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Sumaiya CV

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22 views3 pages

Sumaiya CV

Uploaded by

maha.butterfly.33
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Shaik Sumaya

Mobile: - +91 8519999187


Mail-id: [email protected]

Objective:
To work in a challenging environment putting all my skills and efforts to explore and adapt myself in different fields and
realize my potential and contribute to the development of organization with impressive performance that provides better scope
and learning new things from organization.

Work Experience:
Name of the Company : Infosys BPM
Period : 2022 June - Present
Designation : Senior Process Analyst

Responsibilities: (JIRE, MIFID, New Product Launch) 2023 Feb - Present


 Maintaining high level of Customer satisfaction by Customer Service issues without Compromising on the risk aspects.
 Timely Communication of key information and trends to supervisor and top management.
 In JIRE Service tool I used to work on QB, Reject & Spam items.
 Prioritizes problem resolution items, resolves, and responds or escalates to the Operations Manager accordingly.
 MIFID tasks are flagged with proper classes of Commodity, Currency, Index.
 Monitor and evaluate all activity promptly for accuracy and take corrective action to rectify errors while escalating any issues
appropriately.
 I used to work on new launches which are listing in Exchange.
 The New launches are created with SDSK Ticker, IXSU, Generic Tickers.
 Identify opportunities and make recommendations for process or policy changes to mitigate risk or to increase productivity,
efficiency & effectiveness.
 The FEUP, Tran1865, FODR I used to create for launching of new launch product in Exchange.
 The Ticker Creation is the part of new launch which is useful to investors to know about the respective company Turnovers,
Financial standards in the market.
 Responsible for working on QA/QC analysis for the team to ensure 100% quality.
 Communicate effectively and professionally to clients, service partners and internal teams both in written and verbal
communication.

Responsibilities: (Closing) -2022 June - Jan 2023


 US Mortgage banking- loan origination, quality check and loan servicing.
 Proficiently handled the end-to-end loan documentation process, ensuring accuracy and compliance with
regulatory requirements and ensuring there is no miss in TAT.
 Successfully completed training programs in loan documentation procedures. Maintained high level of accuracy inloan
document preparation and verification.
 Trained and mentored trainees, conducting comprehensive knowledge assessments to ensure trainee
understanding.
 Document quality issues and performance measures for management review.
 Provided ongoing guidance and support, reducing errors of new members while maintaining quality.
 Maintained performance evaluations to identify area for process improvement, resulting in a reduction of errors.
 Conducted thorough quality check to maintain high standards of documentation accuracy and completeness and
ensuing there is no miss in SLA.
 Consistently maintaining communication with clients to facilitate timely signing of closing documents,
utilizing email remainders to ensure adherence to due dates and minimize the risk of missed deadlines.
 Adapted quickly to new software updated and improvements.
 Continuously monitor signed loan packages to ensure prompt funding and proactively identify any non-funded
packages and escalate them to management for resolution.

EDUCATIONAL QUALIFICATIONS:

 B.com (Computer Applications), Sri Durga Malleswara Siddhartha Mahila Kalasala, Krishna University, Year of Passing-
2021.
 Intermediate (MEC), Sri Durga Malleswara Siddhartha Mahila Kalasala, Intermediate Board of Education, Year of
Passing- 2018.
 SSLC, Mount Carmel High School, Secondary Board of Education, Year of Passing-2016.

CERTIFICATIONS:

 Equities Overview about Capital Market.


 Problem Solving & Decision Making.
 Data Privacy Compliance.
 Creative Thinking & Presentation Skills.
 Basics of Business Communication.
 Infosys certified mortgage banking associate.

ACHIEVEMENTS:

 Got appreciation from superiors regarding time management.


 Have received Rewards and Recognition (R&R) Award for my exceptional performance.
 Accomplished all assigned projects on Turn Around Time (TAT) with 100% assertiveness and
accuracy & received the same appreciations from respective clients.

TECHNICAL SKILLS:

 MS-office.
 Bloomberg Terminal.
 Truist (Client Central, Sprint, Onespan)

STRENGTHS:

 Positive attitude and Enthusiastic in teamwork.


 Interested in learning new technologies.
 Patience and commitment at work.

Place: - Bangalore
Date: - Signature.
Shaik Sumaya

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