew
required to sign the box 17 "Captain accepted the aircraft…” of the last technical log
pages of that flight. Other information not required to transfer to the last page of this
flight.
f) Erasures or alteration of entries in technical log are not permitted. If wrong entry
occurred, cross out the error with single line and sign with initial.
Refer LMM 2.2.5.3.h for details of correction the wrong entries.
g) To cancel a whole block: 01 cross (from 7h00 to 13h00) of that block to express that
is wrong information (Note: Not allow to cancel the block entry by others).
1) For Certifying staff: Please signed and fully completed the information into CRS
columns of block “10C” to confirm about cancel.
2) For Flight Crew: Please check the CREW box and sign in the "Captain" block
“10B” to confirm about cancel.
h) When the information of total flight hours, flight cycles at the "FLIGHT LOG" section
is wrong and need correction request has been raise by Technical statistic section,
The Certifying staff will open a new Techlog page and the minimum information
needed to transfer to the new page is: the fuel remaining, total block time, total flight
time, total LDGs. Also in block 10 must complete and sign as required.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 22
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
AIRCRAFT TECHNICAL LOG
LINE MAINTENANCE MANUAL 25 Aug 2023

i) Missing Aircraft Technical Logbook:

In case of Aircraft Technical logbook found missing, certifying staff must inform MCC
or MW (for contracted AMO) immediately. Aircraft then only allowed to fly when its
airworthiness status verified and confirmed from secondary sources such as AMOS
and technical records to assure ADDs are not due, all maintenance
procedure/operational procedure performed before flight were comprehensive as
appropriate
All relevant information of next intended flight must be recorded in new Technical
logbook as procedure.
2.3.5.8 Instruction for use

Block Responsibilities
Title/Content Instruction/Explanation
No. Crew Tech Both Note
Box printed the operators name,
logo, form number, page number of
1 HEADER N/A N/A N/A
the Technical log and control
information.

Write down the IATA 3 letter-code

2 FROM X 1
for departure airport.

Write down the IATA 3 letter-code

3 TO X 1
for landing airport.

4 FLT. NO Write down the VJC flight number. X

Write down the captain's name who
5 CAPT X
performs their duty on that flight
Write down respective aircraft type
6 A/C TYPE X
e.g. A320 or A321 or A330
Write down the Aircraft registration
7 A/C REG X 1
number.

8 DATE Flight date: DD - MM - YY. X 1

Note down all information about the

DELAY flight delay (departure time delays X
more than 15 minutes)
9 Write down the technical delay
DELAY CODE X
code.

REASON Short description of delay reasons X

Delay time: write the time delayed

behind the schedule
DELAY TIME: X
DELAY TIME = CHOCK OFF –
SCHEDULE (> 15’)

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 23
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
AIRCRAFT TECHNICAL LOG
LINE MAINTENANCE MANUAL 25 Aug 2023

Block Responsibilities
Title/Content Instruction/Explanation
No. Crew Tech Both Note
APPROACH If A/C is Non-CAT II operation due
9A CATEGORY to technical defects, check on CAT X
STATUS I box
Aim to reflect whatever information
related to aircraft in technical site
which the Crew and Technical Staff
DEFECT
assume necessary. Crew is X
required to write NIL in case of
nothing to reflect.
Write down item number of the
defects. In case the space for
10A ITEM content of DEFECT is not enough, X
continue to write down in the part
bellow, but ITEM must be re-written

ATA CODE 4-digit ATA 100 defect code. X

To define who reflects the defect by

REPORTED making a cross letter (X) in relative
box. X 2
BY
CREW. ENG.
Captain (PIC) of the flight who signs
to be responsible for flight
10B CAPT SIGN:..... information (ex: delay, defect in X
flight, Tech log, number of landing
v.v.)
This Block use for recording all
Action taken to answer all demand
in DEFECT block. Every defect
entry must be answered in ACTION
ACTION TAKEN. Even when flight crew X
TAKEN writes “NIL” technical staff must
answer “NOTED, THANKS”, sign
10C and fill in relevant CRS column.
Item number - ITEM completed that
relevant to DEFECT item. In case
the space for content of ACTION
ITEM TAKEN is not enough, continue to
write down in the part bellow, but X
ITEM must be re-written and mark
(x) to CRS column below.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 24
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
AIRCRAFT TECHNICAL LOG
LINE MAINTENANCE MANUAL 25 Aug 2023

Block Responsibilities
Title/Content Instruction/Explanation
No. Crew Tech Both Note
Write down Deferred defect
number, Airworthiness related
A.D.D RAISED acceptable deferred defects and X
NO. NON-MEL airworthiness related
acceptable deferred defects.

A.D.D Write down Aircraft Deferred Defect

X
CLEARED NO. number that it has been rectified.

This box is used for Certifying staff

to signed and fill related information
X
C.R.S to confirm the works in item 10
“ACTION TAKEN”.

SIGN Signature of certifying staff. X

Write down CRS Authorization

AUTH NO X
number.

PLACE: Working Place. X

10C TIME/DATE Time and date in UTC: DD-MM-YY. X

COMPONENT Write down necessary information

CHANGE related to the component ON/OFF X
INFORMATION as describe in action taken block.

Item number relevant to “ACTION

ITEM NO. X
TAKEN”.
NOMENCLATU
11 Description of material/ part used X
RE
PART Part number of the installed and
X
NUMBER removed part.
QTY Quantity of material or part used X
The manufacturer serial number of
the serialized part removed from
S/N OFF the aircraft. X
N/A: if part does not have S/N.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 25
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
AIRCRAFT TECHNICAL LOG
LINE MAINTENANCE MANUAL 25 Aug 2023

Block Responsibilities
Title/Content Instruction/Explanation
No. Crew Tech Both Note
The manufacturer serial number of
the serialized part installed on the
S/N ON aircraft. X
N/A: if part/material does not have
S/N.
The GRN number of the material/
G.R.N ON X
part installed on the aircraft.
TIRE Write down tire pressure value of
X
PRESSURE respective tires.

Write down the quantity of the fuel

FUEL
tank on the aircraft using kg unit.
DISTRIBUTION
Leave blank column if there is no
(KGS)
aircraft fuel changes.

Write down the remaining fuel in the 4

left main, center, right main, other
tanks and the total of fuel tank after
REMAINING the flight. X
Data is taken from aircraft fuel
indicator.
Write down the remaining fuel in the
left main, center, right main, other
tanks and the total of fuel tank
B/F FUELING before uplifting prior to the flight. If X
no refueling, leave blank column.
12 Data is taken from aircraft fuel
indicator.
Write down the uplift fuel for left
main, center, right main, other
tanks and the total of tanks.
X
UPLIFT UPLIFT = SUM - B/F FUELLING
If no refueling, leave column
blank.
Write down the total fuel quantity of
the available B/F FUELLING in
each tank and the quantity of
uplifting fueling in the tanks.
SUM For the flight without fueling, FOB X
must be filled in this box before
departure.
Data is taken from aircraft fuel
indicator.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 26
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
AIRCRAFT TECHNICAL LOG
LINE MAINTENANCE MANUAL 25 Aug 2023

Block Responsibilities
Title/Content Instruction/Explanation
No. Crew Tech Both Note
Write down adjust fuel (uplift or
defueling) before departure
ADJUST ADJUST = | DEPART. – SUM | X
If no refueling, leave blank
column.
Total adjusted fuel quantity and
sum of fuel above. If no fuel
DEPART. adjustment, leave blank column. X
Data is taken from aircraft fuel
indicator.

Write down the total fueling on the

BOWSER indication of the fueling pumping
X
(UPLIFT) machine (or fueling pumping
equipment)

Write down the total fueling on the

FUEL IND indication of the aircraft fuel X
indicator.
Write down the difference between
total fueling on the browser and
DISCREPANCY aircraft fuel indicator. X
DISCREPANCY = |TOTAL UPLIFT
- BOWSER/(UPLIFT) |
DENSITY Fuel density when uplift X
Certifying staff shall write down the
OIL, HYDRAULIC data during
OIL/ IDG maintenance. X
/HYDRAULICS
No fill: write “NIL”. Not apply: write
N/A
Write down the quantity of uplift oil
for each engine and the total
OIL/ Uplift X
quantity of available oil in the
13 engine.
Write down the total quantity of
TOTAL X
available oil in the engine.

Write down the quantity of uplift oils

IDG UPLIFT X
each system.
HYDRAULICS
Write down the quantity of uplift
SYSTEMS/ X
fluid in each relevant system.
UPLIFT

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 27
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
AIRCRAFT TECHNICAL LOG
LINE MAINTENANCE MANUAL 25 Aug 2023

Block Responsibilities
Title/Content Instruction/Explanation
No. Crew Tech Both Note
This Block used for Certifying staff/
PIC to certify about quantity and
quality of fuel and fluid uplift to
aircraft on block 12 and/or 13.
“I hereby
13A NAME: name of Certifying staff/PIC X
Certify that... “
performed the fuel, oil uplift. AUTH
No: authorization number of
Certifying staff/PIC issued by AMO.
SIGN: Signature of. Staff’s/PIC

FLIGHT LOG Box is used for crew to record Flight

X
(UTC) Log in UTC.

CHOCK ON Time of chock on. X

CHOCK OFF Time of chock off. X

Write down the difference between
the chock on time and the chock off
BLOCK TIME time: X
BLOCK TIME = CHOCK (ON –
OFF)
Write down the total block time and
PREVIOUS
the total block from the Previous X
LOG
Log.
Write down the total block of block
Time and the total block in the
14 TOTAL BLOCK Previous Log. X
TIME TOTAL BLOCK TIME = PRE. LOG
+ BLOCK TIME.
Write down the actual time at the
LDG X
moment of touch – down.
Write down the actual time at the
TAKE-OFF X
moment of takeoff.
Write down the difference between
FLIGHT TIME on LDG and Take off time: FLIGHT X
TIME = LDG – TAKE OFF.
PREVIOUS Write down the “Total FH” from the
X
LOG Previous Tech Log.
Write down the total flight hours of
flight time and the total flight hours
TOTAL FH in the Previous Log. X
TOTAL FH = PRE. LOG + FLIGHT
TIME

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 28
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
AIRCRAFT TECHNICAL LOG
LINE MAINTENANCE MANUAL 25 Aug 2023

Block Responsibilities
Title/Content Instruction/Explanation
No. Crew Tech Both Note
Write down the data of number of
LANDINGS X
landings.
PREVIOUS Write down the “Total LDGs” from
X
LOG the Previous Tech Log.
Write down the number of full stop 5
FULL STOP
landings of the aircraft (LANDING - X
LDGS
TAXIING - FULL STOP)
Write down the number of Touch 6
TOUCH & GO and Go (TOUCH-DOWN - TAXING X
-TAKE-OFF)
Write down the number of landings.
TOTAL LDGS Total LDGs = Previous Log + Full X
stop LDGs +Touch & Go

AUTOLAND AUTO LAND: check √ if performed

X
CAT MANUAL LANDING: leave blank.
RECORD Time that irregular situations occur
X
EVENT TIME in flight or maintenance required.
14
Circle YES if pushback for current
PUSH BACK Tech Log has been used or circle X
THIS SECTOR NO if no pushback was used.
Make a circle in “YES” if ETOPS
flight conducted. Otherwise, make
a circle mark in “NO”.
Note: The ETOPS block is currently X
ETOPSEDTO being used to record whether or not
an EDTO flight has been
conducted, until the technical log is
updated with an EDTO block.
Writing down the information on
DAILY CHK
daily check completed. Make a X
COMPLETED
circle mark in relevant content.
DATE TIME
Date and Time in UTC completed. X
(UTC)
15
SIGN Signature of Certifying staff. X

Authorization number of Certifying

AUTH NO. X
staff issued by AMO.
PLACE Working place. X

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 29
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
AIRCRAFT TECHNICAL LOG
LINE MAINTENANCE MANUAL 25 Aug 2023

Block Responsibilities
Title/Content Instruction/Explanation
No. Crew Tech Both Note
PREFLIGHT / Write down the information on 7
TRANSIT / aircraft Preflight/Transit/ETOPS
ETOPS EDTO check. Write circle mark on X
CHK relevant content.
COMPLETED
DATE TIME Date and Time in UTC of
16 X
(UTC) completion.

SIGN Signature of Certifying staff/ PIC. X

Authorization number of Certifying

AUTH NO. X
staff issued by AMO/PIC.
PLACE Working place. X
SIGN
17 PIC signature with full name. X
FULL NAME
Tick box if the In the event that the content is too
next Tech Log long and the next page is needed,
18 page will be then this box must be ticked in X
used for the order to show that there is still
same sector information on the next page.
APU hrs:....... Write down the number of hours of
19 X
Apu cyc.:...... APU and APU cycles.
DE/ANTI - Write down all de/anti-icing work
X
ICING performed with:

TYPE OF FLUID Type of fluid and percentage of fluid

X
APPLIED:../...% used.
20
SIGN: PIC signature. X
Starting time to perform the work in
START:......UTC X
UTC.

FINISH......UTC Finish time of the work. X

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 30
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
AIRCRAFT TECHNICAL LOG
LINE MAINTENANCE MANUAL 25 Aug 2023

Block Responsibilities
Title/Content Instruction/Explanation
No. Crew Tech Both Note

NOTE 1: Certifying staff makes entry during maintenance if next tech log page used.
- FROM and TO will be same station during aircraft stop for maintenance.
NOTE 2: REPORTED BY: There are 02 boxes to mark defect. If crew found the defect, mark
the box “CREW”. If certifying staff found the defect, mark the box “ENG”.
NOTE 3: ACTION TAKEN: Certifying staff record as detailed as possible all defect
rectification actions carried out. Records of relevant references for trouble
shooting/defect rectification actions must be clearly written.
NOTE 4: REMAINING: Crew record in this box the remaining fuel in each tank and in total
after the flight. In case already uplift and fuel quantity is changed due to flight
cancelled or maintenance..., Technician have to record fuel remaining in
REMAINING box before new flight.
Data is taken from aircraft fuel indicator.
NOTE 5: Full stop Landing: the process of Landing - Taxiing - Full Stop;
NOTE 6: Touch and Go: the process of Touch down -Take off.
NOTE 7: PIC performs transit check. Certifying staff performs preflight check.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 31
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
AIRCRAFT TECHNICAL LOG
LINE MAINTENANCE MANUAL 25 Aug 2023

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 32
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
AIRCRAFT TECHNICAL LOG
LINE MAINTENANCE MANUAL 25 Aug 2023

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 33
LINE MAINTENANCE PROCEDURE
Iss02/Rev02
CABIN CONDITION LOG
LINE MAINTENANCE MANUAL 22 Feb 2019

2.4 CABIN CONDITION LOG

2.4.1 Purpose
This procedure details the method, by which aircraft cabin defects are recorded, rectified
and controlled using Cabin Condition Log.
2.4.2 Scope and responsibility
a) It is the responsibility of the Cabin Crew to record in accordance with this procedure
any aircraft cabin defects found or experienced during flight.
b) It is the responsibility of the Cabin Crew at the end of each flight to forward the Cabin
Condition Log to the PIC for his review and signature.
c) It is the responsibility of certifying staff to ensure that cabin defects are attended to at
each aircraft transit or night stop.
d) It is the responsibility of the certifying staff to ensure that cabin defects are either
cleared or deferred in an approved method.
e) It is the ultimate responsibility of the PIC accepting the aircraft for flight to ensure that
all outstanding and deferred defects are reviewed and that aircraft and cabin defects
are either cleared or deferred.
2.4.3 Procedure
2.4.3.1 Cabin Condition Log Record Sheet
a) The Cabin Condition Log is a collection of serialized sheets for the reporting and in
some case clearing of cabin defects. Each Cabin Log sheet consists of one (1)
original and one (1) copy
b) The original “white” will only be removed at SGN and be forwarded to Technical
Records
c) The yellow copy will remain in the log until stripped at SGN, leaving 10 off sheets for
information. Removed sheets shall be forwarded to Technical Records.
NOTE:
1) Line station staff must not remove sheets from the cabin condition log.
2) Cabin crew must not remove cabin log sheet.
2.4.3.2 Recording of Defects
a) The heading of each report sheet is to be completed giving the flight number and date.
b) Defect symptoms are to be entered in the “DEFECTS” block.
c) The entries are to be printed using block capitals with a ball point pen and using a
backing card under the last sheet of the current page.
d) Upon termination of each flight, or a series of flights, the Cabin Crew will enter
complete and accurate details of any cabin defect.
e) The Cabin Crew shall sign and forward the Cabin Condition Log to the PIC for his
signature and action.
2.4.3.3 Action taken
a) Non-Airworthiness defect

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 34
LINE MAINTENANCE PROCEDURE
Iss02/Rev02
CABIN CONDITION LOG
LINE MAINTENANCE MANUAL 22 Feb 2019

1) If defect can be fixed without part replacement e.g. reinstalled, adjustment,

reposition. Action taken can be recorded in Cabin condition log.
2) Defect must be transferred to Technical log book if part replacement is required
to rectify defect.
3) Defect can be deferred by transferring to Technical log book.
b) Airworthiness defect must be transferred to Aircraft technical log. The transfer can be
done by PIC or certifying staff.
c) When transferring a cabin log entry into the Aircraft Technical Log, the wording
“TRANSFERRED TO AIRCRAFT TECHNICAL LOG” will be entered in the “ACTION
TAKEN” column of the cabin log.
d) Technical log page number shall be recorded in “TRANSFER TO TLP NO.” box of
Cabin Condition Log. Other boxes will be required for completion.
e) In case of handling over the acceptable deferred defects, completion of the
MEL/Airworthiness ADD log or Non-Airworthiness ADD log is required.
f) The Deferred Cabin Defects record sheet will remain in the Cabin Condition Log after
clearance showing cleared and un-cleared defects. It will be removed and forwarded
to Technical Records when the record sheet is fully utilised with all deferred defects
closed.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 35
LINE MAINTENANCE PROCEDURE
Iss02/Rev04
ACCEPTABLE DEFERRED DEFECT LOG
LINE MAINTENANCE MANUAL 01 Jun 2021

2.5 ACCEPTABLE DEFERRED DEFECT LOG

2.5.1 Purpose
To establish the requirements for recording deferred defects and clearing deferred
defects after rectification work has been carried out on the VJC aircraft.
2.5.2 Scope
This procedure applies to a defect deferred on VJC aircraft in accordance with the
MEL, CDL, SRM, AMM or as a Non-Airworthiness Significant Item.
2.5.3 Responsibility
The VJC AMO and contracted AMO are responsible for compliance with the
requirements in this procedure.
2.5.4 Reference
MME 2.1
2.5.5 Procedure
2.5.5.1 General
a) The Acceptable Deferred Defect (ADD) Logs are summary sheets used by
certifying staff to record deferred defects, and rectification dates of the deferred
defects after rectification work has been carried out on the aircraft.
b) The ADD log acts as a reference guide for flight crew and certifying staff to know
deferred defects and related information such as raising date, due date, MEL
reference, required maintenance procedures before flight etc. ADD logs are
placed inside a clear plastic holder in Technical Log folder.
c) The certifying staff signature and authorization number in the ADD log are not a
certification for a Certificate of Release to Service. It only serves to allow
traceability to the staff raising and clearing the deferred defect. The Certificate
of Release to Service issued by the certifying staff for the deferral and
rectification of the deferred defect is recorded in the corresponding aircraft
Technical Log.
d) ADD logs are always retained with the Technical Log Folder. Onboard ADD logs
shall be replaced by new updated logs, which printed out from AMOS, as weekly
basis. The removed ADD log shall be kept in MCC within 03 months.
2.5.5.2 Airworthiness Acceptable Deferred Defect Log (form QDF101-B)
a) Airworthiness Acceptable Deferred Defect Log is in pink color. The ADD log
consists of pages that have open ADD, plus 06 blank pages to preserve for ADD
raise during operations.
b) When a defect related to MEL and/or airworthiness is raised and deferred in the
Technical log or in Non-routine card, a correspondence entry shall be required
to the Airworthiness Acceptable Deferred Defect Log.
c) In between 02 weekly checks, all new ADD shall be made entries into ADD log
by certifying staff.
d) The new ADD log shall be printed out from AMOS by MCC and handed over to
certifying staff at every weekly check for replacement the one in the Techlog
folder.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 36
LINE MAINTENANCE PROCEDURE
Iss02/Rev04
ACCEPTABLE DEFERRED DEFECT LOG
LINE MAINTENANCE MANUAL 01 Jun 2021

e) Instruction for completion as follows:

DESCRIPTION NOTE
INFORMATION
(information recorded by certifying staff)
Indicate sequence number of deferred
defect. The sequence number only
SEQ marked on boxes where ADD
Enter next sequence number when raised.
raises new ADD.
ADD RAISED
MEL/ CDL# the MEL/CDL reference number
Name of Certifying staff
Signature of certifying staff who raised
SIGN indicated when printed out
ADD
from AMOS
AUTHO. NO Number of the authorization certificate
DATE Date when ADD raised
03 letter code of line station where the
STATION
ADD raised e.g. SGN
DEFECT INFORMATION (relevant AMOS WO number indicated when printed ADD by AMOS)
ADD ADD number
Serial number of the technical log
TLOP
page where the ADD raised.
DOC REF AMM, SRM etc. reference number
Write “YES” if there is repetitive
maintenance action required by AMM,
SRM, MEL etc.
In addition, if interval of repetitive
REPETITIVE MAINT
maintenance is required before each
flight or each daily check. Such
interval shall be recorded.
Otherwise, write “NO”
DEFECT Write defect information e.g. AIR
DESCRIPTION PACK 1 FAULT
DEFERRAL LIMIT
MEL CAT e.g. A, B, C, D if
MEL CAT
applicable

DUE TAH (Hrs)

DUE TAC (Cycles) Due date could be flight hour

Repair Interval of ADD
or
DUE DATE flight cycle or calendar.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 37
LINE MAINTENANCE PROCEDURE
Iss02/Rev04
ACCEPTABLE DEFERRED DEFECT LOG
LINE MAINTENANCE MANUAL 01 Jun 2021

MAINT PROC “YES” if there is specific maintenance The maintenance procedure

procedure required by MEL, AMM is a one-time action that must
etc. be applied before the first
MEL dispatch.
Otherwise, write “NO” This is one-time performance
of maintenance action at the
time ADD raised.

