Cloud Computing
Cloud Computing
History
Cloud computing has a rich history which extends back to the 1960s, with the initial concepts of time-
sharing becoming popularized via remote job entry (RJE). The "data center" model, where users submitted
jobs to operators to run on mainframes, was predominantly used during this era. This was a time of
exploration and experimentation with ways to make large-scale computing power available to more users
through time-sharing, optimizing the infrastructure, platform, and applications, and increasing efficiency for
end users.[7]
The "cloud" metaphor for virtualized services dates to 1994, when it was used by General Magic for the
universe of "places" that mobile agents in the Telescript environment could "go". The metaphor is credited
to David Hoffman, a General Magic communications specialist, based on its long-standing use in
networking and telecom.[8] The expression cloud computing became more widely known in 1996 when
Compaq Computer Corporation drew up a business plan for future computing and the Internet. The
company's ambition was to supercharge sales with "cloud computing-enabled applications". The business
plan foresaw that online consumer file storage would likely be commercially successful. As a result,
Compaq decided to sell server hardware to internet service providers.[9]
In the 2000s, the application of cloud computing began to take shape with the establishment of Amazon
Web Services (AWS) in 2002, which allowed developers to build applications independently. In 2006 the
beta version of Google Docs was released, Amazon Simple Storage Service, known as Amazon S3, and the
Amazon Elastic Compute Cloud (EC2), in 2008 NASA's development of the first open-source software for
deploying private and hybrid clouds.[10][11]
The following decade saw the launch of various cloud services. In 2010, Microsoft launched Microsoft
Azure, and Rackspace Hosting and NASA initiated an open-source cloud-software project, OpenStack.
IBM introduced the IBM SmartCloud framework in 2011, and Oracle announced the Oracle Cloud in
2012. In December 2019, Amazon launched AWS Outposts, a service that extends AWS infrastructure,
services, APIs, and tools to customer data centers, co-location spaces, or on-premises facilities.[12][13]
Since the global pandemic of 2020, cloud technology has surged in popularity due to the level of data
security it offers and the flexibility of working options it provides for all employees, notably remote
workers.[14]
Value proposition
Advocates of public and hybrid clouds claim that cloud computing allows companies to avoid or minimize
up-front IT infrastructure costs. Proponents also claim that cloud computing allows enterprises to get their
applications up and running faster, with improved manageability and less maintenance, and that it enables
IT teams to more rapidly adjust resources to meet fluctuating and unpredictable demand,[15][16][17]
providing burst computing capability: high computing power at certain periods of peak demand.[18]
A public-cloud delivery model converts capital expenditures (e.g., buying servers) to operational
expenditure.[19] This purportedly lowers barriers to entry, as infrastructure is typically provided
by a third party and need not be purchased for one-time or infrequent intensive computing tasks.
Cost Pricing on a utility computing basis is "fine-grained", with usage-based billing options. As well,
reductions less in-house IT skills are required for implementation of projects that use cloud computing.[20]
The e-FISCAL project's state-of-the-art repository[21] contains several articles looking into cost
aspects in more detail, most of them concluding that costs savings depend on the type of
activities supported and the type of infrastructure available in-house.
Device and location independence[22] enable users to access systems using a web browser
Device regardless of their location or what device they use (e.g., PC, mobile phone). As infrastructure is
independence off-site (typically provided by a third-party) and accessed via the Internet, users can connect to
it from anywhere.[20][a]
Maintenance of cloud environment is easier because the data is hosted on an outside server
maintained by a provider without the need to invest in data center hardware. IT maintenance of
Maintenance
cloud computing is managed and updated by the cloud provider's IT maintenance team which
reduces cloud computing costs compared with on-premises data centers.
Multitenancy enables sharing of resources and costs across a large pool of users thus allowing
for:
centralization of infrastructure in locations with lower costs (such as real estate, electricity,
etc.)
Multitenancy
peak-load capacity increases (users need not engineer and pay for the resources and
equipment to meet their highest possible load-levels)
utilization and efficiency improvements for systems that are often only 10–20%
utilized.[23][24]
Performance is monitored by IT experts from the service provider, and consistent and loosely
Performance
coupled architectures are constructed using web services as the system interface.[20][25]
Productivity may be increased when multiple users can work on the same data simultaneously,
rather than waiting for it to be saved and emailed. Time may be saved as information does not
Productivity
need to be re-entered when fields are matched, nor do users need to install application software
upgrades to their computer.
