Assessment 3 Information

Subject Code: TECH1100

Subject Name: Professional Practice and Communication
Assessment Title: The professionalism of IT teams
Assessment Type: Video recording and slide deck analysis
Length: 10 minutes (+/-10%) and 10 slides (+/-10%)
Weighting: 40%
Total Marks: 40
Submission: In class and MyKBS
Due Date: Week 12

Your Task

Working individually in the trimester’s final class, create a video presentation supported by a slide deck
examining the following concepts in the context of a case study to be made available 30 minutes prior
to the class: (i) interpersonal conflict; (ii) team-based performance; and (iii) stakeholder management.

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 Assessment Description

Thirty minutes prior to the commencement of Week 12’s class, you will be granted access to a case
study on MyKBS under the Assessments tab. This document will contain all the necessary facts you
need to answer the following questions for this assessment.

Question 1:
• What are the primary evidence-based causes of your team’s underperformance? (5 marks)

Question 2:
• Which risks will be exacerbated if this issue remains unresolved and how will these be
mitigated? (5 marks)

Question 3:
• What steps will you take to resolve the conflict with your colleague and in which sequence will
you perform those steps? (5 marks)

Question 4:
• How will you repair the relationship with your most critical internal customer and what
specifically makes them your most critical internal customer? (5 marks)

Question 5:
• How will you prevent the recurrence of this situation? (5 marks)

The remaining 15 available marks in this assessment will be awarded for the calibre of the video
presentation and the accompanying slide deck as per the criteria on the following page.

This assessment aims to achieve the following subject learning outcomes:

LO1 Determine the factors of success for IT professionals that align with the expectations of
diverse stakeholders.

LO2 Plan for the mitigation of risks associated with ethical, societal, legal and privacy-related IT
issues.

LO4 Communicate complex IT-related concepts, problems, solutions, and outcomes to diverse
stakeholders via the use of various communication methods.

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 Assessment Instructions

• Your face must be visible throughout the video recording.

• The sound quality must be such that your voice is clearly audible.
• Ensure background noise and interruptions are minimal.
• Incorporate the slides throughout the recording.
• Avoid the reading of notes or slides by talking instead to the camera.
• Creativity is important: it’s not just what you say but how you say it that matters.
• Proofread your slides to make certain they are free of errors and inconsistencies.
• Your presentation and slides must reflect high standards of business professionalism.

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 Important Study Information

Academic Integrity

KBS values academic integrity. All students must understand the meaning and consequences
of plagiarism and other academic offences under the Academic Integrity and Conduct Policy.

What is academic integrity and misconduct?

What are the penalties for academic misconduct?
What are the late penalties?

Click here for answers to these questions: https://www.kbs.edu.au/about-us/school-policies

Word Limits for Written Assessments

Submissions that exceed the word limit by more than 10% will cease to be marked from the point
at which that limit is exceeded.

Study Assistance

Students may seek study assistance from their local Academic Learning Advisor or refer to the
resources on the MyKBS Academic Success Centre page. Click here for this information.

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Assessment Marking Guide

Question 1
Criterion ~ 1 mark ~ 2 marks ~ 3 marks ~ 4 marks ~ 5 marks

Demonstrated analysis of the Mainly inaccurate analysis with Errors and inconsistencies exist in Errors and inconsistencies are Errors and inconsistences are barely Complete and articulate analysis
interpersonal conflict with negligible reference to relevant the analysis, the delivery can be obvious but minor. Improvement is noticeable. Minor improvement is demonstrated without errors and
reference to key concepts, concepts, theories, and practices. difficult to understand, and there is needed in the clarity of the analysis needed in the clarity of the analysis with clear links to relevant concepts,
theories, and practices. only a superficial reference to and there is sufficient reference to and the reference to relevant theories, and practices.
relevant concepts, theories, and relevant concepts, theories, and concepts, theories, and practices is
practices. practices. conveyed articulately.

Question 2
Criterion ~ 1 mark ~ 2 marks ~ 3 marks ~ 4 marks ~ 5 marks

Demonstrated evaluation of the IT- Mainly inaccurate evaluation with Errors and inconsistencies exist in Errors and inconsistencies are Errors and inconsistences are barely Complete and articulate evaluation
related risks and their mitigation negligible reference to relevant the evaluation, the delivery can be obvious but minor. Improvement is noticeable. Minor improvement is demonstrated without errors and
with reference to key concepts, concepts, theories, and practices. difficult to understand, and there is needed in the clarity of the needed in the clarity of the with clear links to relevant concepts,
theories, and practices. only a superficial reference to evaluation and there is sufficient evaluation and the reference to theories, and practices.
relevant concepts, theories, and reference to relevant concepts, relevant concepts, theories, and
practices. theories, and practices. practices is conveyed articulately.