Refer REPETITIVE MAINT if

there is any required
repetitive maintenance
action.

OPS PROC
“YES” if there is specific operational The operational procedure
procedure required by MEL, CDL, must be applied before each
AMM, etc. flight by flight crew unless
otherwise specified in MEL.
Otherwise, write “NO”

OPS LIMIT
“YES” if there is operation limitations
specified in MEL dispatch condition
or CDL, AMM, etc. caused by the
defect

Otherwise, write “NO”

ADD CLEARANCE
The serial number of Technical log
TLP # page;
or
WP # Work package number and NCR
number where the defect is rectified.
NRC #

SIGN The signature of certifying staff who

rectifies defect

AUTH NO Number of authorization certificate

DATE Date of defect rectification

STATION 03 letter code of the place where

defect
rectified

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 38
LINE MAINTENANCE PROCEDURE
Iss02/Rev04
ACCEPTABLE DEFERRED DEFECT LOG
LINE MAINTENANCE MANUAL 01 Jun 2021

2.5.5.3 Non-Airworthiness Deferred Defect log (form QDF101-C)

a) Non-Airworthiness ADD log is in blue color. The ADD log consists of pages that
have open ADDs, plus 06 blank pages to preserve for ADD raise during
operations.
b) When a deferrable defect relating to Non-airworthiness is raised in the technical
log, a correspondence entry shall be required to the Non- Airworthiness
Acceptable Deferred Defect Log.
c) Non-Airworthiness ADD shall be rectified within 180 calendar days. However,
every reasonable effort shall be made to rectify defect at soon as possible.
d) In between 02 weekly checks, all new ADD shall be made entries into ADD log
by certifying staff.
e) The new ADD log shall be printed out from AMOS by MCC and handed over to
certifying staff at every weekly check for replacement the one in the Techlog
folder.
f) Instruction for completion as follows:

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 39
LINE MAINTENANCE PROCEDURE
Iss02/Rev04
ACCEPTABLE DEFERRED DEFECT LOG
LINE MAINTENANCE MANUAL 01 Jun 2021

INFORMATION DESCRIPTION NOTE

Indicate sequence number of The sequence number
deferred defects. only marked on boxes
SEQ
Enter next sequence number when where ADD raised.
raises new ADD.
ADD RAISED
ADD ADD number
The certifying staff makes his
SIGN
signature.
AUTHO. NO Number of the authorization
DATE Date when a defer defect is raised
Code of line station where the defect
STATION
is raised.
DEFECT INFORMATION
Serial number of the technical log
TLOP
page where the ADD raised.
Due date: date at
the day defect
DUE DATE Time limitation to rectify ADD
raised plus 180
days
Write defect information e.g.
DEFECT
MISSING ONE SCREW ON TRAY
DESCRIPTION
TABLE 18C.
ADD CLEARANCE

TLP # The serial number of Technical log

page;
WP #
or Work package number and NCR
NRC # number where the defect is rectified.
The signature of certifying staff who
SIGN
rectifies defect

AUTH NO Number of authorization

DATE Date the defect rectified

STATION The place where defect rectified

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 40
LINE MAINTENANCE PROCEDURE
Iss02/Rev04
ACCEPTABLE DEFERRED DEFECT LOG
LINE MAINTENANCE MANUAL 01 Jun 2021

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 41
LINE MAINTENANCE PROCEDURE
USE AND COMPLETION OF LINE MAINTENANCE Iss02/Rev08
DOCUMENTATIONS
LINE MAINTENANCE MANUAL 19 Jun 2023

2.6 USE AND COMPLETION OF LINE MAINTENANCE DOCUMENTATIONS

2.6.1 Purpose
To establish a procedure for use and completion of the line maintenance documents
during normal line maintenance activities i.a.w appropriated requirements of CAAV,
relative authorities and VJC.
2.6.2 Scope
This procedure is only used for line maintenance activities, related maintenance
documents and all activities to be performed by certifying staffs.
2.6.3 Responsibility
Certifying staff working in aircraft line maintenance is responsible for performing this
procedure.
2.6.4 Reference
MME 2.1; 2.3.5
The line maintenance contracts
2.6.5 Procedure
2.6.5.1 General
a) VJC’s line maitenance documents are a system of documents for recording all
maintenance activities carried out on VJC’s aircraft whilst the aircraft is operating
between scheduled visits to the base maintenance facility. They are specified as
following:
b) VietJet Air Maintenance Forms
1) Technical Log’s (form QDF100V) are printed in quadruplicate, each 50 sets in
each technical logbook.
2) MEL/Airworthiness related acceptable deferred defect log (form QDF101-B);
3) Non Airworthiness related acceptable deferred defect log (form QDF101-C);
4) Cabin Defect Log (form QDF103V) is printed in sets of two pages each.
5) Airframe Dent & Buckle chart record (AMOS form): To record dents and damages
of the airframe and engines of the subjected aircraft that disclosed after a flight or
curently under monitoring.
6) Notice to Crews form QDF104V: This form is used by certifying staff to provide
additional information and notices to flight crews.
7) All Line Maintenance Check Forms: All line maintenance check forms applicable
to the aircraft shall be kept in the technical log folder for quick reference purpose
at outstations.
For A320/321: The line maintenance check forms are Pre-flight check card Form
EPF107A for certifying staff and Transit check card Form EPF107 for PIC, Daily
check card (form EPF108) and Weekly check sheet (form EPF124).
For A330: The line maintenance check forms are Pre-flight check card (Form
EPF204), Transit check card (Form EPF199), Stayover check sheet (Form
EPF203) and 10 days check sheet (Form EPF205).

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 42
LINE MAINTENANCE PROCEDURE
USE AND COMPLETION OF LINE MAINTENANCE Iss02/Rev08
DOCUMENTATIONS
LINE MAINTENANCE MANUAL 19 Jun 2023

8) Taskcard (form EPF109) developed to reflect approved Aircraft Maintenance

Schedule requirements. The tasks card is used as a simple means of complying
with regulations for performing maintenance, as well as maintenance
recordkeeping. Maintenance task card is to define and record work perform, it may
not include accomplishment methods and standard concerning the maintenance
tasks. The corresponding reference data given in task card i.e. AMM, AD, SB, etc.
The task card shall be issued by Planning Department accompanied the Work
Order.
9) Work Order (form EPF105) is issued by Planning Department, MCC to request
contracted maintenance organisation for performing Task card, Engineering
Order, Engineering Request or completion of complicated work. The WO is clearly
referred to:
i. AMO.
ii. WO number.
iii. Description of work request with corresponding reference AMM, Task card,
EO/ER number etc.
iv. Action taken.
v. Required material and tooling.
vi. Special maintenance requirements such as Duplicate inspection, engine
ground run, NDT etc.
vii. Certificate of Release to Service.
viii. And other information.
10) Engineering Order (form EPF111) is generated by Tech service engineer,
Tehcnical Service Department to transfer maintenance data form manufacturer
instructions, Airworthiness Directive, Service Bulletin, Modification instructions
into VJC format for ease of use. The EO may not list detail maintenance steps
which can be referred to applicable instructions and procedures. The EO is used
for maintenance inspection, defect rectification, embodiment of AD/SB.
The following information are outlined in EO:
i. EO number.
ii. EO revision number.
iii. Effectivity.
iv. Document reference.
v. General description.
vi. Manual effected.
vii. Task type
viii. Material and tooling
ix. Approval status
x. Accomplishment instruction
xi. Support for Certificate of release to service
xii. and other information

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 43
LINE MAINTENANCE PROCEDURE
USE AND COMPLETION OF LINE MAINTENANCE Iss02/Rev08
DOCUMENTATIONS
LINE MAINTENANCE MANUAL 19 Jun 2023

11) Engineering Request (form EPF127) is generated by Tech service engineer,

Technical Service Department to request maintenance actions for verification of
system/ component configuration, verification of system/part/structure condition
etc… ER is one time requested action normally. All maintenance actions
requested in ER shall be referred to maintenance data.
The following information are outlined in ER:
i. ER number.
ii. Priority.
iii. Created date and Due date.
iv. Applicability aircraft/component.
v. Reason for issuance.
vi. Action requested.
vii. Action taken and result/finding
viii. Sign-off
ix. Support for Certificate of release to service
12) Concession (form CAAV-FSSD-AIR 040)/ Variation (form CAAV-FSSD-AIR 042)/:
These form shall be used to get VJC approval for further deferment of a defect or
extention of schedule maintenance tasks.
13) Inoperative Placard: The small Inoperative placard shall be placed on switches or
indication units of the deferred unserviceable system that is released under the
applicable approved maintenance manuals (MEL, CDL, SRM, AMM etc.) or non
airworthiness unserviceable system to advise the crew for the flight. It shall be
removed by engineer when defect has been rectified and system is operational.
14) Schedule Maintenance Check Monitoring (form EPF168) is generated by AMOS
to indicate scheduled check status e.g. weekly check, phase checks, C01 check.
Upon completion of particular check, the certifying staff shall make
correspondence entries to record performed date and signature in respective
boxes of the form.
2.6.5.2 Responsibility
The Certifying staff is responsible for keeping the line maintenance documents in good
condition during line maintenance time. Only approved and controlled documents can be
used when performing maintenance task. Documentation completion must be followed
the related instructions. The Certifying staff certifies by signing off to the related technical
log pages.
2.6.5.3 Completion Of The Line Maintenance Documents Before Departure
a) When the aircraft arrived, certifying staff will perform line maintenance by using VJC’s
appropriate checklists. These checklists can be found in Technical Log Book folder in
the cockpit. Refer LMM 2.2 for the details.
b) VJC requires that Cabin Defect Log is necessary to be reviewed by the certifying staff
before each departure. Refer LMM 2.4 for the details.
c) When any line maintenance requirement is due. For the operation of the aircraft a
concession request will be considered. It is advised that an approved concession must
be obtained in this case before departure. The certifying staff working at line station
can contact the appropriate VJC MCC for assistant.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 44
LINE MAINTENANCE PROCEDURE
USE AND COMPLETION OF LINE MAINTENANCE Iss02/Rev08
DOCUMENTATIONS
LINE MAINTENANCE MANUAL 19 Jun 2023

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 45
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
DEFECT CONTROL PROCEDURE
LINE MAINTENANCE MANUAL 25 Aug 2023

2.7 DEFECT CONTROL PROCEDURE

2.7.1 Purpose
To establish the procedure and instructions for the situations when technical
discrepancies are deferred as an Acceptable Deferred Defect (ADD) or rectified, and
request for an extension of a MEL item should be made.
To establish a procedure for the effective control, monitoring and rectification of deferred
defects.
2.7.2 Scope
This procedure applies for aircraft defects during operation and also during Base
Maintenance that need to be deferred and transferred to related Acceptable Deferred
Defect Log (ADDL).
2.7.3 Responsibility
VJC TQA Department, Engineering Division, MCC, MW, VJC’s Certifying staff and
contracted AMO are required to comply this procedure.
2.7.4 References
MME 2.1, 2.19
2.7.5 Procedure
2.7.5.1 General
a) Defect can either be rectified or deferred in accordance with MEL, Aircraft
Maintenance Manual (AMM), Structure Repair Manual (SRM), Configuration
Deviation List (CDL) etc. by certifying staff. Deferred defect must be recorded into
Technical Log book and correspondence ADD Log.
b) The following requirements apply to the deferral of airworthiness defects:In addition
to MEL item, airworthiness defects can only be deferred in accordance with approved
data (CDL, AMM, SRM, etc.). These defects shall be deferred in compliance with the
repair interval requirements specified in approved data as follows:
1) Airworthiness defect: A defect that affects the safe operation of an aircraft to an
approved standard.
2) Defects can only be deferred in accordance with approved data (MEL, CDL, AMM,
SRM, etc.).
3) The repair interval for a deferred defect must be in compliance with the
requirements of approved data.
4) In case the repair interval requirements are specified as “next maintenance
opportunity”, “next opportunity” in the approved data, the repair interval shall be
180 calendar days or next “C” check whichever comes first.
5) Missing part that deferred in accordance with CDL shall have repair interval
as per CDL requirement. If there is no specific repair interval the defect
shall be repaired within 180 calendar days or next “C” check whichever comes
first.
6) If defect is within allowable limit specified in approved data and there is no further
required action as per approved data, then the defect may be deferred without
repair (No repair interval is required for this kind of defect). But repetitive

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 46
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
DEFECT CONTROL PROCEDURE
LINE MAINTENANCE MANUAL 25 Aug 2023

inspections shall be performed to monitor the propagation of the defect during

operation. The following requirements for monitoring the propagation of the defect.
In order to prevent propagation during operation, repetitive inspection shall be
performed each 08 days to ensure defect is still within limitation. No repair interval
is required for this kind of defect:.
• The list of deferred defects with repetitive inspection requirements (form
EPF225) must be immediately provided to the contracted AMO and internally
disseminated to the certifying staff perform on VJC A/C when the line
maintenance manual is amended or RCB Meeting Minutes is issued with a
request to amend this list.
• If a defect is not listed in the list of deferred defects with repetitive inspection
requirements (form EPF225), it must be inspected every 8 days to ensure
that it is still within limits.
c) If the repair cannot be implemented within the repair interval, the concession request
may be submitted to the SQA Director or TQA Manager of VJC for approval.
d) The ADDs are split into two groups:
1) MEL/ Airworthiness related ADD. These ADDs are those related to the
MEL/Airworthiness requirements and will additionally include all defects that are
within the Approved Maintenance Manuals (MEL, CDL, SRM, AMM etc.)
limitations.
2) Non-Airworthiness related ADD. These items are discrepancies that do not affect
the continued safe operation of an aircraft, and shall be rectified within 180
calendar days. Such items are generally not specifically listed in the
MEL/CDL/AMM/SRM, etc.
e) When raising, progressing or clearing an ADD it is necessary to complete an entry on
the Airworthiness/MEL or Non-Airworthiness related ADD log as well as on the
Technical Log page.
f) Acceptable Deferred Defect (ADD) number will consist of Tech log page number plus
item number. For example: ADD 001234-2 where 001234 is Tech log page number
and 2 is item number of DEFECT/ACTION TAKEN column of this tech log page.
NOTE: VJC MCC shall have the responsibility to control and monitoring the status of all
ADD of entire fleet.
2.7.5.2 Deferral of Airworthiness Defect
a) The defect shall be recorded in “DEFECT” column of Technical log by certifying staff
or PIC.
b) Certifying staff shall make entry in the “ACTION TAKEN” column of the Technical Log
as follows:
1) Statement “ADD XXX-Y <<Deferred Defect Content>> RAISED FOR
AIRWORTHINESS DEFECT”.
Where XXX are the tech log page number and Y is item number of tech log page.
Where <<Deferred Defect Content>> is the content of defect nature which to be
deferred possibly regarding to (but not limited) the affected
equipment/component/system/function or structure…
2) The MEL reference number or reference number called out by AMM, SRM, CDL
if applicable.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 47
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
DEFECT CONTROL PROCEDURE
LINE MAINTENANCE MANUAL 25 Aug 2023

3) The MEL Repair Interval Category (A, B, C or D) or interval called out by AMM,
SRM if applicable.
4) The expiry date of the deferred defect i.a.w MEL or AMM, SRM if applicable.
5) Any condition and requirement called out by MEL/AMM/CDL/SRM, such as
maintenance/ operations procedures given in MEL must be complied with and
recorded in Tech Log.
6) Record “PLACARD INSTALLED” if MEL requires placard.
NOTE: The INOP Placard is always installed on or as close as possible to the
affected instrument, control, switch, or panel.
7) Any observation or troubleshooting carried out on the defect must be recorded in
Technical log.
8) Any operational limitations due to the defect must be informed to flight crew and
raise Notice to Crew.
9) Enter ADD number in the “ADD Raised No.” bock on the Technical Log page.
NOTE: In case of defect involved in many interrelationship MEL items, when deferring
this defect, certifying staff shall raise ADD for every affected associated MEL
item. In addition, every ADD has to be linked together by annotated the
statement which indicates clearly associated ADDs to be raised:
“ASSOCIATED ADD RAISED: <List of the associated ADD Numbers>”. This
statement has to be recorded in both technical log page and ADD log. For
more information, refer to VJC’s Maintenance Sample Entries as mentioned
in Chapter 3.2 of this manual.
For example: Computer “A” is INOP. This defect can be deferred by the
applicable MEL item X, and this MEL item X refers to other 02
interrelationship MEL items (Y, Z). So, certifying staff shall raise 03 ADDs.
1. First ADD: ADD #01 is raised IAW MEL item X with statement:
“ASSOCIATED ADD RAISED: ADD #02, ADD #03”.
2. Second ADD: ADD #02 is raised IAW MEL item Y with statement:
“ASSOCIATED ADD RAISED: ADD #01”.
3. Thirst ADD: ADD #03 is raised IAW MEL item Z with statement:
“ASSOCIATED ADD RAISED: ADD #01”.
c) Complete the ADD log by annotating the ADD RAISED detail section with Technical
Log Page reference and item number and then certify the entry.
NOTE 1: Certifying staff shall inform MCC by any mean of communication e.g. phone,
SMS before and after defer defect;
NOTE 2: Aircraft status and defect information must be informed to VJC MCC by using
ADD Notice MXF230 upon deferral and not later than next arrival for tracking
and monitoring purposes.
NOTE 3: End of the day, MCC shall quantify all deferred defects that recorded into
respective ADD logs and ensure that all deferred defects are properly
recorded and maintained. The quantification of deferred defects on each
aircraft is to avoid any missing of in- used ADD logs. Re-entry deferred
defects into ADD logs should be carried out if there are missing of ADD log.
2.7.5.3 Required Maintenance Action (M)/ Operational Procedure (O) before Flight

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 48
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
DEFECT CONTROL PROCEDURE
LINE MAINTENANCE MANUAL 25 Aug 2023

a) Certifying staff shall exam ADD log to identify which maintenance action need to be
carried out before flight.
b) For existed ADD requires maintenance action (M) to be accomplished before flight,
ADD number and its wording shall be recorded by certifying staff in “DEFECT” block
of Technical Log. Upon accomplishment of required maintenance action, the
respective maintenance action and its reference number called out by approved
maintenance data shall be put in respective “ACTION TAKEN” block.
c) For existed ADD requires operational procedure (O) to be accomplished before flight,
the PIC is responsible to carry out during cockpit preparation.
d) All defects with operation limits or maintenance actions required shall be recorded in
Aircraft Technical Daily Summary Report form MXF213 by MCC.
e) The Aircraft Technical Daily Summary Report shall be sent in accompanied with
detailed aircraft technical status information.
f) The Aircraft Technical Daily Summary Report shall be printed out and displayed in
MCC office. All certifying staff need to be aware this information before execution of
maintenance release on effected aircraft.
2.7.5.4 Rectification of Airworthiness Deferred Defect
a) The deferred defect and its ADD number shall be annotated in “DEFECT” column of
Technical log by certifying staff.
b) The following actions and information shall be recorded in “ACTION TAKEN” column
of the Technical Log Page:
1) Appropriate maintenance actions performed and reference of approved
maintenance data (TSM, AMM, SRM etc.).
2) Remove and discard any placards associated with the deferral. Make entry
“PLACARD REMOVED” if installed previously per MEL.
3) Make entry “ADD CLEAR”
4) Make entry “CONCESSION XXX REMOVED” if ADD already extended by
concession. Remove concession from TL folder and return to MCC.
c) Complete the ADD log by annotating the CLEARANCE detail section with Technical
Log Page reference and item number and then certify the entry.
d) Make appropriate entry to close Notice to Crew if any.
e) Refer to Sample Entries form item A2, A9 for detailed TL entries.
NOTE 1: ADD cleared at out station shall be noticed to MCC upon rectification by using
ADD Notice form MXF230.
NOTE 2: During hangar maintenance, it is acceptable for clearing ADD by transfer of
existing ADD to Non-Routine Card when aircraft is undergoing check. Upon
rectification of NRC, respective ADD log shall be annotated WP number and
NRC number in “ADD CLEARANCE” box.
NOTE 3: In case of defect involved in many interrelationship MEL items, when clearing
this defect, certifying staff shall check and ensure all associated ADDs to be
cleared accordingly.
2.7.5.5 Concession Request

