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IGNOU FAQs

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83 views44 pages

IGNOU FAQs

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kashisht564
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
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IGNOU

Frequently Asked Questions

Indira Gandhi National Open University


Maidan Garhi, New Delhi-110068

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Section Contents Page No


1.
Frequently Asked Questions Related to Admissions 3
2.
Frequently Asked Questions Related to Entrance Based 14
Programmes
3. Programme Specific Frequently Asked Questions 18
4. Frequently Asked Questions Related to Equivalency/Recognition 18
Matters

5. Frequently Asked Questions Related to Refund of Fee 22


6.
Frequently Asked Questions Related to Centralized Student 24
Registration Cell
7.
Frequently Asked Questions Related to Material Development 27
and Distribution
8.
Frequently Asked Questions Related to Student Support Services 29
9.
Frequently Asked Questions Related to Evaluation 32
10.
Frequently Asked Questions Related to International Students 34
11.
Frequently Asked Questions Related to Research Degree 40
Programmes

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Section 1: Frequently Asked Questions Related to Admissions

Q. What is Admission? What are the different modes of admission?


A. When a student seeks registration for a course/programme for the first time, it is called
“Admission” to a course/Programme. In IGNOU admission is granted through the
following modes:
(i) Direct Admission – All the candidates fulfilling the eligibility criteriaare
enrolled. Most of the Programmes offered by the University are in this category.
(ii) Merit Based Admission/ Fixed Learner Intake Programmes (FLIP) – in these
Programmes, a merit list is prepared and admission is offered to the candidates in
the merit list. (Selected Programmes)
(iii) Entrance Based Admission – In these Programmes, admission is through an
Entrance Test. A merit list of candidates qualifying in the Entrance Test is
prepared and admission is offered to the candidates in the merit list. (Selected
Programmes)
(iv) Lateral Entry – In some Programmes, direct admission in the second year of a
Programme through Lateral Entry is given subject to completion of the specified
PG Diploma and fulfillment of other conditions specified.

Q. How can I get the information about a particular programme?


A. Programme-related details are available in the Prospectus. You can download the
Common Prospectus from the IGNOU website. You can also visit the link
https://ignouadmission.samarth.edu.in/index.php/site/programmes to get the information
about the Programmes i.e., eligibility requirements, fee, courses, etc.

Q. Are details of all Programmes offered by IGNOU available in the Common


Prospectus?

A. While information about most Programmes is available in the Common Prospectus, for
some Programmes listed below there are separate Prospectuses:

 Management Programmes
 B.Sc (Nursing)
 Bachelor of Education
 B.Com and M.Com Specialization Programmes offered in collaboration with
ICAI, ICSI and ICWAI

In the Common Prospectus there is a Summary List of Programmes, wherein you can
get basic details about the above Programmes also. For details of the above programmes,
please refer to the relevant Prospectus.

You can download them from the University website.

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Q. What does ‘minimum duration’ and ‘maximum duration’ of a programme mean?
A. „Minimum duration‟ of a programme indicates the minimum duration required to
complete the Programme. „Maximum duration‟ of a programme indicates the maximum
time period allowed to complete the programme.

Q. Does IGNOU offer Online Programmes also?


A. Yes. Apart from Open Distance Learning (ODL) Mode, IGNOU offers a number
ofprogrammes in Online Mode. For more details on Online Programmes, please visit
https://iop.ignouonline.ac.in

Q. What is the difference between the ODL mode and the Online Mode? Which mode
will be suitable for me?
A. The main difference between the two is in the mode of delivery:

 In the ODL mode, you will get printed study material, though you can opt for
digital material and get a concession of 15% in the Programme fee. In the Online
mode, only digital material is available.
 In the ODL mode, face-to-face academic counselling may be arranged. In the
Online mode, only technology-based teaching support shall be provided. You will
be provided access to the Learning Management System (LMS) of the University.
 In the ODL mode, pen and paper type of examination is conducted. In the Online
mode, option for online/proctored examination may be available.

The suitability of ODL or Online mode for you will depend on (i) whether you
have access to Internet and computer (ii) whether you are comfortable with
learning online. Please make a judicious choice of the mode, because once you
have decided the mode of study, you may not be allowed to change it.

Q. How do I know which programmes are offered in ODL mode and which ones are
offered in Online Mode?
A. In order to avoid confusion, there are separate admission portals for ODL and Online
Programmes:
For ODL Programmes, the Portal is https://ignouadmission.samarth.edu.in
For Online Programmes, the Portal is https://ignouiop.samarth.edu.in
To make the distinction clearer, all Online Programmes have „OL‟ suffixed in their
Programme Codes. For Example, the Programme Code for the Bachelor of Computer
Applications offered in ODL mode is BCA, whereas the Programme Code for the same
Programmes offered in the Online mode is BCAOL.

Q. Is it compulsory to register myself before submitting an admission form online?


A. Yes, it is compulsory to register with our Online Admission Portal before you can
submit your admission form online. It‟s a very simple process.

Q. Is Email address compulsory to fill online application form?


A. Yes, you are required to have your email ID to register for Online Admission.

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Q. I do not have my email id. Can I enter the email id of my friend/relative?


A. No, please create a new email id for yourself, as all information related to your
admission, payment and other details will be sent to you on your registered email id.

Q. If the power/internet connection fails during the application process, what should I
do?
A. Since the data is saved at the end of every stage with the 'Save' button, your data is
automatically saved till the previous stage. If you are within a particular stage and the
system is interrupted due to power failure or loss of connectivity, then your current
stage data will not be saved. Please log in again using your ID and password and
complete the form submission process from the stage where the system got interrupted.

Q. What is the detailed process for submission of online application form?


A. The submission of admission form passes through the following stages:

 Visit the Admission Portal (https://ignouadmission.samarth.edu.in for ODL Programmes


or https://ignouiop.samarth.edu.in for Online Programmes or
https://ignouflip.samarth.edu.in for fixed intake programmes)
 Complete Registration process (which creates „Username‟ and „Password‟ for you).
 Your „Username‟ and „Password‟ is informed through SMS and email.
 Re-login to the system using your „Username‟ and „Password.‟
 Fill Admission Form online.
 Upload your recent passport size Photograph (maximum size 100KB in JPG format).
 Upload your specimen signature (maximum size 100KB in JPG format).
 Upload scanned copies of the relevant documents (maximum size 200KB each document
in JPG/PDF format).
 Read the instruction and declaration carefully by clicking the „Declaration‟ box.
 Preview your data and confirm details.
 Make payment of Fee through the Credit/Debit card/Net Banking.
 Payment confirmation message is sent to you through SMS and email.
 After the final submission of online application form, you may download the filled in
application form and keep a printout for your record.

Q. How can I choose the Regional Centre/Study Centre as per my area location?
A. While filling the online application, you will get the option of selecting your Regional
Centre and Study Centre. You can select them as per your convenience.

Q. How can I pay the programme fee?


A. Programme fee for online Admission can be paid through credit/debit card/ net banking.

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Q. What kinds of Credit/Debit cards are accepted for payment of the programme fee?
Is there Internet banking facility is also available?
A. The Visa and Master Cards are accepted for making the payment of programme fee. Yes,
the payment of fee can also be made through Net Banking.

Q. Payment has been deducted from Credit Card/Debit Card/ my account, but I have
not received any confirmation. What should I do?
A. If the payment has been deducted but you did not get acknowledgement for the same,
please wait for some time. You can also check and update the payment status by clicking
the „Status Query‟ Button on the „My Transactions‟ tab in your login. If the payment still
does not get updated, pleaseemail the transaction details including the Control Number,
your name, programme opted, mobile number, amount paid etc. to the Centralized
Student Registration Cell at [email protected] or call us at 011-29571301 or 011-
29571528. If required, you may escalate and submit your grievance
at http://igram.ignou.ac.in/.

Q. After Payment of the application fee, what information shall I receive through
email/ SMS?
A. You will get the confirmation of payment made by you through SMS as well as email.
You can also see the details in your login.

Q. Where do I have to contact after successful submission of form?


A. Once the application form is successfully submitted, it will be scrutinized by IGNOU
staff and if you fulfill the eligibility criteria you will receive a confirmation of admission
at your registered email address as well as through SMS. If a deficiency is found in the
application, you will receive a communication through email/SMS informing you about
the discrepancy. After removal of discrepancy if you are found eligible, your admission
shall be confirmed.
Please note that if a discrepancy is detected in your application, you will get only 3 days
to remove it, failing which your application may be cancelled.
Q. What is the time frame for getting confirmation of my admission?
A. The Admission forms submitted through the Online Admission Portal are scrutinized and
confirmed for admission subject to fulfillment of eligibility criteria. The forms are
processed region wise on a first come first served basis. Therefore, the time required for
processing of forms for different Regional Centres may vary depending on the number of
applicants from the respective regions. Please wait for 2-3 weeks after submission of your
application.

Q. From where will I collect my identity card after admission confirmation?


A. After admission confirmation you must log into your account on the Online Admission
portal and download your identity card. Please take a printout (preferable a colour
printout), get it laminated and keep it with yourself.

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Q. Do I need to get the identity card attested?
A. No, attestation is not required.

Q. I have received a discrepancy and I am asked to upload the certificate. Do I have to


upload it myself or send the certificate through mail?
A. You must upload the certificate yourself on the link provided to you in your login.

