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Mubarek Hassen: Ries Engineering S.Co

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36 views3 pages

Mubarek Hassen: Ries Engineering S.Co

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mubahass1
Copyright
© © All Rights Reserved
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Mubarek Hassen

Phone-Alt +251.932.248.910 | Envelope [email protected] | LINKEDIN mubarek-hassen | Map-marker-alt Ethiopia

SUMMARY
Experienced IT Professional with a BSc. Degree in Information Technology(Information Systems Engineering) and 9 years
of combined experience in ERP Specialization, Technical Support and Software Development.Certified in CRM, Scrum
Master,Service & Product Business Analyst,SAP MM,SurveyCTO and Cisco.independent and team-oriented work, with
strong analytical and problem-solving skills and capacity to explain technical concepts to clients in plain terms.Analyzing busi-
ness needs, organizing and deploying ERP modules across several departments, determining the viability of new modules,
and taking part in solution upgrades and process enhancements. Skilled in business analytics, business requirements,
functional analysis, problem solving ,technical requirements, ERP modules, and document & training manage-
ment.Strong technical background with extensive knowledge in ERP, maintenance management, ERP Modules, business
analysis, and functional requirement with a commitment to delivering high-quality results.

EXPERIENCE
Ries Engineering S.Co. Mar. 2021 – Present
ERP Specialist Addis Ababa, ET
• Successfully Implemented Infor M3 ERP both in NEFC Group(Dubai)& Ries engineering s.co.100% Success rate.
• Collaborate with stakeholders to gather and document business requirements for ERP system implementation.
• Configure and customize ERP modules to meet specific business needs and workflows.
• Conduct system testing, troubleshooting, and issue resolution to ensure system functionality and performance
• Provide end-user training and support during system implementations and upgrades.
• Monitor system performance, identify areas for improvement, and implement enhancements to optimize performance
and stability.
• Develop and maintain system documentation, including user manuals and standard operating procedures.
• Collaborate with IT teams to ensure data integrity, security, and system backups.
• Stay updated with industry trends and emerging technologies in the field of enterprise resource planning.

Nyala Motors S.Co. Nov. 2016 – Feb. 2021


Software & Database Expert Addis Ababa, ET
• Designing, developing, and deploying BI solutions that deliver actionable insights and drive data-driven decision-
making.
• Participating in and conducting software maintenance, ensuring timely updates to the Information System upon request.
• creating customized training materials that address the specific needs of different user groups, enhancing their profi-
ciency with the software.
• presenting complex technical concepts in an easily understandable manner, enabling users to maximize the value of
software investments.

Public Procurement & Property Disposal Service Jan 2014 – Feb. 2016
Jr. IT Expert Addis Ababa, ET
• Monitor and analyze system performance, and recommends technical improvements to ensure that systems are func-
tioning optimally, efficiently and effectively.
• Create system training materials and delivers training to technical experts within business functions
• Develop , facilitate and conduct training sessions for technical focal points / experts / trainers within the business
function (workshops, webinars, webcasts, one-to-one, online)

Digital Opportunity Trust Oct 2012 – Feb. 2013


System Developer Intern Addis Ababa, ET
• Using SDLC Method designed, developed and implemented Baseline & Master-list Management System
• Identify training needs for technical focal points within software functionalities.
• Maintain and update software technical documentations.
PROJECTS
Infor M3 ERP
• Implemented Customized programs and scripts, as well as System Analyzing & configuring.100% success rate
• Developed requirements and solutions for ERP & Business Information Management systems

NM Sales Production Management System


• Designed and Developed Sales Management System by using C# and SQL
• Performed high-level system support function, quality assurance and technical documentation.

PPPDS Web-based Contract Management System


• Developed and implemented Web-based Contract Management System using agile project management methodol-
ogy.
• Customized Database BSC (Balanced Score Card) System which was developed by Ministry of Education (MoE)
using Web Service APIs & JavaScript.

DOT Ethiopia Baseline & Master-list Management System


• Using SDLC Method designed, developed and implemented Baseline & Master-list Management System.

CERTIFICATIONS & BADGES


• Infor M3 ERP Implementation | NEFC FZE, Dubai-UAE January 2023
• Certified ScrumMaster | Knowledgehut UpGrad March 2023
• Customer Relationship Management | Udemy February 2024
• SAP MM | Udemy June 2024
• Professional Diploma of Product & Service Business Analyst | Udemy May 2024
• SurveyCTO Certification | SurveyCTO Online Courses May 2024

EDUCATION
Adama Science & Technology University Sep. 2008 – Jun 2013
Bachelor of Science in Information Systems Engineering Adama, ET
• Coursework: Data Analysis, Data Structures, Algorithms, Databases, Computer Systems
• Research: Online Shopping System, Baseline & Master-list Management System

SKILLS
• General : Documentation, System Analysis, Business Requirements, Analytical skills, Enterprise Architecture etc
• Languages : C#, Python, JavaScript, HTML/CSS, SQL, API’s
• Tools :CRM, ScrumMaster, SurveyCTO, Figma, Notion, Office 365, MS Share Point, Google Analytics, GitHub, etc
REFERENCES
Mr. Eiad Abushaireh
CIO | NEFC Group
Email: [email protected]
Phone: +971-566-87-4411

Mr. Tagesworq Tefera


Business Development Specialist | Router Switch
Email: [email protected]
Phone: +251-911-15-1349

Mr. Henok Laike


Business Growth Services Director | INKOMOKO
Email: [email protected]
Phone: +251-911-87-8954

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