Scribd
Upload
26 views4 pages

Teacher Notes - Workplace Communication Essentials Lesson

Uploaded by

itsmiahehehe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
26 views4 pages

Teacher Notes - Workplace Communication Essentials Lesson

Uploaded by

itsmiahehehe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 4

Teacher Notes: Workplace

Communication Essentials Lesson


Welcome to our Workplace Communication Essentials lesson! This manual is your guide to
mastering key communication skills in a professional setting. Please adhere to the following
rules:
​ Take as many notes as you can: Jot down important points to reinforce your
understanding.
​ Ask questions when you want: Don't hesitate to seek clarification. Asking questions
helps deepen your understanding.
​ Speak in another language only when you really need it: Practice using English as much
as possible to enhance your language skills.
​ Tell me if I need to repeat something again: If something is unclear, let me know. I'm
here to help.

Today's Objectives:
● Learn how to say hello and introduce yourself.
● Discuss greetings, introductions, and when to be relaxed or serious.
● Explore the importance of the first words we say at work.

1. Formal Greetings:
Greetings between Colleagues:
● Person A: "Good morning, [Colleague's Name]. How are you today?"
● Person B: "Good morning, [Colleague's Name]. I'm well, thank you. How about
yourself?"
Greeting a Superior:
● Person A: "Good afternoon, [Supervisor's Name]. I hope your day is going smoothly."
● Supervisor: "Good afternoon, [Colleague's Name]. Thank you. Anything I can help you
with?"
Vocabulary:
● Greetings: Good morning, Good afternoon, Good evening.
● Polite Inquiries: How are you today? How has your day been?
● Expressing Pleasure: It's a pleasure to see you. It's nice to meet you.
● Acknowledging Time: Thank you for taking the time. I appreciate your time.
● Formal Closing: Have a good day. Enjoy the rest of your day. I look forward to our next
interaction.
2. Introducing Yourself:
Template: Self-Introduction in a Professional Setting:
​ Greetings: Begin with a formal greeting: "Good [morning/afternoon/evening],
[Title/Position] [Your Last Name]."
​ Introduction: State your name clearly: "My name is [Your First and Last Name]."
​ Position: Mention your position or role: "I am the [Your Position/Title] at [Company
Name]."
​ Responsibilities or Expertise: Briefly outline your main responsibilities or areas of
expertise: "I oversee/manage [brief description of responsibilities or expertise]."
​ Connection or Purpose: If applicable, mention the reason for the introduction or your
connection to the person: "I'm here to [purpose of the interaction/mention the context]."
​ Closing: Conclude with a polite expression and openness for further interaction: "Thank
you for having me. I look forward to our conversation."
Activity: Speed Introductions:
● Instructions:
● Divide participants into pairs.
● Each participant has 2 minutes for the activity.
● In the first minute, one person introduces themselves using the provided
template.
● In the second minute, the roles switch, and the other person introduces
themselves.
● Variation: Elevator Pitch: Challenge participants to condense their introduction
into 30 seconds, simulating an "elevator pitch."
● Feedback:
● After each round, encourage participants to provide constructive feedback on
clarity, conciseness, and overall professionalism.
● Rotation:
● Rotate participants to new pairs for subsequent rounds.
● Objective:
● The activity aims to help participants practice crafting and delivering concise and
effective self-introductions. It also provides an opportunity for peer feedback to
enhance communication skills.

3. Introducing Colleagues or Clients:


Template: Introducing Colleagues or Clients:
​ Greetings: Start with a formal greeting: "Good [morning/afternoon/evening],
[Title/Position] [Your Last Name]."
​ Introduction of Colleague or Client: Clearly state the name and position of the person
you are introducing: "Allow me to introduce [Colleague/Client's First and Last Name],
who holds the position of [Their Position/Title]."
​ Highlight Key Accomplishments or Roles: Provide a brief overview of their key
responsibilities or notable accomplishments: "[He/She] has been instrumental in [brief
description of accomplishments or roles]."
​ Relevance to the Conversation or Event: If applicable, connect their presence to the
current context: "Given [his/her] expertise in [relevant topic], [he/she] will be contributing
to our discussion on [specific agenda or topic]."
​ Closing: Conclude with a positive note and an invitation for further interaction: "Please
join me in welcoming [Colleague/Client's Full Name]. [He/She] brings valuable insights to
our team/discussion."

4. Casual vs. Formal Settings:


Topic: Casual and Formal Communication in the Workplace
1. Casual Communication: Basic Phrases:
● Greetings: Casual: "Hey, how's it going?"
● Requests: Casual: "Can you help me with this?"
● Expressing Appreciation: Casual: "Thanks a bunch/a lot!"
2. Formal Communication: Basic Phrases:
● Greetings: Formal: "Hello, how are you today?"
● Requests: Formal: "Could you kindly assist me with this task?"
● Expressing Appreciation: Formal: "I appreciate your help."
Activity: Role-Play Exercise:
● Pair participants and assign each pair a scenario.
● One participant should practice using casual phrases, and the other should respond
using formal phrases.
● Rotate roles after each scenario. Examples of scenarios include asking for assistance,
greeting a colleague, or expressing gratitude.
Objective:
● This activity helps participants understand when to use casual or formal language in
different work situations. It also encourages them to practice the basic phrases they've
learned.

5. Basic Workplace Vocabulary:


● Familiarize yourselves with these terms and use them appropriately in your workplace
conversations and interactions. It will contribute to your professional communication
skills and overall workplace effectiveness.
● Incorporate these terms into your daily work conversations and meetings. This
vocabulary will help you express yourselves more confidently and contribute effectively
in a professional setting.
Homework Assignment Follow-Up:
● Review formal greetings and introduce formulas regularly.
● Practice casual and formal phrases in daily interactions.
● Continue using and expanding your workplace vocabulary.
● Reflect on your experiences to enhance your communication skills.
Feel free to revisit this manual whenever you need a quick reference. Consistent practice will
elevate your communication abilities in the professional realm. Happy communicating!

You might also like