CAMPUS BRIDGE

ABSTRACT
This document outlines the
Software Requirements for
developing a software product
focused on enhancing the
student experience named
CAMPUS BRIDGE by the
students of Software
Engineering Department.
CAMPUS BRIDGE
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CAMPUS BRIDGE
Task management, student complaint and course content management.

PURPOSE: This document outlines the key considerations for developing a software
product focused on enhancing the student experience by providing functionalities for
managing tasks, submitting complaints, and accessing course content

REVISION HISTORY: This is the first version

SYSTEM DESCRIPTION:
This system, named "CAMPUS BRIDGE", is a software designed to empower students by
offering suite of tools for task management, complaint submission, and course content
access. It aims to improve student organization, facilitate communication with institutions,
and enhance the overall learning experience.

SYSTEM OBJECTIVES
Here are the key system objectives for the “Campus Bridge" software:

1. Enhance Student Organization and Time Management:

• To provide students with tools to effectively manage their assignments, deadlines,
and overall workload.
• To promote better time management skills and reduce stress related to academic
responsibilities.

2. Improve Communication and Problem-Solving:

• To establish an up to date channel for students to articulate complaints, concerns,
and unfairness.
• To enable institutions to promptly address student issues and create a more
responsive environment.
• To foster a culture of continuous feedback and improvement.

3. Facilitate Access to Course Materials:

• To organize course content in a centralized, accessible, and user-friendly platform.
• To ensure students can easily access materials, study effectively, and stay on track
with their learning.

4. Promote Collaboration and Engagement:

• To provide features for students to collaborate on tasks and projects, fostering
teamwork and knowledge sharing.
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• To enable interactive opportunities through quizzes, discussions, and polls,

enhancing student engagement with the learning process.

5. Improve Institutional Efficiency and Responsiveness:

• To streamline student communication and complaint resolution processes, reducing
administrative burden.
• To enable institutions to identify areas for improvement and make data-driven
decisions to enhance student satisfaction and academic outcomes.

Scope

Scope of the "CAMPUS BRIDGE" Software

1. Inclusions:
• Task Management Module:
o Creating and managing individual and collaborative tasks with due dates,
priorities, and progress tracking.
o Calendar integration for task scheduling and visualization.

• Complaint System Module:

o Secure and confidential complaint submission.
o Complaint categorization and tracking with assigned personnel responsible
for resolution.
o Feedback loop to inform students about the status and actions taken
regarding their complaints.

• Course Content Management Module:

o Uploading and organizing course content in various formats (text,
audio,video, images) with clear searchability.

o Basic content access and download functionalities for students. User

Management:
o Secure login and role-based access control for students, faculty, and
administrators.
o Basic user profile management functionalities.
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2. Exclusions:
• Advanced task management features: Project management tools, resource
allocation, etc.
• Complaint resolution functionalities: Automated responses and decision-making
capabilities.
• Advanced course content management features: Interactive content creation
tools, quizzes with automatic grading etc.
• Detailed analytics and reporting: Comprehensive data analysis and visualization
features for user behavior, complaint trends, etc.
• Direct integration with external systems: Integration with specific learning
management systems or institutional databases beyond basic user authentication
(requires additional development and authorization).

3. Boundaries and Limitations:

• The system primarily focuses on individual student use and basic functionalities.
• The system relies on user input for accurate task management and complaint details.
• The complaint system is intended for non-emergency situations and concerns within
the academic scope.
• Future development may consider expanding functionalities and integrations based
on user needs and feedback.

System Components:
• User Interface: A user-friendly interface accessible through web browsers on various
devices (desktops, laptops, tablets, smartphones).
• User Management: Secure login and role-based access control for students, faculty,
and administrators.
• Task Management Module:
o To-do list creation with prioritization, deadline setting, and progress tracking.
o Calendar integration for scheduling and visualization of tasks.
o Collaboration features for sharing tasks and working on group projects.
• Complaint System Module:
o Secure and confidential complaint submission, with optional anonymity.
o Complaint tracking and management system for assigning responsibility and
monitoring resolution.
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o Feedback loop to inform students about the status and actions taken
regarding their complaints.
• Course Content Management Module:
o Content organization in a clear and searchable format, supporting various
formats (tex and images). o Engagement tools like quizzes, discussions, and
polls.