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 49
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
DEFECT CONTROL PROCEDURE
LINE MAINTENANCE MANUAL 25 Aug 2023

a) Certifying staff shall review ADD log before release aircraft to service for properly
deferred and maintained. VJC MCC is responsible for necessary maintenance
follow-up including spare parts support to ensure that the ADDs will be correctly
cleared, properly deferred.
b) If the repair cannot be implemented within the repair interval, a Concession Request
for extension made by VJC MCC and/or Engineering Department can be made and
submit to VJC’s TQA for approval under authorization of CAAV. Refer MME 3.9 for
process.
c) The Certifying staff must quote the reference number of Concession in the “ACTION
TAKEN” block of Aircraft Technical Log when signing the Certificate of Release to
Service.
d) The MCC shall provide copy of related TLP TQA upon ADD cleared.
e) Refer sample entries item A9 for detailed TL entry.
2.7.5.6 Repeated Intermittent Fault
An Intermittent fault is a technical fault on an aircraft component/system. The fault is not
confirmed on the ground by performing the test given in the fault confirmation in the
appropriate TSM.
a) If the confirmation test result is "TEST OK" or equivalent, the aircraft may be dispatched
providing recording in the Technical logbook and monitoring of the subject fault.
b) After three occurrences of the same fault indication during 10 previous consecutive flights,
even though the test is still OK, the certifying staff must perform the Fault isolation
procedure before aircraft dispatched.
c) In the following cases, the certifying staff must perform Fault isolation to identify the cause
of the fault and take further actions before aircraft dispatched:
1) There is existed ADD as per MEL and intermittent fault occurred on related
required component/system or;
For example: IDG # 1was INOP, if an intermittent fault occurred on the second AC
Main Generation, rectification must be performed before the next
flight. The system reset and test OK on the second AC Main
Generation is not acceptable to release aircraft to service.
2) Intermittent fault occurred on the component/system specified as NO GO.
The certifying staff shall notify VJC MCC or MW at the time he discovers a fault on the
aircraft. Refer to LMM 2.8.5.a) for a detailed procedure.
2.7.5.7 Repetitive Defect Monitoring
a) Repetitive defect
Repetitive Defect is an ADD which had been cleared but re-occur with the same
nature (for example: same MEL reference) during 10 previous consecutive flights
regardless any trouble shooting action had been done.
b) Common defect
A common defect is a similar defect on aircraft system that exists on the same aircraft
fleet.
c) Line maintenance process

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 50
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
DEFECT CONTROL PROCEDURE
LINE MAINTENANCE MANUAL 25 Aug 2023

1) If a defect is found to be repetitive or common during line maintenance process,

the following actions should be carried out by certifying staff:
i. Information on troubleshooting steps carried out and related references must
also be clearly recorded in the appropriate Technical Log page(s) for
accountability.
2) If defect re-occurred, the entries shall be made as follows:
i. A statement "THIS IS REPETITIVE DEFECT” must be entered in “ACTION
TAKEN” block of technical log and related ADD log.
ii. Certifying staff raises a repetitive ADD (with the new ADD number).
iii. New ADD expiry date shall be calculated from the time it was first time
recorded.
NOTE: certifying staff shall check previous technical log pages and ADD log
to determine whether defect is repetitive defect. In case certifying staff
can't verify repetitive defect due to lack of information, contact MCC for
support.
3) Repetitive defect control procedure
i. VJC MCC is responsible for monitoring repetitiveness of defects and having
effective trouble shooting methods applied.
ii. The repetitive defect is now recorded and conspicuously displayed.
Rectification action can now be planned and formulated to clear the defect at
all available opportunities.
iii. Certifying staff shall be appointed for defect rectification. All progress shall be
followed up by MCC to ensure continuity on the trouble shooting.
iv. All maintenance actions must be guided using the respective TSM. Work
carried out shall be referred to approved data (AMM, TSM…) and must be
entered in the Tech Log for accountability.
v. The MCC shall ensure that all the part/tool/equipment required for continued
trouble shooting are available and to expedite if they are not readily available
by liaising with the Supply and Store.
vi. During rectification process, all replaced components need to be tagged as
hold item and notify Store & Supply for further action.
vii. If the defect still persists after all avenues of rectification have been pursued
and exhausted, MCC shall promptly refer to Engineering Department to seek
further assistance from the respective manufacturer by providing the details
works carried out during the course of troubleshooting for necessary
reference.
viii. Refer to SOP Line Maintenance Procedures, part 3.4 for detail of repetitive
defect control and monitoring by MCC.
2.7.5.8 Control of Required Repetitive Inspection of Deferred Defect
a) Deferred structure defect
1) If new structure damage is detected, certifying staff shall:
i. Evaluate the damage in according with SRM, AMM, etc.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 51
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
DEFECT CONTROL PROCEDURE
LINE MAINTENANCE MANUAL 25 Aug 2023

ii. Create Structure Damage Report (SDR) form EPF122 and send to TSE.
NOTE: contracted AMO may utilize its SDR form for damage records and
evaluation.
iii. The SDR should include, but not limited to:
− SDR number. The number shall be defined as follows: Aircraft Reg./TLP
No./Item No
− Ex: SDR number: A678/0003268/01
− Damage description attached picture (if necessary) and damaged
structure parts
− Dimensions of damages (length, width, depth…);
− Location of damage in correlated to main aircraft structure;
− Distance from damage edges to primary aircraft structure, etc.);
− Non-destructive inspection (NDI) results, if required by SRM, AMM…
2) If the damage is within SRM/ AMM allowable limit or can be deferred, the certifying
staff shall perform following:
i. Make appropriate entry in “Action taken” and annotate all references in Tech
log page.
ii. Raise an ADD (if required) i.a.w part 2.7.5.2 above.
iii. Make appropriate entry in Den & Buckle chart.
3) If the repetitive inspection is required:
i. Certifying staff shall record all information of defect which included interval and
due of inspection requirement in Repetitive Inspection Requirement Control
Sheet (RIRCS) form MXF212.
NOTE: Required maintenance actions that need to be carried out before each
flight or each daily check will not be recorded in RIRCS form MXF212.
This repetitive maintenance interval is recorded in its correspondence
ADD log e.g. “CARRIED OUT BEFORE EACH FLIGHT”, “CARRIED
OUT EACH DAILY CHECK.
ii. Upon completion of inspection, certifying staff shall make correspondence
entry in RIRCS for the next due of inspection.
NOTE: All repetitive maintenance required for the deferred defect specified in
RIRCS (if any) is still opened until ADD cleared or permanent repair
is performed.
iii. WO and JIC shall be created in AMOS to control structure defect i.a.w
Engineering Procedure Manual, Part 2.10 and Line Maintenance SOP, Part
3.11.
iv. The new RIRCS sheet shall be printed out from AMOS by MCC and handed
over to certifying staff at every weekly check for replacement the one in the
Techlog folder.
b) Deferred system defect

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 52
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
DEFECT CONTROL PROCEDURE
LINE MAINTENANCE MANUAL 25 Aug 2023

1) If ADD related to aircraft system and required repetitive inspection before defect
can be rectified. Certifying staff shall:
i. Evaluate defect according to AMM, TSM…
ii. Make appropriate entry in “Action taken” and annotate all references in Tech
log page.
iii. Raise an ADD (if required) i.a.w part 2.7.5.2 above
iv. Record interval and due of inspection requirement in RIRCS form MXF212
(except maintenance procedure before each flight and each daily check).
2) MCC shall create AMOS WO and JIC to control such defect.
3) Upon completion of inspection, certifying staff shall make correspondence entry
in RIRCS form MXF212 for the next due of inspection.
4) The new RIRCS sheet shall be printed out from AMOS by MCC and handed over
to certifying staff at every weekly check for replacement the one in the Techlog
folder.
NOTE: All repetitive maintenance required for the deferred defect specified in
RIRCS (if any) is still opened until ADD cleared or permanent repair is
performed.
2.7.5.9 Deferral of Non-Airworthiness Defect
a) The defect shall be recorded in “DEFECT” column of Technical log by certifying staff
or PIC.
b) Certifying staff shall make entry in the “ACTION TAKEN” column of the Technical Log
as follows:
1) Statement “ADD XXX-Y <<Deferred Defect Content>> RAISED FOR NON-
AIRWORTHINESS DEFECT”.
Where XXX are the tech log page number and Y is item number of tech log page.
Where <<Deferred Defect Content>> is the content of defect nature which to be
deferred possibly regarding to (but not limited) the affected
equipment/component/system/function…
2) The expiry date of the deferred defect (within 180 calendar days).
3) Enter ADD number in the “ADD Raised No.” block on the Technical Log page.
4) Record “PLACARD INSTALLED” and/or “C/B COLLAR INSTALLED” if applicable.
NOTE: The INOP Placard is always installed on or as close as possible to the
affected unserviceable system/component.
5) Any operational limitations due to the defect such as vacant trolley/galley… must
be informed to flight crew and raise Notice to Crew.
c) Complete the ADD log by annotating the ADD RAISED detail section with Technical
Log Page reference and item number and then certify the entry.
2.7.5.10 Non-Airworthiness Deferred Defect Rectification
a) Insert the text appropriate to the rectification work carried out into the “ACTION
TAKEN” block of the Technical Log Page and certify the entry.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 53
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
DEFECT CONTROL PROCEDURE
LINE MAINTENANCE MANUAL 25 Aug 2023

b) Remove any placard and/or C/B collar associated with the deferral, and make entry
“PLACARD REMOVED” and/or “C/B COLLAR REMOVED” if installed previously.
c) Make appropriate entry to close Notice to Crew if any.
d) Complete the ADD log by annotating the CLEARANCE detail section with Technical
Log Page reference and item number and then certify the entry.
NOTE: During hangar maintenance, it is acceptable for clearing ADD by transfer of
existing ADD to Non-Routine Card when aircraft is undergoing check. Upon
rectification of NRC, respective ADD log shall be annotated WP number and
NRC number in “ADD CLEARANCE” box.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 54
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
REPORTING SYSTEM
LINE MAINTENANCE MANUAL 25 Aug 2023

2.8 REPORTING SYSTEM

2.8.1 Purpose
To establish the reporting procedure concerning the aircraft status at all stations.
2.8.2 Scope
This procedure applies to all line maintenance activities for VJC’s aircraft.
2.8.3 Responsibility
It is the responsibility of the VJC certifying staff and contracted Maintenance Organization
certifying staff or duty engineer to be fully conversant with the necessary communications
requirements with VJC MCC and report any delay, A.O.G. or incident/accident.
It is the responsibility of all MCC personal to be fully conversant with the necessary
communications requirements with line stations.
It is the responsibility of all MCC personal to provide occurrence reports to SQA
department upon receiving such reports from line stations.
2.8.4 Reference
VAR 19; MME 2.8
2.8.5 Procedure
a) Aircraft defect status
Certifying staff performs transit/ daily check and if there is any defect need to be
deferred or rectify then he shall use any mean of communication such as telephone,
fax, email transmission… to contact VJC MCC (contracted AMO need contact MW)
to inform about the aircraft status and to provide relevant information as much detail
as possible in timely manner.
Certifying staff will inform aircraft status, ADD raised or rectified and other related
matters to Flight crew for their review and final acceptance of aircraft.
Upon departure, if any ADD was either raised or rectified contracted AMO shall complete
ADD notice form MXF230 and send email to MCC as soon as possible but not later than
next arrival of aircraft.
For VJC AMO internally (not applicable for VJC Contracted AMO), instead of using ADD
notice form MXF230, certifying staff, who performed maintenance, shall post Technical
Log pages (full pages with all information), ADD sheet (pink or blue), PFR message or
picture of physical damage such as cabin items on VietJet Facebook WorkPlace which
group ADD Notice of their station with the title is “Date/Aircraft/ ADD number/ Defect
summary”.
b) Fleet’s daily status
MCC shall collect information and record all current status of VJC’s fleet into Aircraft
technical daily summary report form MXF213.
The report shall be delivered to concern departments in daily basis.
c) A.O.G. and Technical Delay Report
1) Definition
An A.O.G. is defined as when an aircraft is unable to continue in operation due to
defect(s) or occurrence which compromises its airworthiness and serviceability.
This might be caused by lack of spare(s) and/or resources required to rectify the

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 55
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
REPORTING SYSTEM
LINE MAINTENANCE MANUAL 25 Aug 2023

defect or because of an accident or incident.

A technical delay is classified as when an aircraft has departed 15 minutes after
Scheduled Time Departure (STD) due to Technical Defect or Occurrence.
2) Technical delay/AOG procedure
When a defect/ abnormality is reported by the Captain, Flight attendant, it is the
responsibility of the certifying staff to immediately investigate, verify and inform
VJC MCC of the anticipated delay/AOG
MCC will keep contact to OMC for updating the status of aircraft
In the event of delay or impending delay:
i. MCC informs Maintenance Manager or his delegate, OMC and concerned
departments
ii. MCC shall coordinate to certifying staff and Supply & Store to verify and
identify the problem and also to identify whether any spares, tooling or special
skills are required
NOTE: Refer to VJC Delay/AOG internal procedure for more specific of decision
tree.
Supply and Store must be informed of any requirements. If there is any deviation
from aircraft manuals, TSE and Technical Quality Assurance should be notified as
appropriate.
If the problem involved MOR, Technical QA Department must be promptly
informed and the MOR form CAAV form 14B is to be filled up and submitted as
soon as possible but not later than 24 hours
If spares, tooling or special skills are readily available, an exact estimate can be
declared to OMC
During AOG period, MCC arranges resource for compliance with necessary
maintenance actions and update aircraft status to OMC and concerned
departments regularly.
3) Recording requirement
Certifying staff should record all details related to the A.O.G/ delay situation using
respective forms (MXF218 for AOG and MXF217 for Delay) and all information
related to the event. Forward it to the VJC MCC as soon as possible.
d) Technical Occurrence Report (TOR)
Technical Occurrence Reports are raised as a result of any incident, accident, or
unusual occurrence to ground personnel, equipment or aircraft or equipment, whilst
the aircraft is not under the control of the aircraft commander or responsible flight deck
crew.
The following examples of occurrences which would qualify for “Technical Occurrence
Report” action is included to assist reporting staff in making the necessary judgment;
this must not be construed as a comprehensive list:
1) Components and parts found to be maladjusted, incorrectly
assembled or showing evidence of poor or incorrect maintenance practices.
2) Erroneous information in approved technical publications,
maintenance manuals, manufacturers and vendor documents.
All certifying staff are responsible for reporting of TOR on occurrences, events and

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 56
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
REPORTING SYSTEM
LINE MAINTENANCE MANUAL 25 Aug 2023

potential hazards in maintenance providing processes to VJC MCC.

All TOR (form QDF036V) should be written in English and the reporter should specify
name, organization, contact details. The TOR shall be reported to MCC not later than
24 hours
MCC will forward the TOR to TQA/SQA Department right after receiving of TOR from
line station from maintenance staff.
e) Mandatory Occurrence Report
1) General
A defect or occurrence is reportable when it endangers, or if not corrected would
endanger the safety of the aircraft operation, its occupants, or any other person.
Examples of reportable occurrences are listed at the end of this procedure.
Any AMO discovering a defect, un-airworthy condition or occurrence, which is
classified as reportable, is responsible for raising a CAAV Mandatory Occurrence
Report form 14 a/b to VJC MCC by telephone, fax, email or other mean of
communication. The initial MOR report shall be provided to MCC soon as possible
but not later than 24 hours after identifying the condition to which the report relates.
The report needs to be completed as much detail as possible and accompanied
relevant information e.g. action taken, photos of damage component/structure,
FOD, PFR etc.
MCC shall then send the MOR to Safety Section, TQA Section, Technical Service
Department as soon as practicable but not later the 12 hours after receipting of
MOR from AMO.
Safety Section shall review and make official MOR to submit to the CAAV within
72 hours after identifying the condition to which the report relates.
2) Instances requiring additional report
An additional report to the Mandatory Occurrence Report will only be raised
whenever any occurrence happened that may endanger the lives of the flight crew,
the passengers or any person on the ground. VJCr Engineering and SQA
departments may request additional detailed reports from its contracted
maintenance organization/line maintenance service provider in these cases.
3) Completion requirements
Certifying staff are required to:
i. Complete the Mandatory Occurrence Report form: CAAV Mandatory
Occurrence Report form 14 a/b, which is kept in the aircraft documents files
on board the aircraft.
ii. Follow respective procedure in retrieving and obtaining any required
documents related to the occurrence.
iii. Forward the report to the VJC MCC for proper dissemination later.
NOTE: Certifying staff should immediately inform the VJC MCC of all the details
concerning to the A/C occurrence by any available means of communication
to avoid flight schedule interruption and to ensure possible aircraft re-
scheduling.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 57
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
REPORTING SYSTEM
LINE MAINTENANCE MANUAL 25 Aug 2023

4) Mandatory occurrence to be reported

The following are lists of reportable occurrences. The list does not include all
possible examples and engineers should use their judgment whenever they
discover a defect, as to whether it comes within the scope of reportable
occurrences.
i. Structural
➢ Damage to a Principal Structural Element that has not been qualified as
damage tolerant (life limited element). Principal Structural Elements are
those which contribute significantly to carrying flight, ground, and
pressurization loads, and whose failure could result in a catastrophic
failure of the aircraft.
➢ Defect or damage exceeding admissible damages to a Principal Structural
Element that has been qualified as damage tolerant
➢ Damage to or defect exceeding allowed tolerances of a structural element
which failure could reduce the structural stiffness to such an extent that the
required flutter, divergence or control reversal margins are no longer
achieved
➢ Damage to or defect of a structural element, which could result in the
liberation of items of mass that may injure occupants of the aircraft.
➢ Damage to or defect of a structural element, which could jeopardize proper
operation of systems.
➢ Loss of any part of the aircraft structure in flight.
ii. System
The following generic criteria applicable to all systems are proposed:
➢ Loss, significant malfunction or defect of any system, subsystem or set of
equipment when standard operating procedures, drills etc. could not be
satisfactorily accomplished;
➢ Inability of the crew to control the system, e.g.:
− Uncommanded actions;
− Incorrect and or incomplete response, including limitation of
movement or stiffness;
− Runaway;
− Mechanical disconnection or failure.
➢ Failure or malfunction of the exclusive function(s) of the system (one
system could integrate several functions);
➢ Interference within or between systems;
➢ Failure or malfunction of the protection device or emergency system
associated with the system;
➢ Loss of redundancy of the system;
➢ Any occurrence resulting from unforeseen behaviour of a system;

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 58
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
REPORTING SYSTEM
LINE MAINTENANCE MANUAL 25 Aug 2023

