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Agilisys Case Study Transforming Teamwork at CoL1

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18 views5 pages

Agilisys Case Study Transforming Teamwork at CoL1

Uploaded by

Eric Uhlendorff
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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City of London case study

Transforming
teamwork at the
City of London
Corporation
Microsoft Teams delivers efficiency and productivity
benefits and improves collaboration across the organisation.
t a glanc
City of London case study

At a glance
Agilisys has built upon its previously deployed
modern workplace solution for the City of London
Corporation, delivering Windows 10 and Office 365
We implemented a provisioning solution to
enable self-service request in a way that prevents
uncontrolled growth of Teams, and turned on group
for more than 3,000 staff. expiration to manage inactive Teams and sites.

The City of London Corporation was making good Agilisys supported the City of London Corporation
use of SharePoint Online and OneDrive for Business IT teams in delivering communications and training
across the organisation, but wanted to unlock the out to the organisation to maximise the use of
potential of Microsoft Teams. Microsoft Teams.

Agilisys deployed Microsoft Teams to 3,000 users,


delivering the Teams application to all desktops
within the organisation.

Challenge
• Implement Microsoft Teams in a controlled and governed way.

• Highlight benefits of Teams and create demand for the tool.

• Empower employees to collaborate more effectively.

Solution
• Implement key governance controls ahead of roll-out.
• Pilot with mixed user groups to test functionality ahead of full roll-out.

Impact
• Improved connectivity and inclusion for remote users.

• Delivered enterprise grade security paired with modern,


efficient & seamless teamwork.

2
City of London case study

Challenge

Enabling
secure & robust
collaboration
platform
The key challenge
The City of London Corporation had already moved its users
and content to Office 365 over a year ago but did not deploy
Teams at that time as it was a new product without the
enterprise-level security controls they were looking for.
Moving to a new SharePoint Online intranet and modern
group-based SharePoint sites had already delivered
significant benefits to the organisation.

Solution

Delivering change within the


City Corporation
Strong planning, training & delivery leads to successful
project outcome.
Agilisys implemented the right governance prior to the full they are still using the group, and to archive and delete inactive
launch date, which set the City of London Corporation up teams and sites when no longer needed.
for successful teamwork right from the start. Prior to this
As part of the deployment, Agilisys packaged the Teams app
implementation we worked with the City Corporation to run a
and pushed it out to all desktops via the corporate application
pilot, identifying key users and use cases that could help us test
catalogue ahead of launch date.
the application before launching more widely.
The City of London Corporation has now adopted a Teams-first
We developed a provisioning solution using a SharePoint front
approach to content and collaboration, driving all new requests
end, flow, Azure functions and patterns and practices. This
towards Teams. Feedback from within the organisation has
allows employees to request both Teams or modern sites using
been great, and the Teams training sessions have been fully
a self-serve mechanism, but ensures that the creation process
booked right from the start.
contains some checks and balances to prevent duplication and
manage uncontrolled sprawl. Where appropriate, existing group-based sites have been
‘Teamified’ to ensure that teams have their content in the same
Agilisys also configured the group expiration policy to ensure
place that their collaboration happens.
that group owners are periodically challenged to confirm that

3
City of London case study

Impact

Super-charged “I’m very pleased with the deployment of Teams,


via the provisioning tool, which has provided both

collaboration a great user experience and is an excellent


example of what can be achieved using the O365

in the city
toolkit. It has given my team a firm foundation to
drive cultural change within the organisation”

Sam Collins- Head of Change & Engagement,


City of London Corporation

Following the successful


implementation of
Microsoft Teams,
employees within the
City of London
Corporation are
empowered to be more
productive and efficient.

Building on the success of the original move to Office


365, implementing Microsoft Teams has delivered great
productivity benefits to staff across the organisation.
It is now easier than ever for them to put their fingers
on the right information at the right time, allowing
them to access data and content needed within their
team or project. What’s more, this is done in a secure,
organisation defined manner, so we can confidently
empower users whilst still maintaining strong
information governance.

4
Partnership
Integrity
Innovation
Passion

Agilisys, an employee owned organisation, is one


of the UK’s fastest growing and innovative cloud
and digital transformation specialists, enabling
organisations to adopt technologies, platforms
and processes that promote new ways of working.

An established partner for both the public and


private sector for nearly two decades, we have
earned a strong reputation and hold deep domain
expertise delivering change and innovation,
particularly within local and central government.

We support our customers through a network of


offices and centres of excellence throughout the
UK, employing over 1,500 staff across the UK.

Third Floor, One Hammersmith


Broadway, London, W6 9DL

t +44 (0)845 450 1131


e [email protected]
w www.agilisys.co.uk

Copyright © 2019 Agilisys. All rights reserved.

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