Karan Resume

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CAREER OBJECTIVE

KARAN KR
GUPTA Experienced Customer Relationship Officer and Salesperson with
strong problem-solving skills and a passion for working with
CUSTOMER RELATIONSHIP OFFICER people interested in working for any company to help increase
SENIOR SALES ASSOCIATE
sales and build on the success of the company.

PROFESSIONAL EXPERIENCE
9953968833
July 2023–Present
Bharti Airtel
Customer Relationship Officer
linkedin.com/in/karan- South West Delhi, Delhi
kumar-633265232/
• Analyzing problems in order to come up with resolutions
• Expand the customer base by up selling and cross-selling.
EDUCATION
June 2022– July 2023
2018 Reliance Jio Infocomm
Vidya School, Gurgaon Home Sales Officer
High School
Sector 32, Gurgaon
2020 • To Convert Prospective Leads into sales.
Vidya School, Gurgaon
Intermediate • Build sustainable relationships and trust with

2023
customer accounts through open and interactive
CSJMU, Kanpur communication.
Graduation

Jan 2021–May 2022


Gamma Process Hub (DishTV)
RELEVANT SKILLS Customer Support Executive
Udyog Vihar, Gurgaon
Typing Speed Of 30Wpm With • Handle customer complaints, provide appropriate solutions and
95% Accuracy
Sales Professional alternatives within the time limits; follow up to ensure
resolution.
Strong Self Motivation and good
leadership • Familiar with CRM systems and practices.

Great Interpersonal Skills


July 2020–Dec 2020
Excel & Powerpoint Interface Microsystems
Customer Support Executive
Customer Handling Udyog Vihar, Gurgaon
CRM Operation • Identify and assess customers’ needs to achieve satisfaction.

Punctual And Dedicated To My PERSONAL DETAILS


Work
• Father’s Name - Shiv Poojan Shah
• Date Of Birth - 14/03/2001
• Permanent Address - Hn-1987L G Block,
Phase-6, Ayanagar, South Delhi-110047
• Language Known - English, Hindi
• Marital Status - Unmarried
• Nationality/Religion - Indian/Hindu

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