Q. How can I check/see my Admission/Registration detail?


A. You can check your registration details in your student login at
https://ignou.samarth.edu.in. You can also check your Admission/Registration detail on
the University‟ website at the link: www.ignou.ac.in> Student Support> Student Zone>
Admission> Know Your Admission/Registration Details.

Q. My admission has been confirmed. I have received my confirmation email. What am


I supposed to do next?
A. Please follow the instructions given in the confirmation email. Also, please register on
the Student Portal of the University (https://ignou.samarth.edu.in) and create your own
student account. Please click New Registration on the portal and follow instructions.
You will be able to access a host of services through your account.
You will receive a communication about the Induction meeting and counselling sessions
from your Regional Centre/Learner Support Centre.

Q. If I want to withdraw from the programme after confirmation of my admission,


shall I get my fee refunded?
A Yes, University has a provision for cancellation of admission and refund of fee as
prescribed in the Refund Policy of the University. You may refer to the guidelines
pertaining to „Refund of Fee‟ under the „University Rules‟ section of the IGNOU
Common Prospectus. The refund amount will be transferred electronically to the
credit/debit/net banking account from where payment was made.

Q. Can I pursue a single course or a set of courses, without enrolling in a complete


programme?
A. Yes, you can enroll yourself in the newly launched scheme of IGNOU viz.Course-wise
Registration and Certification Scheme (CRCS). Under CRCS, you can register in
courses of all programmes except courses of professional programmes and programmes
offered under MOU. Under this scheme you can register for a single course, or a limited
number of courses limited to a maximum of 16 credits.

Q. How can I register for the next semester/year of my Programme?


A. Registering for the next year/semester of a Programme is known as „Re-registration‟. So,
re-registration is applicable for Bachelor and Master DegreeProgrammes (a few
Diploma/PG Diploma Programmes having semester structure also require re-
registration). You can re-register for the next year/semesters through online mode on the

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IGNOU
University‟ website at the link: www.ignou.ac.in> Register online> Re-registration as
per schedule. Alternatively, you can visit the Student Portal (https://ignou.samarth.edu.in)
directly. If you have registered on the portal, you will find the link for re-registration in
your account. If not, please click „New Registration‟ on the Portal and register yourself.

Q. I am facing difficulty in registering on the Student Portal, as my email/mobile


number is not correctly recorded, and I am not getting OTP.
A. Please contact your nearest Regional Centre for getting your email/mobile number
updated.

Q. Do I need to complete the courses of the earlier semester(s)/year(s) before I re-


register for the next semester/year?
A. No. You can re-register for the next semester/year irrespective of whether you have
submitted the assignments/appeared in the examination of the earlier semester(s)/year(s).
In fact, it is strongly recommended that you complete your re-registration for all the
semesters/years without any break. This will help you in completing the Programme in
the minimum time.

Q. Can I pursue two-degree programmes at a time?


A. A) A student who has sought admission to one programme in regular/ODL/ Online in an
institution other than IGNOU will be permitted to simultaneously register in an ODL/Online
programme of IGNOU at undergraduate or postgraduate level. However, there will be no change in
examination schedule in case dates clash for any such programmes in which a student has taken
admission.
Both programmes in ODL or Online mode from IGNOU
a) Admission to Two academic programmes in ODL mode at the level of Undergraduate/
Postgraduate degree will be permitted in Two separate admission cycles ONLY.

b) In case of Two UG/PG Programmes in Online mode


Admission to Two Undergraduate/ Postgraduate degree programmes in Online Mode can be taken in
two separate admission cycles in the same academic year i.e. one programme in January and
another programme in July.
c) In case of One UG/PG Programme in ODL and other in Online mode
In case of one programme in ODL mode and the other programme in Online mode at the
undergraduate/postgraduate level, the admission can be taken in Two separate admission cycles in
the same academic year i.e. one programme in January and another programme in July.
d) The list of undergraduate and postgraduate programmes to which admission can be taken is given
below:

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B) If a student registers for two such programmes wherein certain number of courses are common, the
credits of those courses will be given for one programme only. In such cases, the student will be required
to pursue similar course(s) for the other programme in order to complete it and earn the degree.
b) The University will make appropriate provisions for selection of alternative Courses for such common
Courses. For example, in the category of Ability Enhancement Compulsory Courses of Bachelor Degree
Programmes (CBCS), courses on Waste Management, Sustainable Development, HIV, Disability
Studies, etc. may be provided as alternative to the Course on Environmental Studies. Similarly,
alternatives to AECC Courses (Hindi Communication and English Communication) may be provided
in consultation with the School concerned.
C) Simultaneous admission to the Programmes falling under the ambit of Regulatory Bodies like
AICTE, NCTE and INC will not be permitted till such time the Regulatory Bodies come out with their
respective guidelines in this regard.
D) Similarly, simultaneous admission will not be permitted to the programmes such as BCOMAF,
BCOMFCA, BECOMCAA, BHM, MCOMBPCG, MCOMMAFS, MCOMFT, MHA, etc.
which are offered in collaboration with other Institutions.
E) No retrospective benefit can be claimed by the students who have already done two academic
programmes simultaneously prior to the notification of these guidelines.

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F) The policy will be reviewed keeping in view the guidelines issued by UGC in the matter from
time to time.
The above provision has been made in addition to the current Policy on pursuing two academic
programmes simultaneously under which a student can pursue a certificate programme of 6 months
duration along with any other programme of the University, subject to a maximum of two
programmes.

Q. Can I pursue a Bachelor’s degree Programme without 10+2 qualification?


A. No. You must have 10+2 or its equivalent qualification for joining a Bachelor”s Degree
Programme.

IGNOU recognizes two/three year Diploma (after 10th Std) awarded by State Board of
Technical Educations/ITI/Polytechnics/ National Trade Certificate issued by Govt. of
India, Ministry of Labour, National Council for Vocational Training etc. as equivalent to
10+2 qualification for purposes of admission to academic programmes of IGNOU
wherever the eligibility criteria is 10+2 or its equivalent. The subjects studied in the
Diploma should be minimum five. However, such Diplomas are NOT accepted for the
purposes of admission to B.Sc. programme.

Q. I have passed 12th class in 4 subjects. Can I take admission in BA.


A. On the basis of the CBSE‟s letter No. COORD/SO/F-24/2006, IGNOU accepts 10+2
with pass in five subjects only.Higher Sec. Examination passed with four subjects is not
accepted for pursuing higher studies in IGNOU. However, you can pursue one Sr. Sec.
level course from National Institute of Open Schooling (NIOS) - and thereafter seek
admission into IGNOU.
Q. I wish to change some of the courses I had selected. Is this possible?
A. You can contact your Regional Centre for change of course, as per applicable rules, on
payment of requisite fee.

Q. I have taken admission in a Programme. Now I want to change it to another


Programme. Is this permitted?
A. No, change of Programme is not permitted. If you do not wish to continue with the
Programme you have joined, you may request for cancellation of your admission, and take
admission afresh in the Programme of your choice. In such a case, refund of fee, if any,
shall be governed by the Refund Policy of the University.

Q. I have completed the first year of Bachelor Degree from another University. Can I
take admission directly in the second year in IGNOU?
A. No, there is no provision for direct admission to 2nd / 3rd year of any Degree
programme. Candidates need to seek admission into 1st year and then apply for Transfer
of credits earned from the other Institution

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Q. How can I join a Programme through Lateral Entry?
A. Admission through Lateral Entry (wherever available) is online. Please visit the Online
Admission Portal (https://ignouadmission.samarth.edu.in) and select the Programme.
During the submission process you will get the option for lateral entry, if the provision is
available in the Programme opted by you.

Q. What is the minimum and maximum duration of programmes?


A. The minimum and maximum duration of different levels of programmesis as under:

Programme Level Minimum duration Maximum Duration


Post Graduate Degree 02 Years 04 Years
Under Graduate Degree 03 Years 06 Years
Diploma/PG Diploma 01 Year 03 Years
Certificate 06 Months 02 Years

For Programmes requiring approval of specific Regulatory bodies (NCTE/INC/AICTE),


the minimum and maximum duration is fixed as per the norms of the respective
Regulatory bodies.

Q. What is Credit Transfer?


A. Credit Transfer is a procedure whereby you can transfer the credits earned earlier to the
Programme you are currently enrolled in. For details of the provisions made for credit
transferin different programmes, please visit
http://www.ignou.ac.in/ignou/studentzone/download/InternalCreditTransferscheme

Q. Is there any scheme for financial support to SC/ST?


A. The University has a limited provision for financial support to SC/ST students in the form
of fee waiver for admission in the programmes notified from time to time. The policy is
reviewed for every admission cycle. The support is limited to programme fee only and is
subject to conditions notified from time to time.

All the SC/ST/Physically challenged students enrolled in IGNOU are eligible for the
Post-Matric Scholarship provided by the Government of India and may apply for the
same.

Q. Is any waiver of the programme fee available for Jail Inmates?


A. Inmates lodged in Prisons in the country are exempted from payment of programme fee,
including registration fee. The under-trial/short term prisoners are also eligible for the
same benefit of exemption as is extended to other prisoners with the condition that when
they go out of jail, they will be treated as normal students and shall pay subsequent fees
wherever applicable (examination fee, re-registration fee, pro-rata fee for readmission,
registration fee for convocation etc.). The policy is subject to review/modification from
time to time.