3. System Interactions:
• Students primarily interact with the system for task management, complaint
submission, and accessing course materials.
• Faculty utilizes the platform to provide course content and potentially access
complaint reports (depending on permission levels).
• Administrators manage user accounts, maintain the system functionality, and
monitor overall system usage.

4. System Data:
• User information (names, ID numbers, roles, login credentials).
• Task details (descriptions, deadlines, priorities, collaborators, progress status).
• Complaint details (descriptions, attachments, assigned personnel, resolution status).
• Course content (text documents, presentations, videos, etc.)

System Interfaces:
• The system interacts with users through the web interface.
• Potential future integrations may include connections with other learning
management systems or institutional databases (with proper authorization).

This system description provides a high-level overview of the "Student Edge" platform,
outlining its functionalities, components, interactions, and data management. This serves as a
foundation for further system design and development.
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DATA FLOW DIAGRAM

Explanation:

• External entities include Students, Faculty, and Administrators.

• The system interacts with all three entities, exchanging data.
• Students interact with the system for tasks, complaints, and course content.
• Faculty interact with the system to provide course content.
• Administrators manage users and maintain the system.

SYSTEM COMPONENTS
Hardware Components:
• Server: A robust server with sufficient processing power, memory (RAM), and
storage capacity to handle the anticipated user load and data storage needs. This
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could be a physical server on-premise or a virtual server instance in a cloud

environment.
• Network devices: Routers, switches, and firewalls to ensure smooth network
connectivity for user access and data transfer.
• Database storage: A reliable database storage solution, such as a relational
database management system (RDBMS) or a NoSQL database, depending on the
specific data management requirements of the application.

Software Components:
• Operating system: A stable and secure operating system (OS) for the server, such as
Linux, Windows Server, or a cloud-based server OS offering.
• Web server: A web server application like Apache or Nginx to handle incoming web
requests and serve the application content to users.
• Web application framework: A web application framework like Django, Ruby on
Rails, or Spring Boot can provide structure, functionality, and security features for
developing the web application efficiently.
• Database software: The chosen database management system software, such as
MySQL, PostgreSQL, or MongoDB, depending on the selected database type.
• Programming languages: Programming languages like Python, Java, or JavaScript
will be used to develop the web application logic and interact with the database.
• Security software: Security measures are crucial. This includes firewalls, intrusion
detection/prevention systems (IDS/IPS), and data encryption solutions to protect
user data and system integrity.

Additional Considerations:
• Development tools: Integrated development environments (IDEs) and code editors
for efficient development and testing.
• Version control system: A version control system like Git for managing code
changes, collaboration, and tracking revisions.
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• Monitoring and logging tools: Tools to monitor system performance, identify and
troubleshoot issues, and maintain system logs for security and auditing purposes.

This list provides a general overview of the typical hardware and software components required
for the "CAMPUS BRIDGE" software product. The specific choices will depend on factors like
budget, scalability needs, technical expertise, and desired features.

Use Case Diagram for " CAMPUS BRIDGE "

Relationships:
• Student interacts with all Student use cases.
• Faculty interacts with the Upload Course Content use case.
• Administrator interacts with the User Management use case.
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FUNCTIONAL SPECS

Functional Requirements: User Stories for " CAMPUS BRIDGE "

1. Student - Create and Manage Tasks:
• As a student, I want to create tasks with titles, descriptions, due dates, and priorities
so I can stay organized and manage my workload effectively.
• I want to be able to edit and update existing tasks to reflect changes in my workload
or priorities.
• I want to mark tasks as completed to track my progress and gain a sense of
accomplishment.

2. Student - Submit a Complaint:

• As a student, I want to submit a complaint about academic issues, administrative
concerns, or any other relevant matter anonymously or with my identity revealed.
• I want to be able to provide a detailed description of my complaint, including any
relevant attachments like documents or screenshots.
• I want to be able to categorize my complaint to help the institution understand the
nature of the issue.

3. Student - View My Complaints:

• As a student, I want to view all my submitted complaints, including their status and
any updates or responses from the institution.
• I want to be able to track the progress of my complaints and see if any actions are
being taken to address them.

