LLO Student Course Guide (Summer 2017)

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Laureate Languages Online

Student Course Guide

INDEX
Key Points .............................................................................................................................................................. 3
I. Introduction to Laureate Languages Online......................................................................................................... 4
II. How the Courses Work...................................................................................................................................... 5
III. Course Evaluation ............................................................................................................................................ 9
IV. English Director.................................................................................................... Error! Bookmark not defined.
V. Completion Certificate .......................................................................................... Error! Bookmark not defined.
VI. Final Survey and Feedback .......................................................................................................................... 11
VII. Support ................................................................................................................ Error! Bookmark not defined.
VIII. Frecuently Asked Questions (FAQs) ......................................................................................................... 11
Appendix A: The ABC of Online Language Learning ....................................................................................... 14
Appendix B: Student Guide for English Discoveries ........................................................................................ 15
Appendix C: Zoom Manual ................................................................................................................................. 16
Appendix D: Rubric for Writing/Speaking Activities.......................................................................................... 17

Laureate Languages Online – Course Guide for Students Page 2


Dear Participant,

Welcome to Laureate Languages Online (LLO). We are delighted to have you with us. Below
you will find essential guidelines that will help you start the course and complete all required
tasks successfully. Please make sure to read the following Course Guide carefully.

Key Points

• To access the course, go to https://ed.engdis.com/laureate#/login with the username and


password provided by your institution.

• You will go through an induction week before the course starts. During this week, you will work on
sample tasks to familiarize yourself with the system. Your teacher will answer any questions during
this period to ensure you get off to a good start.

• The course includes speaking and writing activities, which you will be sending for an automatic
feedback from the system and you will have the option to change them accordingly. After
completing these changes, you must send it to final review to your teacher.

• The English Discoveries platform activities are an important part of your evaluation. Please be
aware of notifications reminding you of pending activities.

• You will attend a weekly online session with your teacher and classmates. The group will vote to
determine the schedule for these sessions (majority rules). However, the two most popular times
chosen by the group will be available for you to choose from.

• Your attendance and participation in the online sessions will be part of your final score,
assisting to synchronous sessions is a requirement. If you encounter any issues that
prevent you from participating in the course, please contact your teacher.

• Send any technical problem you find in the English Discoveries platform using the following link:
[email protected]

• Look over the “ABCs of Online Language Learning” in Appendix A.

Laureate Languages Online – Course Guide for Students Page 3


I. Introduction to Laureate Languages Online

Laureate Languages launched its new program Laureate Languages Online (LLO) to provide
online English courses for staff, faculty, students, and alumni to meet their language-learning
needs from the comfort of their home or office.

English Courses
The courses cover the range of the Common European Framework of Reference for Languages
(CEFR):from First Discoveries (A1) to Advances 3 (C1). The courses consist of online and
synchronous work with learners dedicating approximately 4 hours per week to asynchronous online
work, such as reading, presentations, exercises graded by the learning management systems. The
teacher provides feedback in the platform and engages learners in a 1-hour weekly synchronous
class via web conference (Zoom meetings).

Laureate Languages Online – Course Guide for Students Page 4


English for Specific Purposes
LLO also offers a variety of courses for advanced learners that focus on teaching English for Specific
Purposes (ESP), including:

If you would like to know more about these specific courses, please contact your institutional
English Director/Coordinator or Human Resources Representative.

II. How the Courses Work

The following are vital points that provide an overview of the English course mechanics:

Course Duration

The course will run for a total of 10 weeks (11 weeks counting the introductory week). During this
period, you will cover a set number of units. For example, in our General English course, each
week student covers 1 unit with a total of 10 units per course. This is equivalent of approximately
half of a CEFR level. Participants need two terms to complete a full level. Your teacher will cover

Laureate Languages Online – Course Guide for Students Page 5


1 unit per week, and we strongly recommend that you keep up this pace and complete all unit
activities by Sunday evening.

Class Schedules

Courses are delivered in a blended modality with a specific schedule of weekly activities to
complete.It is very important to complete your work on time and not wait until the last minute to
submit speaking/writing tasks. Teachers will close access to the writing/speaking activities after
the due date each week. Remember, many activities are collaborative, so not completing your
assignments in a timely fashion can impact your fellow students as well. You are expected to
complete activities for each unit in the English Discoveries platform every week, and to attend
synchronous classes along with your teacher and classmates.