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Q. Is there any scholarship available for IGNOU students?
A. As learners of IGNOU, you are eligible for Government of India Scholarships. You are
advised visit the National Scholarship Portal of the Government of India
https://scholarships.gov.in/) and submit your application online, subject to the eligibility
criteria specified. For further details you may contact your Regional Centre.

Students belonging to the Scheduled Caste category may apply for financial assistance
under the Centrally Sponsored Scheme of Post Matric Scholarship. Details of the Scheme
are available at
https://socialjustice.gov.in/writereaddata/UploadFile/PMS_for_SCs_Scheme_Guidelines.pdf

Students belonging to the Scheduled Tribe category may apply for financial assistance
under the Centrally Sponsored Scheme of Post Matric Scholarship. Details of the Scheme
are available at
https://tribal.nic.in/writereaddata/Schemes/EDUPostMatricScholarshipPMSforSTstudents
230513.pdf

Q. What is the procedure of Correction/Change of Name/Surname?

A. Please note that your name as entered by you in the online application shall be saved in
the University record. Please enter your name correctly and verify the entries before
finally submitting the application.If however a typographical error is noticed at a later
stage, you can get it corrected by requesting your Regional Centre.

If you wish to change your surname/name after confirmation of admission, please submit
your application along with requisite documents/fee (as applicable) at your Regional
Centre as per procedure outlined below:

 Original copy of Notification in a daily newspaper notifying the change of name;


 Affidavit, in original, on non-judicial Stamp Paper of the appropriate value sworn
in before 1st Class Magistrate specifying the change in the name;
 Marriage Card/Marriage Certificate in case of women candidates for change in
surname;
 Gazette Notification, in original, reflecting the change of name/surname;
 Demand Draft of Rs.500/- drawn in favour of IGNOU payable at NewDelhi.

Request for correction and/or change of Name / Surname will be entertained only before
award of the Degree/Diploma/Certificate.

Q. I could not complete my programme within the maximum duration provided. Can I
get an extension?
A. No, any extension beyond the maximum duration is not permitted.

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Q. Where can I check my Credit Transfer Status?
A. Processed & updated case status is available on website link
https://studentservices.ignou.ac.in/Admission/Adm/enroll.htm

Q. What is the Internal Credit Transfer Procedure?


A. You will need to submit the Internal Credit Transfer Form along with requisite fees at
Registrar SRD, IGNOU, Maidan Garhi, New Delhi – 110068.

Q. How can I get my Migration certificate?


A. Please visit our IGNOU website and download the Migration Certificate format and send
it to at Registrar SRD, IGNOU, Maidan Garhi, New Delhi – 110068 along with the
requisite document like degree, grade card, and DD of Rs. 500/.

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Section 2: Frequently Asked Questions Related toEntrance Based Programmes

Q. What are the programmes offered based on Entrance Test?


A. Following programmes are under based on Entrance Test:
A) B.Sc (Nursing) Post Basic Programme (BSC(PB))
B) Bachelor of Education Programme (B.Ed)

A) B.Sc (Nursing) Post Basic Programme (BSC(PB))

Q. What is the eligibility for taking admission in B.Sc (Nursing) Post Basic
Programme?
A. In-service Nurses i.e. Registered Nurses and Registered Midwives (RNRM) having 10+2
with three years Diploma in General Nursing and Midwifery (GNM) with a minimum of
two years of experience (after registration as RNRM) in the profession. (For male nurses
who have not done midwifery in the GNM programme, should have a certificate in any of
the Nursing courses of 6-9 months duration prescribed by the Indian Nursing Council in
lieu of midwifery).
OR

In-service Nurses (RNRM) having 10th class (Matriculation) or its equivalent with three
years Diploma in General Nursing and Midwifery (GNM) with a minimum of five years
of experience (after registration as RNRM) in the profession. (For males nurses who have
not done midwifery in the GNM programme, should have a certificate in any of the
nursing courses of 6-9 months duration prescribed by the Indian Nursing Council in lieu
of midwifery).
Note: Candidates with less than two years of experience after RNRM should not apply.

Q. What is the age of admission?


A. There is no maximum age limit.

Q. What is the mode of taking admission in the BSc Nursingprogramme?


A. Through All India basis Entrance Exam. The admission will be made Region wise,
strictly on the basis of merit from the list of eligible candidates in each category after
verification of the documents.

Q. What is the Academic Session of the BSc Nursing programmes?


A. The programme commences from January of every year

Q. Is there any reservation for different categories?


A. The reservation policy will be followed as per Government of India rules.

Q. Is there any facility of Credit Transfer in the programme?


A. Credit Transfer is not allowed in the programme

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Q. How many seats in BSc Nursing programmes?
A. The number of seats as approved by INC for admission to IGNOU Post Basic B.Sc.
Nursing Programme varies from Programme Study Centre (PSC) to Programme Study
Centre (PSC).

Q. Is there any provision for change of Programme Study Centre? If yes, please state
the procedure?
A. Programme Study Centre once allotted cannot be changed.

Q. What is the procedure for resolving the Tie Cases for admission to BSc Nursing
Programme?
A. The marks and rank of candidates will be put on IGNOU website www.ignou.ac.in. In
case of tie in the marks/rank, the following criteria will be followed as given in 3.8.3 on
page 24 of this student handbook and prospectus in chronological order:

i) Length of relevant experience counted after registration as RNRM till last date
of receipt of application by the University.

ii) Over all percentage of marks secured in GNM examination: If the tie does not
get resolved with application of length of experience, aggregate of GNM marks in
all the three years will be considered for calculating merit/ rank.

iii) Date of Birth: If the tie still does not get resolved Date of Birth will be
considered (Candidates born earlier will have higher rank than those born later).

iv) Draw of Lot: If there is a tie after applying all the above criteria, then rank will
be decided through a draw of lot.

Q. Is there any provision for change of category after taking Admission?

A. Please note that any request for change of category code shall not be entertained by the
University specially for the programmes whose admission is entrance-based, after
submission of the admission form tor the Entrance test.

Q. What is the duration of the programme?

A. The B.Sc (Nursing) Post Basic programme is a Three (03)-year programme with a
maximum duration of five (5) years to complete the programme.

B) Bachelor of Education Programme (B.ED)

Q. Why in prospectus, ‘and’ is used between two eligibility conditions?

A. In prospectus, „and‟ is used between two eligibility conditions because Candidates having
UG/PG degree (as required for admission to B.Ed. face-to-face) is one of the essential
eligibility conditions as notified in NCTE norms and standards, 2014.

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Q. What is the meaning of ‘in-service elementary teacher’?

A. As per in-service teacher is a personwho is employed as a teacher in elementary school or


elementary stage of education.

Q. What is the meaning of ‘Trained teacher?

A. As per NCTE, trained teacher a person who has completed a NCTE Recognized teacher
education programme through face-to-face mode.

Q. Is being in-service a compulsory condition?

A. For candidates fall under category (ii) of eligibility „b‟, in-service is not a compulsory
condition, i.e. the candidates who have completed a NCTE recognized teacher education
programme through face-to-face mode.

Q. Should we follow central government rules or state government rules for reservation
and relaxation?

A. The reservation policy will be followed as per Government of India rules.

Q. Is there any exemption up to 50% of marks in graduation up to the date of issue of


notification of NCTE, i.e. 26-07-2010, whether the same can be provided, as was done in the
past?

A. There are no provisions for exemptions at present.

Q. How does one ascertain the Teacher Education Programmes under Face-to-Face Mode?

A. Only those Teacher Education Programmes that are recognized by the NCTE as Face-to-
Face programmes would be considered. For this, learners are required to produce the
certificates from the Issuing Authorities, i.e. SCERT, State Governments or the
State/Central Autonomous Bodies of Institutes or Universities, etc., clarifying that the
programme is approved by the NCTE as a Teacher Education Programme under Face-to-
Face Mode.

Q. How is one considered to be a Trained In-Service Teacher in Elementary Education?

A. Only those Teacher Education Programmes through Face-to-Face mode that are recognized
by the NCTE as available in the NCTE website are considered for eligibility. Thus, the in-
service Teachers who have completed such programme or have the aforesaid training
qualifications would be considered a Trained In-Service Teacher in Elementary Education.

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Q. How can one ascertain the validity of a degree for admission?

A. The rules stated at S.No. 2.2 (2.2.1 to 2.2.5) under ‘University Rules’ in the Prospectus
remain valid.

Q. Is there any relaxation of 5% marks to the minimum qualifying examination?

A. There is relaxation of 5% marks to the minimum qualifying examination, i.e. graduation


and post-graduation for applicants in the SC/ST/OBC (Non-Creamy Layer)/PWD
categories.

Q. Is it possible to change Study Centre after taking admission?

A. No change in the allotted Study Centre is permissible once admission is done, unless for
exceptional cases wherein the University permits a case for administration and monitoring
purposes. However, request may be considered only for cases concerning KVS and
Defence Personnel on their being transferred and posted.

Q. What is the duration of the programme?

A. The B.Ed. programme is a two-year programme with a maximum duration of five (5) years
to complete the programme.

Q. Is there a revised approval/recognition letter from NCTE?

A. The NCTE has communicated in their letter dated 03/06/2015 that the present NCTE
recognition letter is valid for existing institutes to re-launch the programmes.

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Section 3: Programme Specific Frequently Asked Questions

Kindly check the prospectus for the details.


http://ignou.ac.in/ignou/studentzone/adminssionanouncement/1

Section 4: Frequently Asked Questions Related to Equivalency/


Recognition Matters

Q. I have to pursue B.Ed programme of the Chhindwara University for further studies on
the Basis of the Associate degree by IGNOU.

