User Guide | PUBLIC

Document Version: 2022.1 – 2023-02-22

Config Tool
© 2023 SAP SE or an SAP affiliate company. All rights reserved.

THE BEST RUN

Content

1 Config Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.1 What's New?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.2 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Launching Config Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting In-App Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.3 Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Viewing some SAP CC Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Configuring a subset of SAP CC system parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Transporting a subset of SAP CC system parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Copying an SAP CC system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.4 Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
about. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
configuration export. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
configuration import. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
configuration check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
configuration help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.5 FAQs and Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.6 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Config Tool
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1 Config Tool

Config Tool is a user interface of SAP Convergent Charging. It is a command line program that allows you
to quickly configure or transport a large subset of system parameters in the SAP CC Core Server system. A
complete or partial SAP CC system restart is necessary to take the changes into account.

Related Documentation

• SAP CC 2022 System Parameter Reference

• SAP CC 2022 Primary Help for Cockpit
• SAP CC 2022 Primary Help for Admin+
• SAP CC 2022 Setup Tool
• SAP CC 2022 Administration Guide about the default system configuration (system processing level and
business processing level)
• SAP CC 2022 Administration and Operations Guide about system administration and maintenance
activities during the operation phase for a running production SAP CC system
• Manage SAP CC System Parameters

 Note

Refer to the SAP CC 2022 Application Help for more information about the processes and functions of SAP
Convergent Charging.

What's New? [page 3]

Getting Started [page 4]

Tasks [page 7]

Commands [page 9]

FAQs and Tips [page 16]

Troubleshooting [page 17]

1.1 What's New?

This section highlights the main changes in this SAP product document. They relate both to new or changed
features in the SAP CC 2022 software and to documentation enhancements to enrich your SAP user
experience continuously.

Config Tool
Config Tool PUBLIC 3
1.2 Getting Started

If this is your first time using the SAP CC 2022 Config Tool user interface, get started by working through this
topic to familiarize yourself.

Config Tool is a user interface of SAP Convergent Charging. It is a command line program that allows you
to quickly configure or transport a large subset of system parameters in the SAP CC Core Server system. A
complete or partial SAP CC system restart is necessary to take the changes into account.

Use

This user interface allows you to:

• Configure a consistent set of system parameters (persistent values) in an SAP CC Core Server system or in
the system instances of the same type
• Transport the complex parameter configuration from a source SAP CC system (in a development
landscape) to a target SAP CC system in another system landscape (test landscape, quality assurance
landscape)

Config Tool connects to the back-end database system (Core Database) that relates to your Core Server
system. The SAP CC system parameters are stored in this database in the INSTANCE_CONFIGURATION table.
Config Tool does never connect directly to an SAP CC system.

You can:

• Export [page 10] the persistent values of all the configuration parameters of the SAP CC Core Server
system to an XML file
• Import [page 12], and thus update, some configuration parameters into the corresponding SAP CC Core
Database system before restarting the relevant instances of the SAP CC system

 Note

During the project implementation phase or the production operation phase:

• If you want to change only one parameter in an SAP CC system or if you want to apply changes
temporarily, you can use:
• The app Manage SAP CC System Parameters in your SAP CC 2022 Cockpit user interface
• Or the set command of the Admin+ user interface
• You cannot configure all the SAP CC system settings with Config Tool. Use the SAP CC Setup Tool user
interface to configure some particular functions or data (business or technical) in an SAP CC system.
• If you want to transport some business data or master data, use the SAP CC Core Tool user interface

 Remember

Check that your license is always valid. Otherwise, you cannot access to all the commands.

Refer to your tasks and the corresponding procedures [page 7] to work efficiently during the project
implementation phase or during the production operation phase

Config Tool
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File and Format

Config Tool manages dedicated XML (Extensible Markup Language) files. The character encoding is UTF-8 to
support many languages.