Please note Zoom Sessions are a requirement to approve your course, as these sessions have
a weight of 25% in your final grade.

Week Dates Work to Do


Course Guide (Read & sign off)
Introduction Video Release Form
Week July 3—9, 2017 Vote on times for synchronous session
Week 1 July 10—16, 2017 Unit 1
Week 2 July 17—23, 2017 Unit 2
Week 3 July 24—30, 2017 Unit 3
Week 4 July 31—August 6, 2017 Unit 4 + Midterm Exam
Week 5 July 26- July 2, 2017 Unit 5
Week 6 August. 7—13, 2017 Unit 6
Week 7 August. 21 —27, 2017 Unit 7
Week 8 August. 28—Sept. 3, 2017 Unit 8
Week 9 Sept. 4—10, 2017 Unit 9
Week 10 Sept. 11—Sept. 17, 2017 Unit 10 + Final Exam + Course Evaluation
*Each unit includes system graded activities, writing and speaking activities teacher grades, and
attendance to synchronous session.

Induction Week

You will have an introductory week to familiarize yourself with the platform and activities before
the curriculum starts. This time will help you engage more efficiently in all required activities.

During the introductory week, you are expected to:


• Log in to the platform with your username and password provided by your institution
through the following link https://ed.engdis.com/laureate#/login

Laureate Languages Online – Course Guide for Students Page 6


To reset your password, go to the English Discoveries platform and click on “My Profile”.
Then click on “Change your password”.

Laureate Languages Online – Course Guide for Students Page 7


• In “Support Language”, choose the language in which you want to receive your information
and explanations of the platform and click on Update.

The help levels are following:

1. English Only: All platform is in English.


2. Low support: Some parts are in English; other ones are in Spanish.
3. Full support: The explanations and the parts of the platform will be shown in
Spanish.

• Complete induction activities in the platform.


• Please check your email regularly as teachers will reach out directly (check your junk mail
as well).
• You will vote in a poll to select the time for your weekly synchronous meeting. The group
will vote to determine the schedule for these sessions (majority rules). Please look for teacher
announcements in your Study Group messages.
• Submit the Video Release Form & Course Agreement and accept the terms contemplated
in this Student Course Guide in the following link: https://goo.gl/ect9Va

Weekly Assignments

You will have several system-graded activities every week. The system provides a score for those
assignments in the gradebook. In addition, you will have writing and speaking activities that you
have to send for automatic feedback by the system and you´ll modify them according to it before
sending the final version to your teacher.

Laureate Languages Online – Course Guide for Students Page 8


Plagiarism will not be tolerated. If you submit a speaking or writing activity with content teachers
find elsewhere verbatim, you will be given a 0% for the assignment. Teachers cannot score
something that is not your own work. Copying content will not help you learn. In addition, we
strongly discourage the use of translators. The results are not your own ideas, and computer-
generated translations render awkward and at times unintelligible language.

Synchronous Sessions

The teachers coordinate two synchronous sessions per week for each course section with the
purpose of providing all participants options to access the sessions. Participation in the
synchronous sessions represents 25% of the final grade. From this percentage, 10% includes
assistance to the sessions and 15% includes communication activities.

Teachers will keep control of the assistance, assigning 1% per class attended during the course
(having at the end of the course a maximum of 10% for attendance). Teachers plan three
communicative activities per course which are taken in Week 4 (checking of Units 1-3), Week 7
(checking of Units 4-6) and Week 10 (checking of Units 7-9). These activities will take place in the
Zoom sessions assigned by each teacher.

Teachers evaluate each participant after the Zoom session using recording made of the session.
They evaluate the student´s communication performance using their own analytic rubrics.
Teachers can grant a maximum score of 5% for student performance, providing a maximum of
15% for the total of the course.

III. Course Evaluation

The English courses offered by LLO consist of 20 units that cover different lessons optimally
developed for each CEFR English level. In a term, you will cover 10 units (1 per week). Advanced
English for Specific Purpose courses vary in length but will also be completed in 10 weeks.

Your final score is made up of the following elements:

Course Scores

1. Unit Activities:
- These are cumulative points that you earn as you complete activities in the English
Discoveries/EduSoft platform.