A. Associate Degree of two years is not equivalent to a Bachelor degree of 3 years. The
student has to complete 3rd year of the degree as per eligibility to get a Bachelor degree.

Q. I have pursued my graduation from Annamalai University from an off-


campusoutside Tamil Nadu. Am I eligible for getting admitted toMaster’s
degreeprogramme?

A. Annamalai University, Annamalai Nagar, Tamil Nadu, is a State University, hence can
operate within the territorial jurisdiction of the State of Tamil Nadu only. Degrees obtained
under ODL mode from Annamalai University through a Study Centre/ Learning Centre
located beyond the territorial jurisdiction of the State of Tamil Nadu is not accepted for the
purpose of academic pursuits in IGNOU, as of now.

Q. I have done 3 year diploma after 10th, now I want to pursue my higher education from
IGNOU but the eligibility criteria for admission is 10+2. So is diploma equivalent to 10+2 ?

A. IGNOU recognizes two/three year Diploma (after 10th Std) awarded by State Board of
Technical Educations/ITI/Polytechnics/ National Trade Certificate issued by Govt. of India,
Ministry of Labour, National Council for Vocational Training etc. as equivalent to 10+2
qualification for purposes of admission to academic programmes of IGNOU wherever the
eligibility criteria is 10+2 or its equivalent. The subjects studied in the Diploma should be
minimum five. However, such Diplomas are NOT accepted for the purposes of admission to
B.Sc. programme.

Q. I have passed 12th class in 4 subjects. Can I take admission in BA?

A. On the basis of the CBSE‟s letter No. COORD/SO/F-24/2006, IGNOU accepts 10+2
with pass in five subjects only. Higher Sec. Examination passed with four subjects is not

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accepted for pursuing higher studies in IGNOU. However, you can pursue one Sr.Sec. level
course from National Institute of Open Schooling (NIOS) - and thereafter seek admission into
IGNOU.

Q. Please provide detailed reason for rejection of my online application for admission in
MA Economics course in July 2020 session. I have done my degree from Makhanlal
Chaturvedi Rashtriya Patrakarita Evam Sanchar Vishwavidyalaya (MCRPV), Bhopal. My
centre was outside Madhya Pradesh.

A. UGC has never given permission to MakhanlalChaturvedi RashtriyaPatrakarita Evam


Sanchar Vishwavidyalala (MCRPV), Bhopal, to operate beyond the territorial jurisdiction of the
State of Madhya Pradesh. Hence the certificate awarded by that University outside its territorial
jurisdiction are not considered for admission to IGNOU programmes.

Q. IGNOU says degree is invalid if it has been earned by a student outside the state of
Sikkim, but this circular came in May'2015 and I enrolled for BBA in 2012.

A. SMU Gangtok is a Private State University, hence can be operate within the territorial
jurisdiction of state of Sikkim as per UGC (ESTABLISHMENT AND MAINTENCE OF
STANDARDS IN PRIVATE UNIVERSITIES REGULATION 2003) Therefore, the
degree obtained through ODL mode through an „off campus‟ study centre beyond the
territorial jurisdiction of state of Sikkim is not accepted for academic pursuit in IGNOU,
as of now. University rules printed in the Common Prospectus may also be referred to.

Further, you are advised to kindly refer to the Notifications/Circulars issued by UGC
from time to time pertaining to territorial jurisdiction of Central/ State/ Private/Deemed to
be Universities. The following documents pertaining to restricting the state universities
going beyond their state is available at UGC website www.ugc.ac.in.
(i) Joint statement by Chairman - UGC, Chairman - AICTE, Chairman - DEC dated
13.05.2003,
(ii) Letter No. F.9-8/2008 (CPP-I) dated 15.06.2009 addressed to all the State
Universities,
(iii) Letter No. F.9-8/2008 (CPP-I) dated 16.04.2009 addressed to all the State
Universities.

The notifications issued by UGC regarding territorial jurisdiction to be strictly followed


by the ODL institutions.

However, you may approach the University Grants Commission, Distance Education
Bureau for seeking a certificate that your degree is valid inspite of violation of territorial
jurisdiction. This certificate may be submitted along with your admission form for
acceptance by IGNOU.

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Q. I want to know about the validity of exams conducted by IEI(Kolkata). Is it valid for
admission to IGNOU’s programmes?

A. As per IGNOU's notification dated 27.03.2019, Section A & B conducted by IEI


(Kolkata) upto 31.05.2013, is recognized as equivalent to degree for the purpose of admission to
academic programmes.

Q. I have pursued my graduation from Alagappa University from an off-campus outside


the state. Am I eligible for getting admitted to IGNOU’s Master’s Degreeprogramme?

A. Alagappa University is a State University, hence it can operate within the territorial
jurisdiction of State of Tamil Nadu. Degrees acquired from Alagappa University, Tamil Nadu,
under ODL mode through its Study Centre/Learning Centre located within the territorial
jurisdiction of the State of Tamil Nadu are accepted for purposes of academic pursuit in IGNOU;
provided it has the approval of Distance Education Council/Distance Education Bureau.

Q. Are the degrees of IGNOU recognized and valid for government and private jobs?

All the programmes (the Certificates, Diplomas and Degrees) of IGNOU are recognized by UGC
& other statutory authorities as equivalent to similar degrees offered by any other conventional
universities/colleges in the country. The various Circulars/Notifications issued by UGC and
other statutory authorities regarding equivalence of IGNOU degrees are available at IGNOU
website on the following link:

IGNOU - Student Registration Division (SRD) - Recognition of IGNOU Programmes

http://www.ignou.ac.in/ignou/aboutignou/division/srd/Recognition

As regards its acceptability for jobs, it is the prerogative of the institution to take a view
on the matter.

Q. I have pursued my graduation from IGNOU after BPP. Will my graduation be


considered for jobs?
A. The three year B.A. degree awarded under non-formal stream (non 10+2 stream) is based
on the UGC Regulations published in the Gazette of India vide Notification No.F.1-
117/83 (CPP-II) dated 18th October, 1995 (copy enclosed). Thus, it is considered at
par/equivalent with any other Bachelor‟s Degree for purposes of higher studies and/or
employment in Government Services; wherever the eligibility requirement is a
Bachelor‟s degree in any stream from a recognized university. As of now, BPP is not on
offer in IGNOU.

Q. The letter was issued by IGNOU, DEB for running the programme to the University
from which I have pursued my studies. Kindly let me know if it is valid?
A. The query pertains to the erstwhile Distance Education Council, which was dissolved
through an Order F.No.6-20/2010-DL dated 29th Dec.2012 issued by the Ministry of
Human Resource Development, Govt. of India. Accordingly, all the activities of the

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erstwhile Distance Education Council have been taken over by University Grants
Commission, Distance Education Bureau (DEB). For further details you may contact
UGC-DEB.

Q. I have pursued my graduation from EIILM and my study centre was in Delhi. Am I
eligible to pursue MCOM from IGNOU?
A. Degrees acquired from EIILM under Open and Distance Learning (ODL) mode through
an „off-campus‟ Study Centre/Learning Centre of the University beyond the territorial
jurisdiction of the State of Sikkim are not accepted for purposes of academic pursuit in
IGNOU, as of now.

Q Are the Degrees/Diplomas/Certificates awarded by IGNOU recognized by UGC?

A. Yes, recognized by UGC. IGNOU Degrees/Diplomas/Certificates are recognized by all


member universities of the Association of Indian Universities (AIU) and are at par with
Degrees/Diplomas/ Certificates of all Indian Universities/ Institutions, as per UGC
Circular letter No. F.1-52/2000(CPP-II) dated 5th May, 2004, AIU Circular No.
EV/11(449/94/176915-177115 dated January 14, 1994, AICTE Circular No.
AICTE/Academic/ MOU-DEC/ 2005 dated May 13, 2005 and UGC/DEB/2013 dated
14.10.2013.

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Section 5: Frequently Asked Questions Related to Refund of Fee
Q. In which cases applicant can get the Refund?

A. The applicant can get the refund in the following cases

(1) Rejection of the admission form.

(2) If the learner applied for cancellation of admission before the stipulated timeline.

(3) If the applicant pays the fee twice for the same control no. / Enrolment.

Q. Cancellation of admission and refund of fee

A. If a student applies for cancellation of admission and refund of fee, the refund request
will be considered as per the University policy.

Detail available in Common proscectus Point No. 10.11


http://ignou.ac.in//userfiles/Common-Prospectus-English.pdf

Q. Is it safe if I paid my Fee through Cyber Café?

A. In case of refund of fee, the same is credited to the account from which payment was
made. If cyber café owner pays from own account, then refund will also be made to the
account of the Cyber Café. In many cases, applicants have faced problems where Cyber
café did not provide them the refund amount even after the fee refunded from IGNOU.
So, it is suggested to pay your fee through your own Card/UPI.

Q. Is there a provision of refund if I applied for cancellation after getting the


admission?

A. Refund of fee after confirmation of admission shall be governed by the Refund Policy
of the University. The same is available on the Online Admission Portal.

Q. If I have applied for cancellation on time but I have received the books from
IGNOU, So how I can get the refund.

A. Fees will be refunded after you return back the study material (if received) in good
condition within stipulated period either to the RC or MPDD and submit the material
returned certificate to SRD. There will be no refund of admission fees until the study
materials are returned.

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Q. To whom may I contact if I want to know my refund status.