The SAP CC Cockpit user interface supports these files. In the app Manage SAP CC System Parameters,
consult the available tasks:

• Exporting Values to a File

• Importing Values from a File

File Format (XML)

The file format is XML. Consider the following XML definition:

The root XML element is <clusterConfig>:

• It may include a sequence of nested elements (<instanceConfiguration>) for each type of instances
in an SAP CC Core Server system. The name attribute specifies the instance type. In SAP Convergent
Charging, the possible predefined values are: rater, updater, guider, bulkLoader, dispatcher, and
taxer
• Each <instanceConfiguration> element includes the new configuration value of a parameter for the
SAP CC system. You set up this configuration by using the nested element: <configParameter>. The
name attribute specifies the technical name of the SAP CC system parameter and the value attribute
specifies the new persistent value of the system parameter that you want to change. The values depend on
each parameter.

Refer to the SAP CC 2022 System Parameter Reference for more detailed information about the technical
names of the SAP CC system parameters and about the possible parameter values.

 Tip

Export [page 10] the current settings of your SAP CC system for more technical information about the file
format.

 Example

<clusterConfig>
<instanceConfiguration name="rater">
<configParameter name="AUDIT_ACTIVATION" value="true"/>
..
</instanceConfiguration>
</clusterConfig>

Config Tool
Config Tool PUBLIC 5
1.2.1 Launching Config Tool

Executing the Program

The Config Tool user interface is available from the dispatcher instances of your SAP CC Core Server system
and communicates directly with the SAP CC Core Database system. The launch scripts are available in the
installation folder.

To launch Config Tool

1. On the SAP Global Host of the SAP CC Core Server system, open one of the following directories
depending on the operating system of the host machine:
• <DRIVE>:\usr\sap\<SID>\CCD<SAP_INST_NB>\script\ for Microsoft Windows
• /usr/sap/<SID>/CCD<SAP_INST_NB>/script/ for Linux and UNIX operating systems
Where <SID > is the unique SAP system ID and <SAP_INST_NB> is the SAP instance number, a two-digit
number automatically assigned to the dispatcher instances by the SAP installer
2. Open a system console in this directory
3. Execute the appropriate launch script with the correct command [page 9] and arguments. In a system
console, type:
• config.bat <COMMAND_AND_ARGS> for Microsoft Windows
• config.sh <COMMAND_AND_ARGS> for Linux and UNIX operating systems
4. A prompt asks you to enter your administrator credentials. Type your SAP CC user login
5. Safely, type your user password. It is not displayed to the console
6. Config Tool verifies the user authentication and performs your operation

 Note

In a development or test system landscape, you can directly precise your credentials by adding the -login
and -password arguments to the command line:

• config.bat <COMMAND_AND_ARGS> [-login=<USR_LOGON>] [-

password=<VISIBLE_USR_PASSWD>] for Microsoft Windows
• config.sh <COMMAND_AND_ARGS> [-login=<USR_LOGON>] [-
password=<VISIBLE_USR_PASSWD>] for Linux and UNIX operating systems

Where <USR_LOGON> and <VISIBLE_USR_PASSWD> are your SAP CC system credentials (logon,
password) as a system or application administrator.

Make sure that you do not use these arguments in a production system landscape. The password is visible
in the console.

 Recommendation

In a secure environment, SAP SE recommends that you never use the additional -login and -password
arguments.

Config Tool
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Connecting and Logging On

An SAP CC user name and password must authenticate each command (except for the help command). The
user name must correspond to an individual user.

 Note

Consult the SAP CC 2022 Security Guide to get information on communication security and user rights to
perform the commands described in this documentation.

1.2.2 Getting In-App Help

You can use the help command of the user interface to list the commands [page 9] and get help with
a particular command. In a system console, type config.bat configuration help or ./config.sh
configuration help to display information about the commands.

1.3 Tasks

You use Config Tool regularly or exceptionally to inspect or configure the Core Server system.