4. Student - Access Course Content:

• As a student, I want to easily access all course content, including documents,
presentations, video lectures, and other resources, from a centralized location.
• I want to be able to search for specific content within a course using keywords or
filters.
• I want the platform to be accessible to users with disabilities, with features like
alternative text descriptions and closed captions for multimedia content.
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5. Faculty - Upload Course Content:

• As a faculty member, I want to upload various course materials like documents,
presentations, and videos to the platform for my students to access.
• I want to be able to organize the content into folders or modules for easy navigation
by students.
• I want to be able to restrict access to specific content based on student enrollment or
other criteria.

6. Administrator - User Management:

• As an administrator, I want to be able to create, edit, and delete user accounts for
students, faculty, and administrators.
• I want to assign different roles and permissions to users based on their needs, such
as restricting access to specific functionalities depending on the user role.
• I want to be able to monitor user activity and system usage to identify potential
issues and ensure proper system operation.

These user stories provide a starting point for defining the functional requirements of the
"CAMPUS BRIDG " software by outlining key functionalities from the perspectives of students,
faculty, and administrators.

NON-FUNCTIONAL REQUIREMENTS FOR " CAMPUS BRIDGE ":

PERFORMANCE:
• Response Time: The system should respond to user actions (e.g., submitting a task,
uploading content) within an acceptable timeframe, aiming for 1-5 seconds for basic
operations and less than 15 seconds for complex tasks like loading large content
files.
• Scalability: The system should be able to handle increasing user load and data
volume without significant performance degradation. This may involve using
scalable server infrastructure and database technologies.
• Load Testing: The system should undergo load testing to simulate real-world usage
and identify potential bottlenecks for performance optimization.

SECURITY:
• Data Security: All user data (personal information, complaints, course content) must
be encrypted at rest and in transit using industry-standard algorithms.
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• User Authentication and Authorization: Implement secure login mechanisms with

strong password policies and multi-factor authentication (MFA) for added security.
Role-based access control (RBAC) should restrict access to sensitive data and
functionalities based on user roles.
• Regular Security Audits: Conduct regular penetration testing and security audits to
identify and address potential vulnerabilities.

RELIABILITY:
• Uptime: The system should strive for 99.5% uptime or higher, minimizing downtime
and ensuring user access and functionality most of the time.
• Data Integrity: The system should ensure data accuracy and consistency through
data validation, error handling, and regular backups to prevent data loss or
corruption.
• Disaster Recovery Plan: Implement a disaster recovery plan to ensure quick
recovery and minimal disruption in case of system outages or hardware failures.

AVAILABILITY:
• The system should be available to authorized users 24/7, with minimal planned
downtime for maintenance or upgrades.
• Redundancy: Utilize redundant server configurations and backup systems to ensure
continuous operation in case of hardware or software failures.
• Monitoring and Alerting: Implement monitoring tools to track system performance,
identify issues promptly, and notify administrators for quick response and resolution.

These are the key non-functional requirements for " CAMPUS BRIDGE." Specific values or
details may need to be adjusted based on further analysis, user needs, and risk assessments
during the development process.

DATA MANAGEMENT
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Data Requirements for " CAMPUS BRIDGE ":

1. Data Types:
• User Data: Includes user names, email addresses, roles (student, faculty,
administrator), hashed passwords (for security), and optional profile information.
• Task Data: Includes task titles, descriptions, due dates, priorities, completion status,
and ownership (linked to user ID).
• Complaint Data: Includes complaint descriptions, categories, attachments,
submission timestamps, status (e.g., "Received," "Under Review," "Resolved"),
assigned personnel (optional), and optional complainant identification information
(if applicable).
• Course Content: Includes course names, course titles, descriptions, file formats (e.g.,
document, video, presentation), upload timestamps, and faculty member who
uploaded the content.
• Access Logs: Includes user login and logout timestamps, IP addresses, and accessed
functionality data (for monitoring and troubleshooting).

2. Data Processing Rules:

• Data Validation: Implement data validation rules to ensure data integrity and
consistency. For example, validate email formats, date formats, and enforce
password complexity requirements.
• Data Encryption: Encrypt sensitive data like passwords and complaint details (if
containing personally identifiable information) at rest and in transit using
industrystandard algorithms.
• Data Minimization: Collect only the data necessary for the intended purpose and
avoid storing unnecessary user information.

3. Database Design (Potential Approach):

• The system could utilize a relational database management system (RDBMS) like
MySQL or PostgreSQL.
• Separate tables can be created for each data type (e.g., Users, Tasks, Complaints,
CourseContent, AccessLogs).
• Each table should have appropriate data types for its columns (e.g., string for names,
date for timestamps, integer for IDs).
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• Define primary and foreign keys to establish relationships between tables. For
example, a foreign key in the "Tasks" table referencing the user ID in the "Users"
table would link a task to its owner.
• Indexes can be created on frequently used columns to optimize query performance.