A. In case of any difficulties about the refund of rejection/cancellation of admission or


double payment of admission and re-registration fee you can send your request to the
email Id. [email protected].

Q. Can I get my fee refund in cash?

A. No. The fee will be transferred through Online mode only.

Q. If refund will be processed in whose account the fee will be refunded?

A. The fee will be refunded to the same account which was used by the applicant to pay the
fee at the time of admission/re-registration.

Q. How can I track my refund?

A. You can track the refund through Bank ARN no./ Bank Ref no. which is provided to you.

Q. What should I do if the refund is not reflecting on the concerned account?

A. You just need to contact the bank‟s customer care center and tell them to track the refund
through Bank ARN no/Bank Ref no.

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Section 6: Frequently Asked Questions Related to Centralized
Student Registration Cell

Q. Is it compulsory to register myself before submitting an admission form online?

A. Yes, it is compulsory to register with our Online Admission System before you can
submit your admission form online.
Q. Is Email address compulsory to fill online application form?

A. Yes, you are required to use E-mail address to register for Online Admission.
Q. I do not have my email id. Can I enter the email id of my friend/relative?

A. No, please create a new email id . As all information related to your admission, payment
and other details will be sent to you on your registered email id.
Q. If the power/internet connection fails during the application process, what should I
do?

A. Since the data is saved at the end of every stage with the 'Save' button, your data is
automatically saved till the previous stage. If you are within a particular stage and the
system is interrupted due to power failure or loss of connectivity, then your current
stage data will not be saved. Please log in again using your ID and password and
complete the form submission process from the stage where the system got interrupted.
Q. What is the detailed process for submission of online application form and action
to be taken by the candidate?

A. The submission of admission form passes through the following stages:

 Open the URL (https://ignouadmission.samarth.edu.in)


 Complete Registration process (which creates „User Name‟ and „Password‟ for you).
 Your „User Name‟ and „Password‟ is informed through SMS and email.
 Re-login to the system using your „User Name‟ and „Password.‟
 Fill Admission Form online.
 Upload your recent passport size Photograph (maximum size 100KB in JPG format).
 Upload your specimen signature (maximum size 100KB in JPG format).
 Upload scanned copies of the relevant documents (maximum size 200KB each document
in JPG/PDF format).
 Read the instruction and declaration carefully by clicking the „Declaration‟ box.
 Preview your data and confirm details.
 Make payment of Fee through the Credit/Debit card/Net Banking.
 Payment confirmation message is sent to you through SMS and email.
 After the final submission of online application form, your may download the filled in
application form and keep a printout for your record.

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Q. How should I pay the programme fee?

A. Programme fee for online Admission can be paid through credit/debit card/ net banking.
Q. What kinds of Credit/Debit cards are accepted for payment of the programme fee?
Is there Internet banking facility is also available?

A. The Visa and Master Cards are accepted for making the payment of programme fee. Yes,
the payment of fee can also be made through Net Banking.

Q. Payment has been deducted from Credit Card/Debit Card/ my account but I have
not received any confirmation. What should I do?

A. If the payment has been deducted but you did not get acknowledgement for the same,
please email the trA.action details including the Control Number, your name, programme
opted, mobile number, amount paid etc. to the Centralised Student Registration Cell at
011-29571301 or 011-29571528. You can email at [email protected]. If required, you
may escalate and submit your grievance to our website at http://igram.ignou.ac.in/.
Q. After Payment of the application fee, what information shall I receive through
email/ SMS?

A. You will get the confirmation of payment made by you through SMS as well as email.

Q. Where do I have to contact after successful submission of form?

A. Once the application Form is successfully submitted, your form will be scrutinised by
IGNOU staff and if it fulfills the eligibility criteria you will receive a confirmation to that
effect at your registered email address. If a deficiency is found in the application, you will
receive a communication from IGNOU informing you about the discrepancy. After
successful processing of your form, the University will provide you further information
with regard to confirmation of your admission, allotment of study centre and other details
for induction etc. in due course of time.
Q. What is the time frame for getting confirmation of my admission?

A. The Admission forms submitted through the Online Admission System are scrutinised
and confirmed for admission subject to fulfilment of eligibility criteria. The forms are
processed region wise on a first come first serve basis. Therefore, the time required for
processing of forms for different Regional Centres may vary depending on the number of
applicants from the respective regions.
Q. From where will I collect my identity card after admission confirmation?

A. After admission confirmation you have to log into your account on the online portal and
download your identity card.
Q. Do I need to get the identity card attested?

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A. No, attestation is not required.
Q. I have received a discrepancy and I am asked to upload the certificate. Do I have to
upload it myself or send the certificate through mail?

A. You have to upload the certificate yourself on the link provided to you on the online
portal.

Q. If I want to withdraw from the programme after confirmation of my admission,


shall I get my fee refunded?

A. Yes, University has a limited provision for cancellation of Programme and refund of fee
as prescribed in the Refund Policy of the University. You may refer to the guidelines
pertaining to „Refund of Fee‟ under the „University Rules‟ section of the IGNOU
Common Prospectus. In cases where University denies admission, the programme fee
will be refunded after deduction of processing fee, if any. The refund amount will be
Transferred electronically to the credit/debit/net banking account from where payment
was made.

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Section 7: Frequently Asked Questions Related to Material
Development and Distribution

Q. How can I get Study Material and Assignments?

A. The study material shall be sent to you by the Material Production and Distribution
Division (MPDD) of the University, or by your Regional Centre. You can check the
status of dispatch of study material on the University website at
http://ignou.ac.in/ignou/aboutignou/division/mpdd/material

For non-receipt of study material, you may write to the Registrar, Material Production
and Distribution Division, IGNOU, Maidan Garhi, New Delhi – 110 068, or send a mail
to [email protected]

Q. What is Digital Study Material?

A. The University has digitized the study material for different prorammes. The digitized
material is available on eGyankosh (https://egyankosh.ac.in/ ), the digital repository of
the University.
The University encourages the use of digital study material. It has been decided that as an
incentive 15% concession shall be given to the students who opt for digital study
material in place of printed study material.
Q. When shall I get the study materials after taking admission into a Programme?

A.You will get the study materials after confirmation of your admission. However, you can
pursue your studies by using digital material available on e-Gyankosh/IGNOU e-Content App till
the material is received by post.

Q. Whether the study materials are distributed in person or by Post?

A. The study materials are distributed in person as well as despatched through India Post.
Further, the study materials are distributed by hand to the students who are residing in the local
City of Regional Centre by the concerned Regional Centre. In case the packets are not delivered
by India Post due to discrepancies in destination address or any other reason, the undelivered
packets will be returned to the respective Regional Centre by the India Post and the Regional
Centre will send the SMS to the Student to collect the material by hand.

Q. Is there any communication on despatch of study material?

A. Yes. you will receive SMS containing details of barcode, etc. from India Post once the
consignment is booked at Business Parcel Centre, India Post.

Q. How to know the status of despatch of study materials?

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A.Please visit http://ignou.ac.in/ignou/aboutignou/division/mpdd/material to know the status of
despatch of study material to you. The status includes the details of barcode and date of expected
delivery etc.

Q. How to track the packets sent through India Post?

A.You can track the packet with the help of barcode by browsing the website of India Post.

In case the track status is „Consignment not found‟, please contact your Regional Centre for
study material either in person or through email with the details. Please note that the tracking
status is available on the India Post website only for three months from the date of booking of
the consignment/packet.

Q. What action to be taken in case of long delay in receiving the Study Material?

A.Please write to the Registrar (MPDD), Indira Gandhi National Open University, Maidan
Garhi, New Delhi 110068 with full details of admission for study materials.

Q. Any Contact Centre is established for enquiring about study materials?

A. Yes. Student Support Cell is established at MPDD, Headquarters (New Delhi) to respond the
queries of the learners relating to non-receipt of study materials. The students can contact the
Cell through email ([email protected]) or in person or in phone at 011-29572008; 011-
29572012.

Q.Can I purchase IGNOU study material?

A. Yes. The study material of IGNOU is available on sale, subject to availability of stock and
book pricing. For details, please contact 011-29572010 or 29534521.

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Section 8: Frequently Asked Questions Related to Student Support
Services
Q. What is SSC?
A. The phenomenal growth of IGNOU over the years, both horizontal and vertical, has
brought with it issues, problems and causes of concern for the learners. While every
Regional Centre and Study Centre, provides support to the learners enrolled with them, it
was felt that a Centre should be created at IGNOU headquarters also, dedicated to
providing learner support in the form of attending to their queries/grievances and if
necessary, helping them out with suitable guidance and counselling. Realizing this need,
a dedicated centre namely the Student Service Centre (SSC) was established in the year
1999 at the University headquarters and was dedicated to the memory of IGNOU's
Founder Vice-Chancellor, Late Prof. G. Ram Reddy.

Q. What is the function of SSC?

A.SSC functions as an interface between the learner and the University. SSC strives to
provide the right information at the right time, to facilitate and provide support services
for the divergent learner population, to redress grievances at every stage and thus tries to
bridge the gap between the organization and the learner. Queries and grievances are
received at SSC through various modes, namely, by fax, post, in person, e-mails/SMS,
whatsapp, telephone calls and on-line Portals, such as PG Portal, UGC Portal, RTI-MIS
Portal, iGRAM Portal, INGRAM Portal, National Scholarship Portal and e-district Portal
etc.