➢ For aircraft types with single main systems, subsystems or sets of

equipment: Loss, significant malfunction or defect in any main system,
subsystem or set of equipment;
➢ For aircraft types with multiple independent main systems, subsystems or
sets of equipment: The loss, significant malfunction or defect of more than
one main system, subsystem or set of equipment;
➢ Operation of any primary warning system associated with aircraft systems
or equipment unless the crew conclusively established that the indication
was false provided that the false warning did not result in difficulty or
hazard arising from the crew response to the warning;
➢ Leakage of hydraulic fluids, fuel, oil or other fluids which resulted in a fire
hazard or possible hazardous contamination of aircraft structure, systems
or equipment, or risk to occupants;
➢ Malfunction or defect of any indication system when this results in the
possibility of misleading indications to the crew;
➢ Any failure, malfunction or defect if it occurs at a critical phase of flight and
relevant to the operation of that system;
➢ Occurrences of significant shortfall of the actual performances compared
to the approved performance which resulted in a hazardous situation
(taking into account the accuracy of the performance calculation method)
including braking action, fuel consumption etc.;
➢ Asymmetry of flight controls; e.g. flaps, slats, spoilers etc.;
➢ Unwanted landing gear or gear doors extension/retraction.
iii. Propulsion (Engine and APU)
➢ Flameout, shutdown or malfunction of any engine;
➢ Overspeed or inability to control the speed of any high speed rotating
component (for example: Auxiliary power unit, air starter, air cycle
machine, air turbine motor, propeller or rotor);
➢ Failure or malfunction of any part of an engine or powerplant resulting in
any one or more of the following:
− Non containment of components/debris;
− Uncontrolled internal or external fire, or hot gas breakout;
− Thrust in a different direction from that demanded by the pilot;
− Thrust reversing system failing to operate or operating inadvertently;
− Inability to control power, thrust or rpm;
− Failure of the engine mount structure;
− Partial or complete loss of a major part of the powerplant;
− Dense visible fumes or concentrations of toxic products sufficient to
incapacitate crew or passengers;
− Inability, by use of normal procedures, to shut down an engine;
− Inability to restart a serviceable engine.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 59
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
REPORTING SYSTEM
LINE MAINTENANCE MANUAL 25 Aug 2023

➢ An uncommanded thrust/power loss, change or oscillation which is

classified as a loss of thrust or power control (LOTC);
➢ Any defect in a life controlled part causing retirement before completion of
its full life;
➢ Defects of common origin which could cause an in flight shut down rate so
high that there is the possibility of more than one engine being shut down
on the same flight;
➢ An engine limiter or control device failing to operate when required or
operating inadvertently;
➢ Exceedance of engine parameters;
➢ FOD resulting in damage;
➢ Uncontained failure of engine compressor, turbines.
➢ Shut down or failure when the APU is required to be available by
operational requirements, e.g. ETOPSEDTO, MEL;
➢ Inability to shut down the APU;
➢ APU Overspeed;
➢ Inability to start the APU when needed for operational reasons.
iv. Human factor
Any incident where any feature or inadequacy of the aircraft design could have
led to an error of use that could contribute to a hazardous or catastrophic effect.
v. Other occurrences
➢ Any incident where any feature or inadequacy of the aircraft design could
have led to an error of use that could contribute to a hazardous or
catastrophic effect;
➢ An occurrence not normally considered as reportable (for example,
furnishing and cabin equipment, water systems), where the circumstances
resulted in endangering of the aircraft or its occupants;
➢ A fire, explosion, smoke or toxic or noxious fumes;
➢ Any other event which could hazard the aircraft or affect the safety of the
occupants of the aircraft, or people or property in the vicinity of the aircraft
or on the ground;
➢ Failure or defect of passenger address system resulting in loss or inaudible
passenger address system;
➢ Loss of pilot’s seat control during flight.
f) EDTO report (EOR)
1) In addition to the other maintenance reporting requirements, all certifying staff
are responsible for reporting the following items on their EDTO airplanes
(regardless of EDTO or Non-EDTO operation):
i. Engine In-flight Shutdowns (IFSDs), except planned IFSDs performed for
flight training.
ii. Diversions and turnbacks for failures, malfunctions, or defects associated
with any EDTO Significant Systems.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 60
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
REPORTING SYSTEM
LINE MAINTENANCE MANUAL 25 Aug 2023

iii. Uncommanded power or thrust changes or surges.

iv. Inability to control the engine or obtain desired power or thrust.
v. Inadvertent fuel loss or unavailability, or uncorrectable fuel imbalance in
flight.
vi. Failures, malfunctions, or defects associated with EDTO Significant
Systems.
vii. Any event that would jeopardize the safe flight and landing of the airplane
on an EDTO flight.
2) VJC MCC is responsible for ensuring that when defect is detected, technical
event in the EDTO report must be created by CRS on Duty/ Line Maintenance/
MCC and sent to Technical Division, SQA Division:
− 1st EOR report: (form EPF 216) – This report is sent immediately after
detecting and identifying the EDTO event.
− 1st EDTO report (EOR) shall be reported to VJC MCC not later than 24
hours.
− 2nd EOR report: (form EPF 216) must be sent immediately after the defect
was rectified. All information of the event must be clarified as well as
corrective actions taken.
− 2nd EDTO report (EOR) shall be reported to VJC MCC not later than 24
hours.
− SQA Department will review and send the reports (including as 1st/2nd
EDTO report) to CAAV within 72 hours since the EDTO
happenedDepartment 72.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 61
LINE MAINTENANCE PROCEDURE
Iss02/Rev05
AIRCRAFT DENT AND BUCKLE CHART
LINE MAINTENANCE MANUAL 05 Jul 2021

2.9 AIRCRAFT DENT AND BUCKLE CHART

2.9.1 Purpose
The purpose of this procedure is to identify and record external aircraft damage that is
within SRM limits in one document that is retained in the flight deck for quick reference
by all Maintenance and Flight crew.
The damage is recorded to provide information to Maintenance staff and Flight crew that
the damage recorded has been assessed and is acceptable for continued operation.
2.9.2 Scope and responsibility
It is the responsibility of the certifying staff to ensure that any aircraft damage and data are
recorded in the Aircraft Dent and Buckle Chart (ADBC) document.
It is the responsibility of the Tech services structure engineer for updating the ADBC in AMOS
based on recorded charts by line maintenance or base maintenance
MCC is responsible to provide all relevant information to TSE whenever aircraft involve any
structure damage during line maintenance.
2.9.3 Procedure
During operation of the aircraft, the certifying staff will inspect the aircraft as required by
the Transit, Daily and Weekly Check sheet, and any external damage will be investigated.
It will be assessed for compliance with SRM limitations. Any damage outside SRM limits
will either be approved for continued operation by means of a concession or will be
repaired.
New damage that is assessed to be within SRM limits and shall have an entry in Technical
log page (TLP). The Structure Damage Report form EPF122 shall be used for mapping
and record preliminary information. The damage shall be annotated on the ADBC with all
necessary information e.g. SRM reference, date, TLP, dimension of damage, and
certifying engineer’s approval stamp will be appended alongside each of the damage
recorded.
NOTE: contracted AMO can use its own Structure Defect Report to record preliminary
information.
Damage that is subsequently repaired shall be recorded on the current Technical log
page (TLP), and certified with reference to the SRM or repair scheme. The repair shall
be annotated on the ADBC with the SRM or repair reference, date and certifying
engineer’s approval stamp will be appended alongside each repair recorded
NOTE: All allowable damages or temporary repair where require repetitive inspection or
permanent repair must be annotated its limitation in “Notes” column for continuity
tracking purposes.
MCC shall inform Technical service structure engineer for any structure damage for
support if necessary. Refer SOP Engineering 2.10 and SOP MCC & Line Maintenance
3.11 for structure repair handled by VJC Engineering and Maintenance.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 62
LINE MAINTENANCE PROCEDURE
Iss02/Rev05
AIRCRAFT DENT AND BUCKLE CHART
LINE MAINTENANCE MANUAL 05 Jul 2021

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 63
LINE MAINTENANCE PROCEDURE
DOCUMENTS ALLOCATED TO LINE Iss02/Rev04
STATIONS 01 Jun 2021
LINE MAINTENANCE MANUAL

2.10 DOCUMENTS ALLOCATED TO LINE STATIONS

2.10.1 Purpose
To define procedures for the availability and control of VietJet Air (VJC) documents and
Aircraft publications at all line stations.
2.10.2 Scope and Responsibility
Technical Publications staff is responsible for distribution of related VJC documents and
Aircraft publications allocated to VJC maintenance Stations and contracted AMO.
Contracted AMO are responsible for the availability and monitoring of received VJC and
Aircraft publications assigned to it.
Certifying Staff is responsible for using current documents and maintenance data when
perform maintenance.
2.10.3 Procedure
a) It is essential that adequate information and instructions are made available to all
Contracted AMO’s certifying staff when performing their duties on VJC aircraft.
b) Contracted AMO are provided with the following VJC documents and maintenance
data:
1) Maintenance Management Exposition (MME) when required.
2) Line Maintenance Manual (LMM) and its related forms.
3) Aircraft maintenance documents accessing via Airbusworld account.
4) AirNav/Maintenance access (DVD format) as back up when necessary.
5) Minimum Equipment List (MEL).
c) The Library will update required distributed document to contracted AMO. The
dispatched document will be recorded in Form EPF162. The acknowledgment of
receipt document shall be required.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 64
LINE MAINTENANCE PROCEDURE
DOCUMENTS ALLOCATED TO LINE Iss02/Rev04
STATIONS 01 Jun 2021
LINE MAINTENANCE MANUAL

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 65
LINE MAINTENANCE PROCEDURE
USE OF COMPONENT MAINTENANCE Iss02/Rev04
MANUAL 01 Jun 2021
LINE MAINTENANCE MANUAL

2.11 USE OF COMPONENT MAINTENANCE MANUAL

2.11.1 Purpose
To establish the requirements for performing maintenance work on the aircraft using the
Component Maintenance Manual (CMM).
2.11.2 Scope
This procedure applies to performing maintenance work on aircraft (on-wing) using the
CMM for accomplishing a simple task, minor adjustment, visual inspection and limited
part replacement on a component while installed on the aircraft (on-aircraft maintenance).
This procedure applies to the activity is performed on-wing without removal of the
component. Nevertheless, the component may be temporarily removed for maintenance,
in order to improve access to that component, except when such removal generates the
need for additional maintenance.
NOTE: “temporarily” implies that the component removed is re-fitted on the same aircraft
during the same maintenance event before final aircraft released to service.
Using CMM for off-aircraft maintenance is not applicable to this procedure. This is
considered as shop maintenance and required appropriate accessory rating to AMO for
repaired component in the maintenance shop.
2.11.3 Responsibility
The certifying staff is responsible for compliance with the requirements in this procedure.
2.11.4 Procedure
a) The Aircraft Maintenance Manual (AMM) contains the instructions for the on-aircraft
maintenance necessary to ensure the continued airworthiness of the aircraft. The
aircraft certifying staff shall carry out maintenance on the aircraft and its installed
components in accordance with the AMM. However, in occasional cases, AMM tasks
may refer to a CMM for on-aircraft maintenance. In these cases, the CMM is part of
the Instructions for Continued Airworthiness (ICA) and can be used for the on-aircraft
maintenance.
b) Where the maintenance data in the AMM (e.g. maintenance data on buyer furnished
equipment and aircraft cabin interior equipment) is not available or inadequate in the
AMM, the certifying staff may use the CMM as a reference document for the
maintenance of the components installed on the aircraft provided the criteria specified
in paragraph c) are satisfied.
c) The CMM may only be used as a reference document for defect rectification of a
simple task, minor adjustment, visual inspection and limited part replacement (e.g.
replace screw on tray table…) on the installed component in cabin interior when the
following criteria are met:
1) The affected component is not a part of critical systems;
2) The task performed on the component does not require specialized skill or
additional training of the person performing the task;
3) The task performed on the component does not require specialized tool,
equipment or process;
4) Any part in the component that is replaced shall conform to the part number in the
CMM Parts List;

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 66
LINE MAINTENANCE PROCEDURE
USE OF COMPONENT MAINTENANCE Iss02/Rev04
MANUAL 01 Jun 2021
LINE MAINTENANCE MANUAL

5) The task performed on the component does not require disassembly, test or
operation check normally performed in a workshop environment.
d) The certifying staff shall be responsible to determine whether the task can be
performed in the line maintenance environment on the installed component in
accordance with the CMM, after he is satisfied that the criteria specified in paragraph
a) and c) are met.
e) The Quality Manager of the contracted maintenance organization shall be consulted
when in doubt as to whether a CMM reference can be used for performing the
maintenance on the installed component.
f) The certifying staff shall clearly state the CMM reference details in the aircraft
Technical Log or Work Order when certifying for the maintenance tasks performed on
the installed component.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 67
LINE MAINTENANCE PROCEDURE
AIRCRAFT WORK ORDER/ WORK PACK Iss02/Rev03
ISSUANCE AND ACCOMPLISHMENT 01 Nov 2020
LINE MAINTENANCE MANUAL

2.12 AIRCRAFT WORK ORDER/ WORK PACK ISSUANCE AND ACCOMPLISHMENT

2.12.1 Purpose
To ensure the VJC Work Order (WO), Work Pack (WP) issued from Planning Department
and MCC/ PCC are monitored, controlled and accomplished in accordance with the
maintenance requirements.
2.12.2 Scope
This procedure applies to Planning Department, MCC, VJC AMO and its contracted AMO.
2.12.3 Responsibility
a) VJC Planning is responsible for issuing the WO, WP in compliance with maintenance
requirements. Planning is also responsible for coordination with contracted AMO to
perform WP in case of VJC AMO does not have capability to perform.
b) Within his scope, VJC MCC is responsible for issuing the WO and monitor the
accomplishment.
c) Contracted maintenance organization is responsible for performing maintenance
works specified in the WO, WP.
2.12.4 Procedure
2.12.4.1 General
a) The WO is issued to request performing of a single maintenance task or a standard
check (group of Task Cards e.g. phase check) as specified in maintenance program.
b) The maintenance tasks can be:
1) Task cards or Single Running Task card (SRT).
2) Engineering Order/ Engineering Request/ Structure Repair Order.
3) Weekly check, etc.
NOTE: HT/LLP replacement shall be issued by WO and Task Card. WO shall indicate
cross reference to VJC Task card number.
c) The WP is issued to perform extensive maintenance package e.g. phase check,
engine change. WP may consist of plenty of WOs in its content.
2.12.4.2 WO, WP Issuance
a) The Planning shall prepare, and issue scheduled WO, WP in accordance with
approved Aircraft Maintenance Schedule. The issued WO, WP shall be provided to
either MCC or contracted AMO for accomplishment.
b) Within his scope, MCC shall prepare and issue WO (for weekly check, Navigation
database update, aircraft cleaning etc.). Said WO can be either performed by VJC
AMO or contracted AMO.
c) MCC, contracted AMO shall arrange appropriate manpower, facility and other
necessary resources to perform the WO, WP.
d) The following aspects shall be taken into account by MCC during preparation:
1) Capability of maintenance shift,
2) The place where aircraft will be maintained,
3) Type of maintenance works (duplicate inspection, critical task, required hangar
task etc.).

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 68
LINE MAINTENANCE PROCEDURE
AIRCRAFT WORK ORDER/ WORK PACK Iss02/Rev03
ISSUANCE AND ACCOMPLISHMENT 01 Nov 2020
LINE MAINTENANCE MANUAL

4) The elapse time needed for the maintenance works being done.
2.12.4.3 WO/ WP Accomplishment and Control
a) VJC AMO and contracted AMO shall perform requested WO, WP. Any deferment shall
not be allowed unless otherwise agreed by VJC. The deferment shall be followed
appropriate procedure in MME (exemption, variation, concession etc.).
b) After maintenance accomplished, the WO/ WP and associated paper works shall be
returned to VJC Technical Records.
c) Refer to SOP MCC & Line Maintenance, part 3.8_Short Term Planning Procedure for
detail process handled by MCC.
d) Refer to SOP Engineering, part 2.2_Maintenance Planning Procedures for detail
process handled by Planning.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 69
LINE MAINTENANCE PROCEDURE
CERTIFYING STAFF – MONITORING AND Iss02/Rev07
CONTROL 06 Nov 2022
LINE MAINTENANCE MANUAL

2.13 CERTIFYING STAFF – MONITORING AND CONTROL

2.13.1 Purpose
To establish an instruction for certifying staff to obtain a VJC’s approval in order to perform
maintenance actions and certify VJC’s aircraft to service.
2.13.2 Scope
This procedure is applied to the certifying staff who working on VJC’s aircraft at all line
stations and in base maintenance.
2.13.3 Responsibility
Contracted AMO and its Certifying staff, who perform maintenance on VJC’s aircraft are
responsible for complying with this procedure.
2.13.4 Reference
MME 3.7.7, 3.11
2.13.5 Procedure
a) Prior to performing maintenance actions on VJC’s aircraft, certifying staff must
participate in a training course prepared and introduced by VJC’s approved
instructors.
b) The training course’s syllabus must include at least the following:
1) Introduction of VJC’s maintenance requirements which described in its
Maintenance Management Exposition (MME); Line Maintenance Manual (LMM);
Interface Procedure Manual (IPM).
2) Overview of VJC’s documentation onboard;
3) VJC’s aircraft technical log system;
4) Training on VJC’s aircraft configuration (option) and other special maintenance
requirements (RII, RVSM, PBN, CAT II etc.)
c) VJC’s TQAD can authorize AMO designated staff as its in-house instructors to
perform the course for the other certifying staff (refer to MME 2.27). In this case,
training records must be established and sent to VJC’s Training Section for
acceptance and file.
d) The contracted maintenance organizations will provide theirs list of certifying staff
(roster list) to TQAD regularly and when there is any change in their roster. The roster
list shall indicate authorized functions for each certifying staff.
NOTE: the AMO may be required to provide all training records and qualification of its
certifying staff, who have been assigned to work on VJC’s aircrafts, for
competence review.
e) Upon receiving suggested roster list from contracted maintenance organizations, TQA
shall review and verify certifying staff document including but not limited to training
status, then issue Form VJC-SSQA-F-105 List of VJC's Acceptance Line Maintenance
Staff (for Line Contractor) and/or Form VJC-SSQA-F-106 List of VJC's Acceptance
Base Maintenance Staff (for Base Contractor) to maintenance organizations if
satisfactory. Only maintenance staff in the list of VJC’s acceptance maintenance staff
are allowed to perform maintenance on VJC’s aircraft.
f) List of VJC's Acceptance Line Maintenance Staff (Form VJC-SSQA-F-105) and List
of VJC's Acceptance Base Maintenance Staff (Form VJC-SSQA-F-106) shall be sent

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 70
LINE MAINTENANCE PROCEDURE
CERTIFYING STAFF – MONITORING AND Iss02/Rev07
CONTROL 06 Nov 2022
LINE MAINTENANCE MANUAL

to contracted maintenance organization, copy to Training Section and archived at VJC

TQA.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 71
LINE MAINTENANCE PROCEDURE
Iss02/Rev05
ONE-OFF AUTHORIZATION
LINE MAINTENANCE MANUAL 05 Jul 2021

2.14 ONE-OFF AUTHORIZATION

2.14.1 Purpose
To establish procedure to proceed an One-Off Authorization in accordance with VJC’s
policy and requirements.
2.14.2 Scope
This procedure is applied when aircraft has defects at the station and there is no
appropriate VJC certifying staff to perform maintenance and certification to release aircraft
to service. The following conditions will be applicable:
a) The maintenance works of contracted AMO are out of the scope of contract between
VJC and AMO but that maintenance works are within the AMO’s scope of work which
has been approved/accepted by the CAAV.
b) The maintenance works are within the AMO’s scope of work, AMO has been
approved/accepted by the CAAV but VJC has not signed maintenance contract with
AMO yet.
2.14.3 Responsibilities
a) MW is responsible for contacting and coordinating with the AMO to collect intended
certifying staff information (e.g. AML, authorisation certificate, etc.), AMO certification
(e.g. certificate, Ops Spec, Caplist, etc.) when necessary, and ensure that all relevant
instructions, approved data shall be provided to the AMO for performing maintenance
tasks.
b) The Technical Quality Assurance Manager or his designee is responsible for
approval, maintaining a register and copy of all One-Off Authorisation issued under
this procedure.
c) Certifying staff are responsible for erforming maintenance tasks that are within
his/her authorization privilege and compliance with approved data, his/her
organization maintenance procedures and VJC procedures.
2.14.4 Reference
MME 3.9, 4.1
2.14.5 Procedure
a) The MW will coordinate to AMO for maintenance support and collect information of
applicant if there is a need for One off authorization.
b) The certifying staff qualification requirements are as follows:
1) Hold a valid Aircraft Maintenance License with appropriate category and aircraft
type/rating issued by the NAA.
2) Hold a valid Authorization certificate with appropriate privileges for the aircraft,
engine type certification issued by AMO’s Quality Department.
c) MW will consult TQA and request for One off authorization.
d) The Technical Quality Assurance Manager or his designee, prior to approval of the
authorization, will assess the given documents. The TQAD may request additional
information from the applicant or the AMO for further assessment.
e) Upon approval, MW will send the scan copy of One off authorization letter and Work
Order to the AMO.
f) The authorization holder shall only perform maintenance works on aircraft when:

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 72
LINE MAINTENANCE PROCEDURE
Iss02/Rev05
ONE-OFF AUTHORIZATION
LINE MAINTENANCE MANUAL 05 Jul 2021