Laureate Languages Online – Course Guide for Students Page 9


- Platform activities are complementary to synchronous classes, if achieving all activities, you can
earn a course score of 100%.
- The online platforms allow participants to redo all the activities for participants to keep practicing
and improving their knowledge.
2. Midterm and Final Exams: During Week 4, you will complete a midterm exam covering content
from the first half of the course (Unit 1 – 4) . During Week 10, you will take a final exam covering
the content for the second half (Unit 5 – 10).

3. Participation in the weekly (one-hour) synchronous meetings (mandatory attendance). Teachers


will use a rubric to evaluate participation.

4. “No Show” participants will be withdrawn after week 3.

Participation Evaluation

Your teacher will keep track of your participation during synchronous classes using the rubric in
Appendix E. Synchronous class participation will be a part of your final course grade.

Grading Scale for Final Grade:

o Fail — Less than 60%


o Passing Grade — 60% or more
o Distinction — 95% more

V. Certificate of Completion

Students with a final score of 60% or more will be awarded a certificate of course
completion by your local English Director. A final score of 95% and above is considered a
pass with distinction.

Laureate Languages Online – Course Guide for Students Page 10


VI. Final Survey & Feedback

We look forward to getting your feedback after the course and enhancing the learning experience
for future participants.

VII. Support

Experienced teachers or moderators will assist you every step of the way throughout your courses.

Contacts:

• English Director: Your English Director at your local university is your first point of contact.
• HR Representatives: Your local HR representatives will be contacting you and keeping
abreast of your progress throughout the course. They will provide you with your final
certificate upon successful completion of the course.
• Technical Support: E-mail [email protected].
• Teachers: Your teacher will be e-mailing you directly before the course start. Please check
your junk mail so you do not miss out on important communications. Ensure you add your
teacher’s e-mail to your Safe Sender list.

VIII. Frequently Asked Questions (FAQs)

1. I cannot see my scores. Is my progress being saved in the English Discoveries


platform?

Your scores can be accessed by clicking MY SCORES in the main menu:

2. ¿How can I see my written activity feedback?

Students will be able to see their activity feedback in any of the following ways:
1. The students can click on “See Feedback” in the inferior part of the text box (this will
take you directly to the comment section)

Laureate Languages Online – Course Guide for Students Page 11


2. Students may click on the section “My Assignments” in the right tab (once the notification
icon appears).

3. I cannot see all the units for my course. Why isn’t the content available?

Consult your teacher about the unavailable units since the teacher has access to all the program
content in the platform.

4. How can I see the correct answers to the tests?

You will not be able to check your answers after the test is finished. However, your teacher will
discuss the exam in the following synchronous session and provide a link to a file with the
correct answers in the Announcement Group Section (inside Study Group messages).

5. How can I change my contact information?


It is possible to change your first name, last name, and e-mail in the MY ACCOUNT section in
Laureate Languages Online – Course Guide for Students Page 12
the superior right part . Simply update your information and click Submit to
confirm the changes.

6. How can I reset my login password?

You can change your login password by clicking on the MY PROFILE on the superior right part:

The click on CHANGE PASSWORD section

7. How can I report a platform issue?

Any problem related with the platform or course content, you must send a ticket to the following
email direction [email protected]

Laureate Languages Online – Course Guide for Students Page 13


Appendix A: The ABC of Online Language Learning

The ABC of Online Language Learning


Ask for help
Whether you have questions about the language, deadlines, the platform or
anything else, reach out to your teacher or [email protected] to get help.

Attend Live Sessions


Make an effort to attend the synchronous online classes. There, you will have a
chance to interact with classmates and with your teacher.

Be Proactive
Pace yourself. Do some work towards learning the language each and every day.
Waiting until the end of the week to cram in all of the work will affect your retention
of the material.

Collaborate
Attend to the synchronous online classes and participate providing feedback with
your classmates. By doing this, everyone will have the opportunity to practice the
course oral section.

Do Your Work
Work on your asynchronous and synchronous activities in the platform. This way,
you will get an excellent final grade.

Extend Practice Opportunities


Whenever you find yourself with English speakers, practice your skills. You can
also use the web to read, listen to podcasts, or watch videos.