Q. What is iGRAM and how to lodge a grievance on iGRAM?


A. iGRAM is iGNOU‟s Portal designed and developed by IGNOU. Student can lodge
his/her grievance through the following steps:

Q. What is PG PORTAL and how to lodge a grievance on PG PORTAL?


A. PG Portal is Government of India Portal designed and developed by DARPG. Student
can lodge his or her grievance through the following steps

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Q. What is RTI-MIS Portal and how to lodge a grievance on RTI-MIS Portal?
A. An applicant who desires to obtain information under the RTI Act, 2005 can make a
request through this RTI Online Portal to the Central Ministries/Departments and other
Central Public Authorities mentioned in ONLINE RTI request form.

Q. What type of queries from students are answered through Email services
([email protected]) at SSC?
A. Pre-admission queries like how to enroll, programme fee, Regional Centre & Study
Centre details, study material.
Q. How SSC provide Face-to-Face information?
A. At SSC, hundreds of students visit on daily basis. Each student is handled by the
officials and trained staff with utmost care. Each question raised by the learner is
answered appropriately. Queries related to admissions, evaluation, Study Centre,
Regional Centre are answered. At SSC, there are basic amenities for PwD and Senior
Citizens.

Q. What is the role of SSC in providing the scholarship?


A. SSC handles four types of scholarship. Details of the scholarship is provided below:
1. National Scholarship Portal
2. E-District Scholarship Portal
3 Online Scholarship Management System Manipur state
4 National Fellowship for the Student (Ph.D.), Ministry of Tribal Affairs

The main task of SSC is to monitor the above scholarship and application verification.

Q. How can I contact SSC?


A. You can contact SSC through the Address details:

Student Support Centre


IGNOU, Maidan Garhi
New Delhi-110068
Phone no.: 011-29572514, 29572513
Working time: 09:30 a.m. - 06:00 p.m. (Lunch time 01:30 p.m. to 02: 00 p.m.)

Q. What services are provided at the study centres?


A. Pre-admission guidance and counselling as per requirement. Counselling (theoretical and
practical, wherever applicable)- the learners are supposed to get taught by the self-instructional
materials and the academic counsellors at the study centres. Counselling sessions are held as per
schedule drawn at the study centres. These are scheduled in such a manner that these do not clash
with the normal schedule of the host institutions. Thus, academic counselling sessions are held

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normally on Saturday/ Sunday and holidays. These are also held during morning and evening
hours of the weekdays depending on the programme requirement.

Q. Study Centres are kept open on Saturday and Sundays. But if such a day falls on
a gazetted holiday will the Study Centre be kept open?
A. If the gazetted holiday is a National Holiday than it will not remain open. For any other
holidays you have to go by the notification issued by the Study Centre in this regard.

Q. Change of Study Centre

A. Students may contact respective regional center. Also can initiate the request for change
of address, study centre and regional centre online from their user account. The user
account is to be created at https://ignou.samarth.edu.in by clicking „New Registration‟.

Detail available in Common proscectus Point No. 10.20


http://ignou.ac.in//userfiles/Common-Prospectus-English.pdf

Q. Change of Region

A. The learner can seek Transfer to any other overseas study centre only after six months of
Registration or submission of first year/semester assignments for the programme of one
year or longer duration.

In case any learner is keen for Transfer from Army/Navy/ Air Force Regional Centre to
any other Regional Centre of the University during the cycle/session, he/she would have
to pay the fee-share money to the Regional Centre.

Detail available in Common proscectus Point No. 10.21


http://ignou.ac.in//userfiles/Common-Prospectus-English.pdf

Q. As a student of IGNOU, shall I get access to library facility?

A. The students who seek admission to a programme of the University through Online
Admission System will get the same facilities as those who join the programme in off-
line mode. In case you are staying in the city where your Regional Centre is located, you
can make use of the library at the Regional Centre. In addition, you can also use the
multimedia facility (recorded audio/ video lectures, etc.) at the Regional Centre. Your
Study Centre is also equipped with library/multimedia facility. You may use the facility
during the working hours of the Study Centre.(Repeat)

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Section 9: Frequently Asked Questions Related to Evaluation

Q. What is the pattern of examination at IGNOU?


A. The University conducts Term-end Examination twice a year in the months of June
and December every year. Students will be permitted to appear in Term-end Examination
subject to the condition that registration for the courses in which they wish to appear is
valid, theminimum time to pursue the courses has lapsed and maximum time to pursue
the course/programme is not over and they have also submitted the required number of
assignment(s), if any, in those courses by the due date.

Q. How much do I have to pay for examination?


A.Examination fee of Rs.200/- per course (either theory course or practical course). The
examination fee is required to be paid online at the time of submission of online
examination form through debit card, creditcard or net banking.The portal for
examination forms is open from March 1 for June Term-end Examination and September
1 for December Term-end Examination.

Q. Where will be my exam centre?


A. Normally the study centre is the examination centre. However, a student is required to
fill the exam centre code in the examination form. For the purpose you are advised to go
through the list of examination centres available in the link given in the portal. In case
any student wishes to take examination at a particular centre, the code of the chosen
centre be filled up as examination centre code. However, examination centre chosen by a
student if is not activated, the university will allot another examination centre under the
same Region

Q. When will my result be declared?


A. The results for the Term-end Examinations, June are declared in the month of
August/September and the results of Term-end Examinations, December are declared in
the month of February/March of the subsequent year. The results of the other components
such as assignments, projects, practical examinations, dissertations, viva-voce, campus
extension programmes, field work, etc. are declared along with the results of the term-end
theory examinations.

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Q. What is the schedule of filling the exam form?
A. Date of Submission of Examination Forms:
For June Late For Dec. Late Submission
TEE Fee TEE Fee OF Exam
form
1st March NIL 1st Sept to NIL
to 30th Sept
31st March
1st April to Rs.500/ 1st Oct . to Rs.500/-
20th April - 20th Oct
21st April Rs.100 21th Oct to Rs.1000/ ONLINE
to 30 April 0/- 31 Oct -
1st May to Rs.100 1st Nov to Rs.1000/ Application to
31st May 0/- 30th Nov - be submitted
by hard copy
along with a
demand draft
in favour of
IGNOU at
concerned
Regional
Centre subject
to the
availability of
question paper

Q. Will I be issued hall ticket?


A.The University uploads Examination Hall Tickets of the student‟s at least ten days before the
commencement of Term-end Examination. The same could be downloaded from the University‟s
website www.ignou.ac.in. The students can download the hall ticket from the website and along
with the IGNOU Student Identity Card can approach the examination centre for appearing in the
exam.

Q. I lost my Marks sheet/Grade Card. What should I do?


A.In case of loss or damage, a student can obtain duplicate grade card / statement of marks on
payment of prescribed fee payable in the form of demand draft drawn in favour of „IGNOU‟ and
payable at New Delhi and submit to the Registrar, SED, Block No.12, IGNOU, Maidan Garhi,
New Delhi 110068.

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IGNOU

Section 10: Frequently Asked Questions Related to International


Students
Q. Who are the International Students?
A. International students are categorized as Overseas Students and Foreign Student
Residing in India (FSRI)

Q. Can International Students join the programmes offered by IGNOU?


A.Yes, International Students can join the IGNOU‟s programmes from Overseas as well
as residing in India from the programme offered from them. The list of
theprogrammesisavailableontheUniversitywebsiteonthefollowinglinkhttp://www.ignou.a
c.in/ignou/aboutignou/division/id/idprogoffrd

Q. Can an Overseas student join the programmes offered by IGNOU from


anywhere?
A.No, the students desirous of joining of IGNOU‟s programmes can seek their
admission through Overseas Study Centres and a list of Overseas Study
Centresisavailableonourwebsiteatthefollowinglink:http://www.ignou.ac.in/ignou/aboutig
nou/division/id/introduction

Q. What is the procedure to join the programmes of IGNOU as an overseas


student as well as a Foreign Student residing in India (FSRI)?
A. The student desirous joining programme from IGNOU has to go through the
prospectus available on website for their category. The detailed information about
eligibility, fees and the documents to been submitted is available in the prospectus on
the website at page no. 291-292 on the following link
(http://www.ignou.ac.in/ignou/aboutignou/division/id/IDProspectus). The students are
requested to go through the instructions carefully before submitting their application.
Please note that mere submission of application form along with requisite documents
and fees does not mean that the student is admitted. The admission is subject to scrutiny
of admission form by International Division.

Q. Whatare the documentsrequiredto besubmitted byFSRIstudents?

A. The checklist of documents to be enclosed along with admission form is as under:

Application form (can be downloaded from IGNOU‟s Website)


i. Valid study visa for the minimum duration of the programme (Not
required for Citizen of Nepal and Bhutan)

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ii. Demand draft for the requisite fee payable in equivalent INR through
Demand in favour of “IGNOU” payable at “New Delhi”.
iii. Copy of passport
iv. No objection certificate from the concerned Embassy in India regarding
study in IGNOU.
v. Copies of the educational certificates (translated in English by the
designated authentic agency if in any other language).
vi. Equivalence Certificate: In case of equivalence is not known, an
equivalence certificate to be obtained from Association of Indian
Universities (AIU)office.
vii. Valid proofof Residence in India.

The students can submit their admission form along with documents at the nearest
Regional Centre or at the following address:

The Director
International Division
BlockNo.15,Section K,
IGNOU
Maidan Garhi
NewDelhi-110 068.

Q. What are the documents required to be submitted by overseas students along


with admission form?