1) He/she obtain all necessary instructions/maintenance record completion

procedures given by MW
2) He/she has current applicable approved data.
3) He/she has all required tool/equipment, material to perform task which required
by the approved data.
g) Technical Log entry must be completed for any maintenance work performed as per
VJC requirements. The One-off authorization number shall be annotated in
Technical Log.
h) TQAD will keep relevant records and One-off authorization at least 02 years.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 73
LINE MAINTENANCE PROCEDURE
CONTROL OF THE USE OF BLANKING AND Iss02/Rev01
LOCKING DEVICES 25 Sep 2018
LINE MAINTENANCE MANUAL

2.15 CONTROL OF THE USE OF BLANKING AND LOCKING DEVICES

2.15.1 Purpose
To set a policy for the use of protective covers, blanks and landing gear safety pins on
aircraft.
2.15.2 Scope and Responsibility
This procedure is applicable to all VJC aircrafts during maintenance e.g. night stop
maintenance (except short turnaround time which is less than 02 hours during overnight
stop), towing for maintenance (except pushback for departure) or any maintenance
configuration that required installation of covers/ locking pins.
The certifying staff at line stations are responsible for compliance with this procedure.
2.15.3 Procedure
a) General
1) The term “Blanking and Locking Devices” used in this procedure is refer to items
such as pitot head and static blanking covers, landing gear locking pins, intake
blanks, external control locks etc.
2) Good maintenance practices dictate that the installation of blanks or covers requires
a clear, unambiguous entry in Technical Log that the aircraft is no longer airworthy
as a result of that installation. This practice would assist line maintenance personnel
in ensuring the removal of such items before aircraft acceptance by the flight crew.
3) The instructions are issued to institute the steps that should be followed by the
maintenance personnel to control the installation and removal of blanking, locking
devices such as pitot head and static blanking covers, landing gear locking pins,
intake blanks, external control locks etc.
b) Any time, if the protective covers, landing gear safety locking pins are installed, a
correspondence entry must be made in the “DEFECT” block of aircraft Tech Log. The
generic statement is “LDG SAFETY PINS AND PROTECTIVE COVERS INSTALLED”
NOTE: In case that certifying staff installed only LDG safety pins (e.g. towing) then
correspondence entry shall by “LDG SAFETY PINS INSTALLED”. This is to
reflect actual configuration of aircraft and to avoid confusion to certifying staff
who will perform removal of such devices.
c) Upon installation of protective covers, locking pins, certifying staff shall make sure that
streamers are in view.
d) Upon removal of the blanking covers, landing gear safety pins. An entry must be made
in the “ACTION TAKEN” block of aircraft technical log with the following wording:
“LDG SAFETY PINS AND PROTECTIVE COVERS REMOVED AND STOWED”
and certifying staff must certify in CRS block.
NOTE: Place the covers and pins in the stowage provided aboard the aircraft.
All covers and LDG pins must have red streamers attached.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 74
LINE MAINTENANCE PROCEDURE
CONTROL OF THE USE OF BLANKING AND Iss02/Rev01
LOCKING DEVICES 25 Sep 2018
LINE MAINTENANCE MANUAL

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 75
LINE MAINTENANCE PROCEDURE
INSTALLATION OF AIRCRAFT WHEEL- Iss02/Rev06
CHOCKS PROCEDURE 01 Jun 2022
LINE MAINTENANCE MANUAL

2.16 INSTALLATION OF AIRCRAFT WHEEL-CHOCKS PROCEDURE

2.16.1 Purpose
To establish an instruction for installation and removal of aircraft wheel-chocks during line
maintenance operation.
2.16.2 Scope
This procedure is applied for installation and removal of aircraft wheel-chocks during line
maintenance operation for all VJC’s aircraft at line stations.
2.16.3 Responsibility
Maintenance staff working on VJC’s aircraft at line stations are responsible for complying
with this procedure.
2.16.4 Procedure
2.16.4.1 General
a) The installation of the wheel-chocks on aircraft should be agreed with all the
requirements described in the AMM. All safety precautions called out by AMM shall
be adhered.
b) Before approaching the nose wheel on an arrival aircraft position chock,
maintenance staff shall ensure that the aircraft has come to a complete stop and the
anti-collision light are off.
c) Optionally, one pair of long chocks or two pairs of short chocks can be used for
installation of both aircraft nose wheels.
2.16.4.2 Wheel chock installation and removal procedure
a) Installation of the chocks on A/C Nose Wheels:
When A/C is completely stopped, the chocks are to be installed in front of and behind
both nose wheels prior to the headset being connected. Parking brake still set on.
b) Installation of chocks on A/C MLG Wheels:
After engines shutdown and completely stopped, the chocks are installed in front of
and behind the outboard set of one MLG (LH MLG is recommended). Parking brake
set off when nose wheels and at least one set of wheels on MLG have been chocked
up.
In abnormal circumstances, additional chocks may be required to be installed in front
of and behind other main landing gear wheels.
c) Location of the Wheel-Chocks

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 76
LINE MAINTENANCE PROCEDURE
INSTALLATION OF AIRCRAFT WHEEL- Iss02/Rev06
CHOCKS PROCEDURE 01 Jun 2022
LINE MAINTENANCE MANUAL

For A320/321:

When wind speed less than 25 KTS

When wind speed more than 25KTS

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 77
LINE MAINTENANCE PROCEDURE
INSTALLATION OF AIRCRAFT WHEEL- Iss02/Rev06
CHOCKS PROCEDURE 01 Jun 2022
LINE MAINTENANCE MANUAL

For A330:
When wind speed less than 25 KTS

When wind speed more than 25KTS

d) Removal of chocks
Maintenance staff shall remove the chocks only after all GSE have been
disconnected from the aircraft including the Aerobridge or passenger steps.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 78
LINE MAINTENANCE PROCEDURE
INSTALLATION OF AIRCRAFT WHEEL- Iss02/Rev06
CHOCKS PROCEDURE 01 Jun 2022
LINE MAINTENANCE MANUAL

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 79
LINE MAINTENANCE PROCEDURE
Iss02/Rev03
FUELING PROCEDURE
LINE MAINTENANCE MANUAL 01 Nov 2020

2.17 FUELING PROCEDURE

2.17.1 Purpose
To establish Re-Fueling/De-fueling in accordance with the appropriate referenced
Authority Regulations and VJC Requirements.
2.17.2 Scope
This procedure is applicable to Organisations and/or Personnel involved in the Line
Maintenance Servises for VJC’s aircraft.
2.17.3 Responsibility
The authorized staff at line stations is responsible for the specified procedures.
PIC is responsible for re-fuelling if there is no qualified personnel available.
2.17.4 Procedure
a) Re-fuelling
Upon arrival, the Pilot is responsible for recording correctly fuel quantities onboard as
requested at the completion of the technical log;
When carrying out preflight or transit, the authorized staff will communicate with flight
crew in order to get pre-uplift fuel quantity. Then he/she will inform to the Fuel
supplier’s staff for fuel uplift;
Refer to OM-Part A 8.2.1.3 for additional safety precaution when passengers are to
be allowed to embark, disembark or remain on board during fueling,
The authorized staff must monitor the whole fueling process and on behalf of VJC he
signs into fuel receipt;
Recording fuel uplift as the instruction is mandatory to the authorized staff. He also
must sign off the technical log page;
Finally, the authorized staff informs the pilot of the fuel quantity uplifted and completes
the technical log before departure.
b) Defuelling
During operations if de-fueling is necessary, authorized staff shall be communicated
by flight crew on the quantity to be de-fueled. Communication with flight crew is un-
necessary in cases when the de-fuel tasks is just to avoid water in fuel tanks.
Refer to OM-Part A 8.2.1.3 for additional safety precaution when passengers are to
be allowed to embark, disembark or remain on board during de-fueling,
The authorized staff shall communicate with the VJC representative and Contracted
Fuel Service Company for the vessel/tanker to de-fuel to.
The authorized staff shall perform the defueling task in accordance with the relevant
AMM tasks, other safety precautions and all additional precautions that the local
airport authority may have at that particular area/gate/airport.
Make sure to complete all necessary paper work (Technical log entry for the task)
after the defuel task have been performed.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 80
LINE MAINTENANCE PROCEDURE
Iss02/Rev03
FUELING PROCEDURE
LINE MAINTENANCE MANUAL 01 Nov 2020

NOTE 1: Before fueling Authorised staff has be sure that fuel delivered onto aircraft
1) Free of contamination;
2) Is of correct grade and specification for each aircraft type.
NOTE 2: During refueling, Authorised staff has to comply with safety precaution
mensioned in related AMM and other requirements that the local airport
authority may have at that particular area/gate or airport.
NOTE 3: Do not refuel/ defuel in bad weather conditions and electrical storms.
Lightning is dangerous.
When necessary, the actual quantity of on-board fuel shall be measured, using
manual magnetic stick. The maintenance action shall be recorded and certified in the
relevant Technical Log page to confirm the correct fuel quantity on-board for the
intended flight.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 81
LINE MAINTENANCE PROCEDURE
Iss02/Rev00
FUELING SPILLAGE
LINE MAINTENANCE MANUAL 16 Oct 2017

2.18 FUEL SPILLAGE

2.18.1 Purpose
To provide procedures for dealing quickly and effectively with any fuel spillage during line
maintenance.
2.18.2 Scope and Responsibility
It is the responsibility of authorized staff to ensure that all staff in areas of responsibility
comply with fuel spillage requirements as detailed in this procedure.
It is the responsibility of the contracted Maintenance Organization staff to liaise with local
environmental authorities to seek advice, guidance and in-force the regulations, and to
monitor of compliance with environmental legislation.
It is the responsibility of all maintenance staff to ensure clearing up of any spillage in their
work area and for ensuring compliance with the requirements as detailed in this
procedure.
2.18.3 Procedure
a) General
Fuel spills present an extremely hazardous fire potential and should be handled as
such. Because of the many variables, no two fuel spills will present identical hazards,
so one set of instructions cannot be applied in every case. However, prompt action,
good judgment, and initiative will always be required.
b) Precaution in fuel spillage
Personnel must take every precaution to avoid spilling fuel. If spill occurs, fueling
should be stopped immediately and shut of the source of the spill. The person in
charge of the operation will follow the procedures contained in this procedure, and
comply with environmental and the Airport Authority regulations.
1) Prevent source of ignition near the spill area.
2) Do not disconnect an external power plug while current is flowing. If it is
necessary to unplug a ground power unit, be sure the GPU generator is shut
off and the airplane's" external power not in use" indicator is lit.
3) Avoid backfires when shutting down motorized ground equipment near a spill.
Reduce engine's throttle slowly, and stop them.
4) If ground equipment is standing in spilled fuel, leave it as is; do not operate it
or move it. If a motor is running within the liquid area of spilled fuel, notify the
fire service department to handle the motor, do not attempt to shut down the
motor as extreme fire hazard can result from operating, shutting down, or
moving motorized equipment within the liquid area of spilled fuel.
5) An APU that is shut down while ingesting fuel spill vapors, flame may shoot out its
air intake. If the spill is medium or larger, do not shut down an APU that is running
with its air intake within 25 feet of spilled kerosene.
6) Communicate with cockpit if it is necessary to evacuate the airplane.
7) If anyone is on board an airplane in the immediate vicinity of the spill, be sure
they have an exit door open with a stair or jetway in place in case emergency
evacuation becomes necessary.
8) If it is unsafe to shut down the APU because of a spill near the air intake, advise
the cockpit crew that they should not shut the APU down.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 82
LINE MAINTENANCE PROCEDURE
Iss02/Rev00
FUELING SPILLAGE
LINE MAINTENANCE MANUAL 16 Oct 2017

9) Never permit personnel to walk through the liquid area of a spill fuel because of
life- threatening hazard in the event of fire.
10) Personnel with fuel-soaked clothing are to be promptly sent to a sheltered area to
disrobe and wash. If fuel contacts eyes, flush eyes thoroughly with water and get
medical attention.
11) The fire hazard of spilled fuel varies according to the size of exposed surface and
readiness with the fuel vaporizes.
c) Fuel Spill Handling
1) SMALL SPILLS (Any spill under 4.65 square meters in area)
i. Immediately stop fueling and shut off source of the leak.
ii. Alert the engineer in-charge.
iii. Clean up the spill.
iv. Check the area and the airplane to be sure that all spilled fuel has been
cleaned. When area is clean and safe, resume fueling.
NOTE: Dispose of cleaned up flammable liquids must be done in accordance
with environmental protection regulations.
2) LARGE SPILL (Any spill larger than 4.65 square meters in area, or is
continuous flow, or is in excess of 20 litres if the quantity is known)
i. Immediately stop fueling and shut off the source of the spill.
ii. Immediately evacuate passengers and crew if in the opinion of the person in
charge of operation, the spill presents a serous fire exposure or hazard to the
airplane, person refueling vehicle or other equipment.
iii. Obtain assistance of the Fire Service Department if, in the opinion of the
person in charge of the operation, this is deemed necessary.
iv. Slowly reduce the throttle down and stop the engines of all ground equipment
within 25 feet of the spill. Some units of ground equipment contain electrical
contacts, motors, etc., which are potential ignition hazards to fuel vapor. Such
unit must not be operated and, if necessary, will be removed manually.
v. Move portable firefighting equipment into position for immediate use.
vi. Assign a mechanic to guard the area around the spill. He must restrict the
affected area from any other operations until all fuel has been cleaned
completely.
vii. Clean up the spilled fuel.
viii. Check the area and the airplane to be sure all fuel has been cleaned, and
repeat cleanup as necessary. Normal operation may be resumed when, in the
opinion of the person in charge of the operation, no hazard exists to the
airplane, ground equipment, or to the passenger and personnel.

NOTE: Disposal of cleaned up flammable liquids must be done in accordance

with environmental Protection regulation.
ix. Investigation followed a fuel spillage shall be made to identify the cause of the
spill, the source of the spill, the estimated quantity of fuel spilled and surface
dimensions, etc. and other pertinent information as with any accident

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 83
LINE MAINTENANCE PROCEDURE
Iss02/Rev00
FUELING SPILLAGE
LINE MAINTENANCE MANUAL 16 Oct 2017

investigation. Either the MCC or the Duty Engineer shall file a TOR to SQA
Department within 24 hours after incident occurred.
The following information shall be included in the investigation report.
− Indicated fuel loads in tanks at the time of spill.
− From which wing did fuel spill.
− Was there any problem with fuel quantity gauges? If yes, which gauge and
was that the gauge placard inoperative prior to refueling.
− Which non-routine fueling procedure (if any) was being followed.
− Did unlevelled airplane altitude contribute to the spill? If yes, estimate
degrees and direction of roll or pitch, and cause.
− Describe any other factors that contributed to the spill.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 84
LINE MAINTENANCE PROCEDURE
Iss02/Rev00
FUELING SPILLAGE
LINE MAINTENANCE MANUAL 16 Oct 2017

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 85
LINE MAINTENANCE PROCEDURE
Iss02/Rev03
AIRCRAFT TOWING
LINE MAINTENANCE MANUAL 01 Nov 2020

2.19 AIRCRAFT TOWING

2.19.1 Purpose
To outline the general requirements, safety precautions in towing operations
2.19.2 Scope
This procedure is applied for towing activities for all aircraft handled by VJC.
2.19.3 Responsibility
MCC is responsible for coordinating the operation of A/C towing.
Duty Engineer is responsible for A/C towing and assigning towing personnel.
2.19.4 Procedure
a) Informing
1) If A/C is towing to contracted hangar, the MCC shall arrange place to park and
inform duty engineer and A/C towing personnel.
2) If A/C is towing to airport ramp, the MCC shall inquire for parking place and
schedule that is arranged by airport authority and inform duty engineer, towing
personnel before towing A/C to ramp
3) Duty engineer shall assign A/C towing personnel and inform him all necessary
information from MCC.
b) Personnel assignment and necessary equipment
1) Headset man: carries walkie-talkie and headset.
2) Cockpit man: carries walkie-talkie.
3) Towing tractor driver: shall have the airport certificate and to prepare towing
tractor, tow-bar and walkie-talkie
4) Wing walker/ tail walker: carries lighting wand/ air horn and monitor the A/C
clearance when towing/ pushback in a congested or restricted aircraft movement
area.
c) Wing walker/ tail walker: carries lighting wand/ air horn and monitor the A/C clearance
when towing/ pushback in a congested or restricted aircraft movement area.
d) The preparation before towing aircraft
NOTE 1: Towing preparation, checks and operations shall be performed IAW relevant
AMM and customer procedures. However, the following guidelines shall be
complied with if they are not against or stricter than the relevant AMM and
customer procedures.
NOTE 2: In case of thunderstorm or interphone system inoperative, the maintenance
staff shall communicate with cockpit man via hand signals.
1) Cockpit man
i. In case of A/C not equipped with APU or towing with battery, the cockpit man
shall confirm battery and brake accumulator are sufficient for emergency use
in predicted towing duration
ii. Adjust the seat and do not put feet on the pedal, maintain A/C in the condition
of parking brake set to prepare towing operation

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 86
LINE MAINTENANCE PROCEDURE
Iss02/Rev03
AIRCRAFT TOWING
LINE MAINTENANCE MANUAL 01 Nov 2020

iii. Contact to ATC to get towing permission and instruction, if required by airport
authority
iv. Turn on the navigation light and turn on the logo light if towing at night (Not
applicable for towing A/C not equipped with APU or towing with battery).
v. Standby to turn on the hydraulic system and anti-collision light (Not applicable
for towing A/C not equipped with APU or towing with battery).
vi. Standby to release parking brake.
2) Headset man
i. Ensure that personnel required for towing operation are adequate and briefed
for safe towing operation
ii. Confirm the A/C surround area and engine inlet/ gas exhaust area (if engine
run) are clean and clear of personnel/GSE/foreign object
iii. Confirm all entry and cargo doors are completely close and locked
iv. Check all down lock pins plug in landing gears and ensure the steering pin
being properly set.
v. Confirm flap/slat is in the up condition
vi. Inform cockpit man to build up the hydraulic system (Not applicable
for towing A/C not equipped with APU or towing with battery). The cockpit man
shall confirm the pressure is in normal condition.
vii. Check plug-pin of tow-bar is completely locked, confirm chocks are removed
and required wing, tail walkers are in position
viii. Put on the headset and be next to the nose wheel in safety position and keep
in contact with cockpit main and towing tractor driver.
e) Starting of A/C towing
1) Headset man confirms all personnel are in position
2) Headset man contact with cockpit man to release parking brake and turn on the
anti-collision light.
3) When the headset man confirms parking brake is released and anti-collision light
is on, he shall make a gesture to towing tractor driver- facing to driver and raise
right hand with fist (means parking brake is set), release his fist (means parking
brake is released). Then thumb up to mean the A/C is ready to tow
f) During A/C towing
1) Headset man
i. Keep contact with cockpit man and other towing personnel in entire towing
duration.
ii. Maintain the minimum distance 3 meters away from the nose gear, towing bar
while A/C is moving. Never walk in or forward of the path of tractor or nose
wheel.
iii. Observe the speed of A/C towing, turning angle, the condition of tow-bar and
the clearance of ground, and inform the conditions to driver
iv. If the A/C is temporarily stopped by other reasons, restrain to ask cockpit man
to set parking brake. Once re-towing A/C, he shall face to towing driver first
with thumb up to confirm towing driver didn’t set parking brake.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 87
LINE MAINTENANCE PROCEDURE
Iss02/Rev03
AIRCRAFT TOWING
LINE MAINTENANCE MANUAL 01 Nov 2020

v. If the shear pin of tow-bar is broken, request towing driver via walkie-talkie to
slow down the speed. If the tow-bar is separated from A/C, request cockpit
man to brake A/C immediately and also inform towing driver to take
immediately actions.
vi. Do not allow tractor driver to suddenly brake, accelerate, and steer the towing
tractor during A/C towing
2) Cockpit man
Do not brake and operate flight control system of A/C except for emergency
conditions or requested by headset man.
NOTE: The cockpit man is prohibited from putting his feet on brake pedal during
A/C towing.
i. The cockpit man is prohibited from testing the outer lights in cockpit during A/C
towing at night.
ii. Keep alert during towing A/C
iii. If the APU is malfunctioned during towing, firstly confirm the brake accumulator
pressure sufficient for remained towing duration and continue to tow A/C
iv. In case of towing A/C without electrical power supplied by A/C APU/Engine,
the towing speed must be under 5 km/h.
v. Wing walker/ tail walker/ clearance monitor
vi. Keep contact with headset man in entire towing duration.
vii. Monitor the clearance between towed A/C and other aircraft/ GSE/ hangar/
docks… and make warning to headset man as appropriate
g) Towing A/C to the destination points
1) When towing A/C to the destination point, the towing driver shall apply the brake
slightly to completely stop the A/C and shift gear of towing tractor to neutral
position, and pull the hand brake. Towing driver and headset man shall confirm
A/C is parked with thumb up, and then inform cockpit man to set parking brake.
2) When cockpit man receives the request from headset man, he shall set parking
brake and definitely answer parking brake set.
3) The headset man confirms parking brake set then put chocks in place
4) Head set man/ towing tractor driver shall disconnect towing bar
5) Cockpit man inform ATC of the end of A/C movement and request for
communication termination
6) After towing tractor and tow bar is disconnected, the headset man shall inform
cockpit man to depressurize hydraulic system, turn off anti-collision lights, position
lights and logo lights
7) Wing walker shall assist head set man to place safety cones at the engines
8) The cockpit man shall set A/C to normal configuration and perform 3600 check
(walk around) to confirm there is no damage on the A/C.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 88
LINE MAINTENANCE PROCEDURE
Iss02/Rev03
AIRCRAFT TOWING
LINE MAINTENANCE MANUAL 01 Nov 2020