4. Data Storage Mechanisms:

• The database management system will handle data storage on the server.
• Regular backups of the database should be performed and stored securely to
prevent data loss in case of incidents.

This is a general overview of the data requirements and potential database design for
"CAMPUS BRIDGE."

User Interface Specifications and User Experience (UX) Design Guidelines for
"CAMPUS BRIDGE "

1. User Interface Specifications:

While creating mockups would be extensive, here's a description of key interface elements:

a. Navigation:

• Top navigation bar: Provides consistent access to core functionalities (Tasks,

Complaints, Course Content) for all user roles.
• Side navigation bar (optional): Offers additional functionalities specific to user roles
(e.g., faculty can have a section for uploading content, administrators can have a
section for user management).
b. Dashboard (optional):
• Provides a personalized overview for students, potentially displaying upcoming
tasks, recent course updates, or announcements.
c. Task Management:
• Dedicated interface for creating, editing, and viewing tasks.
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Users can add details like title, description, due date, priority, and collaborate by
assigning tasks to other users (optional).
• Visual elements like progress bars or color coding can indicate task completion
status.
d. Complaint Submission:
• Form-based interface for submitting complaints.
• Options for anonymous or identified submissions should be available.
• Users can categorize complaints, add descriptions, and attach relevant documents
or screenshots.
• Progress tracking feature (optional) allows users to see the status and any updates
regarding their complaints.
e. Course Content:
• Clear and organized presentation of course content, categorized by course and
topic.
• Search functionality allows users to find specific content using keywords or filters.
• Content should be easily downloadable or accessible within the platform based on
permissions.

2. USER EXPERIENCE (UX) DESIGN GUIDELINES:

• Simplicity and clarity: Prioritize clear and intuitive interface design with easy-
tounderstand labels, icons, and navigation.
• Consistency: Maintain consistent visual elements (colors, fonts, layouts)
throughout the system to establish a recognizable user experience.
• Accessibility: Ensure the interface is accessible to users with disabilities, adhering
to WCAG (Web Content Accessibility Guidelines) standards. This includes features
like alternative text descriptions for images, keyboard navigation support, and color
considerations for visual impairments.
• Responsiveness: Design the interface to adapt and display properly on various
devices (desktops, tablets, smartphones) for optimal user experience across
different screen sizes.
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• User feedback: Integrate mechanisms for users to provide feedback (e.g.,

surveys, suggestion boxes) to continuously improve the user experience.
By adhering to these guidelines and conducting user testing throughout the development
process, the "CAMPUS BRIDGE" user interface can be designed to be user-friendly, efficient,
and cater to the needs of diverse users.

Remember, this is a high-level overview, and specific UI elements and functionalities will be
further defined and refined during the development process based on user needs, technical
feasibility, and design iterations.

SYSTEM MAINTENANCE AND SUPPORT

Maintenance Procedures for " CAMPUS BRIDGE ":

1. Regular Updates:
• Implement a regular update schedule for bug fixes, security patches, and new
features based on user feedback and evolving needs.
• Conduct thorough testing of updates in a staging environment before deployment
to the production environment.
• Clearly communicate planned maintenance activities and potential downtime to
users in advance.

2. System Monitoring:
• Continuously monitor system performance through monitoring tools to identify and
troubleshoot potential issues proactively.
• Monitor system logs for suspicious activity, errors, or warnings.
• Regularly back up the database and system files to ensure data recovery in case of
incidents.

3. Version Control:
• Utilize a version control system (e.g., Git) to track code changes, collaborate on
development tasks, and maintain a history of revisions.
• This allows reverting to previous versions if necessary and facilitates collaboration
and bug fixing.
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4. Security Audits:
• Conduct regular security audits and penetration testing to identify and address
potential vulnerabilities in the system.
Stay updated on security best practices and implement necessary security
measures to protect user data and system integrity.