Availability improves with the use of multiple redundant sites, which makes well-designed cloud
Availability
computing suitable for business continuity and disaster recovery.[26]
Scalability and elasticity via dynamic ("on-demand") provisioning of resources on a fine-grained,
self-service basis in near real-time,[27][28][b] without users having to engineer for peak
loads.[29][30][31] This gives the ability to scale up when the usage need increases or down if
Scalability and
elasticity resources are not being used.[32] The time-efficient benefit of cloud scalability also means faster
time to market, more business flexibility, and adaptability, as adding new resources does not
take as much time as it used to.[33] Emerging approaches for managing elasticity include the
use of machine learning techniques to propose efficient elasticity models.[34]
Security can improve due to centralization of data, increased security-focused resources, etc.,
but concerns can persist about loss of control over certain sensitive data, and the lack of
security for stored kernels. Security is often as good as or better than other traditional systems,
in part because service providers are able to devote resources to solving security issues that
Security many customers cannot afford to tackle or which they lack the technical skills to address.[35]
However, the complexity of security is greatly increased when data is distributed over a wider
area or over a greater number of devices, as well as in multi-tenant systems shared by
unrelated users. In addition, user access to security audit logs may be difficult or impossible.
Private cloud installations are in part motivated by users' desire to retain control over the
infrastructure and avoid losing control of information security.
Another challenge of cloud computing is reduced visibility and control. Cloud users may not have full
insight into how their cloud resources are managed, configured, or optimized by their providers. They may
also have limited ability to customize or modify their cloud services according to their specific needs or
preferences.[36] Complete understanding of all technology may be impossible, especially given the scale,
complexity, and deliberate opacity of contemporary systems; however, there is a need for understanding
complex technologies and their interconnections to have power and agency within them.[37] The metaphor
of the cloud can be seen as problematic as cloud computing retains the aura of something noumenal and
numinous; it is something experienced without precisely understanding what it is or how it works.[38]
Additionally, cloud migration is a significant challenge. This process involves transferring data,
applications, or workloads from one cloud environment to another, or from on-premises infrastructure to the
cloud. Cloud migration can be complicated, time-consuming, and expensive, particularly when there are
compatibility issues between different cloud platforms or architectures. If not carefully planned and
executed, cloud migration can lead to downtime, reduced performance, or even data loss.[39]
According to the Cloud Security Alliance, the top three threats in the cloud are Insecure Interfaces and
APIs, Data Loss & Leakage, and Hardware Failure—which accounted for 29%, 25% and 10% of all cloud
security outages respectively. Together, these form shared technology vulnerabilities. In a cloud provider
platform being shared by different users, there may be a possibility that information belonging to different
customers resides on the same data server. Additionally, Eugene Schultz, chief technology officer at
Emagined Security, said that hackers are spending substantial time and effort looking for ways to penetrate
the cloud. "There are some real Achilles' heels in the cloud infrastructure that are making big holes for the
bad guys to get into". Because data from hundreds or thousands of companies can be stored on large cloud
servers, hackers can theoretically gain control of huge stores of information through a single attack—a
process he called "hyperjacking". Some examples of this include the Dropbox security breach, and iCloud
2014 leak.[42] Dropbox had been breached in October 2014, having over seven million of its users
passwords stolen by hackers in an effort to get monetary value from it by Bitcoins (BTC). By having these
passwords, they are able to read private data as well as have this data be indexed by search engines (making
the information public).[42]
There is the problem of legal ownership of the data (If a user stores some data in the cloud, can the cloud
provider profit from it?). Many Terms of Service agreements are silent on the question of ownership.[43]
Physical control of the computer equipment (private cloud) is more secure than having the equipment off-
site and under someone else's control (public cloud). This delivers great incentive to public cloud computing
service providers to prioritize building and maintaining strong management of secure services.[44] Some
small businesses that do not have expertise in IT security could find that it is more secure for them to use a
public cloud. There is the risk that end users do not understand the issues involved when signing on to a
cloud service (persons sometimes do not read the many pages of the terms of service agreement, and just
click "Accept" without reading). This is important now that cloud computing is common and required for
some services to work, for example for an intelligent personal assistant (Apple's Siri or Google Assistant).
