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Brief Usability Test Protocol

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Arpit Gupta
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35 views3 pages

Brief Usability Test Protocol

Uploaded by

Arpit Gupta
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Persuasive User

Experience Strategy
A CEP Course at DoD, IITD

Sample Usability Test


Protocol (Brief)
Usability Test Protocol for ______________
This test protocol for project ____________ contains Facilitator Script and
Participant Consent Form.

Facilitator Script
Facilitator is expected to start with an introduction. The purpose of the
Introduction is to help participants feel comfortable with the observation
process in general and to explain their role in helping to improve the
usability of (the Product) in particular.
Note the Start Time: _____________________
Begin the session by saying:

Introduction
Hello and thank you for participating in our study today. My name is
[Facilitator's Name], and I will be facilitating this session. We appreciate
your time and willingness to help us improve our product.

The purpose of this session is to evaluate the usability of our product


_______________. We want to understand how easy or difficult it is for users
like you to use the features and navigate through it. Kindly note that we
are testing the product, not you. Therefore, there are no right or wrong
answers and your open feedback is very valuable to us.

Confidentiality and Consent


Before we begin, I want to assure you that all information gathered today
will be kept confidential. The session will be recorded so that we can review
your interactions and feedback later. These recordings will be used solely
for research purposes and will not be shared outside of our research team.
Could you please sign this consent form to acknowledge your participation
and agree to the recording? [Facilitator provides the consent form.]

Session Overview
I will ask you to do a few tasks using the [website/app]. During these tasks, I
would like you to think aloud—verbalize your thoughts. Here is your first
task: [Facilitator presents the first task].
Consent Form

This consent form outlines the purpose of the study, your role, and the
confidentiality of the information you provide. Please read the following
information carefully before signing.

The goal of this usability test is to evaluate the usability of our product
___________. Your feedback will help us identify any issues and make
improvements to enhance overall user satisfaction. The test session will last
approximately ____________.
You will be asked to perform a series of tasks and to verbalize your thoughts. The
session will be recorded for later analysis by our research team. Your participation
in this study is completely voluntary. You may withdraw from the test at any
time without any penalty or loss of benefits to which you are otherwise entitled.

All information collected during this usability test will be kept confidential.
Personal identifiers will be removed or disguised to ensure anonymity. The
recordings and data collected will be used solely for research purposes and to
improve the usability of our ________________. The data will not be shared outside
our research team. There are no known risks associated with this usability test.
If you feel uncomfortable at any point, you can take a break or stop the session.

If you have any questions or concerns about this study or your participation,
please contact:

Researcher’s Name: ____________________________________


Contact Information: ___________________________________

By signing below, you acknowledge that you have read and understood the
information provided above, and you agree to participate in this usability test.
You also consent to the recording of the session and understand that you can
withdraw at any time.

Participant Name: _____________________________________


Participant Signature: _________________________________
Date: ________________

Researcher Name: ______________________________________


Researcher Signature: __________________________________
Date: ___________________________________________________

Please retain a copy of this consent form for your records. Thank you for your
participation.

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