A. The checklist of documents to been closed is as under:

a. Application form (can be downloaded from IGNOU‟s Website)


b. Copies of the educational certificates (translated in English by the designated
authentic agency if in any other language).
c. Copy of passport
d. Residence permit of respective country for other than the national of thatcountry.
e. Equivalence Certificate: In case of equivalence is not known, an equivalence
certificate to be obtained from Association of Indian Universities (AIU) office.

The students can submit their admission form along with documents and pay the fee at
respective Overseas Study Centre. A list of Overseas Study Centres along with their
address is available on the following
link:http://www.ignou.ac.in/ignou/aboutignou/division/id/introduction

Q. Whom to contact in International Division in case of any clarification?


A. The studentcancontactonthefollowingtelephonenumbersandemailaddressContact
No: +91-011-2953398, 29571687, 29571689, 29571690,
Email id:[email protected], [email protected]

Q. What is the fee chargeable to International student for IGNOU programmes?

35
IGNOU
A. For this purpose, International students are further divided as into SAARC and NON-
SAARC categories. In case of FSRI students, fee is based on their citizenship whereas
for overseas students, it is based on their location. A list of programmes available for
each category at the fee is available on the following
link:http://www.ignou.ac.in/ignou/aboutignou/division/id/feestructure

Q. What is Re-registration and when it is to be done?


A. Depending upon the structure of programme, a student is required to re-register. The
process and schedule of re-registration is defined for each programme wherever
applicable in the prospectus as well as on the website. The International Students are
required to refer the International Prospectus on the following link:
(http://www.ignou.ac.in/ignou/aboutignou/division/id/IDProspectus). The online re-
registration facility is also available for international students.

Q. Where to get there registration and other forms used for various purposes in
the International Division?
A. Re-registration and other forms like admission form, examination form, for
issue of migration certificate and transcript etc. are available on the link:
http://ignou.ac.in/ignou/aboutignou/division/id/forms

Q. When University provide the study material to the learner?


A. The University provides study material after admission & re-registration however,
the study material is also available on the e-Gyankosh platform on the following link:
(http://egyankosh.ac.in/). Facebook live and YouTube video programmes are also
available on this link.

Q. What is the importance/ role of assignments in ODL system and how to get it?
A. Assignment is an integral component of teaching learning methodology and has due
weightage in completion of the programme. Assignments for the current session are
made available on the website Students are advised to download the same from the
following link: (https://webservices.ignou.ac.in/assignments/)

Q. When the Assignment should be submitted?


A. It should be submitted as per the last date mentioned on Assignments of
respective session of admission.

Q. How much time it takes for updating assignments marks/Grades on the


IGNOU’s Website?
A. It takes about 15working days for updating assignment marks on the IGNOU
website.

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Q. How many times the University conducts the examination in a year?
A. The University conducts examinations twice a year i.e.in the months of June and
December.

Q. When does a candidate become eligible for appearing in the examination?


A. The eligibility for appearing in the examination differs from programme to
programme. This is defined against each programme in the prospectus.

Q. What is the examination fee for the international students?


A. The related information is available on icon of Fee Structure under
International Division on the following link:
http://www.ignou.ac.in/ignou/aboutignou/division/id/feestructure
Q. What is the schedule and process of filling up of examination forms?
A.The schedule of submission of examination form is available on the University
website. The overseas students shall submit their examination form through their
Overseas Study Centre and FSRIs are required to their examination form at the
International Division on the following address:

The Director
International Division
BlockNo.15,Section K,
IGNOU
Maidan Garhi
NewDelhi-110 068.

Q. Can a student appear in the examination from a place where there is no


Overseas Study Centre?
A. Presently, this facility is not available.

Q. What is the procedure for submission of the Assignments/ Synopsis /Project?


A.The overseas student should submit their Assignments/ Synopsis / Project etc. at the
Overseas Study Centre and FSRI students should submit their Assignments at the Study
Centre.

Q. Where the student should submit their synopsis and what is the process?

A. The Synopsis should be sent/ submitted as defined in the prospectus for each
programme in national prospectus. The Synopsis submitted by the student is forwarded
to the concerned School / faculty for evaluation. The outcome of the same is intimated
to the student through OSC. In case of FSRI the evaluated synopsis will be sent back on
their registered addresses.

Q. What is the process of submitting the project?

37
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A. Once the approved synopsis is received by the student, the student can start work on
the project report and the same is to be submitted along with the original approved
Synopsis duly authenticated by the project supervisor along with the bio-data of the
supervisor. For programme specific details, please refer to
theprojectguidelinesonthewebsite.

Q. What is the procedure for obtaining degree certificate from the Overseas
Study Centre/IGNOU?
A.The candidate who successfully completes all the components of the program
iseligibleforawardofdegree.ThecandidatehastosubmitrequisitefeetotheOSC or directly to
the ID, IGNOU (for FSRI only) along with prescribed form for obtaining the
degree/certificate.

Q. What is the procedure for obtaining duplicate degree?


A. A candidate can apply on prescribed proforma for duplicate degree enclosing acopy
of the Grade Card/degree of program pursued with respective enrolment no. along with
the requisite fee, copy of FIR ( with concerned Police Department),copy of
advertisement in local national Newspaper, requisite affidavit duly notarized in court of
law to the Director, International Division, Block15, Section-K, IGNOU, Maidan Garhi,
New Delhi–110068.

Q. Can a student change his/her Regional Centre/ Study Centre/ Overseas Study
Centre during her or his studies and procedure there of?
A. Yes, the student can change his/her Regional Centre/ StudyCentre/ Overseas
Study Centre. The process/policy on the subject is available in the international
prospectus on the following link:
http://www.ignou.ac.in/ignou/aboutignou/division/id/IDProspectus

Q. What is the procedure for obtaining transcript of the degree earned by a


student?
A. The student can apply for transcript in the prescribed performa available on the
website along with the requisite fee to The Director, International Division,Block15
,Section-K,IGNOU, Maidan Garhi, New Delhi–110068.

Q. What is the policy for issuing migration certificate?


A. The migration certificate is issued to a student after completion of his/her programme
of studies. The student has to apply in the prescribed Performa available on the website
along with the requisite fee and a copy of degree certificate to The Director,
International Division, Block 15, Section-K, IGNOU, Maidan Garhi, New Delhi–
110068

Q. What is process/policy for verification of degree/certificates?


A. In order to get the degree/ certificate attested, the candidate needs to apply in the
prescribed form along with requisite fee in the form of Demand Draft, drawn in favour of

38
IGNOU
"IGNOU" payable at New Delhi. On receipt of the application, the
samewouldbeprocessedanditmay take 10-15workingdays.

Q. What is the policy for re-evaluation of answer script?


A. After the declaration of result, if the learner is not satisfied with the marks awarded,
he/she can request the University for re-evaluation of answer scripts. The request for re-
evaluation by the learner must be made within one month from the date of declaration
of result to the Director, International Division in the prescribed format along with the
requisite fee per course in the form of Demand Draft in favour of “IGNOU” payable at
“NEW DELHI”. Format is available in the Prospectus or IGNOU website:
www.ignou.ac.in.
Q. After taking admission in any programme can a student cancel the
admission and request for refund of fee?
A.The student can request for cancellation of admission but, the fee once paid willnot be
refunded under any circumstances. It is also not adjustable against any other programme
of the University. However, in cases where University denies admission, the programme
fee will be refunded after deduction of registration Charges.

Q. For enquiring about the equivalence of credits/certification of international


degreewhatisthelearnersupposedto do?
A. For necessary information AIU (Association of Indian Universities) office may be
contacted forgetting equivalence of the student‟s degree/certification. After confirming
the equivalence, the student may submit the letter of equivalence from AIU with
admission form for further processing in IGNOU.

Q. What is the process of admission in MBA programme in IGNOU for


Overseas and FSRI students?
A.Overseas students having 50% plus marks in graduation degree from
recognizeduniversity are admitted in the programme.

39
IGNOU
Section 11: Frequently Asked Questions Related to Research Degree
Programme

Q. Does IGNOU offer Research Degree Programme (Ph D) in distance mode?


A.No. Ph D is a regular programme and IGNOU also offers this programme in regular mode in
compliance of UGC Regulations as amended from time to time.

Q. I want to apply to PhD Programme offered by IGNOU, How, when and where can I get
the information?
A. The admissions to PhD programme is taken for every July session of the academic calendar.
The information of announcement of admission is posted on official website (www.ignou.ac.in)
of IGNOU, normally between January to February of the same year. The advertisement is
published in at least two daily national newspapers both in English and Hindi. .

Q. In how many disciplines IGNOU offers PhD Programme? Provide the list?
A.Presently, there are 42 disciplines offering PhD Programme subject to the availability of
vacancies. The list of disciplines is available at
beba9ed12436f8af54fa516ce26f3e1e1c325615a16252965634d2b4450067fc.xlsx (ignou.ac.in)

Q. Whether PhD admission form needs to be submitted online or offline?


A. The admission form needs to be submitted online mode only with payment of prescribed
application fees through online mode. Offline form is not accepted.

Q. Whether IGNOU is offering Research Degree Programme through Distance Mode?


A.IGNOU offers Research Degree Programmes through regular mode in compliance of UGC
Regulations as amended from time to time.

Q. I am a working professional. Can I do Ph D from IGNOU in distance mode?


A. No. IGNOU offers Research Degree Programmes through regular mode in compliance of
UGC Regulations as amended from time to time.