With Config Tool, you can change some parameters to:

• Configure a business function in your SAP CC Core Server system such as charging and refillling services
• Configure a technical function in the system such as SAP user management, security, log and trace
management
• Configure a function only in some instances of your Core Server system
• Quickly set up or change a subset of parameters of an SAP CC system
• Transport a complete or partial system configuration from a development system to a quality system

Viewing some SAP CC Parameters [page 7]

Configuring a subset of SAP CC system parameters [page 8]

Transporting a subset of SAP CC system parameters [page 8]

Copying an SAP CC system [page 9]

1.3.1 Viewing some SAP CC Parameters

To inspect some parameters or to create a report with the persistent values, just use the configuration export
[page 10] command.

Config Tool
Config Tool PUBLIC 7
1.3.2 Configuring a subset of SAP CC system parameters

In your system, apply the following procedure to change some persistent values of the SAP CC system
parameters:

• Execute [page 6] Config Tool to first export [page 10] the relevant configuration settings from the
back-end database to a new file
• Make a backup copy of the exported file if you need to restore the configuration. You do not need to backup
the database
• Edit the XML file and change the necessary parameter values depending on your business or technical
requirements. Refer to the file format information and to the SAP CC 2022 System Parameter Reference
• Import [page 12] the persistent values of system parameters from your changed file into the back-end
database system
• Restart the relevant instances of the SAP CC Core Server system or restart the complete SAP CC system

 Example

• Execute Config Tool to export the relevant configuration settings to a file: ./config.sh
configuration export parameters.xml all -login=admin -password=pass
• Make a file copy
• Edit the text file and change the required parameters depending on your maintenance needs
• Import your changed file: ./config.sh configuration import newparameters.xml
-login=admin -password=pass
• Restart the complete SAP CC system with SAP MC

1.3.3 Transporting a subset of SAP CC system parameters

Apply the following procedure to transport the parameters from a source SAP CC Core Server system to a
target SAP CC system:

• In the source system:

• Execute [page 6] Config Tool to export the relevant configuration settings from the back-end database
to a new file. This database system relates to the source SAP CC system (Core Server)
• Edit the text file and remove the unnecessary items
• Save this customized file
• Transfer the changed file to the target system
• In the target system:
• Execute [page 6] Config Tool to export the current configuration settings from the back-end database
to a new file. This database system relates to the target SAP CC system (Core Server)
• Archive this file as a backup file
• Get the customized file previously prepared and import [page 12] the parameter values of your
changed file into the back-end database system that relates to the target SAP CC system
• Restart the relevant instances of the target SAP CC Core Server system or restart the complete SAP
CC system

Config Tool
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1.3.4 Copying an SAP CC system

To copy an SAP CC Core Server system from one system landscape to another landscape, refer to the Copying
an SAP CC Core Server procedure of the SAP CC 2022 Installation and Maintenance Guide documentation.

1.4 Commands

 Note

All commands are case insensitive.

You can use the following commands to complete your daily or occasional tasks [page 7]. Access to your
information quickly:

about [page 9]
To view the About information and version of SAP CC Config Tool.

configuration export [page 10]

To export SAP CC system parameters from the database to a file.

configuration import [page 12]

To import a large set of SAP CC system parameters into the database.

configuration check [page 14]

To check the SAP CC system parameters in the database.

configuration help [page 15]

To display the help information about a particular command.

help [page 15]

To get the list of the commands available in SAP CC Config Tool.

1.4.1 about

To view the About information and version of SAP CC Config Tool.

Command Usage

• Microsoft Windows:

config.bat about

• Linux and UNIX operating systems:

./config.sh about

Config Tool
Config Tool PUBLIC 9
Alias

configtool

Detailed Information

The about command displays information about the version of your SAP CC Config Tool user interface.

It is a technical version number.

Authorization

To work with this command in the user interface, you must have a specific role in your SAP CC user profile.

Refer to the SAP CC 2022 Security Guide documentation for more information about the necessary
authorizations.

Additional Information

Compare your displayed version number to the versions of all the instances in the SAP CC system by opening
the app Display System Status in SAP CC 2022 Cockpit.

1.4.2 configuration export

To export SAP CC system parameters from the database to a file.