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 89
LINE MAINTENANCE PROCEDURE
Iss02/Rev05
AIRCRAFT ARRIVAL AND DEPARTURE
LINE MAINTENANCE MANUAL 05 Jul 2021

2.20 AIRCRAFT ARRIVAL AND DEPARTURE

2.20.1 Purpose
To stipulate the standard, regulations for A/C arrival and departure activities.
2.20.2 Scope
This procedure is applied for arrival and departure activities within VJC ramp operations.
2.20.3 Responsibility
Maintenance staffs are responsible for implementing arrival and departure
activities in compliance with this procedure.
2.20.4 Procedure
NOTE: Verbal conversation between maintenance staff and fight crew shall be used as
specified in 2.20.4.3.
2.20.4.1 Aircraft Arrival
a) Before aircraft arrival, basing on information provided by MCC, the certifying staff shall
check A/C status to prepare for maintenance and servicing. The status checking
included but not limited to defect occurred during flight (PFR or onboard maintenance
message…) and deferred defects.
b) Maintenance staff shall ensure that all required equipment and arrival/departure KIT
are available at arrival gate/ parking place before A/C arrival.
c) Maintenance staff shall perform F.O.D. check on arrival gate/parking place
10 minutes prior to ETA.
d) Before A/C taxiing into the ramp, maintenance staff verifies that no people or vehicle
activity on the path of A/C to prevent from damaging aircraft or ground equipment.
e) When A/C completely stopped, maintenance staff approach from front to nose wheel,
confirm parking brake set and places chocks in front and behind nose and LH main
landing gear wheel(s).
f) Maintenance staff connects the headset to inform flight crew that chocks in place,
connect GPU/ Ground air conditioner upon request.
2.20.4.2 Aircraft Departure
a) Preparation
1) Maintenance staff shall check to ensure that:
i. All doors and panels are closed and locked;
ii. All landing gear down lock pins are removed;
iii. Steering lever is in appropriate position.
2) 15 minutes prior to the departure, maintenance staff shall take the headset to
contact flight crew and remain contacted in entire operation.
3) The maintenance staff shall inform cockpit if he has to leave and report to cockpit
when he is back to position.
b) Non-push back departure
1) Maintenance staff confirms
i. The MLG wheel chocks are removed;

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 90
LINE MAINTENANCE PROCEDURE
Iss02/Rev05
AIRCRAFT ARRIVAL AND DEPARTURE
LINE MAINTENANCE MANUAL 05 Jul 2021

ii. Surrounding of A/C, engine inlet and as exhaust areas are clean and clear of
personnel/GSE/foreign object
2) Maintenance staff informs flight crew to prepare for engine start. When realized
that navigation and anti-collision light are on, maintenance staff shall inform flight
crew that A/C ready for engine start.
3) Maintenance staff monitors the engine start process, and immediately warns the
flight crew of abnormalities such as: oil/ fuel leak, smoke, fire etc.
4) After receiving order from flight crew, maintenance staff disconnects head set,
closes and latches panel, removes NLG wheel chocks then standby near the A/C
nose route as requested by flight crew.
5) In case of the steering pin is used, the maintenance staff raises and stretches the
steering pin streamer to notify the flight crew (in case of insufficient illumination, it
shall be illuminated by the torchlight).
6) After confirm all clear, the maintenance staff gives “Thumb up” sign to the cockpit
and wait for the flight crew’s direction.
7) If the flight crew is ready to depart (flash/turn on the taxi-light), the maintenance
staff shall salute to the captain (means hand over the duties of defending flight
safety and servicing passengers to crews) and wave hand to the passengers (end
of waving hand till vertical stabilizer pass for full passenger A/C).
8) In case of emergency, call “STOP!” to order pilot to set brake using abruptly
extend arms to top of head, crossing arms.
c) Departure with push back
1) Maintenance staff confirms
i. Towing equipment is correctly connected; steering lever and pin are in “tow”
position;
ii. All chocks are removed;
iii. Surrounding of A/C, engine inlet and gas exhaust areas are clean and clear of
personnel/GSE/foreign object then informs flight crew to prepare for push
back;
iv. Hydraulic is pressurized by information provided flight crew;
v. Anti-collision light is turned on;
vi. Parking brake is released;
vii. Push back route or direction with flight crew;
2) After the receive push back order from flight crew, the maintenance staff shall give
command to the tractor driver by gesture
i. Clenching fist and then opening the hand means “PARKING BRAKE
RELEASED”.
ii. The “thumb up” means “READY FOR PUSH BACK”.
iii. If the maintenance staff wants to express the direction of A/C nose after the
A/C is pushed back, he shall use the forefinger to touch his nose first, and then
point the direction.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 91
LINE MAINTENANCE PROCEDURE
Iss02/Rev05
AIRCRAFT ARRIVAL AND DEPARTURE
LINE MAINTENANCE MANUAL 05 Jul 2021

3) The maintenance staff monitors ground clearance for push back and remain
minimum distance 3 meters away from the nose gear, towing bar and tractor while
A/C is moving. Never walk in or forward of the path of tractor or nose wheel.
4) In emergency case, the maintenance staff raises arm for palm face down and
waving up and down to remind tug driver for slow down or stop the tractor.
5) If the A/C is pushed back to the set point, the tractor driver shall use the “thumb
up” to mean OK.
6) If flight crew start engine during/ after pushback, the maintenance staff monitor
engine start follow requirement
i. Maintenance staff shall inform flight crew that A/C ready for engine start
ii. Maintenance staff monitors the engine start process, and immediately warns
the flight crew of abnormalities such as: oil/ fuel leak, smoke, fire etc.
7) After ensure parking brake set, the maintenance staff can disconnect the tow bar/
tractor,
8) After receiving order from flight crew, maintenance staff disconnects head set,
closes and latches panel, then standby near the A/C nose route as requested by
flight crew.
9) In case of the steering pin is used, the maintenance staff raises and stretches the
steering pin streamer to notify the flight crew ((in case of insufficient illumination,
it shall be illuminated by the torchlight).
10) After confirm all clear, the maintenance staff give “Thumb up” sign to the cockpit
and wait for the captain’s direction.
11) If the captain is ready to depart (flash/turn on the taxi-light), the maintenance staff
shall salute to the captain (means hand over the duties of defending flight safety
and servicing passengers to crews) and wave hand to the passengers (end of
waving hand till vertical stabilizer pass for full passenger A/C).
12) In case of emergency, call “STOP!” to order pilot to set brake using abruptly
extend arms to top of head, crossing arms.
2.20.4.3 Conversation Between Maintenance Staff And Fight Crew
a) Before start and push back
In case of hydraulic pressurization, flight crew or maintenance staff shall make sure
that the aircraft is clear of ground equipment

Crew Cockpit to ground.

Main. staff Ground to cockpit.
Crew Request to pressurize hydraulic.
Main. staff Clear to pressurize hydraulic

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 92
LINE MAINTENANCE PROCEDURE
Iss02/Rev05
AIRCRAFT ARRIVAL AND DEPARTURE
LINE MAINTENANCE MANUAL 05 Jul 2021

b) Non push back start

1) When the flight crew and maintenance staff are ready to start engines the flight
crew will advise as follows

Crew Cockpit to ground.

Main. staff Ground to cockpit.
Crew Are you ready to start engines
Main. staff Confirm brakes are set
Crew Brakes set
Main. staff Clear to start engines
Crew Starting engine number X
Main. staff Clear to start number X
2) The headset staff will monitor engine rotation and any abnormalities.

Main. staff N1 rotation

Crew Check.
3) Repeat above sequence for other engine

Crew Start complete, disconnect headset, hand signals

on the left/right side.
c) Push-back start
1) When the flight crew request pushback but ground personnel are not ready, then
the headset staff will answer as follows

Main. staff Negative, standby for pushback.

2) When the flight crew and headset staff are ready for push back the flight crew will
advise as follows

Crew Cockpit to ground.

Main. staff Ground to cockpit.
Crew Clear for pushback facing ... (direction)
Main. staff Pushback facing ..., release brakes.

Crew Brakes released

Main. staff Commencing pushback, clear to start engines.

3) Upon completion of a normal pushback the tractor driver will apply the brakes. The
maintenance staff shall advise the flight crew as follows

Main. staff Ground to cockpit, pushback complete, set brakes.

Crew Brakes set.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 93
LINE MAINTENANCE PROCEDURE
Iss02/Rev05
AIRCRAFT ARRIVAL AND DEPARTURE
LINE MAINTENANCE MANUAL 05 Jul 2021

4) Before, during or after pushback the maintenance staff will advise the flight crew
of when and where they will start the engines

Main. staff Clear to start engines

Crew Starting engine number X

Main. staff Clear to start number X

5) The maintenance staff will monitor engine rotation and any abnormalities

Main. staff N1 rotation.

Crew Check.

6) Repeat above sequence for other engine.

Crew Start complete, clear to disconnect, hand signals

on the Left/Right side.

Main. staff Disconnecting, hand signals on the left/right side.

d) Engine Start with External Pneumatic Power

1) The procedure shall be carried out in accordance with the specific aircraft FCOM.
2) The maintenance staff will advise the flight crew when the required services are
available and co-ordinate connection and removal of equipment

Main. Staff Ground to cockpit.

Crew Cockpit to ground.
Main. staff The Air starter connected, standing by for engine
start.
Crew Ready to start engines. Supply pneumatic pressure.
Main. Staff Pneumatic pressure is available.
Crew Starting engine number X
Main. staff Clear to start number X
3) The maintenance staff shall monitor engine rotation and any abnormalities

Main. staff N1 rotation

Crew Check

Crew Engine number X or number Y start complete,

remove the Air starter, GPU

Main. staff The Air starter, GPU is removing

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 94
LINE MAINTENANCE PROCEDURE
Iss02/Rev05
AIRCRAFT ARRIVAL AND DEPARTURE
LINE MAINTENANCE MANUAL 05 Jul 2021

4) After the Air starter/ GPU removed, the maintenance staff will advise the flight
crew that he is ready for start or push back and they will perform Non push back
start or Push back start procedure as practicable. Then they will apply the Cross
Bleed Start procedure for starting the other engine.
e) Arrival Procedures

Main. staff Ground to cockpit.

Crew Cockpit to ground.
Main. staff Chocks in place,
Crew Brake released
f) Hand-signals
In case of interphone system inoperative, and signals shall be used IAW. Chapter
ATC – ICAO RULES OF THE AIR – ANNEX 2 unless otherwise specified by
customer.
In case of thunderstorm or interphone system inoperative, the maintenance staff shall
communicate with flight crew via hand signals IAW CAAV AC-10-003 and ICAO
Annex 2- Rules of the air.
Below are some necessary hand signals for maintenance staff:
1) Technical/ Servicing Communication Signals:

Establish communication via interphone

(Technical/ servicing communication signal)

Extend both arms at 90 degrees from body

and move hands to cup both ears.

Connect ground power

(Technical/ servicing communication signal)

Hold arms fully extended above head; open left

hand horizontally and move finger tips of right
hand into and touch open palm of left hand
(forming a “T”). At night, illuminated wands can
also be used to form the “T” above head.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 95
LINE MAINTENANCE PROCEDURE
Iss02/Rev05
AIRCRAFT ARRIVAL AND DEPARTURE
LINE MAINTENANCE MANUAL 05 Jul 2021

Disconnect power
(Technical/ servicing communication signal)

Hold arms fully extended above head with finger

tips of right hand touching open horizontal palm
of left hand (forming a “T”); then move right hand
away from the left. Do not disconnect power until
authorized by flight crew. At night, illuminated
wands can also be used to form the “T” above
head.

Negative
(Technical/ servicing communication signal)

Hold right arm straight out at 90 degrees from

shoulder and point wand down to ground or
display hand with “thumbs down”; left hand
remains at side by knee.

2) Brake and Chock Signals:

Set brakes

Raise hand just above shoulder height with open

palm. Ensuring eye contact with flight crew,
close hand into a fist. Do not move until receipt
of “thumbs up” acknowledgement from flight
crew.

Release brakes

Raise hand just above shoulder height with hand

closed in a fist. Ensuring eye contact with flight
crew, open palm. Do not move until receipt of
“thumbs up” acknowledgement from flight crew.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 96
LINE MAINTENANCE PROCEDURE
Iss02/Rev05
AIRCRAFT ARRIVAL AND DEPARTURE
LINE MAINTENANCE MANUAL 05 Jul 2021

Chocks inserted

With arms and wands fully extended above head,

move wands inward in a “jabbing” motion until
wands touch. Ensure acknowledgement is
received from flight crew.

Chocks removed

With arms and wands fully extended above head,

move wands outward in a “jabbing” motion. Do
not remove chocks until authorized by flight crew.

3) Engine-Related Signals:

Start engine(s)

Raise right arm to head level with wand pointing

up and start a circular motion with hand; at the
same time, with left arm raised above head
level, point to engine to be started.

Cut engine(s)

Extend arm with wand forward of body at

shoulder level; move hand and wand to top of left
shoulder and draw wand to top of right shoulder
in a slicing motion across throat.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 97
LINE MAINTENANCE PROCEDURE
Iss02/Rev05
AIRCRAFT ARRIVAL AND DEPARTURE
LINE MAINTENANCE MANUAL 05 Jul 2021

4) All-clear signal

Affirmative/all clear

Raise right arm to head level with wand pointing

up or display hand with “thumbs up”; left arm
remains at side by knee.

Note: This signal is also used as a

technical/servicing communication signal.

5) Fire signal
Fire

Move right-hand in a “fanning” motion from

shoulder to knee, while at the same time pointing
with left hand to area of fire.

6) Release aircraft for taxi

Dispatch aircraft

Perform a standard salute with right hand and/or

wand to dispatch the aircraft. Maintain eye
contact with flight crew until aircraft has begun to
taxi.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 98
LINE MAINTENANCE PROCEDURE
Iss02/Rev05
AIRCRAFT ARRIVAL AND DEPARTURE
LINE MAINTENANCE MANUAL 05 Jul 2021

7) Stop signals

Normal stop

Fully extend arms and wands at a 90-degree

angle to sides and slowly move to above head
until wands cross.

Emergency stop

Abruptly extend arms and wands to top of head,

crossing wands.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 99
LINE MAINTENANCE PROCEDURE
Iss02/Rev02
DE/ANTI-ICING PROCEDURE
LINE MAINTENANCE MANUAL 22 Feb 2019

2.21 DE/ANTI-ICING PROCEDURE

2.21.1 Purpose
To establish de-icing/anti-icing procedure in accordance with the appropriate referenced
Authority Regulations and VietJet Air Requirements.
To ensure that during low temperature conditions, an aircraft ready for flight must not
have ice, snow, clush or forst adhering to its sufaces.
2.21.2 Scope
This procedure applies to Organisations and Personnel involved to the de/anti-icing for
VJC’s aircraft.
2.21.3 Responsibility
The ground handling staff, certifying staff and the flight crew are responsible for ensuring
that aircraft is being De/anti-iced in accodance with the specified procedures.
2.21.4 References
De-icing/Anti-icing Program Manual
Line Maintenance Contract, Ground Handling Contract
2.21.5 Definition and Abbreviation
a) Anti-icing: Is a precautionary procedure, which provides protection against the
formation of frost or ice and snow accumulation on treated surfaces of the aircraft for
a limited period of time (holdover time).
b) De-icing: Is a procedure by which frost, ice, slush or snow is removed from the aircraft
in order to provide clean surfaces.
c) De/anti –icing is a combination of the two procedures: de-icing and anti-icing
performed in one or two steps.
2.21.6 Procedure
NOTE: Details of De/Anti-icing is described in VJC De-icing/Anti-icing Program Manual
a) During low temperature conditions, the certifying staff or flight crew perform ice-check
immediately before the aircraft departure.
b) The certifying staff and/or the PIC will decide if the aircraft need to remove frost, ice
and snow.
c) Perform removal of frost, ice and snow with or without using de-icing / anti-icing fluid.
d) De/anti-icing operation is normally carried out by the Contracted Ground Handling
Company before take-off. VJC has accepted De/anti-icing procedures of the Ground
Handling Company upon approval by SQA Department of VJC.
e) The certifying staff or flight crew must communicate and check with the Contract
Ground Handling Company to make sure that the correct type of fluid (if any) is used
for the de/anti-icing of the aircraft iaw the instructions of the aircraft manufacturer.
f) Accomplish final check before aircraft dispatch to ensure aircraft is cleaned. This
check is normally performed from both outside the aircraft and inside the flight deck.
g) The correct type and quantity of the fluid used will be recorded in the relevant
Technical Log page by PIC.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 100
LINE MAINTENANCE PROCEDURE
Iss02/Rev02
DE/ANTI-ICING PROCEDURE
LINE MAINTENANCE MANUAL 22 Feb 2019

h) Other information/instructions for the safe takeoff (such as hold-over time…) shall be
given to the flight crew.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 LINE MAINTENANCE PROCEDURE Page 2 - 101

LRU ROBBERY Iss02/Rev06

(CANNIBALIZATION)/SWAPPING ON VJC
LINE MAINTENANCE MANUAL AIRCRAFT 01 Jun 2022

2.22 LRU ROBBERY (CANNIBALIZATION)/SWAPPING ON VJC AIRCRAFT

2.22.1 Purpose
To ensure the robbery/ swapping of LRU on VietJet Air aircraft meet all applicable
requirements.
2.22.2 Scope
This procedure is applied for controlling of activities related LRU robbery (cannibalization),
swapping on VJC aircraft.
2.22.3 Responsibility
a) Maintenance Control Center Manager/ Maintenance Watch Duty Manager and/or
Technical Service Manager or his designated deputies is responsible for authorization
of cannibalization.
b) MCC is responsible for evaluating the defect and A/C status, proposing solution and
requesting certifying staff to rob/swap aircraft LRUs. MCC is also responsible for
issuing Work Order for robbery/cannibalization.
c) TSE is responsible for further support and clarification on airworthiness condition and
modification status of the robbed component if requested by MCC.
d) Certifying staff is responsible for LRU robbery/swapping IAW related approved
maintenance data and VJC procedures.
e) AMOS Data Entry is responsible for update component changes upon swapping or
cannibalization based on documents.
2.22.4 Reference
MME 1.6.7
2.22.5 Procedure
2.22.5.1 General
a) In the event of non-availability of spare part, it may consider performing part swapping
or robbery as alternative solution for troubleshooting and dispatch purposes. This may
only occur in occasionally basis.
b) All maintenance actions must be followed approved data e.g. AMM, TSM etc.
c) Component status on aircraft and its status in AMOS must be verified and confirmed
serviceability before proceeding.
d) All related maintenance actions and information of affected LRUs must be recorded
into appropriate maintenance documents e.g. TL, WO, ER etc.
2.22.5.2 Source
The source from which cannibalization may be undertaken are as follows:
a) Engine, component held in Store
b) Aircraft undergoing maintenance
c) AOG aircraft
d) Standby aircraft

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 LINE MAINTENANCE PROCEDURE Page 2 - 102