TESTING AND QA
Testing Strategy for " CAMPUS BRIDGE ":

1. Testing Levels:
• Unit Testing:
o Individual software units (modules, functions) will be tested in isolation to
verify their functionality and behavior according to specifications.
o This involves writing unit tests that exercise different scenarios and edge
cases for each unit.
• Integration Testing:
o Integration of different modules or components will be tested to ensure they
interact and function correctly together.
o This involves testing data flow between modules and identifying any
integration issues.

• System Testing:
o The complete software system will be tested as a whole to validate its
functionality, performance, usability, and security against the defined
requirements.
o This involves various testing methods like user acceptance testing (UAT),
performance testing, and security testing.

2. Quality Assurance Processes:

• Code Reviews:
o Conduct code reviews by senior developers or peers to identify potential
errors, code quality issues, and adherence to coding standards.
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• Test Automation:
o Develop automated tests for regression testing and continuous integration
to ensure consistent quality and reduce manual testing efforts

.
 CAMPUS BRIDGE

Defect Management:

o Implement a system for tracking, managing, and resolving software defects

reported during testing or user feedback.

• Documentation:
o Maintain comprehensive test plans, test cases, and defect reports to ensure
traceability and facilitate future testing and maintenance.
By implementing this testing strategy and quality assurance processes,
"CAMPUS BRIDGE " can strive to deliver a high-quality, reliable, and
userfriendly software product. Remember, this is a general outline, and
specific testing methodologies and tools will be chosen based on the
development process and project needs.

RISK MANAGEMENT
Risk Identification and Mitigation Strategies for " CAMPUS BRIDGE ":

1. Risk Identification:
• Technical Risks:
o Software development delays or bugs: This can impact the project timeline
and functionality.
o Security vulnerabilities: Unauthorized access, data breaches, or system
malfunctions can compromise user data and system integrity.
o Performance issues: Slow response times or system outages can hinder
user experience and system functionality.
• Project Management Risks:
o Scope creep: Uncontrolled addition of features or functionalities beyond the
initial scope can increase development time and cost.
o Poor communication or collaboration: Ineffective communication between
developers, stakeholders, and users can lead to misunderstandings and
delays.
o Resource constraints: Insufficient budget, skilled personnel, or hardware
resources can hinder project execution.
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User Adoption and Training Risks:

o Complexity of the system: Users may find the system difficult to learn and
use, leading to low adoption.
o Lack of user training or support: Inadequate training or support resources
can hinder user understanding and effective system utilization.
o Resistance to change: Users may be resistant to adopting a new system,
impacting user buy-in and system usage.

2. Risk Mitigation Strategies:

• Technical Risks:
o Adopt agile development methodologies: Break down development into
manageable sprints, continuously test and iterate, and adapt to changing
requirements.
o Implement secure coding practices and conduct regular security audits. o
Perform performance testing and optimization throughout
development.
• Project Management Risks:
o Clearly define the project scope and requirements upfront.
o Establish a robust communication plan and conduct regular meetings
with stakeholders.
o Develop a realistic project timeline and resource allocation plan.
• User Adoption and Training Risks:
o Design a user-friendly and intuitive interface. o Develop comprehensive
user training materials and tutorials.
o Offer ongoing support channels and address user feedback actively.

By proactively identifying and mitigating potential risks, the " CAMPUS BRIDGE "
development team can increase its chances of delivering a successful and impactful software
product that meets user needs and operates securely and efficiently.
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PROJECT TIMELINES AND MILESTONES

Due to the complexity of a software development project, creating a detailed project schedule
here wouldn't be feasible

Phase 1: Project Initiation (10 hours)

• Define project scope and objectives.
• Identify stakeholders and communication plan.
• Conduct feasibility analysis and risk assessment.
Phase 2: Requirements Gathering and Analysis (24 hours)
Gathering user requirements.
• Analyze and document functional and non-functional requirements.
• Create user stories and use case diagrams.
Phase 3: System Design (--)
• Develop system architecture and database design.
• Design user interface mockups and prototypes.
• Define development tools and technologies.
Phase 4: Development (--)
• Develop and test software components.
• Conduct unit integration, and system testing.
• Fix bugs and address identified issues.
Phase 5: Deployment and Training (--)
• Deploy the system to a production environment.
• Conduct user training and provide support materials.
• Monitor system performance and gather user feedback.
Phase 6: Maintenance and Support (--)
Provide ongoing bug fixes and updates.
• Address user issues and support requests.
• Monitor system performance and security.
Milestones:
• Project initiation document
• Requirements document
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• System design document

• System launch
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