Command Usage

• Microsoft Windows:

config.bat configuration export <TO_FILE_PATH> <TARGET_INST_TYPE_OR_ALL>

• Linux and UNIX operating systems:

./config.sh configuration export <TO_FILE_PATH> <TARGET_INST_TYPE_OR_ALL>

Config Tool
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Command Arguments

Name Description

<TO_FILE_PATH> The name and the path of the XML file that will contain the
list of SAP CC system parameters and values

<TARGET_INST_TYPE_OR_ALL> The instance type to restrict the export opera­

tion to (rater|updater|guider|bulkLoader|taxer|
dispatcher) or all types (all)

Detailed Information

The export command gets the persistent values of the system parameters of an SAP CC Core Server system
or of a particular type of system instances. Config Tool retrieves these values from the back-end database
system (SAP CC Core Database) and saves them to a new XML file. If the file already exists, the user interface
does not finalize the export operation and does not modify the existing file.

Use the all argument to export all the SAP CC system parameters. Otherwise precise the instance type of
the SAP CC system to restrict the export operation to. The other possible arguments are: rater, updater,
guider, bulkLoader, dispatcher, and taxer.

 Example

• configuration export parameters.xml all

• configuration export ccdparams.xml dispatcher
• configuration export ccbparams.xml bulkLoader (in an integrated SAP Solution scenario
with SAP Convergent Invoicing in SAP ERP/FI-CA)

Depending on your task, you can change the file and use the import [page 12] command. As of SP 1, you can
also work with SAP CC Cockpit.

Use

You use the export command to:

• create a report
• change the persistent values of a subset of parameters
• or transport a complete or partial list of parameters

Refer to your tasks and the corresponding procedures [page 7] for an efficient daily work during the project
implementation phase or during the productive operation phase.

 Note

The exported persistent values may differ from the runtime values currently set in the running SAP CC
system.

Config Tool
Config Tool PUBLIC 11
Authorization

To work with this command in the user interface, you must have a specific role in your SAP CC user profile.

Refer to the SAP CC 2022 Security Guide documentation for more information about the necessary
authorizations.

 Tip

You can export a subset of parameters with the app Manage SAP CC System Parameters in your SAP CC 2022
Cockpit user interface.

1.4.3 configuration import

To import a large set of SAP CC system parameters into the database.

Command Usage

• Microsoft Windows:

config.bat configuration import <FROM_FILE_PATH>

• Linux and UNIX operating systems:

./config.sh configuration import <FROM_FILE_PATH>

Command Arguments

Name Description

<FROM_FILE_PATH> The name and the path of the XML file that contains the new
configuration of the SAP CC system

Detailed Information

The import command manages a large set of SAP CC system parameters that are defined in a customized
XML file.

• Config Tool connects to the back-end database system (SAP CC Core Database) that relates to your SAP
CC Core Server system
• The user interface retrieves the parameter values from the database and verifies the new values. Refer to
the SAP CC 2022 System Parameter Reference for more information about the parameter constraints of
an SAP CC Core Server system.

Config Tool
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• Config Tool stores these parameters into the back-end database system

 Caution

The import command will change the parameter values stored in the back-end database system (SAP CC
Core Database). There is no undo command. SAP SE recommends that you first export the parameters to
a backup file that can be used to restore the SAP CC system.

Prerequisites

• You have prepared your file by using previously the export [page 10] command to have a recent version of
the parameters
• You know the types of instances that must be restarted in the SAP CC Core Server system

File Format

The file format is XML. See the definition details [page 5].

Results

You can restart the SAP CC system or the necessary instances of the system to take the changes into account.

 Caution

In a high-availability (HA) environment, you sequentially restart the rater instances available in an SAP CC
system.

Use

You use the import command to change a list of parameters or to transport a list of parameters. Refer to your
tasks and the corresponding procedures [page 7] for an efficient daily work during the project implementation
phase or during the productive operation phase.

Authorization

To work with this command in the user interface, you must have a specific role in your SAP CC user profile.

Refer to the SAP CC 2022 Security Guide documentation for more information about the necessary
authorizations.