LRU ROBBERY Iss02/Rev06

(CANNIBALIZATION)/SWAPPING ON VJC
LINE MAINTENANCE MANUAL AIRCRAFT 01 Jun 2022

2.22.5.3 Cannibalization/ Robbery

a) Robbery of LRUs from other aircrafts shall only be applied when instructed by VJC
MCC upon approval Maintenance Control Center Manager/ Maintenance Watch Duty
Manager and/or Technical Service Manager or his deputies (verbal or email) for AOG
situation. In case of verbal authorization, the same shall be intimated in writing (email)
to all concerned.
b) Once authorization for robbing has been granted, MCC Controller or MCC Technical
Support must check and ensure the airworthiness condition and modification status
of the robbed LRUs that is going to be robbed meet the requirements of the aircraft
where it will be fitted on. If such conditions could not be verified, MCC Controller must
contact TSE for further support and clarification.
c) Once the airworthiness condition and modification status of the robbed LRUs are
verified satisfactorily, MCC Controller or MCC Technical Support shall issue WO for
robbery the component/part.
d) The VJC’s certifying staff must follow LMM 2.23 to issue Re-Certified Certificate for
the robbed LRU. However, it’s not necessary to issue Re-certified certificate if the
robbed aircraft LRU is directly installed on the other aircraft at same location and by
same certifying staff. In this case, all related information to confirm the serviceability
of robbed LRUs is recorded in Technical Log.
NOTE: contracted AMO may use its re-certified certificate form.
e) If there is the need of sending robbery LRU to another location, the certifying staff
shall issue re-certified certificate for LRU. The LRU shall be sent to Store for
packaging and delivered to requested station.
f) For robbery, certifying staff shall:
1) Follow all precautions IAW relevant AMM, including open, safety and attach the
Warning tag to the switch/ CB,
2) Remove LRU IAW relevant AMM,
3) Attach Warning tag to position of removed LRU,
4) Perform liquid drainage and preservation as required by relevant AMM,
5) Cap the tube/lines ends with blanking caps/plugs to prevent contamination,
6) Cover connectors and stow loose wires.
g) Maintenance entries in aircraft which LRU removed
The certifying staff shall record into Technical Log the following contents:
1) The first entry
i. “DEFECT” block: a reason for cannibalization, WO number and name of
robbed LRU, aircraft registration number which robbed LRU will be installed.
ii. “ACTION TAKEN” block: related maintenance actions, AMM reference for
removal, position of removed LRU if applicable.
iii. “Nomenclature”, “P/N”, “S/N off” blocks: information of removed LRU.
iv. “C.R.S” block: signature and authorization number.
2) Make a second entry in next “DEFECT” block with statement: “REQUEST FOR
INSTALLATION OF XXX” where XXX is a name of robbed LRU.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 LINE MAINTENANCE PROCEDURE Page 2 - 103

LRU ROBBERY Iss02/Rev06

(CANNIBALIZATION)/SWAPPING ON VJC
LINE MAINTENANCE MANUAL AIRCRAFT 01 Jun 2022

h) Maintenance entries in aircraft which LRU is being installed:

1) The certifying staff shall have an appropriate maintenance certification in Tech
Log upon completion of installation task.
2) “GRN ON” will be Aircraft Registration Number which LRU has been robbed.
i) After robbery of LRU, spare part shall be requested by MCC.
j) When having spare part, LRU shall be installed on aircraft that missing part due to
robbery.
k) The WO mentioned in paragraph 2.22.5.3.c) will be remained open and only closed
after part installed back on aircraft.
l) AMOS Data Entry will perform label booking for robbed components to reflect the
proper component position on AMOS system after receiving sufficient documents
(TLP, work order, recertify certificate…)
2.22.5.4 Swapping
a) Swapping of LRU to prolong defect existing is prohibited. If there is existed ADD,
swapping of faulty LRU to clear said ADD, and raise new ADD for other system/ other
aircraft is not allowed.
b) Swapping of LRUs shall only be applied upon requested by VJC MCC.
c) Swapping for trouble shooting purpose
1) When a reported fault is not confirmed on the ground (all tests given in the fault
confirmation paragraph are done and the results are correct), it is possible to swap
identical LRUs on the same aircraft for subsequent flights for data analysis and
decrease the NFF rate. In this case, MCC shall follow up status of affected aircraft
for further assessment and actions.
2) When a root cause of a fault cannot be confirmed on ground, and ADD (e.g. ADD
# 1) already raised for this fault, it is possible to swap identical LRUs on the same
aircraft for subsequent flights for monitoring. Notice to Crew (NTC) shall be raised
to annotate the swapping, ADD # 1 still remained.
MCC shall follow up and notice the condition of aircraft to maintenance providers
for necessary support. When necessary, MCC can request engineer onboard for
correction in outstation.
If fault followed to destination system during next flights and reported, a following
action shall be complied:
i. Certifying staff shall clear original ADD (ADD #1) and raise new ADD. The due
date of new ADD will be a same due date of original ADD (ADD #1);
ii. NTC shall be cleared.
3) It is possible to swap identical LRUs (e.g. X and Y) between aircrafts, in order to
perform trouble shooting to confirm root cause of a fault on ground.
i. If root cause of a fault is confirmed on the ground (e.g. LRU X is confirmed as
defective part), the LRU X and Y must be installed back to its original position.
ii. If the LRU X is not a root cause and a fault still existed on the originative
aircraft/ system, it is not necessary to install back LRU X and Y in original
positions.
NOTE: Swapping is only carried out when approved data (AMM, IPC, MEL etc.)

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 LINE MAINTENANCE PROCEDURE Page 2 - 104

LRU ROBBERY Iss02/Rev06

(CANNIBALIZATION)/SWAPPING ON VJC
LINE MAINTENANCE MANUAL AIRCRAFT 01 Jun 2022

do not mention those LRUs in the list of non-allowable LRUs for swapping.
4) Maintenance entries
i. All maintenance actions during swapping of LRUs shall be recorded in the
relevant Tech logs with cross ref to relevant AMM, TSM… and proper
certification.
ii. The entries in the Aircraft Technical Logs shall be made to reflect the changes
in positions of the swapped LRU X and Y with the relevant details
− Same aircraft: position changed (LH, RH, FIN…) after swapping of LRU X
and Y, followed by respective P/N, S/N.
− Between aircrafts: P/N, S/N of LRU X and Y shall be recorded. GRN will
be aircraft Registration # of aircraft which LRU removed originally (this is
only applicable if LRUs are not swapped back)
d) Swapping for aircraft dispatch purpose
When there is a logbook entry, and the suspected LRU (e.g. LRU X) is a NO GO as
per MEL in its original position X (e.g. X=1) OR less penalizing in another position Y
(e.g. Y=2). At that stage, the certifying staff is allowed to remove the faulty LRU X and
swap it with the same P/N LRU Y if and only if:
1) The subject LRU is confirmed faulty by the applicable TSM fault isolation;
2) The specific TSM procedure does not forbid swapping;
3) LRU X and Y are installed on the same A/C;
4) Swapping is not used to extend a dispatch under MEL condition;
NOTE: The maintenance must apply MEL procedures and limitations for LRU X in
position Y. Corrective maintenance must be applied as soon as possible and
in any case before the MEL time limit.
5) LRU X and Y have dedicated C/Bs;
6) The faulty LRU X (installed after swapping in position Y) is de-energized. In
accordance with LRU Removal/Installation AMM procedures, a BITE test of LRU
Y (installed in position X) shall be performed after swapping.
e) AMOS Data Entry will update component change on AMOS system to reflect the
proper component position after receiving sufficient documents (TLP and/or work
order if any)
2.22.5.5 Rob Part from Next Higher Assembly in Store
Refer to SOP MCC & Line Maintenance 3.9.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 105
LINE MAINTENANCE PROCEDURE
RE-CERTIFYING A COMPONENT/ PART Iss02/Rev04
REMOVED FROM AIRCRAFT 01 Jun 2021
LINE MAINTENANCE MANUAL

2.23 RE-CERTIFYING A COMPONENT/ PART REMOVED FROM AIRCRAFT

2.23.1 Purpose
To ensure the used component/ part removed from aircraft is re-certified as serviceable
IAW applicable requirements.
2.23.2 Scope
This procedure is applied to the serviceable components removed from aircraft including,
but not limited to, the following circumstances:
a) For trouble-shooting or cannibalization (robbery).
b) Required by Engineering Order (EO), Engineering Request (ER) or Work Order (WO)
as schedule maintenance.
2.23.3 Responsibility
The certifying staff is responsible for confirming that the component/ part meet all
applicable requirements before being re-certified.
2.23.4 Reference
MME 1.6
2.23.5 Procedure
a) The certifying staff must confirm the following requirements are met before the
component/ part is considered as serviceable:
1) During the last flight, the components and related systems operated normally and
there is no evidence of defect; or
2) If any defect occurred in the related system during the last flight but trouble
shooting confirms that component is not the cause of the defect;
3) The removal was performed in accordance the relevant AMM by a qualified
person;
4) A physical condition is good (no damage, corrosion, leak etc.);
5) Other inspections/tests required by the relevant manufacturer maintenance
instructions have been carried out if any;
6) Removal/ Unserviceable tag shall be completed (except for robbery) with
appropriate information and clearly state reason for removal as “Scheduled” or
“T/S”
7) The removed component has been preserved in compliance with Manufacturer
requirements.
8) To issue Re-certified Certificate, certifying staff shall fill all necessary information
in the appropriate blocks of Form MXF203 including:
i. Certificate reference number;
ii.Description, Part number, Serial Number;
iii.
Work performed to confirm component as serviceable;
iv.Other necessary information (if applicable), for example: Flight hours;
Technical log, PFR, Maintenance Message;
v. Stamp or authorization number and signature of the certifying staff who issues
the certificate.
NOTE: contracted AMO may use their own Re-certified form.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 106
LINE MAINTENANCE PROCEDURE
RE-CERTIFYING A COMPONENT/ PART Iss02/Rev04
REMOVED FROM AIRCRAFT 01 Jun 2021
LINE MAINTENANCE MANUAL

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 107
LINE MAINTENANCE PROCEDURE
HANDLING AIRCRAFT PARTS AND Iss02/Rev06
MATERIAL 01 Jun 2022
LINE MAINTENANCE MANUAL

2.24 HANDLING AIRCRAFT PARTS AND MATERIAL

2.24.1 Purpose
To establish the requirements to handle and control aircraft parts for installation and
removal on VietJet Air aircraft.
2.24.2 Scope
a) This procedure applies to aircraft parts such as components, safety equipment and
consumable materials that are supplied to the VJC line stations and contracted
maintenance organizations.
b) This procedure also apply for Removal/ Installation of aircraft components at line
stations includes but not limits to the tasks below:
1) Identification of the parts needed for removal/installation;
2) Spare parts request, acquisition and handling;
3) Returning Defective/ Serviceable components and all documentations relating to
the removal/installation to main base or to the address provided by the VJC
representative.
2.24.3 Reference
MME 1.6.4
2.24.4 Responsibility
Store Manager, Supply Manager, VJC’s certifying staff and the contracted AMO are
responsible for compliance with the requirements of this procedure.
2.24.5 Procedure
2.24.5.1 Spare request and Logistic
When there is a need for spare part arisen at a line station, the authorized staff will raise
a Spare Request form MXF210 and forward to the VJC MCC as follows:
a) Using fax or email transmission a spare request message to MCC for spare parts
required.
b) The Spare request shall have all details including P/N required, description, deadline
etc. providing as much as practicable Troubleshooting Information for any possible
technical support.
c) The spare request from MCC must got the approval from Maintenance
Director/Deputy Director or MCC Manager before sending to Supply Department for
purchasing.
MCC will coordinate with Supply & Store Department for locating the required spare
parts and will inform the Line Station as promptly as the spare part details become
available.
d) Logistic arrangement and coordination of critical/AOG spares must be focused
through the MCC/MW/Supply & Store together with the Local VJC Representative and
AMO.
2.24.5.2 Part receiving
a) All aircraft parts supplied to the Line Stations/AMO shall be subjected to physical
inspection to ensure:

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 108
LINE MAINTENANCE PROCEDURE
HANDLING AIRCRAFT PARTS AND Iss02/Rev06
MATERIAL 01 Jun 2022
LINE MAINTENANCE MANUAL

1) Parts are free from obvious damage or discrepancy suffered during transit, proper
packing and blanking;
2) Delivery and certification documents are available and correct;
3) Part number/serial number on the received parts tally with the certification
documents, and tally with the aircraft IPC, if required for immediate installation on
the aircraft;
4) Shelf life of the parts has not been exceeded.
b) All relevant precautions must be applied during handling of special items,
such as ESDS parts, etc.
c) All new or repaired/ overhauled aircraft components shall be accompanied with the
true copy of Airworthiness Release Certificates issued by the aircraft manufacturer/
component OEM or maintenance provider and VJC serviceable tag. The below are
required ARC:
1) CAAV form one and/or
2) EASA form one/ UK CAA form one and/or
3) FAA 8130-3 and/or
4) TCCA form one and/or
5) ANAC form F-100-01
NOTE: All original certification and shop documents are kept in main Store as
specified in MOPM chapter 4 – part 2.
Only Serviceable tag is kept along to the First Aid Kit.
d) In the event of an AOG, VJC may loan part or arrange direct shipment to AMO. In
such case, part shall have all required certification documents before use.
e) The AMO may carry out part incoming inspections as per its MOE procedure to ensure
that the part is in a satisfactory condition for fitment on VJC aircrafts.
2.24.5.3 Removal/ Installation of the Parts
a) Part removal/ installation are carried out in according with the instructions of the
aircraft maintenance manual, other approved data.
b) After installation and satisfactory check have been carried out, ensure that all required
part replacement details have been correctly entered and certified in the Technical
Log. All accompanied release documentation of the replacement parts are attached
to the corresponding Technical Log page or inserted securely in the Technical Log
cover folder.
NOTE: For VJC line maintenance stations, documentation shall be handled i.a.w MCC
SOP.
c) The authorized staff removing the part shall take all necessary precautions to ensure
that the part is removed properly from the aircraft. All removal data (P/N, S/N) must
be entered accurately into the Technical Log page. A Technical Log entry in the
DEFECT column will be made to record the reason for the removal.
d) Occasionally, there may be a need to remove a serviceable part from an aircraft in
order, for example, to return to the owner after loan period, or to facilitate the
investigation of incidents, where the recorders may be required to remove and
download. The removal of serviceable part from an aircraft can be carried out only

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 109
LINE MAINTENANCE PROCEDURE
HANDLING AIRCRAFT PARTS AND Iss02/Rev06
MATERIAL 01 Jun 2022
LINE MAINTENANCE MANUAL

when there will be a Work Order or detailed instructions from VJC Planning/ MCC. In
this case, refer LMM 2.23 for required processes. In addition, below requirements
shall be followed:
1) Removal/ Unserviceable tag shall be completed with appropriate information and
indicated reason for removal as “Scheduled”;
2) Re-certified certificate shall be issued to state the serviceable status of removed
part as required by Work Order or detailed instructions from VJC Planning/ MCC;
3) Above documents shall be attached along with removal part and return to store
for further deposition.
e) Before taking off the Technical Log page, make sure that the page is filled with all the
latest flight information.
2.24.5.4 Returning of part
a) Removed part must be thoroughly cleaned. All residual fluid must be
drained. End of duct and connector must be caped hermetically.
b) All defective parts removed from the Aircraft must be labeled to reflect the condition
of the part. All information of the part such as P/N, S/N, reason to remove, the date of
removal, A/C registration from which part has been removed must be filed in the
Removal/ Unserviceable label by an authorized CRS staff.
c) Defective components removed from A/C must be returned to store accompanied with
Post Flight Report (PFR), Troubleshooting Data (TSD if required), Testing Result (if
required) and Removal/ Unserviceable tag.
d) Other components including consumable that may be required to be retained for
investigation in the case of incident/accident will be returned to main base when
authorized staff at Line station is requested to do so.
e) The defective components and removed parts shall be packed into the proper packing
(preferable original one), which must meet all transportation requirements and any
additional requirements if instructed by VJC Store. The packing will be marked as
required, and the part will be shipped back to the VJC store.
f) All relevant documentation shall be inserted into the appropriate protection bag and
be securely attached to the container (or box) of removed part.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 110
LINE MAINTENANCE PROCEDURE
HANDLING AIRCRAFT PARTS AND Iss02/Rev06
MATERIAL 01 Jun 2022
LINE MAINTENANCE MANUAL

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 111
LINE MAINTENANCE PROCEDURE
RVSM, PBN AND CAT II MAINTENANCE Iss02/Rev07
PROCEDURE 06 Nov 2022
LINE MAINTENANCE MANUAL

2.25 RVSM, PBN AND CAT II MAINTENANCE PROCEDURE

2.25.1 Purpose
This procedure is described additional maintenance to be performed on the VietJet Air
aircraft for RVSM, PBN and CAT II operations.
2.25.2 Scope
This procedure provides all RVSM, PBN and CAT II maintenance requirements that
pertain to line station maintenance activities, where the systems, methods and
procedures are defined as mandatory, and must be complied with to obtain and maintain
the CAAV RVSM, PBN and CAT II Operational Approval.
NOTE: The RVSM, PBN and CAT II maintenance requirements shall be included into
Training Program Syllabus and provided to VJC contracted AMO, and shall be
reviewed as part of recurrent training (the read and sign or e-learning training
methodology can be used for maintenance staff).
2.25.3 Responsibility
VJC and the contracted AMO certifying staff are responsible for compliance with the
procedure.
2.25.4 Reference
MME 2.17, 2.23, 2.25
2.25.5 Definition and Abbreviation
a) Reduced Vertical Separation Minimum (RVSM): The goal of RVSM is to reduce the
vertical separation above flight level (FL) 290 from the current 2000-ft minimum to
1000-ft minimum.
b) Performance Based Navigation (PBN) is a new navigation technology, which
improves the accuracy of navigation, optimizes air space, and increase the density of
aircraft in a fixed space. This method guides the navigation equipment on aircraft
maximally. PBN includes area navigation (RNAV) and required navigation
performance (RNP), in which:
1) Area navigation (RNAV): A method of navigation which permits aircraft operation
on any desired flight path within the coverage of station-referenced navigation
aids or within the limits of the capability of self-contained navigation aids, or a
combination of these.
2) Required Navigation Performance (RNP): A navigation specification that includes
a requirement for on-board navigation performance monitoring and alerting is
referred to as an RNP specification.
c) Category II (CAT II) operation: A precision instrument approach and landing with a
decision height lower than 60 m (200 ft), but not lower than 30 m (100 ft) and a runway
visual range not less than 300 m (1200 ft)
d) Category IIIA (CAT IIIA) operation: A precision instrument approach and landing with:
a decision height lower than 30 m (100 ft) or no decision height and a runway visual
range not less than 175 m. Category IIIB (CAT IIIB) operation: A precision instrument
approach and landing with: a decision height lower than 15 m (50 ft), or no decision
height and a runway visual range less than 175 m but not less than 50 m. Category
IIIC (CAT IIIC) operation: A precision instrument approach and landing with no
decision height and no runway visual range limitations.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 112
LINE MAINTENANCE PROCEDURE
RVSM, PBN AND CAT II MAINTENANCE Iss02/Rev07
PROCEDURE 06 Nov 2022
LINE MAINTENANCE MANUAL

2.25.6 Procedure
2.25.6.1 Required Equipment
a) RVSM
Refer VJC MEL for required components.
b) PBN (RNAV & RNP)
Refer VJC MEL for required components.
c) CAT II
Refer VJC MEL for required components.
NOTE: All aircraft equipment and systems related to RVSM, RNAV, RNP and CAT II
operation are fully described in MEL.
2.25.6.2 Pre-Flight Action
The following actions shall be accomplished during pre-flight:
a) Determine that the aircraft is authorized for RVSM/PBN/CAT II operations by
checking copied of AOC operations specification that lists the aircraft by make, model,
and serial number as being authorized for RVSM/PBN/CAT II operations;
b) Review the maintenance entries and related Tech log, ADD log, NTC to ascertain the
condition of equipment required for RVSM/PBN/CAT II operation. Ensure that
maintenance actions have been taken to correct defects to required equipment;
c) Communicate to flight crews for condition of aircraft.
2.25.6.3 MEL Application For RVSM, PBN And CAT II
a) This procedure is to ensure compliance to the RVSM, PBN (RNP/RNAV) and CAT
II/III requirements when release the aircraft with deferred defects that have remarks
“EXCEPT FOR RVSM, OR PBN (RNP/RNAV) OR CAT II” in the MEL manual. As
this may have an impact on RVSM, PBN (RNP/RNAV) and CAT II operations, the
current status of the aircraft must be communicated effectively throughout VJC
maintenance and operation systems.
b) When a defect cannot be rectified, the certifying staff shall assess the deferrable
defect against MEL. If MEL allows but with the condition of Non RVSM, PBN
operation, CAT II operation which stated in MEL dispatch condition or in related
Operation procedure (O). MWC must inform to OMC immediately.
c) OMC shall be advised about aircraft status for aircraft arrangement/re-route if
necessary.
d) Downgrade of RVSM, PBN and CAT II
When permitted to release the aircraft to service with the defect deferred for Non
RVSM, PBN, CAT II/III operation, the Certifying staff must do the following:
1) Raise an ADD as normal procedure, adding appropriate phrase “NON RVSM
OPERATION, PBN OPERATION, CAT II OPERATION” in the “ACTION TAKEN”
block of the Technical Log after statement about deferral of defect.
2) Adding appropriate phrase “NON RVSM OPERATION, PBN OPERATION, CAT
II OPERATION” and write YES in the “OPS LIMIT” box in the Airworthiness/MEL
ADD log.
3) Raise an NTC and brief Flight Crew of any possible performance limitations.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 113
LINE MAINTENANCE PROCEDURE
RVSM, PBN AND CAT II MAINTENANCE Iss02/Rev07
PROCEDURE 06 Nov 2022
LINE MAINTENANCE MANUAL

4) Advise MWC /OMC about the situation. When the defects related to RVSM
operations is cleared, certifying staff will notify flight crew by writing a note “A/C
RETURN to RVSM” in the Tech Log. Certifying staff should also advise MWC
/OMC the new status of the aircraft.
e) Upgrade of RVSM, PBN and CAT II
1) When the defects related to RVSM, PBN-RNP (RNAV), CAT II operations is
cleared by certifying staff, he shall notify flight crew by writing a note “A/C
RETURN TO RVSM”, “A/C RETURN TO PBN”, “A/C RETURN TO CAT II” in
the Tech Log and NTC shall be cleared. Certifying staff shall also advise MWC/
OMC the status of the aircraft.
2) OMC shall be notified for aircraft condition.
2.25.6.4 Other Maintenance Application for CAT II
a) CAT II/III Downgrading:
Important Note:
• CAT II can be downgraded to CAT I.
The aircraft autoland operational status shall be downgraded to CAT I, under any of
the following conditions:
1) Engineering modification regarding AD/SB that affects to CAT II performance.
2) Following the occurrence of a defect to any one or more of the aircraft systems
which are essential to CAT II operations.
3) When the integrity of at least one of the systems essential to CAT II operations is
in doubt.
4) When the aircraft has not performed a successful simulated or actual CAT II
approach during the previous 180.
5) Failure to complete the functional tests of CAT II required equipment.
b) Downgrading due to technical issues:
If an AD/SB requires downgrading CAT II status, Technical Services Department will
process downgrading CAT II to CAT I accordingly.
c) Downgrading due to Autoland Status reported unsuccessful with the relevant aircraft
defect:
Certifying staff shall check Autoland Monitoring form placed on cockpit. If the last
autoland is unsuccessful, and the relevant aircraft defect found and recorded in the
TechLog, the affected aircraft shall be downgraded to CAT I in accordance to the
procedure of Downgrading due to Deferred Defects (refer to 2.25.8.7).
d) Downgrading due to Chronic (or Repetitive) Discrepancies:
The MCC shall handle monitoring and detecting of a chronic (or repetitive) CAT II
equipment/system malfunction. An aircraft experiencing chronic (or repetitive)
discrepancy shall be downgraded to CAT I status in accordance with the procedure
of Downgrading due to Deferred Defects (refer to 2.25.8.7).