Fundamentally, private cloud is seen as more secure with higher levels of control for the owner, however
public cloud is seen to be more flexible and requires less time and money investment from the user.[45]
The attacks that can be made on cloud computing systems include man-in-the middle attacks, phishing
attacks, authentication attacks, and malware attacks. One of the largest threats is considered to be malware
attacks, such as Trojan horses. Recent research conducted in 2022 has revealed that the Trojan horse
injection method is a serious problem with harmful impacts on cloud computing systems.[46]
Service models
The service-oriented architecture (SOA) promotes the idea of "Everything as a Service" (EaaS or XaaS, or
simply aAsS).[47] This concept is operationalized in cloud computing through several service models as
defined by the National Institute of Standards and Technology (NIST). The three standard service models
are Infrastructure as a Service (IaaS), Platform as a
Service (PaaS), and Software as a Service (SaaS).[6]
They are commonly depicted as layers in a stack,
providing different levels of abstraction. However,
these layers are not necessarily interdependent. For
instance, SaaS can be delivered on bare metal,
bypassing PaaS and IaaS, and a program can run
directly on IaaS without being packaged as SaaS.
The NIST's definition of cloud computing describes IaaS as "where the consumer is able to deploy and run
arbitrary software, which can include operating systems and applications. The consumer does not manage
or control the underlying cloud infrastructure but has control over operating systems, storage, and deployed
applications; and possibly limited control of select networking components (e.g., host firewalls)."[6]
IaaS-cloud providers supply these resources on-demand from their large pools of equipment installed in data
centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual
private networks). To deploy their applications, cloud users install operating-system images and their
application software on the cloud infrastructure. In this model, the cloud user patches and maintains the
operating systems and the application software. Cloud providers typically bill IaaS services on a utility
computing basis: cost reflects the number of resources allocated and consumed.[49]
The capability provided to the consumer is to deploy onto the cloud infrastructure consumer-
created or acquired applications created using programming languages, libraries, services, and
tools supported by the provider. The consumer does not manage or control the underlying cloud
infrastructure including network, servers, operating systems, or storage, but has control over the
deployed applications and possibly configuration settings for the application-hosting environment.
PaaS vendors offer a development environment to application developers. The provider typically develops
toolkit and standards for development and channels for distribution and payment. In the PaaS models, cloud
providers deliver a computing platform, typically including an operating system, programming-language
execution environment, database, and the web server. Application developers develop and run their
software on a cloud platform instead of directly buying and managing the underlying hardware and
software layers. With some PaaS, the underlying computer and storage resources scale automatically to
match application demand so that the cloud user does not have to allocate resources manually.[50]
Some integration and data management providers also use specialized applications of PaaS as delivery
models for data. Examples include iPaaS (Integration Platform as a Service) and dPaaS (Data Platform
as a Service). iPaaS enables customers to develop, execute and govern integration flows.[51] Under the
iPaaS integration model, customers drive the development and deployment of integrations without installing
or managing any hardware or middleware.[52] dPaaS delivers integration—and data-management—
products as a fully managed service.[53] Under the dPaaS model, the PaaS provider, not the customer,
manages the development and execution of programs by building data applications for the customer. dPaaS
users access data through data-visualization tools.[54]
The capability provided to the consumer is to use the provider's applications running on a cloud
infrastructure. The applications are accessible from various client devices through either a thin
client interface, such as a web browser (e.g., web-based email), or a program interface. The
consumer does not manage or control the underlying cloud infrastructure including network,
servers, operating systems, storage, or even individual application capabilities, with the possible
exception of limited user-specific application configuration settings.
In the software as a service (SaaS) model, users gain access to application software and databases. Cloud
providers manage the infrastructure and platforms that run the applications. SaaS is sometimes referred to as
"on-demand software" and is usually priced on a pay-per-use basis or using a subscription fee.[55] In the
SaaS model, cloud providers install and operate application software in the cloud and cloud users access the
software from cloud clients. Cloud users do not manage the cloud infrastructure and platform where the
application runs. This eliminates the need to install and run the application on the cloud user's own
computers, which simplifies maintenance and support. Cloud applications differ from other applications in
their scalability—which can be achieved by cloning tasks onto multiple virtual machines at run-time to meet
changing work demand.[56] Load balancers distribute the work over the set of virtual machines. This
process is transparent to the cloud user, who sees only a single access-point. To accommodate a large
number of cloud users, cloud applications can be multitenant, meaning that any machine may serve more
than one cloud-user organization.