Finish with a Bang


In online learning, it is so tempting to drop out. Stay motivated and work towards
your goal. A 10-week course goes by so fast, so keep at it.
Appendix B: Student Guide for English Discoveries platform

You can find a downloadable version for the Course Guide for Students of the English Discoveries platform
in the following link:
https://goo.gl/T6r5dR
Appendix C: Zoom Manual

Click on the following link to download instructions of how to join a Zoom Meeting:
https://goo.gl/eE20cP
Appendix D: Rubric for Writing/Speaking Activities

Laureate A2 Writing Rubric


Laureate A1 Writing Rubric
BAND CRITERIA The response consists of:
BAND CRITERIA The response consists of: PASS
PASS • mainly a series of sentences linked together using
• at least one sentence that addresses the task Can write a series of 4 simple connectors, which are related to the
Can write 4 High Pass prominent element in the picture, and that capture
accurately and completely, and that meets the simple phrases and
simple isolated High Pass minimum word count them accurately and completely; at least 30 words
sentences linked
phrases and 3 • at least one sentence that addresses the task but • mainly a series of sentences linked together with
with simple
sentences omits key details or features, and that meets the 3 simple connectors, which are related to the
Minimum connectors like prominent elements in the picture, but that do not
minimum word count Minimum
Pass “and", “but” and capture them accurately or completely; at least 30
• mainly isolated words and phrases connected to the “because” Pass words
2 task, but not rising to the level of true sentences
Narrow Fail OR • mainly a series of unlinked phrases and sentence
• fewer than 10 words fragments that are related to the picture, but which
FAIL do not address it accurately or completely
• a single word, or series of discrete, unconnected
1 words related to the task 2 OR
Cannot write Fail Narrow Fail • a single sentence that is relevant to the picture, but
simple isolated which does not address it accurately or completely
FAIL
phrases and Any of the following: OR
sentences
• a blank screen Cannot write a • fewer than 30 words
• random characters series of simple • a phrase, a group of phrases, a sentence, or a series
0 • a single word unrelated to the task phrases and
1
of sentences, that is irrelevant to the picture
No Attempt • a response copied and pasted from a prepared text sentences linked
Fail OR
• a “canned” response – completely irrelevant or off- with simple • a single word, or a series of isolated words
topic connectors like
Any of the following:
“and", “but” and
“because” • a blank screen
• random characters
0 • a single word unrelated to the task
No Attempt • a response copied and pasted from a prepared text
• a “canned” response – completely irrelevant or off-
topic
Laureate B1 Writing Rubric Laureate B2 Writing Rubric
BAND CRITERIA The response consists of: BAND CRITERIA The response consists of:
PASS
• a series of linked sentences that address the task • a paragraph or series of paragraphs that address the
Can reasonably 4 fully, completely, and with relatively few errors in task accurately and completely. The response sustains
PASS
fluently relate a High Pass grammar, vocabulary, spelling, and punctuation; at coherence and is supported throughout by relevant
least 80 words details and examples; all points are supported, and
straightforward Can develop a clear 4
• a series of linked sentences that address the task High Pass
the relationships among ideas are clearly marked
narrative or description or using linking words and cohesive devices efficiently.
accurately and completely, although errors in
description as a grammar, vocabulary, or paragraphing are noticeable; narrative, Vocabulary control is high, with little circumlocution.
linear sequence at least 80 words expanding and Grammatical errors are non-systematic, minor, and do
of points and supporting his/her not lead to misunderstanding. Has at least 125 words
can adapt his 3 • a series of sentences that form at least one
main points with
expression to Minimum relevant supporting
paragraph, which addresses the task accurately and
Pass 3 completely with some details and examples, though
deal with less detail and examples
some points may be better developed and supported
routine, even Minimum than others. Occasional lexical limitations may lead to
difficult, Pass circumlocution, but this is usually successful. Errors in
situations grammar do not lead to misunderstanding. Has at
least 125 words
• a series of sentences that is relevant to the task, but • a series of sentences that form at least one
FAIL 2 which does not address it accurately or completely paragraph, but which fails to address the task
OR accurately or completely, due to obvious limitations in
Narrow Fail 2
Cannot vocabulary or grammar, or to a lack of adequate
• fewer than 80 words Narrow Fail supporting details and examples
reasonably
1 • a sentence that is relevant to the task, but which does FAIL
fluently relate a OR
Fail not address it accurately or completely
straightforward • fewer than 125 words
Any of the following: Cannot develop a
narrative or • a single sentence, or a series of unconnected
clear description or
description as a • a blank screen 1 sentences that attempt to address the task, but that
narrative,
linear sequence • random characters Fail
fail to establish a main point, or develop an argument
expanding and
of points and • a single word, or a series of isolated words
supporting his/her
cannot adapt 0 • a response copied and pasted from a prepared text
main points with Any of the following:
his expression
No Attempt • language that is irrelevant to the task
relevant supporting
to deal with • a “canned” response – completely irrelevant or off- • a blank screen
detail and examples
less routine, topic • random characters
even difficult, 0 • a single word, or a series of isolated words
situations No Attempt • a response copied and pasted from a prepared text
• language that is irrelevant to the task
• a “canned” response – completely irrelevant or off-
topic
Laureate C1 Writing Rubric
PASS BAND CRITERIA The response consists of:
Can write clear, well- • a series of paragraphs that address the task accurately and completely with details and
structured texts of complex examples that are expanded at length. All points are supported, and the relationships among
subjects, underlining the 4 ideas are clearly marked using a variety of linking words, organizational patterns, connectors,
relevant salient issues, High Pass and cohesive devices. The essay flows smoothly, with a recognizable introduction, body, and
conclusion. Appropriate idioms and colloquialisms are used. A high degree of grammatical
expanding and supporting
accuracy is maintained and errors are rare. Punctuation and spelling are accurate
points of view at some length
• paragraph-level discourse that addresses the task accurately and completely. The response is
with subsidiary points,
supported with details and examples, though some points may be better developed and
reasons and relevant supported than others. Very few errors in grammar or vocabulary occur, and when they do,
examples, and rounding off 3 they do not lead to misunderstanding. The text flows smoothly, is well structured, and shows
with an appropriate Minimum Pass controlled use of organizational patterns, connectors and cohesive devices
conclusion