Question 3
Criterion ~ 1 mark ~ 2 marks ~ 3 marks ~ 4 marks ~ 5 marks

Demonstrated plan for the Mainly inaccurate and unconvincing Errors and inconsistencies exist in Errors and inconsistencies are Errors and inconsistences are barely Complete, convincing, and articulate
resolution of the conflict with plan with negligible reference to the plan, the delivery is mildly obvious but minor. Improvement is noticeable. Minor improvement is plan demonstrated without errors
reference to key concepts, relevant concepts, theories, and convincing, and there is only a needed in the clarity of the plan and needed in the clarity of the plan and and with clear links to relevant
theories, and practices. practices. superficial reference to relevant there is sufficient reference to the reference to relevant concepts, concepts, theories, and practices.
concepts, theories, and practices. relevant concepts, theories, and theories, and practices is conveyed
practices. articulately.

Question 4
Criterion ~ 1 mark ~ 2 marks ~ 3 marks ~ 4 marks ~ 5 marks

Demonstrated justification for the Mainly inaccurate and unconvincing Errors and inconsistencies exist in Errors and inconsistencies are Errors and inconsistences are barely Complete, convincing, and articulate
prioritisation of this internal justification and plan. the justification and plan while the obvious but minor. Improvement is noticeable. Minor improvement is justification and plan demonstrated
customer and the plan to repair delivery is only mildly convincing. needed in the clarity of the needed in the clarity of the without errors and inconsistencies.
the relationship. justification and plan. justification and plan.

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Question 5
Criterion ~ 1 mark ~ 2 marks ~ 3 marks ~ 4 marks ~ 5 marks

Demonstrated plan for risk Mainly inaccurate and unconvincing Errors and inconsistencies exist in Errors and inconsistencies are Errors and inconsistences are barely Complete, convincing, and articulate
prevention and organisational plan with negligible reference to the plan, the delivery can be difficult obvious but minor. Improvement is noticeable. Minor improvement is plan demonstrated without errors
learning with reference to key relevant concepts, theories, and to understand, and there is only a needed in the clarity of the plan and needed in the clarity of the plan and and inconsistencies.
concepts, theories, and practices practices. superficial reference to relevant there is sufficient reference to the reference to relevant concepts,
of professionalism in the IT concepts, theories, and practices. relevant concepts, theories, and theories, and practices is conveyed
sector. practices. articulately.

Video presentation and slide deck

Criteria ~ 3 marks ~ 6 marks ~ 9 marks ~ 12 marks ~ 15 marks

Quality of video presentation and The vision and audio are difficult to The vision and audio are often The vision and audio are The vision and audio are only rarely The vision and audio are clear, the
slide deck see and hear, the student is barely difficult to see and hear, the student occasionally difficult to see and difficult to see and hear, the student student is visible and audible
visible or audible, there are is not sufficiently visible and audible, hear, the student is only generally is almost always visible and audible, throughout the entire duration, there
excessive interruptions, the there are frequent interruptions, the visible and audible, there are there are just one or two are zero interruptions, the
presentation appears scripted, and presentation appears to be mostly occasional interruptions, the interruptions, the majority of the presentation appears completely
there is no evidence of creativity. scripted, and the attempt at presentation appears to be scripted presentation appears to be unscripted, and it is engagingly and
creativity is either negligible or ill- in parts, and the attempt at creativity unscripted, and the attempt at professionally creative.
The slides are replete with suited to business professionals. is obvious but ill-suited to business creativity is obvious and
grammatical errors and typos, they professionals. professional but less engaging. The slides are free of grammatical
are inconsistently formatted and not Most slides contain grammatical errors and typos, they are
to a professional standard, there is errors and typos, they are either Some slides contain grammatical Only a few slides contain consistently and professionally
excessive text on almost every slide, inconsistently formatted or not to a errors and typos, the formatting is grammatical errors and typos, the formatted, there is a balance of text
they have not been incorporated professional standard, there is generally professional though formatting is professional with barely and visual aids, the slides have
within the video recording, and are excessive text on a majority of inconsistencies are obvious, there is noticeable inconsistencies, there is been incorporated within the video
referenced either incorrectly or not slides, the slides have been excessive text on numerous slides, excessive text on just one or two recording seamlessly and are fully
at all. incorporated within the video the slides have been incorporated slides, the slides have been referenced.
recording but not in a seamless within the video recording but incorporated within the video
manner, and there are obvious improvements in slide transitions are recording with transitions that rarely
errors and shortfalls in the needed, and there are several errors falter, and the errors and shortfalls
referencing. and shortfalls in the referencing. in the referencing are all minor.

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