The pricing model for SaaS applications is typically a monthly or yearly flat fee per user,[57] so prices
become scalable and adjustable if users are added or removed at any point. It may also be free.[58]
Proponents claim that SaaS gives a business the potential to reduce IT operational costs by outsourcing
hardware and software maintenance and support to the cloud provider. This enables the business to
reallocate IT operations costs away from hardware/software spending and from personnel expenses,
towards meeting other goals. In addition, with applications hosted centrally, updates can be released without
the need for users to install new software. One drawback of SaaS comes with storing the users' data on the
cloud provider's server. As a result, there could be unauthorized access to the data.[59] Examples of
applications offered as SaaS are games and productivity software like Google Docs and Office Online.
SaaS applications may be integrated with cloud storage or File hosting services, which is the case with
Google Docs being integrated with Google Drive, and Office Online being integrated with OneDrive.[60]
Function as a Service (FaaS) is a remote procedure call hosted as a service, leveraging serverless computing
to deploy individual functions in the cloud that run in response to specific events.[68] Some consider FaaS
to fall under the umbrella of serverless computing, while others use the terms interchangeably.[69]
Deployment models
The deployment of services to the cloud is referred to as cloud migration.
Reverse cloud migration, also known as cloud repatriation, refers to moving cloud-based workloads back to
on-premises infrastructures including enterprise data centers, colocation providers, and managed service
providers. Cloud repatriation occurs due to security concerns, costs, performance issues, compatibility
problems, and uptime concerns.[70][71]
Private
Private cloud is cloud infrastructure
operated solely for a single
organization, whether managed
internally or by a third party, and hosted
either internally or externally.[6]
Undertaking a private cloud project
requires significant engagement to
virtualize the business environment, and
requires the organization to reevaluate
decisions about existing resources. It
can improve business, but every step in
the project raises security issues that
Cloud computing types
must be addressed to prevent serious
vulnerabilities. Self-run data centers[72]
are generally capital intensive. They have a significant physical footprint, requiring allocations of space,
hardware, and environmental controls. These assets have to be refreshed periodically, resulting in additional
capital expenditures. They have attracted criticism because users "still have to buy, build, and manage
them" and thus do not benefit from less hands-on management,[73] essentially "[lacking] the economic
model that makes cloud computing such an intriguing concept".[74][75]
Public
Cloud services are considered "public" when they are delivered over the public Internet, and they may be
offered as a paid subscription, or free of charge.[76] Architecturally, there are few differences between
public- and private-cloud services, but security concerns increase substantially when services (applications,
storage, and other resources) are shared by multiple customers. Most public-cloud providers offer direct-
connection services that allow customers to securely link their legacy data centers to their cloud-resident
applications.[20][77]
Several factors like the functionality of the solutions, cost, integrational and organizational aspects as well as
safety & security are influencing the decision of enterprises and organizations to choose a public cloud or
on-premises solution.[78]
Hybrid
Hybrid cloud is a composition of a public cloud and a private environment, such as a private cloud or on-
premises resources,[79][80] that remain distinct entities but are bound together, offering the benefits of
multiple deployment models. Hybrid cloud can also mean the ability to connect collocation, managed
and/or dedicated services with cloud resources.[6] Gartner defines a hybrid cloud service as a cloud
computing service that is composed of some combination of private, public and community cloud services,
from different service providers.[81] A hybrid cloud service crosses isolation and provider boundaries so that
it cannot be simply put in one category of private, public, or community cloud service. It allows one to
extend either the capacity or the capability of a cloud service, by aggregation, integration or customization
with another cloud service.