 Tip

You can export a subset of parameters with the app Manage SAP CC System Parameters in your SAP CC 2022
Cockpit user interface.

Config Tool
Config Tool PUBLIC 13
1.4.4 configuration check

To check the SAP CC system parameters in the database.

Command Usage

• Microsoft Windows:

config.bat configuration check

• Linux and UNIX operating systems:

./config.sh configuration check

Detailed Information

The check command verifies some parameter values in the SAP CC system parameters stored in the back-end
database system. Refer to the SAP CC 2022 System Parameter Reference for more information about the
parameter constraints of an SAP CC Core Server system.

Use

You do not need to use this command. Config Tool performs these verifications during the import operation
[page 12].

 Note

Do not manually use this command. The SAP installer (SL Common GUI) uses this command during the
upgrade of your SAP system or during the implementation of a support package (SP) or a patch level.

Authorization

To work with this command in the user interface, you must have a specific role in your SAP CC user profile.

Refer to the SAP CC 2022 Security Guide documentation for more information about the necessary
authorizations.

Config Tool
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1.4.5 configuration help

To display the help information about a particular command.

Command Usage

• Microsoft Windows:

config.bat configuration help

• Linux and UNIX operating systems:

./config.sh configuration help

Authorization

To work with this command in the user interface, you must have a specific role in your SAP CC user profile.

Refer to the SAP CC 2022 Security Guide documentation for more information about the necessary
authorizations.

1.4.6 help

To get the list of the commands available in SAP CC Config Tool.

Command Usage

• Microsoft Windows:

config.bat help

• Linux and UNIX operating systems:

./config.sh help

Detailed Information

The help command lists the commands that are available in the SAP CC Config Tool user interface.

Config Tool
Config Tool PUBLIC 15
Authorization

To work with this command in the user interface, you must have a specific role in your SAP CC user profile.

Refer to the SAP CC 2022 Security Guide documentation for more information about the necessary
authorizations.

1.5 FAQs and Tips

FAQs

Why is the exported XML file not complete?

 Config Tool exports only the SAP CC system parameters that it can import to the INSTANCE_CONFIGURATION
database table again. The user interface does not export the persistent values of all the parameters that are defined
in an SAP CC Core Server system.

For example, it does not export neither the SYSTEM_ID system parameter nor the EXTERNAL_SERVICE_HOST
system parameter. It does not handle the system parameters that are stored in the CONFIGURATION database
table.

Tips


Prepare and use custom files to change some particular system configuration settings

With Config Tool, you can prepare different XML files that contain only an isolated subset of persistent values.
Prepare these files to keep the persistent values that are relevant for your configuration operations.

Export multiple files.

Edit each file. Delete the unnecessary parameters and change the required values.

For example, you can create two system configuration files that correspond to the log and trace configuration for
your SAP CC system. One file relates to a production system that is live. The second file can relate to a debug mode.


Use our SAP Notes and KBAs

Config Tool
16 PUBLIC Config Tool
 In SAP ONE Support Launchpad:

• SAP Customers and SAP Partners can search for Config Tool information from support.sap.com/notes (the
component name is IS-CC
• They can also use the feature https://support.sap.com/en/my-support/knowledge-base.html


Use SAP CC Cockpit

You can benefit from a web application to manage the SAP CC system parameters quickly and efficiently: just use
the app Manage SAP CC System Parameters in your SAP CC 2022 Cockpit user interface.

1.6 Troubleshooting

As part of the technical operations, you may have to troubleshoot some problems with your user interface or
with your SAP CC environment (systems, data, users) in the system landscape.

You use Config Tool to troubleshoot some problems and to:

• Retrieve information and analyze symptoms

• Perform some important actions (immediate corrections, preventive actions)
• Determine the root causes
• Resolve an issue

Config Tool
Config Tool PUBLIC 17
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Config Tool
18 PUBLIC Important Disclaimers and Legal Information
Config Tool
Important Disclaimers and Legal Information PUBLIC 19
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