• paragraph-level discourse that omits one point specified by the prompt


OR
• paragraph-level discourse that fails to adequately support more than one point specified by
the prompt
2
OR
Narrow Fail
FAIL • paragraph-level discourse that shows obvious limitations in vocabulary or grammar, or
inconsistent coherence in structure and organization
Cannot write clear, well- OR
structured texts of complex • fewer than 250 words (but more than 125)
subjects, underlining the • a series of sentences or a block of text that addresses the task, but fails to include more than
relevant salient issues, one of the points specified by the prompt
expanding and supporting OR
1
points of view at some length • a series of sentences or a block of text characterized by very limited vocabulary, uncontrolled
with subsidiary points, Fail grammar, or a lack of connectors and cohesive devices
reasons and relevant OR
examples, and rounding off • fewer than 125 words
with an appropriate Any of the following:
conclusion
• a blank screen
0 • random characters
No Attempt • a single word, or a series of isolated words
• a response copied and pasted from a prepared text
• language that is irrelevant to the task
• a “canned” response – completely irrelevant or off-topic
Laureate A1 Speaking Rubric Laureate A2 Speaking Rubric
BAND CRITERIA The response consists of: BAND CRITERIA The response consists of:
PASS
4 • more than one sentence that addresses the PASS • mainly a series of sentences linked
Can produce High Pass task accurately and completely 4 together using simple connectors, which
simple mainly • mainly phrases and sentence fragments that Can give short, High Pass are relevant to the task, and that address it
isolated address the task but omit key details or basic accurately and completely
3 features descriptions of • mainly a series of sentences linked
phrases Minimum
events and together using simple connectors that are
about people 3
Pass relevant to the task, but which do not
and places activities Minimum
address it accurately or completely
Pass
2 • mainly isolated words, connected to the task
FAIL Narrow Fail but not rising to the level of true phrases • mainly a series of unlinked phrases and
1 • a single word, or a series of discrete, sentence fragments that are relevant to
Cannot
Fail unconnected words related to the task the task, but which do not rise to the level
produce Any of the following: of true sentences
simple mainly 2
OR
• no response Narrow Fail
isolated
0 • a single word unrelated to the task • a single sentence that is relevant to the
phrases FAIL
No Attempt • a “canned” response – completely irrelevant
about people task, but does not address it accurately or
or off-topic completely
and places Cannot give
short, basic • a phrase, a group of phrases, a sentence,
descriptions of or a series of sentences, that is irrelevant
1 to the task
events and
Fail OR
activities
• a single word, or a series of isolated words
Any of the following:

