Mahamadou Ceesay Sisay
Parlaiment St 670 Toronto M4X 1R4
E-mail: [email protected]
Tel: +1 (437) 261-7803
REGULATED TRAINING
2010-2012 Mechanical Technician- IES Garrotxa
2006-2010 ESO INS Bosc de la Coma - Olot
PROFESSIONAL EXPERIENCE
Sep 2012 - Mar 2023 Company: Sandu Diabugu Companhia Lda
FINANCE, SHOP, STORE MANAGER AND CASHIER (Maputo, Mozambique)
A multifaceted professional with a robust background in finance, office task, shop and store
management, and cashier responsibilities. Seeking a challenging position that leverages financial
expertise while utilizing strong leadership skills in managing retail operations and ensuring
exceptional customer service.
Financial Skills: Financial, shop, and store manager roles encompass a diverse skill set, blending
financial expertise with operational management and leadership abilities. Proficiency in financial
analysis, budgeting, and forecasting facilitates strategic decision-making and resource allocation. A
strong grasp of inventory management, including optimizing stock levels and analyzing sales data,
enhances profitability and operational efficiency.
Leadership skills are pivotal, directing teams toward sales targets while prioritizing customer
satisfaction through exceptional service. Effective staff training and development ensures a skilled
and motivated workforce, crucial for maintaining high standards in customer experience.
Strategic sales planning and execution, coupled with innovative marketing initiatives, drive revenue
growth. Managing store operations, including merchandising and product displays, enhances
customer engagement and boosts sales. Balancing financial goals with exceptional customer
service defines managerial success in these roles.
Adaptability to evolving market trends and the ability to navigate complexities are essential. Strong
communication, analytical thinking, and decisive decision-making foster growth and profitability
while ensuring a seamless shopping experience. Upholding a customer-centric approach while
optimizing financial performance marks a successful leader in the dynamic landscape of retail
management.
SALES SKILLS
Working in a shop provided me with essential sales skills that shaped my professional
growth. I improved my communication by actively listening to customers and clearly
articulating product benefits, building trust and satisfaction. My product knowledge
expanded, enabling me to make informed recommendations. I developed strong problem-
solving abilities by resolving customer inquiries swiftly, ensuring a positive shopping
experience. Additionally, I mastered upselling and cross-selling techniques to boost
transaction values. These experiences, combined with teamwork and collaboration, have
equipped me to excel in any sales environment, driving both personal and organizational
success.
LANGUAGES:
Native Catalan, Native Spanish, Advanced English, Portuguese and French.