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 114
LINE MAINTENANCE PROCEDURE
RVSM, PBN AND CAT II MAINTENANCE Iss02/Rev07
PROCEDURE 06 Nov 2022
LINE MAINTENANCE MANUAL

e) Downgrading due to Deferred Defects:

When the landing capability of the aircraft is impacted by an inoperative item in
according with MEL, certifying staff shall:
1) Raise an ADD as a normal procedure and include certification statement “NON
CAT II OPERATION” in Technical Log to indicate that A/C is downgraded to CAT
I as appropriate.
2) Write a note of “NON CAT II OPERATION” in “Notice to Crews” form QDF 104V
to indicate that A/C is downgraded to CAT I as appropriate.
3) Make entry in ADD log as a normal procedure and add the statement “NON CAT
II OPERATION” in the ADD Log to indicate that A/C is downgraded to CAT I as
appropriate.
4) Contracted maintenance organization shall inform to MCC about aircraft CAT II
downgraded immediately by using ADD Notice and other means of
communication.
f) Downgrading due to the aircraft NOT performed a successful simulated or actual CAT
II approach:
During the daily check, certifying staff shall check the Autoland form:
1) If the aircraft has not performed a successful simulated or actual CAT II approach
during the previous 180 days and if there is no similar ADD raised, the affected
aircraft shall be downgraded to CAT I as follows:
i. Raise a non-airworthiness ADD as a normal procedure and add the statement
“NON CAT II OPERATION DUE TO AUTOLAND NOT PERFORMED” in
Technical Log to indicate that A/C is downgraded to CAT I. The due date of
this ADD is 180 days.
ii. Write a note of “NON CAT II OPERATION DUE TO AUTOLAND NOT
PERFORMED” in “Notice to Crews” form QDF 104V to indicate that A/C is
downgraded to CAT I.
iii. Make entry in ADD log as a normal procedure and add the statement “NON
CAT II OPERATION DUE TO AUTOLAND NOT PERFORMED” in the ADD
Log to indicate that A/C is downgraded to CAT I. Contracted maintenance
organization shall inform MCC then MCC notify relevant departments such as
MWC, OMC, Flight Ops and the next destination airport by telephone, FAX or
email (or equivalent) about aircraft CAT II downgraded.
g) CAT II/III Upgrading:
Important Note:
• CAT I can be upgraded to CAT II.
1) If the aircraft has been downgraded due to defect, aircraft shall only be upgraded
to CAT II operation if:
i. Defects related to CAT II are rectified by appropriate certifying staff in
accordance with AMM requirements; and
ii. Certifying staff category B2 perform LAND CAT III CAPABILITY TEST
successfully as per applicable Airbus AMM.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 115
LINE MAINTENANCE PROCEDURE
RVSM, PBN AND CAT II MAINTENANCE Iss02/Rev07
PROCEDURE 06 Nov 2022
LINE MAINTENANCE MANUAL

NOTE: certifying staff in possession of a category other than B2 authorization may

rectify defects related to system not affecting the function of the auto-pilot
(e.g. wipers, rain repellent or window heat) to upgrade CAT I to CAT II as
appropriate without performing Land Cat III Capability test. Refer table 2 for
such equipment. Upon defect rectification, the statement “A/C RETURNED
TO CAT II” shall be recorded in Tech log.
2) If the aircraft has been downgraded to CAT I due to NO performance of a
successful simulated or actual CAT II approach during the previous 180 days.
Aircraft shall only be upgraded to CAT II operation if:
i. Certifying staff category B2 perform LAND CAT III CAPABILITY TEST
successfully as per applicable Airbus AMM; or
ii. A performance of a successful simulated or actual CAT II is completed.
3) Upon performance LAND CAT III CAPABILITY TEST, the certifying staff B2 must
include certificate statement:
“LAND CAT III CAPABILITY TEST CARRIED OUT-SATIS. A/C RETURNED TO
CAT II” as appropriate in Tech log. The AMM task reference number for the Land
CAT III capability test must be recorded.
4) ADD and NTC shall be cleared. Certifying staff should also inform MCC about the
status of the aircraft upgraded.
5) Contracted maintenance organization shall inform MCC and MCC then notify the
relevant divisions such as MWC, OMC about aircraft CAT II upgraded.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 116
LINE MAINTENANCE PROCEDURE
RVSM, PBN AND CAT II MAINTENANCE Iss02/Rev07
PROCEDURE 06 Nov 2022
LINE MAINTENANCE MANUAL

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 117
LINE MAINTENANCE PROCEDURE
Iss02/Rev06
CRITICAL TASK CERTIFICATION
LINE MAINTENANCE MANUAL 01 Jun 2022

2.26 CRITICAL TASK CERTIFICATION

2.26.1 Purpose
The purpose of this procedure is to emphasize the recommendation practice of
performing maintenance on identically dual or multiple systems to avoid the risk of
repeated maintenance error.
2.26.2 Scope
This procedure applies to all maintenance activities on VJC aircraft in both line and base
maintenance.
2.26.3 Responsibility
a) VJC Planning is responsible for providing identification of critical task on relevant
scheduled maintenance tasks.
b) Contracted AMO and certifying staff are responsible for recognition of critical tasks
and carry out in accordance with this procedure.
2.26.4 Procedure
2.26.4.1 Definition
A maintenance task involving some element of removal/ disassembly and installation/
reassembly of several components of the same type fitted to more than one system on
the same aircraft during a particular maintenance check.
2.26.4.2 Control of Critical tasks
a) The VJC Aircraft Maintenance Program (AMP) for each aircraft type operated by VJC
contains a list of critical tasks. All critical routine task cards issued by the Planning
Department are identified as “Critical Task” on the task card.
b) Non-routine management of critical tasks is the responsibility of the AMO performing
the aircraft Release to service.
c) No single certifying staff shall be allowed to perform any identical maintenance work
on the identical system of the same aircraft. Maintenance on similar or dual systems
using same certifying staff during a single maintenance visit must be avoided.
d) VJC MCC/ contracted AMO shall plan and ensure that maintenance on identical or
dual systems are carried out by using different certifying staff.
e) VJC MCC/ contracted AMO may, however, plan and ensure that maintenance on
identical or dual systems using the same certifying staff is only carried out at the
separate maintenance visits.
f) Alternatively, when only one person is available to perform the same tasks, then an
additional re-inspection of the work by the same certifying staff must be carried out
and re-certified on the separate task card or Technical log column to fulfill the
requirement. e.g. In the case of removal and re-fitment of oil filler caps, a re-inspection
of all oil filler caps should be carried out after the last oil filler cap has supposedly
been refitted.
g) The Technical log page shall reflect the certification of the following statement: “RE-
INSPECTION OF ALL OIL FILLER CAPS ARE CARRIED OUT”
h) The certifying staff, who carried out said task e.g. replace oil filter, shall sign off task
card, WO, TL where applicable. If engine run is necessary to complete said
maintenance tasks e.g. leak check, the engine run shall be performed and carried out

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 118
LINE MAINTENANCE PROCEDURE
Iss02/Rev06
CRITICAL TASK CERTIFICATION
LINE MAINTENANCE MANUAL 01 Jun 2022

by authorized staff who has engine run up function. Technical log entry or NRC shall
be recorded the engine run performed.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 119
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
EDTO MAINTENANCE PROCEDURE
LINE MAINTENANCE MANUAL 25 Aug 2023

2.27 RESERVEDEDTO MAINTENANCE PROCEDURE

2.27.1 Purpose
This is a procedure for all additional maintenance to be performed on the VJC EDTO
Approved Aircraft for meeting the up to 90, 120,180 minute EDTO operation requirements
regardless the nature of the intended flight (EDTO or non-EDTO).
2.27.2 Scope
a) This procedure provides all EDTO requirements that pertain to Outstation
maintenance activities, where the systems, methods and procedures are defined as
mandatory, and must be complied with to obtain and maintain the CAAV EDTO
Operational Approval.
b) This EDTO Procedure must be included into the Outstation’s staff EDTO Awareness
Training Program Syllabus for VJC Aircraft Maintenance Service Qualifications and
shall be reviewed as part of recurrent training. Additionally, recurrent EDTO training
shall focus on the following:
1) Significant changes to VJC EDTO program.
2) Significant EDTO airplane modifications and configuration changes.
3) Review of EDTO training as required.
c) Though the Focal and Contact Point for all maintenance operational EDTO concerns
of VJC is Technical Division. For the effective and timely actions, all outstations carry
out maintenance for VJC EDTO Approved Aircraft must make contact all-through the
VJC fotal contact as described in section 1.4 Communication Contact.
2.27.3 Responsibility
VJC AMO, contracted AMO and the Line Station Authorized Staff are responsible for the
procedure.
2.27.4 Reference
EDTO Manual – Chapter 5 Maintenance Procedure.
2.27.5 Definition and abbreviation
The current regulatory guidance document AC 120-42B (FAA) is accepted by the CAAV
to be the basis requirement for EDTO approval of VJC.
Downgraded EDTO is EDTO restricted to less than the Operational Approval stipulated
time of 90, 120-180 minutes.
Non-EDTO are flights that remain within 60 minutes of landing at suitable airport.
EDTO significant systems are systems or equipment when failure can cause A/C to
land at an adequate airport or affect flight safety of A/C or passenger at that time.
Verification action is maintenance action performed by an EDTO qualified CRS in
accordance with approved maintenance documents.
2.27.6 Procedure
Refer to EDTO Manual Chapter 5: Maintenance Procedure for specific procedures.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 120
LINE MAINTENANCE PROCEDURE
Iss02/Rev09
EDTO MAINTENANCE PROCEDURE
LINE MAINTENANCE MANUAL 25 Aug 2023

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 121
LINE MAINTENANCE PROCEDURE
Iss02/Rev00
RESERVED
LINE MAINTENANCE MANUAL 16 Oct 2017

2.28 RESERVED

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 122
LINE MAINTENANCE PROCEDURE
Iss02/Rev00
RESERVED
LINE MAINTENANCE MANUAL 16 Oct 2017

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 123
LINE MAINTENANCE PROCEDURE
Iss02/Rev00
ENGINE GROUND RUN
LINE MAINTENANCE MANUAL 16 Oct 2017

2.29 ENGINE GROUND RUN

2.29.1 Purpose
This procedure details the practices and precautions necessary during engine ground
running of VietJet Air (VJC) aircraft.
2.29.2 Scope
a) It is the responsibility of the duty MCC supervisor to assign two duly certifying staff
holding appropriate ratings to be positioned in the aircraft flight deck for the engine ground
run.
b) A minimum of two ground crews shall also be in attendance on the ground during the
engine run. It is the responsibility of the certifying staff to brief his ground crews to
observe all applicable safety and technical instructions whilst running engines in
accordance with the Aircraft Maintenance Manual
c) It is the responsibility of the ground crew to adhere to the instructions of the certifying
staff.
d) It is the responsibility of the ground crews to ensure ground safety during engine
ground run, and call for an immediate engine shut down any time becoming aware
that personnel are in danger.
2.29.3 Procedure
a) An engine ground run on a VietJet Air aircraft shall only be conducted by an
appropriately authorized person in accordance with the engine operation procedures
and safety precautions set out in the AMM.
b) The certifying staff holding authorization for EGR shall occupy the Captain position
for the engine ground run, called as Ground Run Coordinator. He shall take charge
of the engine ground run operation and be responsible for operating the engine
controls and holding the aircraft brakes during the engine ground run.
c) The certifying staff occupying the First Officer’s position shall be conversant with the
operation of the engine instrumentation, fuel, oil, electrical, pneumatic, fire and APU
systems. This staff shall be responsible for recording the engine parameters and
monitoring the engine instruments, EGT gauges and ECAM instrumentation for any
impending engine problems.
d) Preparation for engine ground run:
The Ground Run Coordinator will prepare for the engine ground run as follows:
1) Ascertain reason for ground run and prepare engine run sheets and AMM
2) Review aircraft technical log and check deferred defect to ensure that the aircraft
engines and systems are operational.
3) Brief all his crew members to ensure that they are conversant with their duties
and are aware of personal safety requirements, particularly the procedures,
cautions and warnings in the Aircraft Maintenance Manual regarding the inlet and
exhaust areas of engines during ground running, danger zones and engine safety
corridors.
4) Ensure that the aircraft is not run facing any building, hangar or large permanent
structure unless it is at a safe distance away in case it should jump the chocks.
5) Obtain the wind speed direction and temperature, and ensure aircraft is correctly
and safely positioned.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 124
LINE MAINTENANCE PROCEDURE
Iss02/Rev00
ENGINE GROUND RUN
LINE MAINTENANCE MANUAL 16 Oct 2017

6) Ensure that an adequate portable fire extinguisher is located in the immediate

vicinity of the aircraft on the engine run location.
7) Ensure the apron is clean and free of foreign objects.
8) Ensure that no other aircraft are immediately ahead or behind the aircraft being
run-up to avoid jet blast damage.
9) Ensure that only those persons directly concerned with the engine ground run
are permitted in the flight deck.
10) Check the aircraft wheels are securely chocked and the undercarriage pins are
fitted;
e) Communication
1) Prior to and during the engine ground run, communication between the
maintenance crew in the aircraft flight deck and outside on the ground shall be
established and maintained at all times
2) Radio communication with the ATC shall be carried out by a certifying staff
conversant with the standard radiotelephony procedures. The engine ground run
shall be conducted in a location assigned by the ATC.
3) Prior to the commencement of the engine ground run, clearance shall be
obtained from the ATC. The ATC shall also be advised on the completion of the
engine ground run.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 125
LINE MAINTENANCE PROCEDURE
GROUND SUPPORT EQUIPMENT (GSE) Iss02/Rev00
MAINTENANCE 16 Oct 2017
LINE MAINTENANCE MANUAL

2.30 GROUND SUPPORT EQUIPMENT (GSE) MAINTENANCE

2.30.1 Purpose
To ensure the availability and serviceability of the ground support equipment units to
provide the essential support for an effective and efficient sustenance in the daily
operations through prompt repair and preventive maintenance
2.30.2 Schedule Maintenance
a) Daily inspection-Motorized
User of equipment shall carry out the basic checks on the general condition before
using the equipment. The checks will include:
1) Visual inspection of the bodyworks, wheel condition, fire extinguisher (if equipped)
and placards
2) An operational check of the horn and lights such as beacon, brake, main, reserve,
turn-off signals or hazard lights.
3) A quantitative check of the fluid levels such as engine oil, brake fluid, transmission
and power steering oil, radiator and battery
b) Weekly inspection
The weekly inspection is basically identical to the daily check.
c) Schedule maintenance/ servicing
All motorized equipment will undergo a more specific and detailed check due at certain
period. All check/servicing intervals will be retrieved from Maintenance Manual of the
respective GSE
GSE maintenance program shall be developed and monitored by VJC AMO.
Maintenance tasks should be carried by third parties based on VJC WO or request.
All work performed must be recorded and calculated for last done/next due monitoring
d) Maintenance and inspection- Non Motorized
Visual inspection on the general condition of bodyworks, locks and stabilizers, tow-
arm and steering mechanism of non-motorized general equipment such as
maintenance steps and platforms, nitrogen carts, wheel and brake trolleys, trestles,
main and nose wheel jacks shall be carried out by the users before using the
equipment
All reported defects have to be attended and repair immediately
NOTE: It is responsibility of each user to report to their manager about defects on
equipment for corrective action.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 2 - 126
LINE MAINTENANCE PROCEDURE
GROUND SUPPORT EQUIPMENT (GSE) Iss02/Rev00
MAINTENANCE 16 Oct 2017
LINE MAINTENANCE MANUAL

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 LIST OF FORMS AND FORM COMPLETION
Iss02/Rev00
INSTRUCTION

LINE MAINTENANCE MANUAL 16 Oct 2017

CHAPTER 3
LIST OF FORMS AND FORM COMPLETION INSTRUCTION

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 LIST OF FORMS AND FORM COMPLETION
Iss02/Rev00
INSTRUCTION

LINE MAINTENANCE MANUAL 16 Oct 2017

INTENTIONALBLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 3 - 1
LIST OF FORMS AND FORM COMPLETION
INSTRUCTION Iss02/Rev06
TABLE OF CONTENTS
LINE MAINTENANCE MANUAL 01 Jun 2022

3.1 LIST OF FORMS 3

3.2 FORM COMPLETION INSTRUCTION 5

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 3 - 2
LIST OF FORMS AND FORM COMPLETION
INSTRUCTION Iss02/Rev06
TABLE OF CONTENTS
LINE MAINTENANCE MANUAL 01 Jun 2022

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 3 - 3
LIST OF FORMS AND FORM COMPLETION
INSTRUCTION Iss02/Rev00
LIST OF FORM
LINE MAINTENANCE MANUAL 16 Oct 2017

3.1 LIST OF FORMS

Refer to Master list of form for detailed information. This master list of form is controlled
by Engineering’s library.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 3 - 4
LIST OF FORMS AND FORM COMPLETION
INSTRUCTION Iss02/Rev00
LIST OF FORM
LINE MAINTENANCE MANUAL 16 Oct 2017

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 3 - 5
LIST OF FORMS AND FORM COMPLETION
INSTRUCTION Iss02/Rev06
FORM COMPLETION INSTRUCTION
LINE MAINTENANCE MANUAL 01 Jun 2022

3.2 FORM COMPLETION INSTRUCTION

Each form has completion instructions section in its last page.
For sample entries, please refer to VJC’s Maintenance sample entries (Form VJC-
SSQA-F078) for detailed information. The revised sample entries will be issued when
there are changes of related forms.

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.
 Page 3 - 6
LIST OF FORMS AND FORM COMPLETION
INSTRUCTION Iss02/Rev06
FORM COMPLETION INSTRUCTION
LINE MAINTENANCE MANUAL 01 Jun 2022

INTENTIONAL BLANK PAGE

The approved Master Copy of this document is controlled by DCC-SQA.

Uncontrolled copy when printed or downloaded.