Varied use cases for hybrid cloud composition exist. For example, an organization may store sensitive client
data in house on a private cloud application, but interconnect that application to a business intelligence
application provided on a public cloud as a software service.[82] This example of hybrid cloud extends the
capabilities of the enterprise to deliver a specific business service through the addition of externally
available public cloud services. Hybrid cloud adoption depends on a number of factors such as data security
and compliance requirements, level of control needed over data, and the applications an organization
uses.[83]
Another example of hybrid cloud is one where IT organizations use public cloud computing resources to
meet temporary capacity needs that can not be met by the private cloud.[84] This capability enables hybrid
clouds to employ cloud bursting for scaling across clouds.[6] Cloud bursting is an application deployment
model in which an application runs in a private cloud or data center and "bursts" to a public cloud when the
demand for computing capacity increases. A primary advantage of cloud bursting and a hybrid cloud model
is that an organization pays for extra compute resources only when they are needed.[85] Cloud bursting
enables data centers to create an in-house IT infrastructure that supports average workloads, and use cloud
resources from public or private clouds, during spikes in processing demands.[86]
Others
Community
Community cloud shares infrastructure between several organizations from a specific community with
common concerns (security, compliance, jurisdiction, etc.), whether it is managed internally or by a third-
party, and hosted internally or externally, the costs are distributed among fewer users compared to a public
cloud (but more than a private cloud). As a result, only a portion of the potential cost savings of cloud
computing is achieved. [6]
Distributed
A cloud computing platform can be assembled from a distributed set of machines in different locations,
connected to a single network or hub service. It is possible to distinguish between two types of distributed
clouds: public-resource computing and volunteer cloud.
Multi
Multicloud is the use of multiple cloud computing services in a single heterogeneous architecture to reduce
reliance on single vendors, increase flexibility through choice, mitigate against disasters, etc. It differs from
hybrid cloud in that it refers to multiple cloud services, rather than multiple deployment modes (public,
private, legacy).[88][89][90]
Poly
Poly cloud refers to the use of multiple public clouds for the purpose of leveraging specific services that
each provider offers. It differs from Multi cloud in that it is not designed to increase flexibility or mitigate
against failures but is rather used to allow an organization to achieve more than could be done with a single
provider.[91]
Big data
The issues of transferring large amounts of data to the cloud as well as data security once the data is in the
cloud initially hampered adoption of cloud for big data, but now that much data originates in the cloud and
with the advent of bare-metal servers, the cloud has become[92] a solution for use cases including business
analytics and geospatial analysis.[93]
HPC
HPC cloud refers to the use of cloud computing services and infrastructure to execute high-performance
computing (HPC) applications.[94] These applications consume a considerable amount of computing power
and memory and are traditionally executed on clusters of computers. In 2016 a handful of companies,
including R-HPC, Amazon Web Services, Univa, Silicon Graphics International, Sabalcore, Gomput, and
Penguin Computing offered a high-performance computing cloud. The Penguin On Demand (POD) cloud
was one of the first non-virtualized remote HPC services offered on a pay-as-you-go basis.[95][96] Penguin
Computing launched its HPC cloud in 2016 as an alternative to Amazon's EC2 Elastic Compute Cloud,
which uses virtualized computing nodes.[97][98]
Architecture
Cloud architecture,[99] the systems architecture
of the software systems involved in the delivery of
cloud computing, typically involves multiple cloud
components communicating with each other over a
loose coupling mechanism such as a messaging
queue. Elastic provision implies intelligence in the
use of tight or loose coupling as applied to
mechanisms such as these and others.
Cloud engineering
Cloud engineering is the application of Cloud computing sample architecture
engineering disciplines of cloud computing. It
brings a systematic approach to the high-level
concerns of commercialization, standardization and governance in conceiving, developing, operating and
maintaining cloud computing systems. It is a multidisciplinary method encompassing contributions from
diverse areas such as systems, software, web, performance, information technology engineering, security,
platform, risk, and quality engineering.