Q. Whether a Research Scholar of IGNOU can pursue PhD programme from Regional
Centre nearby to the place of Residence?
A. No, IGNOU offers Ph D programme at its Headquarters at New Delhi. The Research Scholars
are required to regularly attend the classes during the Coursework. Eighty percent attendance is
compulsory.

Q. Is PhD Programme offered by IGNOU recognised by University Grants Commission?


A.Yes, the PhD Programme offered by IGNOU is duly recognised by University Grants
Commission.

40
IGNOU

Q. Whether IGNOU Research Ordinance for Offering PhD Degree has the approval of the
Ministry of Education, Govt. of India?
A. Yes, in exercise of the powers vested in it, under the provisions of Statute 26(2) of the
IGNOU Act, 1985 (No.50 of 1985), the Board of Management of the University in its
131stmeeting held on 22.12.2018 made the IGNOU Research Ordinance for conducting Research
Degree Programmes which is duly approved by the President of India, in his capacity as the
Visitor of the University, conveyed by the MHRD vide its letter No.F.5-1512014-DL (PI.) dated
17.06.2019.

Q. What are the Modes of pursuing PhD programme of IGNOU?


A. The IGNOU Offers PhD Programme through “Regular Mode" i.e., "Ph.D. degrees offered by
IGNOU may be pursued either full time or part time subject to the fulfillment of terms and
conditions as per norms. All those who are not employed and are registered with the University
to pursue Research Degree Programme of the University shall belong to the category of full-time
students. The employed persons in regular employment pursuing the research degree programme
will be treated as part time research scholars.

Q. I am a working professional in the private sector. Am I eligible for part time Ph D


programme in IGNOU. Do I have to attend coursework classes physically?
A. Yes. The employed persons in regular employment pursuing the research degree programme
will be treated as part time research scholars. Such students on leave may be permitted to register
on full-time basis for the period corresponding to their leave. Yes, all students registered for
PhD, and assigned coursework have to attend classes at their respective schools

Q.What is the eligibility criterion for admission to the Ph.D programme offered by
IGNOU? What are the Minimum aggregate marks required in previous degree?
A. To be eligible for applying to PhD Programme, the candidate must have completed his/her
Master's degree in the relevant field or a professional degree declared equivalent to the Master‟s
degree by the corresponding statutory regulatory body, with at least 55% marks in aggregate or
its equivalent grade 'B' in the UGC 7-point scale.

Candidates who have cleared the M.Phil. Course work with at least 55% marks in aggregate or
its equivalent grade 'B' in the UGC 7-point scale (or an equivalent grade in a point scale
wherever grading system is followed) and successfully completing the M.Phil. Degree shall be
eligible to proceed to do research work leading to the Ph. D Degree in the same Institution in an
integrated programme.
Q.Is there any relaxation in minimum aggregate marks in Master’s Degree for applying to
PhD to candidates belonging to SC/ST/OBC/ PWD?

41
IGNOU
A. Yes, a relaxation of 5% of marks, from 55% to 50%, or an equivalent relaxation of grade, is
allowed for those belonging to SC/ST/OBC (non-creamy layer)/PWD and other categories of
candidates as per the decision of the UGC from time to time.

Q. Is it mandatory to appear for PhD entrance test for admission to Ph D programme in


IGNOU? What the procedure for selection?
A. Yes, it is mandatory to appear for PhD entrance. The selection of candidates shall be made
strictly on the basis of the performance in the Entrance test score carrying 70% weightage and
Interview/ Viva carrying 30% weightage.

Q. I have done my MPhil. Am I eligible to be exempted from appearing in the entrance


test?
A. No. Entrance test is compulsory for admission to PhD Programme.

Q. Is there any minimum percentage marks required to be qualified in entrance test?


A.Yes, the Candidates must secure minimum 50% marks in the Entrance Test.

Q. Is there any relaxation in entrance test qualifying marks for candidates belonging to
SC/ST/OBC/ PWD?
A. Yes, candidates belonging to SC/ST/OBC/ PWD are given a relaxation of 5% in entrance test
qualifying marks. A candidate belonging to the with 45% marks in PhD entrance in case of
SC/ST/OBC and PWD categories shall be shortlisted for the interview.

Q. Whether Research Students pursuing PhD Programme are eligible for availing
fellowships?
A.Yes, Students pursuing Full Time PhD from IGNOU are eligible for availing fellowships from
various funding agencies subject to their selection to such schemes viz., UGC-JRF, ICSSR,
ICMR, ICHR Doctoral Fellowships etc. Apart from this, the University also provides IGNOU-
Research Fellowship to non JRFs / to the students who are not receiving any financial benefits
from any source during the period of their research studies subject to their selection.

Q. Is reservation policy applicable in case of PhD admission of IGNOU?


A. Yes, IGNOU strictly follows the Reservation Policy of Government of India in the Admission
to PhD Programme. The details guidelines are available at
http://www.ignou.ac.in/userfiles/Guidelines%20on%20Reservation%20of%20Seats%20%20for
%20admission%20to%20Research%20Degree%20Programmes_(1).pdf

Q. What is the duration of PhD programme?


A. Ph.D programme is for a minimum duration of three years, including course work and a
maximum of six years.

Q. Is there any relaxation to women candidates and Persons with Disability in duration of
studies? Whether women candidates provided Maternity Leave/Child Care Leave?

42
IGNOU
A. Yes, the women candidates and are allowed a relaxation two years for Ph.D. in the maximum
duration.
Yes, in addition, the women candidates may be provided Maternity Leave/Child Care Leave
once in the entire duration of Ph.D. for upto 240 days.

Q.Is PhD course work is compulsory? What are the minimum credits of course work?
What is the timeline for completion of course work?
A.Yes it is compulsory.
The course work shall be treated as prerequisite for Ph.D. preparation. A minimum of four
credits shall be assigned to one or more courses on Research Methodology which could cover
areas such as quantitative methods, computer applications, research ethics and review of
published research in the relevant field, training, field work, etc. Other courses shall be advanced
level courses preparing the students for Ph.D degree. Ph.D. course work shall be a minimum of
08 credits and a maximum of 16 credits.

Q. In how much duration the coursework need to be completed?


A.All candidates admitted to the Ph.D. programmes shall be required to complete the course
work prescribed by the Department during the initial one or two semester.

Q. What is the minimum percentage of marks one has to secure in order to successfully
complete the coursework?
A. A student has to secure minimum 55% marks separately in each component of coursework i.e
in Assignments and Term End Examination.

Q. Is there any exception of course work?


A.The concerned discipline may exempt the course work to such students who have already
completed their course work during their MPhil Programme before taking admission to PhD.

Q.What is the Evaluation Methodology adopted for Coursework?


A.There will be three components of evaluation methodology to evaluate the course work
assigned by the DRC:

Components of evaluation for each course Marks Weightage in Qualifying %


% of Marks

1. Continuous Assessment I * 100 25 55

2. Continuous Assessment II * 100 25 55

3. Term End Examination 100 50 55

Total Marks 100 100 55

* Continuous Assessment may include various options like assignment, term paper,
field work, lab-work, book-review, seminar, group discussions, etc. Component of
Viva-Voce may be included wherever required.

For successful completion of the Course Work, a student will be required to score 55
percent marks separately in each component for each course. The DRC may prescribe

43
IGNOU
separate evaluation methodology to evaluate the specific bridge course/additional
course assigned to individual student.

Q.What is fee the structure for PhD Programme in IGNOU ?


A. The Prescribed Registration fee for PhD programme is Rs. 12600/- with course work and
Rs.8400/- without course work at the time of admission and Rs.8400/- Re Registration fees
during June month of every year. For details click the link below:
http://ignou.ac.in/ignou/aboutignou/icc/ru/rdpfee

Q. Can I submit my Thesis before the completion of minimum duration?


A.No, The minimum time duration for submission of Thesis is three years.

Q.What is the time period permissible for submission of Thesis after the Pre- submission
seminar?
A. The thesis shall be submitted by a student to his/ her Supervisor between 15 to 90 days of the
pre submission seminar

Q. Is publication of paper mandatory for a Ph D student before the Thesis is submitted for
evaluation?
A . Yes. A PhD scholar must publish at least one research paper in referred journal and make two
paper presentations in conference/ seminars before the thesis is submitted for evaluation.

Q. How do I know about the number of vacant seats in a particular discipline for admission
to PhD Programme for a particular year?
A. The University before inviting applications for Ph D Programme predetermines the number
of seats available in various Disciplines and mentions the same in the information brouchure

Q. Do all the Disciplines offer Ph D Programme every year?


A. No. The University publishes advertisement for admission to PhD programme in the
disciplines willing to offer the PhD programme for that particular year, depending on the vacant
seats available in those disciplines.
Disclaimer:

All the contents of these FAQs are only for general information or use. They do not constitute advice and should not be relied upon in making (or
refraining from making) any decision. In case of any omission or discrepancy, information in the original records will be final and binding.
IGNOU will not be liable for any damages from the use of or inability to use the Site, or any of its contents, or from any action taken (or refrained
from being taken) as a result of using the Site or any such contents.

We welcome your suggestions to improve our FAQs and request that any error found may kindly be brought to our notice.
Contact:
Director SSC
Student Service Centre
Indira Gandhi National Open University
New Delhi - 110068
Email Id- [email protected],
Phone No: +91-011-29572513, 29572514

Thanks for visiting our site.

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