TEMENOS T24

System Monitor

User Guide

Information in this document is subject to change without notice.

No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written permission of TEMENOS Holdings NV.

Copyright 2005 TEMENOS Holdings NV. All rights reserved.

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Table of Contents
Overview .................................................................................................................................................. 3
T24 Monitor ............................................................................................................................................. 4
Monitor Legend .................................................................................................................................... 5
Monitor Statistics.................................................................................................................................. 5
TC Server Control ................................................................................................................................ 5
Monitor Configuration........................................................................................................................... 6
Monitor Manager ..................................................................................................................................... 7
Creating a Configuration ...................................................................................................................... 7
System Connectivity ................................................................................................................................ 9
Launching the Application .................................................................................................................... 9
Monitoring Connectivity...................................................................................................................... 10
Connectivity Scenarios ...................................................................................................................... 11
Unable to resolve the Web Server (URL)....................................................................................... 11
Unable to resolve TC Server .......................................................................................................... 11
Unable to resolve the Web Server & TC Server ............................................................................ 12
Monitor Interval .................................................................................................................................. 13

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Overview
The System Monitor ToolBox plug-in provides a facility to monitor the TC Server activity and also view
the connectivity status of the key T24 system components. The existing java TC Monitor functionality
that is provided with the TC Client & Server package will be replicated in the T24 Monitor plug-in.

The System Monitor plug-in provides access to the following components:

T24 Monitor Manager: An application to define and mange multiple T24 Monitor configurations
T24 Monitor: The graphical monitor of TC Server activity
T24 Connectivity: An application to display the connectivity status of the T24 Browser web server, TC
Server and T24 system.

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T24 Monitor
The T24 Monitor can be launched by clicking on the ‘T24 Monitor’ icon of via the ‘T24 Monitor Manger’.
When the T24 Monitor is launched directly via the icon a dialog will by shown requesting the required
configuration.

The host is the IP Address of the TC Server and the Port is the Monitor Port that is defined in
‘tcserver.xml’. The description can be used to identify this TC Server. Once the details have been
supplied the click ‘OK’ and the T24 Monitor application will be launched.

The T24 Monitor application

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Monitor Legend
Along the X axis the value is set as time in seconds , the Y axis has no labelled description but inherits
the label from the legend, both X and Y axis are self scaling.
Below is the Legend attached to each path is a different value, T24’s value is in milliseconds, Total
Transactions is in single units. The symbols used in the ledged can be changed by selecting the
option Reload Config found under the toolbar directory File.

Monitor Statistics
Under the graphic consol is the numeric interpretation of the graph above.
Here the active listener is T24, the columns are re-sizable and the graphic paths related to the listener
can be hidden or displayed with by clicking the tick box on the left.

TC Server Control
From the T24 Monitor the TC Server can be restarted and stopped.
NOTE: Once the TC Server is stopped it can not be restarted from the T24 Monitor. A system
administrator must re-start it via the TC Server shell or batch file.
These options are available from the toolbar directory Server and the Monitor tab.

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Monitor Configuration
The T24 Monitor displays the listeners and adaptors that have been defined in the TC Server set up

By left clicking on any of the adaptors or listeners in the Configuration tab the main screen will list the
associated adaptor group with the listeners present.
Here the Listeners can be enabled or disabled.

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Monitor Manager
The T24 Monitor Manager can define multiple configurations that the T24 Monitor application can use.
The T24 Monitor Manger can be used to define multiple configurations and be used to launch them.

Creating a Configuration
To create the T24 Monitor configuration, launch the T24 Monitor Manager and click the ‘Create’ link at
the bottom left hand corner of the screen.

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A dialog box requesting the TC Monitor settings will be shown and must be completed before the
configuration is saved.

The Name and Description fields can be populated with anything the user requires, the host details in
this case are the Host or Service name that is to be monitored (IP address), and the Port Number
must be the Monitor Port number found in the ‘tcserver.xml’ file in the tcserver install directory under
the ‘conf’ directory.

Once the details of the new profile have been approved the profile appears along side others in the
profile and can be launched by focusing the cursor on the required profile and clicking on Start in the
top left hand corner. This will launch the T24 Monitor application for that configuration.

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System Connectivity
The ‘T24 Connectivity’ application can be used to graphically display the connectivity status of the key
T24 system components.
The T24 Connectivity application tests the status of the following components:
T24 Browser web container
This is the path to the URL as defined in the selected ToolBox connection profile
TC Server
This is the TC Server as defined by the configuration given, the IP address (or host name) and the TC
Server monitor port number
T24 System
The T24 environment as defined in the TC Server configuration.

The T24 Connectivity application can be used to test if all the above components are available i.e.
reachable from the current ToolBox location.

Launching the Application

Double click on the T24 Connectivity icon and a dialog will appear requesting the connection profile to
use. The IP address (or host name) that the TC Server is deployed on and the TC Server Monitor port
as defined in the TC Server configuration.

Once these details have been supplied click the ‘Test >>’ button to launch the T24 Connectivity
application.

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Monitoring Connectivity
The T24 Connectivity Monitor displays an animated diagram of, ToolBox, Web Server, TC Server and
T24 Server components. It also displays Adapter information received from the TC Server
configuration and T24 System Information received from the T24 environment.
If all information is displayed and the diagram is fully animated then the currently selected connection
profile (URL) is valid and ToolBox is able to fully communicate with The T24 environment.

The T24 Connectivity Monitor functions by sending requests to each component and analysing the
response. The requests are sent at a user defined poll interval.
The Web Server is polled, the TC Server is polled and if both are successful then the T24 Server is
polled. If all poll results are successful then full connectivity is confirmed.

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Connectivity Scenarios
Unable to resolve the Web Server (URL)
This situation may occur if an invalid URL has been defined in the selected connection profile or the
web server is down. The T24 Connectivity Monitor will display the following:

The link to the web server is broken and the link between the TC Server and T24 is broken, however
the link between the web server and TC Server is active.
This reflects the scenario where the TC Server is reachable and as observed the list of adapters has
been returned for the defined TC Server.
Since the T24 Connectivity Monitor is unable to retrieve data from the T24 environment, note that the
T24 System Information displays ‘Unreachable’ the link between TC Server and the T24 Server is
broken.

Unable to resolve TC Server

This situation may occur if the configuration provided for the TC Server is in valid or the TC Server
service is not running / available.

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The link to the web server is active indicating that the URL is valid and the T24 Browser web
application is available. The link between the Web Server and the TC Server is broken as the TC
Server is unreachable. Notice that no adapter information has been retrieved and all T24 System
Information is unreachable. The link between TC Server and the T24 Server is broken as the TC
Server is unreachable.

Unable to resolve the Web Server & TC Server

In this scenario ToolBox is unable to resolve paths to both the Web Server and the TC Server.
All links are broken.

Configuration should be checked and the availability of services should be confirmed.

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Monitor Interval
Under the ‘Tools’ menu item the ‘Poll Interval’ can be set. A dialog is shown where the user can set a
poll interval. This will control how often the T24 Connectivity Monitor will check for service availability.

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