Market
According to International Data Corporation (IDC), global spending on cloud computing services has
reached $706 billion and is expected to reach $1.3 trillion by 2025.[100] Gartner estimated that global public
cloud services end-user spending would reach $600 billion by 2023.[101] According to a McKinsey &
Company report, cloud cost-optimization levers and value-oriented business use cases foresee more than $1
trillion in run-rate EBITDA across Fortune 500 companies as up for grabs in 2030.[102] In 2022, more than
$1.3 trillion in enterprise IT spending was at stake from the shift to the cloud, growing to almost $1.8 trillion
in 2025, according to Gartner.[103]
The European Commission's 2012 Communication identified several issues which were impeding the
development of the cloud computing market:[5]: Section 3
List of clouds
Adobe Creative Cloud
Amazon Web Services
Google Cloud
IBM Cloud
Microsoft Azure
OpenStack
Oracle Cloud
Panorama9
Similar concepts
The goal of cloud computing is to allow users to take benefit from all of these technologies, without the
need for deep knowledge about or expertise with each one of them. The cloud aims to cut costs and helps
the users focus on their core business instead of being impeded by IT obstacles.[104] The main enabling
technology for cloud computing is virtualization. Virtualization software separates a physical computing
device into one or more "virtual" devices, each of which can be easily used and managed to perform
computing tasks. With operating system–level virtualization essentially creating a scalable system of
multiple independent computing devices, idle computing resources can be allocated and used more
efficiently. Virtualization provides the agility required to speed up IT operations and reduces cost by
increasing infrastructure utilization. Autonomic computing automates the process through which the user
can provision resources on-demand. By minimizing user involvement, automation speeds up the process,
reduces labor costs and reduces the possibility of human errors.[104]
Cloud computing uses concepts from utility computing to provide metrics for the services used. Cloud
computing attempts to address QoS (quality of service) and reliability problems of other grid computing
models.[104]
See also
As a service Cloudlet
Block-level storage Computer cluster
Browser-based computing Cooperative storage cloud
Category:Cloud computing providers Decentralized computing
Category:Cloud platforms Desktop virtualization
Cloud broker Dew computing
Cloud collaboration Directory
Cloud-computing comparison Distributed data store
Cloud computing security Distributed database
Cloud gaming Distributed computing
Cloud management Distributed networking
Cloud-native computing e-Science
Cloud research Edge computing
Cloud robotics Edge device
Cloud storage
Cloud-to-cloud integration
File system Knowledge as a service
Clustered file system Microservices
Distributed file system Mobile cloud computing
Distributed file system for cloud Multi-access edge computing
Fog computing Multisite cloud
Fog robotics Peer-to-peer
Green computing (environmentally Personal cloud
sustainable computing) Private cloud computing infrastructure
Grid computing Robot as a service
In-memory database Service-oriented architecture
In-memory processing Time-sharing
Internet of things Ubiquitous computing
IoT security device Virtual private cloud
Notes
a. The European Commission has observed that locations of data and processes "[do] not in
principle have to concern the user", but they may have "an important bearing on the
applicable legal environment".[5]
b. The VM startup time varies by VM type, location, OS and cloud provider.[27]
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Further reading
Millard, Christopher (2013). Cloud Computing Law (https://global.oup.com/academic/produc
t/cloud-computing-law-9780198716662?cc=gb&lang=en&). Oxford University Press.
ISBN 978-0-19-967168-7.
Weisser, Alexander (2020). International Taxation of Cloud Computing (https://archive-ouvert
e.unige.ch/unige:142710). Editions Juridiques Libres, ISBN 978-2-88954-030-3.
Singh, Jatinder; Powles, Julia; Pasquier, Thomas; Bacon, Jean (July 2015). "Data Flow
Management and Compliance in Cloud Computing" (https://www.repository.cam.ac.uk/handl
e/1810/255049). IEEE Cloud Computing. 2 (4): 24–32. doi:10.1109/MCC.2015.69 (https://do
i.org/10.1109%2FMCC.2015.69). S2CID 9812531 (https://api.semanticscholar.org/CorpusID:
9812531).
Armbrust, Michael; Stoica, Ion; Zaharia, Matei; Fox, Armando; Griffith, Rean; Joseph,
Anthony D.; Katz, Randy; Konwinski, Andy; Lee, Gunho; Patterson, David; Rabkin, Ariel (1
April 2010). "A view of cloud computing" (https://doi.org/10.1145%2F1721654.1721672).
Communications of the ACM. 53 (4): 50. doi:10.1145/1721654.1721672 (https://doi.org/10.11
45%2F1721654.1721672). S2CID 1673644 (https://api.semanticscholar.org/CorpusID:16736
44).
Hu, Tung-Hui (2015). A Prehistory of the Cloud. MIT Press. ISBN 978-0-262-02951-3.
Mell, P. (2011, September). The NIST Definition of Cloud Computing (http://csrc.nist.gov/publ
ications/nistpubs/800-145/SP800-145.pdf). Retrieved November 1, 2015, from National
Institute of Standards and Technology website