0 • no response
No Attempt • a single word unrelated to the prompt
• a “canned” response – completely
irrelevant or off-topic
Laureate B1 Speaking Rubric
BAND CRITERIA The response consists of: Laureate B2 Speaking Rubric
PASS
• a series of linked sentences that address the
4 BAND CRITERIA The response consists of:
Can explain the task accurately, completely, and with
High Pass PASS
main points in occasional pauses or hesitations • sustained smoothly flowing speech that addresses
• a series of linked sentences that address the Can express 4 the task accurately and completely, with few
an idea or
task accurately and completely, but much him/herself clearly High Pass noticeably long pauses; lexical accuracy is high, and
problem with grammatical errors do not cause misunderstandings
pausing or hesitation is evident as the student and without much
reasonable
searches for words or grammatical structures sign of having to • smoothly flowing speech that addresses the task
precision, and restrict what accurately and completely, although some
he/she wants to hesitations due to lexical gaps occasionally disrupt
exploit a wide
say, and fluency; grammatical errors do not cause
range of simple 3 misunderstanding
communicate 3
language Minimum Pass spontaneously,
Minimum
flexibly to often showing
remarkable fluency Pass
express much of
and ease of
what he/she expression in even
wants longer complex
stretches of speech
• a series of sentences that is relevant to the • smoothly flowing speech that address the task, but
FAIL 2 fails to address one or more of the points specified
task, but which does not address it accurately FAIL
Narrow Fail or completely by the prompt
Cannot explain OR
• a sentence that is relevant to the task, but Cannot express
the main points 1 him/herself clearly • speech that is characterized by hesitancy, pausing,
which does not address it accurately or
Fail and overall low fluency as the student searches for
in an idea or completely and without much
2 words or structures
problem with sign of having to OR
Narrow Fail
reasonable Any of the following: restrict what • speech that is characterized by large numbers of
he/she wants to basic grammatical errors, or errors that lead to
precision, and • no response
say, and cannot misunderstanding
cannot exploit • a single word, or a series of isolated words OR
communicate
a wide range of • language that is irrelevant to the task • speech that is characterized by circumlocution due
spontaneously, and
simple 0 • a “canned” response – completely irrelevant to a lack of basic vocabulary
does not often
language No Attempt or off-topic • speech that attempts to address the task, but fails to
show remarkable 1
flexibly to mention any key points or features specified by the
fluency or ease of Fail prompt
express much of
what he/she
wants
expression in even
Any of the following:
longer complex
stretches of speech • no response
0 • a single word, or a series of isolated words or
No Attempt phrases
• a “canned” response – completely irrelevant or off-
topic
Laureate C1 Speaking Rubric

PASS BAND CRITERIA The response consists of:


• a consistently natural, smoothly-flowing response that
Can give clear, addresses all the points specified by the prompt accurately,
systematically 4
and completely, with little obvious hesitancy or searching for
developed, detailed High Pass words; grammar is controlled consistently, and errors are
descriptions and difficult to spot
presentations on • a mostly smoothly-flowing response that addresses all the
complex subjects, points specified by the prompt accurately and completely,
integrating sub with occasional hesitancy, pausing, and searching for words
themes, developing or structures; and few grammatical errors
and highlighting 3
significant points, and Minimum Pass
rounding off with an
appropriate
conclusion

• speech that addresses the task, but omits at least one of the
points specified by the prompt
OR
FAIL • speech that addresses the task, but is characterized by
2 noticeable hesitancy, pausing, and searching for words or
Cannot. give clear, Narrow Fail structures
systematically OR
developed, detailed • smoothly-flowing speech that addresses the task, but
descriptions and contains many grammatical errors, or much unsuccessful
presentations on circumlocution
complex subjects, • speech that address the task, but fails to include more than
integrating sub one of the points specified by the prompt
themes, developing 1
OR
and highlighting Fail • speech that is characterized by very limited vocabulary,
significant points, and uncontrolled grammar, or very low fluency
rounding off with an
appropriate Any of the following:
conclusion 0 • no response
No Attempt • a single word, or a series of isolated words or phrases
• a “canned” response – completely irrelevant or off-topic

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